McDonald's in Ahrensburg

Friendly staff apparently good working atmosphere Despite the high number of guests, happy faces

Disgraceful staff! I ordered plant nuggets but got mixed ones - this meant a decades-long vegetarian had to eat meat! Not a word of apology, just an “ok” and replacement. Such a mistake is absolutely unacceptable. Employees without compassion or a sense of responsibility. Never again McDonald's!

We have been vegetarian for 12 years, today we ordered vegetarian nuggets. Without suspecting anything, we ate these and noticed that vegetarian and normal ones were mixed. We didn't receive an apology or anything, we were simply given 9 new nuggets. This is crazy!

A fast-food restaurant, For quick hunger!!!

Great staff at Mc drive. Keep it up🤙

Card payment at the terminal was canceled, so I went to the checkout, wasn't served for ages, rude answers when asked, waited forever for food again and then had to ask, order wasn't processed. Spent half an hour in a fast food restaurant to pick up food. This has nothing to do with fast food anymore.

Food ok. Just McDonald's. Card payment possible. Parking spaces are available + charging stations.

Very good service and the food tastes great.

I like being there when I go to Mecces. I don't really understand the other reviews, I've never had any major problems. Cleanliness is actually the same as at any Mecces, the people who eat there are sometimes pigs. But when there's not a lot going on, we mop regularly. The toilets are actually often a bit dirty, but the same principle applies as with the tables. People are just disgusting sometimes. All in all a relatively normal Mecces experience. But I also have to give praise, I always received the correct and complete order. The food tastes great and often looks better than at other Mecces shops.

Absolutely mediocre, it could be better

Average McDonalds, but very often overwhelmed staff. I had to wait 30 minutes for the order. Often very full and difficult parking situation.

I was in the restaurant on Friday evening and was shocked at how dirty this McDonald's was.... I had to get a rag so that at least my table was clean... It can't be that there are 8 employees behind the cash register and no one cares that the tables are clean. I don't know if I'll go to this store again.

There are plenty of free parking spaces and a drive-in. Otherwise it's just a McDonalds.

McDonalds... parking spaces in front of the door.

Just drove through McDrive. Arrived home, a negative surprise when unpacking. The bag of fries was only half full. Are you already saving money????

Unfortunately, the women's toilets have not been repaired for months. The toilet seats are not attached properly. It's like walking on a tightrope every time you want to do your business there. The tables are rarely wiped and not always clean and the trash is not emptied as regularly as one might expect. Hygiene could be better. Otherwise the quality of the food is okay and there is nothing to complain about.

Fast processing at the drive-in counter, easy to understand employees. Otherwise it's just a McDonald's...

It's just a fast food restaurant

I ordered there via Lieferando and half of the order was wrong and a main part was missing. I was simply referred to Lieferando.

The gaming table has been broken for weeks, tables are dirty, and food is on the floor. Of course it's rush hour here, but it should still be a little cleaner

The employees are very nice. They immediately wanted to move to Ahrensburg

Either people can't cook or they have too much money. I myself was forced to come along

We got an electric car as a replacement car for about 6 weeks. Since there is only a quick charge at McDonald's in Ahrensburg, we had breakfast there while we waited for the car. Very friendly service and the croissant was super delicious. It was practical.

It's there and something is constantly forgotten... sometimes an apple turnover, a burger, fries OR the MAYO!! Fries without mayo?! A no go for me! If it had only happened once it would be ok but it happens all the time!!!

Dude why is this cell phone stalking me GPS these dogs

It's a shame that I can only give this one star. I also don't understand why there is the option to put additional onions on the burger (at an additional cost) and then not have any on it at all...... It's a real shame It doesn't get any better, the onions are still missing and the fries taste like fryer grease. Too bad

Everything in the restaurant is as usual. Delivery service below all else. For the third time, not even lukewarm burgers after a 1 hour 37 minute delivery time in Ahrensburg, less than 5 minutes away and for €2.79 song fee plus €1 processing fee. Complaining over the phone doesn't work, so bring the receipt tomorrow and ask for the same thing again as today. The store is impossible. No delivery arrived in less than 1 hour 10 minutes. 2-3x times as long as all other delivery services. And cold, sometimes dry burgers too. Very good performance

Wow. I've never been asked in a Mecces whether everything is okay with the food. Great!

Dirty and the burger was cold, The cheese is always next to the burger.

Completely filthy, bad and cold food, rude staff. The toilets are never cleaned. The floor is slippery and the McDonalds is cold inside. No heating. The worst of all the McDonald's in the area. For such an expensive meal it's not worth it.

A bottle of water is exorbitantly expensive at €4!!!!!!!!!

Yesterday we had a great time, the kids had fun, the staff was great, one of the staff asked us if it was our birthday and then brought a bag with "Happy Birthday" on it, thanks for his work.

Bhe correct employees who gave us free cola and ice cubes come to Ahrensburg the hood

Der Herr am Driveschalter total unfreundlich nach Aufforderung das es auch etwas freundlicher geht kam nur das sei seine freundliche Art :-(

Was fine for years after the renovation, had the worst food poisoning ever last night.

For me one of the best shops. Can't understand the other reviews. Food, ambience, service, cleanliness, staff - everything is fine and good as usual at McD. I think the parking lot and the system with the traffic lights to pull out are really great.

just the same quality everywhere

My worst McDonald's experience in 45 years. Long waiting time for the order. Unfriendly greeting. Fries cold and wobbly. Clearance station overflowing. Overwhelmed and disinterested employees. Mats, 59 years old

Worst delivery service in Ahrensburg. Waited 2 hours, eaten lukewarm. Never again....

One star is still too many. This McDonald's definitely makes it into the top ten of the filthiest stores ever.

Nice McDonald's, my favorite branch in the coolest city in Stormarn. Nice service, quick processing, even if there is a lot to do. Well, last time the onions were on the burger bun and not in between, but there's always something. ;-D

It's just pseudo food, but my grandchildren were happy

Unfortunately it has been smelling very unpleasantly for a few weeks now. My large fries were forgotten. Forgot a whole burger once

The rancidest McDonalds I've ever been to. It just looks like mold coming from the toilet. Someone was wiping the terminals and I could swear that the water in the bucket was never changed. I can't imagine working here.

Mäkkes if you are really hungry and could eat your own car...

A very clean shop. The service is super nice and doesn't talk loudly, that's how it has to be.

Ordered food via app and picked up at Drive Inn. There is more cheese on the foil than on the burger. Forgot the toy (book) at the Happy Meal. Only noticed when you got home. Well, the service was friendly, it wasn't that busy when I was there. You're really lucky that they're the only fast food restaurant in the area.

The food was there in record time, so it wasn't freshly prepared. Accordingly, it really wasn't good compared to other McDonalds. In particular, the lettuce on the burger was no longer crispy, but rather cooked through. The burger patty from Royal Ts tasted strong and like an old animal, so it wasn't tasty. I was here the last time.

The worst meal I've ever had. It's getting worse and worse, I'll never go there again.

The food was very good, everything was freshly prepared

These electronic devices in the store are incomprehensible. Luckily you can still order everything that way.

Everything works quite well, nice staff. Quality good. We also deal well with mistakes here, something can always happen, what matters is how you deal with it. Thank you, I'll be happy to come back

Order was ready very quickly (too quickly?) entire food was cold!

Unfortunately, like in many McDonald's branches, there is a dirty toilet here too

It's just a McD. Not healthy but fast

Paid for food via Lieferando, but never received the food! FRAUD !

The ordered food came to the table quickly

It's a regular McDonalds, but the staff makes it a place where you enjoy eating. And if you don't want to be inside, the McDrive is particularly recommended. When Sayni is there and serves you in a friendly manner, the food tastes twice as good. I'm always happy to see him.

When we picked it up, all of the fries and side dishes were missing. Nobody answers the phone, really disappointing

That's two large portions of French fries. Absolute impudence.

A very good shop but unfortunately the shop looks like any other McDonald's, very tasty chicken with rice and pesto, you should try it and the toilet is delicious 😋 highly recommended to try the toilet [Yummy] 😋

The dirtiest McDonald's I've ever visited.

I can't go past the 'M' all year round and even though it's rare, it's always a pleasure. This branch is good, but also at the good, expected standard that you know and expect from McDonald's. Breakfast (McWrap + Cappuccino) is super cheap (coupon), delicious and only 3.50 euros! Thumbs up! 👍

Exactly as the concept suggests

Always check your orders at McDrive. Ordered an M burger this evening, among other things. What then appeared at home...An M-bun topped with something that remotely resembled a piece of fried chicken??? had. Add a dollop of mustard and half a slice of cheese. Guys, seriously??? Missing straws, wrong drinks, etc. are apparently standard in this store anyway. I wouldn't have to drive 30 minutes to reach this store...Apparently that's exactly what people are speculating about at McDrive.Never buy here again.

Well, what should you write? Everyone knows that it tastes good but isn't really good for slimming and yet people still like to go to McDonald's. In short, it can be easily seen from the motorway and is also easily accessible via it. If you like it, go there and eat something and if you don't like it, stay away. It's that simple.

Where is my 2nd apple turnover.

Check your orders. Basically, something is always missing. I don't understand what's so difficult about checking whether everything is in there. Maybe you can't ask more of the people who work there.

It's a shame instead of 20 nuggets there were only 18 in the packaging. Do you have to check everything now?

If the seating was a little more padded it would be great... the orders were processed very quickly

To be honest, I don't even know where or how to start... I often get orders worth €20-30 by drive in Essen. Let me really lie with both hands on heart out of about 7 orders was completely correct once and EVERY TIME really EVERY TIME just half an hour ago AGAIN the same employee..around 11:22 p.m.... Kak cheeky 0% emphatic very very unsympathetic shouts at you so I've never heard anything like that from colleagues in my life or heard or seen it myself...takes his job seriously... I just ordered two double pack menus, I ask him at the beginning to be on the safe side, hey, I can use two different citizens as an example, right, big Mac and mc chicken, he screams very indistinctly, like EVERY TIME, something into the microphone before I order. Well, it makes relatively little sense anyway If I order “20 chicken nuggets” beforehand, I WILL ALSO ORDER ONE MC CHICKEN BUT GOOD… In any case, before I say which citizens I would like to have, I read that he added the two citizens mentioned to the order, to which I tell him clearly I NEITHER HAVE ORDERED THIS NOR HAVE I INTENDED TO ORDER THIS. His answer Original: I can't undo bad luck "it doesn't work" Unbelievable, as I said, this is now the seventh time that the guy has done something wrong in the sense of forgetting several things or eating something completely cold... at some point it's enough... I pay for it, I just want what I'm entitled to, I don't want anyone to give me anything anymore or anything like that, but that's really so unbelievable...

Food very tasty, staff very friendly and helpful Very generous, just a mistake to go there

I've known this McDonalds my whole life and I have to particularly highlight Saini from the drive in, no matter how bad your mood is, Saini spreads good vibes and that's certainly not easy in a job like that. I'm 100% serious if there were more people like him who were focused on the positive, Germany would be a more pleasant country on a personal level. 👌🏼

A McDonald's restaurant that wasn't full despite being a Saturday evening. Since the ordering machines are too impersonal for me, I wanted to order directly at the counter. (with the help of the app). However, the waitress had problems helping me with the app order. What was also a bit difficult was that her pronunciation was a bit quiet and unclear. I finally got my order, the preparation was very quick and as usual it was warm and tasty.

I have already visited various McDonald's restaurants. But this one always manages to surprise me positively. The friendliness of the staff, the speed of the food, the cleanliness... just great. Gladly again

Got the wrong food at MC Drive and noticed it too late. It's a shame, I paid twice as much as I got. Fast processing but poor performance in packing the correct items...2 out of 2 items were wrong, poor performance.

Actually a cool shop. Always supplies me with good burgers during the BSA's 30-minute break. Today I was horrified to discover that my cheeseburger came without meat. Something like that can't happen in a fancy restaurant like this! Next time I won't leave the store in a good-natured manner without making an attempt. Next time I expect 2 slices of meat on my cheeseburger. NO MEAT ON THE CHEESEBURGER IS NOT POSSIBLE AT ALL Sincerely A loyal customer

Curlyfries felt dead, fried and stone hard, the cola was just water with coloring and no taste at all. A pity..

No more straws but more expensive and smaller portions. You have to go to MacDrive first, you might get some there. Order not complete again. Soon you will probably have to bring your own food. Unfriendly service.

What a shop, they've never heard of cleanliness here, it takes a long time to get the food and the terminals don't work properly

Why do the toilets there always have to smell so bad? After a long journey you want to wash your hands, but actually you no longer have an appetite and want to leave. I stayed and observed the attitude towards maintaining hygiene. A young man with a reddish-blond beard hung around the waitress and grills. In clearly recognizable street clothes...

Fast processing, with a queue, a little patience, friendly service staff.

Definitely one of the “good” McDonalds. Friendly staff, clean atmosphere and pleasant crowd.

Cleanliness leaves a lot to be desired. It's often full there but they can't manage to wipe the tables. Don't even get me started on the toilets.

Of 4 order terminals, 2 are defective. Since you are no longer allowed to order at the counter, a long queue has naturally formed. As intended by McDonalds. Unfortunately, 0 stars is not possible, but it would definitely have been deserved. I left again after a few minutes. Without food, of course, I made better use of the 30 minutes I would have had to wait. The kebab I got instead was delicious :)

Became extremely expensive. Quality is constantly declining

Very cozy on site. Staff is friendly and in a very good mood. We like to stop there when we're nearby.

One of the best McDonalds “visits” I’ve had in recent years. McDrive service top. Burger so good I didn't think they could do it like that. It sounds stupid but the McFlurry was just perfect.

Worst McDonald's ever. Has no breakfast, terrible opening hours, never ice cream and slow staff. Please ABSOLUTELY!!!!! Hire new restaurant manager.

I don't understand why I ordered again! Oh yes because of the happy meal with Hello Kitty figure!! Why am I surprised that NO TOYS came. But the burner: when I called they said: There's nothing we can do about it! You can complain and cancel the order!!! I would prefer to give -10 stars. Child is so sad!!! Ordered big tasty bacon and paid for it. I got: no idea what, but not big tasty. And it wasn't the first time it happened like this. It would also be nice if the staff spoke German. In the future I will delete my app and prefer to order somewhere else. Aside from that, the food looks like it was thrown in the package. A pity

Exactly what you would expect from a well-functioning McDonald's branch. Everything clean, service friendly. And fast chargers on the doorstep.

McDonald's doesn't taste bad. But the house in Ahrensburg is already old. Could use a refresh. What luck that there are finally order machines there. This avoids misunderstandings at the checkout and you no longer have to wait in line. I really appreciate that. The delivery service has also gained. McDonald's is developing in the right direction.

There is almost always something missing. In addition, the prices are now ridiculous. You can also go to the steakhouse there.

Just a typical impersonal McDonald's...

Loud annoying music. Something is always forgotten when ordering, even if you just have to read it from a list. Delivery sucks. There's always something missing here and the food is generally cold even though the shop is only a kilometer away.

Didn't get a straw with the fries

Unfortunately, the Ahrensburg branch has slacked off a lot. Most of the time it is dirty, the floor is sticky and dirty. The food, especially the fries, was cold. The room temperature is so cold that we have to keep our jackets on. The entire staff changed about a year ago or more, things have gotten worse since then. A pity.

Service very confused, tables not wiped down, wrong ice cream given and order incomplete, half of it was missing… Was happy to be away again.

Relatively quick operation. Many tables not wiped down. It's freezing cold in the restaurant. Patties, especially from BigMac, are becoming thinner and thinner. Soon there won't be any left. There's only taste in it if I sprinkle kilos of salt on it. Everything is getting worse, but Putin is probably to blame.

Waren vor 30min bei mc Donalds und haben essen für unsere Familie geholt knapp 92euro und ja was soll ich sagen. Vergessen wurde ein happy meal dann die beiden Salate am Tresen nur ein reinstes durcheinander das hat Mann so noch nicht gesehen 5leute die sich da kreuz und quer über die Füße laufen um 2bestellungen ab zu fertigen das Essen wird einfach nur in die Papier Tüte geklatscht trinken one kolenseure also ja das war das letzte mal das wir in harensburg bei mc Donalds waren in allem und ganzen hat das sich so ferschlechter das Mann denn laden lieber schließen sollte