McDonald's in Erftstadt

Basically like any other McDonald's except that the employees almost never stick to the opening times and always close up to an hour earlier and you get thrown out. You stand at the drive-in for 15 minutes without being informed that it is “closed” even though employees are still on site and the branch is still marked as “open”.

Super! I've been coming here since it opened when I was at school and it's always pleasant. The staff are always friendly and helpful, and even when it's busy you still get a smile here and there. Definitely my favorite McDonalds location!!!

Was only there a few times. Yesterday we wanted to go through the drive quickly because we didn't have much time. Unfortunately we had to wait about 15 minutes. Our small order (2 cheeseburgers + a happy meal with cheeseburger, cola and Quetschi) was then handed to us personally by a stressed employee with the words "Enjoy your meal". That's why we went straight away - without checking the order for completeness - only to find out a few minutes later that the Coke and the Squeeze were missing. The cheeseburgers weren't very fresh either.

It's the worst!!!! I will never order from this site again! After waiting more than 2 hours I had to order a kebap to be able to eat something, this place is incredible, they should be closed forever

Order via Lieferando and EVERY TIME it takes at least 1.5 hours!!!!

My sauce on the burger was applied irregularly and it all ran down and the salad also fell down. Too little paper sticks to my hands. My burger was made without love👎🏽

Burgers cold, fries cold, there was water instead of Sprite. I was half-starved and stayed that way.

My family and I enjoy going here from time to time. All employees are friendly and helpful. The tables, floors and toilets were also always clean. But today (there was hardly anything to do) I'm at a loss for words. Not a single table was clean, the toilets were filthy... even though there were enough employees on site and standing behind the cash register with their arms crossed.

Thanks guys for the awesome Spicy McCrispy chicken 👍

Best chill place where you always end up at the end

The positive first. This McDonald's has a modern design. That would already be the positives. The service is slow, the food is of the usual quality but lukewarm at best. Many tables were completely littered with rubbish on our last visit. The staff simply seems overwhelmed.

Clean, fast and friendly. The atmosphere is very nice, definitely something different and new.

Extremely long waiting time in McDrive for no apparent reason. Usually takes up to 20 minutes to get through. Once you're in the queue, you can't get out. Parked vehicles cannot leave the premises at the same time!

⭐️⭐️⭐️⭐️⭐️ Great experience! I'm always very happy with McDonald's! The staff is friendly and the service is quick. My food was fresh, warm and delicious. The restaurant was clean and cozy. What I particularly love is that the prices are fair and the order is always prepared quickly. Perfect for a quick and tasty meal – highly recommended!

Yes, it was Boxing Day when we were there... it was really busy. There was plenty of staff there. Food was lukewarm and curlie fries were forgotten.

Standard frass without nutrients

There is a McDonald's delivery car in the only disabled parking space, while there is still one free in the regular but unattractive parking spaces. Reason enough for me not to go there anymore

It looks like a pigsty. There are trays and empty packaging on the tables, the return station is overcrowded, there are no napkins at the service station, there is trash on the floor, and the floor in front of the serving counter is so full of grease that I slipped (wearing sneakers) and almost fell . Disgusting. I don't want to know what it looks like in the kitchen and in the warehouse.

Dear team, next time I won't drive, but will instead examine the entire bag at my leisure. Something was missing three times in a row. When I order, everything arrives cold, which is why I don't do that anymore. Bad organization

Yes, the food is tasty, but the service is slow, and a rodent was found in Mcs

Very fresh, good McMuffins and nice staff who even asked if the dog wanted water.

Very small and narrow parking spaces. Waited 16 minutes for a small order and then got the wrong order. Obviously very overwhelmed employees. Unfortunately it wasn't really that neat either.

Clean McDonald's when ordering. Very nice atmosphere.

First I noticed that a large dung fly was flying near the pastries in the display case. When we left I saw above the door, inside, an infestation of dung flies. And that in winter. The toilets were very dirty, even though it is not even the end of the day yet.

Fast service at the same time as the car is charging at the Tesla terminal, practical.

Incredibly bad management! Opening hours until 3:00 a.m. but as early as 12:50 a.m. you are “locked” in the store and are no longer allowed to eat on site and are only allowed to leave the store through the back exit. Even the staff was embarrassed! Will be avoided by our company in the future and will also be reported to the trade inspectorate and Dehoga!

You know what you have to be prepared for, but it's not uncommon for you to pay for a burger, pick it up and then it's not there. But then you have to call 20 times and no one wants to take care of it. Bottom drawer.

Price increase. Cheeseburger from €2.00 to €2:30. I let Fishmac go back. Outrageous price. Over €4

Very cold no heating on. All tables are dirty.

Sometimes long waiting times, with, in my opinion, predictable volumes at peak times. Many guests who don't want to wait that long and are therefore driving again. Not entirely understandable. Otherwise great!!

The menu is typical like any McDonald's, with very nice service, cleanliness and quick serving of the food

It's just a typical McDonald's as we all know it. The orders are processed relatively quickly and the food is as you would expect. The only stupid thing is that the screen where the order numbers are displayed is broken/off.

So now after the third time, I just have to rate it. We eat or get something there maybe once a month. Now for the third time in a row, our kids and I end up hanging on the toilet immediately after eating and have severe stomach cramps. There were always different dishes/burgers etc. And each time I couldn't tolerate it. We never have such problems at other McDonald's. I don't know if it's maybe due to lack of hygiene or maybe because of the fat or something similar. But we won't be able to use this branch anymore, which makes us sick (fast food itself anyway, I know).

The actually beautiful and modern restaurant was so dirty. Not a single table was usable, the floor was full of leftover food, the used trays were lying around and the floor was sticky as if it hadn't been cleaned for days. At least the food tasted as always. You definitely have to work on hygiene.

Unfortunately unable to put together 2 Mc Flurry with 2 guesses each. Unfortunately, this is not the first time that orders were incorrect. This probably happens regularly. So McDonalds is out for us

A restaurant as we know and love it. There are enough parking spaces available.

Ordered MC Smart menu. Everything cold No longer recommended.

Unfortunately, after eating the chicken burger, which I threw away after a few bites because it tasted strange, I got terrible diarrhea...

Was once considered a fast food restaurant. However, it no longer applies to every branch. Staff seem unmotivated or overworked. Every now and then something is missing from the bag.

An entertaining solution for quick hunger pangs. The offer is varied but due to the rush - hectic - not the ideal means of satiation. The menus are put together in a hurry - that's where the passion is missing! It satisfies in times of need and due to haste and hectic times as well as time constraints due to the price being slightly too high for performance and quality. Conclusion: Once a month is okay - but more often than not weekly, as already mentioned above.

First of all, with the Big Mac, either the sauce was sour and the sound mentioned in the MacCrispi advertisement....laugh is also missing...laugh, then people often don't really listen to what you order, something is usually always missing, this time it was It's the MacCrispi Bacon... of course the bacon you paid for, so slowly you don't feel like eating it anymore

I paid “double” for my meal. They took €10 off me. Those were my last ten... I'd rather go to Subway

3x black burnt McMuffin :-// I warned, it didn't get any better! Can you check the bread to see if it is burnt? Before releasing it. And then apologize! Somehow......

Food like in every Mäcces, but so far (been there 4 times) always forgotten some of the menus. Cleanliness of the tables was bad, the toilets were disgusting.

I had to wait 20 minutes for my food even though it wasn't that busy, people who came after me got their food beforehand. The staff isn't the friendliest either.

We had breakfast there (with a slightly longer wait). Nice atmosphere, modern and bright.

Had to report because my order was overlooked! Despite the long wait, two things were missing

We come there after every trip because it's one of the decent branches

Surprisingly nice McDonald's with a standard menu and comparatively cheap prices. The interior design here is particularly interesting, conveys a human, pleasant atmosphere and makes you want to linger there.

We ordered via Lieferando. However, you cannot submit current reviews there. We waited 1.5 hours for our food. Then it was delivered. The nuggets were dry and didn't taste good. Fries on both menus were limp and cold. The M Burger was scattered wildly in the box and I then put it together. It was the last time we ordered there. Ordered from McDonalds in Erftstadt Lechenich

A very neat mac. With fast service it was open until 12 noon but there was no toilet available!

Ordered or tried several times via Lieferando. Old orders are not closed and Lieferando is constantly being opened and closed, so you are not able to complete an order unless you are quick enough. It's either open or closed, it doesn't feel like it changes every 5 minutes. Food is always fresh and warm, even on Sundays, but the delivery system is an absolute disaster.

I would prefer not to give any stars, unfortunately we had long, light hair on the cheeseburger, this shouldn't happen these days with the hygiene requirements. There were also only 5 chicken nuggets in the 6 piece.

Employees are friendly and try to deliver the order satisfactorily

Modernity has arrived. The conversion was a success and you can build your own burger at the terminal or order at the counter and be served at the table. The interior is bright and friendly and the burgers are freshly prepared. Well, the meat was still prepared too far in advance. But anything better than what was given to me In recent years I always wanted to cheer. Was at the car counter again today... Out of 4 cheeseburgers, one was an old model again :-( The royal was also among the crowd today...

Sunday 7:00 p.m. completely overwhelmed! Obviously no table service (all numbers removed (cleared?) but function as a selection on the order screen, so everyone has to correct and it takes even longer, with only 3 of 4 functioning terminals. Number display at the pick-up station is also not active, so everyone waits in a hurry until they are called become …. Food delivery took more than 15 minutes! So get off the motorway, a complete waste of time! Parking entry and exit is blocked by drive-in customers! The rating of the food no longer plays a role!

I ordered two Mc Flurry for the umpteenth time and received plenty of Mc Sundae! In my opinion this is slowly ripping off customers. 3.89€ / 7.78 D-Mark, oh man how I miss it, for some milk mush with sugar and flavor! Next time I will return the things. Ps. I wrote this review using the middle finger search technique! 😡

Unfortunately, I had an extremely disappointing experience during my visit to the McDonald's in Erftstadt Lechenich. The staff was extremely slow and seemed completely overwhelmed. At lunchtime the restaurant was hopelessly overcrowded and it seemed as if the staff had no control over the situation at all. The employees' bad mood was clearly noticeable, which made the entire experience even more unpleasant. A quick snack looks different - I will think carefully about visiting this location again in the future.

All the ordering machines are broken, no orders are accepted at the counter, it's pure disaster, lazy staff.

For a quick bite on the go it's okay

Ambience and food as always very relaxed, but wait over an hour for the food??? That's not possible, luckily I had a socket ;(

It's getting worse and worse and everything's getting cold

Worst Mc Donald's we ever visited. Restaurant very dirty, insects flying around, employees unfriendly, long waiting time, order was incomplete.

Breakfast hung together with packaging and was difficult to eat.

Worst McDonalds ever. It takes way too long to get your food and it's cold and a lot is missing.

Vegetarians stay away! Among other things, we ordered a plant based cheeseburger. After the burger tasted pretty bland, we looked at the receipt and it said cheeseburger plain, which means without greens, sauce, etc. So instead of meat substitutes, I unintentionally ate meat as a vegetarian. It doesn't work at all. Never again

Clean and groomed. The order was processed quickly. Staff is very friendly.

The cheese wasn't even melted yet

McDonald's wouldn't normally drive by, but we would stop briefly while passing through and order small snacks. There isn't much to report from our point of view. System catering, actually the same everywhere.

I left here Saturday to Sunday night on the way back from Holland because the McDonald's in Kerpen closes at 1 a.m., but here it's open until 3 a.m. So there was a lot going on. I didn't have a big order but the young man at McDrive saved the visit with his friendliness and quality of service. Keep it up!

Rarely have I seen a McDonald's so littered. Garbage carts hopelessly overfilled, tables and floors full of leftover food. Napkin and straw stand empty.

I got the worst coffee ice shake caramel here, just ice cream with caramel for €4.39, thanks for nothing

Nothing worked today, chaos at all levels.

Bad worse worst, not because of the products but service and friendliness are poor. There is also a 30 minute wait at McDrive.

Fries and burgers hot and plenty of toppings. Even though there was a lot to do, the staff wasn't at all annoyed - that's another way of knowing. You can stop by here often 👍

Slowest MC in all of Germany. Nothing is on the chain and everything is disorganized

For some reason, no table service in this branch. There are option in menu, but no stable signs. Either some politic changes, or staff is too lazy?

You have to wait too long for your food and the staff is really unfriendly

Opening hours until 1 a.m., but we were turned away from the restaurant with our food at 12 p.m. My order was basically complete, but instead of an apple turnover I received a cherry turnover. In response to the complaint, I received my apple bag plus a small bonus. I would therefore like to praise the colored employee, who also offered me a drink for the additional waiting time. Hence 2 stars, otherwise I would have given zero (if possible).

Overall good. Every now and then the sauce is missing on my Mc Rib. Or a burger was missing.

Dirty, slow service, overwhelmed staff. Never again. 1 star is still too much for this dirty shop

Parts of the order are constantly missing. Depending on who is in charge at the drive in, you can actually drive straight through, but that doesn't help.

I think the price is good for 2 burgers including fries, a drink and a glass for just under 11 euros. Only the glass was forgotten, but delivered without complaint. Sitting outside and enjoying the sun was great, unfortunately with a full cigarette container next to us and the play tower at the tray return. I would wish that the children's corner and the tuxedo weren't together.

Many errors with orders, parts not delivered. At least 3 things out of 2 orders were wrong. Had to be obtained.

Getting worse!😒 (We ordered inside..) Waited almost 25 minutes for food!!!😳 Everything was cold/rubber...except the shake was almost "warm" (liquid) and a burger was also wrong...🙄

Great service, nice employees, clean restaurant. I am very satisfied, always happy to come.

Super Service. I'm very satisfied. Clean, quiet restaurant.

Always forget something!!! Giving out too little every time is no coincidence! Under the motto: "Come on, let's give him two bags of mayo instead of three, if he doesn't say anything we can get extra money" - so attempted fraud!!! Service always extremely annoyed, stressed and overwhelmed! Ambience: The cart with the used trays is not emptied. This means that all the rubbish will eventually overflow and end up on the floor! This is not McDonald's!!! Worst McDonald's I know!!! McDonald’s in Bonn Hbf is significantly better!

Went there at 11pm and weren't allowed in 2 hours before closing time.

They could have at least brought a drink so that nothing would spill.

I can't say fast food isn't my thing

Unfortunately I have to adjust my rating again, when I pay for a Fillet o Fish I don't want to only have half of the ingredients.... However, the rest was good.

Food is just Maces…. But we have rarely seen such a clean McDonald's Cool

Cold food, toilet very dirty, rude staff

Food was cold, gave me the wrong burger and literally just told me it was correct. Furthermore the toilets were gross.

Completely ok for a fast food provider and meets expectations. It would be good if there were more play equipment available for the children.

I didn't like McDonald's. It was dirty and I have never seen such dirty toilets in a restaurant. It was really disgusting how visitors behaved. I'm really sorry for the staff that they have to remove it. However, I have to include that in my review.

I would like to post a photo of my Hamburger Royal BBQ Bacon for review. No bacon, no cucumbers. Meat farts dry. And everything just slapped into the package.

Warm and tasty. That's what matters.

The MC is modernly furnished. The speed is extremely dependent on the time of day, the Sauberkaut is usually good. Today we ordered fries and 2 burgers only with ketchup at the drive in. It was probably too complicated - burger topped with everything except ketchup. It's a shame, unfortunately I only noticed it when I got home - not like that.