McDonald's in Michelstadt

The food should be a bit hotter, and for the price you can eat better elsewhere.

One of the best and nicest McD branches I know within a radius of 💯 km!

Disaster! There's never a visit where something isn't forgotten. It can happen once in a while, but not every time.

Friendly and helpful staff, especially if you're unfamiliar with the ordering machines.

The employee Andrea Orghidan insulted me.

It's a real shame; the food used to be better, and while they did adjust the amount of filling in the wrap after we asked, it was then lukewarm/cold instead of hot. Furthermore, a very polite Asian-looking woman seemed to be constantly milling around. She cleared tables, swept, wiped down tables, emptied the tray carts, took out the trash, and even carried the food from the drive-thru outside when called. In comparison, the workload of the other staff seemed rather minimal.

No vegetarian/vegan burger options. Only wraps, so that was very dissatisfying

Good snack, but the staff refuses to serve anything 10 minutes before closing time.

Self-service checkouts are poorly functioning and take a long time to deliver your order.

It's just McDonald's, I only go there occasionally, like 2-3 times a year, so the staff is friendly.

Definitely check that everything is in the bag! Four burgers were missing today; we only noticed when we got home. Very annoying!

This has nothing to do with a cheeseburger anymore.

We ordered cheeseburgers and half of them looked like garbage, look at that… Never again (we'll be back the day after tomorrow).

Unfortunately, it's no longer possible to pay for orders placed through the app with cash. I don't think that's OK. I've uninstalled the app!

Unfortunately, I'm very disappointed; the burger patties are almost always cold, and the toppings aren't applied properly. Other McDonald's locations do it better; here, the food is usually cold.

The store was clean, and the food was really hot, even the fries. Friendly staff

I haven't been to McDonald's in a really long time, and I'm totally disappointed 😞. The burgers have shrunk to a child's size, with barely any toppings, and they're way too expensive. You leave hungrier than when you came in.

Friendly service, everything very clean and well-maintained, charging station for electric cars, clean restrooms, professionally managed franchise.

On October 14, 2025, I received a burger with hair at the Stadtring 269 branch in Michelstadt. When I complained, I wasn't refunded because there was supposedly a "negative balance on the cash register." The employee was unfriendly and abusive and wasn't wearing a name tag. Very disappointing – unprofessional service and no respect for customers. I gave it one star just because I wanted to post it. NEVER AGAIN!!!

In addition to the usual quality, I must emphasize the friendly and helpful staff. This deserves an extra ⭐⭐⭐.

Fast food, what else? For a quick snack

There are twice as many staff as guests. You can hear animated chatter coming from the kitchen area... *wait 10 minutes for your food, even though NOBODY was there before me* !!! And when you get to the car, you realize that the items you've already paid for are missing!!! I only gave the stars so I could post! *Never again*!

Tip top with indoor and outdoor play options

Very varied, but very long wait times. They mix up their order or forget it altogether.

I feel like I'm in a waiting area. One server is always very friendly, but she's the only one. You often feel rushed, and most of them are very unfriendly. You should always double-check your order at the drive-thru.

Service 2 stars, because I can't enjoy my Coke without a straw because the ice from the drink gets in the way :-(. Not a good idea to get rid of straws.

Fries aren't salted, and the staff ignores you when you ask a question but still stares at you. Simply disrespectful. Never again in this dump.

This is one of the worst McDonalds I've ever been. They regularly mix up orders. Almost every time there is something wrong. If I would have allergies, I would probably be dead. Today I ordered a burger without cheese sauce & pickles. Just look at the picture.

Very clean. Food was good as always.

Insects everywhere, just disgusting to eat. To all future visitors: Bring insect spray!!!!!

I wanted to give him a tip and he gave it back to me, that's very unsatisfactory, if that were a grade it would be a 6- the one in Stockstadt is much better, trust my brother, the chicken nuggets are good, gives 5 stars

Unfortunately, the employees are unable to close the door to the outdoor area/children's play area. Every time they delivered food to the waiting cars, the door was left open. I tried to speak to an employee directly about it, but she couldn't understand me. The speakers outside are loud, tinny, and shrill.

The ordering machine is extremely slow. The menu shows a picture of a drink that isn't included in the price. The filet o'fish was lukewarm, with half a slice of cheese that wasn't even melted. The chili double burger in the picture differs significantly from what's served there. It's not recognizable. Soggy, mushy, lukewarm. Fries were light, half-cooked, disgusting. Curlies were okay. The colleagues should take a course in the USA; the place would have closed down by now with that quality standard. Unfortunately, you can't give negative stars.

I ordered an iced chocolate coffee three times because the woman didn't understand me. I got a vanilla shake....

MC smart too expensive makes cheaper makes 6€ kaka load again

Tuesday 10.10pm Mac Drive takes more than 20 minutes

Curly fries were ice cold. Asked for hot curly fries replied they are not cold! Mcflurry has very less chocolate!

I've given up McDonald's. (At least in the Rhine-Main area.) Not so in Michelstadt. My first glance always goes over the tables, benches, and floor. Unfortunately, it's necessary today. Everything is very clean. Order as usual, not very busy, very fast, and everything is of very good quality. Wraps, burgers, even the fries. It's not rocket science, not many people can do it anymore. I don't judge friendliness. I didn't speak to any employees. Not even to pay. Conclusion: I'll definitely come back when I'm in the area.

Almost always here, if you're in a hurry, this isn't the right place.

Food was bad. I dont think the kitchen staff is good. However the lady on the counter , i think her name was Camellia she was really kind and sweet and good hospitality by her.

Everything was great, would definitely go back

It was on a carnival Sunday. The hut was full. There were enough staff and they had everything under control. Our order went smoothly and quickly. The ladies did a great job that day. There is a games room on site and small screens at the table for the kids.

Either the food is cold, or you have to check when you're at the car counter to make sure everything you ordered and paid for is in the bag. I ordered two cheeseburgers, fries and nuggets 30 minutes ago. But there was only 1 burger in it even though I paid for 2. Those responsible should ensure that the staff can speak German, read and count.

Very cheeky and gave me cold food even though I had even said in detail that they shouldn't make it cold, that's the 4th time now

Personal is extremely unfriendly. It's not how I know McDonald's everywhere in the world.

Everything would be fine if the sandwich was warmer and there was less ice in the cola. The fries are perfect.

Very disappointed, the employee was very cheeky and told me that I would scream and Dan looked at me very strangely the whole time. She never went back there. She almost wanted to physically threaten me. The saleswoman was wearing a yellow vest that day

Ordered 20 pieces of Chicken McNuggets as a menu, she didn't want it without a drink but an extra portion of fries. She told her the colleague offered it to me as if I said without a drink. So I had to take the drink and an extra fries. The sauces weren't what I ordered in the bag. The fries were soggy and cold. The person who ordered and served them was very unfriendly. This location is not recommended

So the cheeseburger and the milkshake today were really great 😍 Just like the nice waitress with glasses and piercings who handed me and a friend the food at the drive-in counter 👍

Very disappointing visit to McDonald's in Michelstadt! It's not a problem that there are language barriers - you can always communicate differently. But if your employees don't know what can and can't be ordered and then become rude or even insulting, that's an absolute no-go! This kind of behavior towards paying customers is unacceptable. I hope that the management intervenes urgently and at least ensures respect in dealing with guests.

Staff is top. But the toilets are super tight.

The service was really super friendly

Clean, easy, child-friendly, it is one of the pleasant locations in Michelstadt. Go there often at different times. Staff always helpful and nice.

Unfriendly employees had to wait 40 minutes for the food, asked questions and were rudely rejected.

The MC Donals in Michelstadt is really the best I've ever been to.

There is still a lot of room for improvement

I wanted a ToGo cup for the car, unfortunately no one here really speaks German, I now have a 2 euro plastic cup with a paper lid, if I want a plastic one I have to drive a lap to the drive in, absurd.

I waited 20 minutes for my order. He never appeared on the board; the women shouted my order number in German. I asked for a straw, the saleswoman rudely refused and said it wasn’t allowed 😅🤦

Drive Inn order negative because I repeated the order 3 times (the woman still didn't understand me) and I was annoyed and took something because I was hungry. I wasn't satisfied.

The seats and tables were very dirty (grease and crumbs) and the fries were cold. Too bad!!!

In Michelstadt everything works as it should. Staff very friendly, courteous, always cleaning. Pretty and friendly employees. What more could you want as a guest? Keep it up, you're great.

Very nice, well-kept restaurant with super friendly service staff. Fast service. There is only a deduction for the women's toilets: they are much too narrow. If you have claustrophobia, avoid it; a BMI over 25 is also critical. Maybe you can get into the cabin, but to get out again you may have to contact the local FFW. Addendum to your answer: If you read the review and didn't put standard text underneath it, you would be able to see for yourself what the points are being deducted for. There is a further point deduction if your interest in the reviews is only predetermined, otherwise such a response could not come about.

After receiving my order incomplete numerous times now, I'm tired of eating there in the near future. The problem has been known for several years and no effort has been made to change anything.

Best McDonald’s ever, three stars because I don’t indulge

The McDonalds in Michelstadt is very clean so far and the service is good. There are not too long waiting times when ordering. Overall it's a nice fast food restaurant. What's not good, as elsewhere, is that the prices are too high for a fast food restaurant. But that's the general situation at the moment.

If the man at the counter doesn't speak German or doesn't even know the name of what he's selling, he has no business!

It's nice that there is still a cash register where you can order in person.

Unfortunately, there is ALWAYS something missing. The order is never complete, which is extremely annoying.

I haven't been there for a long time, but I really wanted to try the M. I think it's really good and finally a real competitor to the Whopper.

Today was the highlight, mcdrive: when ordering, I waited forever until someone spoke to me, everything was clear at the first counter, the young man was busy with his cell phone and I interrupted him because I wanted to pay for our order. At the second window it wasn't really any better, our drinks were handed to me without a hello, without a friendly smile, just take it and eat it. It's getting worse and worse, either something is missing in the bag, the food is cold, maybe I have to send the vet over there, or you won't be seen as a paying customer. Just as a suggestion, if there are no more customers coming: you can close the shop.

durchweg sehr guter Service schon seit Jahren, gepflegtes Restaurant innen wie aussen, kleine Fehlerchen gibt's ueberall, gutes Management! wirklich nette und professionelle Langzeitmitarbeiter.

New team is better than before.

We felt like having an iced coffee and then spontaneously got one there because we wanted to try it anyway. The service did its job, but wasn't quite as friendly. The iced coffee is definitely way overpriced at over 4 euros and unfortunately there are a lot of ice cubes in it, so you pulled on the straw a few times and the drink was empty.

The wrong food was given out several times at the “drive in” and then the burgers were poorly topped..

Everything was clean and so far everyone was friendly. Eating doesn't take long either.

We got food 7 times and 7 times (i.e. every time) at least 1 thing was forgotten That's not normal

I've held back from writing a review for a long time.. but if something is forgotten a total of 7 times after getting food from the mcdrive, then that's enough... I always pay for the entire meal and there's always at least 1 item missing from the order.. Please Just look carefully at the PC that shows you everything!!!! It really makes you angry so slowly!

I received the wrong food and didn't receive any parts at all. Still paid a lot of money for mushy burgers.

Michelstadt. Bad service and breakfast was completely black 🥲

Haven't had anything negative so far. Restaurant is clean, staff always friendly. Top!

Normal McDonald's as usual. The food also tasted as usual and did not disappoint us.

A McDonald's like any other, I'm quite happy. Gladly again

The restaurant is fine, you just need to check the tables to see if they are clean When it comes to burgers, it's best to put ketchup on the burger and not in the packaging Screaming children running through the store could probably be trained properly, if at all. Food is still okay.

Mcdrive, fries burgers are forgotten. Change is wrong.

Not suitable for wheelchair users. Eat cold, even the “hot” apple turnover

A small fast food chain burger restaurant. The service is friendly, helpful. Good for a little break.

Blazing heat in the restaurant, air conditioning apparently not working. We wait 25 minutes for a tasty Happy Meal. My daughter is drenched in sweat and whining because of her thirst. After 20 minutes I ask if we could at least get the drink now, because it's cheap and hot. Instead of at least handing the child the drink, the Eastern European employee (older, short, blonde hair, painted eyebrows, seems to have something to say) insults me directly, asks me if I have no eyes in my head and what I want, when I go to the Mc on Saturdays. Regarding the problem with the air conditioning, she says (original sound) “What do you actually want from me? The technology is informed”. Is this what customer service looks like??? Yes, it's unfortunate that the climate isn't working, but if you've been making people wait so long in the heat you should at least hand out the drinks sooner. This isn't the last, it's the VERY LAST shop there. You simply notice that the lack of competition leads to a high degree of arrogance. In the future we will drive 5km more and go to Gr-Umstadt.

Clean and cozy. Easily accessible. But it's very hot inside. Air conditioners do not work or there are none.

The Big Mac is a little too dry. I ate it right there in the parking lot. The meat portion is becoming less and less.

It’s a very good restaurant love it their food is sooooo yummy

At first I wanted to give 5 but today there were only 5 of my 6 nuggets. Still a fresh branch

At first it was said that there were no more ice cubes. Then they were brought to my table. 😍

Incompetent people confused work with holidays. I do not recommend!

At MC Drive you will receive quick and friendly service. Sometimes the MC Chicken lettuce is old and brown. It just depends on how long they've been there.

Very clean, nice and simply great McDonald's

The food is as usual, but today I noticed something. We were sitting outside with our 2 small children and while our children were playing and eating, I kept telling the waitress to close the door from the terrace to the street because children might escape She also responded to my request, but only once and then I had to keep getting up and closing it In one unobserved moment it happened I saw my little child running to the door and me right after her but I didn't catch her. She ran all the way to the street and when I finally grabbed her she had almost run into the fast street That was a shocking moment and all because of an employee who simply didn't respond to our caution. There is a terrace with children playing there and 25 meters away there is a highway. I think you have to be aware of how dangerous it is to leave an open terrace door open There are children running around and playing So please, McDonald's Michelstadt tell your employees to always close the door behind them so that children don't get run over there

Orders are often incomplete and then they are ALWAYS sent from the McDrive to the parking lot (not a value area), even if there is not a single other customer there. You are sent to the parking lot so that the gentlemen can dawdle, because customers are not allowed to wait long in the waiting areas and for Mcs it looks like the customers are finished... What's also really annoying is that in the store, when the order is ready to be picked up, you want to pick it up, you get run over and say it's not ready and they call!!! Somehow they make their own rules...and these are no exceptions.

Everything was ok in the MC Drive, it went quickly, I'm satisfied 👍

Worst mcdonals double bigmac burger but only got 1 bigmac

Almost everything was fine today. Although there was a lot going on, the processing went quite quickly, but was barely lukewarm. If it was dirty somewhere it was cleaned immediately. That was really a plus point. It's just a shame that you first have to explain to the shift manager what the complaint was about. ‐--------------- One star for the chicken wrap and one for the salad, but two MC ribs without cucumber and almost no sauce is not possible. Unfortunately, I only noticed it when I got home and didn't feel like going there again. Good thing I still had cucumbers and BBQ sauce at home. Unfortunately confirms again that you have to check everything in the parking lot. A pity