McDonald's in Lehrte

If you order something at the McDrive, check your order immediately to make sure it's complete. Ours was missing a lot of things, which we discovered after getting home... The Happy Meal was missing the drink, the fruity stuff, and various sauces were completely wrong... truly a disgrace!

Untrained staff, long waiting times and no towels in the toilets

Dirty. Endless wait for food. Broken trash can in the entrance area. Broken plumbing in the men's restroom. Sticky ketchup packets. Nothing wiped down. Forgotten food. Definitely not recommended!

Waiting times are far too long and the food arrives wrong and cold.

I have never experienced such nice staff at a fast food restaurant. As soon as I was on the speaker, I noticed how nice the person on the other end must be. And the burgers tasted better than other McDonald's

Fast, very friendly team, delicious food and drinks. Clean toilets, everything was great.

This restaurant did really poorly. With a larger number of people, terribly chaotic and confused orders, the burgers we received were cold, with a larger number of people they obviously can't cope when it comes to toilets, no soap and paper

One star is still far too many... you wait in the drive-thru, are spoken to and suddenly the microphone is silent. Then you drive up to place your order at the window and then you wait 10 minutes to receive an order from three customers behind you. Suddenly they say that there is no cash register at the window, even though the cash register is only two steps away. We should then line up again and wait. We decided to continue driving and then drove to the competitor...unfortunately it wasn't an isolated case, but similar situations like this have occurred frequently recently. Unfortunately, it has diminished significantly

The branch in Lehrte is closest to where we live and therefore our regular when we need something quick. Unfortunately, this branch is going from bad to worse. Besides incorrect orders and seemingly chaotic processes, today was by far the worst day. At the ordering counter, the employee asked, "Want to eat here?" When I replied that it was for takeout, she snorted and typed furiously on the screen. After placing my order, I went to the pickup counter. The order didn't appear on the screen. When I approached the staff after 20 minutes to ask what was wrong with my order and that the order that had been on the counter for 10 minutes looked like mine, I was told to wait with the words, "Wait." Afterward, this employee disappeared to the back and, when he reappeared, was preparing another order. Another colleague grabbed the tray that corresponded to my order and brought it to a table. The guests already sitting there, already eating, were visibly surprised that another tray had arrived. The employee, confused, went back to the counter without the tray, looked at me, turned around, grabbed the tray, and asked for my receipt. After seeing my order number, he wanted to hand me the tray. After I pointed out to him that I was ordering for takeout, he looked at me questioningly. I clarified my statement by saying, "Please in a bag." The employee then went to the counter with the tray, handed it to the employee I told I wanted to order for takeout, and she squashed everything from the tray into two bags. The McRib looked more like a McMassacre when it was served at home. Of the three employees I spoke to, none could speak German. They didn't even bother to ask another colleague who might speak German to help. The organization in this store desperately needs to be improved. Especially since the bacon is never really crispy. Almost raw is more accurate...

Toilets an absolute disaster! Seldom seen such dirty, broken toilets. Sorry, some points will be deducted!

McDonalds run by Lamp are great. You never have stale food, there is always enough sauce on it. Unfortunately, some employees are not that friendly but others are quite friendly. Therefore a point deducted. Unfortunately, in the morning I sometimes find that one of the parts tastes strange in some places (maybe cleaning agent) or at least then I prefer not to eat any more... But otherwise I like being at McDonald's finals that are led by the lamp. Everyone else can't keep up.

The store was busy when I visited. The noise in the checkout area was disturbing. The service was friendly, the food was still quick and “fresh”.

The menu was crappy twice, the food was fried for too long and the music was terrible!

This MD used to be pleasantly clean! Keep it up!

Cleanliness is not a concept here. I cleaned one of the many dirty tables myself. I won't eat here again.

We ate here again. Things have never been as bad as they are today. Cold fries, cold burgers, only the coffee was warm. What's the point, is there a power outage or why do you get such poor quality? That has never happened to me here. I won't be going back for the time being. Everything has to get worse but more expensive. Unbelievable...😳

You can eat well when you're hungry

It's worth driving further. The entire store has just gone bad.

The burgers are like a piece of cardboard, so thin and usually only lukewarm. Prices for shakes are totally overpriced For the money you spend on cheap fast food, you can eat out reasonably well.

Delivery service very unreliable

I stood at the checkout for 25 minutes until I could pay, people who ordered after me got their food before me (for me it was 1 Happy Meal and 1 20 nuggets). Of course the child was disappointed that there were no more Pokémon cards available, but instead of pointing this out at the checkout (it was stated when ordering at the checkout and not at the terminal) they simply put something else in the bag. The same checkout employee also packed up my order. I can't recommend eating on site, not particularly inviting in terms of hygiene... From now on I'd rather drive the 6-7 minutes further to Lahe, never teach again.

Finally after many years there was warm food

A McDonalds as expected. A little old, but OK. Toilet borderline.

Disaster... leftover food, garbage and dirt on the floor, the garbage trucks overflowing, tablets on the tables and then long waiting times for collection.

Please ALWAYS check the order yourself. Too often something was forgotten in the order. It borders on systematic intent.

Fast food was yesterday! Here you wait over 30 minutes for your order, the food is lukewarm, something is often forgotten and toys for the kids are rarely available. Truly unbelievable...

Were there just now (1/10/25 at 8:20 p.m.) in McDrive. The guy at the checkout/at the headset was absolutely unfriendly to us and very hectic. We were the only ones in the drive-thru at the time. Furthermore, no one could or wanted to give us any proof. At the checkout they said he couldn't print it out and everyone was overwhelmed when it came to serving food. As I said, there obviously wasn't much going on. We can understand when things get hectic in a company like this. But we have never experienced such an unfriendly manner from service providers. He also wore his private clothing, including a leather jacket. The food is warm and complete - after all.

Waited over half an hour for the food, the food was also cold, unclean, not a single table was cleaned, the clearing cart was more than full

I haven't been as dissatisfied as I am today in a long time. Had to wait an hour for the order. Food was cold. The store was full and the employees all felt overwhelmed. People who had just ordered arrived before us. People had to wait 30 minutes at the checkout before they could pay. It felt like 5 people finished an order. And one or two of the employees could have their shoes soled while running. So I can understand if there are staff shortages. They're there everywhere. But to be honest, I've never had it like today. I hope it was just a one-time thing like today.

After the order was placed, i.e. during payment, the order terminals were simply switched off. Without warning, without even letting you know afterwards. Probably because the store was too crowded. The boss behind the counter did not respond to repeated requests. He was completely overwhelmed.

Bad service had to wait 45 minutwn for cold food

There was no table service, you had to pick up the food from the front and the trays were full to the brim

Gets shit every time. Staff wears jewelry and a lot of it even though it's not allowed.

Very fast, no errors, everything fresh! For large and personalized orders. Best McDo visit in a long time. If all branches had this, my BMI would be a little higher... ;)

Had very bad food yesterday, check out, burger tasted like it was old, fries not really served by big mäc, very poorly staffed, this shop won't see me in it again

You wait a long time at Mc Drive.

I can recommend this place to dine on a long journey.

Since the store was unfortunately very full, we decided to eat in the car. Staff at McDrive very friendly and competent; Unfortunately, the quality of the food varies greatly. Our curly fries were sticky and lukewarm. The chicken nuggets from my 20's were fried incorrectly. (Very greasy on the outside, pale and like an eraser on the inside) The nuggets from a batch of 6 were from a different “batch” and tasty as expected. A BigTastyBacon was also very good and generously topped.

I live nearby and just wanted to eat a Mcflurry today with Oreo cookies and chocolate sauce. What do I get a small ice cream with caramel sauce in it and no Oreo cookies. The woman at the counter was really upset. The store is also not very clean.

Mostly cold fries and the burgers lukewarm. Today is the crowning glory, it's a good thing I opened the lid. It really makes you sick.

Didn't want to give a straw because you eat here, then shit all over the men's toilet, what's going on here in Germany?

Food mostly okay. But there are no waiting times. It would be one of the more poorly organized branches. Update 10/2024: A lot has happened in the branch now. Things are going much faster there now!

The visit was as expected, but unfortunately you cannot attach your bike adequately to the device there.

...always depends on the staff present...

I recommend, healthy food, everything is nice, nice and elegant

It's always good here, prompt service so no long wait. Eat well warm, even the fries...

2 1/2 hours for an order via Lieferando. No call, only when I asked that it would take longer and then the food was still cold. Super rude on the phone

Garbage flies everywhere, it's a mess and then it doesn't matter, get rid of the bags

Well, you can't call this finale a fast food restaurant. We had to wait almost an hour from ordering to receiving the food. The fries were also unsalted. And the burgers were only lukewarm. Plus it wasn't exactly clean there. Neither in the guest room nor in the toilet!

Top branch. Our point of contact when we drive through Saxony-Anhalt.

The milkshake machine is always broken when I'm here. This is very sad. I just wanted a milkshake...

Fast food. If you want to destroy your body, eat here

I ordered a mc plant because I still had a long way home. I got a normal citizen with 2 pettis in a mc plant pack. Unfortunately it was too far away to turn around. I find it absolutely unacceptable.

The food was cold, the fries were undercooked, the burgers we ordered were no longer available and the service was hopelessly overwhelmed with vouchers. Too bad

Food was standard...but service was horrible here fast food isn't really fast food...

Rating: 2/5 We ordered two fish macs and an apple turnover. The food was excellent - the fish macs were crispy, with enough sauce and overall very well prepared. Absolutely satisfactory in taste. Unfortunately, the experience was less than pleasant in terms of service and cleanliness. Despite the high number of visitors and the arrival of a coach with numerous guests, only one ticket office was open. The four employees present did not respond to the polite request to open a second cash register. Instead, they chatted among themselves as the line lengthened. The hygiene in the restaurant also left a lot to be desired. The toilets were dirty and the smell was unpleasant, which significantly spoiled the positive impression of the food.

Discrimination against cycling - no service at the drive-in counter 🤬

I was there on Sunday around 5 p.m. and asked for a straw with my Coke at McDrive. The cashier with the blonde hair and squinty eyes said they weren't there anymore. Everything okay. Then wanted to buy a shake because she said that a shake came with a straw. There were no cars behind me, but the blonde cashier with the squinty eyes still demanded that I drive completely in circles. Very rude and pure harassment. Then, when I was already gone, I noticed that the McChicken had been forgotten. Never again!

We wanted to eat something there with 2 small children and since the weather was nice we thought we could let them play a little bit there. Unfortunately I thought wrong. The playground outside was closed again like almost every time we were there. Ordering via the Terminas is always a pain because they don't react well and you have to press 3-4-5 until they accept something. Luckily, the food didn't take too long to arrive. Except for the fact that you had to go there twice because things were missing. But at least the staff was friendly and apologized and handed over the missing items immediately. I still don't understand why the play area is constantly closed, especially on weekends, even though there are lots of children running around and wanting to slide on it. Strangely enough, if I go there during my working hours during the week, it's open again. It almost looks like the staff doesn't feel like cleaning there in the evening or they want to get rid of the people with children as quickly as possible. Neither would be very family friendly.

Ayip ya Salam How unfriendly they are

Loud. People arguing in front of the door. Dirty.

Wanted to take a short break here. The meal took 25 minutes, with over 20 customers still having to wait. The cleanliness of the premises leaves a lot to be desired. Dirty outdoor areas, rubbish under the tables inside.

I ordered vegetarian nuggets and got some made from meat. They were definitely real ones as we had a second vegetarian pack to compare. I don't eat meat and I've lost all appetite. Thanks for the breach of trust.

My worst visit so far. Long waiting times, the employees gave you the feeling they didn't know what to do next. The tray trolley was completely overfilled and there was no response at all, the other tray trolley wasn't even in its place. Fries unsalted. I hope things get better again.

Unfortunately the service is no longer what it used to be... The area looks more like a construction site...

There are a lot of wasps here on hot days. I recommend sitting inside.

Classic Mcces, food as expected. The employee at McDrive was friendly and not a talahon.

Ordering at the terminal is so-so. I like it less. But the worst thing is the food. The big, expensive burgers are quite good, and I also like the ice cream. The rest (especially the fries) is really bad. I only go there for the kids.

The staff is rude, the customer is not king here, but is ignored at the counter 😪, not recommended.

Wir haben uns beschwert das auf unseren Cheeseburger keine Zwiebeln sind. Darauf hin gab es einen neuen. Problem jedoch, da waren wieder keine Zwiebeln drauf. Normalerweise ignorieren wir sowas, jedoch gehen wir 2 mal im Monat da essen und bekommen fast nie Zwiebeln. Also sind wir nochmal zur Kasse und die haben uns erzählen wollen, das wäre normal und haben uns fast rausgeschmissen. Frechheit

So I'm satisfied. After reading the reviews we were skeptical, but were pleasantly surprised. The meal is complete and at the table in tip top condition after just 4 minutes. The coffee we ordered came even before the meal. Friendly and clean. Thank you very much 👍🏼

We stop there when we drive towards Berlin. It's always pleasant and the children can stretch their legs for a moment in the small playground. However, the prices there are pretty steep. In particular, normal water shouldn't cost 5 euros...

We sit outside and order with table service. The first part of the food is brought then 5 minutes later an employee comes to the door and shouts on terrace number 25 to get food from inside. What kind of service is this? Do you have to shout through what feels like half a McDonald's? Then I ask myself he's coming out, but if he's coming out then you could have brought the Talett with you? You don't have to understand it and then you pick it up and something is missing again. So service is different. At least the food was delicious.

I really hate going to this McDonald's because they always forget something with every order and there are usually quite a few people in the restaurant who bring their own music and play it loudly or shout throughout the entire store. It's really no fun to eat there anymore.

Very efficient service, clean and tasty

Oh well. The castle is cool. The staff goes like this. We ordered a Vivio Medium with various burgers and a cola to extend the cola for the child. When I realized their mistake after extending the cola with it, I brought back half the bottle of still water. First an employee barked at me: “You drank half of the water” and then the shift management made the same statement and only reluctantly handed over a bottle of Vivio Medium - so 2 stars. Mistakes happen, but such a reaction to your own obvious mistakes? Thanks McLehrete, I'll just continue driving with my 30 euros soon. ;)

Actually like any McDonald's, but this one has a large play castle with several slides for children. So very child friendly.

Nice and clean place. Good service, food came fast. Really good playground for the kids. Good food, except for the donut we ordered, dry as a dry cookie. We went back and got a new one that was only slightly better, but still too dry to eat. We didn't care to go back with that one.

So far the nicest McDonald's I've ever seen, the food is standard but both the service and cleanliness were top.

Fast food delivery. Eat good. Clean. The kids like it...

The guy with the beard, who is usually at the drive window, is unusually rude and stroppy and acts like he owns the place. You ask a normal question and get a snarky answer. Plus, you wait half an eternity. The employees smoke all over the premises, which no one can take seriously.

Kansi's servants are not worth visiting

It felt like there weren't enough staff present, but the service was a bit chaotic and very friendly and pretty quick. At one terminal the paper roll was empty, so you didn't get a receipt, but the staff solved it in an unconventional way 👍 The restaurant and toilet were clean and there were even paper towels.

Never had such scary coffee before. We were in transit and at 9:30 p.m. dishwashing water was filled into our coffee cups. Complaints on site were not possible because we had to move on. Everything would have taken too long.

Typical McD, food came quickly, there was a play structure outside, great for lunch for us as a small family.

Do burgers eaten on-site really need to be wrapped in plastic or paper? It ends up in the trash anyway... Eating in a restaurant should be offered 10-20% cheaper!!! The streets are full of garbage...

Oh, ONE cucumber 😱🤔 on the Big Mac This is supposed to be a quality burger? It's a shame for so little lovelessness. And if you criticize that, you get a stupid saying: Actually, there should be 2 cucumber slices on it...😕. If things get better, you can go there again, but NOT like this!

The first time I have to complain about the hygiene at Mc Donalds in Lehrte. Yesterday I ordered something for dinner with two drinks. When I took the cap off my Coke I noticed that the Becker had a dirty edge. When I took a closer look, I found white dirt particles in my drink. There was also a little red hair in my drink, I was served by a red-haired lady on the drive. I immediately lost my appetite for my food. Thank you for spoiling my appetite with this negative experience. By the way, the lady at the drive whose hair was in my drink, she could have at least said goodbye properly with a “nice evening” or “bye”. I stood in front of the window after receiving the order because she didn't give me a clear signal that the order was completed. She wished me “good hunger” in a quiet mumble, while her attention was somewhere completely different. I didn't understand that at first, which is why I stood at the window for a few seconds. Such behavior is rude and disrespectful. Now I also have to check my Becker after every order, embarrassing and unpleasant!

What a shame I ordered 2 ice creams for the children. One only had half of it in it. When I mentioned it, all I said was that it was normal and there was actually too much in the other one. We've never had that!! That was barely 1 spoon full and paid full price. Really sad.

I've never been here before, but we'll definitely come back someday!!! The food is as pictured, fast and friendly service. Great playground for children. Clean. I recommend

Fries limp, nuggets (plant) old & totally dry, patties on all burgers gray and totally dry (also tasted quite old). Chickenburger looked like the kitchen had played football with it. Thank you - never again.

When ordering a burger without bacon, there was a strip of bacon on the burger. The shop is very dirty, the tables are always full of crumbs and dirt and sticky. The soil isn't any better either. The trolleys for the tablets are so full that nothing fits in anymore.

Very nice atmosphere, staff very accommodating and nice, happy to come back

It has often happened that ingredients such as mayonnaise or sauces were missing at the drive-thru. In addition, some employees do not understand/speak German... but work in service. That just doesn't fit

It's just a standard Mc branch.

friendly, cheerful and delicious

The food came quickly and was very warm. The service was very friendly. Also very clean.

You order 6 chicken nuggets and at home I saw that there were ONLY 4 in there and no napkins 🤬🤬🤬

Very crowded, waited three quarters of an hour for food, dirty toilets

Very bad service, one hand didn't know what the other hand was doing. In addition, there were some difficulties with the German language. Mc Rib (hamburger) was almost drowning in the western sauce and you couldn't put the burger in your mouth without messing everything up. Since we are pensioners, it would have been nice if we hadn't been called "the old ones". This is also discrimination against people. Maybe McDonald will learn that. Would just train the employees accordingly.