McDonald's in Fellbach

If you order incorrectly, they are rude if you politely point out that something is missing or not what was ordered. Something was missing today, people became unfriendly or didn't understand you.

In Germany, McDonald's is very bad, but this one is great!

It's nice, dear team, when I order a Happy Meal and there are neither nuggets nor fries in it. My children are already saying that they don't want to eat at McDonald's anymore because it always feels like something is missing... is it so hard to find employees who can read!?!?!?? I ordered via the app, No. 170 so it wasn't my mistake. Everything is in black and white. I'm starting to find it sickening.

Disgusting toilet, worse than any train station toilet! Individual chicken nuggets between McPlant nuggets. Thanks for that.

Every time I go there and go to Mac Drive. What I order is always missing something.

A completely normal Mac - it was just at the drive-in and everything was OK

Fries were soggy and too salty. The Hamburger Royal was ok. Tables not clean. I won't go there anymore.

So you pay so much for the food you get dry citizen mc ribs without sauce and that only dry meat without anything on it I won't recommend you and won't come back, I'd rather go somewhere else that's a no go

Bro I just ordered a Mc Flury and got less ice cream like with a mc sundae what that! I then asked nicely if that was normal because two of my friends both got more, so it was clear and the shift manager just said normal normal while he gave a friend his double full ice cream. I'll give you legs

It's never been a big hit, but since this app ordering cheese or at the terminals nothing has worked! Very disorganized, they are running their heels because the table cannot be found when they want it brought, half the order is missing or it is not correct. Terrible service and not to mention the food... It was clear to me again why I hadn't been there for two years. You can't give minus stars

There are people working at the drive-in counter who don't understand you and enter the wrong items... absolutely bad!!

Never again at Fellbach McDonald’s I wait 2 hours for my order. When I called they said the food was on the way. Half an hour later I called again and suddenly the food was still on hold

We've picked something up for home 5 times this year and something was missing again, something like that shouldn't be the case given the prices. The cleanliness has also deteriorated greatly and you don't want to talk about the waiting times. 20-30 minutes is not possible. Tip: Hiring different management including mixed nationalities of employees could change a lot. And very important, as soon as an employee processes an order, they should finish it alone (as soon as someone else helps, things are forgotten). 2 years ago this MC got a 5 star rating but now 1 star is already too much. Sorry

I have a stomach ache and just got expired apples

We waited about 10 minutes for our order. Not very long. But the order was not fully delivered. I showed the receipt and they gave me the rest. The potatoes are not salted and are already standing. The burger was brought in as spare parts. The place is quite dirty. The toilet stinks.

Be sure to check the goods at the drive in!!!! Update: When I visited again, something was missing again!

The worst MC around - Always understaffed, completely overwhelmed Always mistakes

Toilets very dirty! Burger foolishness to the power of three! Were bigger before! Money making to the power of 3!!!!!

Classic McDonald’s branch, very nice service. (Even got a free Coke from an employee because I cleaned the table myself.)

We had ordered and paid for something to be picked up, the order was canceled and we had to drop it off again. It was anything but FAST food. Employees prefer to work at a snail's pace and discuss loudly among themselves. After we unpacked the food at home, it looked like this (see pictures). BigMac just threw it on top of each other, the patty was half out of the packaging and was therefore already cold. Fishmac both looked like this and the fish inside was too dry. One of two drinks was wrong. So I really don't understand what's going wrong here.

By far the worst McDonald's I've ever been to! We waited for over half an hour and then the order wasn't even correct, half was missing and it was cold too. A catastrophic one, I'd rather not eat anything before we eat there again!

The quality of franchised branches depends on the franchisees. Especially at McDonald's, Burger King, kebab stands, bubble tea huts and similar gastronomic horrors, you can see that every former building cleaner and security employee believes that they have discovered a gold mine. When you realize that your customers aren't going to run into your store because your other former colleagues got exactly the same, surefire tip for getting rich, your motivation to run such a store properly decreases noticeably. The tipster had not previously mentioned anything about the work involved, the hygiene regulations or the correct handling of customers.

The kiosks are the hardest among all McDonald’s to use ever! It was not responding, I cannot log out, at the end I had to go to the counter to order. Waste of time.

extremely poor hygiene. All seats are full of leftover food. I don't understand how in broad daylight, with staff standing around everywhere, no one comes up with the idea of ​​wiping over the table and the seats. - disgusting. Oh yes: the air conditioning was also off - with 35°C midday sun.

The service alone left something to be desired. EAT cold, soggy fries. Number codes were not recognized even though they were sent by the company. Next time BurgerKing. Just a few meters further.

Apart from the fact that the app is really annoying on a Samsung S21 5G, I wanted to try out the new M on Thursday at 2 a.m. After several attempts the order was successful. Unfortunately, the burger wasn't even freshly prepared, but completely burnt/dried out (indefinable). The bun was dried out and I assume the meat had also been warmed up again or kept warm for hours. Just cheeky to sell me something like that for the price of 7.49 EUR! Had two of them, which was even more annoying!

Just like every other McDonald's should be, and that's probably the biggest compliment for a fast food chain. :) Still quite nice for a late hunger.

I always have the food between 0 to 5 minutes and the food, for how fast it is, is on my table, it is really very good 👍

You get what you expect in terms of food and quality. However, once again in Fellbach I didn't get all the food packed in the McDrive. Of course I should have checked it, but I expect a certain level of professionalism and correctness from a company like this. Unfortunately, I was taught otherwise. Without any insinuations, but you could almost think that there is a system in this branch. At least I won't see this branch again and I won't recommend it to others.

People often forget to put something in the bag or something is missing from the burger and the food was already lukewarm to cold...there is room for improvement

Welcome to the definitive worst McDonalds in Germany if not Europe. Unfriendly staff who behave in absolutely no professional manner, customers are quickly turned away and they behave as if the customers are not there at all. The food, unfortunately, again, crushed rolls, hardly any side dishes and you get cold food, even the fries were cold. 💪💪👏👏👏 It's like an art that you can screw it up like that. Price performance ratio is absolutely zero.🤬

Incredible. We ordered takeout and didn't check. When we got home, 1/3 of the order was missing 🤬

Fear of MacDonald workers, she was way too robust, I was afraid 😭

Don’t order delivery here, it takes more than 2 hours and this happened multiple times.

New product description: 1/2 MC Rib? The bottom bun was just missing...

I'm there for the sake of the children. Fries and burgers in the usual MCD style. So far everything is fine. But when I see that the trash cans are overflowing, there's no soap at the sink, there's trash lying around, but the store is empty, I don't see it. I kindly pointed this out to the staff. Implementation took place. The order terminals also seem to be getting slower and slower.

Terminals do not work properly, many products are not available. The trip to another McDonalds is worth it.

Things are really bad at McDonald's at the moment. Citizens are sometimes brought to the table cold and incorrectly served. The tables themselves are always full in the evenings with trays that have already been used. Hardly anyone has overflowed the tray cupboards and has learned them.

By far the worst McDonald's in existence. Nothing is right here, neither service nor the food. The burgers are so poorly topped and the fries are always cold. They only manage the drinks to some extent when they are in stock. Absolutely no recommendation to go there

Anyone who hasn't been there for a long time will notice a difference. It's actually really great to be able to enjoy a small Mc menu again between schoolgirls and aspiring men, parents with children and the working people. Thanks to vouchers etc. it actually remained really affordable. And... there are now meat alternatives, I think it's good, I'll at least try it... 😉

The order arrives 2 hours later and it doesn't arrive at the specified time, I don't understand why. Only bad

Shortly: very bad service, waiting time for the 2 Happy Meal menus 17 mins, dry and hard fries for my babies, the toilet smells bad and was dirty. Tables were dirty, I cleaned up our table. No one of the workers were serviceminded. Sorry to write it. NO RECOMMEND

Mc Drive Mega unfriendly. 4 times said cheeseburger without pickles, everyone was there. Put in a Big Mac instead of TS. Nobody answers the phone.

Busy McDonald's with no special features. Staff tries to keep everything clean. Table service works well.

Hygiene is 0. Everything is dusty and has only been cleaned around the work surface. Disgusting

After 25 minutes of waiting, the food was received, fries were cold and soggy, drinks ALL!!!!!! Non-carbonated, burgers were cold and all this even though there was nothing going on!!

Something is always missing from the order!!!! All are bad. I paid 11.99 euros for a Mc Menu and only the fries were included. Unfortunately I saw it at home too late.

Not only can you pick it up yourself, but you can also have it delivered to your home.

Of the 6 ordering terminals, 2 are working and I've been waiting for my food for 10 minutes. This has nothing, absolutely nothing to do with fast food. As I write this review, I'm waiting in vain for my food. Get the store under control, it's a tragedy. It will probably take 20 minutes. So the food arrived, after 18:36 minutes. Fries, of course, unsalted.

The shop is rude, employees are completely overwhelmed, don't understand you, give you the wrong order and the special glasses you selected aren't available either. One of the worst McDonald's I've experienced.

/Update: The order terminals seem to be getting worse and worse. Ordering takes hours because the touch screens don't respond! / Beautifully decorated McDonald's. Depending on the number of visitors, sometimes it happens quickly, sometimes it just takes longer. Luckily, I haven't experienced the situations that lead to the bad reviews. However, the order terminals definitely need to be replaced. It lags and jerks endlessly!

Slow service and received wrong order at the end. Not tasty at all

Good food on site! I don't think it's that great about Lieferando. Above all, the prices that are charged via Lieferando are ungodly, that's just cheeky, even if nothing will probably change, it would be a wish that the prices would be lowered a bit.

I got normal nuggets for the 7th time, even though I ordered Mcplant nuggets. Very bad service.

Stand. McD. Nothing special, the order wasn't mixed up today.

Unfortunately, far too often part of the order is missing... So if you order something to take away, be sure to check.

There's nothing wrong with the food. It's McD., so franchise-wise you get what you expect. So... when you finally get it. Even if the store isn't that busy, there's plenty of time to wonder why it's taking so long. I've been there three times so far and each time something was missing from the order. Lastly, drinking. I also noticed the entire atmosphere was unpleasant. Empty napkin dispensers, dirty floors, streaky windows and malate walls. I'm really not a fan of bad reviews, but something should be done to improve the basic situation somewhat. Yes, I know that it reads like an undifferentiated orgy of complaining, but that is my impression after visiting it several times. The trailer for children's birthday parties is a positive thing - I think it's a nice idea, but I can't say anything about the interior. P.S.: Strangely, the ordering terminals also seem to be slower than in other branches of the same company. Unfortunately it fits with the overall picture. Do something, it will be better.

New motto! Pay for food today next time. That's what the shift manager described on the phone when I called because half of my order was missing and the other half was wrong. Her statement: there aren't enough drivers, so she can't send a driver to me, I should let you know next time.... My colleagues aren't getting anything to eat today... a joke!!!!! I've never seen anything like it. Never again in this branch, where 9 times out of 10 you get something wrong or something is missing.

An absolute joke! Sometimes I really wonder if it's asking too much of humanity to make a burger... (see picture) Service - OK Cleanliness - Poor (There are 4 fries in the hallway.... instead of putting them away, the employee "kicks" the fries under the table! It's really not normal anymore what goes on in these restaurants, this chain...

A really bad McDonald's. Opening hours are until around 2:00-3:00 in the morning and they simply close the doors at 00:00 so that no one can come in to order.

Burger Cold, Bad service. The order was forgotten for 15 minutes and then the cold burger was simply served.

Unfortunately, it has often happened lately that something is missing from the food you ordered. Sometimes a part of the Big Mc, sometimes a whole burger. Today it was a whole Royal TS which costs €6. I also have the feeling that people there have forgotten how to salt the fries. Plus, these are usually cold when you get them! And as soon as more than 4 customers wait for an order, chaos breaks out inside... Will buy elsewhere in the future!

If you eat on site, I definitely eat it straight away because I can't wait until I get home 😉👍

An ice cream and 20 chicken nuggets were missing. Fries cold, staff unfortunately unfriendly, even though we were right.

If I could I wouldn't give a star. On almost every visit the order is incomplete. The burgers are incredibly carelessly slapped together and the fries are terribly bad.

Man bestellt Hamburger und man bekommt aber Cheeseburger eine Frechheit! Man sollte zuhören wenn man was sagt! Da geh ich lieber in endersbach zum McDonald’s

Rude staff, never again thanks for nothing :)

Ordering at the checkout worked well and the food was good too. After dinner we wanted to take two pieces of cake with us, but were unsuccessful. When we stood in line at the cake counter for about 10 minutes and dozens of employees walked past us or made eye contact or even got something behind the counter and didn't serve us, we left without the cake. You get the feeling that no one cares about the cake counter!!! Unfortunately that wasn't good service.

During the early days of Corona, I wanted to buy 4 menus to take away. When I entered, a security guard from Mc DONALD'S told me I had an FFP mask and not the medical mask? Surprised, I say NO! The employee then asks me to leave the market because this is a strict instruction from the boss. When I confront him that his mask and that of all the employees are not an FFP mask but the same medical mask as mine, I get the answer that he is an employee! Regulation applies to all exceptions. The boss must have misunderstood something here. In short, I will never set foot in the store again. Get in the car straight to the competition around the corner B.K. It said entry with FFP or comparable mask!!!!!!! Mc DONALD'S with bad management. According to Insider, cleanliness and hygiene are also of a low standard!

I redeemed 1200 points for Plant Nuggets and nh Cola, the machine didn't give out the receipt, staff said we hadn't ordered. Points are gone, thank you💀

Something is basically forgotten in the order.

Low cleanliness old donout and muffin have been purchased from playground for a long time

Burgers look like they were previously run over by a bus. The paper that the burger was packaged with was full of mayonnaise on the outside. Bad just bad!

There is toilet paper in the restaurant! The burgers look like they were played with football. No idea why.

I will never order anything to eat here again! I had to wait over 2 hours on a Wednesday for my food to arrive lukewarm. During the first delivery after 1 1/2 hours of waiting, everything arrived completely cold. On the second delivery my burger arrived incorrectly. This is an absolute disgrace. After 2 hours I'm no longer hungry!

Mega-freundlich und hilfsbereite Mitarbeiter. Für einen Imbiss allemal empfehlenswert. McCafe sehr nett und auch ordentlich.

⚠️ WARNING ⚠️ I won't go here again and I can only advise against it.

According to only kids and they were extreme.

After a year everything has slowed down significantly. If I could I would give no star but unfortunately that is not possible. Breakfast has been promised here for 6 months and still nothing has happened here. Difficult to communicate with employees due to broken German.

McDonald's in Fellbach. It's a shame that you can't give minus stars Bought two fish citizens. Both cold. The service was catastrophic. Only 3 people waiting and still nothing is moving forward. The staff communicates in all possible languages. Honestly, maybe hire more German-speaking staff instead of rocket scientists. Maybe it will work again with palatable food!

I just wanted to grab two cheeseburgers quickly. When I entered the restaurant, an employee came out of the back right room near the counter, choking several times and almost vomiting. Of course I left immediately. Well then, bon appetit!!!

The last time I waited forever for something to eat was probably not even full, the service was very unsympathetic and then I ordered 2 apple turnovers, the best before date was removed from both of them, and after a complaint they were given out again without a best before date Service 0-star Cleanliness 0-star Food - 0 stars

Große Pommes bestellt, was ich bekam ist nicht mal ne kleine…. Passiert nicht das erste Mal! Wäre toll wenn das Personal eine ordentliche Einarbeitung bekommen würde. Leider war ich im Drive in und erst zuhause gesehen was ich tatsächlich bekam. Absolute Frechheit!

Ein ganz normaler McD... sauber, Bedienung am Tisch hat perfekt funktioniert. Ich bekam Icetea statt Cola, aber das kann passieren

Gutscheine aus der App gehen bei dieser Filiale oft nicht 😞 Pommes waren nicht so toll

Ich mag das Bestellen am Bildschirm nicht, sonst alles gleich wie in jedem McDonald's

Ehrenmann hat mir 8 Nuggets bei 6er Box gegönnt

Also ihr habt ja mit den Preisen beim Lieferdienst massivst den Vogel abgeschossen, 5€ bzw. 4,99€ für nen Doppelcheeseburger und allgemein überteuerte Preise wie z.B. auch das BigMac Menü für über 13€ ist einfach unterste Schublade. Dann auch noch 2€ Lieferkosten. Absolut nicht weiterzuempfehlen wenn man nicht gerade in Geld schwimmt. Achja, auch wenn 5€ relativ billig erscheinen muss man dennoch die größe und Qualität des Fleisches miteinbeziehen was logischerweise absolut minderwertig ist, und nur so mit Konservierungsmitteln zugebombt ist.

25 Minuten gewartet auf essen das es jeden Tag gibt. Personal läuft durch die Küche um sich anschließend umzuziehen und zu arbeiten. Ständig kommen die Fahrer vom Lieferservice von außerhalb in die Küche und packen ihre Bestellungen selber zusammen. Das hat nichts mehr mit Hygiene zu tun. Wenn das noch öfter vorkommt rufe ich den wkd oder das Gesundheitsamt an. Dann wird dort dicht gemacht. Oder am besten Peter walraf der bei Burger King verdeckt gefilmt hat.

Führungloser Betrieb! Hier braucht man scheinbar nichts können um dort zu arbeiten!! Ich kam mit Coupon Codes in den Drive-in. 2 meiner 4 Coupons konnten nicht gescannt werden. Die asiatische Dame am Fenster kann scheinbar auch nicht die Codes eingeben. Aber mir zu sagen das sie weiter machen muss und das Auto zu lange steht war schon frech. Bestelle für 5 Menschen! Heißt ich zahle für 5!!! Weiter zum nächsten Fenster nächste Frau am Fenster. Schichtleiterin! Ebenso absolut keine Kompetenz. Unfähig auf Kundenbestellung zu reagieren oder Codes einzugeben. Habe direkt vor ihr neue Codes per App gezogen und sie konnte die Codes wieder nicht scannen. Antwort: da kann ich nichts tun. Ich kann nichts dafür! Sie besteht eher darauf dass man die weiteren Menüs ohne Codes bestellt und bezahlt! Um hier Schichtleiter zu werden muss man scheinbar nichts können!!! Wenn dass ein normaler Betrieb wäre dann wäre da bald Schluss für einige Menschen! Essen war auch eher Standard bis schlecht! Pommes weich und alles war kalt! Das war das letzte mal für uns im Fellbacher MC Donalds! Wirklich eine Schande solche unfähigen Menschen da hinzustellen und denen noch einen Job zu geben mit denen die glauben sie könnten irgendetwas! Glaubt mir, ihr seid absolut unfähig!! Fahre lieber paar Meter weiter zu Burger King oder KFC!

Defekte Bestelleinbheiten, unfähige Kasse dazu unfreundlich und extrem dreckig . Dazu teilte man mir mit Aktionen machen nicht sie und interessieren sie nicht . Diese Ware zu diesen Preisen dazu noch schwache Hygiene und Unfreundliche Behandlung- nie wieder .

Leider zur Hälfte in einem Parkhaus gelegen. Nicht sehr gut zu erreichen. Ansonsten wie gewohnt.

Mir wurde der Bigmac ins Gesicht geschmissen weil ich aus versehen Big King gesagt habe. Finde ich bisschen zu hart, deshalb 1 Stern Abzug bei Service! Sonst war alles lecker :)

Personal überfordert. Wahrscheinlich noch neue Mitarbeiter. Kann aber noch besser werden.

Essen kalt obwohl frisch zubereitet werden musste

Sauber, aber etwas unorganisiert. Die Hälfte der Bestellung hat gefehlt und der Rest war teilweise fehlerhaft.

Essen wie überall bei mc do. Keine Wickelmöglichkeit. Innen und außen Gewerbeambiente, wer's mag....

Sehr hübsche Mitarbeiterinnen, machen ihren Job sehr gut und schnell

Vorraum sehr verschmutzt. Service langsam, obwohl nicht viel los war.

Freundliches, kompetentes, hilfsbereites Personal, behindertengerechter Eingang, Parkplätze vor Ort, McDrive und Lieferservice