McDonald's in Kaarst

If Mc'Drive is used permanently, the toys are not included with the Happy Meal. It's hard to see a child crying because he hasn't been given a toy. And with drinks instead of 0.25 l, the content is half a cup.

We go to this maccas once in a while but yesterday the whole place was super dirty and it smelled like urin everywhere. The service was good but we grabbed out breakfast and left as quickly as possible. Not a single clean place to sit and smell was really off putting.

Quality as standard in every other McD. But we regularly forget fries and mayo in the McDrive.

Food was cold, service was not courteous and was not customer friendly. Restaurant was anything but clean.

Toilet dirty and not much better in the store Too bad

The food was warm and tasty, the staff was friendly, the toilets were visually clean except for the mirror, but smelled of urine, more cleanliness and hygiene would be appropriate, disinfectant dispensers were empty, as were napkin dispensers, but the pick-up indicator worked, could be improved.

Orders placed at Mc Drive are returned incomplete.

Drive in used. Very friendly employee. This is really rare to find. Tasty, hot and all. Really recommended. Parking is tight and there is little parking space. The entrance is well marked, but visitors are just...... To drive into the drive in. Keep your eyes open when entering and exiting.

Toilet dirty, smelly and no soap in the dispenser. All tables dirty with streaks. Table display dirty. The sides of the white tables at the edges dark with dirt. Socket covers smeared. Food was perfectly fine. Service was friendly.

Worst Mac in Germany! Be prepared to wait 15-20 minutes for your order, even though you are the only customer. If you order coffee with lactose-free milk, then stop and make sure that it is made with lactose-free milk! The staff doesn't care about quality and time

Smart Menu with double cheeseburger, Cola Zero, medium fries, mayonnaise. For €5, as ordered by the board. This offensive will not bring customers back to the burger joints in droves. The quality of the dishes, completely rationalized and monitored by AI, has now reached a level that corresponds to soilent green. The battle for the taste explosion has completely petered out. Why only 3* for service and ambience: this restaurant is too small, the parking lot is too small, the drive in lane is too short, too few staff, there are no serving stands at the POS, the tables are not cleaned frequently enough, It is difficult for severely disabled people to reach the restaurant, the parking bays are far too narrow for the wider cars, and the furniture looks cheap and worn out. Because the tables are fixed, only slim people can sit down. This is not customer-oriented, not a place to linger, not a place to feel good. Dear board, you can do better, you don't want to. Without customers, no satisfied shareholders. The interaction is also understood in the McDonald’s Academy.

Saved us from starvation at night after landing at DÜS Airport. Thanks

My ayran fell because of the employee

Unfortunately the dirtiest McDonalds I've ever seen. No need to repeat what others have already complained about in their reviews. Everything is correct. In the evening I also had gastrointestinal problems.

For a hamburger for €2.19 that has nothing on it is an absolute disgrace

Food was good. Service was very quick.

The McDonald's in Düsseldorf-Kaarst left a lasting negative impression during our visit. Although it was a public holiday, which may have put a strain on the company's staff, there seemed to be enough staff on site - but unfortunately without any noticeable enthusiasm for work. The impression we got was not that of an ordinary McDonald's, but rather that of a restaurant that severely neglects control and maintenance. The food itself was up to the usual solid McDonald's standards: everything was fine in terms of taste, and the majority of the staff were friendly and charming. There is nothing to complain about here. But the condition of the restaurant was appalling. Tables had not yet been cleared everywhere and there were no return carts for trays, which added to the impression of a chaotic, unorganized operation. The floor was so sticky that you could lose your shoes - a condition rarely experienced in a fast food restaurant in this chain. The tables, which were not only dirty on the surface, but also dirty on the sides and even underneath, gave you the feeling that you were sitting in a poorly maintained restaurant that was long past its heyday. In Saarland you would say: “He came on strong!” – and that’s exactly how it felt. In addition to the grievances already described, the condition of the seating furniture was particularly noticeable. Some chairs were so dilapidated that they were held together with duct tape and masking tape - a sight that is beyond unsightly and completely unacceptable in a McDonald's. It seemed like this was a permanent solution to "fix" broken furniture, which further worsened the already poor appearance of the restaurant. The condition of the chairs themselves was even more serious: some of them were literally filthy, which further underlined the general impression of neglect. The idea of ​​sitting on such unhygienic seats was more than unpleasant. Overall, the visit was culinary satisfactory, but the condition of the restaurant left a lot to be desired. The lack of hygiene awareness and general carelessness in appearance are not only disappointing but also worrying. You'd expect more from a McDonald's known worldwide for its consistency and cleanliness. There is an urgent need for action here to raise the standard back to the level that one can expect from a McDonald's.

Been there today, shop is going badly down the drain, dirty tables and not for the first time sticky and littered. Otherwise our favorite shop but definitely our last visit today. Today: Discussions took place among employees, everyone now knew that too few staff had been hired. Something so unprofessional that everyone heard the discussions and arguments was really speechless. Food cold today, staff unfriendly, no napkins and table service didn't work either. It's a shame but after today's visit it's really the last visit. Maybe again in a clean and friendly atmosphere but unfortunately not like that.

The McDonald’s in Kaarst is by far the best in the area. The employees are friendly, fast and work efficiently.

The store was clean, the ordering stations worked, but it was very cold. The food came quickly but wasn't really hot. This is definitely better.

It's a tragedy, I usually come here when I need to refuel at the station nearby and I was disappointed once again - the coffee machine didn't work on more than one occasion I think I'd rather go hungry next time I come here, there are always some problems They can't even make a wrap for breakfast Avoid it and don't waste your money in the trash because you won't eat anything good here

Dirty and shabby. You don't even want to sit down at a table.

Nice restaurant. However, the bread wasn't quite as nice which is why the burger wasn't quite as good

It is said that there is a special dimension in the basement of McDonald's where McFlurries are mixed. The ingredients are chopped in an extra-powerful blender that uses a secret time shift to take the flavor to an otherworldly level.

I just drove into MC Drive, they looked at me and drank coffee. I waited a few minutes, nothing happened, so I drove back

Super fast despite the place being full. I haven't experienced anything like this in any other branch in recent years. The food was great by McDonald’s standards. Everything hot and fresh. Burger was super juicy and perfectly assembled. Unfortunately, the dwarf parking lot is a disaster and the slide was closed. I don't care- Junior doesn't care.

Unfriendly staff, toilet dirty, don't eat again

Hot food. Parking space available. Friendly employees. I swapped fun and children's games without any problem. Quick dishes. I recommend further. Thanks ..

The employees are actually always nice. Food is usually okay, you just have to keep an eye on the fries. Often cold. But you can get fresh without any problems if you say something. Cleanliness is so-so, but this is also due to the catty guests who behave like the last person and throw their garbage everywhere. Toilet should be checked more often

Why has there been no soft ice cream for months? Constantly broken ice cream machines can't be normal, can they? And why does the app hang on site when you want to place the order? Even despite the new order, the number for the employee doesn't come up that I can give, why?

We were at McD in Kaarst on Sunday evening. The whole restaurant was completely filthy, the tray trolleys were full to the top, so that the other trays were on the surrounding tables. Every table and chair is dirty, as is the floor. The two ladies at the food counter preferred to chat instead of tidying up. Awful!

During my last visit, I ordered in advance and paid via Paypal, but the app showed that there were problems with the order. The employee had the order in his cash register, but I had to pay again. Didn't have any money with me. When I was home, I had confirmation of payment from Paypal on my cell phone... However, nothing has been debited so far, so maybe things will turn out well after all (except without dinner)

poor and unfriendly service in the drive plus long waiting times

Was there this morning to pick up my order at the DriveIn. Absolutely unfriendly employees there. Was the only customer for miles around and was then asked to use the counter parking lot. Designated area at the end of the DriveIn. I stand there and am immediately waved back to the counter. I drive up again and then I hear that I should stand in the parking lot opposite the counter. First of all in extremely bad German and extremely unfriendly. The good woman can work as a guard in a Russian gulag with the tone of her voice! Definitely belongs at a counter with customer contact. When I asked to speak to the manager in the restaurant, I was asked to complain via email like others do. Great.. simply without words

Was there on 07/22/24 around 1:00 am. Catastrophic conditions, all tables dirty, long waiting times, burgers cold, and the (visibly overwhelmed) crew shouted at each other in a barracks tone and seemed overexcited (at least they were trying). Very unpleasant atmosphere, the guests waiting for their food were obviously intimidated, no one was talking. Yes, it was very crowded, but it was known for a long time that Pink, Coldplay and Parookaville were taking place/ending.

Unfortunately, this branch was the dirtiest McDonald's I've ever experienced. The toilets were absolutely unusable. I asked the branch manager about it and he immediately looked at it. Unfortunately, I didn't see anyone who should take care of it. The floor throughout the restaurant was extremely dirty. The employees didn't seem to care much about it either. The containers for the dirty dishes had not been cleaned for a long time. It's a shame when you consider that parents with small children love going to the branches.

So the branches get full points from me and I don't just say that It's clean, the breakfast is delicious and looks good. The table service too and the staff is also very friendly. The coffee latte was also good and the atmosphere was clean and cozy as well as well-kept.

10:30 a.m. mobile breakfast ordered, shortly afterwards, Mc Drive, pickup was given over the loudspeakers to the system code and I was told, sorry, no more breakfast orders from 10:30 a.m

What you can expect from a McDonalds. It's quick and easy at the self-service terminal. But the tables are dirty because the customers always leave their trays lying around.

At 10:15 a.m., it's already 26 degrees outside, no ice cream (McFlurry) is made because, according to employees, ice cream cannot be made at breakfast time. As if the ice cream machine were linked to a timer. I would like to decide for myself whether I eat ice cream for breakfast or not. Luckily there are still real ice cream parlors. I won't go to McDonalds again in this life. An American company denying me ice cream for breakfast - ridiculous. Thanks for these nutrition tips.

One of the best McDonald's branches. Employees are generally always on the ball and have always had good experiences. If something doesn't go right, action is always taken in the customer's favor.

Chaos. 40+ minutes waiting for a simple order?

The Kaarst branch is always extremely well attended. Unfortunately, the parking lot is too small for this rush and the passage to McDrive is also very narrow and there are often backlogs. The overall other service experience is average.

A complete cola is on the ground and there are curly fries floating in it. When we speak to an employee, the answer is I know... cleanliness used to be very important at mc... it's a shame

The food is not worth the money 💰!

Difficult parking situation. The food is just like any other McDonalds

Salad was better for the price.

Have been there 2-3 times in the last few months and I have to say it is and remains the nastiest McDonald's branch I have ever visited. In addition, some of the employees are very unfriendly. Some of them hardly speak any German. Sometimes you feel like an Amazon driver is standing in front of you.

Disgusting were there on May 1st, 2024 at 11 p.m., and I'm telling you it's pathogenic. The health department should go there. Something like this shouldn't exist in any country. I will report it 100%

A very good McDonald's restaurant, the food is always warm and tasty, the service is also friendly and whenever I was there, the inside was clean and tidy. Unfortunately, I have to deduct a star because it happens from time to time that you don't get what you ordered at the drive-in (today a Big Mac instead of a Big Tasty) and you unfortunately only notice this when you get home because 1. You just doesn't have time to rummage through the depths of his bag while business is going on while equally hungry customers are waiting behind you and 2. My regular order (Big Tasty) is usually at the bottom of the bag in the larger box. Nevertheless, I have enjoyed coming here for years and will continue to do so with pleasure. Clear recommendation.

Positive: Food was warm and complete. Negative: McRib was completely squashed and the sauce in the bag was spread over the leftover food. Bigmac was ordered without salad. The sticker also made it onto the packaging, and unfortunately so did the salad.

“Fast” food...probably hardly. You can tell which shift manager is at the start. Staff at the front are sneaking around.

A standard McDonald's with nice service.

This was my second time here. Both times I was amazed at how nice the staff are. It's a really friendly atmosphere. Come back! 😄

Fast service, unfortunately often dirty tables Another day: carelessly assembled cheeseburger. Meat and cheese half next to the bun and ketchup more in the paper than in the burger. Most employees don't seem to really want the job, at least come across that way. 7:30 p.m.: Citizen socks campaign, 5:30 p.m. Ordered Royal TS and didn't get any more socks because they were out of stock. Doesn't work at all.Royal TS is reasonably assembled. Overall, the level has fallen significantly since the change of ownership.

It's ok, sorry for fast food. If you're hungry, that's okay.

Instead of the 3 BicMacs we ordered, we were simply given 3 cheeseburgers. The employee also came across as if he wasn't in a good mood and really wanted to rip people off.

Friday 12:00 a.m. Nobody cleans tables, everything is pretty dirty. Grade 5...

eat: It's just like MCD. Sometimes very loud.

A nice, small branch, whose good impression was diminished by the visit to the toilet: very! Dirty floor, corners and edges that haven't had any contact with water or cleaning products for weeks... What a shame!

Burgers too salty, fries no salt and limp.

Bottomless - wait forever in the parking lot for 3 burgers

I keep telling myself that I will never again eat the devastating US meal of downtrodden Frenchaise entrepreneurs and then I drive past again in the narrow nowhereland between the Autobahn 57 entrances and exits and the IKEA bridge and burden my body with the worst hamburgers there are .

Come here regularly for home accessories or electrical supplies. Friendly staff, often helpful. For small tools and screws it might be better to go to the large praxis or gamma.

I ordered at the drive-thru and realized at home that half of it was missing. The store was empty, so they just didn't feel like serving two customers. What was there was also terribly bad. Of course, without a receipt there is no chance of complaining. Thanks for that 👎

Lately, incorrect editions have been noticed more often (drive in), e.g. regarding mc flurry lion without lion or incorrect sauces. Before it was missing burgers or something similar. In the future you can't rely 100 percent but always have a receipt issued and everything, including ice cream, checked in the parking lot. Then drive.

In the Drive Inn, the term fast restaurant takes on a whole new meaning with 15 minutes and the MacRib looked like it had been run over by a tractor, it had no resemblance to the online picture, the outside of the packaging was smeared with sauce and had already been soaked in before the first bite 👍👍 a great experience 👍

Mc how mammoths will become extinct but it is not known when

Disaster, everything dirty, toilet no toilet paper, tables dirty, waited 30 minutes for food and it was luke warm.

Good and delicious food. I advise you to visit 👍

Bester Ort für ein romantisches Dinner

Solides McDonalds. Gutscheine funktionieren und Eis gibt es bisher auch immer.

Ein kleine aber ein sehr gemütliche Mc. Essen ist sehr frisch und heiß gewesen. Sehr empfehlenswert.

December 2023 rond twee uur Kleine parkeerplekken en de toerit is krap. Auto's staan te wachten om de parkeerplaats op of af te rijden. Bij binnenkomst kwamen de niet afgeruimde tafels ons tegemoet. We stonden als aan de grond "genageld" niet vanwege verbazing, maar vanwege de plakkerige vloer. Bij het binnengaan van het herentoilet werd mij de keel dichtgeknepen door de penetrante urinelucht , alsof ik een varkensstal op een boerderij binnen liep. De optie om via een bestelzuil rustig je eigen eten te bestellen is aanwezig. Het bestelde eten was lauw. Je mag bij een Mac Donalds wel verwachten dat je rond dit tijdstip warm voedsel krijgt. Mocht je na het lezen van deze review je twijfels hebben om naar deze Mac Donalds te gaan ? Geen probleem ! De KFC en de Subway liggen op hetzelfde terrein. Dus dat is ook een optie.

Service etwas langsam. Essen ganz okay.

Its McDonald's. We got only a happy meal for our son. It was crowded and loud.

Die Sauberkeit lässt sehr zu wünschen übrig.Tische und Boden sind sehr dreckig.

Schlimm. Nie wieder bei McDonalds.

War wirklich Fastfood! Schneller Service für Zwischendurch!

Essen ist wie immer, aber der Service ist nicht gut, es dauert ewig lang! Fast food war einmal.

Direkt an einer Autobahnauffahrt gelegen ist dss natürlich kein schönes Ambiente. Leider war das Essen lauwarm und der Service auch nicht freundlich.

Die sind unverschämt teuer geworden! Da helfen auch die Gutscheine nicht mehr viel!

sehr schnell und alles ordentlich vollständig und richtig.selten sowas erlebt bei mc Donalds. gerne kommen wir wieder hier essen

An der Autobahn gelegen direkt an einer mehrstufigen Straße ein McDonalds wie andere eben auch. Essen wie immer Bestellung wie immer

Haben zwei mc flurry mit schokosoße bestellt, bekamen pro Eis nur drei läppische ein Cent große Flecken schokosoße rein. Einfach geizig. Wenigsten war die Eis maschine nicht kaputt

Dreckigster MCDONALD'S den ich je gesehen habe. Mitarbeiter läuft mit Lappen durch die Gänge, wischt aber gar nicht sondern ignoriert den Dreck. Alle Sitzplätze und Tische dreckig. Sorry aber so geht's nicht.

Komme mit der App Bestellung nicht klar. Nicht so freundliches Peronal

Leider kein guter McDonalds. Burger (McRib, ChickenClassic und Chickenburger) wirkten aufgewärmt und nicht frisch zubereitet. Der Salat große Katastrophe, wirkte ausgetrocknet und alt. Widerwille beim Essen. Lediglich die Pommes waren heiß und frisch. Zu allem Überfluss war die Kaffeemaschine kaputt. Ein McCafe ist nicht vorhanden. Die Tischlieferung erfolgte sehr schnell (weil wohl alles schon vorbereitet war). Toiletten - sauber ist anders. Beim Stehen rutscht man weg. Es war auch nicht viel los.

Service wasn't very fast but that was the best MickeyD's we had in a LONG time! Perfectly made fries, perfectly made McTasty, and perfectly made McNuggets. I usually feel regret after a McDonalds meal, but not this time! (We were there at 23:00 and used the drive-in)

Ein MC Donalds halt. Psrkplatz leider nur für Smarts ausgelegt....

Y faut faire tout le restaurant pour trouver une poubelle et qui déborde

Scheller Service ,sauber , nette Angestellte.Immer wieder gerne!

Wir waren zu zweit dort. Tische waren absolut versifft und wurden weder abgeräumt noch gewischt und innerhalb von 30 Minuten hat sich auch niemand vom Personal bemüht. Demnächst nur noch Drive. Sowas muss man sich echt nicht antun.

Mcces halt. Aber dafür echt in Ordnung

Endlich ein McDonald's, dem ich ruhigen Gewissens 5 Sterne geben kann. So schnell hatten wir unser Essen bisher in keiner anderen Filiale bekommen, und alles war richtig frisch und lecker. Auch der Laden selbst war sehr sauber, keine klebrigen Tische oder Pommes auf dem Boden. Daumen hoch!

War ok wir haben 1€für big mag bezahlt, wir waren nur bei Mc drive wir waren nicht drin.

Alles im allem war es gut. Die Burger und auch die Beilagen waren heiß und frisch zubereitet. Toilette wünschte ich mir etwas mehr Sauberkeit. Aber ich gehe ja zum Essen dort hin und nur im Notfall für das WC.

Ab und an mal kann man mal hin.

Kein Strohhalm bekommen trotz Nachfrage angeblich gibt es keine mehr, meine Freunde die selber bestellt haben bekamen auf einmal Strohhalme. Inakzeptabel