McDonald's Restaurant Eschwege in Eschwege

If there were 6 stars... Or seven

I would be happy to answer the question. There's just shit happening lately. Cucumbers are simply taken down by hand if you order without them. Order ot wrong. Staff talks about customers, the slide for the children is covered in vomit and leftover food. It would be nice if it were different again.

They achieved absolutely nothing. As many people as work there, they messed everything up. Fries were way too soft and the order wasn't complete. Had to go in twice. Some employees are very unfriendly. Soap in the toilet was also completely empty. Was the last time I was there.

Unfortunately there was rubbish everywhere on the tables and the tables were not cleaned properly

Been there for breakfast I had a coffee, the glass was still dirty and the spoon also had dirt on it, something like that doesn't work

Cleanliness and service have deteriorated significantly recently

Why does the background music always have to be so loud?

Hello, It's been 2 hours and 10 minutes, I couldn't get through on the phone the whole time, it's the 7th time and now someone has answered. I was promised that the delivery was on the way. Puppy cake. After another 40 minutes it still doesn't come. Further telephone attempts failed. After 3 hours and around 15 minutes I finally reached someone and asked. The order should still be on the way. The driver has 4 deliveries. After about 3 hours and 40 minutes I gave up. And then the food came. Unfortunately cold. The driver apologized. Unfortunately it didn't do anything for me either. Conclusion: I will no longer use the delivery service. Too bad

Your typical McDonald's. Was there twice and both times a part of my order was missing. Both times i got the missing part after asking. Would recommend checking what you got against your order after pickup.

I ordered a chocolate muffin and instead received the disappointment of my life. It was a blueberry muffin. Never again... (until next week)

Things from the order (McDrive) were not packed on 2 different days. 09/07/24 around 11 p.m Not recommended!

The “M” was absolutely delicious 😋 😋 😋

When it's full, the staff weakens. Orders are not complete, if you point this out you will be looked at with poison and if you add them you will be treated like a troublemaker. McD has become expensive enough that I don't have to do without paid products. Otherwise it's tight, the village shop is the only one within a 30km radius. Normally everyone is trying hard.

Pre-ordered lunch today for 8:15 p.m., now it's 8:45 p.m. still nothing! Impertinent, never again. When the food came everything was cold! Great, thank you very much for nothing

You can sit outside and enjoy your food.

My wife ordered through the app and accidentally chose to eat here. I mentioned this to the employee at the checkout twice. Your comment: it was chosen to eat here. At the end everything was handed to me on two tablets. I asked for a bag and it was too small. So I stood there and packed everything into this bag that was way too small. In addition, the manner was anything but friendly or customer-oriented.

There were no more toys! The Oreo ice cream that was ordered wasn't there, so they brought in a shock ice cream with shocko sauce...and much more. This is the second time this has happened to us at this location... Conclusion... not again

We recently went to another McDonald’s restaurant on the way to Hamburg. There was a clear difference in quality and taste. In Eschwege, the burgers are often carelessly topped and, above all, the patties taste dry and bland. In my opinion the food has been left out for too long. McDrive is therefore not recommended as the food is cold even after a short journey. I used to enjoy McDonald’s more in my hometown 🙁

Ordered menu twice today, cold fries, mayo and forgot an M, so I called and they came over and picked it up, so I drove back 8 km and waited inside. After what felt like 15 minutes, my M was handed over to me without a word of apology. Thank you for sacrificing my time and fuel. But also something positive, the lady on the phone was very nice and friendly, my highlight of the day.

We had to wait far too long before it was even on the plate

It's absolutely crazy how limited you can be. Every dirty time I convince myself to eat this crab food and approach this scale with ZERO expectations, I am always disappointed. I don't understand how you can forget something as simple as fries. If it had happened 1-2 times it would be fine, it can happen to anyone but it really happens EVERY shitty time. I don't want to get anything more than what I get for every damn time. Far too expensive and you won't get full, but that's the case in every McFett

Very dissatisfied, waited 30 minutes, children were crying, thank you. Not recommend again

Are there any new 1/2 Mc Flurry's? The cup was only half full - when asked, it was explained... otherwise the cup couldn't be closed... a joke!! It wasn't the first time I've eaten a Mc Flurry... €3.99 I would like to add photos, unfortunately that's not possible.

It always tastes good and is easy to reach with friends

Apparently the work in the kitchen is so sloppy that it gives you food poisoning. In contrast to other McDonald's branches, the ice cream sundae here is only filled half full so that you don't gain weight so quickly 😶‍🌫️

The food tastes sometimes more, sometimes less. The service was always rude whenever I was there and didn't understand what I was saying. Unfortunately the store stinks a lot but it's actually quite nice and colorful.

Toilets very dirty and no soap, tables not wiped, children's area dirty, drinks and leftover food on the floor, ordering terminals could also be cleaned. Since the staff has less to do with orders since you can make the order yourself, the cleanliness leaves a lot to be desired, I hope the kitchen area isn't in such a condition.

My lattice potatoes were ugly, the burger was thrown together, the Oreo biscuit was forgotten in Mc Flurry. The first thing that was forgotten after an eternity of waiting was two ice creams. Everything is full of wasps everywhere but McDonald's can't really do anything about that. In general it was quite a mess with the order numbers. There was a lot going on on Sunday afternoon and certainly not easy to keep track of. Still, it's a shame... At least the ice cream was given to us without any problems.

The best McDonald's I've ever been to. All the staff are very friendly and the food is always freshly prepared 😍

Dirty milkshake. Not so good communication with the employees and have forgotten half of them. Not so good service

Am thrilled Everything is fine so far 🤙

I actually like McDonalds, but today I have to bring my food to my table myself after 30 minutes, even though I selected table service on the order board. Very overwhelmed staff even though the store was almost empty. I would sit down with the women on the morning shift and think about how they work. Otherwise, big praise for the kitchen, the food tasted as always, everything was warm and tasty, only the latte macchiato from the ladies at the front of the service were already cold.

Long waiting time, overwhelmed staff

Absolutely one of the worst branches I know. Burgers are not made the way they should be, staff are overwhelmed and the wrong products are given several times. Really annoying.

It was absolutely chaotic... Ordered via app, at first you couldn't find the order on site, then it said the online payment was stuck. When everything was ready, there were two trays in front of me, even though I had ordered takeaway. So everything was quickly packed up. When I got home I discovered that a 6-pack of nuggets was missing and the burgers were just lukewarm. Really disappointing! Especially for the prices quoted.

If 0 stars would work then 0 stars would be better, I waited 20 minutes because no one felt responsible for taking orders. I had to get loud and then it worked. but staff has no plan on how to take orders. The ordering process was canceled 3 times because staff were unable to order. Ordering only takes 15 minutes. and another 20 minutes until the food was ready. So I spent 55 minutes in the juice shop before I had anything to eat people stay away!!! Better go somewhere else and eat something better! no, McDonald! It's no excuse that St. John's Day was in Eschwege and you had cancellations! You have to plan it better, you call yourself fastfoot, you were far away from that! I was passing through while I was driving home. If I had cooked something there I would have eaten it earlier! POINT!!!

Just got some food from McDonald's today and was missing a cola, fries and a sauce

The employee is unfriendly, fries are eaten at the deep fryer in front of the customers and then just continue to be filled. It doesn't work at all!!!!

Catastrophe. It took 45 minutes until the cash register was finally manned. Another 40 minutes until our order was taken and another hour or so until we received the order. To top it all off: the food was cold. Never again!

Under all guns... It has little or nothing to do with a fast food restaurant... Waiting in line for 20 minutes before an employee takes pity on taking the order, but can't manage that either and finally manages to place an order after 3 attempts with the help of a colleague ... After another 39 minutes it is finally ready for collection... When ordering via the terminal, the order was quick but collection was possible after 20 minutes... Conclusion... if you're in the mood for fast food, this is definitely the wrong place for you

The new mcdrive system is the last snot! They are processed one by one and the queue forms in the parking lot and not in the drive. In addition, you should always be one meter ahead so that you can get out of the time recording! It's also just annoying for the employees to have to go out the door every time. I think that's not what the inventor intended. And if you are then cheekily attacked from the side, if you don't come forward with the words, then let it wait until it turns black, no one has to be surprised if the cheeseburger flies back again!

Unfortunately I noticed it too late so I had to take it with me. A burger and sauces for fries and nuggets were missing. The upper part of the BigMac was not occupied. The staff wasn't unfriendly but also not friendly like you'd expect from other stores in the chain.

Friendly, quick, clean. You can't expect more from a McDonald's. I've experienced it differently. Feel free to be like that anywhere.

Welcome to Germany's slowest MC Donald's. Old hamburger that was probably 2 hours old, rolls hard, ketchup dried on... Nobody cares if you talk about it. You stand at the checkout, you want to pay and you only get a questioning and punishing look. "I really have to go to the checkout and collect now" I'd rather eat my nuggets, the customer will come back in 15 minutes. What a chaotic bunch of employees who were certainly role models for the sloths in Zootopia when it came to speed.

We waited almost 2.5 hours for our order and when it finally came, the food was ice cold! We drove to the restaurant ourselves and returned the food! The supervisor remade the order and we got several specials for free! Ice cream and cookies were free! There was also an apology, so everything was good and very good service and reaction!!

It was the cleanest McDonald's I've ever been to. Only the outdoor area and the toilets leave something to be desired. The toilet was broken and the yard was full of napkins and receipts. The food is typical McDonalds.

20 minutes wait for 3 citizens & fries. Food cold and fake citizens forget mayo. Complaining is not possible because you are not understood or do not want to be understood. Never again MC Doof in esw, I'd rather drive to the helicopter

Every now and then I like a good price-performance ratio

Always happy to stay here, the price performance quality is right

Food was cold, fries weren't salted, nuggets didn't taste like they used to. Fries tasted like water. Mayonnaise instead of ketchup and not for the first time. Bits on the nuggets. Give us back a bank note that was smeared with a ballpoint pen.

Completely weird place. Female employees shout at each other in front of guests, half of the food is missing. Some lady behind the counter is throwing a mop around the store and screaming like she's in an insane asylum. The only positive thing about the restaurant visit were the two friendly men who helped me with my incorrect order (a dark-skinned man with short black hair and a slightly taller man with brown, slightly longer hair - his German was a bit broken but was okay). No recommendation.

Our visit yesterday was okay, but the older, dark-haired lady with glasses should be considered because she is not very customer-oriented and friendly. It's really a shame, because the young man named Florian (I asked him his name) was very friendly, always had a smile on his face and ran non-stop to the guests while the rest of the team discussed loudly behind the counter. Unfortunately, with so many "bad" staff, many people probably wouldn't even notice that there are such nice and customer-oriented employees.... Florian, keep it up!!!!

We brought home some food today. Especially for the children Happy Meal with toy figures. It's a shame, glass was included for a certain MC menu. Favorite already sold out. 😜

We forgot something (4 chicken burgers) so the best

This is a true restaurant experience, something you certainly don't experience every day. You wait 1 hour for food that is produced and ready for further processing and 3 employees at the front just can't get it together. The food was then more than cold and to top it off, the order numbers on the display disappeared - they were simply deleted. If you then ask, you will be greeted with the words what you want... well, that's quite an experience... food ice cold and inedible!

I live in Eschwege and occasionally every 2-3 months I feel like going to McDonalds. I then order via Lieferando. So honestly, when the desire kicks in, the service is blocked for my area for DAYS from a certain time. In the long run, this makes you aggressive and does not show sufficient service capacity. If it works, I'll be very happy.

A little more friendliness would be good for the employees. If the citizens were still hot then, I would be happy. Just not like that.

The new ordering system takes some getting used to the first time, but it's a stark new step. To me it looks like staff cuts.

Recommended Good selection Staff friendly

You stand in front of the counter and want to place an order. 2 employees are busy packing. No eye contact was made. When we spoke to us, it was explained that only English was spoken. That was enough for me. Mac will never see me as a customer in Eschwege again.

Just MC Donalds, always an experience without any restrictions. Be it for meetings or with grandchildren, always easy to find

Just got my McFlurry and boy there was less than half of it. My girlfriend got at least twice as much, now I'm sad 😢

The corpulent co-worker should please use less perfume, my mug still smells like it.

The food always sucks, which is why I haven't been to a place like this in years

Burger without lettuce and very little sauce, tasted like cardboard and wasn't even hot, almost cold. Fries were just warm and totally disgusting. Mc Rib had way too much sauce so you could still serve the other burgers. Bif Tasty was only very limited and the taste has changed significantly since its first appearance. I'm really thinking about ever going to McDonald's again. Maybe the bosses themselves should try the great food that their employees make.

I wouldn't recommend! I ordered two Mc Flurry and got the wrong ones twice. In addition, my burger meat was completely burnt and employees there just did mischief (e.g. insulted each other or hit each other with objects) instead of preparing the food.

It's really getting worse. Orders will not be understood in the drive through. App orders are issued incorrectly or billed twice. Something is extremely wrong right now. Also: there were strange things floating around in my cola and the cup with lid was dirty.

My second visit this month, on the first visit Mc Drive 4 cars in front of me, after 32 minutes I had my food. What does this have to do with a fast food restaurant? If you're slow, you should at least be thorough, but that wasn't included either, a burger was missing. On my second visit I was really happy, there was only one car in front of me and he was already placing his order. There was a vehicle further ahead that was still waiting for its order. What can I say? After waiting 8 minutes, I turned around and drove away again, neither the person directly in front of me nor the other person waiting got any further in time. And it wasn't a "peak hour", the parking lot wasn't particularly full. Never again.

Nice service, food tastes delicious

Absolute crap shop! Were there and had to wait 40 minutes at the Mcdrive even though we were the first ones, then we had to wait longer because people kept forgetting to eat while packing up? If you're going to work, then do it properly and with brains! No recommendation

We've been to the drive more often now. The employees can't manage to put the entire order in the bag. Every time a burger is missing, or something else. This is what I spend money on?? The employees don't even apologize. Catastrophe!!!!!

Bad, just bad. Food always cold. Service below all standards. Cleanliness also poor in the toilet

Unfortunately, the hamburger dishes and coffee offerings have become expensive

The slowest drive-in I know. It often takes a good 30 minutes to drive up, order and serve.

Really nice shop, food is tasty, the tray trolleys could be emptied more often. Otherwise, it's fine... BUT today, on March 6th, 2024, at around 8:30 p.m., when I had the urgent desire to empty my bowels, many of my eyes almost popped out in the so-called "shit" when I noticed what kind of coarse sandpaper I had used I had to clean the slot... with every stroke... every careful movement I did with this toilet paper, everything hurt me... Apart from the fact that it was very little... but as a guest you don't feel like a "king" if you have to clean yourself with 40-grit sandpaper... please change that. Otherwise, as I said, quite nice. LG

Just a McDonald’s. Nice, friendly, courteous employees who do the …………! for little money!

I have to say this was the best McDonald’s I’ve ever been to. Employees are friendly and orders are always complete. The drive-in is particularly recommended.

We were there and every time this ice cream machine broke... very, very sad

Very dirty tables.French fries cold.The worst McDonalds we have ever been to.

I had a relaxed meal there with a friend this evening, when I ordered another meal for my husband (at the counter) the money (50€ bill) was snatched out of my hand, then I responded with "old" and then one left The "salesperson" (younger, dark-haired, southern person, unfortunately no name tag) started making such aggressive insults that I was totally shocked at how I was treated, even though I just ordered normally and wasn't snippy or anything... Absolutely failed, will never go there again

Ordered two cheeseburgers, paid for two and only one was in the bag. ☹️

Schlampiger Service, dreckige Tische und Stühle, McDrive Ausgabe katastrophale Wartezeiten für eine Fast Food Bude !!! Ständig wird was vergessen und erst dann bemerkt wenn man zuhause ist. Der Laden hat sich stark ins negative verändert

Also nach mehrmaligen enttäuschenden Erlebnissen muss ich jetzt auch eine Bewertung loswerden. Vor wenigen Monaten hatte mein Mann (zuvor noch nie mit dem Magen Probleme gehabt) nach einem Fischburger wenige Stunden später solche Magenkrämpfe, dass er schon Schweißausbrüche hatte. Rief dann direkt vor Ort an und alles wurde abgestritten, bei Ihnen sei alles frisch. Danke für nichts! Ebenfalls eine Erfahrung, Cola wurde vergessen, rief mehrmals an ging keiner dran, plötzlich ging eine Mitarbeiterin dran und schrie ins Telefon, sie würde das jetzt an die Polizei weiterleiten. Ich war total geschockt und sagte, dass meine Cola vergessen wurde, daraufhin wurde mir dann wenigstens zugehört und erklärt, das öfters Jugendliche zum Spaß anrufen. Entschuldigung aber es gibt auch noch normale Kunden die Anliegen haben.🤦🏽‍♀️ Dann wurde in letzter Zeit so oft was vergessen und beim nochmal losfahren von Wanfried nach Eschwege, um das vergessene abzuholen, ist mir noch fast Wild ins Auto gelaufen, danke! Einfach mal eure Arbeit vernünftig machen, Kunden richtig zuhören und auch Verständnis zeigen, anstatt nur alles abzustreiten. Eben auch wieder, wirklich ein Teelöffel voll Oreokekse in meinem McFlurry, als ich nachfragte, ob sie noch was reinmachen könnte, Eis kostet immerhin 3,89€ bekam ich nur die patzige Antwort, dass das Standard so sei! Ich bin so, so sauer und möchte einfach nie wieder zu diesem Laden fahren, man wird jedesmal enttäuscht und es kommt keinerlei Einsicht! Wir sind endgültig weg als Stammkundschaft! Da fahre ich lieber nach Mühlhausen zu Burger King oder koche mir einfach selbst was!

Der Big Rösti Cranberry ein absoluter Traum. Ambiente und Service wie immer Top.

Der Mitarbeiter hat bei unserer Bestellung zwei 6er Chicken Nuggets vergessen. Die Saucen waren - neben den Burgern und den Pommes - in der Tüte, die Nuggets nicht. 8€ von den 25€ Bestellwert gingen also für zwei Saucen drauf… Dankeschön. Demnächst muss man wohl direkt an der Theke die ganze Bestellung ausräumen und auf vollzählig überprüfen. Oder einfach gar nicht mehr dort essen.

Das schlimmste MC Donalds was ich je erzund gesehen habe . Bilder möchte ich nicht hier veröffentlichen, essen auf dem Boden, in der Küche, die Toiletten kaputt und und und .ne das

Dauert oft sehr lange gerade am drive in und die Pommes sind oft eiskalt

Ist ein Mäckes, wie jeder andere auch. Fällt nicht negativ aus der Reihe.

Geh 3-4 im Jahr dahin. Es fehlt prinzipiell etwas von der Bestellung. Für die Kids super wegen dem Spieltisch.

Viel zu lange warte Zeit Bros fürs bezahlen obwohl keiner an der Kasse steht 🤌🏽

Super Service und lecker essen, sauberes und gepflegtes Restaurant. Gern wieder 👍

Coupons der Kinder konnten erst nach 15 min Wartezeit eingelöst werden. Pommes fehlten bei der Bestellung

Schade, dass es keine Minus Sterne gibt. Unfreundliches Personal, Servicegedanke fehlt völlig, denn das Personal macht keine Fehler sondern der Kunde!!! Einfach nur unterirdisch.

Sauber, freundliches Personal, schnelle Bedienung.

Alles gut dort kann man nicht meckern

Sehr lecker und freundliche Personal.

Essen ist eine Katastrophe, Saukalt und Ungenießbar

Im McDrive manchmal lange Wartezeit! Sonst halt Fastfood🤣🤣

Das erste mal ein graues Haar in den Pommes gehabt und jetzt mehrere Alltagsfliegen in den Pommes (angeblich könnte man die Pommes nicht salzen ohne das fliegen mit rein kommen)

Endlich Mal wieder ein McDonald's wo die Bestellung zügig ging und die Wartezeit kurz war. Der Typ am Drive in hat sehr schnell aber deutlich gutes Deutsch gesprochen. Alles wie bestellt erhalten.