McDonald's in Ahrensburg

My worst McDonald's experience in 45 years. Long waiting time for the order. Unfriendly greeting. Fries cold and wobbly. Clearance station overflowing. Overwhelmed and disinterested employees. Mats, 59 years old

Worst delivery service in Ahrensburg. Waited 2 hours, eaten lukewarm. Never again....

One star is still too many. This McDonald's definitely makes it into the top ten of the filthiest stores ever.

Nice McDonald's, my favorite branch in the coolest city in Stormarn. Nice service, quick processing, even if there is a lot to do. Well, last time the onions were on the burger bun and not in between, but there's always something. ;-D

It's just pseudo food, but my grandchildren were happy

It's a shame that I can only give this one star. I also don't understand why there is the option to put additional onions on the burger (at an additional cost) and then not have any on it at all...... It's a real shame

Unfortunately it has been smelling very unpleasantly for a few weeks now. My large fries were forgotten. Forgot a whole burger once

The rancidest McDonalds I've ever been to. It just looks like mold coming from the toilet. Someone was wiping the terminals and I could swear that the water in the bucket was never changed. I can't imagine working here.

Mäkkes if you are really hungry and could eat your own car...

Ordered food via app and picked up at Drive Inn. There is more cheese on the foil than on the burger. Forgot the toy (book) at the Happy Meal. Only noticed when you got home. Well, the service was friendly, it wasn't that busy when I was there. You're really lucky that they're the only fast food restaurant in the area.

A very clean shop. The service is super nice and doesn't talk loudly, that's how it has to be.

The food was very good, everything was freshly prepared

The worst meal I've ever had. It's getting worse and worse, I'll never go there again.

The food was there in record time, so it wasn't freshly prepared. Accordingly, it really wasn't good compared to other McDonalds. In particular, the lettuce on the burger was no longer crispy, but rather cooked through. The burger patty from Royal Ts tasted strong and like an old animal, so it wasn't tasty. I was here the last time.

These electronic devices in the store are incomprehensible. Luckily you can still order everything that way.

Everything works quite well, nice staff. Quality good. We also deal well with mistakes here, something can always happen, what matters is how you deal with it. Thank you, I'll be happy to come back

Order was ready very quickly (too quickly?) entire food was cold!

Unfortunately, like in many McDonald's branches, there is a dirty toilet here too

It's just a McD. Not healthy but fast

Paid for food via Lieferando, but never received the food! FRAUD !

The ordered food came to the table quickly

It's a regular McDonalds, but the staff makes it a place where you enjoy eating. And if you don't want to be inside, the McDrive is particularly recommended. When Sayni is there and serves you in a friendly manner, the food tastes twice as good. I'm always happy to see him.

When we picked it up, all of the fries and side dishes were missing. Nobody answers the phone, really disappointing

That's two large portions of French fries. Absolute impudence.

A very good shop but unfortunately the shop looks like any other McDonald's, very tasty chicken with rice and pesto, you should try it and the toilet is delicious 😋 highly recommended to try the toilet [Yummy] 😋

I can't go past the 'M' all year round and even though it's rare, it's always a pleasure. This branch is good, but also at the good, expected standard that you know and expect from McDonald's. Breakfast (McWrap + Cappuccino) is super cheap (coupon), delicious and only 3.50 euros! Thumbs up! 👍

The dirtiest McDonald's I've ever visited.

Exactly as the concept suggests

Always check your orders at McDrive. Ordered an M burger this evening, among other things. What then appeared at home...An M-bun topped with something that remotely resembled a piece of fried chicken??? had. Add a dollop of mustard and half a slice of cheese. Guys, seriously??? Missing straws, wrong drinks, etc. are apparently standard in this store anyway. I wouldn't have to drive 30 minutes to reach this store...Apparently that's exactly what people are speculating about at McDrive.Never buy here again.

Where is my 2nd apple turnover.

Well, what should you write? Everyone knows that it tastes good but isn't really good for slimming and yet people still like to go to McDonald's. In short, it can be easily seen from the motorway and is also easily accessible via it. If you like it, go there and eat something and if you don't like it, stay away. It's that simple.

A fast-food restaurant, For quick hunger

Check your orders. Basically, something is always missing. I don't understand what's so difficult about checking whether everything is in there. Maybe you can't ask more of the people who work there.

It's a shame instead of 20 nuggets there were only 18 in the packaging. Do you have to check everything now?

There are plenty of free parking spaces and a drive-in. Otherwise it's just a McDonalds.

If the seating was a little more padded it would be great... the orders were processed very quickly

To be honest, I don't even know where or how to start... I often get orders worth €20-30 by drive in Essen. Let me really lie with both hands on heart out of about 7 orders was completely correct once and EVERY TIME really EVERY TIME just half an hour ago AGAIN the same employee..around 11:22 p.m.... Kak cheeky 0% emphatic very very unsympathetic shouts at you so I've never heard anything like that from colleagues in my life or heard or seen it myself...takes his job seriously... I just ordered two double pack menus, I ask him at the beginning to be on the safe side, hey, I can use two different citizens as an example, right, big Mac and mc chicken, he screams very indistinctly, like EVERY TIME, something into the microphone before I order. Well, it makes relatively little sense anyway If I order “20 chicken nuggets” beforehand, I WILL ALSO ORDER ONE MC CHICKEN BUT GOOD… In any case, before I say which citizens I would like to have, I read that he added the two citizens mentioned to the order, to which I tell him clearly I NEITHER HAVE ORDERED THIS NOR HAVE I INTENDED TO ORDER THIS. His answer Original: I can't undo bad luck "it doesn't work" Unbelievable, as I said, this is now the seventh time that the guy has done something wrong in the sense of forgetting several things or eating something completely cold... at some point it's enough... I pay for it, I just want what I'm entitled to, I don't want anyone to give me anything anymore or anything like that, but that's really so unbelievable...

Food very tasty, staff very friendly and helpful Very generous, just a mistake to go there

I've known this McDonalds my whole life and I have to particularly highlight Saini from the drive in, no matter how bad your mood is, Saini spreads good vibes and that's certainly not easy in a job like that. I'm 100% serious if there were more people like him who were focused on the positive, Germany would be a more pleasant country on a personal level. 👌🏼

A McDonald's restaurant that wasn't full despite being a Saturday evening. Since the ordering machines are too impersonal for me, I wanted to order directly at the counter. (with the help of the app). However, the waitress had problems helping me with the app order. What was also a bit difficult was that her pronunciation was a bit quiet and unclear. I finally got my order, the preparation was very quick and as usual it was warm and tasty.

I have already visited various McDonald's restaurants. But this one always manages to surprise me positively. The friendliness of the staff, the speed of the food, the cleanliness... just great. Gladly again

Got the wrong food at MC Drive and noticed it too late. It's a shame, I paid twice as much as I got. Fast processing but poor performance in packing the correct items...2 out of 2 items were wrong, poor performance.

Actually a cool shop. Always supplies me with good burgers during the BSA's 30-minute break. Today I was horrified to discover that my cheeseburger came without meat. Something like that can't happen in a fancy restaurant like this! Next time I won't leave the store in a good-natured manner without making an attempt. Next time I expect 2 slices of meat on my cheeseburger. NO MEAT ON THE CHEESEBURGER IS NOT POSSIBLE AT ALL Sincerely A loyal customer

No more straws but more expensive and smaller portions. You have to go to MacDrive first, you might get some there. Order not complete again. Soon you will probably have to bring your own food. Unfriendly service.

Curlyfries felt dead, fried and stone hard, the cola was just water with coloring and no taste at all. A pity..

What a shop, they've never heard of cleanliness here, it takes a long time to get the food and the terminals don't work properly

Why do the toilets there always have to smell so bad? After a long journey you want to wash your hands, but actually you no longer have an appetite and want to leave. I stayed and observed the attitude towards maintaining hygiene. A young man with a reddish-blond beard hung around the waitress and grills. In clearly recognizable street clothes...

Definitely one of the “good” McDonalds. Friendly staff, clean atmosphere and pleasant crowd.

Fast processing, with a queue, a little patience, friendly service staff.

Cleanliness leaves a lot to be desired. It's often full there but they can't manage to wipe the tables. Don't even get me started on the toilets.

Of 4 order terminals, 2 are defective. Since you are no longer allowed to order at the counter, a long queue has naturally formed. As intended by McDonalds. Unfortunately, 0 stars is not possible, but it would definitely have been deserved. I left again after a few minutes. Without food, of course, I made better use of the 30 minutes I would have had to wait. The kebab I got instead was delicious :)

Became extremely expensive. Quality is constantly declining

Very cozy on site. Staff is friendly and in a very good mood. We like to stop there when we're nearby.

One of the best McDonalds “visits” I’ve had in recent years. McDrive service top. Burger so good I didn't think they could do it like that. It sounds stupid but the McFlurry was just perfect.

Worst McDonald's ever. Has no breakfast, terrible opening hours, never ice cream and slow staff. Please ABSOLUTELY!!!!! Hire new restaurant manager.

I don't understand why I ordered again! Oh yes because of the happy meal with Hello Kitty figure!! Why am I surprised that NO TOYS came. But the burner: when I called they said: There's nothing we can do about it! You can complain and cancel the order!!! I would prefer to give -10 stars. Child is so sad!!! Ordered big tasty bacon and paid for it. I got: no idea what, but not big tasty. And it wasn't the first time it happened like this. It would also be nice if the staff spoke German. In the future I will delete my app and prefer to order somewhere else. Aside from that, the food looks like it was thrown in the package. A pity

Exactly what you would expect from a well-functioning McDonald's branch. Everything clean, service friendly. And fast chargers on the doorstep.

McDonald's doesn't taste bad. But the house in Ahrensburg is already old. Could use a refresh. What luck that there are finally order machines there. This avoids misunderstandings at the checkout and you no longer have to wait in line. I really appreciate that. The delivery service has also gained. McDonald's is developing in the right direction.

There is almost always something missing. In addition, the prices are now ridiculous. You can also go to the steakhouse there.

Just a typical impersonal McDonald's...

Loud annoying music. Something is always forgotten when ordering, even if you just have to read it from a list. Delivery sucks. There's always something missing here and the food is generally cold even though the shop is only a kilometer away.

Didn't get a straw with the fries

Unfortunately, the Ahrensburg branch has slacked off a lot. Most of the time it is dirty, the floor is sticky and dirty. The food, especially the fries, was cold. The room temperature is so cold that we have to keep our jackets on. The entire staff changed about a year ago or more, things have gotten worse since then. A pity.

Service very confused, tables not wiped down, wrong ice cream given and order incomplete, half of it was missing… Was happy to be away again.

Schmutzig und der Burger war kalt,

Relatively quick operation. Many tables not wiped down. It's freezing cold in the restaurant. Patties, especially from BigMac, are becoming thinner and thinner. Soon there won't be any left. There's only taste in it if I sprinkle kilos of salt on it. Everything is getting worse, but Putin is probably to blame.

Waren vor 30min bei mc Donalds und haben essen für unsere Familie geholt knapp 92euro und ja was soll ich sagen. Vergessen wurde ein happy meal dann die beiden Salate am Tresen nur ein reinstes durcheinander das hat Mann so noch nicht gesehen 5leute die sich da kreuz und quer über die Füße laufen um 2bestellungen ab zu fertigen das Essen wird einfach nur in die Papier Tüte geklatscht trinken one kolenseure also ja das war das letzte mal das wir in harensburg bei mc Donalds waren in allem und ganzen hat das sich so ferschlechter das Mann denn laden lieber schließen sollte

Gutscheine funktionieren nicht. Essen normal wie immer. Ambiente modern. Parkplätze ausreichend vorhanden.

Ich liebe Mecces. Leider habt Ihr zu liebe gehe ich Dönner essen bei Bartmann.

Es war kalt, sehr kalt in den Räumlichkeiten. Sparen ist gut aber das war zuviel. Essen hatte seine gewohnt lecker.

Ich bin kein Fan von McDonald's, aber unsere Enkel lieben es, dort zu essen. Schnelle kompetente und freundliche Bedienung.

Beim Herstellen dieses Essens kann man ja eigentlich nicht viel falsch machen … eigentlich, kommt aber hier irgendwie doch immer wieder vor. Dann muss man jede Tüte wirklich kontrollieren, ob das was man bestellt hat auch wirklich drin ist in der Tüte. Die Sauberkeit läßt hier auch zu wünschen übrig, es wird alles nicht mehr wirklich mit einem Servicegedanken ausgeführt.

Typisch McDonald’s verkehrsgünstig gelegen. Teilweise lange Schlange bei Drive in bis zur Ampel. Parken dann kaum möglich.

Wir haben essen nach Hause bestellt und da haben 2 Wasser gefehlt

Leider ist das neue System sehr langsam so das man sehr lange drauf warten muss im drive in bis man bestellen kann

Absoluter Müll Laden. Habe 2 mal was bestellt und 2 mal wurde das Geld abgebucht aber das Essen kam nicht. Beim versuch das Essen oder das Geld zu bekommen gescheitert. Empfehle es auf gar keinen fall hier zumindest zu bestellen. Saftladen. Außer diesen Ereignissen ist dieser mces ganz ok

Kaputte Bestelldisplays über Wochen. Immer wieder fehlende Bestellungen beim McDrive ...

Ungemütlich. Entweder zu warm oder zu kalt in den Räumen.

Leider hat sich dieser McDonalds in den letzten Monaten sehr verschlechtert. Es wird überhaupt nicht mehr geheizt, man muss also immer mit Jacke sitzen. Die Tische werden nicht mehr gewischt und der Service hat sehr nachgelassen - Zum Teil werden die Tischbestellungen einfach nicht ausgeliefert und man muss es sich selbst abholen. Schade, war früher mal mein Lieblings MC. Lang ist es her… Update 02.12.2023 Ohne dicke Winterjacke kann man hier nicht im Restaurant essen. Weiterhin wird die Heizung hier wohl auf kleinster "Sparflamme" betrieben. Trotzdem sind die Preise "gestiegen". Es gibt "wärmere" Alternativen.

Samstag 14:00 Uhr , alte Burger wurden wieder aufgewärmt , Käse ist gar nicht auf dem Fleischpatty zerlaufen . Beilagensalat war schon welk , Pommes pappig. Toilette komplett vollgekotet . Der schlechteste MC Donalds bisher .

Die schlechteste Filiale in der ich je war. Die Sitzmöglichkeiten sind unbequem, die Mitarbeiter reichen von unmotiviert bis inkompetent und man ist sich auch nach Tagen zu fein den Parkplatz bei Glatteis zu räumen oder zu streuen. Fahrt lieber weiter!

Eben essen bestellt wurde zwar zügig geliefert aber das gesamte Essen meiner Tochter fehlte . Angerufen essen wird umgehend nachgeliefert keine Entschuldigung Naja 50 Minuten später ( 3 mal angerufen geht keiner mehr rann) als es denn endlich klingelt übergibt man mir ohne Zucken ohne entschuldigen das Essen kein Getränk oder was ähnliches als Entschädigung Tochter hat jetzt ihr Essen und unser ist kalt und landet im Müll wollten ja zusammen essen ich mein ja mc Donald ist schon kein gutes Essen aber der Laden in Ahrensburg wird immer schlimmer

Tablett wird einfach auf den Tisch geschmissen Mitarbeiterin war total unfreundlich und eingebildet am liebsten 0 Sterne für Service

Verdreckt und unhöffliche Mitarbeiter.

Essen gut aber der Boden war extrem rutschig/schmierig. Gefühlt ist das öfter der Fall. In anderen MCD‘s im Umfeld so bisher nicht wahrgenommen.

Ich war heute bei McDonald's und ich muss sagen, die Chicken Nuggets waren ziemlich ölig. Das hat mir nicht so gut gefallen. Außerdem war der Boden in der Frauen-Toilette mit Handtüchern und es lagen auch Handtücher auf dem Boden beim WC. Das fand ich etwas unordentlich.

Essen ist halt McD. Service: als wir dort angekommen sind waren alle Tische dreckig.

Ein McDonalds von denen sich manch anderer McDonalds eine Scheibe abschneiden kann.

Great restaurant for the family the bigmac is the best choice.

Donnerstags 23:30 Uhr sehr gut besucht. Service war trotz vollen Laden und später Uhrzeit höflich. Leider waren die Apfeltaschen kalt. Durch die späte Uhrzeit waren einige Bereiche tlw. abgesperrt, die wahrscheinlich zuvor schon gesäubert worden sind. Für mich war es verständlich um diese Uhrzeit schon den Feierabend vorzubereiten.

Was war das bitte für ein derbe heute. Erst musste man zehn mal begründen, warum man ein Strohhalm brauch, anschließend wurden die Curly Fries vergessen und zudem war das Essen kalt! Saftladen!

Das Personal stellt mit Absicht keine Tischnummern mehr für den Tischservice an die Automaten. Wenn man über die App bestellt und Tischservice auswählt wird so lange die Tischnummer ausgerufen bis das Essen kalt ist. Absolut dreist. Auf Nachfrage wo das Essen bleibt lügte der Filialleiter uns an und behauptete er wäre mit dem Tablett durch den Laden gelaufen. Stattdessen wurden unsere Burger einfach an andere abgegeben. Alle Mitarbeiter sind super unfreundlich. Außer der Mann aus Indien. Der ist super nett!

Кращій МакДональдз, навіть в Гамбурзі немає таких Дуже смачно та швидко

Ein McDonald’s wie jeder andere nur leider mit stetig sinkendem Service. Die Tischservice-Aufsteller werden seit längerem schon einfach nicht mehr an den Bestellterminals zur Verfügung gestellt und selbst bei App-Bestellung mit Tischservice wird die Tischnummer einfach laut durch den Raum gebrüllt, bis man sich erbarmt und diese abholt. Bei einem Aufenthalt über 45 Minuten wurde außerdem kein einziger Tisch im Laden gereinigt!

Typisches McDonald's Ambiente trotzdem gutes Essen und hier funktioniert wenigstens die Eis Maschine. Essen ist gut und ein breites Angebot bestellt.

Alles zur besten Zufriedenheit.

McDonalds Standart wie geht wohnt sehr gut

Leider ewige Wartezeiten. Für einen McDoof aber guter Service :)

Sauber, frisch Renoviert, Schnell und warm

Essen okay für McDonald's Verhältnisse. Es ist aber sehr laut und ungemütlich. Es gibt keine Kinderspiel Ecke und dieses Bildschirm -Dings für Kinder war kaputt