McDonald's in Nordenham

You drive 30 minutes because you ordered through the app, and then the restaurant is closed for renovations. How come the app doesn't show you that? McDonald's owes me and everyone else who drove for nothing money for the gas.

Here's a good review for once; I've never been disappointed here. Sure, sometimes something might be missing, and they'll replenish it. But I've never been treated badly here or received cold/bad burgers. Anyone complaining here has never actually encountered a bad McDonald's or Burger King. Just relax in that backwater town.

I ordered fries, and in the background, the staff were complaining about me for ordering them without salt. Frankly, I didn't find that very customer-friendly.

I am very disappointed with the store; if I can no longer place an order at the counter, then it should be clearly stated at the entrance that orders can only be placed at a terminal. It's too complicated for me, and this is a way to lose older customers.

Excellent customer service, the food was nice and hot and delicious. A great atmosphere and friendly, helpful staff. 👍🏻👍🏻

I was greeted and welcomed warmly at the door, the food was very good and everything was served very quickly 💨. The fries were perfectly salted and the service was simply amazing.

The food was cold, some ingredients (like bacon) were too hard, and some of the fries were frozen. When we complained, the staff became unfriendly. This shouldn't have happened in an empty branch.

Disappointing... McDonald's drive-thru "please pull up" after a 15-minute wait, she comes out and asks "what did you order again?" Then it took another 10 minutes...

Why do I offer a delivery service if customers can never seem to order?! Every time we check, it always says: no orders accepted. Today, for the first time, I "managed" to add a burger to the cart, and when I clicked the "Checkout" button (which was highlighted in orange at the time),... nothing happened! Because CURRENTLY NO ORDERS ACCEPTED.... Seriously, McDonald's Nordenham, are you kidding me?!

This place deserves zero stars. Some of the staff are unfriendly. You're sitting there with your children, waiting for your food. We're sitting at the other table across from you. An employee in uniform and two companions are there. After eating, something falls off a tray. The employee sees what someone else, who was apparently eating there privately with their companions, doesn't pick it up and kicks it away. That shows you what kind of work ethic or behavior they have. Awful. And this is from an employee! Adults/employees are also role models for their fellow customers and children. Unfortunately, society is like this these days. Orders are terrible; nothing in our orders has been correct for the last few weeks. Something is always missing, sometimes even several things. It's a shame, because our children and we as a family used to enjoy going there. But we'll be avoiding it from now on and won't be going back for a while.

Once again, we were disappointed. We ordered food using coupons at the drive-thru. The first problem was that we stood outside for almost 20 minutes before the food was finally brought out to the car. The next issue was that something was missing from the order: a Tessa Burger 🍔 and a Happy Meal. So we went inside with the food. We waited another 5 minutes, the bag was repacked, and we went back to the car. Again, the Tessa Burger and Happy Meal were missing (they were out of boxes for the Happy Meal). We went back inside. Then there was another argument because the order was still wrong or incomplete. However, the receipt showed that we were charged correctly. Eventually, I'd had enough, and we left without food—€40 down the drain, plus sad kids. One thing I know for sure: McDonald's will never see us again!

This stupid digital ordering system is no good for older people. Things were better before!

Once again, a complete disappointment... The order was incomplete again; this time a Big Mac was missing. I can't understand how this branch can survive. The monitors aren't working, the employees are helpless, overwhelmed, or just so unmotivated, and the manager runs around like Rumpelstiltskin, making absolutely no impression of professionalism. If it weren't the only branch in the Wesermarsch region—which I find completely incomprehensible—hardly anyone would order from Nordenham anymore. Oh, and if paramedics want to eat at your branch, wouldn't it make sense to serve them as quickly as possible? Instead, they stand there for what feels like forever waiting for their order. Paramedics should be back on the streets saving lives, but unfortunately, that's not an option for this branch. I received my large order before the paramedics, even though I arrived at McDonald's later. It's baffling to me that you don't face any pressure from the parent company for this service. Your company can't possibly be proud of this performance; it's simply embarrassing. The restrooms are best avoided... you'd have to be pretty tough to get in there... hygiene is completely out of the question. The branch manager and his employees should be ashamed of themselves.

Unfortunately, delivery service is not available. There's no point in advertising McDonald's delivery service.

Once, we were threatened with the police because we apparently stole a burger. And in the mornings at breakfast, you wait 20 minutes (if you're lucky) to get a wrap and a drink. So much for fast food 😛

Well, the order takes forever! Even though I placed it online! Everything's a mess! On top of that, when I placed the order, I ordered a Big Mac with bacon and a chocolate milkshake, and they arrived wrong!!!! Plus, one of the fries is missing! Then they tell me, "We're human, and these things can happen!" Well... not recommended!

The burgers had obviously been cooked for a while and were completely squashed. The fries weren't great either. It all goes down to the wire.

Sorry, I wish I could give a better review, but, simply not. The food was cold, the fries were soggy and cold, and the burger was mashed together and then smashed back on the table the same way it arrived. Better go to a different McDonald's. This is the third time we've been there after swimming, and it's always the same.

Burgers are being forgotten more and more often, today a large burger and even a whole Happy Mail!!! Then you end up in the drive-thru McDonald's and have to let two cars in behind you. Because they had a smaller order and could drive straight on. A month ago I had to wait 30 minutes even though I was the only one in the drive-thru and had already pre-ordered online. Then two cars came along and were served first. The wait gets longer and longer even though the store isn't that busy and there are enough staff. The only excuse is always a portion of fries or ice cream. We won't be using the drive-thru anytime soon.

Tastes good but could be better

So I ordered through Lieferrando and waited a full 2 ​​1/2 hours. Not recommended.........

By far the slowest MC Drive I've ever seen. Wait time: 33 minutes. Employees were overwhelmed and clearly stressed.

A new update on McDonald's in Nordenham. I don't know exactly what happened, but the service, speed, and staff have completely changed 😃 I haven't had anything to complain about in the last two weeks. Everything comes quickly and freshly prepared to your table or at the drive-up. They also pay great attention to cleanliness. They even ask you at your table if everything is okay 👍🏻 All in all, very satisfied. Keep it up 😎

If you're a tradesman unfamiliar with the area and drive onto the site with a large van and a mini excavator on the trailer, you run into a bit of a problem. Unfortunately, I didn't notice the nearby turning area in the dark.

This place is a disaster, particularly the drive thru. Often it can take 20 minutes before anyone even asks for your order, and there will only be 1 car in front. The employees always seem stressed and overworked.

Just ordered a cheeseburger without a pickle, and the note on the burger said it had a pickle, too! If I were allergic, I'd have a problem!

The order was initially entered incorrectly; then we waited 25 minutes at the McDrive for a family order. Extremely weak!

Unfortunately, I'm becoming increasingly dissatisfied with my visits to McDonald's. Something's missing from every order—be it a drink, fries, or even an entire burger. This simply shouldn't happen at such a large company. To everyone who eats there: Be sure to check your order immediately upon receipt, whether in the restaurant or at the drive-thru. It's frustrating when you realize something's missing at home or on the go.

Catastrophic waiting times with bad food.

Great, friendly service, tidy and clean toilets, children had fun outside on the slide and there is a table with a touchscreen and air hockey and other games, a great end to the day, we would love to come back 🙂🍀👍

Disaster. We drove through the McIntosh Drive-In. The store was almost completely empty. The drive-in was also barely busy. Still, we had to wait a very long time before we even got our turn. The food also took forever to finally arrive. We discovered at home: there were no ice cubes in the drink, and one entire special burger was missing from a McIntosh menu. Total disappointment.

I find the young employees to be very unfriendly and rude. When they pack the food in the bag, they throw it in, and the packaging is completely ruined. This is outrageous. My friends and I will never go to the store again.

Hello. I understand the "one-star" rating. The staff shortage doesn't make things any better. Of the six items ordered, one was missing, and two weren't what was ordered...

After standing in front of McDonald's with our children and seeing that it was completely full, we drove through the drive-thru and ate in the OBI parking lot (next door). Our order wasn't complete, and the surprise for the kids, in their Happy Meals, wasn't there either. My BigTasty bacon was carelessly slapped together, and the sauce was sitting next to the burger in the shredded lettuce, which was also lying next to it. The patty was half outside the burger on the other side... On the positive side, the breading on the chicken nuggets was slightly crunchy. Since our day had been very long and we wanted to get home quickly, we didn't complain. We're also tired of ordering from the drive-thru, as something is almost always missing.

I just got myself a Hamburger Royal cheese. My God, it was as flat as a shoe sole. What a load of junk that is! Absolutely outrageous.

The cashier can't process orders that aren't placed via the terminal. He says it's too complicated. Otherwise, the food is mostly clean and prepared quickly.

A simple Big Mac meal + cheeseburger took 14 minutes... "fast" restaurant...

I just bought four Big Macs and realized when I got home that all four only had one Paddy on them. 😝 I don't know if it's possible to be that overwhelmed? Simply unbelievable! I really can't recommend this store!

McDrive today took 35 minutes. Simply unacceptable.

An unbelievable wait of over an hour in the drive-thru. The employees are under constant stress. Processes could be optimized to relieve the team's workload. Criticism seems to be unwelcome in this store; employees are simply concerned with somehow surviving the day. The store management clearly has a responsibility here. Only a satisfied team can deliver good results. It's a shame that this store stands out negatively in so many ways, from the sanitary facilities to completely overwhelmed employees to the unacceptable way it treats customers and employees. A shame, especially in this day and age.

I went to McDonald's one weekend – unfortunately, the impression was very negative. There were a lot of customers, but clearly too few staff. The employees did their best, but they couldn't keep up. I waited over 30 minutes for my order, even though it was a simple one. The food was served almost cold – with no apology, completely indifferent. The dining room was dirty, there were leftovers from previous customers on the tables, and no one cleaned up. It was obvious that the team was understaffed and lacked proper organization. This kind of service on a weekend is simply unacceptable. I won't be coming back anytime soon.

Today there was a very unpleasant situation in one of the McDonald's chain. Today, during my visit, the hall was busy, so I understood that I would have to wait a long time for my order. After half an hour of waiting, my friend asked the employee if everything was okay with the order, to which he replied that McDonald's Drive was the priority service. We agreed and after 1 hour and 20 minutes, the employee asked me again about my order and brought it in another 15 minutes. They did not bring me my milkshake and I politely asked them to bring it, which was done quickly. After trying the cola, I realized that this was not the cola I ordered. I did not do anything because I understood that people were tired at the end of the day. Then they brought me my order again (due to a mistake by the employees, which I refused). Having started to eat the salad, I realized that they did not put sauce on it either. I was already angry, went to the cashier and demandingly, but still in a polite tone, asked for my sauce. to which the worker brought it to me and defiantly threw it on the tray, after which he began to shout at the entire restaurant, proving that he was having a hard day, saying that I was shouting at him at the checkout, which is definitely not true (guys, check your cameras if you have really bad hearing) without being embarrassed that I had a one-year-old child sitting next to me. We called the manager, to which he said that everyone was having a hard day... I was publicly insulted, to which NOTHING was done to make amends. Shift 06/01/2025 at 19~21. We sat for 2!!! Hours to eat a simple order of salad, milkshake, nuggets and water!!!!!

Be sure to check the bag for your takeout menu. Some items are missing.

I wanted to order something at the till but apparently it wasn't possible. I then went to the terminal, ordered and selected cash payment. Waited 25 minutes for the food and asked if something had gone wrong. Yes, I should have gone to the till to pay. At other McDonald's each order is simply prepared and you can pay when you are called. Not here. I waited another 25 minutes while other customers simply order at the till and receive their order after 5 minutes. I asked again and nobody had any idea what my order was. I waited another 10 minutes and then asked again in a friendly manner. The people behind the counter didn't understand anything, only a young guy was approachable who then casually prepared my order. A small milkshake and 3 chicken burgers. It took an hour. I was there on a motorbike and got caught in a storm so I ate my chicken burger with hardly any sauce on it in a parking lot further on under an awning. There are certainly some decent employees at this McDonald's, but the processes are abysmal, and the staff who have anything to say are simply abysmal. From now on, I'll only go here when I need to use the restroom, and even they can't get it back to normal. The worst experience I've ever had in a "restaurant" :-)

Fast service with very friendly staff!

Employees are sometimes overwhelmed and not properly trained. Long wait times for food. The store manager is sometimes not taken seriously.

Everything was pretty messed up. Patience is required; the wait time was record-breaking.

I ordered food from the McDrive twice last week, and each time, they forgot something. I find that outrageous, especially when you pay for the food.

A pig's nest :-( Very dirty, tables greasy, in places "decorated" with leftovers from previous guests, tray carts overflowing, so we had to leave our leftovers on the table, fries very greasy, and the food was generally too cold. We stayed because of the kids, but this was our first and last time. It's a shame you can't give negative stars here.

Unfriendly staff and long waiting times

The staff was just rude. I didn't immediately see the tray cart that was at the entrance and put the tray on the counter. Which is usually received very positively in reputable restaurants. Here an employee pointed his finger at me and pointed me towards the tray trolley. Next time the tray will stay on the table. Clear confusion between customer and employee here. Because in advance I noticed arguments between the employees. Never experienced such a bad McDonalds branch. Definitely never there again!

yesterday: bus driver with a 25 minute break! Smart menu ordered and paid for at the terminal. Unfortunately, after 23 minutes, I only checked the contents of the bag on the bus: one double cheeseburger instead of two cheeseburgers! No problem, because there was no time to eat anymore! Toilets: A urinal has been broken for months, dust streaks on the doors, paper everywhere on the floor, soap empty...

Clean local, taste-wise the best McDonald's in Lower Saxony

Unfriendly staff, cold burgers that apparently flew across the kitchen. When citizens returned it because it was cold, it was just warmed up and returned to me. When asked, the response was rude... Absolutely no longer recommended

This is a terrible establishment, you wait more than 30 minutes for your order (I posted a photo), and they also tell you to wait. We ordered maxandi ice cream, brought half a portion, asked the staff, they refused to change it, called the director, she started screaming, refused to change or supplement and returned 2 euros back! The attitude towards customers is very bad 👎

der nether dip war nicht scharfffffff genug um zu verecken wie ich in nether und sie ist scheisseeeee der rest coooooooolllllll

The DriveIn is a complete disaster. Processing customers at the drive-in takes forever compared to other branches. But you don't need to expect better quality for the long waiting time, quite the opposite. Some things are completely cold. In addition, I have to admit that I have had a mistake with every order so far. Either items are completely missing or the wrong things are put in the bag. Even if you only ordered one menu, sauces were missing and the wrong burger was included. Absolute impudence. Complaints are not responded to at all and you hear statements like “Yeah, just bad luck.” Definitely not recommended!

Overwhelmed employees who can't or don't even want to read Werder... ordered online, paid a lot of money, and then, as a customer, you're obligated to check whether the order is complete... and it wasn't (as we've actually experienced several times). That the store still exists and that PEOPLE work there is incomprehensible to me. Robots would certainly be more reliable...

You can totally forget it, it's better not to go there anymore. Food is cold and half is missing when you order at MC Drive. Price performance doesn't fit at all.

The employee at the drive-in entered completely the wrong items when ordering. Instead of 2 ice cream with caramel sauce, there were almost 3 chocolate milk shakes. I then corrected the employee. The highlight was at the payment counter. He looked at me and closed the window. After I was completely ignored, I went to counter 2 "Output". There the other employee asked me to go back and pay at counter 1 to the employee who didn't understand anything and didn't want to collect anything. When asked whether the manager is in the house, the answer would be succinct: Yes, yes, go there. I find such behavior outrageous. This complaint will be sent to a higher authority than this franchisee. mfg

Zero stars, that's for sure.....I'm driving my car and a young employee drives on the wrong side of the sidewalk and then I get yelled at by his superior....Level is not hand cream...can get rid of my money somewhere else. In the United States, both of them could pick up the papers from the big boss!!!

So it's a mystery to me how it can happen again and again that the ordered goods are missing or wrong! It's increasing more and more. There isn't an order we've placed where something isn't missing, something like that is annoying, especially when the staff isn't capable of taking criticism at all! Just experienced it again today and then you are treated so unfriendly. McDonald's trains your staff to be friendly and learn to read because apparently that's not everyone's strength in their restaurant!!!

Food is COLD, the staff is resigned🤷🏼‍♀️..."It's always like that with food!" It was said in my criticism... well then, it was the last time for ME! No desired reaction! The customer is probably not "king" there?!

Went to the drive this afternoon around 1 p.m 2× mc smart menu 1×2 cheeseburgers and 1×2 chickenburgers + 3 cheeseburgers! Of course there were 2 cheeseburgers missing when checked, when I got out I was totally rude, he didn't forget anything even though the employee had checked the bag himself, totally rude, no apology whatsoever and denied all mistakes. Waited 5 minutes again for 2 cheeseburgers that were missing. Bag was handed to me, still no apology, nothing!! So very cheeky which is not customer friendly so it was the first and last time I was there. Because the worst thing was that there was no insight.

Extremely competent team! Very friendly welcome. Particularly satisfying. Extremely clean toilet. Completely pleasant atmosphere.

Very nice staff and very clean.

I drive almost every day when I have a late shift at 12 a.m. and just before 1 a.m. I hardly want anything to eat. My favorite operator who gives out the food is not because you only get cold food, but today 1:13:25 a.m. 1:40 a.m. I ordered the mc smart menu colla It didn't taste like a citizen at all, it was cold and the chips were scraped together and the leftovers were scraped together so I'd rather wait until I get to the next mall I'm at home on the night shift...

The food is really bad because the rolls feel like they are days old and the employees are really of no use

We wanted to have breakfast at McDonald's this morning to celebrate the day (my brother's confirmation), as there are hardly any other options for things to do due to the current situation and this was his restaurant of choice. So in a way it was our last McDonald's Coca-Cola (registered trademark) straw of hope. However, due to technical difficulties the shop was closed and the straw was taken away from us. The resulting hunger and madness even led my father to argue with the intercom. After making sure there wasn't a soul in the branch, we headed to another branch of the fast food chain to feed the crew. Conclusion: business was closed. :( #Confirmation2021 I wrote this review about 14 months ago. Of course I only gave 3 stars because the branch was unexpectedly closed. Today, on July 24th, 2022, I made my way to the store again (of course I have been here several times - after all, this is the McDonald's branch that is closest to me and if you consider the state of the world and mine If you take your own psyche into account, then you have to treat yourself). After walking for a while with my brother (not the one in the previous review) and my dog ​​at the pond across the street, we thought a McFrappé/milkshake would be just the thing. We took the journey and when we got there I treated myself not only to my frappe but also to the McDonald's Frisbee, which is currently available for collection points. My brother ordered a strawberry milkshake. Along with our drinks, we went to the Obi parking lot and sat on one of those hardware store shopping carts, played Digimon TCG for a while and enjoyed our purchase while my dog ​​chilled with us (with water and treats of course). Conclusion: Service was good. Milkshake was good. My psyche is still fucked up, but at least the frappe tasted good. 10/10 for this lovely afternoon!

I've been there many times and haven't had such good experiences with the drive-in. Maybe it's due to personnel policy, but waiting times are often long and then something is missing - usually some sauce or everything is cold. You wouldn't expect particularly crispy fries here. I find it a bit unfortunate when the person in front of you takes 5 minutes to take his order, and the whole time my bag of burgers and fries is already waiting on the counter (without heating). I've experienced this several times. It also happens that I wait 10 minutes even though there are only two cars in front of me in McDrive. The McDonalds in the neighboring town (Bremerhaven) is much better. Update December 2024: Went there again after a long abstinence from McDonald’s. Ordered via app, picked up at DriveIn. Once again I was very annoyed. Not only was the additional sauce we ordered and paid for missing, but our HappyMeal didn't come with any toys or apple pieces. Unfortunately, the 0.4 liter Cola Zero that I ordered with my meal was also an iced tea. Since I was sent to the parking lot for a good 5 minutes, I only got a chance to check the order after leaving the McDonald's premises (we ate in the car in the neighboring parking lot). The fact that the food was cold about 2 minutes after receiving it just topped it all off. This was all really bad and I probably won't visit this restaurant again anytime soon. Addendum: After I emailed my experience to McD, they apologized and offered me reparation. I thought that was good.

Typical McDonald's. No long waiting times, friendly staff and delicious food.

We were there a few days ago, unfortunately the order was taken incorrectly and then we were treated very stupidly because we wanted the change back.

Had dinner here today and everything was cold. Not just 1 product but everything I ordered was fries, nuggets, burgers. Burger was dry, cold, sticky. I often eat at McDonald's but what I got here today was terrible. It's a disgrace to serve something like that to a customer. Here I can see that this McDonald's branch does not adhere to the deadlines to serve customers warm to lukewarm food. Normally, after a certain period of time, the products that are already finished have to be replaced with new ones. I'll say it again, I've never been served such cold food from McDonald's before, along with all the products that were ordered. I'll never come to this branch again!

So the audacity can no longer be surpassed... We have ordered via the app twice this year and both times something was always forgotten, sometimes the burgers, sometimes the fries or both like last week... And you also get hit on when you do want to check at the stopping point whether everything is in the bag. Kindness is probably sold out too.

Waiting times inside and on the drive impossible - 30 minutes for two coffees. Everything inside was very dirty and hectic.

If all the guests in down jackets and hats have to eat their meal freezing while eating with the air conditioning running at the end of November... it's not possible at all, especially with children

Very unfriendly boss/shift manager, doesn't treat the employees well and spreads a really bad mood. Everyone is totally under stress, so you don't like eating here!

After about eight years I went to a McDonalds again. Unfortunately, the Big Mac we ordered is no longer “Big” like it used to be. Ambiance is ok, staff was very nice, parking available right in front of the building. Food was OK except for the size of the Big Mac.

I wasn't at McD, but next door at TÜV-Nord. Great service and very friendly.

The burger was cold, the tables were all messed up, the counter was overflowing, the floor was trampled with fries 😡not nice

Very dirty, far too few employees

We were there today on October 22nd, 2024 at 1 p.m. and were treated so unkindly by the shift manager, I mean, that I found it really outrageous, just because we were standing to the side at the counter. There was hardly anything going on but, as so often, he seemed completely hesitant and, not for the first time, unfriendly. Too bad. In my opinion he is overwhelmed by his task.

This time it was insane and outrageous what happened there...ordered via the app and picked up in the drive...I got drinks, then I had to pull over and wait...after 20 minutes. We finally got the food, which didn't belong to us, but to the vehicle behind us... my wife parked the car and I went in with both bags. As soon as we arrived, the bags felt ripped out of my hand and I was left standing...when I asked what was wrong with my food, I was asked what was ordered...I listed it in bullet points. Then the statement that no happy meal was ordered in the last 15 minutes and he could only track the last 15 minutes, my answer “I found the error... I've been standing here for 3/4 hours. I was then told that I hadn't ordered it here but in bhv...whereupon I told my colleague that it had already been paid for and debited from my account, even when I showed the booking I wasn't believed...after the boss personally After I wrote down my order and got it ready, we went home and noticed that two things had been forgotten... so sorry, but that was really insane, I don't get anything else here in Nham, so I'd rather take the detour to Bhv

There are always waiting times at the drive in. The drive in then blocks the exit if you need to get your food quickly. Fries are often only lukewarm.

My friend didn't get his coke and almost died of thirst

Hello, I read all the bad reviews and wanted to see for myself. Super friendly service, food: top Ambience: Completely in keeping with the franchise. All in all, you really can't complain about it. Anyone who works a lot also makes a lot of mistakes, which is probably where the negative reviews come from. All the positive experiences were probably never put into a review.

Today we had food delivered to us through McDrive. Unfortunately, this time we were very negatively surprised by the unfriendly staff. First of all, one of the two didn't know how to change online orders, so his colleague/boss took care of it. But totally annoyed. My husband said thank you, my love. Then she said: I don't know yet whether I'm that sweet. And in a very rude tone. A little later after we got the drinks and had to wait for the rest of the food, I noticed that I got Lipton iced lemon tea instead of peach. I pointed this out to the employee and he tried to explain to me that McDonalds doesn't have peach iced tea, only lemon. I should contact his boss. Then I went to McDonalds to talk to his boss. She wanted to tell me just by looking at the drink that it was iced peach tea. We're thinking about not eating at McDonalds anymore! That was very rude!

Just McDonald's. Like everywhere

Unfortunately the food wasn't cooked properly after repeating it several times and was almost cold But 3 stars because the guy was very likeable

Eating, well, normal Service normal Ambiance is normal, not always clean

I usually go through Mac Drive and it takes a long time there. Even if there is only one vehicle in front of me, you wait and wait until you hear a voice, hello! A moment please! It's better to keep quiet. Someone in front of me had already honked today and drove off again in a rage. I've never experienced anything like this at any other McDonald's. They really have problems in Nordenham, the staff tries very hard but somehow it doesn't work at all.

Standard MCs. Depending on when you get there, you may have to wait longer. The food is nothing special, something is rarely forgotten, but otherwise it's ok.

In the past there was simply a wet wipe for the MC Rip. Today we don't even pack a napkin anymore.

Food often comes out of the kitchen cold and carelessly slapped together

Unfortunately, this McDonald's gets worse with every visit, the waiting times in McDrive have now reached enormous proportions, even if there is little going on you have to plan at least half an hour. Then the food is 90% wrong. Unfortunately, you now have to unpack the entire order and check whether it actually contains what it says.

1. McFlurry ordered in the app, not available on site because the machine doesn't work. App error, was not configured correctly. 🍦❌ 2. At McDrive, when you got out to talk to the staff because you forgot your McFlurry, you were photographed by strangers sitting in the car. Nogo. Whatever. 📸🤷‍♂️ 3. When we got home, we noticed that there were particles floating in our drinks - we had three cups - and all three of them had particles floating in them. There were no ice cubes in it either, which made us wonder what kind of particles they were. 🥤🤢 4. Because we were suspicious, we emptied the cups and discovered by chance that one cup had a hair in the cup. 😱🤮 This now means that we have to be more careful no matter where we order something. We first have to check whether there is anything in our drinks. After the incident, I can't drink from cups that have been refilled at fast food stores without thinking in the back of my mind that something might be wrong. 🥤🤔

Waited 60 minutes for food and then they forgot half of it. Once and never again.

****Edit***** After a marathon phone call, I finally reached someone, absolutely stressed and not very friendly...also difficult to understand because they spoke so quickly...Apparently a mistake from Lieferando, unfortunately I didn't understand anything else!Money was requested back via PayPal.What happened to this McDonald's ? Ordered for delivery especially before rush hour! Delivery should take up to 50 minutes. That was 1.5 hours ago, no information that it will come later. Can't be reached by phone to ask. Totally classy!

After a long time, I gave the store another chance. And despite having fewer expectations, I am underwhelmed. The default state there seems to be “Overwhelmed”. Employees prefer to flirt with customers instead of working. Waiting times beyond good and evil. Orders are marked as ready for pickup even though they are not ready, presumably to meet internal timelines. Employees are constantly breaking off a task and doing something else, so orders are sometimes processed by 4 different people. As a result, things often get mixed up or something is forgotten today. On top of that, the food was cold.

Rude staff. There is cheating. Man pays for a double burger but gets a single one. Already for the second time