Othman in Kleve

Great quality in the restaurant, but disastrous ordering online and by phone L’Osteria in Kleve offers great food and friendly restaurant staff – no question about it. Unfortunately, things are completely different when ordering online and by telephone. Ordering online via Delivery L’Osteria is a real challenge. I tried it several times and even talked to colleagues about it because I thought I was doing something wrong. After countless attempts, I finally called. But after a wait I only got a busy signal - that left me speechless. Order something during your lunch break? Absolutely impossible. Even if you get through at some point, they say that no telephone orders will be accepted. This is extremely frustrating, especially if you are short on time or rely on the delivery service. Conclusion: The food and friendliness in the restaurant deserve 5 stars, but the ordering process - both online and by phone - is so bad that I would give it zero stars. There is an urgent need for improvement!

I've been ordering food there for years. Unfortunately, the quality has decreased in the last few months, but there can be various reasons for this that should be accepted in the short term. The last time, however, the camel's back overflowed. Four portions of kibbeling, which are not free, were so inedible that they had to be thrown away. It was very noticeable when unpacking it. There were unusually large pieces, the breading was fried very dark and also contained an unusually high amount of fat, which, judging by the smell, was also old. The taste was ultimately confirmation. These fat-soaked kibbeling pieces had a terrible taste, which was also confirmed by the other guests. Because of this embarrassment, I will make a trip to this fish stall the next time I visit Kaufland and complain. It's a shame that high-priced things are now rewarded with poor quality there too.

I've been ordering food there for years. Unfortunately, the quality has decreased in the last few months, but there can be various reasons for this that should be accepted in the short term. The last time, however, the camel's back overflowed. Four portions of kibbeling, which are not free, were so inedible that they had to be thrown away. It was very noticeable when unpacking it. There were unusually large pieces, the breading was fried very dark and also contained an unusually high amount of fat, which, judging by the smell, was also old. The taste was ultimately confirmation. These fat-soaked kibbeling pieces had a terrible taste, which was also confirmed by the other guests. Because of this embarrassment, I will make a trip to this fish stall the next time I visit Kaufland and complain. It's a shame that high-priced things are now rewarded with poor quality there too.

Very tasty food, fair prices, unfortunately the atmosphere or the ambience of a train station waiting hall, friendly service staff

That wasn't really good...sorry Even though it was still early in the evening, we and other guests had to wait what felt like an eternity for a table to be assigned to us (reserved). We were there with friends. As a starter we had various bruscetta. The white bread under the tomatoes was not toasted - the bread was ready with tomatoes on it. The burgers (clearly made from pure beef) were so fried and dry that they could have easily lasted 10 KM as the sole of a shoe...we had double paddies. These were served without any sauce, mustard or greens in between, just a little mayo on the bottom bun. These rolls have not seen any grill or roasting plate either, out of the bag, clothes on and off to the plate. Sorry... but for the price, that's not ok. The service was okay, but the food and price were off