McDonald's in Jettingen-Scheppach

Probably the best branch in my experience! Yes, the prices are a bit high, but it's delicious and most importantly clean, and there are live gerbera flowers in vases on the tables!

We were there a week ago. The toilets were swimming in urine and it smelled extremely bad. None of the employees seemed to care. The upstairs room was almost unusable due to the dirty toilets and the smell. I've never experienced anything like this at a McDonald's before. Sure, it was holiday season and the restaurant was packed with customers, but you can expect a little bit of cleanliness... I don't want to know what the kitchen looks like. We decided to get a coffee from the neighboring restaurant instead. What a shame...

Tasty but despite having just prepared it, it was lukewarm...

Absolutely disgraceful. I drive past here several times a year on holiday or something similar. I have to say, to my regret, that things that you pay for are constantly forgotten. On top of that, we were sold the "Grimace Shake", which was actually a simple vanilla shake with cream. If you don't understand, you'd rather go to the nearest fast food chain.

Good Mecces with a nice view of the storks in the neighboring commercial.

Compared to other McDonalds on the Autobahn, this one was clean and nice. The toilet was free, there were FLOWERS on the tables! The service was fast, the menu was full.

I just don't understand why you can't indicate that you already have the reusable cup when ordering; you can only buy it!! Please make this possible for once!! ...

The dirtiest McDonald's around. The toilets are not cleaned, there is no toilet paper in any of the stalls.

It was very antisocial that if you order a cheeseburger plain you just scrape off the stuff (you can see it) and by the way if I had wanted no cheese I would have ordered a hamburger plain so Fui

A pile of garbage. I asked when I would receive my order and the answer was "today". By the time we received it, it was all cold and burnt. Oh, and the Big Mac was sour. So no more thanks.

Absolutely outrageous! During table service, the waitress poured the entire Coke all over my motorcycle helmet and my cell phone – without a word of apology. My helmet was soaking wet and sticky. My phone has been sticky ever since, responds poorly to inputs, and constantly acts up. No help, no "I'm sorry," they just carried on without comment as if nothing had happened. This kind of behavior is disrespectful and completely unprofessional. I've rarely experienced such abysmal service. Anyone traveling with expensive equipment should avoid this place. This was definitely my last visit!

Unfortunately, everything was very dirty, the tables weren't wiped, and the toilets were very dirty. The fresh cut flowers on the tables were a very positive feature.

few people, but very dirty McDonalds

The ordering process at the terminal was good, but then it started. The woman serving the food only spoke English and didn't understand that the salad was missing dressing. Our tablet was only filled after our wait number was called, and it was chaotic. I wanted to sit upstairs with my 4-year-old daughter, but it was much too cold there. Almost all the tables downstairs were dirty. The icing on the cake was the restroom, which is a disgrace, especially with a small child. It's so filthy and has a pungent smell of feces, so you'd rather back out of there and definitely not let your child sit on the toilet. Any rest area restroom is cleaner. The food itself was okay, but given the circumstances, I'll only ever visit this McDonald's via the drive-thru.

A truly awful place! Lots of complaints about incorrect orders, trash everywhere, and the restrooms are a disgrace. The trash outside is flying all over the place!!! Absolutely terrible! One star is too many!!!

I just wanted a portion of fries to go at the drive-thru. A man was already waiting in front of me for his order. In total, I had to wait almost 15 minutes, even though the store was quiet.

Perfectly located near many charging stations

They didn't give me my nuggets. Even after I complained, the staff refused to give me my nuggets. I was scammed. What a disgrace!!!!!!!!! 😡😡😡

McDonald's as we know it. Unfortunately, there's virtually no service anymore, so no review. Our drinks were delicious, as were the nuggets as usual. The Cheese Bites (I can't remember what they were called) combined with the nuggets in the box were nice. The restroom had to be paid for, something I've only seen at rest stops. I just wanted to wash my hands... unfortunately, I didn't want to pay for it, so no hand washing. Edit to McD's reply: The note that you can redeem the voucher within 3 months is of no use to me at all, as this McDonald's is 200km away from me, and I've never seen anything like that at our local McDonald's. Thanks, that's of no use to me. I just wanted to wash my hands... nothing else!

The chocolate sauce was forgotten in my milkshake. I didn't notice until I was back on the highway.

Too long a wait and MC RIP dipped in sauce and cooled down.

Staff unfriendly. Tables dirty.

The food is typical McDonald's, and I'm completely satisfied with it. What I find completely unacceptable is that they constantly forget to order things. Today it was the fries, last time it was a Big Mac, which is why I even went back. (I got the burger without any ifs or buts.) And it's a disgrace to charge for using the restroom in a restaurant.

Just an average McDonald's. The restroom has a pay barrier.

A pleasant fast-food restaurant right next to the highway. The restrooms are clean, and the atmosphere is typical of McDonald's. It's a great place to take a break and get some uncomplicated refreshment.

No I've never seen coin-operated restrooms at McDonald's before. The medium fries weren't adequately filled, and the mayo I ordered and paid for wasn't included. The coffee was piping hot and tasted rather mediocre.

A friendly gentleman made a real effort to keep everything tidy. He even immediately cleaned up the McDonald's bags that customers had thrown onto the street two meters from the trash can. The restrooms were very clean in the morning—sure, not spotless, but it's a busy place. We only had two cappuccinos, so no review of the food.

Once again, the MC Drive-In forgot the sauce for the chicken nuggets. Simply annoying. Unfortunately, we only noticed it when we were on the highway... you really can't rely on it.

More terrible than the German team today

Never experienced anything like this. We've been waiting for 20 minutes for our food, and neither ours nor anyone else's has made it over the counter. The employee is constantly picking his nose and on his phone. Disgusting behavior. Never again.

Was expecting more from a foreign McDonald's. Food was meh, dining room was a bit dirty.

Pit stop with a 7.5-ton truck for breakfast. Nothing to complain about the food. Service could be better; one employee unfortunately didn't respond despite three attempts to contact them. Restrooms are subject to a fee, and parking with the truck is also subject to a fee (€2 for 15 minutes).

This branch was very dirty; the floor was sticky everywhere, drinks were spilled, and nothing was cleaned up. The employee simply poured the leftover drinks from the cups onto the street. Judging by the look of the asphalt, this is common practice there... We had to wait forever for our online order (which we had already paid for, pickup only), and it only included two milkshakes, an ice cream, and a soda. They also didn't have a spoon or straw. Luckily, we're only here on vacation and probably won't eat here again.

Toilet fee 0,50 € and unfortunately only payable in cash

Paid toilets for customers who already paid is nonsense.

I just thought it was absurd to have to pay to use the bathroom, but from what I've seen it's common in Europe to charge for this service if you need it, but in Brazil it's not charged.

Anyone who enjoys extremely shit-filled and smelly toilets will definitely get their money's worth here. The highlight – you even have to pay for this mess! I had to choose between a toilet with a sausage still in it and one with a seat that was extremely wet with piss. Absolutely outrageous and by far the most disgusting toilet you'll probably find in the area!

This place is absolutely terrible... The food is cold and soggy, and the restroom is smelly and dirty. Not very recommendable.

Nicer after the renovation. The waiter clears up and cleans quickly, and he's friendly and courteous. This makes going to the mall a bit more fun again. Unfortunately, they're raising their prices and they're constantly running out of everything. The biggest drawback is the toilets, which are cramped and often dirty. But that's also down to the customers who make everything dirty and don't appreciate anything. The main thing is that I clean up after myself.

The service and the behavior of some employees is abysmal. The food is usually cold. The restrooms are terrible; you shouldn't have to pay for that.

Absolutely not. The food is cold, and you only realize you have to pay for the toilet when you can't redeem the voucher anymore.

If you're going to charge money for the toilet, you should probably clean it more often than once a week!

Like almost all McDonald's restaurants, dirty tables, dirt on the floor, toilets look similar (and you have to pay 50 cents).

By far the best McDonald's I've been to in years. Perfectly put together burger and also a great taste! Why don't the other branches do it as well as this one? The restaurant was also really very clean.

Prices are perfect, service is quick, and the staff are friendly, even during busy hours. It’s perfect for a quick bite or takeout.

money for the toilet in a restaurant, are you still completely clean?!

I told them that I have a pork allergy. But give me the sandwich with ham in it. I ate a bit and then I felt bad. I went to the toilet and threw up all the food.

We were there after football! Great service and the ambience is also great because there is still enough space upstairs! All in all a very great Mac Donalds branch

No gluten free burgers. In CZ, Spain, Italy yes. In Deutschland no.

Unfortunately, the toilet costs 50 cents, and if you only find out about this after eating, there is no way you can still use the toilet for free, even though you are a customer. Outrageous.

The toilet costs 50 cents, but it's extremely disgusting and dirty. One sink overflowed, and one was broken. The paper at the ordering terminal was empty. The food was all good.

Shameless, you buy a coffee and have to pay extra for the toilet. Was there for the last time.

Toilet against consumption voucher...

If you have to pay to use the toilets, at least they should be clean and not look like a train station toilet. It doesn't make any sense if the 50 cents are paid back when you eat, because you'll already lose half your appetite.

Worst service ever experienced. Order not complete in drive. Complained by phone from home. Ordered to come. Received order new. Boss now refuses. Should bring the other food back (15 minutes one way) Refuses any further communication. Employees make fun of me The picture is curlie fries

Food almost cold, tables dirty...

Food as expected, and that's the only positive thing to say about this McDonald's. First we got served an order to the table that we didn't order, while someone else was probably waiting for it. Then our order didn't arrive at the table for ages and we needed to go inside looking for a staff member who would be able to help. Toilets cost extra even for paying guests (yes, there are people on this planet who want to use the bathroom after dinner!). Can't remember a worse McDonald's experience in years. "Durchgefallen, setzen, sechs."

They put the fries in the bag And here is a picture of the toilet

Please avoid! Cold, soggy fries, the toilet costs money and smells bad, the service gives the wrong answer. Bad experience inevitable...

Very poorly organized, overcrowded and only cash payment possible

I have a coupon for a milkshake with toys included and they only give me the milkshake and say only the milkshake can be seen on the coupon and the text says toys included

Wrong product handed out despite everything I pointed out several times that it was the bottled product. Statement from the employee: The machine writes it like that! So I promptly received the wrong product at the pickup counter. After 3 employees, including the supposed shift leader, were unable to answer me in clear German, I finally received the extra amount I had paid back. A shame for such a company. Update: all dips forgotten today on March 3rd, 2024

It was crowded and lots of customers but food served fast and fries were crunchy ! The shape of burger wasn't messy, it looked so delicious. And the place was clean, well-managed 👍🏼

Coffee tastes totally burnt, with the latte caramel the extra and the caramel were forgotten. And very important, go to the toilet first so that you can get the 50 cents that you have to pay back as a voucher and then redeem them when you order. In hindsight this is not possible. If I'm a stranger, I'm happy to pay, but I'm not happy to pay if I've already paid and ordered as a customer and have even eaten Villt so that I can order something again... It's a shame that it's unfortunately more bad than good.

The toilets are terrible... it smells awful, the floor is covered in pee, trash cans are overflowing, sinks don't work. And you pay €0.50 for that. Feedback to the restaurant management is brushed off. Apparently cleaning happens every 30 minutes. Then it would hardly look like that.

Food was ice cold. Fries were way too soft and not crispy. And you can only go to the toilet if you have 50 cents with you.

It takes a long time and something always doesn't fit, is missing or is wrong

Very quiet and tidy. The order terminals are clean. Staff is friendly

Demanding 50cenz for a smelly toilet and broken sink despite consumption is an impudence.

Food was as usual. But the toilets were unusable for that amount and there was even a lack of toilet paper...

Totally normal Mcs, but 50 cents to use the toilets is crazy, soon you'll have to pay for the tables 😂

This is the last time we'll stop here. You spend tens of euros on poor quality food, and then you have to pay for the toilet as a paying customer. It's an audacity.

You have to pay 50 cents separately for the toilet, and the toilet is not clean.

Dirty shop. Wanted 50 cents for the toilet which is dirty! Every forest and meadow parking lot toilet was cleaner up to this point! And then I couldn’t even redeem the voucher because the product I wanted was “sold out”! No refund! Comment to the owner Comment: I was in transit, I won't travel another 400km just because of 50 cents, definitely not!

Typical, quality really mediocre

Food was very good, fresh and warm. It was also prepared relatively quickly. The only pity was that I paid for water with a deposit. But since there weren't any left, I was offered an alternative and received a sprite. Unfortunately the deposit that had already been paid was not returned. The staff was very friendly.

Then you get a coffee and then you have to Also pay extra for the toilet. However, instead of a barcode or a Print a pin code on the bill so that customers can go to the toilet for free. No, you have to pay with small change, you can't even pay by card. In return you get a voucher that you can't do anything with because you've already ordered your coffee from the machine on the way to the toilet. Dear McDonald team, I don't need an answer either, the voucher is valid for X months. Because I will definitely not visit this location a second time. I'd rather drive a few km further.

No, not at all. If you pay in cash you have to wait forever and the employees probably don't have any deodorant or shower. Anyone can sweat but the shirt should be changed every day. When people pass you by, you can no longer eat. What is absolutely outrageous is to ask for money for the toilet after a visit. Never here again.

My wife and daughter have been sick since Sunday evening 30th after eating at this location. Pay attention to your hygienic conditions. I suspect E. Coli contamination.

If I, as a paying customer, still have to pay for your toilet, then that's it with America First. Like your president, you have lost touch with the ground.

The third time something has been forgotten. It's starting to get really naughty. So that you can go to the toilet without falling over, put respiratory masks next to the entrance.

The toilet is subject to a fee for paying guests. Everything was fine when it came to eating.

I think it's really bad with the €40 parking fee at the parking depot. Thanks

Very good, fresh food and quick service despite a lot of customers. Come again

Toilets have to be paid for Not much for kids to play with

Toilets smelly and not cleaned. Price 0.5€ and the coupon for it can only be redeemed when paying at the checkout, where you have to wait in line for ages. Staff watches and does not open the cash register 2nd cash register even when asked

Food was ok, but there was no highchair available which is very disappointing for a McDonald's and the toilets you have to pay for which I do not mind but the fact that they are very dirty is a letdown. I don't think we would stop at this one again

What's the point? I ordered a menu from McCafe and got a paper cup 😕🤢🤮

Very clean, we love fresh flowers. Great, we always come 😀

A typical McDonald's... but it's very busy, so you're better off ordering via the app and driving around...

Mac Do is always good for a delicious coffee and an intense triple chocolate cookie

February 21, 2025, 2 p.m. The store is a complete disgrace. Dirty tables, lukewarm food. I had to put the M-burger together myself because it was simply slapped into the packaging. And the big impudence follows when you try to clean your hands with soap and water. Going to the toilet costs the guest 50 cents. An absolute rip off. Maybe in the future the male guests should all go pee outside the building. If you then get the idea that you want to speak to the person in charge of the store, he will be protected by a small, toxic colleague who first describes herself as the person in charge and then claims in the next sentence that the manager is in a meeting. I have already written to McDonald's Germany. If the company doesn't value the feedback, I will contact the press. We customers don't have to put up with everything. A visit from the economic control service might also be a sensible idea. People share your experiences and protect potential visitors from this rip-off and the food.

As a paying guest, being allowed to pay extra for the toilet and needing cash to do so is a new level of customer dishonesty in Germany

Since when are restaurants allowed to charge customers for toilet use?

After you are no longer allowed to park for more than 90 minutes and then get a fine of 35 euros, even though you were only at McDonald's, you can drive 300 meters further, go to Burger King and sit and talk with a friend for longer than 90 minutes without a fine!!!!

Attention. It's better not to fall asleep after eating there, because parking is free for only 1.5 hours and then, after exceeding the time limit, the camera at the exit takes a photo and gives you a fine. 30 Euros. Failure. I was your frequent customer, but for the fine I received from you and which I will not pay, I will never set foot there again. And I wish as many people as possible to avoid your restaurant.

It used to be very comfortable. Since it has been under new ownership, the whole facility is very sparse and uninviting.

Super fast MC drive. Rating 2025: I don't know what happens to the MC [change of ownership?] maybe but the MC Drive forgets half of it, something is constantly being misunderstood.

Clean restaurant with paid toilets which were also clean.

There are now paid parking spaces! Stand for 30 minutes too long and you immediately pay a fine of €35. If you visit this shop regularly, you don't think about the fact that you suddenly have to be careful where and for how long you leave your car parked... the amount of the fine is a disgrace anyway!