McDonald's in Nordenham

yesterday: bus driver with a 25 minute break! Smart menu ordered and paid for at the terminal. Unfortunately, after 23 minutes, I only checked the contents of the bag on the bus: one double cheeseburger instead of two cheeseburgers! No problem, because there was no time to eat anymore! Toilets: A urinal has been broken for months, dust streaks on the doors, paper everywhere on the floor, soap empty...

Clean local, taste-wise the best McDonald's in Lower Saxony

Unfriendly staff, cold burgers that apparently flew across the kitchen. When citizens returned it because it was cold, it was just warmed up and returned to me. When asked, the response was rude... Absolutely no longer recommended

This is a terrible establishment, you wait more than 30 minutes for your order (I posted a photo), and they also tell you to wait. We ordered maxandi ice cream, brought half a portion, asked the staff, they refused to change it, called the director, she started screaming, refused to change or supplement and returned 2 euros back! The attitude towards customers is very bad 👎

The DriveIn is a complete disaster. Processing customers at the drive-in takes forever compared to other branches. But you don't need to expect better quality for the long waiting time, quite the opposite. Some things are completely cold. In addition, I have to admit that I have had a mistake with every order so far. Either items are completely missing or the wrong things are put in the bag. Even if you only ordered one menu, sauces were missing and the wrong burger was included. Absolute impudence. Complaints are not responded to at all and you hear statements like “Yeah, just bad luck.” Definitely not recommended!

Overwhelmed employees who can't or don't even want to read Werder... ordered online, paid a lot of money, and then, as a customer, you're obligated to check whether the order is complete... and it wasn't (as we've actually experienced several times). That the store still exists and that PEOPLE work there is incomprehensible to me. Robots would certainly be more reliable...

You can totally forget it, it's better not to go there anymore. Food is cold and half is missing when you order at MC Drive. Price performance doesn't fit at all.

The employee at the drive-in entered completely the wrong items when ordering. Instead of 2 ice cream with caramel sauce, there were almost 3 chocolate milk shakes. I then corrected the employee. The highlight was at the payment counter. He looked at me and closed the window. After I was completely ignored, I went to counter 2 "Output". There the other employee asked me to go back and pay at counter 1 to the employee who didn't understand anything and didn't want to collect anything. When asked whether the manager is in the house, the answer would be succinct: Yes, yes, go there. I find such behavior outrageous. This complaint will be sent to a higher authority than this franchisee. mfg

Zero stars, that's for sure.....I'm driving my car and a young employee drives on the wrong side of the sidewalk and then I get yelled at by his superior....Level is not hand cream...can get rid of my money somewhere else. In the United States, both of them could pick up the papers from the big boss!!!

So it's a mystery to me how it can happen again and again that the ordered goods are missing or wrong! It's increasing more and more. There isn't an order we've placed where something isn't missing, something like that is annoying, especially when the staff isn't capable of taking criticism at all! Just experienced it again today and then you are treated so unfriendly. McDonald's trains your staff to be friendly and learn to read because apparently that's not everyone's strength in their restaurant!!!

Food is COLD, the staff is resigned🤷🏼‍♀️..."It's always like that with food!" It was said in my criticism... well then, it was the last time for ME! No desired reaction! The customer is probably not "king" there?!

Went to the drive this afternoon around 1 p.m 2× mc smart menu 1×2 cheeseburgers and 1×2 chickenburgers + 3 cheeseburgers! Of course there were 2 cheeseburgers missing when checked, when I got out I was totally rude, he didn't forget anything even though the employee had checked the bag himself, totally rude, no apology whatsoever and denied all mistakes. Waited 5 minutes again for 2 cheeseburgers that were missing. Bag was handed to me, still no apology, nothing!! So very cheeky which is not customer friendly so it was the first and last time I was there. Because the worst thing was that there was no insight.

Extremely competent team! Very friendly welcome. Particularly satisfying. Extremely clean toilet. Completely pleasant atmosphere.

Very nice staff and very clean.

I drive almost every day when I have a late shift at 12 a.m. and just before 1 a.m. I hardly want anything to eat. My favorite operator who gives out the food is not because you only get cold food, but today 1:13:25 a.m. 1:40 a.m. I ordered the mc smart menu colla It didn't taste like a citizen at all, it was cold and the chips were scraped together and the leftovers were scraped together so I'd rather wait until I get to the next mall I'm at home on the night shift...

The food is really bad because the rolls feel like they are days old and the employees are really of no use

We wanted to have breakfast at McDonald's this morning to celebrate the day (my brother's confirmation), as there are hardly any other options for things to do due to the current situation and this was his restaurant of choice. So in a way it was our last McDonald's Coca-Cola (registered trademark) straw of hope. However, due to technical difficulties the shop was closed and the straw was taken away from us. The resulting hunger and madness even led my father to argue with the intercom. After making sure there wasn't a soul in the branch, we headed to another branch of the fast food chain to feed the crew. Conclusion: business was closed. :( #Confirmation2021 I wrote this review about 14 months ago. Of course I only gave 3 stars because the branch was unexpectedly closed. Today, on July 24th, 2022, I made my way to the store again (of course I have been here several times - after all, this is the McDonald's branch that is closest to me and if you consider the state of the world and mine If you take your own psyche into account, then you have to treat yourself). After walking for a while with my brother (not the one in the previous review) and my dog ​​at the pond across the street, we thought a McFrappé/milkshake would be just the thing. We took the journey and when we got there I treated myself not only to my frappe but also to the McDonald's Frisbee, which is currently available for collection points. My brother ordered a strawberry milkshake. Along with our drinks, we went to the Obi parking lot and sat on one of those hardware store shopping carts, played Digimon TCG for a while and enjoyed our purchase while my dog ​​chilled with us (with water and treats of course). Conclusion: Service was good. Milkshake was good. My psyche is still fucked up, but at least the frappe tasted good. 10/10 for this lovely afternoon!

I've been there many times and haven't had such good experiences with the drive-in. Maybe it's due to personnel policy, but waiting times are often long and then something is missing - usually some sauce or everything is cold. You wouldn't expect particularly crispy fries here. I find it a bit unfortunate when the person in front of you takes 5 minutes to take his order, and the whole time my bag of burgers and fries is already waiting on the counter (without heating). I've experienced this several times. It also happens that I wait 10 minutes even though there are only two cars in front of me in McDrive. The McDonalds in the neighboring town (Bremerhaven) is much better. Update December 2024: Went there again after a long abstinence from McDonald’s. Ordered via app, picked up at DriveIn. Once again I was very annoyed. Not only was the additional sauce we ordered and paid for missing, but our HappyMeal didn't come with any toys or apple pieces. Unfortunately, the 0.4 liter Cola Zero that I ordered with my meal was also an iced tea. Since I was sent to the parking lot for a good 5 minutes, I only got a chance to check the order after leaving the McDonald's premises (we ate in the car in the neighboring parking lot). The fact that the food was cold about 2 minutes after receiving it just topped it all off. This was all really bad and I probably won't visit this restaurant again anytime soon. Addendum: After I emailed my experience to McD, they apologized and offered me reparation. I thought that was good.

Typical McDonald's. No long waiting times, friendly staff and delicious food.

We were there a few days ago, unfortunately the order was taken incorrectly and then we were treated very stupidly because we wanted the change back.

Had dinner here today and everything was cold. Not just 1 product but everything I ordered was fries, nuggets, burgers. Burger was dry, cold, sticky. I often eat at McDonald's but what I got here today was terrible. It's a disgrace to serve something like that to a customer. Here I can see that this McDonald's branch does not adhere to the deadlines to serve customers warm to lukewarm food. Normally, after a certain period of time, the products that are already finished have to be replaced with new ones. I'll say it again, I've never been served such cold food from McDonald's before, along with all the products that were ordered. I'll never come to this branch again!

So the audacity can no longer be surpassed... We have ordered via the app twice this year and both times something was always forgotten, sometimes the burgers, sometimes the fries or both like last week... And you also get hit on when you do want to check at the stopping point whether everything is in the bag. Kindness is probably sold out too.

If all the guests in down jackets and hats have to eat their meal freezing while eating with the air conditioning running at the end of November... it's not possible at all, especially with children

Waiting times inside and on the drive impossible - 30 minutes for two coffees. Everything inside was very dirty and hectic.

Very unfriendly boss/shift manager, doesn't treat the employees well and spreads a really bad mood. Everyone is totally under stress, so you don't like eating here!

After about eight years I went to a McDonalds again. Unfortunately, the Big Mac we ordered is no longer “Big” like it used to be. Ambiance is ok, staff was very nice, parking available right in front of the building. Food was OK except for the size of the Big Mac.

The burger was cold, the tables were all messed up, the counter was overflowing, the floor was trampled with fries 😡not nice

I wasn't at McD, but next door at TÜV-Nord. Great service and very friendly.

Very dirty, far too few employees

We were there today on October 22nd, 2024 at 1 p.m. and were treated so unkindly by the shift manager, I mean, that I found it really outrageous, just because we were standing to the side at the counter. There was hardly anything going on but, as so often, he seemed completely hesitant and, not for the first time, unfriendly. Too bad. In my opinion he is overwhelmed by his task.

This time it was insane and outrageous what happened there...ordered via the app and picked up in the drive...I got drinks, then I had to pull over and wait...after 20 minutes. We finally got the food, which didn't belong to us, but to the vehicle behind us... my wife parked the car and I went in with both bags. As soon as we arrived, the bags felt ripped out of my hand and I was left standing...when I asked what was wrong with my food, I was asked what was ordered...I listed it in bullet points. Then the statement that no happy meal was ordered in the last 15 minutes and he could only track the last 15 minutes, my answer “I found the error... I've been standing here for 3/4 hours. I was then told that I hadn't ordered it here but in bhv...whereupon I told my colleague that it had already been paid for and debited from my account, even when I showed the booking I wasn't believed...after the boss personally After I wrote down my order and got it ready, we went home and noticed that two things had been forgotten... so sorry, but that was really insane, I don't get anything else here in Nham, so I'd rather take the detour to Bhv

My friend didn't get his coke and almost died of thirst

There are always waiting times at the drive in. The drive in then blocks the exit if you need to get your food quickly. Fries are often only lukewarm.

Hello, I read all the bad reviews and wanted to see for myself. Super friendly service, food: top Ambience: Completely in keeping with the franchise. All in all, you really can't complain about it. Anyone who works a lot also makes a lot of mistakes, which is probably where the negative reviews come from. All the positive experiences were probably never put into a review.

Today we had food delivered to us through McDrive. Unfortunately, this time we were very negatively surprised by the unfriendly staff. First of all, one of the two didn't know how to change online orders, so his colleague/boss took care of it. But totally annoyed. My husband said thank you, my love. Then she said: I don't know yet whether I'm that sweet. And in a very rude tone. A little later after we got the drinks and had to wait for the rest of the food, I noticed that I got Lipton iced lemon tea instead of peach. I pointed this out to the employee and he tried to explain to me that McDonalds doesn't have peach iced tea, only lemon. I should contact his boss. Then I went to McDonalds to talk to his boss. She wanted to tell me just by looking at the drink that it was iced peach tea. We're thinking about not eating at McDonalds anymore! That was very rude!

Just McDonald's. Like everywhere

Unfortunately the food wasn't cooked properly after repeating it several times and was almost cold But 3 stars because the guy was very likeable

Eating, well, normal Service normal Ambiance is normal, not always clean

I usually go through Mac Drive and it takes a long time there. Even if there is only one vehicle in front of me, you wait and wait until you hear a voice, hello! A moment please! It's better to keep quiet. Someone in front of me had already honked today and drove off again in a rage. I've never experienced anything like this at any other McDonald's. They really have problems in Nordenham, the staff tries very hard but somehow it doesn't work at all.

Standard MCs. Depending on when you get there, you may have to wait longer. The food is nothing special, something is rarely forgotten, but otherwise it's ok.

In the past there was simply a wet wipe for the MC Rip. Today we don't even pack a napkin anymore.

Food often comes out of the kitchen cold and carelessly slapped together

Unfortunately, this McDonald's gets worse with every visit, the waiting times in McDrive have now reached enormous proportions, even if there is little going on you have to plan at least half an hour. Then the food is 90% wrong. Unfortunately, you now have to unpack the entire order and check whether it actually contains what it says.

1. McFlurry ordered in the app, not available on site because the machine doesn't work. App error, was not configured correctly. 🍦❌ 2. At McDrive, when you got out to talk to the staff because you forgot your McFlurry, you were photographed by strangers sitting in the car. Nogo. Whatever. 📸🤷‍♂️ 3. When we got home, we noticed that there were particles floating in our drinks - we had three cups - and all three of them had particles floating in them. There were no ice cubes in it either, which made us wonder what kind of particles they were. 🥤🤢 4. Because we were suspicious, we emptied the cups and discovered by chance that one cup had a hair in the cup. 😱🤮 This now means that we have to be more careful no matter where we order something. We first have to check whether there is anything in our drinks. After the incident, I can't drink from cups that have been refilled at fast food stores without thinking in the back of my mind that something might be wrong. 🥤🤔

****Edit***** After a marathon phone call, I finally reached someone, absolutely stressed and not very friendly...also difficult to understand because they spoke so quickly...Apparently a mistake from Lieferando, unfortunately I didn't understand anything else!Money was requested back via PayPal.What happened to this McDonald's ? Ordered for delivery especially before rush hour! Delivery should take up to 50 minutes. That was 1.5 hours ago, no information that it will come later. Can't be reached by phone to ask. Totally classy!

Waited 60 minutes for food and then they forgot half of it. Once and never again.

After a long time, I gave the store another chance. And despite having fewer expectations, I am underwhelmed. The default state there seems to be “Overwhelmed”. Employees prefer to flirt with customers instead of working. Waiting times beyond good and evil. Orders are marked as ready for pickup even though they are not ready, presumably to meet internal timelines. Employees are constantly breaking off a task and doing something else, so orders are sometimes processed by 4 different people. As a result, things often get mixed up or something is forgotten today. On top of that, the food was cold.

Rude staff. There is cheating. Man pays for a double burger but gets a single one. Already for the second time

We were just passing through. Actually, we don't eat in such "restaurants". And we were again confirmed why. The staff was a bit overwhelmed. The tables weren't cleaned and the "burgers" were disappointing. In terms of appearance and taste. Too bad.

Lukewarm fast food, long waiting time

Why is it never delivered? It's offered, but as soon as you want to checkout, it doesn't work. It's really annoying

Food is ok, chicken nuggets tasted strange, fries were sometimes over salted. The worst thing, however, is that you have to go to the toilet and it stinks so badly that you start to gag even though you have just eaten, which is why the ambience is only 1 star

Wait time at the drive-in of over 20 minutes. Burgers look like they were fired. And there are almost never any napkins. Not so nice

Bad service Long waiting times Quality and warmth average

Eating wrong and cold foods. They can't even tell the difference between chocolate and caramel when it comes to ice cream. Really unfriendly. Was here last time.

It hadn't been tidied up, the tablets were standing there on the trolley. You couldn't put anything in there. We waited twenty minutes to eat. Then my colleague went there and let us know if they had forgotten about us. Then we had it ten minutes later

I ordered my food through the terminal. Had number 210 and there were 2 people after that. After half an hour and several others who were next to me, I asked what was going on with my food and I got the answer: you can see what needs to be done here. The McRib was also completely dry, almost no sauce on it.

I actually thought this McDonald's was quite good and I thought it was delicious but the last 3 times I ate there I got extreme stomach pain and diarrhea. I went there again today to eat and I only ordered 20x chicken nuggets and a Coke and now I've been sitting for 40 minutes on the toilet with diarrhea sweaty everything I advise you not to eat there

Actually you shouldn't give it a star but the food was great. It was fresh and hot. But that was the only positive thing. I've been there several times now and I always notice that there is a shift manager who always deals with the employees very briskly. It's full, they're doing their best and yet she's constantly complaining and screaming in front of the guests. Then she goes back to her office, sits down and just looks. I've seen other shift managers help and support. So big respect to the kitchen and the staff at the front who always keep a cool head when it's full. But please please take care of this aggressive shift management. It's not fair for the employees who give everything.

I find it terrible having to order everything from the vending machine. Very impersonal.

Been there at 10 a.m. 3 times on Sundays, items/orders mixed up 3 times, despite the correct label. More than 10 minutes of waiting time even though I was the only one standing in front of the counter. Never again!

It has happened several times that something was forgotten to pack. As a customer you have to pick it up yourself. Actually not my fault! Service staff look annoyed and bored. Eat lukewarm.

The food is very tasty, I eat it 5 times a week!!!

Mc Drive Staff spoke a little too quickly while mumbling, which led to several misunderstandings. On the second visit, the order taking specialist was very understandable. Despite the operation, the order was processed quickly, but the chocolate addition in the vanilla shake and the bacon on the BigMac Bacon TS were missing The meat of a McRip was split so that part of it fell to the floor when I first took a bite.

This is what happens when you have a monopoly for too long. Transparent, watered down Cola, a McDrive that doesn't deserve its name and fries that are too flabby even for Mcdoof fries. The store desperately needs competition to make it work again. Unbearable since the management change, okay before that.

Table and benches chairs, women's toilet and music way too loud, the serving trolley full even though there was nothing going on. If I had to give a school grade here it would be a 6...

It's a complete disaster here. Cleanliness really leaves much to be desired!! Long waiting times The staff is really overwhelmed!

You can't even give one star here! Simply terrible, no matter what the waiting time, cleanliness or food. The young people are abused in front of customers, shouted at and humiliated by managers. The employees are constantly arguing among themselves, shouting, insults. I hope this message reaches the management floor and something finally happens!

Terminal was available immediately

Ordered for €23 and only got cold things. Chrispy Chichen ice cold and diced once. Photo follows. Nuggets cold and wrong sauce. Fries almost raw. Daughter disappointed. Never again. Got the wrong burger from last time, unfortunately ice cold and sticky. Unfortunately it was the last time. Tried often enough. No improvement

Catastrophic waiting times with bad food.

There is rubbish everywhere in the parking lot and you will be greeted by rubbish. The cars inside are very full and garbage is flying around outside. Really inviting. 👎

Very friendly staff, pleasant atmosphere and clean.

Very slow staff with few visitors. Now everything is full and employees are totally overwhelmed.

Actually, we always liked to get something quickly. We always go to Mcdrive. This is now the second time that the order was not complete. Will I have to clear out and check the bags first in the future?

Well, Everything has to happen quickly, quickly.

We were there today and ordered food to take away. Everything was only lukewarm, I didn't think it was good. The service staff wanted to distribute food that had been ordered in the store, but couldn't find their customers. And last but not least, something was wrong in the store, where service staff spoke loudly and disparagingly to the service employee in front of the customers. It doesn't work at all. But I know it differently.

McDonald's like any other 😀 Everything is fine.

6min waiting time for 20s nugets on the drive, even though there wasn't much going on. Then it was still lukewarm. Zero recommendation. Everyone needs to be trained. Not to be compared with other MDonalds.

Toys forgotten in the HappyMeal, fries cold and sticky and the burger flooded with sauce. The MCNuggets were fine.

It would be nice if you could order personally from an employee again.

First I ordered a Happy Meal for my son around 5 p.m. The waiting time was about 15 minutes at MC Drive, without a queue (it was right at the front) it was impossible! Then in the evening we got 2 menus and an MC Sundae. They wanted to give me MC Sundae right at the counter, which is completely illogical since it melts by the time I get the food. There was also a little discussion until I got a new one. Then the MC Crispy was prepared with bacon and the answer on the phone was that you can get a new one next time. It won't do me any good if I have the wrong thing at home for dinner. My question was, can you have it delivered, and they simply said, no, they picked it up themselves and didn't order it through Lieferando. Something is forgotten every time! In the future, you should probably also check the burgers from the inside. This is called service? It is definitely not a fast food restaurant in Nordenham.

Everything was very tasty, I'll be back

I like to go there often. I'm always satisfied.

We often stop by McDonald's for a coffee. It's always really good. Made from a cup of course, not paper cups.

You get what you can expect. Unfortunately, waiting times in the drive-in are often far too long.

Quick restaurant? I don't know if the definition needs to be explained to the workers again, because the food certainly won't be on the table quickly!!!! Nothing going on and you wait almost 30 minutes.

Very bad since they got new employees. You always forget something, except when you eat there. I wouldn't recommend it.

Ordered once inside and waited almost half an hour for the food. Then ordered in the mDrive, and even though there was nothing going on in the store, I waited almost 15 minutes. Fast food restaurants are different. 4 stars for the food because it's Mecces

Nice MC fast, clean, friendly & a huge tray for the children to play on. Gladly again.

Just terrible. All the young employees show enthusiasm, drive and interest in the guests - simply creepy. The job would be great if only it weren't for the guests... An MC Donalds to break the habit.

A very nice little McDonald's, we were surprised by the table decoration and clean tables. During the time we were there, they were cleaned twice. We don't know this frequency and would like it to happen at every McDonald's. The service was also very friendly. Only the coffee was a bit too strong for me personally. However, that is a matter of taste.

The only thing that happens quickly in this “fast” restaurant is the feeling of satiety. It's not uncommon for you to spend 20 - 30 minutes in the drive-thru before you've ordered, then you have to drive past all the windows unnecessarily and then continue to wait for your food. Cleanliness inside is always a gamble. The quality of the food... well, Mecces... Burgers carelessly thrown together, eaten lukewarm... It used to be fine, but now the store is to be avoided. Get something to eat quickly - it's definitely NOT possible here anymore.

You always wait forever for your food

The coffee was cold, but was replaced immediately after a complaint. The cheeseburgers had probably been there for a while and were swapped. So the service was great, but that shouldn't have happened at all. Hence fewer stars this time

Terrible. Now you wait 20 minutes for your food.

It's an absolute disaster that every time you drive through the mc drive something is missing. And customers are not even allowed to park at the window until everything has been checked.

Waiting times are far too long. I don't know how this branch got a franchise agreement. With 3 customers at the drive in and the branch empty, you wait about 15 minutes. When eating, expensive sauces are usually missing or certain quantities are not adhered to. If you order large fries you get a medium one and the fries are usually not served fresh.

The rooms were very cold, so you had to eat with a jacket on

Sie legen Ihrer Bestellung selten Servietten bei, das ist sehr unangenehm