McDonald's in Geldern

A typical McDonald's. No outliers in any direction.

Unreliable offer. Very often products are not available. I have never experienced this in any other branch.

Not in summer, no air conditioning. When I'm out and about in a chain restaurant, I actually look forward to the whole experience of standardized food, clean restrooms, and a pleasantly temperate dining room.

It's simply unbelievable how consistently the fries aren't salted. Out of 100 orders, 99 aren't salted at all or barely salted. This has been the case since the renovation, for whatever reason. Even if you explicitly state that the fries should be salted properly, there's a 50/50 chance that this won't happen. I wonder if this is due to incompetence or intent.

The Mc Drive is a disaster. So, there's no need to wait so long. I thought it was fast food. 🙈

Parking and chargers for electric cars

Unfortunately, something was missing again in a large order for the family. As soon as the order gets a little larger, the employees seem to reach their mathematical limits regarding quantities. Or they forget products. And given the prices, it's annoying. Do you really have to do everything individually, or can you perhaps expect a minimum level of competence?

The new burger was a disaster: poorly made, little salad, and a lot of it falling apart during serving. Not good value for money.

Well, I ate there today, and I have to say it's really dirty. You have to wipe the tables outside yourself beforehand because they're so dirty, and there's a lot of paper from the orders on the floor.

I ordered a cheeseburger without onions or pickles, and it still had onions on it. Unfortunately, I didn't realize it until too late... The shop itself was very modern and clean.

Since the renovation, the atmosphere has disappeared. The staff is hopelessly overwhelmed and very unfriendly. Wait times are far too long, unbearable with small children. I can't recommend it anymore. It's better to go to Burger King in Kevelaer. I won't be back anytime soon. I'm really sorry, but a lot would have to change for it to improve.

I have never experienced such friendly employees at a McDonalds

Service war eine Katastrophe. Falsche Bestellung erhalten. Punkte nicht erhalten, weil App nicht funktioniert hat. Spendenbox war nicht auffindbar. Auf Beschwerdemail kam inkompetente Antwort. Leider absolut nicht weiterzuempfehlen.

Absolutely terrible service. Ordered via app or coupon. Received the wrong order (iced coffee) (no ice). Didn't receive app points because the app crashed. The donation box for Ronald McDonald Aid couldn't be found. Written complaint was only answered the second time, but the response was completely incompetent and irrelevant to the case. Unfortunately, I absolutely do not recommend this branch.

Super friendly staff, unfortunately that's rare. Great team 😸 👍🏻

Two cheeseburgers were missing from the takeout order! I don't recommend it!

How can you hire such incompetent people? They see what you ordered on their 88-inch TV and forget half of it... good thing your head has grown.

Ordered for 10 minutes at the cashier because he didn't know how to do it. My burger was delivered incorrectly twice.

By far the worst McDonald's visit of my life!!! What happened today at around 6:10 p.m. at the McDrive in Geldern surpassed anything I've ever experienced at a fast-food restaurant – in the worst possible way. The greeting itself was an absolute outrage: An elderly lady with glasses and blonde streaked hair treated us with such a cold, dismissive, and disrespectful attitude that we literally lost our appetites – before we'd even ordered. Despite her obvious rudeness, I remained polite and asked further questions about my order. But instead of an answer, she coldly ignored us – as if we were air. The next shock came at her first McDrive checkout – there, we were again treated not only rudely, but downright condescendingly and verbally humiliated. An absurd situation that had nothing to do with customer service. Completely stunned, we approached the supervisor present at the second station, hoping that at least someone in charge would intervene. But there was no response: Here, too, only silence and disinterest. No apology, no understanding – nothing. We have been loyal McDonald's customers for years. But after this experience, we've made it clear: Never again to McDonald's in Geldern. This behavior will not be swept under the rug – we will officially inform headquarters and consider what further steps to take. This is not how you treat long-standing, friendly customers.

I wanted an ice cream at 10 p.m., but they said the ice cream machine was being cleaned and couldn't be used today, even though they were open until 1 a.m. I wanted to at least have something to drink since there was no ice cream, but an employee said the ice cream machine is cleaned every two weeks, which is very hygienic!

This isn't the first time. I have a large family, so that means a large order. I looked in the bags and the burgers were all OK, but the apple turnovers weren't in there, which I only noticed when I got home. It can't be that difficult to get the orders right. And the bad thing is, it happens quite often, so I'd rather drive a bit further than the juice shop where you have to wait forever.

actually great, just always very full of drift in

Quite a good shop. However, something has been built up since the renovation.

I'm happy to be there. Very friendly staff and clean. 👍 Update: the cola has tasted like water for weeks. I'm a Cola drinker through and through. I don't like anything else when eating. I have needed the branch for many years. Addressed staff, but in vain. Too bad. Then I'd rather avoid it.

Average McDonald's but quick preparation. Unfortunately there was no soap or towels in the toilet.

Such a friendly young man at the MC Dive cash desk at 11 p.m., that gives me 10 points.

Despite the usual weekend and afterparty-related extra activity late at night (...sure), the waiting time was quite quick. Even with an order consisting exclusively of vegetarian dishes - you know the usual struggle, everyone is waiting for the vegetarian, but oh well. (At the latest when the homies have to go to the toilet, or "oh wonder" after drinking and eating 5 chilli cheeseburgers to counteract it, they are no longer so strong and fit, even though it was previously prophesied as my fate... (But I'm happy to let the malicious words wash over me beforehand and smoke a cigarette with pleasure, while the buddy, once strengthened by his meat, desperately flees behind the bus stop in order to use a leaf to get rid of the traces of the speedy Ottos tries to free) Well, if you like... I stick with the vegetarian items, even if McDonald's only offers a choice of 2 (sometimes 3) alternatives, not counting drinks and fries. And anyone who is offered a plant-based nugget but doesn't tell them simply won't notice. Reliable, always worth the gag every time. _hehehe_

Order always wrong Staff slow Drive in too tight Speakers too quiet Restaurant manager cheeky

Everything is average. I've been to much better Macs.

Top branch! The interior is modern and inviting, and there is enough space to feel comfortable. The service was quick and friendly, the staff was helpful and well organized!

They don't forget about burgers, as is the case in gogo

Very modern restaurant and super friendly staff

McDonald's is the best super size on my ass

I can't understand why, since the renovation, you never receive warm, "fresh" food when you order via the Mc Drive. Even when you ask or specifically request that you prepare the food fresh (by that I mean specifically fries, nuggets and other deep-fryer stuff), you receive warmed-up cardboard. It may be that this saves resources and energy, but how hard do you want to cheat consumers for their money in the future?

A normal McDonald's... not always very hot, but if you want to exchange it, that's also possible

The employees were very unfriendly and didn't give us a burger

Food is and remains relatively expensive. There's no way you're going to get full because you'll get a lot more for your money elsewhere. Service is really lacking. Nowadays I just prefer to scan myself etc. Just don't talk to the staff...that wastes unnecessary working time. The atmosphere right now here in Geldern was better before the reopening. At the counter I look at a wall...zero staff...cleanliness leaves a lot to be desired. Profit optimization comes first, not the customer. You can eat much cheaper and, above all, healthier elsewhere. Not recommended

It's terrible what has become of the former McDonald's. This new design/furnishing or conversion is crazy. They should have kept the old design ~2015 or the one from the 90s. You walk through a narrow labarinth with pillars to the checkout and when you sit you feel cramped and the round arches on the table get in the way while you eat. Chairs and stools are very uncomfortable. Never change a running system! Far Former employee of McDonald's funds.

One of the better maintained branches. The food is typical McDonald's. Very friendly staff!

Unfortunately, our visit to the newly designed branch was very disappointing. It was pitch black in the parking lot, so all the lighting was probably out. It was too cold and drafty inside, even far from the entrance, because there is no vestibule. Unfortunately the food was cold. At least the staff was very friendly.

If I want to order, I cannot pay in cash. All other payment methods don't work either. Really shit. Why isn't cash payment possible?!?!

We've been to McDrive three times since it reopened - each time something was missing. The drinks consist of 80% ice cubes, which makes them almost impossible to consume from these cardboard lids. And the fact that you can't choose a shake with a McChicken menu is absurd. Ronald would be pissed!

Food: a McDonald's - everything is standard for the company Service: Friendly and quick, but forgot napkins. Order terminal refused cell phone payment 🥺. The app for in-house ordering is not intuitive at all (the branch can't use it) Ambiance: The quality of stay hasn't improved after the modernization (well, that's a matter of taste).

Very modern furnished after the renovation. Staff very friendly and helpful. With the new seating arrangement, you always feel like you're sitting in a draft, especially in winter.

Staff listless, long wait but still delicious food

Ordered there twice since the renovation and both times the orders were delivered incomplete (burgers were missing). Apparently McDonald's can refinance its renovation like this - simply "forget" burgers with every delivery.

Redesigned, very good service. Always worth a visit.

Very nice after the renovation 😍

The MC always gives me diarrhea

Looks aren't everything. The renovation turned out really well, but if it doesn't work in the kitchen, even a new ambience won't help. Got the wrong drink, Mc Chicken classic without meat, that was a blast anyway. Our neighboring table also had problems eating cold food. Maybe it was an exception and we'll go there again, but what happens when there's a lot going on.

We ordered at the drive in, the older woman yelled at us because there was a loud car behind us. Was totally unfriendly and doesn't seem to have any desire to have contact with customers. As usual, the food was great but the service was a failure. Were forced to accept the receipt because otherwise, according to her, she wouldn't be able to cope.

In the last few years we have been here 2-3 times a month - since the renovation it has been the last crap shop. In two out of three cases the order is wrong, everything is always sold out and you generally stand in McDrive for half an hour. Yesterday I only left McDrive after 1¼ hours (!!!), even though there were only three cars in front of me - there were only 5 to 10 customers in the store. Apparently understaffed. They “couldn’t” pay me back my money either. Oh yes, the order was of course completely wrong again... I had previously given constructive criticism in a really nice and friendly way. She was then laughed at nicely and said, “No, that’s not true, you’re wrong.” Luckily, the two employees knew more about my experiences and experiences than I did…

Everything was freshly prepared and very tasty. Super friendly service, quick processes and a really nice atmosphere after the renovation. We'd love to come back.

Schlecht mein Freund hatte benutzte Pommes Packungen und ein Haar auf seinem Burger einfach nur ekelhaft er hat dann einen neuen Burger bekommen

Always happy...Toppy conversion...etc. ...

Food itself is like McDonald's food. Unfortunately, I have experienced several times on Sundays that the waiting time in McDrive is beyond 30 to 45 minutes

slight overload on the drive in switch.. But good, there were 3 cars in front of us ;)

Since the last modernization in November, the interior has become rather unfriendly for children. There was a larger playground outside, but it wasn't open. The children were visibly disappointed. The parking situation has deteriorated, it seems like it has only been converted into a drive-in

When it comes to parking, it doesn't really matter, it doesn't seem to matter that you can easily park a small BMW in 3 parking spaces Nothing is being done about it either

Very nicely renovated. Staff was friendly. Food was delicious

After the renovation of the restaruant, good luck with finding a parking spot past 5pm after coming back work. You just cant, the parking spots have been halved to accomodate for double drivethru leaving you with no choice but to park on the curb, drive around the parking lot in circles or leave and dont come back.

Quick food for quick hunger. The burgers survive for years without getting moldy; based on my consumption, I expect them to live to be 110 years old.

Burger carelessly slapped into the package. And it was cold too

The new, modern McDonald’s looks nice and clean! It was very full when we were there and so we only got the first table to the left of the sliding door. This opens every time a car leaves the McDrive - it pulled like crazy and was super cold. So the food got cold pretty quickly, which of course wasn't so nice. This actually needs to be improved.

Even on a busy Sunday evening, people refuse to give out ice cream like McFlurry because it is supposedly sold out or the machine is broken. Not customer oriented at all

Downgraded after renovation! Inconsiderate layout - you sit completely in the cold draft and it is uncomfortable. The cigarette smoke also comes from outside directly into the dining area. The rounded seat construction is anything but well thought out. The people sitting on the bench either have to bend one leg completely or twist their back constantly.

I can say test is deferent form USA. I bought 2 breakfast sossge 🍔🍔 as a big guy😅😅and she told me are you very hungry. And I was like what 🤔 but nice staff. And very cleen. ❤️❤️

Too bad they serve reheated food...this is so gross! No freshly baked fries... normally one has to wait before food is ready, but here they bring everything in 1 minute! It's not tasty and it's cold too...

The food is tasteless, the service cold. That's probably a punishment. They throw salad and ice cubes at each other. One of the worst McDonald's I've ever eaten at. They don't give cola straws after pointing out that there is no straw.

im drive in bestellt und mitgenommen. bedienung hat trotz selbständiger nachfrage von 4 burgern zwei falsch. immer das selbe bei denen. noch nie ohne fehler dort weggefahren

Always good for a quick snack 😁

7 minutes from payment to delivery at the table, quite good value for northern Germany!

Very nice employees And great food

Typical McDonald's, only the cleanliness could be improved. The floor is often dirty and sticky and the tables aren't much better.

Very nice staff. Nice atmosphere, indoor and outdoor play options available for children.

I don't want to have to miss some of the employees anymore. There are really lovely, sweet people and I'm really looking forward to standing at the drive🥰 But unfortunately also some where I would rather continue driving 😅

The waitress who brought the tablets to the tables was very friendly, the food was as usual and the ambience wasn't quite like home.

If you order the M, please pay attention to whether you have one or two pattis on it. We only had one of each.

System gastronomy as it shouldn't be. Apparently there is regional monitoring of how long vehicles are parked in the drive-in. This means that here (as in Kamp-Lintfort, for example) you initially get 2-10! You wait minutes at the drive until you can even place your order. This is absolutely annoying and inappropriate. In addition, there is something wrong with pretty much EVERY order. I actually always try to avoid the store until I forget how annoying and annoying this branch is in terms of preparation (extra requests that you PAY for) and waiting times. But after each visit my impression is confirmed again. It sucks, to put it bluntly. 2 stars because the food is mostly okay. But that's more due to McDonald's requirements than this branch.

Burger cold, fries cold, staff unfriendly, branch very unclean. That was our first visit in years and certainly the last.

We stood in line for almost half an hour and then left again. I thought it would be a quick restaurant, but at this speed the potatoes for the next order were already harvested

Actually I want to choose zero stars. No delivery possible on Saturday and Sunday. I also work on weekends and unfortunately I relied on this delivery. Bad mistake!

When it gets fuller, very overwhelmed

Friendly service even at the table early in the morning - just like that. It's nice that it works even when there's nothing going on. Sometimes the employees are so lazy: That's not the case here. The food comes quickly and is absolutely fine.

Unfortunately, you are probably not even able to pack an order completely, unfortunately we have experienced this several times and today we forgot goods for over €5 again

Very friendly service. Special requests were granted immediately

Very nice staff and quick delivery

Honestly, I just had to break... Order by code (2 classics) and 1 Big Mac Bacon. In the classic TS there were 2 long dark hairs...that wasn't the first time and I have to say, I'm really pissed. This is so disgusting...maybe we should send Wallraff over.

Very long waiting times occur unusually often (almost 10 minutes for a single product), especially in the drive-thru.

Preferably 0 stars July 2nd, 2024 11:55 Employee with a bit of a stomach complains loudly about other employees to customers, eating takes almost 20 minutes.

FOOD is stuffy and expensive...Service is fake friendly. MC Donald is a franchise company, they are all the same, so you can't say much about the ambience.

Unfortunately the wrap was soggy and the chicken nuggets were cold.

Unfriendly staff. Cleanliness, well. Food ok.

It was very good there, but the price/performance ratio looked expensive.

What an impudence, I ordered a kebab and then the employee just spat on me, then I pulled a fist at him and was reported, since when have there been no kebabs at MC's?

Poor quality and a total rip off. For 9 pieces of chicken nuggets and a drink €10.49, but the app said you also get a medium fries. Where are my fries!

I was just at the Drive Inn and have never experienced such an unfriendly employee at McDonald's. He didn't say a single word except the price of my order and looked at it as if we were bothering him. No company needs such employees.

Super Service! The fries were exceptionally leggy. Correct colleagues at the start 👍 Cola without ice always works. Burger was divine.

The best MCDrive I've been to so far.

Geldern is the worst McDonald's ever, people always forget things, they are extremely unfriendly and nothing works there. Not recommendable