McDonald's in Haren (Ems)

We had a long wait. You can't see the order status and the store seems very disorganized

This was by far the worst McDonald’s visit I have ever experienced. Annoyed, bored and completely overwhelmed employees, we waited half an hour, most of the food was cold. When I asked (several times), the only answer I got was “it’s currently being done”. Sorry, no one goes to McDonald’s for the culinary experience, it should be quick. If you don't provide that, you don't need ambient lighting in the toilet, that doesn't make it any better.

The food is excellent, but the employee with blonde hair was a bit younger... was really unfriendly. There was no please, but a blunt tearing away of my note.

That was the worst DoubleCheese TS/burger I've ever had. Absolutely no taste. A shoe sole after a 100m sprint has more taste. The sanitary facilities are not exactly clean. There is paper everywhere in the dining room. The parking lot is very full, but there are hardly any guests there.

The food was very tasty and the staff is very nice

Unfortunately the food was cold. But then it was replaced. The staff looked very listless. That at noon around 12

Much better and cheaper than in the Netherlands

Super good service behind the aral.

The staff cannot complete an order. Every time sauces or nuggets are missing...

Unfortunately, it wasn't a good experience. We had to wait about 20 minutes for our coffee and ice cream. During that time, the shift manager or store manager approached us and asked for a Google review – pointing out that we'd get a free ice cream or drink, but only if we gave a 5-star review. This shouldn't be dependent on the rating. Furthermore, the restrooms were in a very dirty condition, which definitely doesn't warrant a five-star rating.

Tastes delicious and very nice service

Great snack after the game at Steenfelde 👍

The simplest McDonald's I've ever visited. No McCafe

Competent staff, good service and good hygiene

We always stop by after work, great staff

Very nice, friendly and thoughtful employees. Looks clean, employees pay attention to hygiene. Good to eat on site and also to take away.

Well attended, the staff seems very annoyed. Have 15 minutes on 4x ice cream. Toilets great.

Very personal. Clean good food!

Very nice staff and immediately helpful.

And again the card payment doesn't work, ridiculous!

You wait ages. I ordered 2 standard burgers and a 9 check nuggets and waited over 40 minutes. This is no longer “fast” food! Too bad

I come here regularly when I go home. Gladly again.

To be honest, our Mc'D in Leer is actually a lot better. At least I don't really feel comfortable there. The latte cup was lukewarm for the second time and flooded with syrup, the burgers were always mushy, even though there was always little going on. I don't like paying around 5€ for the drink and I'm not used to that in Leer... 👌 Curious with the same owner 😛😉

Very nice gentleman in this restaurant. Good royal cheese burger.

Amazing customer service & good food!!

Very tasty food in the maccie so to this maccie

This store has potential, but there is a lack of staff. Two employees in the entire store is tough. Without exaggerating, orders easily take half an hour, if not longer. Eckstein really has to think about something.

Typical McDonalds, only after 10km I notice that the fries were charged for but not packed... deduction! Diesel times everything is wonderful.

Top restaurant manager and nice employees

Mega friendly staff. We like coming here.

This is how a McDonald's should be! Very friendly staff, the food is ready quickly and it is clean.

Top service and the staff pay attention to the customers whether everything is OK. ❤️

Great staff 👍🏼 everyone with a smile and friendly demeanor. Personally, I come from Düsseldorf and have never had such a great experience in terms of friendliness etc. in a McDonalds. 🙏🏼🍔🍟

Everything great. Gladly again.

Clean store, clean toilets and friendly staff even though it was busy. Can one or the other shop take a leaf out of this!

Good fast food restaurant. Lots of charging stations. Everything clean and almost repeated.

A very nice restaurant, very good service!

Food always gets cold very quickly. It should be served much hotter.

The restaurant offers delicious food, fast service and a wide selection to suit every taste. A great place for a quick meal or a leisurely snack!

Our favorite McDonalds on the A31.

Really okay for a McDonald's and, above all, very unusually friendly staff. Food: Macces

At McDonald’s it always tastes the same. It's quite pleasant here, clean and simply but nicely furnished. We were served very friendly and everything went well. Unpleasant: The smell in the toilet (quite musty), although it was very clean. The birds chirping is nice😉

Nice Christmas decorations, the food tasted good too

Food was cold And the strawberry milkshake had a winey strawberry flavor

The restaurant manager was very nice and delivered the food to our place. You can just sit down and order via the app. The employees are always very helpful and friendly. It is even recommended to take advantage of offers if, for example, a menu is cheaper instead of ordering everything individually. Keep it up!

Everything was fresh except fries, nice staff.

Super clean there and a lot of staff. A great MC!

Good and clean for a McDonald's. Food was fresh.

It's okay to go there every now and then

Top Ahmed Best restaurantleiter

If your car needs to be charged, you can have something to eat and drink, which is nicer than waiting in the car.

Very clean, everyone nice and tasty

We just got coffee, that took a while. But it was super clean. A great changing room. No smell and good hygiene. Well heated. With warm running water that does not run out when washing your hands. We liked it.

The fate of system catering is its standards. What this guarantees is fast and perfect service does not allow for individualization of the ambience and food depending on the region.

The food and the location were very good, but unfortunately there is no cell phone reception in McDonalds

The waiter was very amazing and sweet. Food is nice as always!!!!

Top service, food is good and hot and the restaurant is neat :)

The well-known good McDonalds service with the well-known items on the menu. Nice clean establishment with friendly and helpful staff

Very nice and courteous service

It's the same thing over and over again. Nevertheless, we unfortunately keep coming back in the hope that things will get better. You normally order 2 x 20 spicy nuggets and of course the employees only pack 1 x spicy nugget. Just by the way, this is now happening twice in a row. And no, we're not there every day. It's just really stressful when you pay for your food and only get half of it. If you have to queue again and wait so long, you won't feel like it. So you drive home half hungry. It's a shame, it's been like this for a long time. There are endless other examples, but not all of them need to be mentioned. This is enough.

As much of a McDonalds that you could expect in Germany. It's located a bit farther away from the highway, with smaller signs guiding you to the location. It is right next to a gas station, so it's easy to fill up as well while you're there.

Great service. An order was forgotten by someone else and we received it as a gift. Super nice employee

Easy to reach on the A31 if, for example, you from or to Dankern Castle. Fast service

Very nice employees. The "Asian" branch manager in particular is extremely polite, always smiles, is very courteous and helps immediately with problems. In my opinion the man more than deserves a raise! Unfortunately, that's not always the case at McDonald's. The food is just as usual at the Golden M.

Very nice service and very nice people

very good service, food tastes good, nice people

Everything standard. Good for some, rather boring for others.

A McDonald's right on the highway, great to take a break on long journeys. The McDonald's is like every McDonald's, simply delicious. The little ones can let off steam and we big ones can strengthen ourselves for the rest of the trip. Of course, this McDonald's is as good as all McDonald's.

Drive used twice. What is defective or was (at least at the time of my visit) was that there was no display on the intercom stand for ordering that shows the order list. So while my order is being announced, I have no overview of what I have already ordered and how much it will cost. Not so crazy for a single order, but if you're traveling with a larger family, a display like this would be very helpful against cost scares, double or under-orders. What made things even more difficult was that the employee at the intercom had a very strong accent, the intercom and ambient volume then also reduced intelligibility, so that the order really became a "guess with Rosenthal": the dear colleague at the other end of the intercom understood what I ordered? It may or may not be because I didn't understand what he just confirmed to me. Other branches have an order display like this, why not this one? The branch parking lot was packed both times and the store, as was visible from the outside, was overcrowded with guests. The employees at the drive were friendly and quick and packed the products carefully and completely. Therefore, apart from the strenuous ordering process, everything was great!

Brought breakfast, including a LACTOSE-FREE latte macchiato. If I hadn't already been 35 km away, I would ask if the service person could read. It was definitely not lactose free. I'm dealing with stomach pain and diarrhea. I go to MC because they have lactose-free products. That doesn't work at all. In addition, the mini pancakes were cold and hard.

No toilet paper in the toilet, if you ask you won't be helped. Only after 5 other customers have also asked is the roll given to the customer...

Just waited 17 minutes for a simple cheeseburger. Should be a new record.

Very clean McDonald's for the standards, but also relatively new.

Unfriendly staff and the food was cold. The cheese on the citizens wasn't even melted.

Very friendly staff. Food as always very tasty.

Nice and very clean McDonalds. Friendly service and the food (breakfast) tasted very good.

Modern, everything went quickly, everything was good and McDonald's quality was great 🤷‍♂️👍

Definitely my first and last visit to the store! Citizens old and cold! Cappuccino without expresso shot!!! A contractual agreement on freshness is not taken so seriously here

McDonald's, we were just passing through. Employees unmotivated, food brought to the table without a word. First 1 tray then the 2, we waited to see if another one would come because something was still missing. No, so even afterwards... cold fries, wrong sauce, Cola or Cola zero not marked which is which So this branch will definitely not see us again.

Disaster with the order!!! Whether app or on site! No display where you can see the order number (for weeks now) the staff is more than overwhelmed!!!! App orders come to nothing!!!

It took a long time until we got the food, but it was warm. It was full but it tasted delicious 😁

Always friendly staff. The toilets are clean. There is sufficient parking space. You usually get your food quickly. It can only take a while during peak times. It's actually exactly what I expect from a McDonald's.

Were there today in transit. Awesome, what a run of people. Despite that the food was fresh and hot. Tables were wiped clean and the toilet area was also clean and tidy. Definitely a recommendation.

Delicious as always! But the immense prices should slowly be stopped, otherwise you can no longer afford it! There is still room for improvement in terms of the cleanliness of the tables.

Like in most branches. You know what you get for the money. Nothing more but nothing less either.

I didn't know McDonald's carried tapas. I had a Filet-O-Fish for €4.99. I've never had such a small and bad burger 🍔. I removed my McDonald's app from my phone. 👎

Everything was very clean, the food was excellent, the fries were nice and crispy.

Probably the cleanest McDonald's I've ever been to. We arrived at a very quiet time. So food was ready quickly.

I don't know if it's just us, but almost every time something is missing from the order. It's better to drive to Meppen...

Seats dirty, employees 0% motivated, burger was mushy and so were the potatoes not exactly very tasty. But good parking...

The staff is simply overwhelmed. The problem is that basically no one can speak German properly.

First of all, if the employees and especially the manager don't feel like it or are motivated, they should just stay at home. Unfriendly to the power of 3 is an understatement, we waited 45 minutes for 6 cheeseburgers and nothing came. Then we just drove back, this store was the last time we saw us. Shame on you! Oh, you actually deserve points!!!!!!

Staff are very friendly and helpful and the food was as expected. Unfortunately, when we visited, almost all of the tables were dirty and the soap dispensers at the toilet sinks were empty. In addition, unfortunately there was only this germ spinner for drying your hands. I find paper towels much more hygienic. There were enough parking spaces.

So for the money you can still get enough here!!!

Nice atmosphere and very clean restaurant!

Cool lounge outside. All-weather children's playhouse, ensures exercise on long journeys. Is very close to the highway. Nice staff and table service.

My family and I were at McDrive last month, even though there were a lot of customers, we received our order quite quickly. The food was well packaged and delicious. The Asian girl was very nice and ran to bring us our orders😂😅. We will definitely come back again

Totally overcrowded. Long waiting time. Toilet dirty

Very friendly restaurant manager. Gave us free milk for our son

The best McDonald's I've eaten in so far, looks and quality is great!