McDonald's in Unterhaching

If you know one, you know them all.

This Indian employee around 2 p.m. today was so cheeky. I ordered a Minecraft ice cream (the normal white one) and got it slapped on top with chocolate and just a bit of pistachio cream on top and I had to pay €4 for something like that. It was really embarrassing. I would have been told right from the start that they didn't have normal ice cream instead of me paying €4 for something like that. I could have bought a small chocolate ice cream for €1.50. That's such an impudence. I hope against that SOMETHING will be done about this because it's really mean that I pay €4 for it and get something completely different that I didn't even order

It was freezing cold. Ate with jackets on. Floor was sticky.

The McDonald's restaurant is clean (04/05/2025). Modern with self-service terminals and a personal order counter. The on-site service works quickly and reliably. What's missing are napkins on the ground floor and 1st floor. There is plenty of space on the 1st floor. Here the seating is more basic, such as simple chairs. There were no napkins when we ordered from our cell phone on the 1st floor. So I had to go back down to the order counter to get some. But otherwise everything was good and the usual McDonald's quality. On the 1st floor there is a large touchscreen for children to play with. The typical McDonald's climbing and sliding tower outside. Parking spaces are a little tight in front of the restaurant when there is a lot of traffic.

Unorganized. First one employee gives you this table service stand and then the next one comes and accuses you of taking it yourself and asks you to get up and get your food. Wouldn't really have had a problem picking it up if they had told me from the start that there would be no table service, but handed me this thing and then said I would have just taken it? Disrespectful.

It can't be that something is missing from every shitty order at the drive.

I was there yesterday after 10 p.m.! The display was out, and they couldn't tell when my order was ready! They called out my numbers quietly! Then what had to happen happened: another customer took my order and was about to leave, but came back and noticed the mistake! The employees didn't even check the receipt! That's unacceptable! I don't go to your restaurant often! And this isn't the first time this has happened!

After the renovation there is no longer any comfort on the ground floor.

We were at the branch in Unterhaching on my daughter's birthday, the branch manager was very friendly and made my daughter a huge joy on her birthday. A completely positive experience! Thank you very much for that!!

Have ordered: 1: Over 1 1/2 hours late 2: After waiting for an hour and making several calls, we asked when our order would finally arrive. We were told it would be another 10 minutes. Thanks, we waited another half an hour. 3: Blocked after last call Ordered at 10:30 p.m. and eaten at 12:00 a.m.! Not recommended

The staff is mostly unfriendly, and they're not particularly fast either. There's nothing to complain about in terms of cleanliness, and the rest is just typical McDonald's. *Edit Nothing has changed in the above-mentioned facts, except for the circumvention of their own rules. After ordering, my number appears on the left display. 2-3 minutes later, an employee comes, apparently presses a button, and the number switches from the left to the right side. Only, there's nothing there to pick up. A few seconds later, the number disappears completely, and the employee's hand is still where it was the first time. Later, when the food is actually ready, one of the employees calls out the pickup number loudly to the group of people waiting. I've observed this several times now.

Very nice staff, always fresh food and always helpful!

I can only recommend this place

Very nice employees! I was waiting for my girlfriend and had 2 burgers left and he immediately offered me a bag!

I ordered 2 cheeseburgers in McDrive and unpacked them on the highway. Unfortunately, it was only then that I noticed that there was no meat on the cheeseburger. An absolute disgrace. A McDonald’s can’t allow something like that. Next time I'll think twice about going to this fast food restaurant.

No matter what was going on with you tonight, but get your shit together. First we received the wrong order, then we were told that we had to PROVE that we had ordered something else. We ordered via the app, showed what we wanted and still half of it was missing. Unfortunately, the extent of the young employee with braces with us wasn't possible at all.

All accessories were missing from the table service: dip, dressing, salad fork and napkins.

The reason for the birthday room redesign is unclear. There used to be a secluded, beautiful place for a birthday! There was nothing but balls! No cardboard dishes like before, no other decoration ( We had to ask for plates for the cake but the staff did their best.👍 Unfortunately, I no longer feel like celebrating a birthday at this McDonald's. Because of the restructuring

Everything is good as for me and the atmosphere and the food but the coffee I think is terrible!

Update 02/17/25 After the renovation, the whole thing has improved a bit. Unfortunately it's not so comfortable anymore, but it's enough to eat. Unfortunately, things are still forgotten even when things have gotten a little better, but you should always check at peak times. increased from 1 to 3 stars Update 11/22/22 Things are forgotten all the time and it takes FOREVER for the orders to be ready. Drive to the MC in Bruntahl yourself and you'll get your food quicker Toilets are clean is not that crowded and has a nice terrace and 2 floor throughout a good ambience

It's just a McDonalds that is decent, offers good parking and has a drive-thru. The food has always been solid and met expectations.

Waited 25 minutes for the food, fries were forgotten, cheese nuggets were exchanged for chicken nuggets without consultation.. Extremely stressed staff.. Sorry, but that was my last visit to this McDoof for a long time..

So far, this McDonald's has not once managed to serve the food hot at the mDrive. Everything is cold at home. Travel time 5 minutes.

I was refused sweet and sour sauce and ketchup, which decreased significantly after the renovation. Not recommended this juice shop..

Food was good but the sauce was missing again. I would have gone there but only noticed when I got home that there was no sauce with the nuggets. The store is getting worse and worse

We get something from this McDonalds here and there. However, this store is completely unable to put orders together properly. 90% of the time something is missing. It's especially great when you notice it at home because you picked something up while driving. Last time the 20ger chicken nuggets plus my wife's burger were missing. That's why this time I thought I'd be so smart and check it right away. And you immediately notice that the fries are missing. So walk back to the window to get them. When I got home I noticed that the two happy meals had been filled with Pokemon cards instead of the books I wanted. I can imagine that these could run out and then an alternative would be added. Then the children are ready and would like to have your fruit nonsense as dessert. Great and the next part is missing. And telling the children now that it's because only incompetent zeroes work there unfortunately doesn't help at all. So I had the drama. And that was just one of many orders in recent years that went wrong. I've waited a long time to write a review because I find all the negative complaining on the internet sickening. But this store did it. I would have loved to go there every time and point out their quality. One thing is certain. In the future I'll go to Brunnthal and try my luck there.

A normal McDonald's with good service. To be honest, I find the atmosphere now after the renovation at the end of 2024 terrible. Why do you make a restaurant interior so uncomfortable :-(

Unfortunately, when you pick it up at McDrive Unterhaching, some of the ordered goods are always missing.

Food is 1.5 hours late in Lieferando

I've been thinking for a long time about whether I should say something explicitly about this McDonald's. Now I do. Regardless of whether you ordered via Mc Drive or you eat there, something is usually missing. My husband and I order every now and then... often the sauces are completely missing. When orders are requested that something should be left out, for example without salad, a note is stuck on it stating that this is the burger without salad, but that it still has all the trimmings. Burgers are also topped sloppily. Sometimes you can no longer put the burger together properly because some of the cheese has already melted and you end up tearing the roll. Despite two entrances, we stood in Mc Drive yesterday for an incredible 23 minutes. So if there are several cars at the entrance, it's no use driving out into the open, because you'll have to wait for some time. We stood at the front of the serving window (2 cars in front of us) for ages. If there are problems with an order, it's no problem to wait a bit. However, you don't have to keep the cars waiting at the back waiting forever. In addition, there is definitely the option to pull over to the right at the back of the Mc Drive if something is wrong or takes a little longer. McDonald's is a fast food restaurant... but the "fast food" in this restaurant is not at all. Fries are often unsalted and whatever is ordered is simply thrown into the bags. Even when eating on site, we are usually back at the front two minutes after the food is brought out. I've tried it again and again and you often turn a blind eye, but it will probably never change there. We live in Unterhaching and preferred this McDonald's because of its proximity, but we will now avoid it. However, you don't have this problem at Mc Donalds in Brunnthal.

Very bad service! Not just for everyone, no, for EVERY order, the goods issued do not match the order. Employees should be able to know at least a few articles. Constantly incorrect output of goods (MC Drive). For quite some time now and no improvement whatsoever

Food was very bad, cold, full of fat and too much sauce on the burger.

We arrived and took takeaway, there are no vouchers, thank you, very good advertising

Very bad one star is a lot......

New ambience, food delicious and hot! Staff very friendly!

I used to love being here, I can't recommend it anymore, it's simply terrible, I've been sitting here for 15 minutes and still nothing to eat, but this has happened to me for the fourth time since the renovation

The delivery person called 3 times, he couldn't find the right floor, he didn't understand it even though everything was stated, the food was lukewarm, curly fries was poor and the coke was missing, the delivery person was sent out to deliver it, called McDonald's, haven't received a coke so far, and paid for it for free , Impudence, last time I ordered and ate there...

After the renovation it is very bare, at least at the top. The two entrances at McDrive are great. But you often get limp fries here and you have to wait a long time for your order. The employees are nice trying to do their best.

Two drive-in counters, but you still have to wait your usual 10-15 minutes. No napkins in the bag. Ordered Cola without ice and still received it with ice.. Annoying.

Drive in at random, you never know what you're going to get. Wrong orders regularly. Carelessly assembled burgers. It's better to go one branch further.

I'm shocked.. after the renovation, this store is just cold and uncaring.. no longer recommended with children.. the play area on the upper floor has been completely removed.. It's a shame, it was always a highlight for my kids!

Since the renovation, there aren't enough seats. If there's no room to sit here anymore, it doesn't make sense to go there anymore

Half is missing again. Always the same. Really annoying.

Our first visit after the "renovation" of this branch. It was shocking. As if a group of DEI architects sat around a conference table and were tasked with designing the most soulless McDonald's in the known universe. Nothing, absolutely nothing, reminds you of the bright colors and the rounded corners. It radiated childlike innocence. This McDonalds has the charm of a canteen of a medium-sized insurance company (see pictures attached). The furniture is unimaginative and far too big for children. There are no more padded seat backs. The temperature, especially on the upper floor, feels like 17°C. You can't eat the fries as quickly as the entropy releases its heat into space. I would also like to particularly highlight the loveless "play corner" on the 1st floor. Maybe I'm nostalgic, but a child's birthday party at McDonalds was always a highlight among friends. If I were to organize a birthday for my child here, I'm afraid there would be bullying at school. The food, on the other hand, was, as usual, of global standard. However, the fries that were explicitly ordered without salt were with salt. 1 star deducted for that. All in all, we probably won't come back.

Seriously, the fries are cold, the cheese in them isn't melted, and the orders are late. Only 1 point for the employees because few of them are respectful.

Typical McDonald's No more, no less.

Particularly friendly staff, especially those who have been working here for years. Stands out really positively.

You wait 10 years for the order to come and it's rude

Something has to go wrong for me to go to the box innkeeper. This one is an exemplary facility in everything. Very modern, and very clean. The food was fresh, BEYOND MEAT, and prepared just in time. Incredibly bad music, mediocre, good internet... But I didn't want to move in either.

Waited at least 15 minutes for my order at 11:49pm on weekdays

The food was good and still hot when it came to the table. The staff was friendly.

There's always something missing, it's annoying! Drive or pick up station, that's how they make their money 🤬 Complaints will not be accepted 🤔

Very nice staff, if you need help ordering food an employee will also take care of it and help you. Very clean and enough space.

Before the renovation it was more comfortable there, now it looks very sterile and uncomfortable. I wonder who comes up with such “train station concepts”. Unfortunately, the orders take forever and today's food was probably (partly) in storage for a long time.

We like to go to the restaurant for a snack after a long walk around the street and because the dogs aren't allowed in, we can sit comfortably outside, order online and even have it delivered to our table. I think the new system is great ❤️

Horrible, fries are always lukewarm or cold. It is prepared and placed on a shelf, where it lies for 15-20 minutes, and then given to the client. It's horrible. We ate here several times (4 people 40-50€), since we were nearby. Potatoes are always terrible. I don't recommend it. Horror

Staff overwhelmed, especially in the evenings, orders via the app are lost and have to be reordered.

Today was very negative Order was ready to be prepared for take away After 15 minutes, the staff noticed that the order was on a tray and quickly packed it into bags. After I insisted on ordering everything again, she did it. At home I noticed that the nuggets were missing,,,,THANK YOU,,,

Super friendly staff, especially when picking up the blonde hair, thank you for everything.👍 Others can really learn a lesson here.

I think it turned out really well after the renovation. The service is great and I like the breakfast menu best. I just find the music way too loud.

Food was impeccable, service could be a bit more attentive when it comes to wiping or tidying up tables. The spatial concept is very harmonious...the parking lot is quite narrow and confusing

The food was good, it was brought back and we only had to wait 8 minutes

Unreasonable service, you order an apple turnover but get a peach yoghurt turnover without being informed. The employees apparently don't care about the customers' health because I'm allergic to peaches. In addition, there was rotten iceberg lettuce stuck to the peach yogurt bag. Clean is something else, the tables, the floor and toilets are absolutely messy. The floor was so dirty and wet that I slipped and spilled my entire drink all over myself. The employee who was standing by me cheekily asked what happened. After I pointed out that the floor was wet, he took a mop. It could have ended badly. Cleaning my coat will probably now be at my expense. Really not recommended to come here.

Unfortunately I didn't find any healthy food here, just calorie bombs. Unhygienic conditions, the vegan dishes come into contact with meat. The playground is full of bats, the slide is always closed. The ice cream machine hasn't been repaired for 4 years.

It's been steadily getting worse for a long time, but unfortunately hasn't gotten any better since the extremely long renovation was completed. An item is always missing when you pick it up, and when you eat in the store it takes a long time for the order to arrive. The upper floor has the charm of an old gymnasium, it is cold, loud, the walls are partially covered with pressed timber and it is quite dirty. Tables are not cleared or wiped down, leftover food is on tables, benches and the floor, and the clearing carts are overflowing. I don't think I will "stop" here again.

I was there again because I tried the M-Burger. That was ok. The Diet Coke was warm, no ice, I had to order it separately and no carbonation whatsoever. I don't like the ambience either, the renovation, so feeling comfortable is something else.

Apart from the fact that we had to wait an hour for our food, the order came to the table incorrectly and half-eaten. Anyone who likes FDH will be happy to come back. we NOT!

The outside of the branch is really nice after the renovation, but the inside looks like a prison. Absolutely terrible. Dark, bare, uncomfortable. There are panels hanging on the walls that look like OSB panels...whoever came up with the design is probably also equipping the prison

I recommend 100%, very friendly and generous staff. The manager who speaks French very well came to chat a little with us for our greatest pleasure. THANKS.

Lovely staff, very generous with the quantities, I really recommend this fast food!

Restaurant was clean when we visited. Service was good.

Very unpleasant employees!! Impolite!! Fear influencing!! And always in a bad mood!!

Was surprised. Was in this branch for the first time, the fries were great, the burgers were fresh👍. I haven't experienced that at MC in a while. I have to say that I'm not a big fast food restaurant visitor.

Unfortunately completely overwhelmed, long waiting times, the drive-in is open but not served...

We ordered 1 hamburger menu and 1 cheeseburger menu. There are 2 cheeseburger menus on the bill. We got 3 cheeseburgers and 1 hamburger. Fries 🍟 were some of the best we've ever had.

Friendly, clean, fast, fresh! As it should be. Many many thanks.

Very clean branch, the staff is friendly and attentive.

Unfortunately, the branch was already going downhill. But since the renovation it has been catastrophic. You don't want to sit and linger here anymore. Apparently the renovation work was supposed to lead to this. It's anything but inviting. Plus, it's never been so dirty here. Very unfortunate...

There is very fast food here, but there is a lot missing. There was a small drop of caramel sauce in the MC Flurry, the apple turnover that was ordered was completely missing and if MC Donald's has a special offer, the employees should make sure that the stickers are on it too. This branch is not a flagship store for McDonald's.

Really a big step backwards after the renovation. On the first floor it echoes like in the gym, cheap seats and very unpleasant, uncomfortable light.

Very nice and courteous employees. Always friendly, fast and guest-oriented.

Waited 40 minutes for 2 drinks. Simply ridiculous and poor service

You can really forget the drive-in here. Unfortunately, the lady at the order counter barely understands German and somehow puts the order together based on her feelings. In the end, the drinks were also missing from this strange surprise menu. I'm definitely not wasting time, money and nerves here again.

Nice outside area, small inside area. Despite the low number of visitors, the service is rather inattentive. My order was mixed up. Unfortunately, I only discovered this on the way.

I've been here three times since the renovation and my order has always been rejected. After I asked, it still took at least 30 minutes.

After the renovation we were disappointed. Sterile atmosphere, the seating without backrests was hard and uncomfortable, loud, hammer-like music. Marion and Franz from Taufkirchen

Was there for breakfast today. So far everything was fine, except that the boss was constantly shouting at the employees there and reprimanding them. As always, the food was good, except that instead of getting coffee cream twice, I only got coffee cream once and in return I got 5 sugar 😂 but despite all that, it's really one of the neatest McDonald's I've ever seen

Today we had to wait about 25 minutes for the food.

Forgot sauce, meat was just slapped on top. Bad treatment!

Food 30 minutes late despite ordering 2 hours earlier. Employees on the phone absolutely disrespectful

Re-opening after renovation ✅ well done! Modern and chic. 2 floors and an outdoor area. The commercial area is perfect after shopping or as a rest break (since it's close to the motorway). Bon appetit 🤩🚀

Since the renovation, it hasn't worked as usual at McDonald's. Sometimes waiting times for food were over 25 minutes. Guests who arrived later receive their food earlier.

My old comment no longer applies! McDonald had everything redone and completely renovated. It no longer smells like fat and you can eat there in a relaxed manner The upper floor is now particularly large with plenty of space. No ventilation! It just smells like grease in there. Extremely stuffy and very warm there No recommendation to eat inside A pity. Food is ok, typical McDonald’s. Staff is ok too But the owner should take care of the ventilation and air conditioning, it's just terrible

Classic McDonalds, food slightly better than McDonalds in the center of Munich

With all the love, 4.14 euros for water is pretty steep.

The renovation was definitely an improvement for McDonald's. There is also better space at the top. There are now significantly more self-service columns. I like McDonald's better this way 👍

After the renovation, the atmosphere was unfortunately very cold and there was hardly any contact with employees. Feedback in my opinion

How is the rating determined? The "boss" Milena, Mikela or whatever, snaps and shouts at the employees, without a break! You just have to look her in the face and then the employees' faces and you'll know what's going on! Very horrible!! The employees are in a bad mood, of course I would be too during the treatment. If nothing is remedied, we won't come back! Very bad atmosphere, not possible!!!

Why do you work at the MC Drive switch if you don't speak German? 5x times without bacon 3 times expressly stated WITHOUT BACON. I arrive home and behold 5x WITH BACON. Bacon in her German course…. War Knax

Food cold, long waiting time and the ambience is similar to Munich main station from the 70s. What about the good old MC D from the 90s where children were still welcome!