McDonald's Restaurant in Remagen

can't even take an order properly

Waited 15 minutes for drive to order, discovered after departure, order was incomplete (2x fries missing), cheeseburger cold - don't stop here again 😡

Yesterday it was quick, today there were "five" more guests and it took disproportionately longer. Update April 2025 I've been there twice and this time I was very satisfied, so I gave it one more star. I'm giving the service 5 stars now.

Unfortunately, the staff isn't quite as motivated as they should be. The food is typical McDonald's.

Anyone who likes it will love it

The ambience is nicely decorated but depending on the guest, the cleaning is sometimes not done straight away. There's not much you can say about food being fast food.

The food was in there for too long and it just didn't taste like it usually did. It was so heavy in my stomach that I just felt sick

Toilets were very dirty Some of the food was cold and the fries were oversalted Order was not correct only got half a Fanta and Sprite there were a lot of ice cubes All in all one of the worst McDonald's I've ever been to

Very polite service and very quick. Clean toilets.

Been here again today, February 22, 2025. Great service, everything freshly prepared... 5 stars today

Best crispy chicken I've ever eaten. Definitely tastes like more. The staff is also very friendly.

A typical McDonald's. No surprise, clean, you get what you expect. Just as it should be. One thing that stands out positively is the mostly friendly staff. I was told in an interesting way at the "drive in" counter that my order would take a little more time and said: "One MC moment, please" which I thought was great

Absolute rubbish place. Burgers cold, restaurant dirty and the toilet facility looks like a horde has walked through it. Absolutely not recommended

OUTRAGEOUS HOW AN EMPLOYEE TREATED HIS COLLEAGUE It's actually unnecessary to write a review for McDonald's, but I thought what we saw yesterday was so bad that I just had to write it. We were at the drive-in last night and it was busy again, but when we got our order we noticed another employee insulting the nice lady who served us at the drive-in counter. Apparently things didn't happen quickly enough for the man (it was rush hour and there were several cars in front of us, each of which had ordered a lot) and the employee had to do it all alone without support. Normally the other window should then be opened so that the employee doesn't have to do everything alone PLUS take the orders. The fact that the other employee (the only one who did NOTHING while everyone around him was working like crazy) started complaining to the nice employee at the counter because she wasn't working was really the LAST THING! So rude, unprofessional and anti-social. Apparently the guy had something to say, at least he acted like it. But doing something like that in front of customers (they probably noticed it in the store too) and even talking to colleagues like that! That doesn't work at all! And yet the woman remained sweet and kind to us and wished us a nice day. She really deserves a medal for that.

It's always fast and high-quality here! Always clean and tidy. The girls are smiling! Very spacious parking lot! Easy access from both sides.

Fast service but unfortunately the store is totally filthy. Dirtiest McDonald's I've seen in a long time.

Dirty toilets in the morning It felt like -5 degrees in the store.

Employees underground! Rarely have I experienced such unfriendly staff. The main thing is 10 kilos of make-up on your face, 0 cooperative! Bottomless.

One of the worst McD's ever. Sometimes unfriendly, only the one guy at McDrive is always, really always friendly. Something is always missing from the order. If you leave out the cucumbers or bacon, it will still be on the citizen. Fries are cold or overly greasy, smoke at the drive in so that the smell wafts into your car and can never be selected at Lieferando

Order plant based, but get it with meat - ahhh we love it

Depending on the staff, I can't recommend it more. The fries are not drained of fat, but they are super limp and not salted, they can't count to twenty, but they are friendly. Unfortunately, the coffee no longer tastes good (somehow burnt), but it is more expensive than in other branches. Fits well near the train station, same principle - compensate for low performance with a price increase. But the sockets are great, so they work, to end on a positive note...

Food as always delicious but expensive

Food came quickly and looked like it was advertised!! The service was friendly.

Waiting too long for food. And something else is nice!!!

Since the employees took a very long time to process ongoing orders, everything was delayed even more because some of the food was already packed and then 10 minutes later I complained about fries that, as I observed, had already been on the shelf for at least 10 minutes. I then received new fries, but the burgers were still cold. I have never had to wait so long for food that was so inedible this time. Was shocked and disappointed.

Everything as it should be at Meckes.

Another older McDonald's. Where you can get hot fries that are actually salted and burgers that still have some fat added to them when they were fried. None of these new ones where everything is just lukewarm and dry. Absolute recommendation. The staff were also friendly and confident despite the crowds. We liked it!

Food tastes better there than in some other places

It's the same every time. Something is always missing. No matter what you order. And today it happened again. The bad thing is that the employees at McDonald's still talk to you like you're from another planet. That was the last time we were there.

Unfortunately, the employees have become combative. The last time I saw someone in such a bad mood was at Burgerking in Bad Neuenahr two years ago. Did you import the ex-employees from Burgerking? Order entry = 0. Friendliness when taking the order=0 Taste =4

Oh, the cold in the store was almost unbearable without a jacket. 10/16/23

Delivery service absolutely disastrous and arbitrary. Waiting for hours, cold food, incorrect and/or insufficient delivery, overwhelmed and unhelpful staff. It borders on fraud.

Delivery service is no longer possible on time and every day from 11:30 a.m. to the minute. Pre-ordering works because you can't turn off the service straight away. It is no longer switched on during the day because, according to the employee, the boss doesn't care about hiring drivers and paying a decent salary. It's a ridiculous place and I've already had negative experiences with the owner.

Ich habe es seit Jahren immer wieder probiert, aber leider ändert sich nichts an der schlechten Qualität bei dieser Filiale. Es wurde kalt geliefert, wenn man nicht sofort kontrolliert, fehlen bei einer größeren Bestellung (zum Mitnehmen) „viele Sachen“, Gerade heute hatte ich einen Mc Rib OHNE SOSSE. Ich habe bereits an Mc Donald Deutschland geschrieben, das der Franchisepartner in Remagen im Vergleich zu ganz vielen anderen so schlecht abschneidet, das er eigentlich geschlossen werden sollte. Wenn man mal die Preise zu einem Restaurant vergleicht, liegt man dort auch viel höher. Ich werde diese Filiale nicht mehr besuchen und natürlich auch nicht mehr weiterempfehlen. Anbei habe ich ein Foto ohne die Soße des Mc Rib beigefügt. Wenn das bei jedem 10. Burger passiert, verdient man natürlich viel Geld mit dieser Masche

Nice sitting place and close to Remagen train station

More effort please! Eat lukewarm.

The McSmart menu was delicious, but our McFlury wasn't even half full. We would have expected more for €3.99.

I was blown away: I paid €3.99 for half a liter of still water... but the motorway service stations are dirt cheap. As always, the food was mediocre to disgusting. That was my last visit with the clown!

Fast, tables not clean... As usual

Regular McDonald's. Not really comfortable but okay for a quick dinner.

Great drive-in, you can drive in easily even with a two-axle trailer and you will be well looked after by the friendly staff.

Don’t go to mcdrive, you will wait for a hour

Despite the negative reviews, I ate here completely objectively. And what can I say?! The reviews are true! The floor is sticky (even though I was there at 11:30 a.m. when there wasn't a crowd), and the tables are full of garbage everywhere. Well, not the first Mäcces branch that looks like this. So ordered... My Big Tasty Bacon was obviously a build-your-own kit. The components of the burger were simply thrown into the box, so I had to assemble my hamburger first. The fries were McDonald's standard, so cold. I also find it strange that with the table service (which is actually quite good), you don't get any napkins on the tray. So you have to get up and look for them yourself. The only positive thing was the fast WiFi. As a McDonald's customer, I'm generally not squeamish. But this branch is by far the worst place I've ever had to eat my preservative food. A shame for the beloved “Mäcces” group.

The bottom of the burgers was actually cold!!! The fries were lukewarm and then quickly cold. Inedible. The tables were only superficially clean. Overall very sloppy. We'll never go there again.

Everything was dirty and there was food everywhere on the floor, even in the kitchen.

Dirty and no table service. Let's get away.

You order specifically via app and with table service so that my table number is called across half the store so that I should please pick it up instead of having it brought to me. I wonder why such a function exists if you still have to get up in the end! Very poorly implemented and very unfriendly the ladies behind the counter The toilets were dirty and disgusting with no toilet paper I hope that the employees are trained and do their work better

07/31/24 No table service available. Don't eat hot Toilet, tables and dining area covered. Drinks wrong and that for a sum of money for which you can certainly go out to eat at the Italian restaurant in the corner.

Staff friendly, otherwise the worst McDonald's I know.... and I know many.... always cold limp fries, lukewarm burgers and I've also experienced several times that there are no milkshakes, for example. You can be lucky but unfortunately it is the exception.

Cold burgers, salty fries! Remagen is no longer worth it when it comes to food, it is more like a tourist restaurant

For a little snack in between when things need to go really quickly...

We had cappuccino and a hot apple turnover. McDonald quality, tasty and no complaints. The service was super friendly and nice, like in an expensive cafe. I would like to particularly praise this. The location between the main road and the railway may not be ideal, but we felt comfortable.

Last snot club... Every evening the ice cream machine is switched off at a certain time so that the employees can get to the box on time...

The drive was full and we had to wait a good 5 minutes to order. But it was worth it because all 6 of the burgers were fresh and hot

Very cozy in the morning thanks to the ambience, the friendly staff and the pleasant music.

Clean despite a full house, friendly staff despite stressful customers and fast service.

Tables dirty. Ambience narrow and rather functional. There were full trays of rum everywhere. The unpaid numbers were announced loudly... So unfortunately it was more tiring than comfortable. No, there are better ones.

It was by far the cleanest McDonald's I have ever visited, all tables were clean and wiped down very frequently. The staff was friendly and obviously enjoyed their work. If you ever go to MC, please go here! 👌😊

Friendly service. Quiet and clean. Unfortunately, no lights in the parking lot worked.

Eternal waiting times for an order, over 25 minutes for a burger, have nothing to do with a fast food restaurant. Plus unfriendly service staff.

A cucumber has been hanging on the wall for several months...

Unfortunately the food is a disaster. Wildly thrown together burgers that are not available to order. Components are swapped here. Drinks are extremely watered down. Cola tastes like water with a slight cola aroma... It's an impertinence to ask for money for it. Carbon dioxide is also absent. Eternal waiting time. On top of that, it's dirty and to top it off, the smell of vomit in front of the checkout has been going on for months. The best was yet... Sorry I don't speak German... The waitress turns around and leaves... So it's still OK?! Unfortunately there is enormous potential for improvement here...

My regular McDonald’s, which I have been visiting occasionally for many years. The branch has always been fairly clean and has been renovated frequently to stay up to date. I've never had any bad experiences with the staff, they seem to pay attention to who they hire. The quality of the food here is also very high and if something was forgotten, it was always delivered later. I also think it's nice that you can look into the very well-kept kitchen, so you have a good feeling. All in all, one of the nice McDonald’s branches that I will definitely pay another visit to!

Not the best branch by far. It's very dirty and untidy there, the food tastes worse than in other branches and you also have to wait a really long time here. In addition, special glasses were out of stock here today. Lousy shop...

Ordered large fries. Only got half full. Instead of a large Sprite I got half a Coke. Burger completely squished in the packaging. Why are they only doing half their job?

Friendly staff, despite the considerable stress. Otherwise it's a standard McDonald's, there's no need to write much about it, I think.

Your feet are stuck to the floor when ordering, tables and benches could also use soapy water. Forget the toys with the Happy Meals. Delivery person at the table was not the happiest.

In this branch you have to constantly check whether the order is complete. Unfortunately I forgot that yesterday and something was missing again. This happens all the time here. Also, the fries were ice cold. When I ordered a hamburger, a cheeseburger was wrapped in hamburger paper.

This branch is not recommended. The burgers and fries you get at the drive counter are always cold and, given the way they look, smell and taste, they must have been sitting there for a long time. Inside, it smells like old urine right up to the last table, which stinks from the toilet to the dining area. Reminds me of well-known TV reports from another fast food chain. After the first bite I threw everything in the bin and yet my stomach rebelled a little later. Personally, I will never buy anything there again. Friendliness is basically a foreign word there, you literally get the bag thrown into the cart. Underground, and never again for me.

Food was cold, fries way too salty, burgers limp as if they were from yesterday. The McDonalds is slowing down

I had a big black hair in my burger! At 9:30 in the morning, shortly after opening, the tables and floor were still dirty from the lecture... when I went to the checkout with the comment that my colleague should wear a hairnet, I was told very rudely that she would wear one and that it would be difficult to see... I saw my colleague walk past me three times, she didn't have a braid or a hairnet on... the lady at the checkout was more than unfriendly (short dark blonde hair)

Wait, McDonalds, it's actually too expensive and you won't be full for long. 😀 but hmm somehow good.

McDonald's is always worth a visit if you don't feel like cooking 😂😂😂

It makes you look forward to something new and gives you a sense of nothingness. Unfortunately it didn't taste like anything. It's not like they forget things or sauces that often. But that really disappointed me. First of all, we ordered ice cream. The ice cream was made first and the food came after 10 minutes.

The best McDonald's in Bonn is the one on platform 1 at the train station.

The coolest mc drive employee works here, mostly in the evenings :-)

Top. Very quick service. Friendly staff. Above all, very clean.

The tables need to be cleaned more often and faster

It was full but still went quickly.

Had chocolate cake. Already dry on the outside and fingerprint on chocolate icing. Worst McCafe yet.

Did really well. The burgers are now neat, assembled, and above all the staff is now really good for a McDonald's. The stars are of course not in comparison to a first class restaurant, but in comparison to usual fast food restaurants. Where you used to prefer to drive a little further there, you can now actually go into Bad Neuenahr.

🫣no better and no worse than all the McDonald's I know🤣

Niemals jemals never ever wieder. 10 Euro für 4 cheesburger. Das war es. Vorbei. Ende. Ciao.

Kein Frühstück???? Kann ich nicht verstehen das jeder MacDonalds in der Umgebung Frühstück anbietet nur Remagen nicht ! Note 6 schlecht schlechter am schlechtesten Remagen !!!

Super liebes Team !!! Bin sehr gerne im Mc Donalds Remagen.

Bedienung sehr unfreundlich, man wartet hier bis zu 50 min auf sein Essen.... Fragen darf man nicht, man wird sofort angeranzt. Dreckig noch dazu

online Bestellung ist absolute Witz, Bestellung wird bearbeitet, erst wenn du dich an der Kasse gemeldet hast, nicht, wenn du "schon vor ort" angeklickt hast. Obwohl schon online bezahlt ist. Menü wurde herausgegeben ohne Getränk, weil es nicht auf dem Bestellzettel stand, online gezielt ein Getränk angeklickt. Dazu bestellte Curlipommes bestand zur Hälfte aus Pommes. Fazit : bestellt direkt an der Kasse, überprüft sorgfältig eure Bestellung, am besten isst woanders! Guten Appetit

Was ist bei euch in den letzten drei Wochen passiert? Absoluter Absturz in der Bedienung. immer kalte Pommes bekommen. Wenn die mal warm waren, dann waren die nicht gesalzen. Die Burger immer kalt immer fehlerhafte Bestellungen. es fehlte immer was oder das ist falsch geliefert worden. Man muss Ewigkeiten auf sein Essen warten. mit der Bitte um eine Tischreinigung wurde dem nicht nachgekommen. war mal echt ne tolle Filiale aber das ist nicht mehr zumutbar

Restauracja właściwie taka sama jak wszystkie (na tym polega McDonald's), ale obsługa najlepsza ze wszystkich jakie dotąd spotkałam!

Wenn ihr schon 2 Kassen habt dann öffnet auch die 2te Kasse! Bei vielen Kunden ewiges warten! 😡

Ein MC Donald wo alles stimmt! Freundliches Personal und saubere Lokalität inklusive kleinen Spielplatz für Kinder. Kann ich sehr empfehlen!

Es passt... McD ist McD ...und Hunger hatte ich auch... Leider war es echt zu laut und ...okay,es war auch was los... es geht schneller.

Sehr nett alles super Gerne wieder

Schnelle Zubereitung und freundliche Angestellte. Sanitäreinrichtung war sauber.

big tasty bestellt big mac bekommen

يمكنك ايجاد طعام رخيص ولذيذ هنا

Furchtbar, über das Essen muss man nicht reden, ist eh eine maximale Notlösung. Aber wenn ich in ein Schnellrestaurant gehe, erwarte ich schnell essen. In Remagen über 30 Minuten. Es gab sehr viele Reklamationen beim take away Geschäft. Bei mir fehlte auch die Hälfte - ärgerlich. Vor allem wenn man es erst zu Hause bemerkt. Deswegen kontrolliert in Remagen eure Lieferung, hebt die Rechnung auf und reklamiert!

Beim letzten Besuch war der Boden dreckig und klebrig. Bei diesem Besuch war der Boden rutschig. Auf diesem Boden will man nicht ausrutschen. Das Essen hat auch Potential nach oben. In anderen McDonalds-Restaurants ist das Essen deutlich besser. Der Mitarbeiter war freundlich.

Das preis-leistungsverhältnis ist okay und es ist einigermaßen lecker dort.

Schönes MC Donald....Nettes Personal, toll für Kinder wegen der Rutsche vor der Tür.Das Essen ist immer frisch . Die Filiale in Bad Godesberg könnte sich eine dicke Scheibe davon abschneiden. Sehr zu empfehlen!