McDonald's in Leonberg

Longer waiting time, mess and etc.

Somehow ordering online doesn't work here. Luckily I had paid with Paypal and was able to show it and then received my paid items as a “goodwill gesture”.

The food is cold, the employee is probably already falling asleep at work, she didn’t bother to close the bag so that the food doesn’t cool down in two seconds, and she hasn’t even put down more than one napkin. Hello MCDrive! Service 0.

The food was only lukewarm, the cashier was totally unfriendly and only short, succinct answers were completely wrong in the restaurant. All 3 women's toilet cubicles were dirty with urine stains on the toilets and floor. Use toilet paper on the floor. For a store that sells food it's just disgusting, I don't want to know what the kitchen looks like. Unfortunately you cannot add the images

Burgers taste like nothing and the disposable stuff flies all over the landscape, bad stuff like that.

Well-maintained store. Unfortunately at peak full with empty trays, tables not cleaned and long waiting times. Probably just too few staff.

Everything okay, no problems. I love it.

Unfortunately the staff is extremely overwhelmed. In the rush, things are often packed incorrectly, so always check your order!!! Make sure you plan plenty of time starting Friday evening

I can only agree with the opinions. Truly one of the worst! Orders are not understood (MC Drive) and are often wrong! So, it's better to take a detour, eat somewhere else and not have to worry!

One of the worst McDonald restaurants I know. Employees severely overwhelmed! My order was deleted from the board? I paid and didn't get any food. Only after complaining several times and showing proof of purchase did I receive my food

According to the current status, balloons can withstand a speed of 100 kilometers per hour outside the car.

The ordering system and app is the worst of the fast food industry. So slow and complicated it's embarrassing.

The snack is just what you need)). Clean, warm, not noisy. It's crowded, but it's McDuck)))

This is the third time in a row that the food is completely cold. Today, January 20, 2025 at 12 a.m. I tried it straight away and complained. The staff doesn't understand the orders. 7 times I repeat code. Service zero, food if possible less. A single catastrophe in the last 2 years

Very bad. The employee at MC Drive was super unfriendly. Short brown curls and glasses. Chicken nuggets were only half finished and still had to be fried at home. If you order a burger without onions or without pickles, it never works. Very bad shop....not for us anymore!! Addendum January 11, 2025 Stood in the MCDrive for over 30 minutes. One employee after another comes out the back door to smoke. Instead of 8 Nacho Cheese Snackers you only get 6 pieces...cheeseburger without cucumber. For us that was it......

After waiting 15 minutes in the drive-thru, a drink was forgotten and instead of apologizing, I was accused of knocking on the window. Maybe I could have done it if someone had been at the counter.

December 25th, 2024 around 9:30 a.m. - the mcdrive looked deserted, no monitors on, etc. We went there anyway because according to Google it was open. A sleepy-looking lady took our order after a bit of a wait. Food was ok, just McDonald's. But I wouldn't go there again

The topic of sustainable nutrition, i.e. cruelty-free, is treated rather neglected at McDonalds. Too bad. If you want fast food, then head straight to Burger King in Rutesheim!

Something is always missing in the drive-thru, be it sugar in the coffee or something from the food. Often from the Happy Meal.... What's going on, is it a scam?

Two of us suffered from food poisoning here 🤮 stay away if you don't want to be sick for 24 hours!

That's supposed to be the new M Burger? Well, at least I'm missing a meatball. After complaining I got one with two. Nothing special in terms of taste. Unfortunately, my strawberry milkshake had more coffee flavor than strawberry flavor.

Everything was greasy and dirty, my daughter upset her stomach

My food came very quickly, there is a lot of cleaning in here and there is good music playing in the background, you can't complain about the food, nothing is forgotten when you order something, so it's really great.

Dirty underground, tables, floor and toilet unacceptable! Cold food... a lot of employees just standing around...

A very long waiting time of up to 16 minutes for 3A apple balls and a shake. The shake had already been standing for 20 minutes and had nothing to do with a shake, it was just milk product

1. I found a stone in my Mc Flurry and lost my appetite. 2. An employee approaches underage girls and asks them for Snapchat on the toilet wall. We walked out distraught. Conclusion: this McDonald's will never be visited again.

Just Amazing!!!!👏🏻👏🏻👏🏻 Very good quality toys. The staff is very friendly and helpful. We ordered a cappuccino an espresso and the happy meal, the cheese burger and fries was delicious. Thank you so much!!!🥰💐 I would love to have the same quality in London, maybe one day.🤔😅😅😅

The manager is not competent, I had a terrible meal for once and when I asked for a solution to the problem, he seemed stupid to me. I will also report this to the food supervisory authority 😒😒😒 it's a shame I won't go there anymore under this manager

Surprisingly friendly service, considering the amount of crap they have to sell here and the chaotic clientele on a Saturday evening.

Biggest juice load we waited over 20 minutes for a little Fanta and she still didn't come and when we asked she just said yes and went away

The staff is always very nice. It is usually quite clean and tidy.

I was next to the charging station with my Tesla. I only used the toilet at McDonald’s. Great service. Thank you

Service was really crappy and you didn't even get the right food!!!

McDonald's in Leonberg offers a pleasant experience, especially due to the generous number of parking spaces. Even at peak times you can easily find a place here, which makes the visit much less stressful. The branch is clean, the staff is friendly and the waiting times are short. Ideal for a quick stop in transit or a relaxing visit with the family. Overall, a solid McDonald's branch that particularly stands out due to its good parking situation.

Visited this restaurant again after a very long time, unfortunately had another bad experience. It was very dirty, the tables and chairs were greasy, there was leftover food on the table and ketchup on the chairs in several places. A man complained that he received expired food, the staff and the manager reacted very unfriendly. This is absolutely not customer oriented. Unfortunately, I have again been confirmed not to visit this restaurant again.

Recently in Heimsheim we only got 8 nuggets instead of 9... and that for everyone... a cheeseburger was also missing... Thought that Leonberg was better... but this time we didn't get a whole box of 20 nuggets + a mayo... before you take something to take away, be sure to check your order... catastrophe... I'm honestly disappointed... BigTastyBacon boy was right...

Habe über 45 minuten gewartet und der laden war leer der boden hat geklebt. Als ich meine bestellung bekam (ein bigmac menü mit mcflurry) war der burger auseinander und das eis war wie wasser. in der zeit in der ich gewartet habe könnte hätte ich ein eigenen mcdonals gebaut. Meine cola war 95% eis und 5% cola und es hat nach toiletten wasser geschmeckt. habe gesehen wie ein mitarbeiter seine hand in seiner hose gescteckt hand und gerochen hat unverschämt. ps mitarbeiter konnten kein deutsch. Laden muss geschlossen werden.

The self-order terminals are very sluggish and unresponsive. Takes seconds for your inputs to be processed

By far the slowest McDonald’s in the world

This is the second time I've had to put off my daughter because there were no toys or anything in her Happy Meal... 👎👎

McDrive wouldn't give us food just because we didn't have a car. This is completely disadvantageous for anyone who doesn't have enough money for a car😕

Not good like before. Big Mac was dry and tasteless. Burger bread dry and old. Disappointed

Food prepared carelessly, food cold, like a mass order at the order point, wait 10 minutes, number is called, pick up your tray and eat, something missing from the order is normal, fast food is fast food, but if you expect something different, you should eat the burgers at home 1. It tastes better 2. If you prepare it together with the family it is something nice and tastes even better 3. Price performance is self-explanatory. I think it's just like that now and that's the reason why I was there "when things have to go quickly" and nothing more.

Very fresh fries, nuggets and burger - the only minus is the waiting time, despite the small number of guests in the place, you had to wait a few minutes longer, but everything was hot and fresh!! I recommend

McDonald's like everywhere else

McDonald's should invest money in giving employees seminars on how to deal with customers. The staff was annoyed and bored, when we asked if we could please clean the table, we were very annoyed and told that a colleague would come. After a few minutes, we asked again and were given the same annoyed answer. Finally we cleaned the table ourselves. The burgers arrived at the table with the salad and sauce almost entirely next to the burger. We will no longer visit the restaurant in Leonberg.

Is steadily decreasing. Parking spaces are becoming increasingly scarce, the seating is sticky and today the floor was apparently cleaned with frying grease again and you have to be careful not to end up on your face. After all, most of the employees are nice.

Absolutely not recommended, borders on fraud. Orders are incomplete or sometimes completely incorrect. Instead of two espresso macchiato grande, we got two espressos and when we politely asked how the tiny cups could contain what we ordered, we were brushed off and ignored. All the more ridiculous because we specifically ordered oat milk and had to go through the order step by step with the employee until she got it right.

Order spoiled, just like the women's toilets. The worst McDonalds I have ever been to. dirt

Today's order in McDrive (see photo): 5 instead of 6 nuggets Cola watered down to the maximum

Of the 3 ordering terminals, only two worked and after ordering it took a very long time until we got our food, even though it was during the week and in the evening and not overcrowded. Overall, a lot of tables and benches were dirty and sticky. The parking lot is also a bit chaotic due to the narrow entrance and exit.

A always Reliable Fast-Food Option McDonald's, a global fast-food chain, consistently delivers a familiar and reliable dining experience across Europe. Known for its iconic golden arches, the restaurant offers a convenient and affordable option for those seeking a quick and satisfying meal. While the menu may vary slightly from location to location, McDonald's typically features a range of burgers, fries, chicken nuggets, and beverages. The food is generally prepared quickly and served hot, ensuring a satisfying meal. The dining areas are often clean and well-maintained, providing a comfortable atmosphere for customers. One potential drawback is the limited customization options available. While you can usually add or remove toppings, the menu choices are often standardized. Additionally, some customers may find the food to be overly processed or lacking in nutritional value. Despite these minor shortcomings, McDonald's remains a popular choice for many people due to its convenience, affordability, and consistent quality. Whether you're on a road trip, looking for a quick bite, or simply craving a familiar taste, McDonald's offers a reliable and satisfying dining experience.

Unfortunately the tables were dirty and the floor was also very dirty

I regularly visit the McDonald's in Leonberg, but I felt I needed to share my experiences from last week and today. Last week, I ordered a Royal Cheeseburger set, but when I got home, I found a Big Mac instead. Unfortunately, this isn't the first time something like this has happened—I've noticed missing sauces in my orders on several occasions. Should I really have to double-check my order every time? Today, I ordered takeaway, but my food was served on a tray. When I asked for it to be packed, the staff took their time, chatting with another employee while doing it. It even took quite a while to put the lids on my three drinks. There were many customers waiting, but she didn’t seem concerned. The staff here don’t seem very professional.

One of the best establishments in Leonberg. When I came here, I didn’t expect much, but I got a lot. While my friend was licking the remnants of the sauce, I decided to write a review and objectively and essentially evaluate the establishment. In fact, it's delicious. The poppy was decent, although the nuggets were a bit dry, but the excellent view from the window and the constantly beeping coffee machine complemented the atmosphere of comfort and tranquility. P.S. The friend licked the sauce (satisfied).

The 24 open statement is unfortunately a lie. Closed at 6:00 a.m.

Food was at the table quickly and the food was fresh. But every time you go there the tables and seating are dirty. I've never really found a clean table, the seating surfaces are stained and sometimes sticky.

Nice and cozy McDonald's. The guest room is relatively clean, only the toilets need a little more attention.

The strange red-haired something is very unfriendly!

Man, that used to be a really good McDonald’s Probably the best I've tried anywhere in the world. Definitely good enough that I came here regularly Unfortunately, that has diminished significantly. Credit tho: the low point had already been reached and you can see that there have been certain improvements recently. The nuggets and fries were basically just thawed for a while and absolutely inedible And there was almost no sauce Now things are mostly at least edible Service is actually always top if you ignore incorrect orders, which often happens with local fast food.

Very unfriendly employees, dirty toilets, things were forgotten when ordering and the wrong ingredients were added to the ice cream. Instead of apologizing, one employee even decided to ignore us completely, even though our friendly complaints were more than justified! I've been there twice now, both times I was shocked at how bad the service can be. Also, the touch ordering terminals are really, really slow. I don't know of any other McDonald's that operates such slow equipment.

The porting of the McFlurry is a joke. Not even half full but according to the posters it is full to the brim....

If you are allergic to wasps, you should definitely avoid this restaurant. Wasps are everywhere – both indoors and outdoors. They fly around freely and staff take no action to control or remove them. This creates an uncomfortable and potentially dangerous environment for people with allergies. If you are allergic to wasps, you should definitely avoid this restaurant. Wasps are everywhere – both inside and outside. They fly around, and the staff takes no measures to treat or remove them. This creates an unpleasant and potentially dangerous environment for people with allergies.

They are definitely good at saving resources. My husband and I were there 5 times and 5 times something was missing from the order. Things you paid for are simply left out. Fries, whole burgers, all sauces, wrong ice cream is served or wrong drinks. And not only while the hut was full, but also when we were the only ones there. That really can't be the case anymore! We easily left a total of €30 there, which we were never able to use

Went quickly this time. There was once a person who understood and spoke German better.😎

Less waiting time, clean restaurant. Food the size of a McDonald's

Coca-Cola orders no longer include drinking straws, only cocktails. A terrible innovation; it is simply impossible to drink your drink normally without eating 3 pieces of ice at a time. Also, the food ordering machines do not work well and often slow down.

Dear McDonalds. Please change your slowest order screens asap. They are not reacting on touch even you see button responds on the screen. And it take ages (already for ages) until card reader will read your card

Slow Food ! 20 minutes for one ice cream and one drink !!!!

We came back from vacation, we waited more than 45 minutes for our supposedly lost order to finally be prepared and only to have half of it. The waitress with black hair is not friendly at all. If you can not stop at this McDonald's, do so to avoid wasting 1 hour for nothing

Caught a good time and food was prepared in a few minutes. The fries that were initially missing were brought personally with an apology without being asked. Food is just standard but I don't think you go in here with any higher expectations

Staff unfriendly due to stress... Waiting time catastrophic due to lack of staff... Ambiance leaves a lot to be desired as there is no distance to the next table... Been there for the first time and never again... MC'es in Bernhausen is simply my favorite, yeahhh

Despite there being very few customers, tables are not clean and the order was incomplete.

We regularly make our charging stops here, but today's visit really put everything in the shade. First there was the wrong burger in the bag... when it came time to eat, the joy was completely gone! Everything soggy, crunchy and anything but fresh or even remotely warm. In the future we would rather go to the Lidl opposite.

Way too expensive for such small portions.

Staff was nice. Food good as expected. Seats were dirty, as were the touchscreen tables, some of which didn't even respond. The worst thing was the parking situation. It was almost impossible to get out of a parking space if someone was standing in the parking lot on the narrow strip next to the drive-in.

***Extended review.*** Even after well over a year, it's still a disaster. Ordered takeaway from the restaurant today. When we got home, we were missing 20 Chicken McNuggets. Wrong sauces and too few. No napkins. Waited almost 20 minutes at 10:30 p.m. So the order is incomplete and over 10 euros. Unfriendly handover... But no one cares, not then and certainly not now. ***** Ordered from machine. No receipt came out. Waited forever. Annoyed, unfriendly staff. You should just pick up the order! It's not checked anyway. McDonalds Leonberg - no shame!!!

Preferably no star! I've been waiting for my food for over 45 minutes! I ordered a coffee from McCafe and it wasn't made either. Only after I asked if they still planned to make it, after begging and begging, did they finally make me my coffee! AFTER 45min! And it's just thrown away. Employees are also very unfriendly. My food still hasn't come and I think that will only change after begging for my food. Never again. I'd rather eat a kebab.

Nah the employees are so mean and they always ignore you and when you ask for a straw they get ANGRY German No, the employees are so mean and they are always on you and when you ask for a straw they get angry

Probably the only 24/7 McDonald's in the city of Stuttgart, though dining in closes by 2 AM and you can only do drive through or order to go thereafter. Great for late night after hours folks.

Very dirty, sticky, smelly McDonalds where the staff looked at us angrily because we decided to clean our table ourselves. I also waited at the counter for more than half an hour for a few napkins, which I eventually grabbed myself behind the counter...

I'm absolutely tired of half-empty bags of chips and watery Coke! 🍟🥤

+ Breakfast time: Very friendly with a smile at the checkout, but a little sleepy at the checkout. ;-) + cozy atmosphere - is located somewhat carelessly in an industrial area (As of: 2024-08)

Sorry, but really dirty during our visit.

Employees don't speak German and take a long time to deliver the food

We were brought out by a worker because we locked our bikes on a railing. We understood, and we went outside (with the worker) and proceeded as we were told. As we were removing our bikes from the railway, the worker became very disrespectful and inpolite. She refused to let us put our bikes on the bicycle stand, and we politely asked her to move out of the way so we could put our bikes in the bicycle stand. She proceeded to bascially scream, saying that she wouldn't. We just coopertly conplied and just ate our food after that. We litterally moved our bikes 10m away from the railing, and she didn't care. If I could put 0 stars, I would!

extremely unfriendly customer service The customer can wait until someone finds time to serve the drinks they have paid for

The toilet is clean, the temperature inside is comfortable. Were here with children. We ordered Mac Smart menu. The potatoes turned out to be unsalted, but that's good. I don't like the large amount of ice in Cola. We had a good time, rested, ate and drove on. Very friendly staff, as well as the possibility to order yourself using the interactive menu.

Always order via SB Tafel without any problems. Table service great. Recently priced a little higher.

They probably don't read their reviews but you just have to get it off your chest. There are always products missing from an order, which can happen. What's worse is that you're not even greeted anymore. The payment is made without a word and the order is handed over to you. No good evening, no please. A good appetite or just a friendly smile. I find it very weak. What happened to normal manners? I manage to talk the kids out of going to you two out of three times because I don't feel welcome.

The tables are not cleaned. Many things were missing such as napkins etc.

Tables are very dirty and when you ask for something to be served you are ignored. It was only when the manager asked that I got the people to clean my table myself. The service was really great!

Meat hard and raw, fries uncut, milkshake tastes like nothing and looks like old milk,... I've been to McDonald's many times but this was the worst visit to McDonald's so far

To get one thing straight: I have been a loyal McDonald's customer for a good 15 years and don't want to engage in blanket bashing. But what I experienced today at around 3:30 p.m. in the McDonald's in Leonberg is absolutely not possible. I just wanted to order a small ice cream, but I had to wait almost 20 minutes. The store wasn't overly full, but the staff was completely overwhelmed. Many customers were very dissatisfied due to the long waiting times. An employee was walking back and forth the whole time in a relaxed manner, which I couldn't understand at all when there is so much to do. After waiting over 20 minutes for my McFlurry, my patience was at an end. I went to the checkout and asked a member of staff to cancel my order as I needed to move on. To my surprise, it was exactly the employee who was walking back and forth relaxed the whole time. He simply told me: “No, it doesn’t work.” When I asked why it was not possible to cancel an order that had not yet been prepared, he reacted very arrogantly and superficially. When I asked for the shift manager, he claimed to be the boss himself and then completely ignored me. What kind of customer service is this and how can someone with such behavior be a shift manager? No wonder nothing goes wrong on his shift.

Standard MC with very good opening times

Worst McDonald's in Germany!!!!!

To reach the restaurant you first have to come to the parking lot. To do this you have to drive over several bombers that are much higher than usual. These are spherical structures that are present in large numbers in two rows. A little less would have been enough. It stinks extremely in the restaurant. Maybe you should ventilate it. We ordered an apple turnover that was consumed within 2 hours of purchasing the product. After a complaint, the bag was thrown in the trash. The consumption a-d was no longer printed on the new packaging. So you've probably learned your lesson and are presenting the next guest with an old, no longer sellable product. I can't explain it any other way. A pity!

Half the order was missing, now for the second time. Instead of 6 burgers, only 3 in the bag. When complaining, the lady says all the burgers are there... Coke and fries are apparently counted as burgers. Okay…Never again

Very hidden but like almost every McDonalds, average service and quality

Orders are often incomplete and the woman at the counter is always unfriendly.