McDonald's in Landsberg

October 31, 2024 7:15 p.m. As expected, on a day like this it is quite crowded at this time of day and it can be hectic and tiring for the staff, no question. But when the team leader just stands in the room and tries to call out numbers (in quick succession for 2 different orders) for table service orders, which are lost in the babble of voices in a busy catering company and then turns around and says "well then not" that's it a very subterranean performance. In addition, the outside area remained unnoticed by the same employee. The tablets were then simply placed on the counter at the front and ignored. We then notified customers outside so they could pick up their cooled orders themselves. Oh yes, on the third attempt by the lazy employee, I had the pleasure of pointing out to her that table service does not mean that customers come to her and that the establishment still has an outdoor area that you should also take into account. Well, as expected, criticism wasn't well received. I thought it was good that the team leader tried to support her colleagues, but the way she acted didn't set a role model for her team and left a negative impression on customers. Please make improvements (handle stressful situations more professionally) or do not offer table service if it overwhelms the employees. LG

If I could give zero stars I would do so. Tables were not clean. Ordered at midnight and waited over 40 minutes for our food. Our order still arrived at the table incorrectly, apart from drinks and fries. Shortly after 1:00 a.m. we were told to leave the restaurant because they were now closing. I was stunned. I sit there and wait 45 minutes for our food and then we only have 10 minutes to eat it? At the next table, the citizen wasn't even cooked through. Absolute chaos in there and if you say something you get rude comments from the staff. That was definitely the last visit!

You have to watch your hands because they can put a cheese burger instead of a chicken burger...

We wanted a cappuccino from Mc Café, unfortunately we only got one in a paper cup!

It's just MCD. Whoever likes it. They will taste it and like it there.

Very unclean, dirty tables, garbage on the floor.

Honest? How can you bring your hard-earned money here? The food has nothing to do with quality... it starts with the pictures! I don't know anyone who has ever had a burger like the one in the picture... The kitchen is just as clean as the toilet and the toilet is as clean as the kitchen. Sorry, I'm out!

McDonald's is expensive and has little nutritional value. Dirt!

Sheer chaos there, I would say the employees are simply overwhelmed! Food was okay... and books that the children were allowed to choose were no longer available!

How can you carry your money into these stations?! The food no longer has any value, but it is expensive. If you're really honest with yourself, you'll realize that it's expensive, doesn't taste good and is unhealthy.

Helpful and friendly staff. We tried the spicy crispy chicken sandwich and nuggets. They were nice and spicy. The crispy chicken was a bit too brown and over cooked. Otherwise everything was very good.

I hate the order terminals. Since it wasn't possible to order there in person, that was it. Off to the other competitor, where I can still place my order with special requests in person. If MC D thinks this is modern, then without me.

Like everywhere else at McDonald's, it's quick and friendly

Unfriendly employee at the MC Cafe counter. No good day, nothing. Just “order everything over there!” And all in one tone...absolute disaster. Unfortunately, it wasn't until the third attempt that the lady at the checkout understood that I would like to buy an additional piece of cake. It was probably due to the language barrier. Hopefully the food at least tastes good.

Sorry but this is by far the worst McDonald's in Halle. My apple turnover tasted like everything but not like apple. It tasted very rancid and like old fat. I also had to throw up that evening.

The floor is dirty, there are used napkins and chips lying around everywhere. Tables not wiped etc.

Very dirty, there was trash everywhere, tables weren't wiped even though there was hardly anything going on. In addition, almost half of the items ordered were forgotten or were wrong. Fries half cooked and without salt.

It looked dirty, tables not wiped down. The tray tray was overflowing. You didn't know what to do with it. Toilets weren't clean either, paper was lying around. Not a good overall impression

Everything is very well structured there with the option to order straight away when you enter the restaurant. Short waiting time for the food, friendly staff. Everything is clean there.

It's a shame that the employees can't manage to fully fill a HappyMeal. My child was missing the burger and so she only had fries and the Quetschi to eat, which unfortunately we only noticed when we got home. It's sad when you have to check your order before you leave.

We were served quickly even though it was really full. Nothing was missing. Super

Unfortunately I have to change my review due to MCD. But that doesn't change my opinion: when processing my orders, it often happened that the number of packaged products did not match the number of orders. I'm not allowed to write about the cleanliness of the branch here. A little tip: just read the other reviews.

Well, typical McDonald's food, which I don't eat 🤷🏼‍♂️, is industrial waste for me. But the coffee tastes good at McDonald's.☺️ Was there for a date. Table was cleaned immediately upon request. Some seats inside were pretty dirty. Otherwise typical McDonald's.

You notice more and more where savings are being made.

Quick preparation despite the restaurant being full. If you like McDonald's food, you won't be disappointed here.

Yes, we come here again and again...it's great here

Unfortunately we had to wait a very long time.

Ordering and paying via the app is once again not possible, the service doesn't understand you. Display board even without function, everything on demand. McDonalds should slowly bring the service back to a reasonable level or close the stores.

All in all a normal McDonald's in Germany. Nobody understands you because the language barrier is too high, half of the food isn't mine, so you walk back and forth three times and still don't have everything in the end. Hygiene Technically, this McDonald's is better than others but not the cleanest either.

Waiting time 50 minutes!!!! Everything about the food was cold and was definitely out of time. Thrown together carelessly. Never experienced a worse MC D. Employees unable to find tables even though they have a monitor that shows them where someone with a number is sitting and waiting. Even the coffee, which is usually really hot, was drinkable straight away. Never again in this branch

We always enjoy coming to this restaurant. We love it. Today I had dinner with the girls ☺️

On our trip to Austria it became our standard McDonald's and one of the cleanest

The chicken nuggets were inedible and I had to throw them away, and the fries were also long past their time. The restaurant here is a waste of food and resources.

‼️ The food doesn't taste freshly prepared. Old fries without salt & cold plan nuggets. The Franzbrötchen was squashed and dry. The worst thing, my €4.29 ice coffee was without ice cubes and lukewarm! Never here again!

Completely understaffed. Waited forever for the order and then received the wrong thing or too little 3 times...really a shame. More staff please in the future.

20 minute wait for an order of 4 cheeseburgers and a milkshake placed at the terminal. And then two guests, who definitely ordered after me, receive their huge bags of orders beforehand.

I recently went to McDonald's and ordered the shaker fries twice. Unfortunately, instead I was served lattice potatoes and regular fries. This was pretty disappointing as I was looking forward to the shaker fries. It's a pity that the order was not carried out correctly.

The waiting time at Mc Drive was okay and the staff was friendly. But then getting a half-melted Mc Flurry isn't possible. 🙄

It tastes good and you feel really full

Monitors off as always. So you always have to pay attention to whether anyone is mumbling a number.

Incredibly long waiting times, sometimes 30 minutes for takeaway food! At home I discovered that part of the happy meal was missing! Because no one speaks German and communication is not possible!

A McDonald's like many others. It's better to avoid it at peak times, as it can take a while. The staff is friendly, the branch is clean and modern.

The waitress didn't understand and was completely overwhelmed. We didn't get what we ordered. Explaining it was just annoying and complicated 😞

Food and service okay, but the cleanliness unfortunately leaves a lot to be desired

Communication difficulties because the staff does not speak or understand German sufficiently

Unfortunately it's getting worse and worse. It's not dramatic that something gets forgotten in the hustle and bustle... but it keeps piling up... and if one component is missing from the order and you open 2 happy meals and there are 2 bags of fries each inside - nothing more...that's no longer celebratory! That's it for mc donlads! Never again!

A single mess! I can't think of anything else about it. Tables dirty, garbage on the floor...disgusting!

As with any McDonald's, ordering is a challenge. We then had breakfast outside in the sunshine. The food was delicious.

Only in emergencies, some of the employees are very friendly but often rude. Since the change with the patties, the freshness of the products has decreased dramatically. A freshly prepared BigMac used to be really tasty.

It's just typical McDonald's. The parking lot in front of the door was clean, the employee at the drive in was quick, nice and I have nothing to complain about.

A lot of things are forgotten for which you pay a lot of money. Some of the food is cold and not fresh. Fast service

Was there for breakfast. Wanted a bacon wrap but was sold out. Asked why there was the bacon muffin. Answer: “There are rusty onions on the wrap” Then just leave them out. 😂 But there is a cheese wrap with an extra charge for bacon. What's wrong with you? Waiting time btw was underground. Stood in the drive in for 14 minutes.

Toilets are unclean and you can't sit down anywhere because the path is blocked.

Ordered food at midnight, still received nothing at 12:40 a.m. All emergency exits were closed so that no new customers could come in from outside. Definitely the last time.

Even though it was busy, we received the order quickly. Tip: If the ordering machines are full, you can also order at the Lasse. ;)

More and more expensive and the food is getting smaller and smaller, I'm going back to Burger King because the food and the size are fine

No difference to other restaurants. Handling at the car counter was quick and professional.

Big Mac empty, I didn't get the sauce I ordered.

Incredible disaster. Waited almost 40 minutes, "boss" threw the order slips together after MA had sorted them according to the order order, one of our slips with the order had disappeared, the digital display was broken/off... The food we ordered was also wrong or things were missing, Cheeseburger was cold.

Unfortunately only earned 2 points. Orders were placed at the table using the app. A wrong burger was delivered 🍔. Instead of where Double big Mac came a simple one. When the complaint was made at the counter, the package was accepted with a grim expression and they tried to put 2 extra slices on the burger, so that it fell apart. The tables in general could be cleaner and washed more often. An apology for the wrong burger didn't get angry looks. Unfortunately, this only earned a total of 2 points... the doors (handles) to the toilet and the toilet itself could also be cleaned better.

The toilet had not been cleaned and there was no soap in the men's toilet

Definitely one of the faster restaurants. (No longer true. It has nothing to do with the corporate philosophy of McDonald's.) The staff has language problems from time to time, but nothing that can't be solved with hands and feet. (Unfortunately, this no longer works either.) PS: Unfortunately, this branch continues to be downsized. When ordering twice, despite a comment, I received the wrong content. It was exchanged, but when we got home the wrong products were back in the bags. Of course not even close to the value of the goods that you paid for. 30 minutes from the order to the last departure, which still didn't correspond to the order. Really sad and can't be compared to McDonald's in the States. The burgers are put together in such a terrible way that even a regular McDonald's customer has difficulty identifying the product. During the training of the employees, the use of the packaging was obviously not used. The imaginative origami works of the service staff are not even suitable for holding the product together, let alone protecting the food. I am very excited to see the reaction to this review. It would be great if the franchisor controlled its franchisees more strictly.

I go to this McDonalds quite often, which means I can definitely say that unfortunately this business is getting worse from month to month. Today we ordered a double pack menu with 2 McRibs and side dishes and a *Double* BigMac Bacon TS menu via an app order and wanted to pick up this order at McDrive. Received, and only discovered later on the way home, we only have one of two McRibs and a normal Double BigMac. So we went back and went to the checkout in the store, where, like the McDrive, there were major problems with communication because unfortunately only 10-15 percent of the employees there speak German or English and they tend to be at the back in the kitchen or in the office sit. Of course, you can see it as being picky with the Double BigMac Bacon TS if it's just missing the bacon and is therefore the regular Double BigMac, but if you're already paying for the Double BigMac Bacon TS variant, you'll of course want to get it. In the end we got a normal BigMac Bacon TS and not the double version, which is quite a problem given the high price of the food and, above all, the long waiting time. We had already waited 15 minutes at the McDrive and could tell from the car in front of us that some of this family's order was also missing and when this problem was slowly solved, they wanted to give us the wrong order, namely the large order Behind it, which if this mistake is repeated several times can be quite damaging to the business economically. Example: A week before I ordered an ice cream and almost received a large bag with handles containing several bags full of food, which of course I informed the staff that this was not my order. The next point is that none of the packaging of any of the burgers were properly sealed, either because they were soggy or because staff had already bent the seals, causing 2 of the 3 burgers to almost fall apart despite careful handling have fallen to the ground. Unfortunately, you don't get what you pay for these days and most of the staff roll their eyes, shrug their shoulders or run away when you complain about something. If you want to go to McDonalds in Halle (Saale), you should think twice about whether you want to go to the McDonalds on Rosenfelder Straße or not.

Very nice and always helpful staff, even when the store is overcrowded. The phone I left behind was also kept safe and I was able to pick it up again a short time later. Thanks for that .

Typical McDonald's pinnacles. Not really different but not really bad either.

This Sunday morning I went to this McDonald's and it was just torture. I was allowed to go to the toilet, the coffee was good too, but the Franzbrötchen was rubbish. The Franzbrötchen is twice as expensive as at Kaufland and only tastes half as good. I felt like a tooth would fall out of my mouth with every bite because the sugar was so caramelized. It was so sweet that it still burns my throat. It's a good start to a good Franzbrötchen. Unfortunately, we are still at the very beginning. I wish you a nice day and visit. Still, this McDonald’s, nice toilets!

I don't like this chain. A double MC chicken for 4 euros that was just as high as half of my index finger is a rip-off. The same MC in the USA... You'll get your fill.

The usual offer. Clean and quick service.

Much too confused and the food was cold when I got it after half an hour.

Worst McDonald's I've ever been to, waited for over an hour and hygiene is nowhere to be seen here, please go somewhere else than here

So I ordered food, took a number, after 30 minutes I asked where my order was, sorry we haven't processed it yet, 20 minutes later I asked where my number was and handed over the piece of paper. We finally processed the order. Very bad service.

The worst big tasty i have ever had!

Very often people forget to pack parts of the order. It has just been confirmed again.

A burger was missing. Another burger had the wrong meat in it. Unfortunately, a mistake for the third time. A pity!

Top 3 most disgusting and dirty mc.d I have ever visited in any country. Trash everywhere, dried up ketchup on the walls. Toilet is a piss puddle

It's not okay that you can only select products on the computer. Without the friendly waitress, I would have simply walked out of the restaurant without eating anything. Think about the people who aren't very good at using the computer

Not recommended!!! Every time I was there something was forgotten, so I can't possibly have to check what I eat. Staff seems to be absolutely overwhelmed

Breakfast (just the food) was good and fresh, the toilet was clean, but unfortunately the milk in the coffee was bad.

Hello, we were on the trip and were looking forward to breakfast. Unfortunately the order was cold and wrong, which can be forgiven, but not if you complain about rudeness. No stress visible, 5 more guests.

Today after a long day we stopped at our "regular McDonald's" and ordered 2 menus plus a Happy Meal to take away. (All 3 positions with voucher plus a box of 6 nuggets; order 211) When we got home, the disappointment could hardly have been greater. Mistakes happen and that's human, but when you realize that the nuggets are missing from the bag twice, it doesn't just make you hungry, it makes you sad and a little angry. A subsequent call to the branch was not answered, even though there were very few visitors. In short, a very big disappointment...

We spontaneously decided to stop on the way back from Halle Leipzig at McDonald's on the A 14 near Schkeuditz. At around 28°C we were able to find space outside in the shade with our two dogs, and water was quickly provided for the dogs. A short but nice relaxation after the city traffic in Halle and is also located directly on the A 14 direction Leipzig/Dresden.

I waited at McDrive for a whole 20 minutes

Typical McDonald's. Not much can be said here. Food came quickly and was hot, the waitresses understood us well.

Waiting times are far too long, drive-in takes 20 minutes with 4 vehicles. Order was paid online and yet such a waiting time.

A MC Donald can't get more than 4 stars. So that's the best performance

Unfortunately, the employees at this branch don't have an eye for the essentials. Apart from the fact that orders were not served correctly or were mixed up. No attention is paid to cleanliness in the restaurant or in the toilets. Unfortunately not recommended

I have never experienced anything so disorganized at McDonald's. The left hand doesn't know what the right hand is doing. There is probably a lack of someone here to give the young people some guidance. There were more people behind the counter than in front of it and yet even two ice creams took what felt like an eternity

Worst McDonald's I've ever been to!!! A friend realized after a while that it wasn't the right one, gave it back and this exact burger, which she had already eaten, ended up on a friend's tray. DISGUSTING! After discussion, no insight, no replacement. Absolutely cheeky

Food great, atmosphere also chic BUT the lamest service I have ever seen. Waiting for over half an hour for three breakfast products... And it's not full!!! doesn't work at all!!!

Waiting time of over 20 minutes... When asked, the staff complains that you also have to be patient. I really regret stopping here... Staff rotate between the cash register and the kitchen and then handle the food without wearing gloves or washing their hands. The water in the toilet just drips…

Definitely the worst McDonald's ever. There is rubbish everywhere (on the tables, counters,...) because no one clears out the return compartment, you wait forever for food and are skillfully ignored when asked.

The staff was friendly. Food tastes just like McDonald's. We didn't have to wait too long for the food, but we were there late at night. Cleanliness in the restaurant was okay and the toilets were not. Parking seemed fine (which you could tell in the dark)

Waiting for half an hour in the drive-in with two cars in front of you is an absolute disgrace.

I just got hamburgers. All good

Not even worth a star, I waited 45 minutes for 6 mini pancakes! But these are the skilled workers of today...

Always busy. Waiting times for dinner are quite long. Service staff is fine and mostly friendly.

Unfortunately, price/performance hasn't been right for a long time...Everything is getting smaller/less and the price is rising... Several times I didn't get what I ordered at the drive-thru... like today... I've finally had enough. I'll get rid of my money differently and better. One less customer.

This was just the worst visit to one of your fast food restaurants we've ever had! We waited over 45 minutes for our order after asking several times. The store was normally full, with people coming and going after us with huge bags of food. That really doesn't work! We then canceled. You can give up the excuse of delivery services. We were local customers, if the delivery service customers who came to us are more important, we draw our conclusions from that. It's really sad.

April 28, 2024 at 12:15 a.m Hygiene looks different. The burgers are prepared with bare hands, no gloves or anything. The lettuce is pressed onto it nicely with the flat of your hand, including bacteria and possibly sweat or dirt. The employee also takes the meat with her bare hand. The only person wearing gloves is the employee who puts the nuggets into the packaging with a ladle. Finds the error. The place is dirty, there are chips everywhere and rubbish on the floor, even in the kitchen there is a mass of salad on the floor. Hygiene should definitely be taken care of here. The only positive thing was the lady at reception.

We've been waiting for two junior bags for 30 minutes now, when I wanted to ask if the order had been lost somehow, I was NOT exactly politely rejected... (It's busy right now!!!) 👍 Thank you (customer is no longer king, yes not for a long time) I have to correct myself, it's now 40 minutes...