McDonald's in Herzogenrath

Bad staff, really unfriendly and unfair. Tried to kick us out before time, didn’t respond to our orders untik we asked where our orders are… really bad service

Ordered and received two McRibs and two Happy Meals to take away. Then went home for dinner. Opened the McRib at home and what can I say..... got a new variation 🥴 that wasn't as tasty🥺. After 5 attempts to reach the guys at McDonald's by phone, of course without success, I left my small children at home and drove there. I was hungry. There I received two new McRibs, two toys for my children, a large fry and a mayo. Wow what a gesture. My first fries at home were of course already cold and the cola... well, sweet, non-carbonated syrup. I went back home and gave the toy packaging to the children. One contained a terminal block and some packaging waste. One of the children was of course disappointed and then laughed his head off and said he wasn't sure if he wanted to eat there again. 'Who knows how the food will be prepared when so many mishaps happen at once.' After all the hiccups, I have to say...thank you McDonald's...I wasn't hungry anymore and I did something for my figure.😅 Attached are the two pictures of the new variation and the "toy". My oldest now wants to become an electrician. In addition, I have put the original marketing image from McDonald's here. A relatively “small” difference.🤔🫣 Overall, a rather unsuccessful conclusion. But the Kono afternoon with my boys was worlds better!

Incredibly slow. If you're in a hurry, you should give the branch in Herzogenrath a wide berth.

Extremely bad cheeseburger burger costs 2.50 x2 so 5€ why then 2 pieces more than 5€ so something can't be right

Where are the good old days? I paid over €26 for 8 cheeseburgers and a fries A few years ago I would have gotten 26 cheeseburgers for that And to top it all off, the citizens threw themselves in and clapped together

Cleanly run McDonalds. Patient lady at the counter. Burgers and fries fresh, warm and delicious

As always, McDonalds is a company that should be run the same way everywhere. Taste and price are standard. We were lucky and our fries were hot and fresh

A really nice relaxed breakfast and the advantage is that everyone can donate money to the children's aid. Just a nice action

The order was not placed because official payment in the form of a 200 euro note was refused.

Everything's great, turn on the heating 🤣😝

Coffee was extremely bitter Otherwise a McDo like any other

Kaff Laden I've been waiting for 20 chicken mc nuggets for 20 minutes

Very nice staff and clean place. Only the food could be warmer.

Bayram is a very nice employee, I am happy every time I enter the store and see Bayram❤️❤️. He not only has to become the boss of McDonald's but also the chancellor of Germany. Bayram, I love you

The ordering terminals. Are confusing at McDonald's. Because with a classic MC Chicken menu you are asked if you would like an extra drink. But then it turns out to be your fries instead. Due to the confusion, the staff gave me free fries with mayo.

We were about to place an order at the counter, a coupon couldn't be redeemed, so we asked a staff member for advice. At first he looked a bit stupid, then asked "you speak English"? Are you crazy? We are in Germany and should we speak English? Never ever!

The BigMac is just a SmallMac...

Maybe it should be cleaned or renovated again

Unfassbar Grüne Pommes die falsch gelagert sind cola was Nach wasserschmeckt das meiste eiswürfel sind essen einfach ungeniessbar

Always check your order, I have never ordered anything from drive in and it came whole. Something is always missing

Sensibly composed products that give the impression of being “freshly prepared”. But what stands out positively compared to other MCDs is the very nice staff at the drive in.

I was hit on stupidly there at 3:48 a.m. because it was just before closing time and that's why my coupon didn't work... And waited another 25 minutes I would consider going there.

Simply good, it's simply good at McDonalds!

It's noisy, the tables and floor are dirty and the food is cruel and very unhealthy.

But I love it,,,, who doesn't 🥰

Great restaurant. Food was delivered quickly and was hot. Some rubbish here and there, but for a McDonalds it looked neat. Not very many parking spaces so you have to be a bit lucky when it is busy.

Of course it's McDonald's - but what's annoying now is the wait (almost 20 minutes) at the Mcdrive and the constant parking on the other side. That doesn't make any sense at all...

Mc Donald's, but compared to Germany, great service and very clean

fresh food, fast service and friendly staff Gladly again

Super tasty, fast and friendly service.

At 10:15 we were not allowed to order a MC rib and cheeseburger because breakfast was being served at that time. Okay, fine then we'll order a MC muffin. Please once with ketchup. Sorry, but that only works from 10:30. Very bad that I can't order ketchup at 10:15 and apparently fifteen minutes later I can... Not really customer-oriented if you ask me...

You can eat there every now and then and it always tastes good at mecces

Kind workers who can admit mistakes and fix them properly. Serves a good breakfast as well. Customizing items on the kiosk better than in the Netherlands

Friendly service and the food is brought to the table

Recently I had a very disappointing experience at McDonald's. The service was unfriendly and slow even though it wasn't busy. My order was incorrect and was reluctantly corrected. Overall the visit was frustrating and I will choose to go elsewhere in the future.

A McDonald's where the ordering terminals are not excruciatingly slow. Incredible

Hello community, We were there with family and ordered cheap menus using the app. Everything was fresh and delicious. The ambience is nice. The shop clean. Not too crowded and no waiting time. We ordered at the machine and as soon as we sat down our orders came. I already had one point... The prices are getting higher and higher, unfortunately also with the promotions and the menus. I still know that a special menu was not offered for more than €9.99. Thank you, have a nice stay and enjoy your meal

Best MC Donalds in Euregio area

No matter how often I order there because I want something quick, it's always different. Order incomplete or if you want extra sauce there is a sticker on the castle but no more sauce. Small fries from the happy meal exactly the same amount as a large fries from McMenu although twice as expensive. Well what can you say 0 stars is too much for that. It's just getting more and more expensive, but the quality is decreasing. Today the proof is true again, one-sided, a little sauce on chicken burgers just like mcrib and only a little bit so that I put ketchup on it at home, just a cheek for the money, far too expensive.

Very friendly service. When I ordered the fries were flabby and not hot. Shortly afterwards it was requested and without much fuss it was remade. Even if it's not 5* food, the staff make a big difference.

Finally there is breakfast again and, as always, very tasty. Service and cleanliness as always in Kohlscheid is good for a Mc's.

Clean. Friendly staff. Modern facilities. Convenient ordering via app or terminal, but crowded at peak times. Never long waiting times. Price-performance ratio mediocre. Happy meal cannot be ordered via app

Cold fries.. Didn't get any new ones. Sad. Bad customer treatment. Not recommendable

1☆ is already too much for this incompetence of people who are supposed to serve you and become cheeky when they don't speak the German language. It can't be that a global company approves such incompetence, as a result of this, loyal mc customers are lost for years...So Eschweiler Avoid McDonald's in the morning shift!!!

Just a regular McDonald, No Halal Food offers like England.

A McDonalds where quality is their top priority. The staff is constantly busy keeping the place running and serving the freshest of foods.

That's where the stupidity of the McDonald's workforce works. Every time something is missing from the drive, they are simply too incompetent to put food in a bag. Just spent 2 minutes at the counter talking about the glasses that are currently available in the Mc-Menu and these intelligent beasts simply can't put a glass in the bag xD

I'm really very sorry, but in recent years, the best mäcces ever. They were only drive in, but the food was hot, the fries were fried and salted just right, they were even brought to the car and the waiting time was absolutely okay. Very friendly staff and since my wife is such a fish fetishist, I was allowed to take a bite, the best thing ever. I had no idea how much my children could enjoy the nuggets if they were made correctly. So the extra km are worth it if you feel like eating mäcces again...

We waited for a very long time, about 20 minutes. Despite the fact that there were few people

This McDonald's is very clean and I really enjoy eating there. The staff is very accommodating and deserves high praise. Barab bababa I love it!

Nice multicultural cozy restaurant.

Nice table service. After ordering, you sit down and it is delivered.

Dirty tables, the floor sticks, the chairs are greasy, the windows are greasy.

MC donalds halt. Aber nicht sehr sauber.

Am liebsten würde ich gar keinen Stern geben. Das Essen ist eine Katastrophe und einfach nur ekelhaft. Das Fleisch ist verdorben und meist noch roh. Wenn man sich gerne den Magen verderben will, sollte man dort hinfahren. Ich lag 3 Tage flach und das nur wegen den Chicken Nuggets aus dem Happy Meal, danke dafür. Ich werde diese Kette nicht nochmal besuchen.

Bis auf die Sauberkeit der Tische war alles okay

Unverschämte Preise mittlerweile.

Mal ehrlich .... es gibt eine Inflation, davon habe ich gehört, jedoch ist die Preisfindung der Betreiber meiner Meinung überzogen... 🙈🙊🙉🍔 Da gönne ich mir demnächst lieber ne Bratwurst um die Ecke.

Meine kleine liebt es...Ich persönlich mag es nicht. Geschmack ist King

Ursprüngliche Rezension: Wenn ich noch einmal einen Burger bekomme bei dem der Käse unten drunter liegt, komme ich wieder rein und sorge höchst persönlich dafür dass der Jenige Welche wegen Arbeitsverweigerung abgemahnt wird! was ein müll!

Het is een Duitse MacDonald's, dus de kaart is anders en veel uitgebreider., maar de Big Mac is precies hetzelfde als overal. Een aanrader als eens iets anders wilt maccen.

Sehr freundlich, richtig auf Zack mit der Bestellung. Tisch wurde direkt abgewaschen.

Mc Donalds eben. Nicht mehr und nicht weniger.

Leider habe ich mich heute sehr geärgert. Mein Mann hat etwas zu Essen bestellt: Einen Wrap, einen Burger mit Pommes und Getränk, einen McSundae und einen McFlurry. Was wurde ihm zuerst hingestellt, während er noch knapp 10 Minuten auf den Burger warten musste? Richtig, das Eis. Dementsprechend war das Eis bereits geschmolzen, als er den Laden verließ. Trotz einer Bemerkung seitens meines Mannes wurde das Eis nicht zurück genommen. Ich hatte dann daheim (wohnen nur eine Minute entfernt) ein flüssiges McSundae. Nun, wer die Launen einer schwangeren Frau kennt, weiß wie kreuzunglücklich ich nun bin. Danke für nichts.

Top job 😁👌 bis nach hause geliefert. Netter Lieferando Fahrer.👍

Mein Lieblings MC in der Städteregion❣️

Gut organisiertes Team. Beim Essen gibt es keine Überraschungen.

Halt fast food, sehr nette mitarbeiter und sehr angenehme außen sitzgelegenheit

Fast kaltes essen , egal wann man kommt . Pommes schmecken abends teilweise nach alten Fett. Kaum bis keine deutschen Angestellten!!!

Heute nochmal nach langer Zeit dort gewesen und was soll ich sagen ...jedes Mal, wirklich jedes Mal fehlte etwas....Lesen vom Display ist anscheinend wirklich nicht die Stärke....OK, ich hätte selber nochmal nachschauen sollen, aber ist das wirklich nötig??? Anscheinend ja ....nie wieder Leute ...

Tafel netjes schoongemaakt toen we daar om vroegen.

Alle Tische verunreinigt, Toiletten dreckig und das Essen eine Katastrophe! Nie mehr!

Sehr freundlich ,und gute Qualität

Zeer goed bevallen. Mooie verzorgde zaak. Schoon en lekker eten. Vriendelijke bediening en op fijne rustige lokatie.

Meer keuze en veel goedkoper dan in Nederland.

Waren wieder Aus Essen mit Freunden von uns. Es war auch diesmal wieder echt lecker und die Portionen wäre auch reichlich. (die Pommes sind jedesmal sehr salzig) deshalb ist nach-salzen nicht nötig 😂

Leider wurde hier schon zum 2. Mal hintereinander vergessen mir beim MC Drive die bestellte und bezahlte Apfeltasche einzupacken.

Das Essen wird im Vergleich zu Früher immer kleiner portioniert und dadurch wesentlich teurer.

Duitse McD heeft een uitgebreidere menukaart dan in NL 👍🏻

Service sehr freundlich, der neue Big Mac sehr lecker. Nur der Fußboden sowie der Tisch klebten.

heerlijke burgers en alles wel mmmm

Ik vind de Duitse MAC lekkerder dan die van Nederland

Immer sehr schnell und überwiegend frisch! Reklamationen werden immer höflich und zügig bearbeitet! Swhr nettes Personal und tolle Aussenanlage! Gerne wieder!

Draußen war es sehr dreckig. Da sollte jede Stunde mal jemand nach dem Rechten sehen

Schnell überfordert, lange Wartezeit.

If you love McDonalds this is the one for you nice vibe great food and love to the mcrib