McDonald's in Cottbus

Food was okay but the employee was incredibly unfriendly I sacrificed 800 points for a Big Mac but I never received it. When I asked and proved it, I only got cheeky answers about the fact that there were only 5 in my chicken nuggets box of 6 and to top it all off, my points didn't appear on my app in time so I couldn't approve it again UNHEARED

You order a Minecraft menu and ask nicely whether you can choose the toy or whether you just get any. Then the boss (or whoever it is) tells you that the toys haven't been available for a week. It's just strange that the toy boxes are right behind the counter, visible to everyone. You should really work on your staff, if you can't handle the stress or people then you're in the wrong job. My daughter would have been very happy with the toy. It's really a shame that people like that are allowed to work for you.

I was given bone-hard donus when ordering drive-thru. First you have to check the order for completeness and now apparently you have to check the product quality. Which employee would even come up with the idea of ​​putting an ice hockey puck in my bag? I then drove back an extra 20 minutes. Is there still Mcdonalds Cottbus?

I cannot recommend this McDonald's branch because I experienced a huge insolence on the evening of April 6th. I wanted to ask nicely whether the figure could still be exchanged. She stopped me in my sentence and said in an unfriendly tone that it wasn't possible. They then provoked me. They can NOT recommend it.

Service was quick, but it was dirty

You order something and then it either arrives incorrectly or not at all

Hmm strange that I have stomach problems with vomiting for the second time after eating a Filet-o-Fish. 1st time was with the shrimp and two people at the same time. Luckily my children don't eat fish there.

Ordered a Coke Zero, but since you can now sit at the table while your order is being prepared, you can't look over Achmed's shoulder anymore... It was a regular Coke.

No paper in the towel dispenser, hand dryer doesn't work. And not for the first time. I would have expected that from Burger King. Weak 👎

For the second time our order was not complete. The first time it was just a cheap burger, only this time there were 9 nuggets missing, which aren't cheap either. Sad and cheeky, then added the sauces for the nuggets. The fat for the fries can also be changed more often, you can taste the old fat...really embarrassing, sad and cheeky at the same time. I recommend everyone to check their takeaway order beforehand!

We ate the coffee a water and the cup was a very bad experience

Very well maintained restaurant and really delicious food. This McDonald's branch hasn't had such quality for a long time!

Big store Lots of parking spaces It also has direct service Everything quite clean

McDonald's, what can you say? Operation is a bit slow but otherwise it works fine

We actually ordered normal fries but then we discovered a neon green french fries on the plate. At first we were a little skeptical but then my wife tried it. Well, to keep it short, she was in a coma in the intensive care unit for 3 weeks. The fries were clearly radioactive, that was clear to us. That's why I don't recommend you eat anything because this fast food chain has its food (if you can call it that) from countries where radioactivity is present.

Great food, nice people, good prices

Very good and fast service. Food mcDonalds.

Well.....as I've been posting for a long time, too expensive, loss of quality......

The Fanta mug was without/with the Monopoly sticker already removed! Very unfortunate! Never again

No more... cold burgers, cold fries and unfriendly people behind the counter. You don't have to put up with this... prices are going higher and higher and the service is getting worse from time to time. Our burgers were really cold, the cheese wasn't even remotely melted and these had been lying somewhere for a long time. Head to the store.

Anyone who goes to McDonald's knows what they're getting. This is one of the better branches with nice staff, as far as I've seen so far. Of course, waiting times are a little longer when the house is full, but everything is within limits here. In my opinion, food is not left under the salamander for too long, lettuce is still crunchy and nuggets etc. actually always hot.

I ordered takeaway today and waited forever even though there was almost nothing going on. I ordered 20 pieces of chicken nuggets but there were only 18 in it😕 my burger was cold and didn't have the toppings on it as requested. And the fries weren't great either. I wouldn't want to go there myself.

A typical McDonald's. Nothing particularly good but nothing particularly bad either.

Today i was there, and ordered the new big rösti for the first time. My burger came without any meat! I was thinking maybe I ordered the vegans with no meat! After came back home try to visit the website and see what was that! I saw all 3 new Rösti has meat. You also can see the potato quality. I think the staff are sleeping! And just don’t care!

Was at McDonald's for the first time in several years. Staff were bored and disinterested, I have no idea what the effect was in the back area. Burgers are becoming smaller and smaller and the taste is simply not convincing, prices are absolutely not justified. Big mac for 6 euros??? It was gone in 4 small bites... This food also hits the spot... Either this club is moving several degrees of longitude or it should close... McDonald's will never see me again..

Staff unfriendly, food well, dry, tables not clean, there was stuff lying around everywhere!!! Sorry.never again!!!!!Every star is too many!!!!

Very efficient and fast, we barely placed the order and they brought it to the table, little traffic for such a big city, but that's definitely a plus.

Unfortunately citizens received lukewarm. Complained and it took another 20 minutes until I received the new citizen.

Yes, like every McDonald’s, unfortunately it was very busy that day. Because the children's play area was in the restaurant, it was also very loud. The staff is very nice and tries to prepare the food and bring it to the tables as quickly as possible. Despite all that, pretty good

Well, McD. You know what you are getting and what it looks like there.

We often drive there by car, unfortunately. Waiting times at the drive-in are too often disastrous. Quality and all that is fine.

We got crumpled cold cheese burgers, the 2 fish burgers had a completely dry bun, almost like the fish was raw, the staff was so unfriendly... the waitress let our fries fall over, there was no replacement and they didn't put them away from the floor. Dirty toilets. We have never experienced a branch like this. Sad...

It's McDonald's. It's fine for what it is

Mc crispy at 2:15 no longer and ass hot

Good food Very unfriendly service...

They have the absolute worst service I've ever experienced. Never had a restaurant decline a call before, let alone multiple. Hours waiting for food and they can't even update you on when it will arrive. Just a waste of time and space

I always like to pull over to the car switch and turn on my system.

A McDonald's. Unfortunately the milkshake machine was broken :( Update: unfortunately further points deducted since the last review. Bought a donut today for a lot of money. Hard, dry and really old. The 59 cents from Kaufland taste worlds better.

In terms of cuisine, you get what you expect. The staff was very unfriendly during our visit. My son didn't get a straw even after a friendly request. Next time we'll go to Burger King...

They didn't have any sushi and thought I was joking so it was a total lie

Unfortunately, the service here has deteriorated extremely. No order is issued without errors.

I would like to see more German-speaking staff... at least at the "drive in" or at the checkout... it can't be that the guy at the drive from "T" makes a "D" for Thomas... I mean seriously “DHOMAS”????? Oh well, after two tries we had to drive up to his window and hold the cell phone in his face. After finishing the rest of the order at his window, the wrong burger still came into the bag... best shop ever...

⭐One of the McDonald's branches where, the food tasted consistently. 💯When they had spicy chicken nuggets I used to eat from this McDonald's continuously. I've never received any fried items soggy or unseasoned from them. 🕑The only issues I face are from the delivery people, they'll sometimes take about 45 mins to 1 hour to deliver even to very near places. May be due to the crowd. 🚑Also the exit for drive through, and entry for normal walk in are the same, so the chances of getting hit by somebody are very high. I had a similar incident when I was cycling inside and a guy with his show piece car almost hit me, since ppl exiting from parking will not be able to see the other side of the turing ✔️Their atmosphere is good, cleanly and very organized, they've drive through, and an outside and sitting area. Play area for kids are also available.

As always, good service. What I've noticed more often lately is that the packs of fries are no longer full. Especially when you redeem vouchers from the app. Of course it could just be a coincidence. Otherwise, it is always clean here, the service is quick and the food is fresh and tasty. Great for all electric car drivers: two hyperchargers have just been set up. Thumbs up!

Unfortunately, there is hardly anywhere in Cottbus at night where you can quickly grab something to eat. Order was wrong but was kindly corrected. Nice service but be sure to check your orders.

Employees are rude, food is always cold, long waiting times, a woman with glasses and short black hair makes derogatory comments and is arrogant

Food is OK! But the lady with the dark, short hair and glasses is an absolute disaster! She screams around in the checkout area, gives stupid answers to her colleagues, rolls her eyes, seems extremely annoyed and also answers the phone just as unprofessionally! A foreign colleague wanted to know something from her and she said “my God, can someone help me?” and explained it to him loudly again. She seems absolutely dissatisfied with her job and lets all the customers know about it loudly!! So you can't call it ambience either. It's often dirty and everything is lying around because the employees don't clean up regularly.

I can recommend it, the food quality is as expected. (Still very good for mc's) 👍🏻

Unfortunately, things are always missing from the output, for example. Toys are not even noticed or forgotten. Unfortunately, it wasn't the first time either. Unfortunately, when you take them with you, it's often so clear that you can push or check them with confidence, but with such a large chain something like that shouldn't happen. I'll unpack it again at the tekke immediately and look.

I received a sour milkshake, when I complained I was told it was 100% original, the second one I got was also sour.

The toilets were dirty, no towels to dry off and the hand fan didn't work either

Poor attitude of staff towards visitors!!! I asked for one straw, since the child cannot drink juice from a bottle, to which they refused me rudely and with ridicule, although there are 100% straws, we saw them!!!

Right at 7 a.m. everything was perfectly clean, fresh and delicious. The staff friendly and attentive

Thanks to the lovely staff who helped a person with an ice deficiency today! Top service!!! Thank you for your kindness!

For the third time, the burgers ordered at McDrive were missing. Unfortunately not checked directly, unfortunately you can't trust the store. A pity. Thanks for the rip off…

The employees are very unfriendly. Listless and not customer focused. While I was waiting for my food, I noticed an argument between a blonde lady and an employee. The employee didn't understand anything and the lady actually shouted.

We ordered food, especially with the MC menu because we wanted a glass with it. What didn't arrive, however, was the glass. We then went to the restaurant just to have them tell us that there were no glasses included with deliveries. Thank you for nothing. We checked again and it wasn't obvious anywhere that the glasses weren't available upon delivery. Especially since it was delivered the other times before. Well... another time we also ordered something for our child, of course a happy meal, our child was really looking forward to the toy, what wasn't there was the toy. Our child is extremely unhappy and we are once again annoyed with the delivery service. Thanks for that.

Typical McDonald's, sometimes it's great sometimes you think "oh no!" Our food was luke warm. Rude at the checkout because we wanted more napkins. You spend 31 euros for 2 people... you want to be served pleasantly. Otherwise, there are McDonald's employees who are better than there.

May 2024 McD has done it, nothing is good anymore. Mc Rib sauce is no longer smoky, but tomato-sour. Mc Chicken Sauce also sour. Mc Sundae different flavor, although this is not even stated transparently but only for chocolate or yoghurt it says "new." The best part is no damp cloth for the McRib? I won't go there anymore. 👎🏻 Changing every well-known and popular recipe to maximize profits scares away customers. Every single dip no longer tastes good, who made that happen? All I can do is save money and never visit a McD again.

In itself a standard restaurant like everywhere else. The sanitary facilities are absolutely disgusting. Dirty and smells like a monkey cage. Definitely change something here. Here you are already full before eating.

Last night I ordered an MC menu (with glass) and a rainbow donut, the glass didn't arrive and the donut tasted like it was from the day before yesterday. Given the delivery prices, it's actually a shame to offer such poor quality

Okay for a quick fix, but nothing special. Unfortunately, the food is usually cold, you wait a long time or the lettuce leaves are already mushy and brown. But almost all of the employees are very nice

It doesn't work at all! My son ate there last week. After he ate his first burger, he saw that the BigMäc bun from his second burger was completely moldy. He complained and got a new burger. As you can imagine, his appetite was no longer very big! Something like this simply shouldn't happen. I can't even imagine how many burgers like this were sold during that time.

Most of the time they were happy but this time they took the hit, an extra 3 mc menus for the new glasses because the children wanted them and then the stuff arrives and nothing, no glasses are written on it but cheekily on the receipt so you call them and Apparently there are no more, (probably all of them have already been sold by the employees on eBay) poor, well, a reason to stop eating chemicals

Super friendly and hardworking staff Would give 6 stars if I could😃

MC drive, thank you for the lesson 👍, I mean something different by that. Then simply close it if there are too few staff. That is not how it works.

Everything fits as it should. Service is very nice and open. Always happy!!!!

After the renovation work in the fall it became really chic. Digitalization has finally arrived, only large displays for offers, easy-order terminals or even huge touch screens with play options in the table in the children's corner. Otherwise very clean, you can always see someone walking around the tables with a wiping cloth or emptying the return shelves, I've experienced this very differently at other McDonald's restaurants. The food is always fresh, special requests, e.g. for burger toppings, are addressed without discussion, and orders are ready very quickly. There is always a small bag of gummy bears for the junior too, but never without first getting a nod of approval from the parent -> extra point :) Parking spaces sometimes become really scarce when you arrive at peak times, but unfortunately there isn't enough space to remedy this. After 5 years it's time for an update... Overall it still works as described above. I just have to point out 2 things: 1. When ordering at the drive-in, be sure to check that everything is included. Over the last few months, something has been missing from <every> order at the DriveIn. Complaining about this later is always difficult, so it's better to check straight away. 2. Apparently, contrary to all publications, the opening times have been changed. When we recently wanted to have breakfast, it was still closed shortly after 8, even though everywhere says 7 a.m. as the opening time. An employee who just arrived said it wouldn't open until 9am. I don't think it's good.

Unfortunately we and the child were forgotten. We ordered food and after 40 minutes we were asked whether it was in the works. It finally got to 8:50 p.m. Unfortunately there wasn't even an apology, only evil looks.

It's just Meces, I can only recommend anyone who orders here and is allergic to something or has an intolerance to check their order carefully. Especially in the evening, it's not the first time that you order something from your burger like without tomatoes or without bacon and it's still up. In the evening you should also accept that your mood is so-so, I don't know why. Otherwise it's fine.

Normally good Mac Donalds. No more and no less. Was perfectly fine.

McDonald's like so many others in D. We would like to note 2 positive differences. The service is great. Great attention is paid to cleanliness of the squares and garbage trucks. The food also came very quickly, despite many customers at the same time. There are enough parking spaces available.

Thanks for the diarrhea in the middle of the night.

Very unfriendly staff overall, it's okay there, but they should work a little better, not that something is always missing or the wrong thing is given

We found it relatively quiet there, the food was really fresh and the service that brought it to the place made it even more relaxed. So we'll be back

Apart from the fact that there are far too few employees, you can't pay any attention to the toilets. Every “Dixi toilet” is now cleaner and smells better. Just not nice.

Many people always have toys at happy meals. A pity. Children were so happy :/

Completely ok, but the fries are often cold and the employees at the mc drive are very unfriendly - you also often have to wait a long time.

Standard based on the modular principle In a pinch it works Staff friendly - "food" was prepared quickly

McDonald's seems to be slowly disappearing. At least when it comes to food. The McRib was an absolute disaster. “Dead horse rubber bun” is the best consistency. The price is a disgrace. The fries were cold and had to be looked for in the box because the number was so clear. The only positive thing was the service. Our conclusion for the future: If you don't buy from McDonalds, you can save a lot of money!

Not recommended at all, staff so unfriendly under stress, 3 products out of 11 were forgotten, so you had to wait in line for another 20 minutes. No, I'd really rather eat a kebab Addendum: Spontaneously went to the Mc Drive today and was disappointed again, the quality of the products is continuously decreasing and the prices are still rising, of course it's like that everywhere but... that can't be the case. Better to go to the Burger office at the Altmarkt. At least there are regional quality products that taste better and contain more meat etc. for sometimes the same price... it's ridiculous what mcces deducts

The Mc Drive is an absolute disaster. Unfortunately, burgers are constantly forgotten when you order via Mc Drive. Already two orders like that. Unfortunately, it's only noticed at home. Never get the order together correctly. Too bad . What's wrong with getting the order right? Are they overwhelmed? I understand that everyone has difficulties with inflation, but not at my expense or my customers' expense.

Reasonably fast. Food as always.

Very nice service and quick service, very tasty, unfortunately the shop (the toilets) wasn't particularly tidy.

So we were in the MC Drive and we weren't missing the burgers. NO, there were also wrong ones in there and they looked so miserable and tasted terrible...never again

Food was okay, but the parking lot was a disaster that day... Everything was completely iced over! 😞

Disaster today, we waited 45 minutes because it was extremely full

Employee is still paying attention and makes my colleague wet

Vielleicht mal die Öffnungszeiten aktualisieren! Wäre von Vorteil für die Kundschaft....

Der Mc Drive absolute Katastrophe. Unverständlich bei der Bestellung, Bezahlung ging natürlich schnell nur bis zum Erhalt des Essen dauerte es 15-20 Minuten!!!!! Entschuldigen oder sich dazu äußern Fehlanzeige. Nie wieder!!!!!!!

Toiletten - Pfui Pfui Pfui Wenn es so auch in der Küche dort aussieht - oh weh!

nie wieder immer wird was falsches geliefert

Lubię tego Maca ,to tu obsługa jest na złoty medal. Gdy dostałem zimne frytki to natychmiast była reakcja i frytki były gorące. Serdecznie polecam

I always thought this McD is okay and visited regularly, but the last visit was just awful all around. Firstly, the app barely works and their system failed as well, so nobody, including myself, could claim their bonuses (which basically means 2x prices for regulars). Secondly, the store was overcrowded and super hot (it was well above 30 degrees inside) so waiting for 15(!) minutes for a simple 2-position order there wasn't nice at all. Finally, good luck coming without a car and not getting run over by some peasant in a tuned Skoda or VW, parking lot and drive-through exit are dangerous to walk through. I left a complaint about all the using the link on my receipt, but received nothing. They could at least give me some bonus points and a brief answer. For now I'm done. Upd. At least they answer to complaints after a while and two attempts. It's a franchise, so they can't do anything meaningful after (or don't want it so much) but at least they pretend they care. Better than nothing.

Zu voll, fühlte mich nicht verstanden. Wollte wieder gehen, es kam ein anderer Kollege zur Hilfe. Es ist und wird nicht mein Restaurant.

Alles in Ordnung, wer dort hin geht, weiß ja, was einen erwartet.

Leute tuen mir leid die da arbeiten man merkt schon das die Beobachtet werden vom Arbeitgeber durch die Kamera

Viel zu Voll, grade Sonntag Abend .

Das Essen dort wird immer sehr schnell Serviert und da ich immer am Frühen morgen da bin ist immer alles schön warm und schmeckt am besten einfach gut dort.(Besser als gedacht)

Wie immer schneller Service, auch schmackhaft.Leider gibt es für die Getränke keine Trinkröhrchen mehr,dass ist für Kinder nicht mehr einfach!