McDonald's in Abensberg

It's just a McDonald's. Bad food, poorly served, by poorly trained, underpaid staff, in an establishment that's only sporadically cleaned. But it's typically cheap (relative to the service, not really, but let's just ignore that for now) and fast. You know what you want, you know what you're getting, and you keep coming back. What more could you want? For example, it would be nice if the lids were attached to the cups in such a way that they stay on while you drink, preventing the liquid that was actually intended for consumption from spilling all over the interior of the car. I don't know, you have to know.

Good service, very friendly and motivated staff who opened our parasol. Keep it up!

My food was forgotten. When I pointed it out after 20 minutes, I was told it would be remade. But then, another 10 minutes later, I was brought the old food that had originally been forgotten. The fries were cold...stone cold. And I had to wait 35 minutes for my food...

The McFlurry is huge. I love the taste of the ice cream. Flurry is twice as big as the one in my town.

I used a voucher to order breakfast with coffee and side dishes via the app. As with many branches, the reception inside on my smartphone was rather poor; I don't know why that's often the case. It was very quiet, almost nobody here. Accordingly, I received my food very quickly; it took less than five minutes for the cappuccino, which I ordered in a porcelain cup, and the two side dishes, both of which were still very warm, almost piping hot. So everything was fine. The restrooms were fine and relatively clean. Not ideal, but certainly usable. The connection is very good, only three minutes from the B16, so you don't have to drive through the city if you're just passing through.

Very dirty, there are food scraps everywhere. The ashtrays in the garden are overflowing. The restrooms are worse than those on the highway. The staff prefers to take a break or smoke instead of cleaning up. The food is cold, the cheese isn't melted. We won't go there anymore. When we submitted a written complaint directly to McDonald's, we were simply told that it would be forwarded to the franchise partner. No response for almost two months.

I haven't seen a McDonald's this clean in a long time. The tables were clean, and the restrooms were really clean compared to the McDonald's I usually go to. Food as usual... tastes just like McDonald's.

The stuff was friendly and food was 10 out of 10. The place was clean and nice vibes.

At this point, the stuff is really just a joke. It feels like everything's been around for days, and the portions are ridiculous. It's time to stop going there. But the prices are getting more and more outrageous. How can that be?

The service is very high and staff.

MC Drive is an absolute disaster. We waited about 30 minutes for our food. Instead of a chicken burger, they gave us a cheeseburger. And that wasn't the first time.

Doesn't even deserve one star. The food is absolutely terrible. I've had holes in my burger three or four times. It looks like it's been nibbled on. Theoretically, you might as well just throw your money in the trash. If you complain to the staff about the food, you're simply ignored. This doesn't happen every now and then; it happens ALL THE TIME. Never again!

Hello everyone. First of all, this isn't a comment made out of annoyance. And not a comment specifically directed at the Abensberg branch. We're just here every now and then. I'd like to remain objective. Every now and then, we (a family with two children) like to go to McDonald's. The zeitgeist that everything is getting more expensive for us consumers is certainly not only noticeable at McDonald's. What I've always struggled with, however, is wanting more out of our wallets while simultaneously downsizing the product. This happened again today at McDonald's in Abensberg. The large bag of fries that we ordered three times totaled the equivalent of one large bag of fries if it were really full. That's neither fair nor family-friendly. As I said, products are getting more expensive, I understand that. But then please deliver a strong product while maintaining the same level of quality. And one more thing I don't like. The issue of straws for soft drinks. Where's the problem? McDonald's' ecological footprint certainly won't be affected by the use of straws for kids. There are certainly other adjustments that need to be made. Thanks for reading

I ordered three McWraps today. All without cheese, as I have severe lactose intolerance. When I got home, I realized that all three wraps had cheese. What's up with that? Can't your staff even understand and follow basic instructions? As a result, all the wraps were inedible for me. I was able to give the food away to family members so as not to waste food, but that's not the point. It would be nice if your staff could read. In general, the Abensberg branch is getting worse and worse.

Friendly staff and a clean store. Unfortunately, sauces are often missing, or the burgers are sometimes packaged incorrectly. The taste is typical of McDonald's.

It's way too warm inside! I was there yesterday and it was unbearably warm inside. Did you forget to turn off the heating?

Outside 36 Celsius inside 40 Celsius. Air conditioning was not working or was turned off. We went in and immediately came out. Priceless! I feel sorry for the workers in the kitchen in such conditions! In times like these, if the air conditioning breaks down, it should be shut down until it is repaired. Outrageous!

They serve completely stale Coke and lukewarm food. Not even an apology! Why would they? The place is doing great!

Waited 20 minutes at the Mc Drive for Chicken McNuggets even though there was only one car in front of us. The Coke was warm and still carbonated. Really horrible. It only gets worse in Mainburg. Impossible. Regards.

Update May 30, 2025: Now there are even wheelie demonstrations. The show organizers really always come up with something new. You can only get a show this good at the Ritz Carlton. Update December 30, 2024: If you can't wait for New Year's Eve, you should check out the outdoor area. The professionals that the traffic lights have given us provide plenty of colorful entertainment. The food and service are okay. The car shows in the parking lot, which are only possible thanks to Merkel's policies, are top-notch, though. There's entertainment for every musical taste.

The food is always old and cold, I don't think they stick to the cooking times for meat👎🏻👎🏻👎🏻

Mc as we know it... the children's play area could use some updating... otherwise, it's OK... table cleaning could also be improved...

Ordered something again. And disappointed again. The language barrier is just very big. Unfortunately, the customer is the one who suffers again. And you load money into them. How about a German course for the employees?

The food for fast food was okay, as is usual. However, there were no table stands when ordering, so I had to pick up my food at the counter. The staff was only semi-friendly that day

Dear Sir or Madam, I was just ordering food with a friend at half past two, it closed at 3 a.m., paying and waiting about 10 minutes. If anything, I was eating when a friend called me and wanted to know what I wanted to know when the nice Chinese employee comes to us and says that we'll close soon, okay, everything's fine, then he comes again and says I should please eat faster, seriously, what's the point of that? You can let the guests eat in peace, or no, at some point there will be two employees standing behind you and telling you to go faster I didn't eat my fries, 9 nuggets were there. I took my things and left. It was at 3:5 a.m. of course I was angry. I said that I should let the guests who were there eat in peace and then I left again, no stress. The Chinese employee ran after me and just said that he would notice my face. I didn't even do anything. I was a little angry and said that they should let me eat in peace and I would have left again

Hygiene is probably not taken into account, just as the body defends itself against “food”.

This McDonald's has a top location, the food is delicious. Clean and fun to order food there. People like to go here.

Stopped for breakfast on the way back from vacation. Very clean and not overcrowded. The staff is friendly and quick. Driving the 8 kilometers off the highway was worth it.

Nice and modern McD restaurant. Unfortunately, I either won't be able to get takeaway there in the future or I'll have to check every bag before I drive home. Sauces were once again missing, yesterday the Nacho Cheese Snackers from a coupon campaign. Mistakes happen, but if it happens on 2 out of 3 orders, it may be unsustainable.

Very good if you are traveling with children

Everything is fine like any other McDonald's

Service was rude, wrong order brought to us. We then “received” the correct order, but something was missing from the order. My colleague had a har in his double cheeseburger. Fries very salty. We had to wait a long time at the cash register to pay (approx. 5 minutes) and Dan waited for the food again. If it would work I gave 0 stars!!! Not recommended!

The employees would need a German Duden

Absolutely incapable of updating their opening times or the workers are no longer interested in their behavior

Really, really bad service 👎 You order food from Mc Drive. Everything is veggie, check to see if it says VEGGIE on the packaging. Then drives home and ends up getting normal nuggets and burgers in a VEGGIE packaging!!!!!!! And of course the whole thing is only noticeable at the first bite. Then ALL the sauces are forgotten, for nuggets, fries, 5 sauces in total!!! This has happened so many times in the last 3 months. Either something is forgotten or there is something else in the packaging or you get something else. It's really sad how bad the service is at THIS McDonald's. Wasn't always like that But unfortunately he's only getting worse

Burgers are well topped but why do you think about my health and forget the fries on two menus 😮‍💨 Fries were served perfectly

Goodbye. Just been there...I ordered over the tablat...apparently "raclette" big Rösti, but I ordered normal ones. Thanks!!! It was an oversight because I don't know how to order with the tablet. Thumbs up! 5 stars But I would really like to just order again at the checkout :/

I'm so disappointed you pay money to get what you didn't order now I not only have to check if everything is inside but also what is inside!! I definitely ordered an MC Crispy and paid extra to have my hash browns and bacon on it instead I got fake meat on it that I don't eat because I don't eat a chicken burger for no reason!! In addition, my partner's burger (also MC Crispy + Rösti) is without salad, without sauce and with bacon, we didn't order that, we are incredibly angry because it wasn't the first time...

Unfortunately everything took far too long! Food was cold! The Big Rösti didn't have any sauce on it! Unfriendly staff at the checkout and in the service area!! We urgently need to work on this!

Very tasty, I tried the new M Burger there. It tastes really delicious.

It feels colder inside than outside, the air conditioning runs here in winter

I had to wait at least 20 minutes in the Mc drive with only 3 cars in front of me and ordered via the app. Fast food is different!

The attitude towards people is disgusting

Wrong food served. Burgers and fries were cold. Extremely bad in taste. Not recommended

Unfortunately, despite the announcement, the company is unable to ensure that the ever-increasing amount of rubbish from the neighboring parking areas, especially in front of the kindergartens, the outdoor swimming pool and the tennis court, is kept clear on a weekly basis . Really sad!

I was thrilled with my visit to this McDonald's branch. The modern interior is super appealing and invites you to linger. The staff was not only incredibly quick, but also super friendly and helpful. A small technical problem when ordering was resolved immediately without me having to wait long. And the food? Was at the table in no time and tasted excellent. A completely successful visit!

It's just McDonald's for after the late shift..

Unfortunately the service is getting worse and worse. Something is always missing, burgers are cold, fries are weak. At the drive-in you can easily stand around for 10 minutes +, even though no one else is there. And before the standard answer comes. I usually get the food home and don't drive out again to complain about anything. It's very annoying because the prices are now at an upper level, or in some cases can even be described as outrageous. Keyword: Filet-o-Fish

It wasn't that good. Mc rib didn't taste good, the sauce was somehow different, the cola was warm

The wrong change was given, the burger was cold and unfortunately rock hard. I ordered a BigMac with extra cheese that I paid for but didn't get. Was the last time. -ADDENDUM- Of course, I would have contacted the staff immediately, but it was a drive-in order and when I noticed the "burger" I was already out of reach. Apart from that, I assumed that the employees had a certain level of competence, but I was disabused of it, unfortunately.

Fast food chain. Always make sure that the food is complete when you take it away!!!

I deleted my last review because it was written out of an emotional impulse. McDonald’s response made me look at the situation from an objective and rational perspective, and I absolutely agree. I therefore apologize for the previous review. My intention in a review is not to put a company in a bad light, but rather to point out shortcomings in order to enable changes in a more positive direction. I understand that operating McDonald's as a whole is challenging and that human errors also occur. I also understand that more mistakes can happen during busy times. It is unfair to rate the entire company with just one star based on one negative experience and that should not be the case. That's why I would like to correct my review. Overall, from my subjective point of view, I rate the McDonald’s in Abensberg 4 out of 5 stars. One star deducted because in the last few years I have often not been given the complete order when I ordered. This happened again today when I was buying McDonald's breakfast, where my wife, my child and I were the only ones in the car in McDrive. My recommendation would be to integrate an additional check as a work routine into the current process in order to counteract this negative spiral. Ultimately, as a customer, you only want to get what you pay for and not have to look suspiciously into the bag every time you order to see if something is missing. Since reviews are carefully checked here, I assume that an improvement is already being worked on. I am aware that existing structures and guidelines cannot be changed with the snap of a finger, but it would be desirable if the situation improved soon. As an entrepreneur knows, the greatest natural lever for growth is creating win-win situations.

I ordered a mcflurry frozen yogurt Oreo...and just got frozen yogurt with chocolate sauce...without Oreo! :( tasted kake!

Good in itself, unfortunately the 20 nuggets were missing from our order. Very annoying. Ordered for 5, then long faces.

Good fast food. A bit sluggish in the kitchen but otherwise in the usual golden 'M' style! 👍🏻

I paid extra for cheese with the hamburger. There was no cheese. So I brought it to the attention of an employee. They fiddled with my burger with their hands without gloves. They slapped the cheese on it and that was it. Cold cheese. So you can tell the workers don't feel like it. I paid for my food and not for him to be fumbled like that. I won't come again. I was there on August 5th, 24 at 3 p.m. When answering: I know what I saw and I have photos of the burger. Don't accuse me of anything, you can look at the camera at any time and see for yourself that it was just fiddling with my brother. I don't just say that, I say it because I saw it with my eyes. It was already clear to me that you wanted to wash your hands away. In the photo you can see how three slices of cold cheese were slapped on top.

Always very nice and attentive staff. I really enjoy coming here.

McDonald's Standard- Quiet location

First we didn't get enough change back and Dan waited a good 20 minutes for food. This time at least I didn't forget anything... Employees totally overwhelmed and unable to issue orders correctly. It's just become miserable.

No normal person makes so many mistakes in one order to not even pay Dan all the remaining money and also give the order to Dan to another person even though you can see the person's face

Fries: cold, tasteless Drinks: only water, no Sprite with ice cubes, despite the fact that I ordered without ice cubes. Service: I ordered take away, but still not packaged. Staff is 👎

Someone should explain to me how you manage to do so many things wrong so often when the shitty order is already there to be read There's always something wrong Or something is missing Please get your staff under control Everyone should be able to read, right? ^^ And like you would be dishonorable, please fill up the fries ^^ they are getting fewer and fewer I haven't eaten any yet ^^

Zero barrier-free!!! No parking space for severely disabled people, entrance is a disaster with a wheelchair and no barrier-free toilet. Went straight back. Not possible these days!!!

Actually I should withdraw my payment. Ordered: Big Mac menu with cola, mayonnaise, fries happy meal: nuggets, quetschi? fries, water, mayonnaise, ketchup. What was missing: all three sauces, the water, quetschi. Absolute impudence. And then you wait at the drive for ages.

The worst thing was I was there on Saturday at 12:00 a.m. and it says on the internet that it's open until 1:00 a.m. and they didn't let me in. The staff weren't friendly, that was really bad

I went there at night on Saturday and I wanted to order food, they were open but they didn't sell me

I ordered online and they accepted it and I went there to pick it up and they told me it was closed and it says on the internet that it's still good.

Food has no taste 0% I don't recommend any

That they don't open until o'clock That's how it stands

05/18/2024: it would be great to regularly receive everything from an order again without having to check it directly; and fresh fries would be really nice 07/10/2021: Waited almost 30 minutes for breakfast today, drinks are of course made beforehand so that they aren't so hot anymore, i.e. it's getting better and better 01/04/2019: Parts of the order are repeatedly forgotten 01/22/2018: Currently closed for renovations. So things have been slowing down more and more lately. Got breakfast today, had to wait forever and then the butter was put straight into the bag for the warm breakfast. Of course the bag was completely soaked with the melted butter. There was no spread at all. Maybe the employees should be properly trained again.

McDonald's Abensberg: Delicious food, ambience that needs improvement 5 stars for the food: The McDonald's in Abensberg impresses with its classic burgers, fries and other fast food delicacies. The ingredients are fresh and the food is served quickly and hot. I particularly enjoyed the Big Mac. The meat was juicy, the bread was fresh and the sauce was perfectly balanced. The fries were also crispy and well salted. 4 stars for service: The staff at McDonald's Abensberg is friendly and attentive. Orders are taken quickly and correctly and waiting times are short. However, there is room for improvement in terms of cleanliness. The tables and the floor could sometimes be a little cleaner. 3 stars for the ambience: The ambience in McDonald's Abensberg is not that great, it's like a typical McDonald's restaurant like everywhere else. Default. All in all, I can recommend the McDonald's in Abensberg. If you're looking for delicious and cheap fast food, you've come to the right place. Tip: The McDrive is particularly recommended, where you can pick up your order quickly and conveniently.

Hello, today we bought the Big Caesar Chicken Salad and a chocolate milkshake. The chocolate shake had neither a brown color nor a chocolate taste, which it has in other branches. The salad was ok until we found a live spider in the salad. See photo. Since we have already had a lot of bad experiences in this branch (e.g. the taste of coffee in the burgers in the sauce), we will refrain from visiting this branch again and will not eat at McDonald's in the future. LG

Arrived 2 hours (May 12th, 2024) before the store closed and the coffee machine had already been cleaned... After requesting a money back, they said it wasn't possible and then the employee (brown hair) was visibly fucked up and then spoke to the other colleague (also brown hair) in foreign language, which I actually understood and insulting words were used. Then the nuggets were missing, the wrong items were received and they were then handed over to me. We felt really uncomfortable and annoyed. It's a shame that such people represent such a corporation.

Cleanliness is out of place here...

30 minutes of waiting time from ordering to table service is an outrage. Then a product was wrong and the plant nuggets “still last,” said the visibly overwhelmed employee. After another 10 minutes, I forcefully picked up the nuggets myself at the counter. I definitely won't come back.

Hard to believe. Ordered a Bug tasty without bacon at the drive today. When the food arrived. We asked again if it was safe without bacon. And the lady at the counter assured us and we drove home. When we wanted to eat at home we saw that it was with bacon. Such a disgrace. Even though we asked. How can you have such a staff? I do not get it.

Been there twice with family in the last few weeks. The first time the food was good, but it is noticeable that the burgers here are somehow always served colder than in the restaurants in Mainburg or Kelheim. When we asked for 2 straws for the children because they shared a drink and found it easier due to their age, we were told by a member of staff that we would only get them with the milkshake. Then we asked him again, pointing out that the children had a hard time without it. Again it was denied. Such an inflexible thing! Another employee then gave it to us!!!!!! Thanks! On the second visit everything was cold, large fries and curly fries were half filled, which was too much for us. Unfortunately not here anymore.

Got burger without cheese, fries without salt and the apple turnover was cold. Unfortunately, this is happening more and more often these days

No straw for cola. You can't drink Cola with ice cubes without a straw.

The parking lot is not lit, everything is dark, really dangerous and uninviting

Started off weakly and slowed down a lot👌🏼 It doesn't really matter what you order, you'll get something else anyway 👍🏼

Long waiting time. We also received something completely different than what we ordered. When I noticed it at home, I called them and no one answered the phone. Then I was there in person and I was given something new. Who knew, something is missing again👍🏻 So I'm never coming here again

I was just in McDrive and got an MC Smart Menu and I also meant chicken burger because I don't like cheeseburgers. And when I got home I opened the bag. And there were cheeseburgers inside. How incompetent can you be? It's so incredibly embarrassing when you can't even manage something like that. Never again!!!

It's a total impudence that using the toilet costs money, are we now at sanifair or what? If I'm going to order on a screen where everyone is pressing on it, I'd at least want to wash my hands before eating!

Worst McDonald's I know! Lots of stuff and other things, as a woman I would avoid this McDonald's, especially in the evening... What a shame

Orders have to be checked every time as often as something is missing... Fortunately, the franchisee responds to complaints.👍🏼

Fries cold Curly fries cold. Mc Double without cucumbers without onions, there was a cucumber on it and some of it had onions on it. Mc Nuggets taste like old fat......... An absolute disgrace

It's a nice McDonald's Fiale, great food but the floor is dirty and almost every order is missing something

The food was better but if you expect grande cuisine you shouldn't go to MC... The real problem is the service, Yes, you can have a bad day and yes it can be very stressful, but anyone who can't cope with that and then takes it out on the customers or the food has no place in the catering industry...

Immer fehlt etwas! Von 10 bestellungen ist eine komplett oder es fehlt das fleisch im burger!

Essen komplett überteuert. Geht mei nes erachtens nach bereits in Richtung dreiste Unverschämtheit um zu schauen wieviel bereit ist der Kunde zu bezahlen. Tür u Toilettengriffe die reinsten Bakterienschleudern... Von diesen Neuen Bestellkasten wo jeder mit seinen ungewaschenen Fingern rumwischt... gar nicht zu reden. Pfuteufel... Das Personal besteht aus 90% Ausländern und das gleiche spiegelt sich auch bei den Gästen... Deshalb läuft der Laden auch so gut...

Schlechteste Filiale. Das ganze Essen war eiskalt. Der Käse auf den Burger war noch roh.

Es war extrem kalt in dem Lokal, da kann nichts mehr gut werden!

Essen schmeckt, allerdings ist meine Bestellung immer gefühlt wie ein Überraschungsei. Jedesmal ist was anderes als bestellt drinnen oder es fehlt etwas komplett.

Über 20 min Wartezeit für eine Bestellung ohne großen Kundenansturm. Mannschaft scheint komplett überfordert

Schmeckt wie überall. Bestellterminals fehlerhaft, nimmt teilweise Bestellungen nicht an. Bestellungen sollte man immer kontrollieren da meistens was vergessen wird. Sonst alles top

Guter McDonald - sauber, Essen wie immer 😁

Eben mal für den kleinen Hunger zwischendurch ganz O.k. , mehr aber nicht.

Mir gefällt hier nur Karamell Eis

Der Service war schnell und freundlich. Alles in allem ein tolles Erlebnis.