McDonald's in Merseburg - Telefonnummer, Reservierungen, Bewertungen

Staff overwhelmed as always and unfortunately we were lucky again that our order was deleted by the staff. Faulty burgers 🍔 instead of 2 meat patties there was only one on it but twice as many bun layers. When asked, the answer was "That's right". Only after being asked to speak to the shift manager did they admit that there was an error. It's a real shame to always have to go that far. Unfortunately, the toilets and tables were also very unclean.

Absolutely unfriendly, unable to properly prepare and issue orders. Basically something is missing, you are almost forced to check immediately whether everything is there. When you complain, people assume you received it and ate it within a minute or whatever. So with all my love, I can't manage to eat a Big Tasty in such a short time. Just ridiculous.

Super friendly and always available staff. Especially the regular and full-time staff. Service is always quick even when it's full and warm.

Delivery within Merseburg, not possible even with Lieferndo (several times)! Neither app nor web.

A shambles!!! You are not understood, the preparation takes a long time, it was terribly dirty on and under the tables! No wipes in the toilet. The display board for the orders was broken and I waited forever for my ice cream (of course it was already liquid). No system at all! This store is a complete disaster. Shame on you!

Food was fresh and tasty. But that doesn't have much to do with fast anymore. 15 minutes for two burgers with one person in front of us? Hmmm. That's what it was good for. But not for people in a hurry. And this ordering at the vending machine.... only makes everything worse. But in every branch and everywhere. Not a big innovation!!!

Half of the order is missing every time. Wait 20 minutes for 20 nuggets and one mc chicken. There was only one person with a similar order in front of me...

You wait forever for your food...we've been sitting for an hour, tables and chairs are stuck together, employees are completely demotivated, there's only rubbish rum in the outside area. When we finally had our food, of course half of it was missing, we said so, the employee brought something back, half of it was wrong, of course...you really don't need to go there

FOOD...MC Donalds. SERVICE...if you're lucky the motivated people are there. But only if you're lucky... AMBIENCE... Furnishings are fine, McDonald's just... BUT... the cleanliness: tables full of leftover food. It sticks to the tables and seats. And the floor, a dog would be fed... We're talking about gastronomy here! What about hygiene!?

Great, but had to wait a long time Everything was very dirty, the bench was very damaged, unclean, dust, endless fries on the floor

Good McDonalds, friendly employees, something is rarely forgotten when ordering, it's not like that everywhere

Ordered and paid for via the app, picked up everything at the Drive In and enjoyed the new “M”. Nice staff.

McDonald's. Burger prepared with little love.

What happened to the Filet o Fish... 5€ for not even a midnight snack, that's the last joke, you eat your fingers because you're tired

Food well prepared for far too long when there wasn't much going on

Was the only customer with my children and as so often the most expensive citizen was missing again, that's really the system, take your time and check everything at the drive in no matter how busy it is

Good location and decent clientele

Ordered Big Mac Bacon Hamburger Royal and got way too much mustard on the cheeseburger fries without salt

McDonald's Merseburg This fast food restaurant was very clean when we visited. Rarely experienced comparable service in this chain. Here we experienced unforgettable magic. And we had a very nice stopover. A big thank you to all employees! Hopefully the spark will also spread to the staff of other branches 😀

Super friendly staff and the food tasted good. Seating however very sticky and dirty

Great, we go there to eat, it’s very tasty, there are no downsides.

Sunday evening we waited almost 30 minutes for the Mcdrive

Absolute disaster. We've now been waiting for over 40 minutes for a McMenu and a 20 piece of chicken nuggets. This no longer has anything to do with fast food. Staff is helplessly overwhelmed. Absolutely not recommended at peak times. You'd rather go to the nearest McDonald's in Weißenfels or Halle and still get your food quicker.

Ate on site in the outdoor area, fast service, tasty food, everything OK.

Nice staff and the food tastes very good 👍

Food was freshly prepared, can't complain 😁

Quite normal McDonald's fast service friendly people

For a MC Donalds restaurant, this restaurant is one of the better ones, the service is above average... whether for an ice cream or an MC menu you wait an average of 10-15 minutes for your food and it is of the usual quality... more You can't give like 4 stars because the system as such is only designed for mass and therefore can't do justice to everyone, but I hope that they continue to be above average and maybe even do a little bit differently... Best regards RiGo

Unfortunately it was very dirty. Toilets and the entire inside area.

Catastrophe!!! There's not much going on in the restaurant. We are here at 12 noon and I almost vomited from the disgust of the dirty toilets!!!! This is a disgrace!!!

Today it was really really disgusting. Not a single seat was clean, there were crumbs everywhere on tables and benches/chairs, some of them were totally sticky and there was food leftovers everywhere on the floor. Then I decided to eat standing up. Milkshake was spontaneously chosen and my burger, which I had specially ordered without onions and cucumbers, unfortunately contained cucumbers and onions. The fries were hot and tasty, but then I noticed some strange, shiny crumbs on the fries and then I didn't feel like eating them anymore. Today really wasn't great.

The tables outside are dirty and unclean (full ashtrays, garbage...). Staff pass by empty-handed several times, but no cleaning is done. Also inside, dirty and sticky benches, leftover food on and under the tables. You always wait far too long for your food, and then it arrives at the table lukewarm or cold. The toilets were also completely filthy. Doesn't work at all...

Super nice service, food is always good Extras are always taken into account.

McDonald's in Merseburg is always an experience, teenagers who meet there or teenagers who try to attract attention with cars that are too loud, next to the families who try to get their children to eat. Otherwise, stable McDonald's, always see all stars in the fast food context. Service tries to keep an overview in the chaos, but respect for that.

Unfortunately always very full. Food swapped. You should just display the numbers correctly as to who can pick up and not just by pressing and then calling out indistinctly.

I had the misfortune of wanting to sit at a broken table outside. (was not obvious) I had put my bag on the tabletop and at exactly the same moment it came to me Table top slammed on its foot! Although supposedly the tables are checked in the morning. That doesn't work at all!!! Now I have had a blue foot and pain for days. It also looked like the table top had been hot glued!

Unfortunately, MC Donalds in Merseburg has slacked off quite a bit. Things are no longer the same as they were a few years ago. In terms of price, it is becoming more and more expensive and the quality has to suffer. Cleanliness is becoming increasingly limited. It's a shame actually. But exactly for these reasons there are no more than 3 stars.

I had to wait 20 minutes and that was rude!!!!!

The food was delicious, the furnishings were renewed.🙂👍

So I can only say that if you have special requests, such as wanting the burger without cucumber slices and without ketchup, you should get that too. This has now happened for the 7th time. They charge a lot of money for the food, but prepare it very unprofessionally and don't even read the special requests. Apparently no one in this restaurant understands German anymore... just terrible.

Worst McDonald’s I’ve ever seen. Staff and manager do no speak in English, and it’s impossible to order verbally, the quality of preparation is not good also

Instead of 20 nuggets, I only had 16...

It was simply full and the employees were beyond overwhelmed.

I just have one question. What happened here? I've never experienced that in all my years. Not only is it totally dirty now, you wait forever, then only a quarter comes and if you dare to ask where the rest is after almost an hour, you get hit. No offense, where people work, mistakes happen and that's absolutely not a bad thing, but then getting really cheeky is a different story. And that didn't happen in previous years either, quite the opposite! Service looks different.

Orders are not collected correctly. Positions are not reported. Always check your order on site

Comfortable and tasty 😋 friendly service

They forget food like burgers or fries which is annoying when you want something quick. McDonald’s is fast food but I think they focus more on fast than food.

Very long wait until the ice cream has completely melted. But it was replaced immediately upon request.

Ordered via app, picked up on site: Picking up at the restaurant is a big mistake! Customers in the restaurant stand around waiting until the line of vehicles at McDrive is cleared. Recommendation: Be sure to use McDrive. Saves time and frustration.

Food was there for 3 people within 10-15 minutes and the staff were friendly Unfortunately, 1 burger was missing after we asked and it came. Unfortunately, as you can read in the other posts, the toilets were dirty and disgusting. The recommendation still goes out

UPDATE!!! Fries and burgers were cold! It's not that bad, because you lose your appetite when you see the completely dirty restaurant. If the dining room is so neglected, I don't want to imagine what the kitchen area and the storage area look like. Yuck!!!! Update The grandchildren really wanted to go to McDonald's, I feared the worst after our last visit. But no, tables, benches and floor were clean. The tray rack was cleaned regularly and the toilets were also clean. Importantly, the grandchildren enjoyed the food.

Service good, otherwise dirty there.

Restaurant is okay, food tastes good but every time, really every time something is missing. And with a wait of about 20 minutes, I'm really tired of checking every time.

All I can say is disgusting: the toilets are an absolute horror. The whole store is full of dirt and the tables aren't wiped down The only thing I can rate positively is the friendly staff, but unfortunately there isn't anything else good to say

We bought coffee and went to the toilet. The toilets are not cleared away, but there is plenty of paper and napkins. The coffee seemed too expensive to me, although it was on sale, but after adding sugar it became more expensive. This doesn't apply to a specific location, just McDonald's in general. There is not enough parking, it was difficult to turn around to get a spot.

I understand that it's full, but I order sweet chili sauce twice and get one sauce and then the wrong one. It really doesn't have to be that way

It was a very busy day and there was a bit of a long wait to receive the order

So in the end it's a McDonalds like any other. The only individual thing is the employees and they are friendly and funny. But tables are often not clean.

Lately I've been ordering burgers almost cold at Mc Drive, it's a shame I don't know it any other way

Food was ok.. Atmosphere, well, MCDONALDS... Service was more like bad and rude. Service staff put gloves on and did everything once to clean the toilet and serve guests

Sunday lunch at McDonald's. If it takes longer again 😃😉 But you know that beforehand and that's why you can wait patiently. Food was top as always.

Unfortunately the shop is too small so you always feel like you're in the way.

Clean, friendly, just as you would expect.

Well first of all it's a fast food restaurant. On the other hand, I only gave the ambience 3 stars because the tables are usually slightly dirty and it is almost always full and therefore it is quite loud (beeping machines, guests talking loudly, screaming children, etc.). All in all, a normal, good McDonald's.

Small cute café corner and nice staff

Hier gehe ich sehr sehr gerne essen mit den Kid's. Freundliche Bedienung und schnell. Dankeschön hierfür 🫶

Burger in üblicher guter Qualität, Kaffee eher dünn und auch beim Essen vor Ort im Pappbecher statt in Tassen wie beispielsweise in Angersdorf. Meist wenig Betrieb, Mitarbeiter sehr freundlich.

Die schlimmste Filiale in der ich je etwas essen war. Der Service, die reinste Katastrophe!

Immer freundliche Bedienung.Leckeres Frühstück

Zum zweiten Mal fehlte Essen bei Mc Drive.Mann sollte Personal wechseln. War die gleiche Person wie letztes Mal.

Der erste MC wo wir glücklich raus kamen ... Crispy Chicken wirklich crispy und frischer Salat . Pommes sehr knusprig und gut gesalzen ... DANKE, so sollte MC funktionieren

McDonald's - i'm lovin' it. So oder so ähnlich werde ich dorthin gelockt. Über dem gerührten Vollei habe ich etwas Bacon erahnen können. Das wurde mir auf den Bildern anders versprochen. Zu dem leckeren Cappuccino gab es eine Schokolinse, die ich erst liebevoll in den Kaffee tauchen konnte und dann vom ausgesprochen leckeren Holzlöffel lecken konnte. Den Metalllöffel konnte man nicht nutzen, da diese dreckig aus dem Geschirrspüler kommen. Die Mitarbeiterin hat das bestätigt, dass alle so aussehen. Naja, immerhin gabs das letzte Croissant der ganzen Filiale. Die Rutsche ist geschlossen, die Spieleecke ist geschlossen, der Magic Table ist ausser Betrieb. McDonalds Merseburg - hier gibt's das beste Frühstück Deutschlands, munkelt man.

Die vergessen Apfeltüten beim Kinder Menü rein tun. Und ab und zu Menü verwechselt .

Sehr freundliches hilfsbereites Personal.

Ich muss sagen ich war immer zufrieden mit den Essen, aber diesmal hat es mich echt aus den latschen gedroschen, zum Mittag hatte ich mir was zu essen geholt und ich sitze seit geschlagenen 20 min auf den Thron und Tapezier die Schüssel neu. Wir haben es jetzt 21:28 der plan für heute war auch ein anderer. Zum glück hat jemand mal Tik Tok erfunden danke nochmal. 21:33 - Jemand anderes muss mal, eher schlecht. 21:36 - noch kein Ende in Sicht. 21:46 - ich riskiere es jetzt und stehe auf. 21:56 Runde 2 - und ich sitze schon wieder, es macht aber langsam den Anschein als wäre alles raus. Jetzt heisst es A****backen zusammen kneifen und durch. Ob wohl, lieber doch nicht zusammen kneifen das gibt bloß ne jemerlichste Sauerei. 22:03 - ich werde mich der Sache einfach ergeben und das ganze aus Sitzen.

Das einzige,was da heiss war ,war mein Kaffee. Konnte bei einem anderen Kunden beobachten, wie erst in die Handfläche genießt wurde und anschliesend ohne Hände waschen das Essen zum Kunden gebracht wurde.

Kaum bestellt, war das Essen da. Trotz vollem Haus

Leckeres Fastfood. An der Wrapauswahl könnte Mc Donalds meiner Meinung nach noch feilen... Dennoch schmeckt es uns hier sehr gut. Das Personal ist immer freundlich! Danke dafür.

Drive In, alles bekommen und ab nach Hause

Es war schon mal sauberer dort,Eis war aber lecker 😋 bei to Go Bestellungen fehlte bisher leider immer was ...schade

Nettes Personal, Kaffee heiß, Essen lecker, mit Gutscheinen super Preis-/ Leistungsverhältnis.....

Die Toilette war sauber und nicht überfüllt das Essen war lecker aber im mc flurry war viel zu wenig drin (nicht mal bis zur Hälfte gefüllt) und mein Bruder hat sich sein weißes tshirt mit süß-sauer soße vollgekleckert.

Seit langem waren wir mal wieder hier frühstücken. Kurz nach 8 Uhr findet man verdreckte Sitzplätze vor, die nicht erst von Kunden kurz vor uns entstanden sind. Die Mitarbeiter spiegeln praktisch ihre "Freude" bei der Arbeit und "Zufriedenheit" mit ihrem Arbeitgeber wieder. Obwohl man vor Ort speist, bekommt man Einweglöffel. Der Cookie schmeckte wie noch vom Vortag. Hier fühlt man sich "wohl".

Die Burger sind teilweise verändert, der Geschmack stimmt nicht mehr so richtig. Die Wartezeit war lang, obwohl es nicht besonders voll war.

Also ich war jetzt 5 mal hier und 4 mal war davon meine Bestellung falsch oder es hat was gefehlt!

Leider muss man seine Bestellung danach immer kontrollieren.. Letztes Mal wurden beim Happy Meal die Pokémon Karten vergessen und heute hatten wir in unserer 9er Nugget Box nur 6 Nuggets drin.. sehr ärgerlich.. :(

Superkeit im Außenbereich lässt des öfteren sehr zu wünschen übrig Die Preise schießen auch regelmäßig in die Decke

Nun ja. Mc Donald ist eben Mc Donald. Gleiches Essen und gleiche ähnliche Bedienungen mit erhöhter Fehlerquote in der Bestellung ab 4+ Menüs, wie überall in dieser Franchisekette. Toiletten soweit sauber, Tische und Sitzgelegenheiten alle voll gekrümmelt. Sauberkeit hat hier über die Jahre wohl nachgelassen. Essen entspricht wohl den Standards und Vorgaben des Konzerns. Allerdings sind lauwarme Burger von mir reklamiert worden, was aber anstandslos funktionierte. Somit, wer es mag I. O. Genereller Tipp: Kassenzettel bei erhöhter Bestellung immer parat haben. Meist fehlt doch etwas. Dieser Misstand scheint aber typisch für alle Filialen.

Einige Mitarbeiter verstehen wohl nicht so ganz was ein MC Flurry ist. Zum wiederholten male ein MC Flurry geholt, wo einfach nur oben alles drauf geknallt wird anstatt es zu verühren. Auf Anfrage bzw. nach einer Beschwerde wurde dieser dann gerührt. Warum nicht gleich so.

Toller laden, vor allem diese eine Bedienung war super 😄😜

Also, ich meine Kumpanen haben eine Stunde nach Mitternacht einen großen Hunger erleiden müssen. Trotz der Tatsache, dass es schon kurz vor Ladenschluss war, waren die Mitarbeiter des hiesigen McDonald’s so kulant uns noch 3 Menüs zu zaubern. Ja wir musste unsere Bestellungen zwar über den Drive in abholen, jedoch war das für unseren Hunger keine Huerde. Das Personal zögerte keine Sekunde 3 hungrigen Streunern eine Mahlzeit alla Chefkochbistro zu konstruieren. Ich bedanke mich recht herzlich bei dem Personal vom 30.08.23 für einen unvergesslichen Abend

Wie immer am mc drive, zu lange warten.

Tischservice war super freundlich obwohl sie 3 mal kommen musste, hat jedes Mal gleich unseren Müll mitgenommen. Ein Traum. Netzkartoffeln waren heiß aber leider waren die Burger alle 4 krumm und schief. Schade hat den gesamt Eindruck etwas getrübt

Ein McDonalds wie man es sich wünscht und erwartet. Freundliche Mitarbeiter und alles sauber. Leider wird sofort nach der Bestellung am Terminal die Bestellung als „Abholbereit“ markiert und ich musste noch 5 Minuten warten als man mir sagte, dass es in Arbeit ist. Dabei habe ich beobachtet, dass das hier wohl System hat und bei jeder Bestellung so gemacht wird. Vermutlich um die Wartezeiten ggü. McDonalds besser aussehen zu lassen. Sowas nervt extrem, dann kann man sich das System auch sparen.

Restaurant sauber...Bedienung Freundlich

Freundliche und nette Bedienung, aber Preis-Leistungsverhältnis lässt zu wünschen übrig. Das war mal viel besser gewesen. Ich war früher gerne bei McDonald's gewesen, aber jetzt........ Schade!!!!!

انها رائع الطعام ممتاز وخدمة جميل جدا

Mitarbeiter im Küchenbereich tragen Haarnetz und Handschuhe. So muss das sein! 👍Essen warm und frisch. Ich konnte bisher nicht klagen!

Personal am Schalter sehr freundlich! Nette älter Dame die lieber arbeiten möchte, bevor sie vom Amt Geld bezieht, gute Einstellung... Wartezeit für einen Kakao nicht so schön! &empfand es dort sehr dreckig!! Drinnen die Fußböden, die Scheiben waren sehr schmierig.. &draußen flog der Müll rum. Man konnte sich draußen nicht hinsetzen, da die Stühle angeschlossen waren

Einfach nur schlecht haben 4 Cheeseburger bestellt und nur auf ein wahr Käse und auf denn Hamburger Royal hatten wir kein Fleisch sowas ist traurig man kann ja verstehen das viel Stress ist ein Fehler wer noch akzeptabel gewesen aber gleich 4 Fehler geht ganicht und dafür haben wir Geld bezahlt 🤦