Mosaik Restaurant in Osnabrück

One point deducted for the fact that starters on the menu were not available at all. And another (subjective) point deduction for the choice of drinks. It didn't suit my taste. The fact that the waitress was constantly on her cell phone and loudly watching her videos completely ruined the ambience. It was too hot inside and you had to deal with the waitress's loud cell phone outside. Tables and chairs were put together while we ate during opening hours. A no-go! Service couldn't be worse! The only thing that saves the last two stars is the halfway edible food. The icing on the cake was that there was neither an invoice nor card payment possible. No recommendation! Never again!

Conclusion: You can do it, but you won't miss anything if you haven't been here. Overall, the food is ok, I had the vegan kofta, which was quite good, but the side rice was very poorly seasoned. Canned mushrooms were used in the vegetables, which I find highly critical. We ordered different dishes, but the plates ultimately look very similar because they consist of many of the same components. The service was friendly, but overall rather unstructured. The waiting times in the restaurant, which was not even half full, were quite long. Then we asked if the plates should be cleared away, but only two out of five were taken away and then we didn't see the service again for 20 minutes. Nothing dramatic, the visit was fine, but I wouldn't necessarily come back.

The food is expensive, the waiters don't know their business, the kitchen works slowly, the meat isn't cooked properly. The waiters don't really speak German. There is no special administration for waiters. The kitchen is responsible for the waiters, so the system is illogical. They don't know what to do when there are a large number of guests. And the food is boring. Half of the range of drinks is missing.

First of all if you don't like the getting bad reviews you should work on improving the quality of the food instead of removing comments just to seem like you have a high rating! The food wasnt good at all and it was served cold!! The atmosphere of the restaurant is good. But the food was cold and stale. If you do not like the comment, you can adjust the food instead and ask for the comments to be deleted so that your rating is excellent

The food is amazing and the atmosphere is even better

Food was very tasty and plentiful, but the service staff still seem to need some practice. I'll give it a second chance soon because it was very tasty.

Very tasty and nice restaurant. The service was good and we both enjoyed the food. It was a lovely evening.

Nice restaurant that needs renovation in some places (hole in the ceiling!) High prices for large portions. Super nice service, very attentive and caring. We'd love to come back.

We were there on a Wednesday and had the restaurant to ourselves. The service was very friendly and the food and drink were very tasty. Value for money was definitely there and my favorite was definitely the delicious yogurt dip that came with the rice and meat. Definitely a recommendation!

Food wasn't good at all. Prices are really too high.

Ordered before 9 p.m. at 10:09 p.m. the order will be canceled. You wait over an hour to then get a cancellation...I can't say anything about the food but I would never order there again.

The food was not suitable at all, the amount of meat was small and the taste was tasteless

Unfortunately this time not as good as usual

More appearance than reality: Although the service was extremely friendly, the food was prepared rather blandly and rather bland - hardly any seasoning, no herbs. The chicken was too dry. The starter plate did not contain grape leaves or pepper paste, as stated otherwise on the menu. Unfortunately, the food is served on wooden dishes, some of which were damaged - how they are cleaned hygienically remains a mystery. The apple spritzer was stale. The flatbread, however, tasted excellent. It's a shame, we actually really enjoy oriental cuisine.

There was smoked chicken with Mendi rice: For €4 as cafeteria food it would have been halfway okay - for €24 as the house specialty it was subpar - boring rice with some onions, peppers, mushrooms and small, dry pieces of chicken served on an unclean wooden board. It looked completely different on the pictures on the menu - it's a shame, the staff was nice, the service was good - unfortunately "just" the food wasn't.

We went to Mosaik on a Thursday and it was pleasant there. There were a few tables occupied but it didn't seem crowded. The menu is well stocked, although very meat-heavy, vegans/vegetarians will also find something. The starter plate with the various dips was great. In addition, the service was always nice and polite. Price/performance is good and we will come again.

Expected too much / we were disappointed. It took 1:30 hours for the food to arrive. Not the drinks at all. When we were halfway through the meal, we were asked what we had ordered to drink. -poor German knowledge -poor service Price performance was not right here at all. We won't be coming back.

Very friendly staff, delicious food and good atmosphere. At the end there was coffee and baklava on the house. We felt very comfortable and will definitely come back.

The food was delicious, but… the service staff, all young women, were completely overwhelmed. They don't know the food, constantly mix up the tables, and awkwardly place the large plates of food on top of each other. You wait forever for everything. One of the starters wasn't served at all. The menu is pasted over several times and is difficult to read. Despite the moderate temperatures, the interior is hot and stuffy. The “construction site” in the back room looks neither inviting nor safe. The passage to the toilets is blocked by service cars. Very unprofessional and chaotic. It's a shame, because the concept and the cuisine certainly have potential.

Waited 2 HOURS for our food!! A very nice restaurant in itself, but we sat in the back area where the kitchen extractor hood runs along, so the temperature was almost unbearably warm (for sitting in it anyway). The roof windows couldn't be opened either ("it doesn't work") You had the impression that you were literally being avoided by the waitress, we got our own tickets after sitting for 20 minutes. Before we could order, we had to call the lady over several times... then we finally ordered drinks. It took forever to order the food until someone came. Then ordered both, starter and main course. The starter came after 1 hour 20 minutes, and we weren't told that the starter was no longer available, so it was replaced (not dramatic, but you should mention it). Well, a good 2 hours had passed before the main course finally arrived, after we asked several times, there was no reason, no apology (except from the chef) and not even a nice gesture. But what came when the H. dish came was the comment “yes, this meal takes time too”. Yes whatever, we were just happy to finally eat! The food was very tasty, I have to give it to you. But the service was terrible, and I'm not exaggerating. I forgot to mention that all the tables around us were asked if they had ordered yet, with the answer that they hadn't even received the cards yet (after just sitting around for about 20 minutes) The mood was therefore rather annoyed and tense (including at other tables).

Great food! Both starter and main course. Finally we had baklava on the house. Two young, cute waitresses with headscarves served us. They did a very good job, except they couldn't open the wine, so they gave us a bottle opener. The ambience is good, but where we sat there was a big hole in the ceiling. I will definitely come again.

The food was very tasty and there were large portions of vegan dishes too Service is very attentive and friendly Gladly again Ambiance is oriental, kitschy and in need of revision

I don't understand how a combination of decor is possible, where is the name Allah and alcohol on the menu?!I'm just in shock!😳🤦🏼‍♀️

Very well prepared food. Very nicely arranged on wooden plates. Friendly service, but could make a little more sales if people actively asked for new drinks at the table. Come back, there's still a lot to try.

Delicious food in a great atmosphere. Nice and friendly staff 👍

A tip for everyone: save yourself time by ordering somewhere else. Today I waited 3 hours for the food and called in the meantime and was put off. The staff, who spoke very poor German, simply canceled the order at some point and switched off the telephone line. So now in the 4 hour I'm hungry I have to look for another restaurant that might show up. Spare yourself that. Honestly.

Fastfood tent die probeert restaurant te spelen (de plaatjes missen echter op de menukaart als indicator). Slechte service, lang wachten op bestelling plaatsen, geen initiatief bij personeel voor extra drankje terwijl de glazen leeg zijn. Voorgerecht teruggestuurd aangezien deze bedorven was. Er werden geen vragen gesteld of excuses gemaakt. Personeel heeft zich blijkbaar neergelegd bij slechte kwaliteit eten. Daarnaast spreekt het personeel slecht duits en staat te roken voor de ingang van het "restaurant". Het eten zelf was verder van een zeer slecht niveau. Uitgedroogde rauwkost, opgewarmde rijst, te snel gebakken pizzabrood...

The meal was okay. The rice was delicious. The service was nice, just a little inattentive. Nobody came by themselves to ask for drinks. We had expected more from the appetizer platter. It was just bread with dip.

The food was delicious, the meat was grilled so well. The atmosphere was also relaxed, the music wasn't too loud, so you could have a good conversation and it was cozy there. Very nice and recommended for anyone who likes Arabic food or would like to try it out.

I ate there for the first time today and was pleasantly surprised. Was rich and tasty. Had falafel in flatbread. Was happy about the well advertised vegan and vegetarian selection. Inside it is beautifully designed and has a great atmosphere. I'd love to come back!

Fürchterlich, Tisch dreckig, Speisekarten speckig und zig Mal überklebt, Die Bedienung völlig fehl am Platz, unhöflich, man würde ignoriert, das Essen gut gewürzt aber kalt

Nice ambience. Good food and very nice staff.

The service was so bad. Have never experienced anything like this. Waited over half an hour for our drinks. 3 out of 4 came then. The fourth drink was a long time coming. Had asked about it several times. When I ordered a drink again, the waitress rolled her eyes. Everyone in service was stressed and overwhelmed. They let you feel that too. After two hours we finally got our food (all tables had to wait 2 hours) 3/4 were very tasty. My dish was a dream and the starter was also very tasty. One dish however, the grilled meat was ice cold. We also had it returned and didn't want a new one. When we paid we weren't even asked how we wanted to pay. Everything was billed together to pay by card. I couldn't redeem my voucher either.

Very nice staff and the food tastes very good. The restaurant is very pleasant and nice decoration 👍🏽👍🏽

The store is quite okay, but for Osnabrück standards, in other cities the store would only be a 4/10. The food gets a 7/10 only according to the Osnabrück ranking. Otherwise a 4/10. But the service is even more annoying and unprofessional. No matter when you call, it's as if the phone was simply put aside. Honestly not recommended I think you should avoid the store!!!!

Yesterday I was eating there with my family and ordered a platter, the meat was very dry and no taste and cold and the lamb chops were cooked and then fried.

Unfortunately, our visit was really disappointing. It took 20 minutes for our order to be taken, then another 30 minutes for the drinks to arrive. We waited over 1 hour for our food. The service was also quite incompetent, it seemed very dull to us, not particularly friendly, let alone it was communicated that there were long waiting times. The seats weren't even completely filled. There was also a smoke detector hanging from the ceiling, the men's toilet could not be locked, and tables were stuck. Very unfortunate... We often thought about leaving in between because the waiting times were so long and the service was so “clumsy”. We won't be coming back even though the food was really excellent and the portions were large Hopefully in the future more emphasis will be placed on other details such as good staff and a clean, well-kept atmosphere (some of the furnishings on level 2 are very thrown together) than just on the food.

Unfortunately, my visit was disappointing and resulted in me having to leave the restaurant early. Despite my anticipation of a nice meal and the pleasant atmosphere, my stay was marred by the extremely long wait. After an hour and a half of waiting, my food still hadn't been served and the staff couldn't give a proper explanation for the delay. This long wait and lack of clear communication from the staff resulted in me being forced to leave the restaurant. As a result of this experience, I unfortunately cannot give a positive review. I hope this feedback helps bring about improvements in service and communication in the restaurant.

The food is very, very delicious and the behavior is nice.. the most wonderful restaurant in Germany so far.

Really good bread and hummus. Other dishes are also very tasty as far as we have been able to try so far.

The restaurant was a disappointing experience from start to finish. The starter was forgotten and when the main courses finally arrived almost an hour passed. The main courses were then served at irregular intervals, so some of us were already finished while others were still waiting for their meals. When the dishes finally arrived they were cold and the lamb was so tough it was almost impossible to eat. The service was slow and disorganized. Overall the visit was a big disappointment and definitely not recommended.

My experience at Mosaic was extremely disappointing. Firstly, our starters were simply forgotten, leading to an awkward start. When our main courses were finally served, it was in a highly uncoordinated manner. Each dish was served individually and with significant time gaps between each course, which meant that some of us had already finished eating before others even received their food. My mixed grill plate was particularly disappointing, which was not only very lean, but the fries were also cold and inedible. It is unacceptable that the food was served in such a disorganized and poor quality condition. All in all, this experience was extremely disappointing and frustrating. I will definitely never return to this restaurant nor can I recommend it.

Nice restaurant, delicious food, good service, the restaurant owner is a polite and nice person. We had a nice time there :) thanks to all

Delicious food and very nice service, very good conversation

We visited today. The food came to the table incorrectly before the drinks and was taken away without an apology or comment. After 15 minutes of waiting, the dish we ordered arrived. The wine bottles are carelessly placed on the table without being opened (clapped). The service ladies were overall very unfriendly and didn't care about the guests. The food was ok overall. We were very disappointed… as the first visit was better.

Very tasty food and a huge portion. I had a dish with lamb, tomatoes and eggplant, with rice.

Very tasty real Syrian food. The taste is a little different than what we usually know from middle east cuisine.

Large portions, but unfortunately cold. Service was virtually non-existent. Ambience beautifully designed, but very different depending on the room. Unfortunately the price is not justified.

The place is more than wonderful in terms of location, food, service and taste. Thank you for your kind treatment

The young waitress with black hair served us well and was very friendly. Food and service was top.

Super delicious food. Very good staff and pretty ladies. Definitely recommendable.

We had reserved a table at 6:30 p.m. and at 7:10 p.m. we called a waitress ourselves to see if we could order. At 6:50 p.m. a family came. Exactly 30 minutes later, people got up and said we can't go and that we should wait 30 minutes for an order for drinks. We should have done this too. Sorry, but when I go out to eat somewhere, I expect that I can at least order drinks after a maximum of 30 minutes? Well, what can I say if I have a table at 6:30 p.m. and the food comes to the table at 7:55 p.m.? The food was delicious but unfortunately cold. If I run a restaurant that spans two floors and don't have enough staff, then I close one floor so that all the guests are happy. Unfortunately, it becomes unreasonable to eat there. There was no response to criticism: there were 2 floors and not enough staff. Maybe think about making a floor if I have to carry it out on the guests' backs. Once and never again.

A really very friendly service that has everything to offer and is very tasty and beautifully designed

The food is really very tasty, the service is also very friendly and the decoration of the restaurant is beautiful and unique, which you won't find everywhere

The food was really great and I can only recommend it!

The food was delicious, the service was unfortunately terrible and incompetent, slow and inattentive - it fails because of the long fingernails, which is extremely unhygienic when you're dealing with food... plus you can't serve the orderman with them. Waited an extremely long time for the starter and the main courses, despite asking, nothing happened for a long time, and the beer was completely stale. It's a shame, it could have been a nice evening - by the way, we're still waiting for our food and notice that other tables before us are being served. So with all due respect: that was nothing!!! And to make matters worse, out of seven meals, one arrived at the table an hour late and then the wrong one, and the non-alcoholic beer was also running out, which we were only told about after twenty minutes - without naming an alternative. So the self-proclaimed revolution in the catering industry won't work, unless the revolution backfires...

Some of the food is too cold, the service is subpar, despite repeated requests you wait 2 hours or longer for the food, one meal was missing and was served incorrectly after asking five times

Very nice and inviting oriental atmosphere. I had the Baba Ghanug as a starter and the lamb kebab as my main course. I particularly liked the lamb. It was very tender, juicy and had an intense lamb flavor. There were technical difficulties with the card payment that evening. As a small compensation we were given a portion of baklava.

Oriental atmosphere, food very tasty, staff friendly.

Delicious food in a very nicely (kitschy, but nice) designed atmosphere! Prices are slightly higher than average, but you also get large portions. The selection of vegan dishes is also nice.

Getränke kamen spät. Habe ein warmes Weizenbier bekommen. Als ich sie drauf ansprach, bekam ich als Antwort, dass sie noch ein Kühlschrank haben müssten. Geht garnicht. Vorspeise war nach einer Stunde auch noch nicht da. Diese wurde nur vergessen und kam nach der Hauptspeise. Diese war teilweise kalt…. Im großen und ganzen hat es aber geschmeckt.

It was the worst oriental and middle eastern restaurant I've ever tasted. The fattouch is soggy, and the tabouleh isn't minced well. The hummus is tasteless. But the decoration is nice 👌 Service is very good and friendly The presentation is good. Overpriced for awful food. Being Middle Eastern, the food was an insult for my ancestors and my culture. Also, it meets expectations for small a city as osnabrück. Never again.

My colleagues recommend this place as one of the best Mediterranean restaurants in Osnabrück. However, after visiting the shop I can say it is extremely overrated. The food wasn't authentic at all, salty and oily. First time in my life I see falafel sandwich served with rice! The service wasn't the best, the staff lacks communication and service skills. The price is more than expected, although we calculated what we orders according to what is written on the menu, what they asked us to pay was around 10 euro more. They accepted cash only and receipt was not offered. I think it deserves visiting to see decoration, but nothing more. Another thing, we asked to take the leftovers with us, when we checked the package we found out that they put they different dishes together.

We were there about 2 weeks ago. First we stood in front of the counter and waited until someone came and took us to our table (for 2 people), which was partly in the wind. The drinks came relatively quickly. When we ordered the main course, a mixed meat platter, the staff (who were completely overwhelmed) should have noticed that this large plate didn't fit on the small table. The rice tasted burnt and was very dry. The meat wasn't to my liking either. We tried it, won't come back.

Delicious food, unfortunately service not satisfactory. Parts of the entire order did not make it to the table, despite repeated requests/reminders. And even beyond that, the service sometimes didn't show up at the table for up to 45 minutes so that we could order something again. EDIT: After a year, the restaurant management is now trying to have this review deleted via Google because I was allegedly never there and therefore not a real customer.

Friendly service. The lentil soup as a starter is simply delicious. The food in general was very, very tasty. We recommend.

The food is really tasty and the atmosphere is quite oriental. However, I unfortunately have to strongly agree with the negative reviews regarding the female staff. Anything but attentive, no hello or gladly - not even a small sorry if you wait 25 minutes to get your drink and unfortunately have already eaten your food by then. The menus we ordered also came one at a time. People don't like giving tips when they have to say everything three times and are also served with a grim face. You should really work on that. Attention plus communication. A pity.

There was almost no seasoning. Food only arrived cold after 30 minutes. Too tight . People sit very close together. Things were brought to us without us ordering and were then billed for. Very loud. Staff was nice. We won't come again. Too expensive for the food

Very beautiful and loving interior with lots of small details. The food is very good and tasty. Very nice .

Das Essen war in Ordnung. Ich habe allerdings schon in anderen libanesischen Restaurants gegessen und dort war doch um einiges besser. Der größte Kritikpunk in dem Restaurant liegt allerdings auf dem Personal. Freunde von uns waren eine Woche vor uns da und hatten sich ebenfalls über das Personal beschwert. Wir wollten uns aber selbst noch einen Eindruck verschaffen. Und was soll ich sagen. Der Service ist wirklich bodenlos schlecht. Sicherlich könnte die Bedienung etwas freundlicher sein, aber in erster Linie ist einfach zu wenig Service-Personal vorhanden. An dem Abend war eine Dame dort, die bedienen, die Getränke machen und das Essen servieren musste. Da muss man sich nicht wundern, wenn was durcheinander geht oder sich die Kunden beschweren. Dies ist auch mehrmals während unseres Besuchs vorgekommen und wir haben mehr als 30 Minuten auf unsere Getränke gewartet. Am Eingang saß eine junge Dame, die die ganze nur auf ihr Handy starrt. Welche Rolle hat diese? Das ist eher irritierend. Das Ambiente war nett eingerichtet. Allerdings wurden wir so platziert, dass wir direkt im Windfang saßen, was bei Temperaturen im Januar sehr kalt ist. Fazit: Wir kommen nicht nochmal her. Das Essen war Ok, aber bei den Service gebe ich mein Geld lieber bei den Konkurrenten aus.

Titel: Enttäuschendes Erlebnis im Mosaik Bewertung: ★☆☆☆☆ Mein Besuch im war eine herbe Enttäuschung. Die Erwartungen waren hoch, aber das Ergebnis war katastrophal - sowohl im Service als auch bei der Qualität des Essens. Zunächst zum Service: Es schien, als ob das Personal keine Lust hatte, zu arbeiten. Unsere Vorspeisen kamen nach einer unendlich langen Wartezeit und ohne jegliche Entschuldigung für die Verzögerung. Die Hauptgerichte ließen ebenfalls auf sich warten, und als sie endlich serviert wurden, war unsere Stimmung bereits gedämpft. Was das Essen betrifft, war es ein Reinfall. Die Vorspeisen waren lieblos angerichtet und schmeckten, als ob sie schon lange vorher zubereitet worden waren. Die Hauptgerichte waren nicht besser. Es war überkocht und geschmacklich enttäuschend. Es fehlte an Würze und die Zutaten schienen nicht frisch zu sein. Kurz gesagt, der Besuch war eine Zeit- und Geldverschwendung. Ich kann nur dringend davon abraten, dieses Restaurant zu besuchen, es sei denn, man hat niedrige Erwartungen an Service und Küche.

We had various starters, the meat plate for 2 people as a main course and baklava as dessert. Everything was delicious and the service was excellent. We also really liked the decoration and interior design. Unfortunately, dogs are allowed inside and some dog owners take it too far, thereby reducing the level and experience.

Aus Sympathie 3 Sterne. Ansonsten ist der Reis sehr hart und fade. Das Lamm war ziemlich zäh. Man merkt das es nur eine gelernte und sonst nur Aushilfen gibt bei der Bedienung. Das außergewöhnliche Ambiente kann ich insofern bestätigen das wir erstmal 5 Minuten vor dem Tresen standen bevor sich jemand um uns kümmerte (die ganze Zeit stand eine Dame im Kampf mit einer Weinflasche vor uns) Bemüht. Passabel. Aber auf keinen Fall besonders!

Nach 2 Stunden haben wir lau warmes essen bekommen

Das Restaurant ist schön eingerichtet. Man fühlt sich wie in 1001 Nacht. Angekommen sind wir freundlich an einen Tisch geführt worden, der jedoch zu wenig Licht bekam. Auf die Frage, ob wir uns an einen helleren Tisch setzen können, hieß es, setzen sie sich irgendwo hin. Nachdem wir uns einen anderen Tisch ausgesucht haben, kam die Bedienung und hat unsere Bestellung aufgenommen. Wir haben 1 Stunde und 15 Minuten gewartet. Nach der Frage wo denn die Vorspeise bleibt, hieß es, dass sie sich drum kümmern. Kurz darauf kamen die Hauptspeisen. Leider keine Vorspeise, die wir bestellt hatten. Die 5 verschiedenen hauptspeisen waren sehr lecker! Nach Getränken wurde zwischendurch nicht gefragt und die Bedienung, die die obere Etage ganz allein zu versorgen hatte, war verständlicherweise total überfordert. Wenn ich wüsste, dass der Service nur an diesem Tag so bescheiden war, könnte ich mir allein wegen dem leckeren Essen vorstellen, nochmals dort zu essen. Aber ich erwarte von so einem gehobenem Restaurant viel mehr Aufmerksamkeit und Service.

Unfortunately, I have to say that my visit to the restaurant last night fell far short of my expectations. The main problems were as follows: 1. Quality of the food: The lamb was overly fatty and inedible. It seemed like it had boiled over. The chops and sandwiches were also unsatisfactory. Only one guest's grilled plate was tasty and received approval from all of us. 2. Service and waiting times: My guests received their orders on time, but my own food only arrived after an unreasonable waiting time of 35 minutes and three requests. In addition, the salad (an inauthentic fatou) only reached our table after 45 minutes. 3. Authenticity of the food: The salad called fatou was not what one would think of as a traditional Lebanese fatou. It was just a simple tomato salad with crispbread. 4. Staff response to complaints: Despite the obvious disarray and disappointment with the quality and service, we were not offered any accommodation in the form of a discount or other gesture of redress. Even the waitress admitted that a lot of things had gone wrong with our order. Considering the high bill of over €250, appropriate compensation for the many inconveniences would have been appropriate. This wasn't about the price, but about the principle and the expected service. Overall, this visit to the restaurant was a big disappointment and is not in line with the restaurant's advertising promises. I hope this feedback will lead to improvements to provide a better experience for future guests.

Das Essen ist richtig lecker und sättigt sowie schöne Atmosphäre aber muss man leider lange warten

The service and ambience is great. The service was very attentive and incredibly friendly. I had the 25 and unfortunately the card didn't mention that nuts on the rice aren't that great for me as an allergy sufferer. Maybe write that on the card too. And unfortunately I was also looking forward to the yoghurt cucumber salad but in the end it was just a yoghurt sauce with cucumber. So unfortunately that didn't convince me. But I will come back again and test it again because I really liked the friendliness and the ambience

Good food, fast service - gladly again!

Das Essen war sehr lecker, aber der Service geht gar nicht. Wir waren Samstag Mittag vor Ort und haben fast eine Stunde auf unsere Vorspeise gewartet. Der Hauptgang hat dann nochmal gedauert und wurde erst auf Nachfrage gebracht. Dann wurde noch das falsche Gericht gebracht. Auch kein Wort der Entschuldigung oder vorherige Information von der Kellnerin diesbezüglich. Das Restaurant ist typisch orientalisch eingerichtet, aber es wird scheinbar nicht geheizt und es war in der Räumlichkeit zu kalt.

The menu is so delicious that you may be confused about what to order

Das Essen war frisch, aromatisch und schmackhaft. Jedoch war der Service in unserem Fall für den Eimer. Die Servicekräfte waren zwar sehr nett, aber wir wurden immer wieder vergessen. Als unsere Hauptspeisenplatte kam, wurden uns keine Teller dazu geliefert. Diese haben wir dann angefordert. Die Getränkebestellungen haben eine halbe Ewigkeit gedauert. Nachbestellte Dips kamen nie bei uns an und am Ende wurden wir zwecks Zahlung gefühlt ignoriert bzw vergessen. Das Restaurant war nicht überfüllt. Daher fällt es schwer, diesbezüglich ein Auge zuzudrücken. Schade!

الطلب يتاخر والاسعار غالية لكن بالنسبة الطعم بيرفكت 👌

Addendum: the restaurant hired a lawyer to warn me and accuse me of untruths. However, I was there, I have a reservation confirmation, photos and the receipt. Seems like a scam to get bad reviews deleted. That's why I reduced my 2 star rating to 1 star. Also, I will never go to this restaurant again and I can't recommend it to anyone! Original reviews: The visit to this restaurant was a complete disappointment. The waiting times were extremely long - 30 minutes for drinks, 70 minutes for starters and a full 120 minutes for the main course. The food was also overly salty and overall not tasty. Unfortunately, the fries we ordered never arrived. The costs were disproportionate to the quality and service offered

Very tasty food and friendly team

Great food 👌 and nice atmosphere

Food was very tasty and nice appearance and presentation. Cozy atmosphere. Good quality. Nice Center location.

Wir waren Silvester im Restaurant und leider sehr enttäuscht. Das Personal und die Küche waren völlig überfordert. Auf Anfrage bekamen wir nach 45 Minuten die Getränke. Die Vorspeise bekamen wir nach einer Stunde. Linsensuppe war gut leider aber nur noch knapp lauwarm, die Vorspeisenplatte war anders als in der Karte beschrieben, keine gefüllten Weinblätter statt dessen eine Art Brei der gummiartig war. Das dazugehörige Brot mit Olivenöl bekamen wir auch nach Nachfrage nicht. Zwischendurch kam 2x die Kellnerin um sich unsere Bestellung bestätigen zu lassen. Nach endlich 2 Stunden kam das Hauptgericht, leider war meins nicht das was ich bestellt hatte., auf Nachfrage und Wartezeit wurde mir mitgeteilt das ich in 5 Minuten das bestellte Gericht bekommen würde, war aber nicht so. Da mein Mann mit dem Essen schon länger fertig war, habe ich dann auf der Rechnung bestanden und wir sind gegangen. Wie wir feststellen konnten ging es anderen Gästen ähnlich. Zuhause gab es dann ein Käsebrot. Ich habe mir den Silvesterabend anders gewünscht .

Sehr schön und freundlich. Das Essen ist was besonderes

Das Essen war durchaus zu empfehlen und kam ziemlich schnell. Das Bier ging aufs Haus. Leider war die Cola vom Geschmack her nicht so dolle. Hatte eine kleine Bestellt und bekam einen halben Liter. Hinterher wurde es etwas unruhig im Speiseraum. Trotz alle dem war es kulinarisch eine willkommene Abwechselung. Ich komme gerne wieder

For me personally the best Place to eat in Osnabrück to the point am Driving about 78 Km just to eat their legendary Mixed Grill with Cheese Sambosa. The Food is just that Good !

lecker, toller Service passend dekoriert. Kann ich nur empfehlen

Mosaik, ich kanns empfehlen..... syrischen Essen. lecker zu bereitet und an gerichtet....

Mit Hähnchen absolut gut und lecker, mit Lamm ist es zu fettig. Ich hatte 26 und die Soßen passen mit dem Gericht nicht. Mit 15 sind wir beide zufrieden. Ich haben extra um eine scharfe Soße gebeten und hat besser gepasst. Weinblätter ist nicht schlimm. Unbedingt nochmal besuchen? Weiß ich nicht..

Am Wochenende meistens stark frequentiert. Man sollte längere Zeiten einplanen. Essen war lecker. Bedienung freundlich. Schönes Ambiente.

Das Ambiente ist beeindruckend, die Stühle bequem. Wir bekamen einen angenehmen Tisch und der Service war freundlich und angemessen, allerdings kamen die Getränke erst nach der - sehr schmackhaften - Vorspeise. Die Falafel waren sehr gut, der Reis hervorragend. Punktabzug gibt es allerdings, weil der Kebab sich als die Hackfleischvariante entpuppte und vom Geschmack her eher langweilig war. Trotzdem ist das Lokal einen Besuch wert.

Wir waren vergangene Woche Freitag mit einer Gruppe von 12 Personen essen. Zu einer Abendessen üblichen Zeit von 19:30Uhr hatten wir reserviert. Der Empfang war freundlich und wir konnten nach kurzem stöbern in der Karte auch alles fix bestellen. Die Servicekraft hatte bei der Aufnahme der Gerichte noch einmal alle Nummern wiederholt (das hat wie sich später raus stellte leider nichts geholfen) Ambiente: Die Lokation wirkt schön abgestimmt, es entspricht meinen Erwartungen an ein syrisches Restaurant. Tischschmuck war eher spärlich, hat mich aber nicht gestört. Die Musik wirkte wenig zum Thema passend, hier war an unserem Abend eine Remix-Palette bekannter Filmtitel wie Star Wars, Interstellar und Co auf orientalisch gemacht zu hören. Essen: Das essen war gut von der Portion und schön angerichtet. Die Gewürze passten. lediglich die Temperatur war etwas... gering. es war lauwarm an unserem Tisch angekommen. Service: Anfänglich stark gestartet, schnelle Aufnahme der Bestellung, Wiederholung der Gerichte Nummern zur Abstimmung. Dann ging das Chaos los. Vorspeise passte noch, bei den Hauptgerichten waren 4 Gerichte falsch (von 12) was bedeutete, dass 3 Personen erst verspätet anfangen konnten zu essen und eine Person erst dann ihr Gericht bekam, als schon alle anderen fertig waren (fast 20 Minuten zu spät), das war noch nicht genug, denn es wurde dann einfach wortlos auf den Tisch gestellt. Keine Entschuldigung, kein Wort. Von da an wurde es noch schlimmer, um jede Aufmerksamkeit der Servicekräfte mussten wir kämpfen. Ich habe sogar einmal vom Tisch aus an der Theke angerufen, damit wir noch Getränke bestellen können. Da durften wir nach kurzer Zeit auch etwas bekommen. Ich habe dann 3x die Servicekräfte aufgefordert die leeren Teller abzuräumen, da wir auch noch ein Wichteln vor uns hatten und alle schon mehr als 20 Minuten fertig waren. Letztendlich haben wir selber abgeräumt und alles auf einem leeren Tisch nebenan gestapelt. Die weiteren Getränkebestellungen waren ebenfalls sehr zäh. Fazit, Gute Speisen, gutes Ambiente aber grottenschlechter Service. Unser Tisch hätte locker noch 100 bis 150 € mehr in Getränken ausgegeben, wenn der Service funktioniert hätte. Das sollte dem Inhaber mal ein Signal geben, diese Servicekräfte in die Schulung zu nehmen...

Wir hatten heute einen netten Abend in schönem Ambiente. Das Essen war sehr lecker. Es hat zwar etwas gedauert, aber es hat sich gelohnt. Die Bedienung war sehr freundlich.

Essen lecker, aber eiskalt. Bedienung wurde nur zur Bestellung gesehen! Essen wurde nach über einerthalb Stunden geliefert, zeitversetzt zu den anderen. Alle Essen waren kalt. Raumtemperatur war kalt. Musik viel zu laut. Erklärung warum das Essen kalt ist, bekam man keine Antwort! Sehr schade! Einmal nie wieder!

Fantastisches Essen und tolle Atmosphäre!