McDonald's in Achim

Very long waiting times Wrong sauces in the castles

We were given the wrong food twice. Then the order was brought incorrectly and annoyed because you wanted the right food. Staff very overwhelmed. If you don't feel like doing your job, you should do something else:

The food came straight from the warming plate. Overall, the restaurant was very dirty, with dirt on the table legs indicating that at best the machine had been driven through there. The smell in the toilets was almost unbearable. Not a nice stay.

If you're not hungry, you've come to the right place. Five cars in MC Drive and the employees are completely overwhelmed. You stand in line for minutes and not even a hint, dead silence. Now really the last time.

The staff is rude and everything takes a long time.

There was only one patty on my Big Mac today! In addition, the cheeseburgers don't taste like those at other McDonalds; the McDonalds in Achim never has salt and pepper on them

McDonald's just. Standard like any load. But you should pay attention to the smell in the toilets. Orinstein 3000.

Nice McDonalds that is easy to reach from the highway.

This is by far the slowest and dirtiest McDonald's in the region. The toilet smells bad, the paper is empty and the floor sticks like a subway toilet in Berlin. Every time the order is incomplete or incorrect. The employees try hard but that doesn't make you feel any better. Rancid, disgusting...

As usual, delicious food, highly motivated staff, clean rooms. Gladly again.

I would prefer to give 0 stars! The burgers look like a 5 year old was allowed to let off steam... Very, very bad!! You order something at 11 p.m. and feel like you're the only customer and yet half your order is missing. I'll never eat in this juice shop again

Forgot the burger in the McSmart menu...

The employees are always friendly and helpful. They help people at the terminal even when the landing is really full. They also help if there are problems with the app. I have never seen such a friendly team that helps as much as they can.

After ordering, we had to wait in an empty McDonald's for over 30 minutes for an order that was standing behind the counter the whole time but wasn't given out, the coffee, burger and wrap were all already cold. The employees stood around and talked about private matters and didn't even try to look where our order was (we were the only ones waiting) for half an hour!!

Well...McDonald. You can do this every few months. 🙂

If there were minus stars, this McDonald's would deserve it. Dirt everywhere, and the breakfast wasn't good either.

A little slow and even though it was an online order the drink was forgotten.

Completely unstructured, lack of food, long waiting time.

Unfortunately I have to write this complaint now because this is the third terrible experience in this McDonald's within 4 weeks! I took some food home with my girlfriend yesterday and was disappointed. As is often the case, we had to wait around 20 minutes for our food; the employees were completely overwhelmed, uninterested and unfriendly. As always, the store was incredibly dirty, the floor was sticky and there was trash everywhere. When we got home, our food was cold. My Big Mac was missing the cheese and my nugget pack only had 4 nuggets instead of 6. The sauces were also missing. I'm really disappointed with this experience.

too little chocolate sauce on the ice cream..

Something gets forgotten every time you get something to take away!! You should check very carefully whether everything is in the bag (spoiler: it definitely isn't). When you have collected everything together at the end, the quality is as you would expect from Mecces.

Paid at 9 a.m., coffee arrived quickly. The food after almost 30 minutes. Busy? No. Not even 1/4 of the tables occupied... Fast food and service are different.

Unfortunately a very disappointing experience. I saw an employee washing the dishes without detergent and sponge. Instead, the dirt was simply wiped off with your fingers. Absolutely unhygienic and unacceptable. This shouldn't happen with such a big company!

Fast food, I don't think so. Wait 20 minutes for 20 nuggets and 3 cheeseburgers, what a shame

Too much waiting time. Nobody remove picked orders from the screen. We wait about 20 minutes for 6 nuggets and 2 cheeseburgers.

At the entrance, I was greeted with a smile by a staff member, although it was one o'clock in the morning😌, the toilet was very clean (free), my drink was prepared quickly and it was incredibly tasty "dark chocolate with oat milk" I recommend trying it [it is not available in NL🫠]

Getting the wrong food. The temperature also left a lot to be desired.

I only ordered a coffee and had to wait almost 20 minutes. The employees had private conversations with each other. Were unmotivated and didn't feel comfortable. I ordered a salad for almost €5. What did I get? Just lettuce leaves, no tomatoes, no nothing, like other McDonald's stores. Never again!!

Absolutely perfect breakfast, in one of the nicest, cleanest and friendliest McDonald's I've ever been to. Respect 💪👍

We waited over 20 minutes for 4 breakfast burgers! 2 burgers were immediately prepared and placed in the bag. When I asked 10 minutes later whether my other two burgers were ready, I was told that they would be prepared immediately and that it would take about 6 minutes. 2 burgers were cold, 2 were warm and after over 20 minutes we were finally able to leave the store. Never again!

You can sit outside and it's pleasantly spacious inside.

The big tasty bacon was horrible!

Very friendly staff. Due to cash register problems, the coffee we ordered was free. Thank you for that.

Well, I'll put it this way... from experience, first checked the bag to see if the right thing was in it, but unfortunately didn't look into the boxes themselves. My citizen only consisted of a patty...they forgot the bun 😅😭

Today we waited 30 minutes for our breakfast order. However, both drinks and a Franzbrötchen were missing.

Slow food does it better. 25min waiting time not OK.

A typical McDonald's. Clean and good.

Egg mc muffin & Coffee to go, allright!

I went to this McDonald's around 2 o'clock tonight and unfortunately had a very mixed experience. When we arrived the checkout systems were rebooting and we were told it would only take a few minutes. However, those "few minutes" turned into almost ten, while other cars were already waiting behind us, so we couldn't drive back. After I was finally able to order, it turned out that card payment was not possible - and I was only told that at the checkout. Since I didn't have any cash with me, everything was further delayed. We had to wait another few minutes, which is anything but pleasant in the middle of the night. The food was at least very warm, which is of course a plus. However, the Nuggets were better. Overall it was a pretty disappointing visit, especially because of the long wait and unclear communication

Food was ready quickly and deliciously fresh

It just can't be. Unfortunately I didn't read the reviews beforehand. 1. No table tents and therefore no table service 2. The muffin was old! Dried up! 3. Unfriendly, at least the lady - but she was pushy! 4. All other reviews pass!

Fries were already there ready, extremely soggy. Drinks filled way too early. Simply disgusting. Staff extremely unfriendly. I don't have to go back.

Supposedly open 24 hours... then at 6 a.m. only the drive is open.

Very friendly and accommodating

The service can only be rated with 0 stars! Half of it is missing, you obviously have to get out of the car to get what's missing and then the service is extremely unfriendly!!! Not the first time this has happened! The service and friendliness of some of the employees was terrible! It's a shame, but unfortunately it has to be said that way! It's better to drive a little further, not to Achim!

You have to pay attention to cleanliness otherwise everything is fine

I have rarely experienced such slow and unmotivated employees. Simply driving off the highway and grabbing something quick to eat definitely doesn't work here. Recommendation to all travelers: find another place to go for your stop!

Food is very tasty and almost always hot. Of every McDonald's I've been to, this is my favorite

Unfortunately, I had bad experiences on the last 3 visits, regardless of whether there was a lot or little going on. On all 3 visits, part of the order was always missing and some was lukewarm. Drinking in happy meal was forgotten in one order, in the second order the drinking in happy meal and my cheeseburger were forgotten again and in the third order the fries, 2 burgers and a cola were missing. It's just not looked at properly and released quickly. Table service is no longer nice either. We were there and paid with a card but there were no signs anywhere that you could sit down at the place and the food would be brought. Despite table service, we had to wait at the counter for it to be finished. Otherwise, we were always happy with the visits, but this has been going on for almost 4 months now, which is why we rarely visit the restaurant anymore

It's unbelievable that you're not even greeted at two counters at the drive in after 10 minutes. People who speak and understand German should work there. I think that is essential for this task.

We've been to this McDonald's three times now and three times we didn't get what we ordered. Furthermore, very unfriendly 1 star but only because you have to give one.

The worst McDonald's I've ever experienced! I waited half an hour for the food, when I asked at the counter (first had to look for the only German-speaking employee) I was told that the order had unfortunately been lost and that they would try it now! After another half hour and a lot of excitement on my part, at least burgers and drinks arrived for 4 out of 6 people (3 wrong burgers) and after another ten minutes the missing burgers and the side dishes arrived! Not a word of apology! Last time I was there! The area management would have a lot to do! Oh yes, the kitchen also looked like a mess, you could literally eat off the floor if you wanted!

Apparently open all day, you get there early in the morning, only McDrive 😒

The decor is quite nice, but unfortunately that doesn't detract from the hygiene and service. When I put the tray away, a whole swarm of flies came towards me. We had to wait 25 minutes for coffee and croissants, even though the shop was almost empty. The toilets were terrible... It's a shame everything used to be better. Now I don't drive the MC anymore.

The fact that you have to check at the drive whether everything you ordered is in the bag has been this way for years. But now you have to count the chicken nuggets here too, forgetting 2 out of 20 is really an achievement. 1 star because you don't even think it's necessary to respond to a complaint by email.

A burger like from a picture book, when I opened the cardboard box I was very amazed, the burger looked like it did on the advertising posters, it was the best McDonald's burger I've ever had so far, even when I took a bite it was TOP, super fresh and Served hot, something I've never experienced before. There is a point deduction for the ambience because of cleanliness. If I were to be in the area again, I would stop by again and check the quality

Unfortunately, I was given old cheeseburgers that had probably been sitting on the side for a while and were already cold. Cheese and ketchup were therefore only on one half of the burger because they slipped over from the other half.

Cheese and chicken burgers limp and lukewarm. Pizza pockets are soft, the filling tastes only vaguely reminiscent of pizza. Every normal snack bar makes this better.

We picked up something in Mcdrive today, and afterwards I wanted to exchange the toy for my son because we had ordered it via the app. The employee at the counter then complained to me that it wasn't his problem and that he couldn't help it that the app didn't show the Playmobil animals even though they were still in stock. According to him, an exchange after ordering is not possible and I should be happy with my order. The burgers were packaged so badly that all of the cheese on my cheeseburger was stuck to the paper.

Tables mostly not clean Garbage is not cleaned up in a timely manner There is a very strong foul smell at the entrance!!!

The service employee was friendly. Unfortunately, various tables, chairs and benches were not cleaned. I can't understand it because the restaurant wasn't particularly busy. The food was okay. The Big Tasty Bacon only had one slice of bacon on it. That was better or more... Well, unfortunately I also have to comment negatively on the condition of the toilets. Dirty and the smell was unbearable. Sorry, but that doesn't work at all.

Relatively new restaurant, very clean, great service - they even serve you here! Otherwise, the food is exactly as the system catering promises. But coffee was also brought hot. Everything as expected! That's the way it has to be!

The toilets are bottomless. No soap anywhere and the disinfectant dispensers are also empty. Also everything is very dirty! Does it look the same in your kitchen?

Not nice, but hunger drove it in...If I had known beforehand how dirty and sticky it was, I wouldn't eat the hamburger there anymore. Was served incorrectly 4 times. Had to wait 25 minutes. There are no qualified people preparing the food there. Everything is slapped on top and everything is fine. No napkins or wet wipes 😭 Nobody really knows how citizens are made. You order and don't get what you ordered. Nobody is really the leading person there. A few people can't even speak German with you. Everyone works the way they want. In the store itself, the employees slide as if they were standing on soft soap... Everything is full of fat. 😢 The whole floor is finished. And the kitchen itself is not OK. You can see that everything is full of fat. Even the entrance from the back sticks to the floor like Velcro. I never thought it would be so disgusting. I won't eat there again for a while. Normally the health department would have to check this.... You pay a lot of money and maybe you get sick. McDonald's tastes good but if you see that there. No thanks.... Continue to enjoy your meal 😉

A 45 minute wait is now completely normal on the weekend. Then half is still missing. Well, there is another way

I have never seen a store where the waiting times are so long. (We ordered at 7:20 p.m. and only received the order after 8 p.m.) The burgers are in the display and are not packed, the personnel management is a disaster.

Waited for well over half an hour. Then our number from the self-service terminal was simply deleted from the display. When we asked them about it, we were simply ignored. Money back, was also ignored with reference to processing. Then get: Everything lukewarm to very cold. Ambiance: only annoyed customers and overwhelmed staff. But the toilet was clean.

The place was full and we ordered 3 regular menu items. After 40 minutes, 1 menu came and we had a question for the waitress. Unfortunately, she couldn't speak any German at all... We weren't even able to communicate with our hands and feet... The other orders were a long time coming and after exactly 1 hour, I wanted to ask... One look into the kitchen was enough to see that, despite the restaurant being full, no one was really working. Many of the staff were just daydreaming and two seemed clearly amused by the presence of disgruntled customers desperately waiting for their food. When I asked, I finally got my food in a fit of cramps but, who would have thought, the sauces were missing... When I asked further what was going on with the sauces, which would be a damn move, the employee turned around and after observing for a long time I realized that he thinks it makes more sense to talk to his colleague in Arabic...for minutes!!! After another 20 minutes of desperately trying to get my sauces we left! Why do restaurants hire people who work in service but really don't speak a single word of German???? Where does this lead? Thank you for this wonderful service, thank you for nothing! Never again

The floor in the counter area is greasy and very slippery, order terminals are broken. There are almost no signs for table service… After 50 minutes the ordered food arrived. The fries were cold, the extras ordered for the burgers were missing and vegetarian nuggets came instead of a chicken and cheese box. When the complaint was made, the staff became very rude. Apparently the restaurant is understaffed and simply overwhelmed by the number of guests. This store is definitely not worth visiting.

We have actually enjoyed coming here for many years. But for some time now, hygiene has left a lot to be desired. The floor was sticky all over the area, there were leftover food and (toilet?) paper under the tables. The toilets, especially the floors, were dirty and smelled of urine. The food was okay, the milk coffee was delicious. The long waiting time was due to the Sunday afternoon with the sports groups. Complete understanding for that.

Waited 37 minutes for 4 things on a Friday lunchtime after my order went missing twice.

After waiting 37 minutes for 1 burger, apple turnover, MC flurry and an MC Sunday, I had to remind the workers twice that I wanted my food as soon as it would be almost ready...

The only fast food restaurant, which is almost perfect, within 25 km! Keep it up!

A standard McDonald's. Unfortunately, this time I had to wait a long time for my food because they had probably made a mistake with my citizen and then didn't find the right petty (crispy chicken). When I got my food, my friends were already ready, but that Staff handled the situation very well.

- Waited 30 minutes for 3 burgers and 2×8 chili cheese nuggets - Ordered 1 chili cheese burger and got a chicken burger - Ordered Cola without ice, received Cola with ice - Super unfriendly staff -

Waiting time on Sunday evening was catastrophically longer than 30 minutes. Table service with only 10 signs unavailable for 90% of guests. Staff: “We cannot offer table service because our signs were stolen.” The restaurant is understaffed. What a pity. A nicer McDonald's in terms of premises.

My friend waited an hour for his food and then got yelled at because he went to ask for his food.

Disgusting service, disgusting food,

Very good employees and were very polite employees and was very clean

Unfortunately it was old and cold. Really sad that you paid money for this. impudence

There are faster fast food restaurants

With my electric car, I always fill up at McDonalds or EWEgo when traveling longer distances; everything is completely uncomplicated and reliable.

Eat like always, mces Unfortunately, the waiting times are getting longer and longer, even though there isn't that much going on, so we had to get food ourselves

Waited 40 minutes for the order, wrong burger in the bag and the fries were also 40 minutes old, not recommended at peak times

Write that you are open until 1:00 and then be insulted by a foreigner because you are upset because they say everything is cleaned at 12:00. I work in the catering industry myself and we're still making orders!!! Absolutely below all standards!

Bad service, coffee cold, manager reacts annoyed. Waited 20 minutes for food.

Everything was very clean and the employees were very friendly

Never waited so long for food at a McDonalds. Then we got a lukewarm burger and curly fries that looked like the leftovers had been picked up.

The food was a little worse than in other McDonald's branches, which for me doesn't factor too much into the rating. The biggest contribution is made by the service and the ambience of the branch. When I arrived I noticed that 2 of the ordering terminals were not available because the receipt printer had no paper When the employees were informed about it, they just looked at them strangely, and products were mixed up when ordering or even forgotten. When asked, the employees reacted very annoyedly and were anything but polite. In the end, the tray trolley was full even if the employees even said it was to them currently doesn't matter. My conclusion is that I would rather drive a few more kilometers than receive such a service

// PREVIOUSLY: I'm basically referring to my visit today. It's important for me to emphasize that I don't necessarily blame the employees, but rather the operator/planner of the staff. In my opinion, the staff was absolutely understaffed for a Sunday evening, especially on days when the glass campaign is running. The store is fundamentally modern and reasonably clean for a McDonald's; the employees try to be as friendly as they can in times of stress. I had to wait almost 15 minutes for a double pack meal (eating in the house). Some customers who ordered after me were served before me. You could see that they were just trying to work against the mass of customers, which only seemed to work more or less well. Unfortunately, the food looked very carelessly "slapped down", and I take into account that this is McDonald's and not a premium burger manufacturer from Hamburgcity... Furthermore, things were forgotten on the tray, among other things. the promotional product that was ordered with a coupon that can only be redeemed once (!). Shortly afterwards it was said that this promotional product (glass) was no longer available in the branch, although you could see that you could still get this product if you asked (???). All in all very questionable. Otherwise, the food was at least warm and was probably freshly prepared shortly beforehand. A little salt would have been good for the fries. On the whole, I believe that this branch can actually do more, but today it definitely didn't show it and maybe it just couldn't show it...

Today there were two women on MC Drive who were really nice.

I don't know of any McDonald's where you generally wait THAT long, even when the crowds are low. Be it in the queue at McDrive until you can place your order, then you then wait another 10 minutes on the shoulder, even though you are only standing there with 2 other cars. Same drama inside. When you get your food, the meat is usually only lukewarm, the cheese and the rest of the burger are cold. The worst McDonald's around. And thanks to being close to home, I tried it more than once… always the same thing.

Ordered food, two things were wrong, so went to the counter to change it. No problem, it was swapped, but the wrong one was simply thrown in the trash. I understand that you can't sell it anymore, but throw it in the trash? Are you serious? Then simply give it to the customer for free. Unbelievable... The store was full and the employees were totally overwhelmed and annoyed. When asked why it was thrown in the trash, the answer was only because otherwise I would be fired🤔 sick world, seriously. Everyone complains about the prices being too high and at McDonalds you just throw it in the trash, totally normal...

I had to wait 2 hours for my food and it was COLD! I'm mad as hell 😡 I will never eat here again and I advise you not to either!👎🏻🪑

Today when unpacking the Mc Drive order at home, a lot was missing again, a complete Royal Cheese and the glasses selected in the order with a coupon... In anticipation of this, I had already checked the bag on site BUT here you really have to unpack and check everything!!! And something was often missing, even though it was of course paid for 🤯

It was very crowded last night! 7 cheeseburgers, 1 fries and 1 coke took 45 minutes. The system does not work when there is a lot of traffic. Still friendly staff. Respect for that! Conclusion: If the parking lot is full, do yourself and the employees a favor and move on.

Paddy makes the best chilli cheese burgers

Ordering was only possible at the self-service kiosk. The toilets were an imposition.

We only got our food after 45 minutes…

We did not get all of the menu. No solution was offered. We left hungry and disapointed..