Miss Pepper in Bornheim

Great ambience, not original like in US diners, more like you would imagine from series. Food was tasty and plentiful.

Love this place. A real usa theme-based experience. Burgers are just ok (good for fast joint), but the atmosphere is great 👍🇺🇸🗽

Best quality...that's how you imagine it. Meanwhile my nephew also thinks it's great... especially the robot 😆 Thanks

It's always very good with you. We'll be back soon

I promised myself more of it. The spare ribs weren't crispy, the fries were tasty, but very expensive at €4.95. The edible bowls in which French fries, mayo, etc. are served are good. The service robot is quite funny.

The staff was friendly and we were able to sit down without a reservation. The table was cleaned quickly. The drinks took 20-30 minutes to arrive and then came one after the other. Unfortunately, the milkshake wasn't very chilled and had too much cream on top. The fries were cold, the Spicy Angus Burger was just lukewarm to warm, still edible. Unfortunately the Special Angus had cooled down. The Twister is very hot. The nice man at the service apologized, which we thought was good. It's just a shame that the food wasn't convincing. Ambiance is nice. What's not so nice is that all the customers are cramped in one half and the other half of the restaurant is empty. Apparently due to personnel. The only thing that surprised us was that the waiter basically worked alone. There's probably something wrong with the division/organization. One “swims”, the other “leads”.

From the reception onwards it was a great evening with the family. The food was tasty and sufficient. What was a highlight for the children was the little robot that drove the food around the restaurant. The dessert and the shake were really very good. And our waiter at the table was the best. Funny and really very nice. So all in all, a lovely evening.

Great diner. The burgers and the rest of the menu are great. Have been here several times - never been disappointed.

The food is delicious. The service was very friendly.

We had a wonderful evening, the food was delicious and the service was great.

We were here on a Sunday evening and were greeted warmly even without a reservation - but that was more luck than anything else because the shop is very busy. A reservation is really helpful for everyone. The food was really tasty and the service was so outstanding that I had to write this review on the way back. Friendly, understanding and always with a smile on his face. The children were blown away by the cat robot. Thank you to everyone who made this evening so wonderful.

We wanted to order for pickup for the first time. Put everything you want in the shopping cart, then press payment. A message appears, unfortunately there is an error, we should please order again. So go back to the menu and look: 1. The menu has been changed (things we wanted to order were suddenly missing) 2. the dishes had become 5% more expensive (main course burger from 20.80 to 22 euros). This happened during Miss Pepper Bornheim's opening hours. Maps may be changed and prices adjusted, no question, but not during opening hours. Sorry, no go, we have canceled the ordering process.

American diner with burgers and more, always delicious

Driving here from Cologne was also worth it, the food and everything about it was great.

Solid. Fries were very tasty. Burger was good too. Service nice. I can recommend.

Nice American diner for family... Food is also gluten-free

Sehr schöne decko gutes essen top sehr gute Bedienung sehr sauber ein super Erlebnis zum essen mit freunden und Family perfekt

Hello, We stopped by yesterday spontaneously and were there for the second time. This time in great weather and accompanied by our lab retriever Poldi. Nice seats outside and our sir was immediately brought a bowl of water to the table without asking ❤️👌great! Our burger was super tasty and, given the medium portion, very sufficient. The service was extremely nice and on the ball, despite two larger groups that had to be served at the same time. What struck me very positively was the willingness to help among the staff. Colleague immediately supported and helped colleague with XL tray of drinks!! We'd love to come back!

Had dinner there with friends. The reservation made by telephone the day before was not carried out, so there were problems. The food was really OK,

To eat: I had the Cheesy Cheese Burger Giant. Unfortunately, based on the pictures I was expecting a large patty and was then disappointed with two small, misshapen patties. The burger was prepared “okay”. But the taste was absolutely inedible!! The patties were absolutely disgusting, regardless of the fact that they visually had nothing to do with the pictures, they were unseasoned, not juicy and frankly disgusting. The mozzarella sticks tasted like the cheap ones from the Hartz4 shelf, there was a tomato on them that wasn't on the list of ingredients, the rest of the ingredients were okay. I stopped about halfway through the burger because the meat made me sick and I went to the toilet. The Twister fries were outstanding. The service staff was nice, but listless. There was no question as to why I didn't eat more than half of it, the plate was cleared away while I went to the toilet. The ambience was great, already nicely decorated for Halloween, you can't complain about that. In terms of price, I paid €23 for this burger and the Twister, which was absolutely unjustified for the product delivered. All in all, this will be my last visit.

I ordered a delicious steak with potato wedges, or so I thought... Delicious? No, not even close. After I explained to the waitress that you can't eat it, she explained to me that it isn't meat at all. Afterwards I really felt guilty because I wanted to have a conversation with a vegan about what beef meat should or shouldn't taste like... Dear waitress, please never mention something like that to a guest if you work in a restaurant where the only food served is meat. Doesn't go down so well. The steak smelled and tasted really terrible. It was taken back without any problem and I switched to Schnitzel Holstein style. Well, schnitzel, in a very thin version. My conclusion, this food chain is for people who can't appreciate what meat is and just want to be full. I'd rather eat my steak in a real steakhouse again. 😉

Even though we had reserved, we initially had to wait about 20 minutes for our table. But that's the only negative point, because the food, drinks and the friendliness of the service were amazing. Would go here again and again. But you actually have to reserve early enough.

I was perfect. Tasty burger and American taste. Quality and decoration. Very good service. I will be here again soon.

No more! We waited at the entrance for 15 minutes!!! Employees walked past us every second without saying “hello” or anything… Yes, there was something going on, but there were still probably 20-25 tables free! After the 15 minutes of no attention, we left the store. Appreciation towards customers is something different.

10 minutes of waiting before someone decided to assign us a table. 30 minutes waiting time before the order was even taken. (Very friendly) The food wasn't exactly warm/hot when it came to the table. It's a shame for a lot of money.

Today the food was good, the only shame was the long wait.

Food didn't sit well in my stomach the next day. But it was delicious. Can be recommended. Service is also very nice.

Very tasty food, very friendly staff and an appropriate atmosphere. Happy to come back!

Very good food with a great American style ambience

Simply great, you have to see it. Definitely recommended.

Very nice American diner atmosphere. The burgers were very tasty. We'll be back.

The food was cold and we waited an hour

Really nice shop with good food and drink; Unfortunately, the time it takes for food and drink to be brought out takes quite a long time. There is still room for improvement here. 😉

The food and ambience are really great. But waiting over an hour for 2 burgers with fries is just too long.

Enjoy your meal. You can go there very well with children

The staff were super friendly there today, it was very clean and the food was simply great and ready quickly. Finally, my daughter got a birthday song :-D We'll definitely come back

The team is very friendly and helpful. The restaurant itself is reminiscent of an American diner from the 50s. The kitchen is visible, large and clean. The food is delicious and fresh. All in all really great!

The cheeseburger with fries is no better than the Whopper menu at Burger King 500m around the corner, but costs twice as much. Never again!

I fluctuate between three and four stars. The burger was good, but relatively expensive. There is a very good selection of burgers for vegetarians, with different types of patties. The service was good and I really like the ambience.

Great american dinner. 70's rock 'n roll style. Reminiscent of Grease of Happy Days. Friendly service. Exquisite food. Definitely recommended.

Very good burgers and very nice service!

Super delicious food and nice service. We'll be back.

Very nice atmosphere. Always my pleasure

The atmosphere is really great and seems very American. It took a while until I had a menu in my hand to choose the dishes. The drink came quickly and was also fantastically cold. Unfortunately the burger and fries took a very long time and came with 7 other dishes for other tables on a robot, which was very funny, but perhaps also the reason why the burger was almost cold. Everything seemed ok in terms of taste, as far as you can judge from a cooled down meal. Since I was hungry and had already waited a long time, I didn't have the time to complain about it on site, which is why I still give it 3 stars. Everyone should form their own opinion about the prices.

What is unpleasant there, in the restaurant, while you are enjoying your food at the tables, a disgusting smell is emitted. This is very unappetizing, especially when you eat. The salad is missing from the dishes below. Which, in my opinion, also tastes very good. If you just look at the food, it's too expensive. For a Caesar salad 14.90 EUR is definitely too expensive. The large currywurst at EUR 16.90 is also too much in terms of price and not recommended! In addition, the dish was not served hot.

Nice restaurant like you would expect from a diner from the USA. I didn't like the taste of the beef in the burger or as a rump steak, but my companion did. So just give it a try or try the many other great dishes. The little robot doesn't necessarily go to every table, but you can certainly ask nicely. We were there on a Wednesday around 6 p.m. during the holidays and it was pretty empty. When we left, however, the parking lot was full.

Nice journey back in time to the USA.

We were there for the first time and we were immediately impressed. Highly recommended. Since we are also traveling to the USA, you immediately get that holiday feeling here again. Simply great.

The food is okay. The burgers are freshly made, but the rest seems more convenience. Unfortunately, the staff is hopelessly overwhelmed because there are simply not enough of them. The existing service staff are trying hard, but it's a losing battle - long waiting times are inevitable. However, the ambience is great!

Perfect service and very tasty food....I'll be happy to come back

Friendly service and good breakfast. Can be recommended.

Nice American diner. Suitable for a snack in between and a shared bike stop. Particularly recommended: Steakhouse Burger

I really liked the atmosphere and the food was delicious too

We've been there twice for the all you can eat special chicken wings and spare ribs/salad. In my opinion, the all you can eat option is hardly worth it for the price, as you have to be very hungry and be able to eat a lot in a short time. Unfortunately, I was only able to choose between two salads during the special, even though there are significantly more salads on the regular menu. I found that very unfortunate and couldn't understand why this was the case. If necessary, this should be reconsidered. Therefore, if I'm there again, I'll just order normally from the menu. The American diner style ambience is very cool and appropriate and the staff is friendly. The restaurant cannot be reached by public transport, but there is enough free parking on site for those arriving by car.

Food tastes good but nothing special. I think the prices are a bit high

The service is good and the location is cool but the burgers aren't great.

Passing through for the holidays. I find that paying for the toilets when you consume is abusive, especially when the person responsible for maintaining the toilets is very very unpleasant, bordering on insulting and worst of all, its super dirty. Restaurants are a little expensive for the quality of the products but it remains correct.

Something really American and delicious. A robot brings the food 😁 something different. Nice personel.

I always enjoy eating delicious food there

Very good food, nice service and, on top of that, a service robot. I haven't had it yet. Nice gimmick. The children were thrilled.

Very tasty food and good portions. Good connections and large parking lot. We were there on Saturday evening and had made a short-term reservation for 7 people. Dogs were allowed to be brought along.

We had to wait a long time before we could even order drinks with the main menu being the same. There were two of us and the cost of hamburgers and drinks cost us almost 50 euros. The prices are high, but the portions are also large. Nice restaurant but service MA needs work. I couldn't see them at all even though the place was almost empty. cool thing with the robot.

We've been there several times, the food is delicious 😋 I simply ordered the steakhouse burger without the burger (I can't tolerate gluten, but I don't like burger buns either, you can actually get them gluten-free there), my husband got the original version. Both with sweet potato fries

Nice service, super fast service, food was very tasty only the fried potatoes were very dry.

Very friendly service and delicious American food.

nice staff, catastrophic food. nothing is homemade - low quality for high prices. Hot brownie with what felt like 50g of sugar and not fresh (probably not homemade either) Belgian waffle not homemade either. the pancakes were ok. You can buy all of this from the supermarket and put it on a plate at home and all for €45. never again

I expected more. We had to wait a while before we could even order drinks. It took a while until these finally came. The problem was that we had to wait over an hour for our food. I had the Turkey Deluxe Wrap but with a mixed side salad instead of fries, which I was not happy with at all. For a price of €15.90 you get a tiny wrap with hardly any meat in it - you really wonder what's supposed to be "deluxe" about it. What's more, I received the wrong dressing on my salad, even though the waitress asked me exactly what dressing I wanted. Unfortunately, the Bacon Cheese Angus Burger for a price of €20.90 wasn't worth our money either. The patty was cardboard dry on the inside but still incredibly oily on the outside. The meat tasted of nothing and the bacon was also tasteless. When we wanted to pay we mentioned this, they said someone would be coming soon. We waited for 30 minutes before I finally got up and went to the counter where I was finally able to pay within 5 minutes. Unfortunately I cannot recommend it. The only good thing about this restaurant is the decor.

A great diner! Very tasty food. Here you are also served by a robot. The homemade lemonade is great. We'd love to come back

Food ok, but I've had better burgers and fries (very dry). Service not very succinct. Selection OK, but standard. Extras or specials (like before) not on the menu. Update May 2024: Today our order was forgotten/brought incorrectly several times. We ended up waiting over half an hour to be able to pay (and it wasn't busy). The highlight, however, was when we were given a note when paying that was significantly higher than the amount we had to pay. Without a comment, the excess amount was withheld from both me and my colleague! When I asked, the change was thrown onto the table very reluctantly and with an ironic comment. I have never experienced something like that. Thumbs down!

I was there last Sunday and had a huge disappointment at Miss Pepper. We ordered a burger with rump steak and it was inedible. The only larger piece of meat was a huge tendon, the meat was not seasoned and fried tough. When we gave this to the very personable waiter, he immediately took it back, only to have this inedible food brought back to the table by a manager or something similar a short time later and told there was nothing wrong with the food and it couldn't be done be canceled. This has nothing to do with customer-oriented service or anything like that. The only thing that couldn't be faulted was the waiter.

There is a world of difference between what is shown in the advertising photos and reality. Instead of real American pancakes, we had something thawed and warmed up. Staff was nice, ambience seemed a bit shabby.

Too few staff, therefore very, very long waiting times. Torn upholstery on the furniture. Price performance is no longer right

The burger wasn't cooked through, otherwise OK.

Delicious food and drinks, friendly staff and cozy decor. I haven't seen anything like this in DE before and I really like it - new favorite point 😄👍

Mega tasty huge portions. Unfortunately the staff wasn't that quick and we waited forever until she came back to the table to order more drinks or dessert. Great parking options and disabled access... (wheelchair)

American diner style fast food.

Well, I wouldn't go there again for the food, everything else is really nice but you have to pay. I had the spare ribs and they weren't good at all, too firm and the taste was far too sweet for me. I was very disappointed. The burger and the nachos were really good... all in all very expensive in my opinion. But the atmosphere with Elvis is something!! ..

The service person (Aileen) was super friendly and took great care of our 4-year-old. The food was delicious, the ambience too... We'd love to come back!

Unfortunately the food was sometimes cold and things were forgotten. Almost 2 hours of waiting time because the kitchen was apparently understaffed. If we had been told this directly it would have been ok then we could adjust to it, but this was only communicated when we had already been waiting for over 1 hour. Service was still very friendly The atmosphere is great, you feel like you've been transported back in time.

Typisches amerikanisches Burger Restaurant.Uniform und auf einheitlich getrimmt. Es wird in jeder Filiale gleich aussehen.Der ausgewählte Burger wurde in der mittleren Ausführung gewählt, sollte zum Sattessen sein. Leider kam der Burger ertränkt von den Pommes Frites an.Für mich optisch sehr gewöhnungsbedürftig Hätte mir weniger Pommes gewünscht, oder einen extra Teller oder eine Schale für die Pommes.Leider schmeckten die Pommes sehr nach Fett. Alles zusammen war für mich zu üppig, ein Teil des Burgers und ein Teil der Pommes konnte ich nicht essen. Es gibt sicher bessere Burger Restaurants, da muss man nicht bis Bornheim fahren.

I have to admit, I've been there several times a while ago but the food was never that impressive. This is different now, lots of little things show love for the product, I was very happy.

Great atmosphere, friendly service and delicious food! Come back !

Highly Recommended. Very good cuisine. There is also something on offer for the children. There is a bellybot as a service robot. 👍and friendly and very accommodating staff.

A very nice American diner style restaurant full with giant burgers and BBQ ribs. Love the 1960s vibes.

It's best to reserve a table on the weekend. Service is really important there, really great. The waiter was sooo attentive, super friendly and really quick. We will go there more often.

We discovered this diner by chance and we are thrilled. We even drive a few kilometers to eat here. It's child-friendly, great burgers and the other dishes are great too. And a highlight is of course the robot that brings the food :-)

You feel like you're in America. Food was good. Conditions extremely friendly and fast.

It was super tasty and the staff was very friendly. I'd love to come back!

Great shop, nice staff, everything is clean, great menu exactly to my taste, the ambience of the shop is super cool🤩👍. I have to go here more often. ‼️‼️Update from May 24th, 2024‼️‼️ Happened for the second time today. Went there in a group of about 10-15 people. Little by little, some people said goodbye and had to go to the checkout to pay. We (two couples) drank our drink in peace and when we came to the cash register to pay, there were still two drinks open that we were 100% certain that we hadn't consumed. We then also paid these 10 € under protest. In Germany there is the good old beer mat, with that nothing like that would happen. My conclusion for the future: Anything served to me on future visits will be paid immediately. And the best thing was, I also gave a tip when I paid my bill. It won't happen again in the future😡

Food was rather below average. The burger didn't taste like much :/ I kept getting hit by a robot like that while I was eating, and it wasn't until 5 minutes later that someone came by and reset the thing. Is it too difficult for you to hire and pay decent staff?

The food is always very plentiful and delicious. The waitresses are always quick and in a good mood.

Went to the restaurant for dinner Great dinner that is beautifully and attractively decorated Our service was super friendly There is a nice selection of burgers and other dishes Drinks were delivered quickly and our burgers also arrived promptly The highlight is Robi, which delivers food to families with children Conclusion: absolutely recommended

Freundliches Personal guter Service die Speisequalität war gut. Ausreichend Parkplätze vorhanden. Wir würden wieder kommen.

Very tasty and well eaten. The burgers were great. Meat juicy and tender, rolls crispy, fries just right. The chicken wings were very tender and the breading was deliciously seasoned. The drinks were well chilled and the iced tea was simply very good. The service was very friendly and accommodating. Parking directly in front of the restaurant. The atmosphere is simply unique. We'd love to come back.

As usual with Miss Pepper, the food was good and plentiful. Very nice people here.

Super delicious food. The service was very friendly and asked questions often. We ordered a burger and a wrap. Top!! For dessert we had the warm brownie. Highly recommended!!

Just a great shop. I can only recommend. The food was really good. Prices are also more than reasonable.

Hello everyone, unfortunately we only had time for a coffee, but I can only praise the friendliness and service. Well done, keep it up.

Very tasty. If you haven't been here yet, try the ribs. The iced teas are also a highlight every time. So “eat through” every now and then😋

We ordered 3 x AngusBurgers and a schnitzel with fried potatoes and Bernaise sauce. According to the wife and in-laws, the burgers were not worth the money. The meat and the roll were probably very dry and overall not satisfactory for the price. The schnitzel was completely okay for me, but the fried potatoes were not good. Very dry and hard. We wouldn't eat there again. The service was ok.