McDonald's in Nürtingen

Dirty, tables greasy and my poor burger was prepared with 7 kilos of pepper and salt

Is it so hard not to let the food DRIMP in fat?? Nuggets are often thrown back into the oil and are therefore simply hard and inedible. Or the fresh nuggets full of fat (fried too long or in cold oil?!) Just like the lattice potatoes. The only thing that still has 'quality' are the sauces. You can't do much wrong there. There is only one employee who is nice and makes the food properly. The rest cannot and will not understand you. This branch has slacked off so much it's terrible.

Unfortunately, things still get forgotten every now and then. Edit: unfortunately nothing has changed. It is rather the exception when the order is complete in the MC drive.

Ordered 2 Diet Cokes today. When I asked whether it was really Diet Coke, my question was not understood, yes, but at home it was he son said on Lids are numbers from 1 to ... But unfortunately nothing was marked. So for those who have to live sugar-free it's a gamble

The most pleasant McDonald's I know. Food as usual but ambience quieter and more organized than others.

The drive in is a real disaster. Out of 10 orders, at least 7 of them were always missing something (sometimes complete burgers) or side dishes. Update: Forgot all the sauces and salad dressing.

The place is a mess. The employees have no idea what they actually have to do, not to mention the foreman. Last time I visited they had no change in the register. Understood? They also ran out of sprite. OK. I ordered four McRibs. The specialists packed the last one upright in the bag. Of course, the meat and sauce then floated around freely in the bag. Address: McDonald's Germany LLC Munich branch Drygalski Allee 51 81477 Munich What's up? P.S.: If I order sweet and sour sauce, I would like that and not barbecue.

Now I know why the branch only has 3.3 stars. Burger wasn't really warm and the salad was just in the bowl. But the fries are fresh.

Ordered via Lieferando. After 1.5 hours the food still wasn't there, so I called. A lady said the order was on the way and would arrive in a few minutes. Well in the end it just didn't happen at all.

I sometimes come here to eat during my lunch break. Everything (almost) always works great on site. Every now and then I also have something delivered to my home. Everything was going great so far. Only this time I had to call 10 times until someone answered after waiting 2 hours. The employee was rude and the delivery person said he had been with me. (I'm sorry, but otherwise I wouldn't call). I would think twice about ordering here again.

The McDonald's branch is extremely well organized, with friendly staff and efficient service, although it is often very busy. Praise and recognition to the team for their ability to ensure short waiting times even when there is a high volume of customers.

It's unbelievable that you can be so incompetent, ordering something to take away for the second time, nothing special and something that's always missing, sometimes a French fry, sometimes completely, all the sauces, it's unbelievable, so if you can't even manage to do something like that where everything is given to you, I don't know.

25 minutes for 3 cheeseburgers has nothing to do with fast food anymore...

A McDonalds...eat as expected. Ambience as expected. Toilet sometimes good. Shortly before the cleaning interval maybe not so clean. Lots of parking spaces. The highlight is the outdoor playground, which the children really like, even if it isn't super exciting.

Fantastic, just recommend coming there and eating something :)

The staff is becoming more and more impersonal! The food and ambience are the same everywhere! That's why it's also valid here: Whether you eat there or take away doesn't make the quality any better, I have the feeling that things have gotten worse rather than better in recent years, regardless of whether it's staff or products.

I had paid for my order in advance via Paypal, gave my pickup code at the checkout and had to pay again. Unfortunately, the reception was poor and I still didn't have confirmation of the advance payment. This then came by email, and if there was a complaint about the double payment, only the branch manager could help. When ordering via the app, I should show it open on my smartphone at the checkout to process the order, otherwise I wouldn't be able to get my order. Unfortunately, the branch manager also had to get involved here because the lady at the checkout couldn't see it was. We wasted forever and there is clearly a different way to be friendly/professional. Afterwards, the cashier also sat two tables away outside (she was off work), like us, and gossiped about me without recognizing me, as already written above, professionally is different. It's a shame, this was the first time the visit was a failure. Actually, the McDonalds has everything and could replace any non-existent café, there is parking, an outdoor area to sit, good coffee.

The only catastrophe😑 first the EC device at the station didn't work, then ALL the tables were dirty (do they even clean there?!). When the food came, the cola and the sauces were missing, there were apple slices instead of Quetschi in the HappyMeal (when we complained it said that there were no more Quetschies), Smurf wasn't there either (although selected), the ChilliBurger was the one Sauce and the chili ON the lid 🤦🏻‍♀️ had ordered the McShake fries and only normal fries came. And if it wasn't a disaster enough, now comes the crowning glory: the food (i.e. everything) was cold and the fries were therefore inedible. So it's a total failure and you're paying money for it?! Despite multiple complaints on site. Just cheeky 😠

They got the order wrong 3 times amk

Just disgusting 🤮 I ordered a double chilliesse burger, what did I get? A burger full of fat where all I got in my mouth with the first bite was fat. I complained and got a new one. This was also the case where I got the new one. After I complained about my burger for the second time, a rude employee asked me to hand over my menu and give me my money back. After he handed me my money, he ran back cursing. This shows how much McDonalds values ​​“satisfaction”. Poor performance never again McDonald's Nürtingen!

Below average. Other McDonald's restaurants can do all areas of system gastronomy much better.

This is the last McDonald's there is....whenever you order something it is delivered after 2 hours....avoid this junk store

Simply ridiculous, I wanted a lettuce plus tomatoes on it and all I got was lettuce, I ordered ketchup and mayo and there wasn't any in the bag. To be honest, if the employees working there don't speak German, they shouldn't work there either. Service took about 15 minutes • 2× salad (yogurt dressing was not in the bag) • 1× nuggets (goods not in the bag) • 2× fries • 1 apple turnover • 2× drinks • 1× McFlurry Date August 14, 2024 Time 00:07

Error in transferring to the EC card machine... all coupons gone. I couldn't redeem it again and the lady at the checkout said that I was unlucky and should now wait at least 15 minutes. Thanks for nothing

Very tasty every time and the staff is very good, thank you

So I went to McDonald's on July 22nd and got a cold Oreo coffee. It was very tasty but it was over half filled with ice cream. So I almost had nothing to drink because everything was ice. That's a shame.

1 star is already too much. I was there with my family today and were disgusted. Fries and burgers were cold, and as if it wasn't enough, an employee came out of the kitchen and put his hand over his nose and went back to the kitchen. 🤢

I ordered an MC flurry, but unfortunately the cup was only half full of ice cream. Other customers next to me received the same ice cream, very full. When I complained, they said that others had paid more than me. I found it relatively sad since the mc flurry costs the same for everyone. Oh well. It was probably my last visit here in Nürtingen. And what's more: the quantity of chocolate sauce and ripe biscuits wasn't even half that of other branches. Conclusion: order a Mc sundae, it's half the price and you'll probably even get more ice cream.

Rotten mc-chicken with 2 tons of mayo and 5 shreds of wilted lettuce. Plus an unfriendly employee who can't look at you while you're talking. I have to say top performance. But it is also demanding to properly wedge a piece of meat with salad between a roll or to treat people the way you would like them to be treated.

What kind of thieves work in McDonalds Nürtingen? Every time I get takeout something is missing. or pome fruit or hamburgers.

The restaurant itself was clean and tidy, but there was nothing special that distinguished it from other McDonald's locations. The order was taken quickly and the food was served within a few minutes. However, the quality of the food was only mediocre. The burgers weren't particularly hot and the fries were a little limp. There were also some errors with the order, which was a little annoying. The staff were friendly and helpful, but there was no special attention or service that made the visit particularly pleasant. Overall I would say this McDonald's is fine if you are looking for a quick meal.

Very dirty, all staff work without disposable gloves. Sweet floors, dirty chairs and tables.

I usually order via the app and then go to the drive-thru. The staff is very friendly and tries to serve the order as quickly as possible. Never had any problems at this location before. That's how it should be everywhere.

Unfortunately, things are regularly forgotten in this McDonald's branch. This time a Curly Fries and, particularly annoyingly, toys for two Happy Meals. Drive-thru and takeaway are not recommended.

McDonalds in the industrial area between Nürtingen and Zizishausen. On Sunday evenings, the parking lot in particular is overcrowded with young people. Clean and tidy inside with the usual offerings. The food is ok and the staff are friendly.

McDonald's hasn't been what it used to be for a long time. The prices are way overpriced and I get annoyed every time I eat there. My wallet is emptying and my tummy can't feel full. It makes no difference whether I spent over €15 or not. For a small additional cost I could also go out for a good home-style meal or get a pizza. Unfortunately no longer recommended.

I bought my child a HappyMeal, but no toys were included. The child is now sad and I, as a mother, am frustrated.

Was there yesterday, the staff was friendly, but my order was completely forgotten and it seemed like no one had any idea what to do when I asked them about it.

wasn't there for a long time. The digital display that constantly changes when choosing is really annoying. In my opinion, the pättis used to be thicker. Fries were terrible, flaky, luke warm. But fries were never really good at mc do. My little one, 4, was there for the first time, took two bites of the hamburger, then preferred to eat the apples. For us it was probably the last time at mc do for a long time. If you like... We are not...

Relaxed MC. Parking lot is a bit small and very crowded on weekend evenings.

Citizen meat was raw. And the employees didn't even care. Outrageous

Although the food should be the same everywhere, they probably make more effort there. Food tastes better there

05/17/24 Top. Nice personel. Eat good.

Went to the drive-in quickly today, but despite the initial euphoria of finally being able to get one of the legendary glasses in McDonalds, we were very disappointed in the end. We were in a hurry, so we left immediately after receiving the order without checking what was there and what wasn't. To our great shock, given our overwhelming hunger, we discovered that two burgers were completely missing and one McWrap was the wrong one, even though they strongly insisted on one. The shock and disappointment, which almost turned into anger, was even greater when we discovered that out of the 3 glasses that were given to us, exactly 3 had been stolen from us. We are still in shock and struggling with the aftermath of this traumatic experience, which can only be dealt with tonight by drinking ice-cold hoppy drinks. The ambience was still great in the Audi 80 thanks to the tanned skin from the multimedia system and the open convertible. The staff was friendly but unfortunately somehow overwhelmed or, like us tomorrow, plagued by the hoppy drinks from the previous evening.

The one star is only given because the staff is friendly. People regularly forget to eat, whether for delivery or ordering in (pickup), the taste gets worse and the drive-thru becomes chaos.

We waited a long time for the order to be taken)

Waiting 20 minutes for an order was skipped, even though I said something was wrong, that my order was no longer on the screen and no matter how you ordered it always came complete with everything standard

Should the devices be repaired where you can order yourself. Either they are broken or you want to pay for your order and it doesn't work. This has happened many times. Actually deserves 0 stars. Was there for the last time now.

Totally unsympathetic employees, can hardly speak German, and roll their eyes when they have to bring the order to the table. Every time I got a cold meal, a burger was forgotten when I ordered. I went to the front and pointed out to the staff that I only wanted a hamburger with ketchup. They rolled their eyes and replied in a totally cheeky manner. Then I got it and opened it, I've never experienced anything like it. The burger had leftover mustard and ketchup, you could see that the topping had been scraped off, cheeky. Mc in Nürtingen has really slacked off in recent years, there are hardly any employees who even understand a word when you talk to them. I have nothing against foreigners, I'm one myself, but that's not possible, they look at the customers and roll their eyes?!!

The worst McDonald's around... Something has gone wrong with almost every order so far. Almost always something is forgotten or mixed up (e.g. you received a McSundae instead of the iced coffee you ordered?!). McCafé's seasonal drinks are usually not available (e.g. cold brew) or the employees don't understand what you want to order because they don't know the McCafé products or don't speak German. Out of 4 McPlant nuggets orders, I received meat nuggets 3 times!! The meat nuggets were even served in the McPlant box. When I complained about this, the response I received was “Oh yes, that happens from time to time”. Just today I ordered McPlant nuggets, received a burger instead and, after complaining, was given meat nuggets as a replacement. Vegans should not order McPlant nuggets here. The terminals often don't work, they point out, and the employees don't care.

Food is OK. No difference to other locations. But service is bad. Yesterday a customer was repeatedly yelled at in front of me. No idea what it was about, but the customer had the calm voice. Of course there is a lot going on in the metropolitan period, for example between 12 p.m. and 1 p.m., but you can adjust to it. In the meantime, we had fun at work by guessing who would receive the wrong food in the bag this time (drive-thru collective order). We are there almost every week and as I type this text, I don't even know why :). Usually it's little things, ketchup instead of mayo, or 4 cheeseburgers instead of 5 chicken burgers, or no sose at all, or 5 chili cheese snacks instead of 8, or you get the standard McCrispy even though you ordered it with colslaw from the promotion. The world won't end because of it and no one will starve because of it, but I/we have never received a 100% correct order at this location. Do you feel the same? PS: It's not because the order was taken, the receipt is correct. Even if there are complications from time to time due to the German language. Or some employees probably don't know how the display is released so that you can check your order beforehand/in parallel.

It takes too long and the staff are unfriendly. They also think you wait so long for the menu and then it's still cold

The play area outside has not yet been repaired since it was closed (approx. 8 months ago) due to the plastic panel breaking off, unimaginable!!! Hence two star deductions. Although we love going back again and again...

Never again. Waiting times beyond 25 minutes. despite ordering online. Pull over to the right. There are also five cars there. Totally overwhelmed staff. Eat lukewarm. Fast food restaurants are out of place here.

Used drive in, very very friendly lady at the counter (Asian). Great praise!!

I'm sorry, we ordered an iced coffee schocko and got a chocolate milkshake. Even after complaining on the second attempt, they couldn't get it done. Unfortunately it has happened several times. A pity

The burgers 🍔 are simply mushy and not treated with care.

Almost half an hour of waiting time at the mcdrive, even though I was waiting here alone. Incomprehensible

So far we have been very happy with the MC. For about three months the service has left a lot to be desired!!!! There have been problems several times now that we had to justify having placed an order and after a long period of misunderstanding (because hardly anyone there speaks German) we then received the second order 🙈Great if two people want to eat 😡 And then you have to eat your food individually😡😡😡 It might be time to invest a little more money in the service.

The best branch in a larger area Staff mostly friendly, few exceptions Wow We eat there and always take something with us for those who stayed at home. And another big burger is missing 🙄😡🙄

I have something to compare with. I tried McDonald's in Ukraine and Poland. And everywhere he is better. Long serving, slow service, stale products and, as a result, completely tasteless dry burgers (it’s a pity that I took it away, otherwise I would have returned it). Hard bun, stale cutlets. I do not advise

No longer recommended. Employees completely overwhelmed, nothing going on but waiting times like in a normal restaurant despite pre-ordering. The juice shop in Nürtingen will never be underground again

This was our second time there for lunch. Both times we had to wait almost an hour for our food. After asking several times, we were always told that everyone would have to wait. Only after the sentence: “I would like my food now or otherwise my money back!” was the order taken care of. We couldn't eat anymore and ended up having to take the food with us and it was cold. The employees are extremely overwhelmed and do not manage to organize their lunch time properly... which is a shame.

Unfortunately, MC delivers in the area as far as Wolfschlugen. I've already tried several times (via MC customer service / Lieferando) to have MC also deliver to (2Km) 72669 Unterensingen. Unfortunately without result. Does anyone else have a tip?

Quality definitely doesn't meet McDonald's standards, it's more like pigeon meat than beef in the burgers.

Great branch, staff very friendly and fast service👍👍👍 Cleanliness ✨️✨️✨️

Fast food with a waiting time. Lukewarm burgers, only recommended in an emergency.

In general, the place is like everywhere else, but it seems to me that everything is a little monotonous, the food could be a little tastier, you can go once a month, but I can’t say that the price meets the quality requirements, it’s weak.

The food was of the quality you would expect from a McDonald's. The entrance door and especially the door to the terrace were quite worn and dirty, it was not pleasant to use. The sanitary facilities were surprisingly clean.

Nothing special, normal McDonald's. In order.

Lange Wartezeit und der big Mac sowie die pommes 🍟 waren lätschig. ungewohnte 🤔

Ein zivilisierter und sauberer Mäcces. Personal war auch sehr freundlich.

Es gibt automaten und meist nicht so lange Warte zeiten. Leider wurde bei mir jetzt schon 2 mal eine apfeltasche vergessen die ich gezahlt aber nicht bekommen hab.

Sehr nettes Personal . Essen wie man es erwartet.

Nie wieder! Personal sehr unfreundlich!!!

Die Mitarbeiterinnen sind nicht in der Lage eine einfache Liste abzuarbeiten. Ich bekam nicht alles was ich bezahlt habe. Nie wieder.

Es gibt bessere MC Donalds. Damit meine ich, das man oft kalte Pommes serviert bekommt bzw. In die Tüte bekommt beim Drive in

Heute Abend war ich mit einem guten Freund beim McDonald’s! Wir haben hier alles sehr schnell und frisch serviert bekommen! Das Personal war sehr freundlich! Die Toiletten waren auch abends alle sauber und gut aufgefüllt! Frau Alex hat uns sehr schnell beim Mc Café bedient, als wir noch einen Kaffee wollten! Hier gehen wir gerne bald wieder essen!

Meine Erfahrungen mit dem McDonald's in Nürtingen veranlassen mich dazu, einige Punkte zu teilen, die meiner Meinung nach das Gesamterlebnis beeinträchtigen. Obwohl McDonald's für Schnelligkeit und Bequemlichkeit bekannt ist, war meine Erfahrung im Mc Drive leider nicht so reibungslos, wie ich es erwartet hatte. Die Wartezeit im Mc Drive ist oft länger als man es von einem Fast-Food-Restaurant gewohnt ist. Die lange Wartezeit könnte auf eine mögliche Unterbesetzung des Personals zurückzuführen sein. Es fiel mir auf, dass die Mitarbeiter im Mc Drive sehr beschäftigt waren, und es schien, als könnten sie mit dem Ansturm an Bestellungen kaum Schritt halten. Dies führte zu Frustration und einem längeren Aufenthalt als erwartet. Ein weiterer Aspekt, der mir aufgefallen ist, betrifft die Präsentation des Essens. Die Speisen wurden regelrecht in die Verpackung geklatscht, ohne erkennbare Sorgfalt. Dies wirkte sich nicht nur auf die Ästhetik der Mahlzeit aus, sondern ließ auch Zweifel an der Frische und Qualität aufkommen. Ein liebevollerer Umgang mit der Zubereitung und Präsentation der Speisen könnte das Gesamterlebnis erheblich verbessern. Die Zufahrt zum McDonald's in Nürtingen ist ebenfalls nicht optimal gestaltet. Der Platz für die Zufahrt im Mc Drive ist vergleichsweise klein, was zu Engpässen und einem langsameren Ablauf führen kann, insbesondere während Stoßzeiten. Eine Verbesserung der Verkehrsführung könnte dazu beitragen, den Verkehrsfluss zu optimieren und die Wartezeiten zu verkürzen. Trotz dieser Kritikpunkte sollte nicht unerwähnt bleiben, dass das Personal stets höflich und bemüht war, die Bestellungen korrekt abzuwickeln. Allerdings könnten sie von einer angemessenen Besetzung profitieren, um den Kundenservice zu verbessern und die Wartezeiten zu verkürzen. Insgesamt hinterlässt der McDonald's in Nürtingen bei mir den Eindruck, dass es Raum für Verbesserungen gibt. Eine effizientere Organisation im Mc Drive, eine sorgfältigere Präsentation der Speisen und möglicherweise eine Erhöhung des Personals könnten dazu beitragen, das Kundenerlebnis zu optimieren.

Qualität bzw. Geschmack der Speisen entspricht dem normalen McDonalds Standard. Pommes waren jedoch extrem fettig da nicht abgetropft wurde und direkt in die Portionierung gegeben wurde. Salzen blieb dabei leider auch auf der Strecke…. Service insgesamt unterdurchschnittlich, die Dame war fast sogar pampig bei einer (berechtigten) Beschwerde eines anderen Gastes.

un pò di anni fà era tutto più buono.le foto sono raffigurante belle appetitose e poi ti arriva la sorpresa tutto in miniatura e di qualità inferiore rispetto al prezzo.......mi dispiace ma è un mio parere......

Sehr sauber und an sich freundliches Personal, leider muss man jede Bestellung direkt überprüfen weil praktisch immer etwas falsches dabei ist. Ein Grund nicht liefern zu lassen..

Viel zu teuer, keine gute Qualität.

Ständig fehlt irgendetwas in der Bestellung. 10 getätigte Einkäufe am Drive-In und etwa 2 davon sind vollständig. Der Rest leider nicht. Das ist kein temporäres Phänomen sondern geht seit etlicher Zeit so. Ist mir bisher nur in Nürtingen so negativ aufgefallen. Ein echtes Armutszeugnis. Update 19.11.23 Heute fehlten die beiden Apfeltaschen Letztes mal hatte ich einen Cheeseburger statt Chicken-Nuggets

Dreckige Tische, Unhöfliches Personal - Hinweis das es schmutzig und dreckig ist 🤔🤔🤔, arrogante Reaktion auf Hinweise das die Bestellung nicht vollständig ist 🙈🙈🙈🙈🤷‍♂️

Nicht sehr sauber dafür essen gut

Hat um 1Uhr zu gemacht obwohl überallstand dass er bis 5Uhr offen hat

Kein Personal, schlechtes Essen und lange Wartezeiten. Wie alle Fastfood Ketten mittlerweile. Ich weiß warum ich seit Jahren nicht mehr in solche Laden gehe...

Sehr sauber. Top Service.Trotz vieler Gäste rasche, hilfreiche, freundliche Bedienung. Beim jetzigen Manager möchte ich mich besonders bedanken für die gute Organisation von heute.

War früher besser dort. Keine Empfehlung!

Fünzehn Minuten im Autokorso anstehen, dann wieder sieben Minuten warten. Die Ausgebende des Schalters war deutlich bemüht und höflich, aber ich stehe nicht so sehr darauf, wenn ich vier Burger bezahle, nur Drei zu erhalten. Dass fiel dann später in den eigenen vier Wänden auf!

Typischer McDonalds mit ausreichend Platz.

Übel nervig dass die Bezahlung über den bestellterminal nicht funktioniert und das schon seit Monaten

Typischer Mc Donalds, Essen war schnell fertig, Mitarbeiter etwas unmotiviert und die Tische könnten etwas öfter geputzt werden.

Bei besstelung ist viel schief gelaufen 25 Minuten gewartet und dann nur 80% bekommen und wieder zu Kasse.

Lange Warteschlangen und jedes Mal wird was Anderes aufgenommen als man bestellt hat und die Verständigung läßt zu Wünschen übrig.

Hab noch nie so ein Mc Donalds gesehen Schnell / sauber freundlich

Alles war super. Der Außenbereich wurde praktisch "in Echtzeit" aufgeräumt. Burger und Pommes waren gut. Der Service war trotz Sorachbarriere sehr freundlich. Insgesamt ein sehr sauberer McDonald's.

Geht so. Onlinbestellungen und Coupons funktionieren oft nicht

Wie jeder McDonald in Deutschland. Besonders zu erwähnen wäre Ordentlich und Sauber,freundliches Personal. Gerne wieder😃👍