McDonald's in Goch

negative experience. I choose McDonald's, not KFS, Burger King. I would like to have dinner. Why didn't the cashier accept the 200 euro bill? If the cashier is sure that it is a counterfeit banknote, then he should report it to the police and not pass this problem on to me. I have every right to pay as I see fit. that's insulting! I'm a law-abiding person who just wants to stop by and buy food.

I ordered food for 20 people. But the products arrived missing. It is not possible to reach us by telephone. Also, I had the same problem twice. I definitely don't recommend it.

We waited quite a long time to order, almost a quarter of an hour

A typical McD. But, the boss was calm and customer-oriented when there was a complaint about an order. It should be self-evident, but I would still like to give it a special mention because, unfortunately, something like this is not always self-evident.

2nd visit on the return journey. This time everything was fine. Friendly staff, order came quickly, everything was fine.

I got a moldy french fry and was insulted to death when I asked for the fries

I recommend it, the first time I was there, they made the food quickly and it was good

So we were here for breakfast, the blonde woman in the front was screaming at the employees in front of the customers. I don't think that's appropriate, so we ordered two egg muffins. The bread was completely burnt and then there was an egg muffin with meat that we didn't want. We didn't order and then we gave the order back... We then got the same egg muffin back where they just took the meat off and the bread was still completely burnt, then we asked for two new ones... I I think that was my longest stay in a McDonald's. Branch with 30 minutes for two egg muffins. Thanks for the wasted time... Touching trash cans with your bare hands and then immediately touching the meat and putting it in the deep fryer is disgusting

We placed two orders and were very clear about what we would like, but something was missing. It can happen and we'll be back. Employees at the drive counter were not friendly, very condescending, as if it was our fault. Somehow everything seemed a mess. There were large pieces of netted potatoes in our fries. The Cola has way too many ice cubes in it. It was our last visit here.

We grabbed a little snack here for in between meals. McDonald's, as we know it. However, I have to emphasize that there was a very friendly employee here who pointed out to us whether the ice cream was missing from our order... We wouldn't have noticed it at first. Thank you for that, our son would certainly have been very sad 🥰🙏

McDonald's cuisine, nothing exceptional but it helps. Fast service and staff available. This is not the case for all McDonald's. I recommend this Mc Do.

Very fast table service, well done fries and veggie burgers

Overall, this McDonald's is more than okay

Very fast service, very hot and very tasty typical McDonald's fast food, everywhere was cleaned, everything was put away immediately, incredibly great shop, I spontaneously gave a tip.

Love it , good food very niece and friendly staff.

Too loud, too many walk-in customers. And too expensive...

McDonalds... The employees were really nice. Ice machine broke and we had to run after it. Nobody cared about it. We had a larger order. It took quite a long time.

I love going there to eat especially after 20.00.

Cheeseburger unfortunately without cheese and way too much ketchup

Extremely poor service at the drive in ‼️ Despite advice, no improvement. Once and never again!

Unfortunately, I have to say that our last visit to McDonald's drive-thru was anything but pleasant. The employee who served us was extremely condescending and rude. After I forgot something and tried to make a change to my order, I was treated with complete disrespect. It seems like the employee took her bad mood out on us, which is completely unprofessional. When I kindly pointed out that it's normal to forget something, she reacted irritably. Instead of resolving the situation politely, she simply gave me my money back and refused to serve us any further. This behavior is completely unacceptable and completely ruined the visit. Dealing with customers in this way leaves a bad impression and should be urgently reconsidered. We hope that this was an isolated incident, but after this experience it will be difficult to go there again with a good feeling.

Slowly, you have to be very patient here

Nothing special, everything is as usual. The food is ok, I didn’t like the ice cream, it looked like frozen milk with sugar. In general, everything was as expected.

Were eating on site, what can you say, they should give a full-time job at McDonald's to someone who would only be responsible for keeping the tables clean. They were once again at the bottom of the drawer.

It was a shame that the children's area was only opened after repeated requests. There were several children who wanted to play there. Some employees didn't know what we wanted from them and just shrugged their shoulders.

Delivery took over 2 hours, although it should have been there in 30 to 40 minutes

The employee at the drive-in counter simply doesn't talk to you and gets everything wrong! There is no please, thank you, hello etc…really unfriendly! The burger was totally over salted, tasted extremely peppery and the fries and netted potatoes were far from crispy...

I don't like the food anymore. It has become very expensive.

Waiting time and service not recommended. You ordered something different, you get something completely different. Well, I think it's catastrophic

When I was there, you couldn't stay inside for long because it was just 40 degrees.

You can assume that something is always missing when you order away from home. Otherwise, McDonald's

Wasn't that good. We were there at 7 p.m., probably rush hour, and had a large order to eat on the spot. Ultimately, I picked up my order myself because there was a disagreement about the order and 2 employees preferred to argue at the cash register rather than provide an efficient solution. The result for us was fries cold and sauces short. It was also bad in terms of hygiene, an employee with a huge mustache was walking in the kitchen, I wouldn't even imagine finding one of his hairs in the food (because he enjoyed twirling that mustache) . The waste collection area was overflowing and tables were not cleaned. I also ordered an extra special toy for the kids and received the wrong one. And the play point for the children was defective... It was also sweltering in the restaurant, which made everything an experience to quickly forget. But the children liked it and were happy with their Smurfs and that's why we did it.

Coffee and ice cream 🍨 milkshake are fabulous the rest are pre-baked warmed up products... why?????

You can treat yourself to a good branch 😉👍

Whenever I order MC Drive something is always wrong so I have to go back again, which is very sad.

Standard McDonald's)) Fast and familiar)

Schmecken tut es nicht soo gut gibt deutlich bessere. Die Pommes schmecken nach Pape und haben kaum Geschmack. Bei jeder Bestellung wird mindestens 1 Sache vergessen. Wie kann man 2 burger und 1 Pommes vergessen!! Schlimm.

Burgers are getting smaller and smaller, fries are getting more and more expensive, all the ordering terminals aren't hygienic, they used to be definitely better (I was born in 1965) the big Mac couldn't be put in my mouth 👀

Mc but German. Finally enjoyed the McRib again. When will it return to the Netherlands? Pizza pockets weren't great.

Food is tasty, but entering everything yourself on a screen is less so

For a McDonald's it was very fast

First of all: no designated disabled parking space The Smart Menu was brought to the table about 4 minutes after the order was placed. The fries were lukewarm. Everything else met the requirements. The employees are polite. The desired goal of $5/meal is still a long way away.

Very tasty and clean again and again. Went there again today, prepared really quickly and very tasty 😋 gladly again

An order: 6x double chilli/cheese Receive: 6x double but everything except chilli/cheese. Why do you actually order if you get random burgers anyway? And this mistake hasn't happened for the first time, train your staff properly or show more enthusiasm...

All of the time I must wait a lot of time on my order..

I had to wait 35 minutes to pick up my order!!!

Very friendly and courteous staff

Average but surprisingly fast and fresh McDonald's

This time 5 stars in appreciation for the friendly young man behind the counter, who helped us with the app to redeem the discount voucher. Partly because of this, the lunch tasted extra good.

Fast food like you know it from every city! Perfect for a different hunger. There are also always other promotions in the store!

ok what it is, busy but friendly service. occasionally wiping tables.

Duisburg is almost better on the other hand, the apple turnovers were ice cold after 20 minutes and there were still no new ones and the caramel sauce from the Mcflurry as well so that you could eat them as candy once and never again. The bad reviews do the whole thing an honor with a request to get your money back You only get loud because there is discussion. In my opinion, most people are out of place

A complicated app for me, no help from the staff, a shame

We got there from the airport around midnight on a Thursday because we were hungry. Unusually crowded for this time. The staff was apparently overwhelmed by this. At an ordering machine (mine of all places) the paper was all gone and the order wasn't printed out. So let's first clarify the situation. Instead of solving the problem, it was ignored, so that other customers later faced the same problem. Waited a long time for the food. I don't need to go to a fast food restaurant if I have to wait almost longer than in a normal one. The food is so-so. The shop isn't exactly clean. Tablet return was full so there was trash everywhere.

The small soft ice cream has become far too expensive: a few weeks ago the paper cups were filled to an acceptable level, now they are only half full. When I asked why the cups weren't full they said, "Instructions from the boss, I can't do anything"... I definitely won't leave any more money here...

Stop at McDonalds, pay a lot, little service and always check your order carefully. Because every time something is missing or not good. There are enough excuses from McDonalds for this, from Corona to a lack of skilled workers....

Picked up food on site and half is still missing. Food is cold and people are working in slow motion. Restaurant not clean. Tables were not wiped down.

You often pick up your food, go home, and it turns out that, for example, there are no sauces or a burger, and the staff often cannot give the change correctly.

Order bottlenecks are notorious here! I don't recommend it

Very friendly Service, food came hot to the table - all in all I was very satisfied

Unfortunately it was once again not possible to wash your hands because there was no soap available.

The cleanest Mäcces with the freshest meals in the area. Always very satisfied, although we still have two Mäcces closer by, we prefer to go to Goch.

Clean and orderly. Staff very friendly and motivated. 👍😎

At McDrive, a burger is always forgotten, but also salad dressing or other things are often forgotten, and today a cheeseburger was missing from a coupon menu. However, the burger was listed on the receipt. Better to eat indoors.

Excellent macdonalds, hot food like no other... fast service... but the staff who serve the food don't shower... it's unpleasant that they smell bad in a place where you go to eat.

I do not recommend. Very dirty.

Yes, enough parking spaces. Right on the main street

Really slow for fast food, but otherwise everything is great. *Today, unfortunately, pure chaos, 3 attempts, 3 times missed.

🤔If necessary, fries lukewarm, received wrong order

Tasty but unfriendly reception from the boss personally that day there was a defective ordering touchpad terminal and we were spoken to in a completely strange way by him boss rude customers unfriendly why we were trying to order there and why we would fiddle with it to see if we couldn't see that the device was defective be. No, we couldn't see that it was defective. I just wanted to chill that day after a very nice trip to Anholter Schweitz, a zoo paradise for everyone. I can recommend the park, but I definitely don't recommend this McDonald's branch. The poor employees there do their best every day for such a lousy guy Ugh and when we asked for the McDonald's coupons the employees weren't allowed to give them out! Apparently these weren't delivered, well it's clear that they'll never be delivered again, maybe only at the drive-thru. And if no coupons are offered again, I will simply have the order returned so that the employees can enjoy it. It's a shame, I've always enjoyed eating there. Sometimes with a group of over 10 people, but unfortunately there were only 4 of us on the day in question. Then we go to the Friteria in Goch an der Nierswelle near Volksbank and Deutsche Bank am Steintor in 47574 Goch. Or to the Frittenbude New on the market Dutch frikandels and fries special the burgers taste good and the fries have always been great so far. But very little mayo, please don't be so stingy OK because we already pay enough for it. Every kebab shop in Goch is friendlier than yours - take an example from them. Euro burgers are often cold.

The food is not good at all, totally disgusting food, nothing is fresh. Some of the burgers look like they've been slapped, just like the fries, they're not at all well-fried and just not tasty.

Great McDonalds. We like to cross the border every now and then to try other menu items.

Were there for breakfast, at least the early shift is super nice and accommodating. Kudos to the early shift :)

The boss, or someone who thinks she is, sits at a friend's table and shouts at her employees across the entire store about what a bad job they are doing instead of getting their hands dirty themselves. The shop was very dirty. Never seen anything like it.

The food was great, I have a big problem tho with the manager tho he was bullying and yelling at a worker in front of everyone, apparently the worker was Arabic and he got treated poorly, I was just shocked how a suppose manager can't even manage he's temper and being such a racist. Please teach those managers how to behave in public and treat their workers with respect!

Wrong order and the food was cold or raw… Not coming back here.

Unfortunately the drinks machine was broken that day. So there is only a limited selection of these.

Totally overwhelmed staff. There is a queue between the tables and yet no second checkout is opened. The staff is very "chill" Catastrophe, 35 minutes of waiting for the food, which was then cold. This definitely has nothing to do with fast food.

I was told that I received the entire order, but in fact I received 1/3

Waited almost 15 minutes for order, everything was cold. Table not clean. The toilet was dirty and there was paper everywhere.

I'm sitting here eating and I have to witness how the branch management loudly treats the entire team like little children, with no end of disrespect!!! An impudence and a bottomless impudence, I advise all employees not to put up with such behavior! An impossible woman who will never understand professionalism and leadership!! The food and the gentleman who brought it to me were very good! But this lady needs to be trained urgently and extensively or dismissed in a friendly manner! I will avoid this branch in the future.

It's usually full but that's normal here. Everyone is very friendly and I know the owners of the employees. The food is usually very good, but in a hurry when there is a lot going on there can be problems. Still a solid 5 out of 5

Way too much sauce with the mac rib

Ordered food, but it wasn't in the bag. All in all... Very disappointing

I ordered cheese bites and a bite was taken out. I also had a sparerib sandwich and it was in a bath full of sauce, it was not very tasty and it was very soft and soggy

I had a quick meal here with a friend of mine, a bite was taken out of our food before we even got it, there were chunks in my ice tea and the burger was mashed and unedible.

Men's toilet was clogged. Food and service fine.

It's just a McDonald's. You're not going in expecting gourmet, but you're going to get the classic McDonald's experience. The food is quite alright and with the offers, you can get quite a lot for not too much money spent. Overall, quite ok.

Great service, nice staff, we love being here👍🏻👍🏻👍🏻 very child-friendly

It's always the same, order, pay and eat. Tastes good.

Highly recommended on the way to the airport. The manager is just great!!

Delicious food, fresh, quickly prepared, very quiet and peaceful, we highly recommend it.

The food is just McDonalds. Not bad, but not much more. If my girlfriend didn't like eating there, I wouldn't come. Staff is always nice, but unfortunately on my last 5 visits something was always forgotten. (dips, fries, drink) However, upon friendly request, everything was always delivered immediately. It's all right. Just McDonald's.

Food was fresh and tasted good. The table delivery service was good, but I don't like this new look of McDonald's branches. It always looks so cold and desolate.

Worst McDonald's I know! despite system catering an absolute failure. Far too long waiting times, very unfriendly employees and substandard cleanliness.

Unfortunately, I wasn't able to speak to the boss in person today. Because I wanted to express my personal praise for Markus. He's really on the ball. I've been around a lot in life, but I've never noticed such motivated, friendly service in any fast food restaurant. He is quick, very accommodating and friendly. In other words, he just has it 👍. You have to find such employees first. Hats off.

Milkshake did not have any flavour, when asked for a replacement they delivered another flavourless shake. Fries were cold. Burger & nuggets were fine.

You can forget about drive-in. There is ALWAYS something missing.

The manager on duty is a very friendly blonde girl with a short haircut. The coffee was served without sugar and sticks and without a napkin in which everything was wrapped.

Very oversalted fries Toilet dirty 🤮