McDonald's in Bad Urach

You'd better take a look at JK's Burger 500m away, you'll get a real burger there. I was glad I found it :D

McDonald's - it's great every time you're there, but 20 minutes later you feel bad.

Forget fries on the menu. It's actually a scam and you should report it! Ordering takes almost 30 minutes even though there's nothing going on. Juice shop!!

I've been to this MC many times and can only recommend him

Mecces stop :) Good and quick even at lunchtime

Actually no star is deserved!! The branch manager is unfriendly and does not respond to customer requests. He doesn't let the customer have a say and speaks very disrespectfully. Absolutely not recommended! Was the first and last time I was there.

The staff is friendly, but the branch manager is extremely unfriendly and doesn't let his customers have a say. He also spoke in a very disrespectful tone. Actually it doesn't deserve a star!

The only refuge for a quick bite to eat before 8.00.

Very clean, burgers are freshly prepared and not kept warm like in other branches. Then I prefer to wait and have the menu brought to the table more often. Very friendly staff.

Everything was great, except no goulash soup.

I haven't been to MC in a long time due to the poor quality. On 10/22/24 I was in the drive. Because of my bad experience at the counter, I ordered via the APP. That works well. I was able to pay immediately and the food was given to me. The lady at the counter was friendly. Unfortunately, I was once again confirmed why I will be avoiding MC. The burgers were so cold, the fries were just as cold and inedible. No napkins included.

Unfortunately you have to give at least one star, never again... I have never experienced such an unfriendly, inflexible and arrogant person in the service sector! We were in the drive-in today and I have to admit that I drove past the ordering column on purpose. When I wanted to order at the window, I was told in an arrogant, impudent manner that I would have to stand in line again! At prime time, it's easily 15 minutes with two small, hungry children in the car! I can only recommend this nice lady to change her job to an area where she has no customer contact, as this behavior is bad for business. We then drove one town further to Metzingen. I can only recommend it to everyone. In any case, the MC Bad Urach will never see me again!!!

Always very happy, very nice staff, and not crowded!

A very modern McDonalds, in the current corporate design, with few self-service terminals for its size, luckily you can also use the app on your cell phone.

Very nice service and everything is reasonably fresh here, relatively TOP for McDonald’s!

All the tables were dirty. It should be cleaned, not me.

A smile despite the stress, top!!

The food is bad, the McDonalds used to be cleaner and the food was better, my curry sauce tasted expired and my food was cold. The chicken nuggets felt like paper in your mouth... Only the new cola from the can was delicious!

Very friendly and funny employee at the checkout/issue on Saturday October 5th, 2024 around 10 p.m.

Worse than it has been for a long time. Table service is not possible because there is no “capacity”. Sauces were completely forgotten as was the salt on the fries.

What I like about it is the immediate food preparation after paying cash. What I don't like about it is the high prices for just a small boring burger meal, desserts and tasteless fries. However, I really like the chocolate sauce on the ice cream! Please use the sauce for other desserts too. Otherwise the restaurant is clean and tidy.

Poor to no WiFi and the machines for ordering didn't work properly either

Rarely seen a pigsty like this. The employees prefer to chat instead of cleaning up. There was packaging on the floor everywhere, tables hadn't been cleared or cleaned.

I got there and ordered food from these great terminals. The receipt roll appeared to be empty and the signs for table service were also not refilled. No receipt came out of the machine. So I had no confirmation that I had paid and logically no order number... And so the path takes its course. Luckily it wasn't that crowded, so you could see what was being packed there. An employee who barely spoke German called my supposed number in an unfriendly manner. I wanted to explain that it could be mine, but he couldn't pronounce it or perhaps understand me. Well, I took my tray and ate but no one cared about the ordering terminal being repaired. People also made fun of it behind the back and repeated “Bon Leer” 10 times. Another customer ordered at this terminal and the person who had nothing to do anyway and couldn't speak properly finally moved and tried with his hands and feet to remove a paper jam that had accumulated there. Service looks different and if you had responded immediately to customer 1 and removed the paper jam, you could have saved yourself the stress afterwards. Maybe instead of making fun of it, do the work you're paid for... PS: the MC Flurry didn't add 2x KitKat as ordered, but only 1x, but that was only in passing.

Pretty new and modern, nice staff, everything was great.

The best Mc here around! Great staff and very clean!!

Prices increased for Mc Flurry and also for Mc Sundae, and there was no longer any chocolate sauce for the Sundae

Really nice staff this time. We had a very large order and all special requests were taken into account. Only two sauces were missing, but we received them without any problems when we asked.

So basically the Mägges is okay, it always depends on who is on shift at the time. There is one team that laughs together and serves really good food and the other team unfortunately just works like a machine. What comes out are limp fries with too little salt and fart-dry nuggets that come out of the casing. Unfortunately, we are missing sauces for the fourth time now, which you can't get in Swabia, because a Swabian needs his sauce Heidanei!

The lady at the counter today on September 1st 24th at 3:15pm was just incredibly sweet!! As always, super friendly, the food was great and arrived quickly. You can't complain and you feel extremely comfortable. Nicest and best MC Donalds in the area.

Large McDonald's with McCafé. Cleanliness used to be a problem, but has now become much better.

Cold food, incomplete menus, poor service - it's not the first time customers have seen workers acting out

Clean, fast, 4* because of wasps (indoor)

Just McDonald's. Always the same.

Employees are standing around in the front looking bored and garbage is piling up on the carts and even the tables in the restaurant

Were served quickly with the order

Employees yell at small children and are too lazy to bring trays with table orders to the table

Das Frühstück war besser als erwartet. Besonders gut, wir waren fast allein, so war es auch ruhig. Wir waren auch zum Mittagessen dort. War auch ganz entspannt und nicht überlaufen.

Too bad we ordered food! 1 burger too few at first, noticed afterwards. It started with the order that was placed...the woman didn't understand you, couldn't speak proper German!

Everything there is disgusting... because of all the chatting with friends who also get preferential treatment, you sometimes find yourself standing in front of an order like you're stupid... The tables are carelessly cleaned with a rag...the special iced coffee latte only tastes like water, the picture looked delicious, ours didn't look at all like what was offered, there was no taste, just ice cubes with ?? Milk??.but the price was right. Burgers didn't taste good either... Meat fart dry stuck in your throat... Never again... the only thing were the fries that were delicious... one star is still too many in the dirty McDonald's you stuck to the bottom of the everything there looked like a garbage dump... and the toilets were bad, I'm just saying... it's sad that there used to be such a great McDonald's, we're extremely disappointed... Also... The lady helped herself from the bowl of fries with her hands every time she walked past It was disgusting because you could see it as a guest... Creepy there... maybe something for the young people who don't pay attention to anything. I can't recommend it, I still feel sick thinking about it today...

Fries inedible. Musty staff. If my grandchildren hadn't been there I would have returned everything. They didn't eat the fries either.

Were there last Saturday and I have to say it was a complete disaster, were at the checkout and had to wait for someone for 20 minutes. After 15 minutes I asked if someone could come and the answer came from the kitchen. You should be patient🤬🤬I think it's a disgrace.

Have to give this place 2 stars because they don’t wear gloves to prep the food and the fries were really soggy / old. Prefer fresher fries.

Today, July 2, 2024 at 6:44 p.m. I wanted to order a menu and no EC payment was possible. I went back to the car to get money. After dinner I went to the car and wanted to drive off. Battery empty 🥺 I went back and asked the restaurant manager if he could please give me jump start. He said I should ask other guests. 2 company vehicles from MC Donald, s were there. Jump start cables all available. Customer is king 👑👑 👑 that was once!!! Generating sales at any price is not possible. I worked in this area myself for 12 years. Too bad. Humanity and willingness to help should not be left behind. The management of MC Donald, s should set this as their top priority.

Dirtiest McDonald's in the area! Tables, seats and floors very dirty, branch manager walks around, takes note of it and ignores the dirt. All tableware returns are overflowing. The fries tasted like stale fat. A pity !!!

The treatment of customers in this branch (Bad-Urach) leaves a lot to be desired. After an order was placed in MC-Drive and the question was answered with clear words “with barbecue sauce, please” as to which sauce you would like, unfortunately (as is often the case) there was none in the bag. This circumstance was then reported. Instead of insight, we learned about the inadequate service provided by this branch. Someone was rudely accused of not having ordered any sauce and therefore the customer was to blame for the situation instead of being able to handle it professionally. Fortunately, the sauce was finally served. As a customer you expect more.

Ordered our menus from McDrive today. Then paid as usual and the usual check of the order was carried out, as it often happens that sauces etc. are forgotten. After checking, it was discovered that a component was missing. So go back to get the missing component. Instead of taking responsibility for the mishap, you, as a paying customer, are told that the component in question was not listed on the order. Unfortunately we were unable to check the order because we did not receive a receipt. So we wanted to pay for the missing component, but were shooed away by the employee with a dismissive wave of his hand. Great way to deal with his paying customers (sarcasm)

Only 2 minutes from payment to table! You can talk about FAST FOOD!

Just typical McDonald's. It's always difficult to evaluate. It always depends on the staff. But here you have to say it actually always works very well. The orders are always complete, the staff are friendly and the restaurant is always clean. After all, the food at Mc is always the same. Just fast food, no one should expect 3 stars when they go to McDonalds😉

Many overweight people 150 kg+😧

It's a very clean shop and the food is prepared quickly. However, there is a suspicion that one or two foods were no longer good.

You never get what you order. If you don't check, something is usually missing.

Really unfriendly staff, the restaurant manager is totally rude and very unfriendly when dealing with customers, insults her native language in front of the guests and does not respond to their needs I would not recommend this very bad restaurant to anyone.

The cleanliness leaves something to be desired, the tables are wiped here and there with the same cloth. The burgers are often available as a kit that you can put back together yourself. Coke on the floor is only spread over a large area. Now and again in the restaurant it sounds like an ICE train is slamming on the brakes. All in all, an exceptionally bad McDonald's experience.

Food is 10/10, sometimes things are forgotten but it is still better than the mecces in münsingen, which is... Happiness was concluded. Normal waiting times of 2-10 minutes

Worst MC ever. 25 minutes for 4 MC muffins.

One of the most beautiful McDonald's stores. Friendly staff, clean restaurant, nicely decorated...😉

Well, you can tell that it's cheap and quick food. Almost everything tastes the same. For the quick OK. But nothing special

Super friendly service staff, great emphasis is placed on cleanliness, tables are cleaned regularly, overall very well-kept appearance, clean toilets. We recommend the cappuccino with foamed oat milk.

So today at 7:30 p.m. I bought a few chis that tasted like burnt oil and cold cheese

Next time I want to have all 6 chicken nuggets in my box and not just 4...

Cashier too stupid to charge for an extra slice of cheese, so no cheese on the roll.

The store is really no fun, apart from the fact that the ice machine was broken for months, the cola is often not carbonated and the food is often cold. If you order an MC Flury, you will receive an MC Sunday portion. Then there's the usual thing: something is always forgotten when packing, but unfortunately you only find out when you get home. The cleanliness leaves a lot to be desired, there are things here and there everywhere, tables and seats are not always cleaned, so you have to make do with the napkins you ordered. Some employees only speak German poorly, so there were often problems with orders. There's an old saying: "Other countries, other tongues, so I forced myself early on to dispel the misunderstanding that you have to learn languages." You don't really want me to write anything about the toilets here.

Table service numbers are placed at the back by staff and are not available at the terminal. Sorry, I don't think it's that great.

It's really bad, half of it is always missing. You can really forget. Better go to a restaurant, it's cheaper.

Food: McDonalds. ambience; Clean Service: It was very nice that an employee (boss?) walked through the store with a lot of joy and handed out balloons. Our son was very happy.

The ice cream machine is broken, so no milkshakes. And the repair should probably take another 2 months 🙈. Very disappointing if you stop by and don't know anything about it.

Before that I had a fatty boil in my Mc chicken classic and almost puked bah vallah disgusting

Best employees kiss an Albanian

Nice and friendly staff. Best Albanian

Ständig wird was vergessen auch mal der Big Tasty vom Menü , eben hab ich gemerkt das der Cheeseburger wieder Fehlt !!! 😡😡

Preise und Service einfach unterirdisch geworden

Sehr schneller Service und angenehm zum Speisen

Заехал в McDrive, сделал заказ все как обычно. Подьехал к окошку и столкнулся с таким приветливым персоналом. Я ещё в макдональдсе не разу не видел настолько дружелюбный персонал. Молодцы 👍. Браво 🤝

Nettes Personal frisch sauber genügend Parkplätze gerne wieder. Nur war der Counter defekt wo man bestellt

... von 8 Besuchen hatte ich 2 mal warme Pommes,für mich ist dieser MC Donalds nicht empfehlenswert

War beim drive in...supper nette Dame am Schalter, echt sehr zuvorkommend, bin ich sonst nicht gewohnt...da geh ich wieder hin

... wie immer lauwarm, schrecklich 😬

Guter McDonald Mitarbeiter sind freundlich, es ist recht sauber und die Zubereitung ist zügig. Alles wie man es von einem guten McDonald‘s erwartet

Immer wieder gut die neuen Gutscheine.

Ansprechendes McDonals-Restautant.

Tolle Location zum Essen, aber heute ging gar nicht! Bin jetzt schon 3,5 Jahre Kunde hier und bin alle 2 Wochen dort. Es war immer gut, das Essen war für mich recht und die Freundlichkeit war auch immer beim Personal gegeben. Bin eigentlich immer zufrieden gewesen. Heute eine große Pommes gehabt in dem ein größerer Käfer sich befand. Hab das gemeldet und es wurde verständlicher Weise dann auch dann frisch gemacht. Als die Pommes mir gebracht wurden war der Hunger zwar schon vergangen aber hab sie trotzdem gegessen. Aber der Herr der die Pommes frisch gemacht hat und die voherige Pommes auch, kam dann her und sagte ganz genervt:" Sonst noch was neu machen?!". Und hat dann das Tablett auf den Tisch geworfen! Also sowas hätte ich nie erwartet und sowas gehört sich auch einfach nicht, denn ich kann nichts dafür das ein Käfer darin landet! Ich werde weiterhin dort Kunde bleiben, doch solch ein agressiver Vorfall sollte man ehrlich nicht so stehen lassen. Kann es sonst eigentlich immer empfehlen ist nur schade das man den Kunden für die selbstverschuldeten Fehlern gleich so anschnautzen muss. Sonst Top

Nettes Personal und frische Burger. So wie man es erwartet von McDonald's.

Ganz normaler McDonalds Neu gebaut, attraktiv eingerichtet Essen Standart wie bei allen anderen auch.

Die Terminals funktieren alle nicht; jetzt scheinen sie repariert worden zu sein.

Preise angehoben. Qualität eher durchschnittlich

Alle bis auf 2 Tische waren noch von den Vorgängern verschmutzt, ob wohl das Restaurant nicht gut besucht war.

Sehr saubere und ordentliche Filiale. Wir mussten nicht lange auf das Essen warten, es hat nichts gefehlt und alles kam wie bestellt. Das Personal war sehr freundlich und ich würde hier jederzeit wieder essen.

Sehr ordentlich und sauber. Guter Service und schnelles Essen

Essen war sehr gut... Schnelle Bearbeitung... Moderne Location... Parkplätze vorhanden... Drive in vorhanden... Freundliches Personal...

Am Sonntag den 9.7.23 gegen Abend war das Personal voll und ganz überfordert! Zum einen Taten die Terminals Zur Bestellungen nicht richtig, zwei von vier gar nicht, die anderen beiden haben kein EC angenommen. Der markt sah aus wie sau! Niemand hat den Müll weggeräumt die vollen tablets standen auf Tischen weil die Abräumwagen voll waren!! Und auf das Essen musste man ausgesprochen lange warten, das ist kein fast food!!

Ständig funktionieren die Bestellterminals nicht oder zumindest der Kartenleser nicht, also muss man eh wieder an der Kasse in die Warteschlange stehen. Zudem wirkt das Personal überfordert und ist unterdurchschnittlich langsam. Unter "Fast Food" verstehe ich was anderes - und das zu den Preisen. Nein danke.

Genügend kostenlose Parkplätze vorhanden. Direkt vorm Eingang Abstellmöglichkeiten für Fahrräder. Ladestation für 2 E-Fahrzeuge. Zahlung per Karte oder bar möglich. Bestellmöglichkeit am SB-Terminal oder direkt beim Personal. Drive in ist auch vorhanden. Genügend Sitzplätze im Innenbereich und draußen mit Spielmöglichkeiten für Kinder. Neben dem MC Donalds ist auch ein MC Cafe vorhanden.

McDonald's ist einfach lecker Besucht es noch heute!

Sehr nette Mitarbeiter kommen gerne wieder

Sehr freundlicher Service Essen frisch gemacht

Sehr freundliches Personal, gute Parkmöglichkeiten.

Mehr als die Hälfte fehlte von unserer Bestellung was wir natürlich erst zu Hause bemerkten. Das ist mehr als lächerlich. Für über 50€ essen gekauft und nichtmal 30€ sind im Paket. Edit: Nach Reklamation bekamen wir die gesamte Bestellung nochmals gratis.👍🏽

Mc Donalds eben, nichts besonderes aber das Lokal war sauber und die Speisen wurden schnell gemacht

Essen OK Tische und Stühle bzw. BÄNKE NICHT sauber! Service sieht anders aus.