McDonald's in Königswinter

So before the renovation, the tables and floors were clean and the stay was much more pleasant. I'm out, I'm taking my money to the competition now

Two customers in front of us “forgot” the gift at the happy meal. We then “forgot” the squeezes.

Before renovation one of the best McDonald's in the area - now one of the worst. We actually enjoyed going here before the renovation that took place in November. Have been here twice since the renovation. In our opinion, the new concrete look is horrible, it looks very cool and uninviting. Unfortunately the food was very bad both times. For the first time and I've been eating here regularly for 10 years, nuggets were fried again, i.e. warmed up. The Curlys were already cold at the table. The rosti barely had any sauce. We were used to it differently - a shame.

The ambience suffered badly after the renovation. It exudes the charm of a maximum security prison. In the USA. The service is incredibly friendly but there are often missing or incorrect products in the bag, which is really annoying. A nugget you ordered turns out to be a chili nugget in a child's mouth.....not great at all.....The products are also simply never ready for delivery. All in all, unfortunately not recommended.

Rebuilt, it used to be nicer there

Freshly renovated, but not nice. I don't like the concrete look in a restaurant. There is no indication at the counter where you can order or pick up. The dish return is so hidden that it will hardly serve its purpose. Who planned this??? But the staff were very friendly and the food was freshly prepared

Today our collective order included three BicMacs with just one patty and a yawning emptiness between the other slices of bread, as well as an innovative McChickenChiliCheese instead of a DoubleChiliCheese....

Looks great after the renovation. Unfortunately there are unusually long waiting times at McDrive. Queue stretches far out onto the street. Something urgently needs to change.

On Saturday morning it was still cold and unpleasant in the restaurant. The touchscreens worked very slowly and required a lot of patience. The service was friendly and quick. The breakfast was okay.

This place used to be great (before the renovation). But now: 25minutes waiting for a burger? 🍔....

1st visit after the reopening/renovation.....and - completely disappointed!!! I would like my “old” Mäkkes back please!!! Now, after renovation, you feel like you're in a train station hall. Yes, of course, it's a fast food restaurant, the operator certainly doesn't want you to linger there. But it doesn't have to be sooooo uncomfortable, loud, narrow, impersonal, uncomfortable!!! I found it so unpleasant that I would rather drive 16 km to another branch soon than stop at the one within walking distance again! Very unfortunate...

What kind of fancy shop is this?! It's very quiet in there, there's no smell of food anymore, it's totally cozy and super musty. Personally, I could never have imagined what you could get out of a building like that.

Every time I got the wrong products or things were missing. Waited 20 minutes for takeaway food. No place to sit while waiting. Unfriendly and incompetent staff. The staff should also be able to speak German.

Renovated and reopened. The stupid ordering terminals are still there. How is a wheelchair user supposed to use it?

Incredibly bad! And it doesn't matter at all whether I'm talking about the cleanliness or hygiene in the interior, the situation in the drive, the toilets, the staffing of the cash registers, or the café, or the burgers! Most of the burgers are clearly left under warm control for a long time, under the eyes of the employees. Result: sticky, unappetizing goods that should have been thrown away. Advice and criticism from us were rejected by management as "unjustified", but we were given all the dishes we complained about replaced with freshly produced products. However, the employees are unable to produce the standard meals in sufficient quantities during peak times. Result: Waiting times of 20+ minutes in a fast food joint and traffic jams all the way to the roundabout! Nobody was unfriendly, but all the employees were always rotating around hectically and obviously stressed, which suggests that they were understaffed. In our view, there is a lack of coordination and control by management regarding the quality of goods & service delivery... Employees and, last but not least, customers have to endure this!!! And the best thing: burgers, drinks, ice cream, etc. are always SOLD OUT!!1! So much so that these offers have already been removed from the notice boards.

Unfortunately the coupons from the McDonald’s app didn’t work!!! Very disappointing as the McDonald's only reopened today and has been completely renovated

Apparently open! We walked around the Mcs twice, nothing was open!!!

Restaurant closed, only McDrive. Went to charge the car and (like many electric car drivers before us) wanted to quickly get something to eat at the counter. Pre-ordered via app so that the employee doesn't have so much work. Everyone was served before us, except us. Nice. ☺️ Employee of the Month! ☺️

McDonald's right on the highway. You can quickly move on again. It's just like any other Megges.

This MC is located directly on the A3, is easy to reach and you can quickly get back on the motorway. Otherwise, McDonald's as you know it.

Best McDonald's, ultra fast and hot service, even when waiting in a busy drive-thru line. The nugget's are even better than in France, our menus were so delicious... top 1 remained as you are

Just McDonald. What's annoying is that a self-service panel, the first one right at the entrance, works extremely slowly.

Actually one of my absolute favorite McDonald's. Friendly, clean, always a smile even when stressed. This morning, however, I was insulted in an extremely unfriendly manner by the boss. I was able to order something from the breakfast menu in my app. At the output window I was told that it no longer works because breakfast time is over. Anyone who uses the app a lot knows that you can no longer actually put these products in your shopping cart. The friendly lady at the serving window tried to find a solution with me. After all, my app would have had other valid coupons for discounted coffee. But twice the unfriendly woman who was your boss intervened and in an impossible tone. So I ended up driving on without buying anything. Impossible, I've been there over 100 times and I've never been yelled at so rudely. I hope that the personnel will be reconsidered.

So the food here is great but these signs for ordering are really bad, you have to wait for ages before you can press them and they just get stuck and you can't press anything anymore and all the buttons don't work when you press them so you really have to press them several times and otherwise you can't press it with force... it doesn't even deserve a star

It's always nice to eat here. Personally, I haven't had a single bad experience eating here. The service, however, is distancing itself more and more from the German language. Even if the communication between customer and employee in every Mcs remains the typical “That makes xy€”, there is a lack of German language when you try to order at the checkout. Since everyone doesn't order at the checkout anymore, it's not that big of a problem, but if it is, then it's just stupid.

Food generally fine, what you can expect from McDonalds. Too bad it was served almost cold. The ice cream I ordered was one of the saddest things I've ever had. This tourist really won't come here for treatment again.

It has now become far too expensive to eat the crumbs.

Disastrous service, I waited over 20 minutes for 2 cheeseburgers even though there were no other guests there. The drink came without ice ordered. Anyone who has the opportunity should give it a wide berth.

It's easy to argue about McDonald's and Co. Especially McDonald's, whose product presentation always looks very good in advertising, but when you order on site, you're surprised at what you get. Take the McDonald's in 51545 Waldbröl as an extremely bad example. But in this McDonald's the preparation is right and so is the mostly fresh lettuce and cucumbers. I ordered the McDonald's M on September 5th, 2024. I was surprised, the taste was right and, for me, the added fried onions, which rounded off the taste, were surprising. You won't find it in the aforementioned McDonald's in Waldbröl, including soggy lettuce and old cucumbers. Summary: If I'm in the Königswinterer McDonald's area again, I'll be happy to come back.

Good stopover next to the highway

Everything OK. The tables very clean. Several order machines. Service was quick. Lots of free parking spaces right in front of the house. Even after a year - when I visited this location again - everything was fine. Highly recommended.

How can it be that a branch employee shouts at customers just because he doesn't understand German?? Just because you want to ask what is contained in the product (donut) because allergy sufferers are not allowed to eat everything?? Absolutely no go

Overall, a good restaurant by McDonald's standards. The food was served quickly and tasted fresh. In short, it hasn't been kept warm for long. Unfortunately, the employee at McDrive didn't really speak German, which made the ordering process considerably complex. After just under 5 minutes I managed to order a menu using a voucher, 20 nuggets and an additional drink. There is a star deduction for this. Please train your employees so that they know a double pack menu via vouchers. I really don't expect much, but you should be able to recognize your own products despite the language barrier.

So we used the drive in to order food. Unfortunately, I have to say the person who served us couldn't really communicate with us and misunderstood us a few times. He had to ask several times and almost made an order twice. At least the food was good and you got the food pretty quickly.

Good McDonald. Fries excellent and the cappuccino very good and tasty. Recommended!

The first picture shows my portion, the second is as it should be. Still far away from the pictures of the product image from MC. Been there twice now The ice cream portions are far too small and do not correspond to the portion sizes stated in the MC. I complained about the first one and got a new portion. I saved it the second time. Coincidence or system?

The conditions were quite nice, unfortunately too many customers with dogs come to sniff you because the owner doesn't hold them, and the staff unfortunately looks away

It was great, it was busy, but it went quickly. Go ahead and order, pay and receive the goods. If everything wasn't ready yet, you pull into the parking lot and the staff will bring it to your car.

Directly on the A3, ideal for a stopover on the way to the holiday destination.

A Mc. Donalds like everyone else.

Something is always forgotten...

The food doesn't taste good and is totally overpriced and the drinks have more ice cubes than drinks

It is unfortunate that the staff at this store is unable to keep the tables and other areas clean. When I asked if the tables could be cleaned, I received an unfriendly response that there was no time for it. This does not give the feeling of being a welcome guest. Therefore I will not visit this store again. I recommend others to go somewhere else.

Very solid at 3 a.m., although extremely greasy

After a long time I treated myself to a milkshake and had diarrhea and severe stomach pain the next day. The doctor diagnosed me with salmonella :(

So I've now taken food to go 4 times, we are 5 people, each time there was always something missing. Yesterday a hamburger and for the little one in the happy convertible the sun and the ice cream. Therefore, please check your order on site. The second time it was a surprise at u burger. I asked her about it and the man there was extremely unfriendly and rude (it was a while ago). Now I'm really angry about it because something should change. Regarding friendliness and of course the packaging of the order

Food like in any McDonalds. Service was super friendly and competent, even though the store was overcrowded.

Didn't order meat, got meat, really cool if you're a vegetarian

Super great and friendly employees! Always happy again.

Unfortunately I didn't eat, just took a short break. Pleasantly surprised by the cleanliness of the free tables. The bench backs didn't stick. The floor was clean. A very friendly service person showed me the way to the disabled toilet and opened the door. Very clean here too. Opening the door to the exit was also a given Thank you very much for the help.

Sorry I insulted the cute bartender by leaving a little tip!

Run underground. Some of the employees hardly speak any German and hang around the shop.

Very nice. It was my first time here, even though this branch isn't that far from home. Because it's punishing to rain on a moped tour, we took a break here. Very comfortable, would love to come back.

Not judging the food because the supervisor thinks the customer is unnecessary, almost stepping on your toes without leaving a distance and interfering in the critical conversation with my companion without being asked. Ordering machines tw. out of function, offer incomplete. The summit: the MAi cancels the current order with the words "You won't get anything here" - never ever, healthier anyway.

Waiting 20 minutes in the drive in... that's too long.

Food was as usual...sometimes cold and incomplete. Half the menu was missing and after repeated requests we got it. Service was unfriendly and not at all customer oriented. Don't know when the “restaurant” was last cleaned.

The food is squashed together and the employees can't find the seats, it's not kept so clean but the food tastes good but is overpriced

Unfortunately, we weren't too thrilled with this MC. At the drive-in we ordered two large milkshakes, 1x plant based “chicken” burger, 1x fries, two chicken burgers and 1x chilli cheese nuggets. Chilli cheese nuggets, we were told, are no longer available...instead there are "pizza pockets". The two chicken burgers were packaged correctly, but instead of the “chicken” plant based burger we received a “beef” planti. The fries were unsalted and cold, and we almost received a large and small milkshake. After we pointed this out, it was replaced, but neither had much to do with a milkshake (more foam than shake). Very unfortunate.

A usual MC right at the motorway exit.

Very friendly service. The outside area could be cleaner.

So I really have to say the price-performance ratio is no longer right at all

Typical McDonald's, convenient, medium size

I really have to say, very clean in the dining area and even the sanitary facilities. Very friendly staff. I go there regularly to eat. The food is always very warm, which is not always the case. Many thanks to the staff.

Good service Clean Restaurant...

Top McDonalds, very neat. Well-staffed branch.

Ordered via the app because it was busy, sent to the waiting parking lot to be picked up through the drive - so far so good. Unfortunately, a burger was still missing (Hamburger Royal Cheese). Of course, I only noticed this when I got home because I had to continue driving due to the high number of people. Paid almost €6 for nothing, that's annoying. Despite the stress, the staff are hard-working and friendly.

Disaster, like everywhere in Germany: dirty tables, dirty toilets!!!

Better and cheaper than any rest stop on the highway

There is no breakfast and there is no lunch because the lady at the checkout can neither speak German nor English. The manager scolds the male employee even though he just wanted to help. Unfortunately, no German either but helpful. The manager, tall, blonde, glasses, very aggressive, the store is empty but full of stress today 10:30

Were there just to get some electricity. Fast 300kw charging stations. Top

Unfortunately, a charging station there is not quite in order

It's just a fast food restaurant...

Unfortunately, there are often very long waiting times at the drive-in counter (even before Corona). No comparison to the branch in Sankt Augustin, which is also very busy. It's also worth checking here, things are often missing from the order.

It was well attended, but everyone was really nice and it went quickly

We visited this McDonald's branch unannounced on Whit Monday with a coach with 60 young people. I have never had an MCD visit that went so smoothly, quickly and friendly. We all had our food within 5-10 minutes, regardless of whether it was ordered at the terminal, via the app or directly at the checkout. The staff was very experienced, friendly and helpful. I can highly recommend the Königswinter branch for travel groups. The only thing missing was a parking space for our bus. But here too we got a tip about where to park. We'd love to come back!

We've never been there with a large team of food so quickly and it was also warm

Even though we were a very large group, the food was ready in less than 5 minutes.

We were a large group (came by coach) and the food was there in less than 5 minutes after you ordered, and it was nice and hot too. Delicious!!! In addition, the service was friendly👍🏻

Small McDonald's right at the motorway exit, perfect for a stopover and cheaper than a rest area

McDonald's is close and you have to go there once or twice a year.

The restaurant is full of dirty trays. Employees are just yawning. Branch manager stands at the front and just makes phone calls. Burger lukewarm. The salad is everywhere but not on the burger

McDonalds just meets the standard

Feel free to take a break here. Sufficient parking spaces and enough space in the restaurant. Food - McDonalds as always.

Best McDonald's, with a Big Mac menu you simply forget the Big Mac and with 2 cheeseburgers without cucumbers you just leave the cucumber on. At least they added 6 nuggets for free that weren't even ordered 😂

Selecting the food from the machine is difficult for me and was very slow at times, but my Mac Rib was available quickly and everything was delivered quickly.

Regular McDonald. But right next to the highway!

Yesterday we were passing through -> McDrive. Had 2 maxi menus +2 happy meals: - no glasses included for the menus - one menu had Cola instead of Fanta Unfortunately, you've already been on the highway and you can't go back!

Unfriendly staff, poor quality, broken toilets.

So I was treated very badly at the mc drive counter by the Indian or Pakistani employee, who is very rude and NAUGHTY, so I'll avoid this McDonald's soon, it's a shame

Of course it's somehow unbelievable when it comes to the ambience. But when the weather is nice there is a wonderful view.

This morning there wasn't even toast or butter croissant for breakfast. How can something like that happen?

Difficult to understand staff, uncoordinated dispensing process and unclean toilets

The toilets leave a lot to be desired. Aside from the fact that customers don't leave the toilet clean, the thumb toilet definitely hasn't been cleaned properly in a long time.

Great praise! Unfortunately, the lady who kept everything in order in a very friendly and ambitious manner didn't have a name tag. Despite the hut being full, she was very friendly and accommodating! (A petite Asian employee) Everything was very clean despite being close to the motorway. Food came quickly even though it was overcrowded. Keep it up and make a salary adjustment for the relevant employee!

Despite now inflationary prices, there are new, tasty offerings. The staff is exceptionally friendly and helpful.

By far the best Mcdonalds breakfast i've ever had. Drinks were fantastic. Food was good. Fast service. Friendly staff. Good value. Plenty of parking.

Absolute Frechheit, die Burger wurden mehr zusammengewürfelt als belegt und man hat ein ganzes Menü vergessen. Natürlich habe ich zum mitnehmen bestellt und es ist erst zuhause aufgefallen. Danke an das Mecces Team, dass ich nicht satt wurde und umsonst Geld bei euch gelassen habe!

It's difficult to say anything new about McDonald's, since they are all stable and almost the same. The good thing here was that the highway is very close and an inexpensive gas station is also in the block

This McDonalds is very unreliable. Always a long wait and unfriendly staff. The food is always rotten

Unfortunately only one star, I was given a filet o fish that belonged in the trash can! Either it sat in the dispenser all day or it was warmed up. I didn't have the opportunity to complain on site