McDonald's Buxtehude / Bremervörde / Stade in Buxtehude

Tastes good as always I loved coming here when I was a child

In this branch, something is forgotten or packed incorrectly in roughly every second order we place (evaluation horizon 1-1.5 years). General criticism of company policy: As a customer, you become an employee and have to put together your order yourself using touchscreens in the entrance area and pay for it in advance. This savings plan is now also evident in other companies. This is clearly at the expense of the perception of service.

Everything was good and tasted good.

Aside from the fact that the food wasn't right, which I didn't think was so bad, it was pretty disgusting that my Coke cup was smeared with blood. The worst part is that I was already drinking it before I noticed it! That's really disgusting!

Yes recommended......but the Whopper was sold out again 😄

Typical McDonalds there is nothing wrong with it you get what you expect.

Edit: March 2, 2025: Many dishes, e.g. Milkshakes not available - all variants - Why? On a Sunday, you should be fit for work and such a performance is unheard of for McDonald's prices... Are the employees bending the tin roof before work when orders are increasingly being packed incorrectly? There hell no! Quality please, quantity is useless, like your missing delivery drivers for Buxtehude... And that's been the case for 30 years+ >.> Food like everywhere else. Often the order is not packed correctly, whether there is a lot or little customer traffic. Delivery service has not been possible for months. Lots of children and terminal at least 1 defect. Otherwise just like any other MC.

My order was simply missing a big Tasty bacon and that thing costs almost 10 euros Of course, it was only at home that I saw what was missing Great, thanks for nothing

We were at the branch in Buxtehude shortly before midnight on February 14, 2025. There were three women behind the wefts. The employee with very long hair freed her long hair from its braid and shook her head back and forth, while she touched her hair smoothly with her hands and also served and packed the goods! Disgusting!!! The same employee locked the front door at midnight, which is okay, but how can you be so unfriendly to the customers who were still sitting in the restaurant! You should teach the employees what hygiene regulations are and how to deal with customers! We will never eat in this branch again!!!!!

Every time something is missing...

Delivery was quick, only a burger was forgotten that cost me €8, what a disgrace!!

Yes, it's just a McDonald's meal, it was good, it was quick

After years, finally capable staff on the drive. Food was ready quicker than we had to drive around and pay. Then presented with a smile, that's how it should always be. Food itself is standard, ambience is a bit outdated. But perhaps this issue will also be addressed after personnel. Thumbs up

Can be reached quickly thanks to the connection to the B73. The McDonald's is medium sized and busy. You can easily order your own food using the self-service computers. Processing to completion only took a few minutes. A good place if you're hungry quickly, but otherwise I rarely go to restaurants like this.

Well, the touchscreens were so sluggish and insensitive that unwanted calls occurred several times, which was very annoying. On top of that, the manual cash register was closed... And the sanitary facilities also needed to be overhauled. Food here is not cheap.

Everything fits for a fast food restaurant

Hello, My colleagues and I were in your branch today and unfortunately had a very bad experience. The McFlurry I ordered was only half full. When I asked an employee why this was so, all I got was the answer: “That’s so correct.” In addition, the tables in the branch were dirty and the general service was extremely poor. This made our visit very disappointing. I ask you to review these points and ensure that such incidents are avoided in the future. Kind regards, Ahmad

There's nothing to complain about here. Friendly team, moving quickly.

There's always not even warm food left here. 🤮

Well the eater doesn't take place. It is brought cold. Then the nuggets with a coupon for 20 pieces for 7.99 euros. I find it cheeky. The milkshake was too warm, much too liquid. Nothing like before. And the prices. All you can eat is cheaper, tastes better and fills you up. I don't want to offer my children food anymore, not even in between meals. For the prices I'd rather go to Dobermann or Subway etc. But McDonald's. No, not in this life anymore. Do the math folks. It's much cheaper somewhere else, no matter where you eat 😂👌

Unfortunately, we had an extremely disappointing experience during our visit to McDonald's Buxtehude. We wanted to redeem the coupons we won from the Monopoly campaign and were happy to combine some winnings with each other. The lady at the McDrive initially took the orders correctly, but at the first counter we were informed that it was not possible to use the winnings together. Even an employee who was called over couldn't help us and explained that we had to order each item individually - which didn't make any sense to us. When we decided to just have an ice cream, we were refused that too. Why is this so complicated? After all, it is a customer campaign that is supposed to be enjoyable. In the end we left without getting anything. Very disappointing - we were expecting a little more service orientation and flexibility. Hopefully there will be better training here in the future, because that's how you lose loyal customers!

I'm a little disgusted right now... do you pay your employees too little so they have to take a quick bite of the burger before it's sold? Otherwise I can't explain how something like this could happen. FYI: I didn't bite into this burger, it was unwrapped by me. I just lost my appetite.

Sweet chili sauce is missing for what feels like the 100th time Inside, dead reudig tables were never wiped and only half-heartedly Mcdonalds Buxtehude remorseful The 5 star reviews are all out of date

Just because there was a bunch of completely drunk people in front of me who couldn't manage to redeem their coupons, it meant that coupons would no longer be accepted. They were so drunk that they wouldn't have noticed that I was still redeeming coupons, and no one around me talks like I'm built. What's still quite annoying is that there is no longer any nutritional information on the packaging. This is particularly helpful for athletes or people who don't just want to stuff themselves.

Ladies and Gentlemen I would like to complain about an extremely disappointing experience at your Buxtehude branch November 29, 2024. I ordered a burger but it was served cold. When I mentioned this to an employee, he threw the burgers back on the table without a word and just moved on. Such behavior is completely unacceptable to me and is in no way consistent with the service I have come to expect from McDonald's. I request you to review this incident and ensure that such situations do not occur in the future. I would greatly appreciate a brief response and, if possible, compensation for this unpleasant experience. Thank you for your time and understanding. Best regards sahin k,

Unfortunately, what was ordered was not in the bags and unfortunately it was not checked immediately

Unfortunately it's the only McDonald's far and wide, I've been there again after months, half of the order was missing again and if you want to complain, it's very difficult to communicate. The employees just seem stupid. No wonder if half of it is missing.

This is the worst service you get at the MC Drive counter there, they ruined my food 5 times in a row! Last week the Cesar salad dressing was so bad on the tongue that I threw the whole salad away and had to spit the salad out. Today they forgot to put the chocolate sauce in the MC flurry for the 4th time. Of course I should come over at 11 p.m. after my late shift because something is forgotten with every order! Of course that's what people want after the late shift. A year ago I had plastic foil on my cheeseburger that appeared to be slabs of cheese. Bad German at the counter. I'm tired of it, I'm going to avoid buying anything from you.

I clarify everything online in advance using the app. There are often communication problems on site. But once those are eliminated, the food is always the same. As delicious as the last 20 years🫶🏼

Interesting, this mcs, good food, pleasant atmosphere and can only be recommended as a reinforcement

Hamburger doesn't deserve this name.....1 small slice of cucumber, small blob of ketchup and barely visible mustard

Not only were the 6 nuggets missing from the order, but the 20 nuggets only had 18 pieces in it impudence

Went to MCD again after a long time and were pleased with the service they provided. We were able to order and pay at the counter. The food was brought to the table.

The burger menu was not tasty and the fries were dry. Too much ice in the cola :(

Classic McD. My child was given the wrong toy with his HappyMeal. (Probably because what I wanted wasn't there anymore, but without consultation - it wasn't so cool for my child) Otherwise quite okay.

: I was recently in a McDonald's branch in Buxtehude and I have to say that I was very disappointed. The food was just bad and everything was entered incorrectly. The employees didn't speak German, which made communication extremely difficult. When I pointed out the wrong order, I was ignored and told that that's what I ordered, even though that wasn't true. There was no accommodation whatsoever and I received no money back. In addition, everything was cold and simply inedible. Unfortunately, I cannot recommend this branch and will never go there again in the future

The orders are now understood......

Rating fast food chains is largely unfair. If you want, you can find something to complain about in every corner. But anyone who eats in these restaurants knows what they are getting into. So if you want something great, I recommend a restaurant on the Alster. If you want it quickly, go to Mc. Donald's.

Very clean shop, great service, food is brought to the table. Was also delicious. Only the milkshakes are extremely sweet... They are better than the competition. But the food was great and as I said, I've rarely seen a chain store where you didn't have to look for a clean table to order and where you could just sit down anywhere. The employees behind the counter worked hand in hand. Everything was great!!!

I just ordered coffee with an extra shot of espresso but it tastes like water and I told the checkout, who said it's like that and can't do anything, great

We bought 2 happy meals for our children, my daughter ordered a chocolate milkshake and when we got home it turned out that it was an ice cream parlor...

The tables were very dirty, the burgers were cold. When we complained, the employee was annoyed. Never again...we're still feeling sick after 4 hours.

Almost everyone knows the burgers, the shop is clean and modern.

Mice were running around in his garden. It could have come from the kitchen

Food tastes like Mac Donald's, but unfortunately the tables and benches are always very dirty.

Absolutely bad… Unfortunately it's the only McDonald's far and wide and therefore an alternative. Always dirty, sometimes not a clean table, not to mention the floor or the toilets. The food is getting worse and worse, but that's a general McDonald's problem. The worst thing is that something is always missing from your order, especially when you order take-away or from McDrive. The toy was recently missing from the Happy Meals. Was a less pleasant surprise at home...

Well located, great parking space. With fast charging station. Clean and pleasant inside.

The employees at Mc Drive never understand the online order code. Terrible and just plain annoying. McDonald's atmosphere. Often dirty or not tidy. Food is usually only lukewarm

The old ordering machine only reacts to firm pressure. The tables are very greasy and smeared. Once again there are no lattice potatoes in stock, the burgers we ordered are only slightly warm, wobbly and look dismal. Fries cold. They probably don't feel like working. Won't be there again so quickly!!! .... and so far I've been able to resist doing that!!!

Food was ready quickly and warm.

If you want to eat something quickly you can go to the drive in and if you have time you can place your order at the machine. You will be given a number and then you will be called and I will check my order because it has already happened to me that something was missing

I've been here many times and it's always been good, but unfortunately not today. The tomato and cheese were forgotten in my Royal TS. I couldn't exchange it either because my menu was to take away and I only noticed it when I got home.

Everything okay as usual at MCD... I'll stop by again if I want a quick burger...

Food is great, unfortunately the zebra crossing should urgently have signs because the cars are always parked there and it almost got run over today

The excellent shop here in Buxtehude on the run-down B73 visibly improves the surrounding area in a positive sense👍👍 the staff (Felix Witt) greeted us straight away with a smile which sweetened our day. The food was complete. Especially the ice cream machine worked and we were able to enjoy our Oreo ice cream!

What do you expect from McDonald's? Get in, eat something quickly and get out. Here the food was even brought to the table and the burgers were hot, something I had never experienced before. Recommended!

When I complained about my cold burger, the shift manager pointed out to me in an extremely rude manner whether I hadn't noticed that the burger was cold when I took the first bite! She rolled her eyes and shook her head, insinuating that I wanted to "grab" another burger for free. I told her in a friendly way that I would be happy to pay for a hot Burge, but not for a cold one. The lady raised her eyes and shook her head again... I'm really not demanding, especially not at MC Doof in Buxtehude. But today was actually incredible. My friend's burger and fries were cold and hard. The tables were sticky and the toilets were disgustingly dirty. The terrace outside was covered up, coffee and sticky drink residue on the tables. I have never seen such a disaster at McDonald's as here in Buxtehude. Incomprehensible. It's best to give it a wide berth. NEVER AGAIN MC DONALDS IN BUXTEHUDE.

It's not possible to be very rude to workers And don't understand a word of German

McDonald's is just McDonald's. The food is standardized and average. If you go there, you know that in advance. The branch is also average. At the time of my visit, fast service, no wiped tables, working technology.

Service nice. Food was ready quickly and good 👍🙂

So you have to give this branch one thing. The food is really warm. Not like most, just lukewarm. However, always check the bag when using McDrive. Unfortunately, they forgot to pack burgers for us twice, which we only noticed when we were driving. Unfortunately, some employees are also very unmotivated and therefore not so friendly.

I only ordered extra cheese and fish and got twice the sauce. I will never forget this picture... The intern was probably at work again. Let's see if the next update is better! Update: The citizen now looks somewhat okay again.

Small and nice with charging station

Sharif is simply an exceptional manager. Rarely seen such a well organized McDonalds.

Nice shop, easily accessible on the B73. I have nothing to complain about except that there were no more shakes at 5 p.m.! Therefore 1 star deducted! In these sunny temperatures, I think you should have them on hand.

If you come by shortly before the end you sometimes get extra nuggets ;)

Unfortunately, food is always cold. The burgers look like they've been stepped on again and a Mc Flurry is generally more liquid than a milkshake.

Unfortunately, even if you ask kindly, you won't receive paper straws. Unfortunately, you are also lied to (they have been abolished by Mc Donalds). We received these in another restaurant without any problems.

Mc, you know one, you know them all...

Food would be served cold. This is not least due to the fact that the food sat at the counter for about 3 minutes before it was brought to us. UPDATE: I dared to use the Drive Inn. Yes, I know I should have checked my order, but honestly why? But when I got home and noticed that the Mac Rip was missing. I was a little pissed off then. But when my friend said that a piece of meat was missing from her Big Mac, I was at a loss for words. So another star less.

Easily the slowest McDonald’s in Germany. Employees overwhelmed. Orders incorrect. Shop dirty.

Drive in was quick and the food was definitely OK.

MC DONALDS, but the restaurant was super dirty. It definitely shouldn't look like that and I don't know that from McDonald's

We had registered here for a children's birthday party. We were given the children's table, which was reserved for us with handwritten notes. That's it. No gift, no congratulations - just the information that we can order at the machines or at the counter. I am of the opinion that there is another way.

I was disappointed that there weren't any different coffee options that day, and the plain coffee didn't taste particularly good. Otherwise everything was ok as always.

Quite good. Quality as expected, unfortunately the apple pieces were missing from the children's menu, which was noticed too late. Good toilet, staff very friendly and accommodating

The service quality of this branch has deteriorated significantly. The week before last I ordered two burgers at the Drive Inn and one of them was wrong. Ordered Sprite, got Coke. Ordered mayo and ketchup with the menu at the Drive Inn this week, but later there was neither in the bag.

Rude staff who blatantly lie to your face! Asked for a straw. The employee at the counter told me that they no longer had straws for environmental reasons. When I objected that I had gotten straws made of recyclable material in other branches, she reached under the counter and without a word slammed two straws onto the counter for me!!!! It's a shame that you can't give a negative rating!!!

No, definitely not recommended Only if children really want to...

Nothing vegan anymore (apart from fries with ketchup). You can't even eat ice cream there now and then.

The food was brought to the table very quickly but as we were leaving the building we saw rats running across the parking lot. 🤮 Terrible!!! We won't come again.

Sorry, but not much to see of a family testamentary anymore. The projector has been switched off since Corona, the TV for the children has been unscrewed and the playhouse has been dismantled. The only thing missing is the playground outside😉We are now going to other locations where you have the feeling that children are welcome. In addition, something is missing from our order every time. You always get it when you ask about it, but that's annoying.

Apparently new team with new boss. McDonald's suddenly shines in a completely different way than usual. Very accommodating and friendly service, as if everything had been renewed. Even the toilets are accessible and clean again. Top!

Eat warm 😡 McDonald's in Rade is a thousand times better

Me and my friend were there yesterday on February 2nd, 2024 and were completely disappointed. We had 1 mc smart menu, 1 Royale ts with extra bacon and no cucumber and 1 wrap. The two cheeseburgers were plain (that means only meat and cheese) but they were completely normal cheeseburgers then I went to the front and asked nicely for 2 new cheeseburgers then showed the receipt and emphasized the PLAIN again. 3 minutes later I got new ones and they came with everything on them. We then complained and were insulted stupidly that we shouldn't act like that and they should just eat. Then me and my friend left and we will never enter this McDonald's again. It's a shame.

Employees are unfriendly. After I got my food and finished eating it, I had a strange feeling in my stomach. The next morning I woke up and probably threw up because of this food. Never again McDonald's Buxtehude.

Easy to order. Comfortable place to eat.

Became extremely expensive Cleanliness is probably a foreign word there

It's cold in the branch and the food isn't always warm

Burger lukewarm and hardly any sauce on it..totally dry..cheese cold and not melting..then the floor in the toilets is first mopped and then the guest room is mopped with the same mop without dipping into the water again..how unhygienic

Ab und zu braucht man wohl einfach so nen Burger... Aber fast 8 Euro für nen RöstiBurger ist schon viel Geld...

Auf der Damentoilette läuft beim Hände waschen das Waschbecken über. Einen sauberen Tisch zu finden war auch nicht so einfach. Was früher Mal war das man bei MC Donalds vom Boden essen konnte darf man heute wohl nicht mehr erwarten.

Fastfood halt, komme vielleicht in 5 Jahren wieder.

Essen wird leicht angewärmt serviert. Für die kleinen Kinder wird drinnen nichts angeboten. krappeln lassen nicht möglich! Fussboden schmutzig, der Gesamteindruck ist [ runter gekommener Laden] .

Der MC Rösti war trocken und die Cranberrys nicht zu entdecken und im Restaurant war es doch sehr frisch.

Mc Donalds halt. Personal sehr gestresst, trotzdem freundlich. Auch untereinander, was man vorne so mitbekommt. Ich vermisse die alten kunterbunten Filialen

Der Megges ist mal so mal so. Manchmal mega nice und manchmal mega trash.

It was a bit cold inside but the staff was fast and wery kind.

Ein Mitarbeiter kannte sich an der Kasse wohl nicht aus. Auf Nachfrage von meiner Frau, ob man den Mitarbeiter nicht unterstützten könnte, da sich schon eine Schlange gebildet hat ,hat dieser meine Frau dermaßen angemacht das ich Einschreiten musste. Unmöglich. Nicht nur das zur Mittagszeit kein kompetenter Mitarbeiter an der Kasse steht, sondern auch noch dumm angemacht wird

Was soll man dazu schreiben ...ist halt ein MC Donalds....😅