McDonald's in Jettingen-Scheppach

As a paying guest, being allowed to pay extra for the toilet and needing cash to do so is a new level of customer dishonesty in Germany

After you are no longer allowed to park for more than 90 minutes and then get a fine of 35 euros, even though you were only at McDonald's, you can drive 300 meters further, go to Burger King and sit and talk with a friend for longer than 90 minutes without a fine!!!!

Since when are restaurants allowed to charge customers for toilet use?

Attention. It's better not to fall asleep after eating there, because parking is free for only 1.5 hours and then, after exceeding the time limit, the camera at the exit takes a photo and gives you a fine. 30 Euros. Failure. I was your frequent customer, but for the fine I received from you and which I will not pay, I will never set foot there again. And I wish as many people as possible to avoid your restaurant.

It used to be very comfortable. Since it has been under new ownership, the whole facility is very sparse and uninviting.

Clean restaurant with paid toilets which were also clean.

Super fast MC drive. Rating 2025: I don't know what happens to the MC [change of ownership?] maybe but the MC Drive forgets half of it, something is constantly being misunderstood.

Today and never again. No recommendation. Service is absolutely zero, you have to pay extra for the toilets and they are also dirty. Never again. 🤢🤮

There are now paid parking spaces! Stand for 30 minutes too long and you immediately pay a fine of €35. If you visit this shop regularly, you don't think about the fact that you suddenly have to be careful where and for how long you leave your car parked... the amount of the fine is a disgrace anyway!

You have to pay to use the toilet. At the same time, they are the dirtiest McDonald’s toilets I have ever experienced.

I've been here and am now sick because of the chicken because they didn't fry it properly, it was so pink I could add it, they said yes, it wasn't like that, I went to the toilet, it was sooooo dirty and you have to pay for it too. throw it in your face without mercy they always look dirty DO NOT come here

Eating is not possible, even better, it is thrown at your face if they are not happy. I don't think the employees earn enough, aso as what. And you think you have to pay for the toilet, old man.

I will never visit this location again, 50 cents for a customer's toilet visit is not worth it at all. Addendum on January 16, 2025: The fact that I could now redeem the 50 cent voucher on the receipt doesn't make things any better. I'm not going to buy something again just to get 50 cents off when I actually just wanted to go to the toilet after my purchase. This justification from McDonalds is really bad. Luckily there are also many other restaurants.

Will not visit this McDonald's again. If you go there to eat after a trip with family, you will get a ticket if you are there longer than 1.5 hours.

Stop going when I saw them preparing food with bare hands no gloves.

Just bad. Wrong order even after complaint, no insight and no sorry. Coffee cold. Staff totally incompetent and overwhelmed. Paper empty at order point. Other people have also complained.

First, please send the manager of this McD into retirement! He is stuck in the last millennium. I haven't had any change with me for years. What for? To use the toilet you need a 50 cent coin. Should I pee in the bush next to the front door? Update to McD's answer: The toilet must be paid for with small change. I NEVER have change with me. There is still a plastic chip in the car for shopping carts. Without change, NO voucher and no access to the toilet. Payment is not possible with a cell phone or credit card.

The food was as usual from McDonalds, unfortunately a bit cold, maybe it sat around too long? Could you clean your tables more often? But I think the toilets are cheeky, if I have to pay for them then they should be clean and the rubbish bin should be emptied every now and then (see picture).

Everything was ok except for the toilets. It was very dirty there. It would be nice if there was a service there too.

And then abroad we Italians are seen as dirty, at 10 am the McDonald's bathroom is dirty and smells bad, I write it in a very big way COST 0.50 EUROS TO ENTER TO SENSE THE SMELL OF OLD PISS.

Our table was dirty and unfortunately it wasn't cleaned despite asking. It's also really cheeky to charge 50 cents for using the toilet, especially if you previously paid €25 for food. In addition, the toilets were very dirty.

Language barrier becomes a problem when ordering

‼️WARNING‼️ Don't park here for longer than 1h30, I was eating here and doing some work on my laptop and got a parking fine of €55, absoluty unfair that a mcdonalds is on a stupid private parking lot, maybe inform people with big signs and when you come in, but yeah fines give them more money, Park Depot are greedy scammers

It was impossible to get coffee in a cup at 6pm on a Friday. Instead, garbage is generated again. Conclusion: I no longer drink my coffee on the motorway with this company!

Good for McDonald‘s- freshly cooked breakfast at 9am and had oat milk options

It's a disgrace to have to pay for the toilet as a guest. You could simply print a code on the receipt that would allow you to open the toilet once and be good.

It has never happened to me that the children are approached by beggars and repeatedly. Unfortunately, the staff just watched.

For a vio of water €4.69. Do you live on the moon?

Food is just McDonalds... but finally fresh and hot. Incredibly nice service, people smile and say hello here. Some of the cleanest toilets I've ever been able to use in a fast food restaurant. Unusual in this day and age 🤌👍

Very friendly and helpful staff. Despite the high number of visitors, quiet and friendly

McDonald's is essentially always the same. That's exactly why you can't go wrong with a visit there, as the food on offer...the taste and the offerings are identical everywhere. For me, it's always a recommendation for quick hunger 🍔🍟

It's a shame that something is always missing. Today the toy is missing from the HappyMeal which caused tears. Other times the fries or curly fries were missing. Other times no sauce or the wrong sauces. Please pay more attention to the little things. McDonald's is not cheap, everything should always be right.

There was no hot sauce and no milk shakes at all, which was pretty inconvenient since that made up half of my order. The toilets also cost money, which was also very inconvenient because I didn't have any change with me. Otherwise a solid Megges. Ps: there was no pickle on my cheeseburger, which is a shame

Has everything a McDonalds has.

As a paying guest, it is very bold to also have to pay for the toilet. They were also completely dirty. The next rip-off is already waiting in the parking lot, longer than 90 minutes will result in a fine, so just eat quickly and then piss off again is the motto here.

Terrible! When you park for more than 1:30 h you get a 40€ fee. That is incredible disgusting!!!!

What an outrage, even as a customer you have to pay for the toilet, unbelievable!

Hello everyone, I was here in McDonald's Jetingen Schepach on October 31st, 2024 at 5 p.m. Here they charge 50 cents to use the toilet, ok that works somehow but then I also want clean toilets. No, it was the opposite, so soon I'll open the toilet door by hand, clean the towels, the bucket was full and a hope was lying next to the bucket on the floor. By chance one of the employees was there and I pointed to her, but she wasn't interested, looked at her and left Just go away 😐😐😐 I don't think anyone comes to check what's going on in terms of cleanliness and the floor was as sticky as honey being rubbed on the floor 🙄🙄🙄 and then I ordered something to eat, it took forever. What you think of it, I'll leave it up to you🤔🤔🤔🤔🤔

Dont even know how to wrap normally burger!

There is a children's playground, but you have to pay €40 if you stay too long. There's nothing interesting around, so you can't say people would park there to go anywhere other than to eat there. They also charge for using the dirty toilets. The Serways rest stop is only a few minutes away, so stop here again? Never again.

We quickly received our order at the car counter. Unfortunately the hamburgers were a bit dry.

Terrible coffee in a paper cup, better in a regular cup Toilet for an additional charge. You can use the voucher in the restaurant... if you haven't already ordered.

If you have paid for the toilet, please keep it clean!!!

Toilet costs money and is very dirty.

impudence. Even though you are there, you have to pay 50 cents for toilets. Later you could redeem the 50 cents on site. It's also great if you're told this after ordering. Simply drive to the next rest area or McDonald’s

The young man in the drive-in seemed bored and unfriendly...

Unfortunately, anything but sparkling. The McDonald's food was ok, you can't expect more. But what really put me off were the toilets! If I have to pay a toilet fee on the motorway, that's ok if the toilets are clean enough, but unfortunately that wasn't the case here! Even in front of the toilet room I almost took my breath away. In the toilet area, the ammonia smell from the uncleaned toilets brought tears to your eyes. Urine stone in the urinals, that's not possible! Urine everywhere on the floor, everything stank to high heaven! This place obviously hasn't been cleaned properly for a long time. This is a no-go for a restaurant! I'd rather starve than set foot in this hole.

You can always grab something quick at MC Donald's

Given that the toilet costs €0.50, it should also be cleaned. It’s disgusting, messy and smelly.”

Disappointing yesterday, only some of what I ordered was received, and the quality also left a lot to be desired

Hair in the fries, toilet costs €0.50 but is extremely sticky and dirty. The friendly note about the condition was ignored. It's a shame, it's conveniently located opposite a large IONITY charging station. We'll probably go back to normal rest stops, where the level of cleanliness is higher.

Naughty customers asking for money for toilet

Very clean restaurant. Shortcoming: you have to pay for the toilet, that's not possible!!!! I pay for food, why do I have to pay for the toilet? Absolute rip off!!!! The managing director should be fired,

Everything was great, just as you would expect

The dirtiest McDonald's toilet I've ever been to. And then it also costs 50ct. It's a value coupon, but it's of no use if you've already ordered before. Cash withdrawal not possible. I wouldn't mind a paid toilet if it was clean

Peeing costs money... even for guests. You do get a voucher, but it can only be redeemed at this McDonald's. And even that isn't easy. This doesn't work at the ordering terminals and the cash registers are currently not working.

Bloß nicht parken. Es wird Videoüberwacht. Selbst um Mitternacht ohne eine einzige Person auf dem Parkplatz musste ich 40€ zahlen für 1 Stunde zu lange parken.

Money for toilets from customers??? You don't have to go here again.

Hmm, all I can say is that when it comes to cleanliness, this McDonald's can't keep up with the one in Imst / Austria. Absolutely the best and cleanest McDonalds. Whether the toilet facilities or throughout the restaurant.

The first McDonalds I was at that had fresh flowers on the table and you were asked if it was tasty and everything was good.

Paid toilet when ordering food? Are you serious? This is just outrageous and funny. However, the water in the toilet tap doesn't work👍🏻 There was no room for the trays at the self-service counter, just no room, shame! The food is normal, as always at McDonald's. But toilets… Unbelievable. P.s. And you don't need any vouchers at the checkout after paying for the toilet, everything is as simple as possible - eat and go to the toilet. FOR FREE

Toilets dirty and filthy, it smells like old urine.

Fast service despite the store being full

50 cents to go to the toilet when you eat there is absolutely outrageous. We were only allowed to use the toilet for free as guests after asking. Absolute impudence like that.

It seems I’m not the only one feeling like little was good but the food. We had our meal and hoped to use the restroom, only to pay for it on top of our original bill. Is a code on the receipt too difficult? On top of it, the restrooms were gross. Germany continues to disappoint me for the lack of gluten free options. McDonald’s everywhere else in Europe has figured out how to offer a GF bun for an extra cost. It’s not much to ask.

Super clean! I've never seen a Mc's like this. Tip top👍

Once again McDonald's because it had to be quick and once again disappointed. Long waiting time and preparation was forgotten despite ordering and already paying for...

We had to wait a good half hour for the apple turnover but otherwise everything was very good.

Toilet costs €0.50 - also for customers. Food as always at McD, unfortunately the McPlant nuggets were only lukewarm.

Actually a normal McDonald's, but the toilets are terrible. If you pay 50 cents in advance you could expect the toilets to be clean. Turns out you're not and when you point this out to the staff, unfortunately you're Tau.

The toilets at 50 cents even though they are disgusting, they are already overkill. But when you can't have a cake for 1.99 with 2nd vouchers, it's enough to drive you crazy.

Strange that there are only 2 highchairs with 20 children needing 1...

The restaurant is beautifully modern and tastefully decorated. The restaurant itself was also clean. The toilets, however, were completely unkempt, even though you had to pay an extra 50 cents for them. The vegan burger, the cake and the iced tea were very good, but the fries were far too limp. The prices are now also reasonable... The service was OK so far, but unfortunately it was not possible to communicate with the cashier beyond the amount of money, "please" and "thank you" because he and the rest of the staff apparently barely spoke German. However, the atmosphere was very relaxed and exuberant...

€0.50 for guests to use the toilet is outrageous. When I asked the staff, I was only told that that was the way it was, instead of pointing out that you would get a voucher printed out, which could then be redeemed. Stupid if you paid for the meal beforehand.

A burger was missing from the order The McDonald's charges 50c for the toilet :-( Not recommended!

We always ate here but today, September 9th, it smells like a toilet

Toilet €0.50 even though I bought something to eat and the toilet was dirty too

Delicious food, fast and faultless service. Tip: first go to the toilet and then pay for your order at the cash register. The €0.5 you have to pay for the toilet will be deducted from your bill.

The toilet costs 50 cents, and the inside is messy and stinky, I don't recommend it, after something like that you don't want to eat anymore

They come here every year to pass through

Totally dirty floor Toilet not clean either

Not only do you have to pay for the toilet and as a traveler you can't do anything with it, our order was also wrong. Unfortunately, we were already on the highway by then.

As many people have already mentioned here, I also think it's an impertinence for guests who consume something here to charge 50 cents for the toilet. And then they're not even well looked after. Oh yes, you can have the voucher credited to your order. It's just stupid if you only go to the toilet after eating. Food was OK.

Unfortunately, the food was only unpacked in the car on the way, wrapped as if from a small child, the cheese in the burger was spoiled in some places. The fries were old and rubbery.

The location on the highway is good, overall the store is large. We've always found space upstairs, but when there's a lot going on, the acoustics are bad upstairs and very loud. Biggest minus: the 50 cents for going to the toilet. We usually order in advance via the app, so unfortunately this cannot be offset. And if you want to leave at the end, it's too late to settle anyway. No, 3 months to redeem is not enough if you drive past a maximum of twice a year. In the end, you annoy your good customers. And those who don't want to pay for a trip to the toilet climb over it or go to the disabled toilet, so those who need a changing table have to wait again.

Unfriendly staff Food OK but not more than that Ambiance, especially both toilets, dirty, definitely not cleaned for several days, systems broken and a very bad smell. I was a customer on August 22, 2024

It is cheeky to charge paying customers EUR 0.50 to use the toilet, especially when the toilet is the dirtiest on the entire A8. The waitress doesn't even look at the customers, the fries weren't cooked through and the cola was watery.

One of the dirtiest and filthiest McDonald's we've ever seen... - Toilets totally dirty with all kinds of feces!!! 🤮 Never again! We absolutely cannot recommend 👎🏻 Next time we'd rather go to our neighbor, the Pfannenwirt.

Delicious and freshly prepared food... Unfortunately, the staff doesn't really pay attention to you when you take your order... You are seen, but turn around again and continue talking... ...and the next employee with his black... Locken prefers to look at his muscles on his upper arm while running... You don't actually feel like a guest, but rather like, oh dear, someone who wants something and is bothering you again... Only the food is prepared quickly and brought to the table... Too bad...

Unclean tables and seating. Burger prepared carelessly. Toilet for a fee of €0.50

Not tasty, not clean, the bathroom cost money even to customers. It is pretty cheap but doesnt worth it. Only the french fries and icecream were nice.

Worst McDonald's I've ever been to... Attention: using the toilet costs 50 cents - which is an absolute disgrace considering the condition of the toilets. There will be no credit towards the order afterwards! Maybe this should be communicated to customers in advance? Complaints are brazenly responded to with a shrug of the shoulders. But at least an employee was sent straight away to refill the towels and disinfect everything extensively - previously they were empty and the toilets were dirty. Nevertheless: keep driving and look for the nearest McDonalds...

Delicious and quick order fulfillment time. But toilets are paid

Overall, dirty shop, toilets are an impertinence, you don't know that from Mc!

Latte macchiato are not even available with milk alternatives, and there are not enough dishes at the café, which is a good thing then you can sell most of the things to go with a low VAT rate and a higher margin. There is also an extra charge for the toilets.

The coffee was good but it took over 10 minutes for it to be handed to me. When I got the coffee it was already cold!

Toilets cost 50 cents. Unfortunately the price does not correspond to the cleanliness and condition of the toilets. These can be described as disgusting. You can then at least redeem the 50 cent voucher when eating.

I agree with the criticism. 50 cents for the toilets and they are in a really unclean condition is not possible

This McDonald's is near the gas station and also has the MC drive. To order you can use the totems (English and German are available, although the English translation is not complete for all sections). Higher prices than the Italian McDonald's and crazy cost of water. I didn't quite understand the €2 deposit for the mcflurry plastic cup (it wasn't clear in the English section).

Nice clean shop. The food as always. No matter where you go, always the same taste... whoever likes it. We are only in because of the children.