McDonald's in Grevenbroich

So it wasn't good at all so this citizen had something black and two coffees came late and the chairs and floor were unclean

Catastrophe! Dirty, cold food and unfriendly staff.

It was a disaster again. The order has to be repeated twice only to be served incorrectly. Plus everything is dirty and sticky.

Food is actually always okay. But the ordering terminals are an absolute disaster, the touchscreen hardly reacts at all. By the time you have placed your order at the terminal, you will no longer be hungry.

I don't understand how you can get several things wrong with a simple order. And giving out normal nuggets instead of plant-based nuggets is simply not possible

They forget everytime everything. They forgot from my order one crispy burguer and 6 fking nuggets

The citizens who are sold there are constantly ice cold.🤬

Regular McD. Tidy and clean... It was busy, so it wasn't unusual that it took a little longer...

Food cold. There is always at least half missing, even if there are only 4 things. Waiting times far too long.

Every now and then I like it. Can no longer be imagined without it. The Big Mac is simply legendary. Mcnuggets with mustard sauce and the TS isn't bad either

All I say is dirty, dirty, dirty!!! Whether it's the tables, the floor or the food trays themselves!! It's a shame you can't upload pictures anymore. You wait ages for your food and are served the wrong thing. The employees are totally overwhelmed and the customer feels it!!! I think something is not going right here at the management level!!!!

What's so hard about 4 fries and 2 burgers?! When we got home there were only 3 fries in it. How does something like that work???

After going to the cinema, we wanted to continue our tradition and go out to eat with the family at McDonald’s in Grevenbroich-Wevelinghoven. Unfortunately our visit was disappointing. We were greeted right at the entrance by a homeless man who stayed in the restaurant during our 45-minute stay and took leftover food and drinks from the tray carts. This didn't seem to be a problem for the staff, although the man smelled strongly of urine, which greatly detracted from the experience. Despite asking, our table was not cleaned and leftover food could still be seen on it. The whole restaurant seemed unkempt and was now attracting a questionable crowd. The staff seemed overwhelmed as our order took all of 25 minutes - very annoying in a fast food restaurant with small children. In addition, as is often the case, part of our order was missing. Overall very disappointing and absolutely not recommended!

Catastrophe... there is no other word. Waited 20 minutes for an order, all the orders that went out during that time were wrong,... Ours too, by the way. Then waited another 10 minutes. Unfriendly to that....

Cold burgers, cold fries, missing sauces. The employees seem to be unmotivated and incapable of criticism. It's a shame that this branch has become like many others. What's wrong with McDonald's? We grew up with McDonald's, but today's McDonald's have just become bad. Conclusion: Dear management, Mc Donalds is once again an experience for young and old...

Long waiting times. Half-full bags of fries. Warm milkshake... well things are going better in other branches too. Clearly expandable.

The floor is sticky, the tables are dirty. The portions are getting smaller and smaller. Not worth it anymore. Mood zero, atmosphere strange. Staff tense. Too bad

It's cold in the dining area. Coffee specialties are carelessly served in paper cups. Mc Cafe is also nicer elsewhere

Fast food somehow always ends up in the toilets

As seems to be usual at every McDonald's, when we ordered 6 burgers and 2 fries, one burger was forgotten. And that at exorbitant prices! 4 double cheese (1 forgot) 2 filet o fish, 2 fries and 0.4 sprite with coupon mind you €29.00!

Terrible! Half missing! Also cold food. Staff unfriendly. There is nothing more to add to this.

The blonde woman takes orders incorrectly, charges extra for free items, doesn't respond to customers' requests and is very, very unfriendly. It's not the first ma!

I go there every Sunday after my moped tour

Unfortunately the food was luke warm! Today the food is warmer. 😁 So unfortunately you can't get really warm at McDonald's.

Service is now terrible. Ordered via app and picked up at Mc Drive. If you don't check everything immediately, something is usually missing from the order. It cannot be the case that several parts of an order are missing. The main thing is to put one burger individually in a huge bag. This means that errors are less likely to be noticed immediately. By the way, it also happens when you are there. You can only point out the error directly. That was my last visit to this location today. Service is now becoming less and less important. And this despite the fact that prices continue to skyrocket.

I just ordered something to pick up. When I got home I realized that the plant nuggets were conventional nuggets. No hint, no nothing. Thanks, but no thanks. Unfortunately, the McDonalds in Grevenbroich is the bad one that I have seen and unfortunately it also ruined my trust in the others. Then dear Citizen King.

Apparently mutes are also hired here. When I picked up my food, the employee didn't even smile and there was no goodbye, bon appetit or anything else. I've never experienced anything very strange. Maybe that's normal these days, but employees used to be in a better mood.

This meal tasted particularly extravagant. Only to recommend

It's OK, the best thing is the service!

Long wait and then cold food and meat instead of vegetarian nuggets. For the price asked, it's a disgrace.

Finally sensible and decent staff. Very friendly. Since then nothing has ever been missing from the order. The food is always well prepared and delicious. 🙂

Little blonde lady is always unfriendly and complains to the customers. Always a reason to go home when you see them.

The Big Mac was okay but the fries 🍟 gentlemen, that wasn't possible at all

Unfortunately, communicating with the staff is really difficult.

Staff friendly and hardworking, but I'm missing the bacon on the Big Mac Bacon TS for the second time, so please pay attention

Two x 11 Chicken MC Nuggets for €4 99 cents in the WM Fan Edition. Completely freshly made. Very good. With mustard and sweet and sour sauce

What you can expect from a McD, slow, incompetent staff

No matter when we go there, there is always something missing from the bags. Most of the time large burgers or chicken nuggets are missing. In the meantime we stop straight away and check the order. When you go in and say something is missing, the employees are completely emotionless, hand you the food and look at you stupidly. This would not have happened with the previous owner, who also owned Mäckes am Montanushof.

The worst McDonald's in the area. Unfriendly employees. People make fun of the customers. They preferred chatting to serving customers. Preferably zero stars!!!

The speed and staff at this McDonalds is/are really very good compared to the others in my area. I don't think you have to judge the ambience or the food here. Conceptually, if you're lucky, food is still lukewarm. After the last price increase, only acceptable with coupons.

INCREDIBLE!!! The worst store ever, I order a big tasty bacon WITHOUT bacon, and they put a whole pig on the burger!!!!!! Looks like it was pure intention to me, since there was really nothing going on, a cheeky thing!😡😡😡 never again MC Ronalds!

Drive inn employee very unfriendly and loud, brought the food to my car, just threw it on the floor and left Date June 2, 2024 4:30 a.m

Honestly, I had to wait 30 minutes for my order, which was prepared and eaten in 5 minutes. This is an outrage.

It's getting more and more expensive and tastes worse and worse

My McSundae didn't taste good. So completely tasteless, as if I were eating frozen water 🥷🏽

Good location and excellent company

Everything was fine...MC just... 😉✌️

We had to wait 15 minutes for an ice cream. The employees forgot about us and walked past us

Unfortunately, I have repeatedly received cold or only lukewarm burgers, even when I specifically asked for hot food. I don't even want to talk about how my complaint was dealt with.....

Constantly new staff. The output screen has been broken for several weeks. Some of it is getting old. One is happy when the food is complete and correct. Delivery... What is it?

Once my burgers were ready, I wasn't hungry anymore

Like all McDonald's. Maybe that's a bit confusing. Order pickup

Staff very unfriendly. Mac Ribb cold, soggy roll. Big Mac without sauce. Ice cream already half thawed. When asked, the answer was like that. Never again.

Didn't think I'd leave a review for a McD. From the unfriendly staff, non-working and poorly placed ordering machines, to the incredible smell in the parking lot and in the store, to sticky tables and floors. Never again.

Something is often forgotten... Wasted money 💰

I've never had such an upset stomach as I did at the store, that was the last time

Clean and quiet McD. The food was freshly prepared and brought to the table. The service was very friendly

Unfortunately not a complete order… otherwise ok… just hungry

Two completely cold menus were brought to the table. Fries cold, burgers cold. When we complained directly, we were told that we would have to throw it away. impudence. Instead of apologizing, make the customer feel guilty. It doesn't work at all.

I was on the drive today shortly before 12 p.m., the food was cold again and the same woman at the second window made a fool of me.

The food is cold and there is a super long waiting time...

I felt very uncomfortable in the branch. It was very dirty. Tables are not cleaned regularly, benches are sticky and the floor is really outrageously dirty with leftover food and other sticky things. Some branches at train stations have better hygiene than this branch

Somehow nothing works here anymore... The system, which is no longer so new, seems to be working here. The system that determines which order is being processed and ready for pickup is clearly being bypassed. There were dozens of orders supposedly ready for pickup even though they hadn't been put together yet. Either the whole thing works incorrectly or it doesn't work at all. In addition, every time you visit, some part of the order is missing - a clear recommendation to double check. If you want something quick here, you should use the McDrive. These seem to be preferred. It feels like things used to go a lot better here.

It's a fast food restaurant where you first have to re-stack things when you unpack the citizens. In addition, the waiting times are sometimes very long, or you are forgotten.

In terms of food, this is one of the worst MC's I've ever eaten. The food doesn't taste good there. Apparently people are overwhelmed in the kitchen. Fancy a Big Tasty with limp bacon and (no joke) Big Mac sauce? You won't get any topic there. The nuggets are soggy as is the Mc Chicken. The fries are half raw. The citizens do not correspond to the usual McDonald's quality. I picked it up a few times and half of it ended up in the bin because it tasted so bad. Given the prices, I will avoid this branch. I'd rather drive to Jüchen or Bocklemünd, which are a few kilometers more, but the quality and taste of the food is better than from this branch. And even warmer. I'll also send an email to McDonald's so they can take a closer look at the store. What is delivered there does not meet the standard. The store will never see me again.

Waiting too long, tables and benches dirty and service stations are also empty

I wanted to have 9 sugars in my coffee. I was told that only 5 were possible. I didn't buy the rest either. They might have saved 2c. I saved 15€ + the other thing, which I won't buy in the future . We didn't give them because they had them very often.

Ich habe mir einen Hamburger Royal BBQ Bacon bestellt. Der Burger war echt eine Frechheit. Ich habe weder die Sauce noch den Bacon gesehen. Er war ausgetrocknet und hat furchtbar geschmeckt. Zudem hat es unglaublich lange im Drive-In gedauert. Wirklich alles schlecht

An employee named FATMA AYDIN ​​asked us to leave the games room because she was on a break and this was her break room, even though it was a room for the customers. She asked us why we came here as Muslims Almost only pork is sold here. GREVENBROICH BRANCH

Unfriendly, watery hot drinks... Really cheeky for the prices!!!

Tables and bench dirty and sticky.

A typical McDonald's, with the usual dishes. We didn't have to wait late in the evening. Unfortunately the fries were cold, but the burgers were very warm.

Unfortunately, someone in street clothes was walking around the kitchen with a jacket in a high-visibility color (dirty) and a woolen hat. This gentleman was probably known to the employees, he helped himself to the food and drinks. This cannot be in line with company policy.

It needs to be cleaned thoroughly, especially the tables and seats!!!

Ambience = very dirty, tables sticky and milkshake on the floor was already hard. Service is desired but moody, prefer to chat with people you know.

Everything very clean. But the food was only lukewarm, so only 2 points on the first visit. Today everything was ok, the food was warm and also inexpensive. I chose the offer. For 5.99 euros there were 2 burgers, a medium-sized fries and a 0.4 liter. Cola.

Mc Smart Menu am Drive Inn bestellt, aufgrund von Zeitnot leider nicht sofort kontrolliert. Die Kinder waren maßlos enttäuscht. Statt der zwei bestellten Cheeseburger war nur einer in der Tüte.

Typicle McDonald’s. Same as everywhere else. Just hate the loos- they’re always dirty. But not just here, that’s a McD problem.

Abends sehr dreckig. Überall stehen Reste von anderen Gästen herum. Jeder Tisch war dreckig und voll mit Müll

Ein andauerndes gepiepe aus der Küche, ein komplett überfüllten Laden wo nur die,die abholen bevorzugt werden, vieles sehr dreckig, die kioske(Besteller) sind defekt, eine Mitarbeiterin(erwachsen) läuft nur zu den den tablettwagen und holt die tabletts einzel heraus und verschwindet wieder, nimmt dann mal ein Lappen und wischt den Wagen ab, also drückt sich sichtlich vor der Arbeit hinter dem Tresen, die crew ist überfordert und heckitisch und die chillicheese Nuggets sind eiskalt von außen. Ich bin selber ein mcdonalds Mitarbeiter jedoch zum Glück von einer anderen Filiale, und das was man hier mitbekommt ist echt traurig für eine eigentlich sehr gute laufende Kette wie mc donalds

Leider waren die Pommes nur lauwarm. Dann bekam man eine wässrige Cola. Die dann ausgetauscht wurde Zudem ist das Restaurant dreckig und mit diversen Spinnennetzen versehen. Es wird leider immer schlimmer

Das Essen ist halt wie überall. Service könnte etwas freundlicher sein. Bisschen müde wirkendes Personal. Und alles in allem könnte es etwas sauberer sein.

Die Selbstbedienungsschalter sind leider sehr langsam. Man muss lange warten bis eine Eingabe eingeht. Sonst ein ganz normales McDonalds

Diese sch.... App nervt. Viel zu aufwendig bis man seine Bestellung fertig hat. Burger sind gut.

Essen halt MC Donald Allerdings waren wir Samstags Nachmittags dort und es war sowas von DRECKIG. Kein Tisch, keine Sitzgelegenheit, die sauber war. Und nein, es war nicht sehr viel los.

Все добре і дуже швидко. Чисто і великий туалет, що є рідкістю для McDonald's.

Mitarbeiter immer freundlich, im Vergleich zu anderen Standorten bekommt man hier schon im ersten Versuch auch wirklich alles was man bestellt hat, die Burger sind immer ordentlich zubereitet. Lediglich im Restaurant selber könnte man die Tische etwas regelmäßiger säubern

Schneller Service, nette Bedienung und das Essen hat gut geschmeckt.

Heute Abend essen über App bestellt und abgeholt. Zuhause angekommen fehlte ein Bürger müsste also wieder zurück. Natürlich essen was schon Zuhause war ist kalt geworden. Schlechtes Service!!!! Habe auch nachgefragt ob ich ihrgend ein Gutschein bekomme da hin und her gefahren und essen zu Hause kalt geworden. Nix!

Essen gut bis auf den Mcchicken, der könnte mal anders gestaltet werden von den Zutaten.

McDonald's halt. Ist ja überall gleich.

Die Mitarbeiter waren freundlich, die Bestellung wurde zeitnah abgearbeitet, die Tische wurden desinfiziert, allerdings sind die Sitzgelegenheiten und der Fussboden sehr dreckig gewesen. Auch der Tisch war dreckig und klebte. Die Verpackungen vom Essen waren von außen mit Fett eingesaut und der Milchshake von außen mit Schokosoße beschmiert. Die Displays der Bestellterminals waren auch dreckig. An der Sauberkeit und der ordentlichen Verpackung sollte DRINGEND noch gearbeitet werden!

Das war nichts. Keine Kritik an die Mitarbeiter, aber eine Bestellung manuell aufzugeben war nicht möglich.

Fahr dort immer wider gerne hin

Alles gut... war genug zu tun da...

Bestellung im Vorfeld über die App meiner Tochter, war für den unfreundlichen Mitarbeiter wohl trotzdem zu kompliziert. Vermutlich war er durch die beiden gleichzeitig mit anderen Mitarbeiter(innen) - ebenfalls in rüdem Ton - geführten Gespräche zu sehr abgelenkt. Konsequenterweise bekamen wir dann auch nicht alle bestellten Artikel. Das Essen war kalt, die Optik des "Big Tasty Bacon" ließ vermuten, dass er wohl nur neben dem Herd gelegen hatte, der Cheeseburger sah aus, als wäre er heruntergefallen. Tische und Sitzplätze waren versifft; wir haben unseren Platz erst einmal selbst reinigen müssen. Im Gegenzug standen am Ende unseres Aufenthaltes keine Abgabestation zu Verfügung. Als unsere Tochter und deren Freund von der Toilette zurückkamen, berichteten sie über unhygienische Zustände auch in diesen Räumlichkeiten. Bei Preisen, die inzwischen nahezu alle uns bekannten Imbisse und Pizzabuden locker in den Schatten stellen, brauche ich derartige Erlebnisse definitiv nicht! So etwas sind wir auch von anderen McDonalds-Restaurants, sei es z. B. in Neuss, Norden oder Gerolstein nicht gewohnt.

Macht dem Namen Fastfood alle Ehre.

Bestellung nicht an den Tisch gebracht da versehentlich unsere Nummer als erledigt abgehakt wurde . Dauerte dementsprechend lange ..

Kurz entschlossen bei MC Drive vorbei MC ist MC mehr kann man ich sagen.

Essen würde super schnell an den Tisch gebracht und war richtig heiß! McRib super saftig mit viel Soße, Gitterpommes kross. Leider waren viele der Tische verschmutzt und die Reinigung dauerte Recht lange -auf Nachfrage aber sofort.