New Phönix Emden in Emden

Last night was the second time we ate at New Phönix, and unfortunately it was also the last time. Of the 4 adults, three of them were unwell and ate from the buffet, and number four only had sushi. Malaise, stomach cramps, nausea, vomiting and diarrhea are not the outcome for which I wanted to pay 33.50 per head. The best thing would be money back, but after the unfriendly reception that awaited us yesterday and showed us to the table in a stressed, bad mood despite the children and baby present, we didn't even set foot back in the shop!! ABSOLUTELY NOT ADVISED

Very comfortable and simply great

Things are getting worse and worse. When I asked the waiter if they could please prepare something fresh, I was laughed at and told that there was enough food and that I should eat the rest first before something new came

Hello, the food is good. What bothers me is the head waiter, loud, unfriendly. We will visit this store less in the future.

Unfortunately I can't recommend it at all. The food was lukewarm, the service bad. At 9 p.m. they started clearing everything away and wiping around us. A canteen is even more comfortable. Then we were charged while we were still eating and we had to leave the restaurant through the side entrance. That was at 9:30 p.m., officially open until 11 p.m. I won't again...

Large all you can eat buffet, including drinks, beer and wine at a reasonable price. Everyone will find something here.

For the high price of €33.50 for the evening buffet, the food, apart from the soup, was only lukewarm. Service was ok. The boss could have been friendlier.

Really big selection, everything fresh. Drink selection good. It was really worth the money.

It's all ok. We were satisfied. Everyone very nice. There is plenty of food. Nothing special but good. However, the buffet is not a bargain at €33.50 per person. You have to eat a lot to make it worth it 😉

Unfortunately the price has risen a lot and the quality of the food has decreased. Several items were lukewarm. Too bad.

We were there spontaneously for the first time. Midday. The food was great. Everything clean. Nice staff. The buffet price includes drinks. Here too, the glasses were clean. We know it differently 😉 Of course the noise level is very high, but we also know that from other all you can eat restaurants. We would love to come back when we are nearby.

3 stars for the atmosphere, the owner of the restaurant is rude, the food sucks, I do not recommend this eatery

I have already visited many places like this, I don't need this one again. Service good, food wasn't the best. It's just mass, somehow everything tastes the same... like flavor enhancers The ambience is like a bazaar, extremely loud, table to table, but you can live with it. But not with hygiene, because a lot of people pick up the pliers over and over again, there's a lot of messing around because things have to be done quickly and nobody cleans up. The highlight of the desserts. Cheapest ingredients, everything full of oil and dirty. The “fresh fish” for frying tasted old and extremely fishy. For 34 euros per person I can go to a decent restaurant, sorry.

All you can eat ...... but at some point you'll be full. Have eaten worse.

Plenty of food and drink at a good price. The food is also affordable for large families or events with many people. Toilets and tables are clean and the food never tastes like old grease. Highly recommended

We were there for the first time and were thrilled, service was great and the food was A1, with a large selection. Of course it is a bit loud but that didn't bother us. The toilets were clean We'll be back

Unfortunately the drinks were warm, only the soft drinks from the tap were cold.

Very large selection, everything fresh, drinks included in the buffet. Staff could be a bit more chatty in general, but that could be due to the language barrier. Price is quite high, but just justified for the quality of what is on offer.

Really nice boss and the food is really tasty. Above all, I think it's great that drinks are included in the price. Totally ok to have a good lunch at a reasonable price.

Food was very spicy this time Lunch buffet. Very, very unfriendly to the children aged 12 and 9. Was really friendly, nice. It's a real shame

2nd rating: September 9th, 2024 Sunday buffet at its finest 💯❤️ Freshly grilled meat and fish and a great buffet. A big compliment to the operator and the staff. Truly world class 🥇🥇🥇!!! 1st Rating: 💯 Points and if I could give more I would! Dinner in the afternoon for a buffet. All inclusive price including all drinks and all coffee specialties 😍. A huge selection of starters, lunch and dessert. No wish remains unfulfilled!!! Super fresh and it was refilled at any time. The employees are super nice and friendly. The dishes were put away immediately and we were available to answer any questions at any time! My favorite was the white and brown chocolate fountain with various fruits and pastries. Great, great, great! Simply put: This is how you imagine the land of milk and honey 😍👍🙏🥰❤️.

The food was great, more than a rich buffet. The price included drinks, which are available in a large selection. :))

New Phönix in Emden is a buffet restaurant that is really impressive. The “all you can eat” concept including all drinks is simply great and ensures a completely carefree dining experience. The food itself is delicious, and the selection is impressive, especially when it comes to meat dishes and desserts. Everyone really gets their money's worth here. A small downer, however, is the sushi. It didn't convince me and unfortunately it's not on the same high level as the rest of the buffet. Nevertheless, New Phönix is ​​definitely worth a visit if you want to enjoy a diverse and tasty buffet in Emden.

We went there for a date, it was really nice. Huge buffet, lots and lots of choice, we loved it. We'd love to come back!

The lunch buffet is only recommended for €19.50 including all drinks as much as you want to drink! From beer to wine to soda, cola, water, etc. This time (08/22/24) there was an unfriendly man in the restaurant who did the checkout and the service! He was very, very unfriendly and asked us to pay about 20 minutes before closing! Although we still ate! The buffet has now become €4 more expensive per person.

Great food for a relatively cheap price. I like going to this restaurant. Recommended!

The visit was on a Sunday afternoon. We were able to use the Mongolian grill and there wasn't much going on. We enjoyed it and left full and satisfied.

A bit noisy in the shop due to the arrangement of the tables around the buffet. The food was very tasty and there was an extraordinary amount available.

Was recommended to me, I cannot agree. Ambiance is a matter of opinion, but the food was nothing. Whatever was fried didn't taste like anything, despite the sauce. I can live with self-service drinks, a better description of where to find what would be great, but you were left to your own devices. Yes, I know it's not star level, but I've been to other similar formats where the food was far better. One of the waitresses didn't speak German, but was very friendly and helpful.

Always delicious. Everyone will find something they like here

I don't believe in Asian buffets at all, but this is really great. Not everything tastes the same here. Extensive range of drinks and not to forget sweet dishes. We will go there again.

Update 2024: Warning about this store! Since the people of Emden unfortunately have hardly any alternatives if they want to eat a buffet, they will probably have to make a lot of compromises. It feels like the staff is becoming more and more unfriendly and bold. As soon as you say you would like something from the lunch table, you are directed to the buffet. If you want to do it anyway and if you are there with several people at the buffet, you are under constant observation to see whether you don't get something to drink or eat from the buffet from the others. Today they suddenly said that there was no longer any lunch and that we should take the buffet. The difference is almost 10 euros. So you force the buffet directly on the guests. This time even with the lie that the lunch menu hadn't been available for a long time. This definitely cannot be true. 1. The lunch menu can be viewed online, on your own homepage. (See image) 2. An older couple who are regular guests there received their lunch menu last week. So I find today's statement more than cheeky. 2023: The service was really unfriendly. Especially if you want something a la carte. But the buffet is unbeatable!

Great More of these restaurants This selection leaves nothing to be desired, everything is very tasty and at a great price

Went back after a while. Although we arrived quite late at lunchtime and only sat down about 1 (one) hour before the buffet ended, the times mentioned on the menu were enough to have a leisurely meal. After about 25 minutes, however, a few customers came in and eagerly served themselves at the buffet with disposable bowls and within a few minutes many "new customers with disposable bowls around the buffet tables were trying hard to clear them...!" When we asked, we learned that if there was little left, the food would be sold early on online for a fee. Therefore 30 to 35 minutes before the buffet ends. --> This was not communicated to us in advance when we entered the New Phönix. However, we had paid the high full price for about 25 minutes of lunch buffet food.....until within a few minutes the buffet was almost completely emptied except for a few small leftovers. THAT WAS A SIGN FOR US TO VISIT "NEW PHOENIX" NEVER AGAIN. There are also competitors who plan and have the planning with discounted food "which is very commendable" much better in terms of time and have it under control and where customers don't receive any rude answers from the older restaurant manager. From us now only 1 star :-( THANKS to the team!

Never had such a bad lunch as there.

We really liked it, friendly staff, good service, food at the buffet was regularly refilled and there was an extensive selection 👍We would be happy to come back

As always, very tasty. Lots to choose from It's always a pleasure to come here

Very sincere. We went for the seafood. The lack of non-alcoholic wine was a little disappointing. And it's great. Yesterday's impression was spoiled by one employee of the establishment who greeted us at the entrance, like a head waiter. Oriental man, wearing glasses. Firstly, he uses Russian obscenities without knowing their meaning and behaves provocatively. Started kicking out ahead of time.

The very best food in Emden, TOP restaurant, everything is excellent, the food, the standard :-), it couldn't be better

I would prefer not to give a star at all, I have never experienced such cheeky staff before on July 2nd at lunchtime

We celebrated my wife's birthday with the family. We ordered a buffet for 33 euros per person. We spent about three hours in the restaurant. Before we left, the waiter manning the counter came and practically told us to leave straight away, saying that the buffet lasts no longer than three hours, even though this isn't stated anywhere in the rules and the restaurant was half empty . I have visited this restaurant about five times and everything has always been fine, I have always recommended it to my friends, but after being treated like this I don't feel like going back.

Excellent food with a good price-performance ratio.

The place and food were good but there is only one problem, unfortunately there are a lot of flies in the restaurant. I hope the workers will try to solve the problem somehow.

Nice, courteous staff, very good food, with a really large selection... there's really something for everyone here... Sure, the size and volume of the atmosphere makes it more reminiscent of a buffet in a large hotel... But different The immensely large selection of specialties cannot be offered... In my opinion, the price is more than fair, as all drinks are included... We would be happy to come back...

Very noisy buffet restaurant. The selection is a bit small for the price. However, you will definitely find what you are looking for. Unfortunately, the fresh meat counter had an unpleasant smell when we were there. Which further spoiled the experience.

Small children are shouted at by workers

An employee threatens small children with a “beat” if they spill the chocolate fountain (the entire area is full of chocolate). This employee is generally very loud, making it very disruptive while eating! The rest of the staff is nice or doesn't make themselves noticeable, the food tastes good!

Very good food and lots of choice. Super tasty 👍👍👍👍👍.

IMPOSSIBLE!!!! I had ordered a too good to go bag, showed my cell phone and was very rudely directed to the buffet. I thought that was where the stripped down foods were. When I looked around questioningly, the waiter was even more annoyed and called me over. "I need to see your phone to see if you have paid" and typed on my phone saying "You don't understand anything". That was the first and the last time, they didn't deserve it!!!!!

Everything was great...staff very friendly.

The restaurant is nice, as are the toilets. But that was it. The food was tasteless and extremely dry. Chicken, fried rice and also fried noodles were stuck to the warming basins as if they had been there for hours. When we were asked how it tasted and we mentioned it, the unfriendly waiter just said that it could happen. But not at a price of €33.50 per person.

Food is okay, not as good as other Chinese restaurants. Service is also good, they always try to clear the tables. The ambience is unfortunately quite loud.

We have eaten at NEW Phönix several times. Mostly at lunchtime, because that's where the price-performance ratio is right for me. Yesterday we were there in the evening. It was completely empty, which was probably due to the temperatures outside. 33€ for an evening for an adult is really steep. But the quality of the food was poor yesterday. Since the flow was not as good, many foods were overcooked, black or burnt. A pity. We won't be coming back any time soon

We come to East Frisia from Austria twice a year. And we only ever eat at the Phönix in Emden. Nice boss and good cuisine. Harry and Angelica

Although the food, staff and atmosphere were very good, the whole family got sick afterwards! Some of them even developed glandular fever, which lasted for weeks! Without speculating too much, I would say that the plates and cutlery are not washed properly enough because such diseases are transmitted by droplets, including viruses on dishes! The restaurant itself was pleasant and cozy, but the illnesses were not!

Very great and tasty concept of all you can eat and drink. Unfortunately, the added value of the evening buffet cannot be justified by the high price in the evening. Highly recommended for lunch

Rich Asian cuisine all you can eat buffet for one price. Atmosphere is very loud because the large restaurant is always fully booked.

Once again the price is right here. The lunch buffet from A-Z including drinks costs €19.50 and everything is very tasty. Excellent.

Here you can eat great food from the buffet, the price also includes all drinks. The price for the buffet has risen sharply. Friendly staff and there is a large selection of food.

It was our first time eating here. There is a wide selection of food and drinks. Actually there is something for everyone. We were immediately assigned a table where my husband could also "park" his rollator without any problems. A chair was immediately removed so that it was comfortable for him to sit down and place the rollator next to him. The entire staff was very attentive and friendly. We think it's reasonably priced. We'd love to come back.

An all-you-can-eat menu for little money. All guests are looked after in a friendly and attentive manner. Update 04/16/24 We wanted to take advantage of the lunch buffet for the second time on a weekday. The time is from 11:30 a.m. to 3 p.m. The first time we arrived at 2:25 p.m. we were abruptly asked to leave! After all, you also have a lunch break...! Yesterday we were there on time and wanted to start at 11:35 and the displays weren't all filled. When I asked politely, the same employee told me that it didn't start until 12 p.m. and if I didn't have time...?!? The price for two people with one drink each is €39. Maybe people should work on their friendliness. The service idea was not clearly visible! I'm deducting two stars from the rating because of unfriendliness and unpunctuality.

So we were here on Monday at 5 p.m. The food was all freshly prepared. So food was great👍🏽 The service really makes an effort and is very nice😉

Can't understand negative reviews! Service great, food great, ambience is okay!

Staff unfriendly and not worth the money

33.50 euros for 1.5 plates and a Schweppes? No thanks. This may be worth it for people who spend the whole evening there. However, that's not my thing. In summer, flies sit on the raw meat and you try in vain to scare them away with fans. Otherwise the food is just run of the mill. No recommendation from me.

We were here for a confirmation and were one of three confirmation societies that day. There was of course a lot of hustle and bustle in the store. Despite everything, everything was always available at the buffet and was constantly refilled. We would be happy to come back on a smaller scale, highly recommended.

No live cooking at lunchtime - everything is self-service, including the drinks - good food from starter to dessert. In the evening we were only offered a buffet - a la carte dining was not possible.

The food was terribly bad. Everything tasted the same and everything had been on the counter for a long time. Just disgusting. Service was unfriendly and unfunny. The toilets were clean and nice. The restaurant itself was quite crowded but it was nice despite that. Do you need to know whether you think the price of €33.50 is justified? I can't recommend it more.

Food was delicious, the buffet was plentiful. The price-performance ratio is unbeatable. Eat and drink as much as you want for the price, just great. The buffet was always replenished. There was only one thing to complain about: the plates weren't warmed up, which meant that the food got cold very quickly.

Yummy. The best is the duck and the mini spring rolls

Unfortunately we didn't even get to eat. The first impression made us leave immediately. Somehow uncomfortable, even dingy. Unfriendly reception. The waiter who assigned us a seat was immediately reprimanded loudly in Asian language. There's probably only a buffet, nothing on the menu and then it's very expensive. Unfortunately very disappointed.

The food tastes good. The price for the buffet is a bit high, but drinks are included. There are common dishes like rice, noodles and chicken or sushi and spring rolls. But also different types of fish, rabbits, deer and frog legs. Plus various vegetables and sauces. Also various desserts such as ice cream and cakes. The chocolate fountains are worth mentioning. Everything was always refilled quite quickly and the freshly fried things also came to the table quickly. In addition, the plates were cleared just as quickly. We'll definitely come back.

Unfortunately only an expensive buffet is possible, no ordering of a single dish.

Yummy! Great food, fresh and everything clean. It is particularly worth mentioning that the toilets were super clean...

The food was cheap and very good and a very large selection

The buffet is very attractive and large, there is a lot of choice for the main course as well as for dessert, from fruit to cake, tiramisu, ice cream, sweets... There is also a buffet with raw fish and meat, which you can have freshly prepared. Service is attentive. The tables are “cleared” regularly so that there are no used plates left on the table. The only drawback is that the prices have been raised again. And you pay just under 70 euros for the buffet with two people. Lunch buffet currently €19.50 p.p Evening buffet currently €33.50 p.p

I was really negatively surprised, the buffet was stale and nothing fresh was added to the buffet. When we tried to contact the staff several times to ask what was going on, we were only told that no one could speak German in this shop and you could choose what to eat Can be fried, everything else looked except fresh. God, I'm glad if I and my companions don't have salmonella poisoning

We wanted to pick up food via an app, pickup time 2:30-3:00 p.m. We pulled into the parking lot at 2:53 p.m., a gentleman closed the door in front of us and ran to his bike. When we pointed out that we wanted to pick up the 3 boxes, we were told it was too late It's 2:57 p.m. and the buffet is empty Late other times sooner and that's it Parking lot decency was hardly appropriate. It was about 3 “leftover” boxes that had already been paid for Became!! We should come back in the evening from 9:00 p.m. He wanted to go home even now and would be stressed. Outrage... then adjust the times in the pick-up time!!!!! Impudence!!! Hopefully we get the money back! I can only agree with the negative reviews that the employees were not treated with friendliness! 👎👎👎👎👎👎👎👎👎👎

Very tasty food. There is so much choice at the buffet. When we're there...I could roll out every time. I'm happy with that

The place is clean. The staff is very friendly but often overwhelmed when clearing up. Unfortunately, the food at the fixed stations is not tasty, but if you have something prepared at the grill station it is really good and tasty. The dessert area is more extensive than the buffet, which is not surprising. Somehow it seems stuck in the German China 1.0 of the 80s, unfortunately other local ones can do better. But I still felt comfortable because I wasn't constantly being bombarded with high-pitched Chinese songs.

Always very tasty!! We enjoy eating here, even with small children. Nice staff and a large selection of different food, there is something for everyone. In the evening the noise can be a little louder, but that doesn't bother us too much... I can only recommend this restaurant

Many people can learn a lesson from this. Keep it up, we'll be back!

The best buffet restaurant in the whole region, especially the treatment of its employees♥️♥️ This is the best Buffet

Very friendly staff and delicious food 👍we like to go there.

Was very good. Food and service very good.

The food is not handled hygienically at all. I have observed several times how food that has fallen next to it is pushed back. Some foods also sit in the warmers for a very long time. When filling the warmers, the water that is under the containers drips into the food... The ambience is good and it is also relatively quiet there. There are such and such waitresses. Overall, the fourth visit was my last. Recommendation no

Great food, great service, price performance completely okay. There is something for everyone, simply recommended 👍👍 Parking spaces right in front of the door

Very tasty, something for everyone. Very friendly and attentive staff. Always happy.

Sehr gutes Essen war sehr gut 👍

The food is delicious, but there's too much rice in the sushi, and overall the food is greasy, so I can't eat much. Still, it is interesting that bottled beer and beverages are refilled with unlimited refills.

We were here for the first time on February 1st, 2024 and we really enjoyed it. The staff was very friendly and helpful, a huge selection of food, super tasty and hot. We will definitely come back

We were here for the first time today and it was really great. Very friendly service and the all you can eat buffet was awesome. Better than house fuu. Large selection and something for everyone.

Incredible selection of dishes, great value for money.

Great restaurant, good food and best service

Sehr lecker, immer reichhaltig ...

Heute waren wir wieder bei dem besten Asiaten in der Umgebung. Die Auswahl ist riesig! Für jeden was dabei. Das Personal ist sehr freundlich. Ich liebe die gebackenen Garnelen. Wir sind von Anfang treue Stammkunden.

Sehr nettes Personal. Gerne wieder.

Rollstuhl geeignet. Netter Service. Super Essen. Etwas eng.

Super nette Leute immer alles klasse könnte jeden Tag hier Essen gehen sage nur super und immer zu empfehlen 5 Sterne

Essen ist geschmacklich hervorragend und das Preis/Leistungsverhältnis genial. Sind hier öfters mit der ganzen Familie zum Mittagessen. Die Vielfalt der Speisen und Getränke ist wirklich klasse.