McDonald's in Crailsheim

Unfortunately, things are getting worse here. I was there on Friday evening around 6:15 p.m. & what I experienced in the next 25 minutes undermines the term fast food. There was 1 car in front of me & I was second in line. Ordering worked easily through the pre-order app. I also received the drinks appropriately and immediately. Then the chaos began. I was ordered to the stop lane in addition to the first car, which unfortunately is now common when you order something warm other than fries. Afterwards, 4 vehicles that came after us were processed. After 15 minutes the food came, but not MY FOOD. Of the 3 bags I received, none of them were mine, so I thought the cars were mixed up. Pustekuchen didn't belong to them either from the 3 bags. 5 minutes later 3 new bags with at least the fries in them, the rest were wrong again... Attempt number 3 another 5 minutes later was still wrong, but the contents corresponded to the value of my original order, which I then accepted due to lack of time. I have no idea what's going wrong here, but I'll be avoiding this location in the near future.

The “restaurant” looks absolutely uninviting from the inside as it looks behind the counter. Fries, napkins, cups, everything is on the floor and none of the 6 employees clean it. The tables are completely littered, but that's also the customers' fault. But you could still clean it with a rag. Toilets look really catastrophic in terms of cleanliness

Super disgusting place. The entire floor in the kitchen is full of fries. The tables are all dirty. Ordered a burger without tomato and got one with tomato. Absolutely not recommended!

Every time you're at the MC drive you forget something and then you drive through again to get the thing you forgot and you get insulted stupidly even though I paid for it... I don't know if others have noticed but the drinks are all 0% carbonated and taste old, as if the cola was already stale, otherwise they taste quite good

Never seen such a crappy branch. Disaster. It's not just the food that's fatty. I've never seen anything so disgusting, whether you look at the floor, the food or the employees behind the counter, it just comes to mind. But nice cheap cardboard balls with burgers on them as Christmas decorations. Describes the budget of this store here.

Always worth a visit. Unfortunately, the cleanliness of the restaurant depends on the staff... during the last visit, every unused table and seat was heavily dirty. Today there was a different team at the start and they also cleaned up.

Cold burgers, half forgotten. Sometimes not even through

Green fries at McDonald’s It's a bit cheeky that fries are made from a green potato. If you're not paying attention or something

Pre-ordered/paid online and picked up without any problem 👍

Unfortunately, with drive-in orders there is almost always something wrong/something is missing. We always drive next door as soon as we receive it and check whether everything is correct. It's really annoying and you end up avoiding the store.

Bad, I can't give a good review.

September 8th, 2024 6 p.m., waited 1 hour for food even though everyone in front of me had already eaten, asked 3 times nothing! 1 star too much for the juice shop

Old apple turnover! I wouldn't be writing this if it hadn't happened so many times. The apple turnover was cold, soggy and the dough was totally greasy (much worse than usual). Assume that the apple turnover was thrown into the deep fryer again, as the note stating when the apple turnover must be eaten was obviously torn off. The note was stuck on both sides of the face and then torn away again. What I don't understand is that I eat in a restaurant anyway. Why don't you just make new apple turnovers and bring them to me when they're ready. But no, rules are ignored at the expense of the customers. Shame!

A lot of activity, which can take a while, no problem. But eating half cold is unpleasant.

The food and ambience is the same in every branch! The service is becoming more and more impersonal! Whether you eat there or take away doesn't make the quality any better, I have the feeling that things have gotten worse rather than better in recent years, regardless of whether it's the staff or the products.

What can you say, typical mcces, only compared to others it's even clean, the employees are more relaxed, but that didn't bother me :) and even at 10:30 p.m. the ice machine works here! 😁

Just picked up a Mc Chicken menu at the MC Drive and could scream in anger! It costs €11.70 and you get lukewarm fries and a lukewarm stale watery cola. Only the Mc Chicken was warm. Really sickening! 😡🤮😡🤮😡 That doesn't work at all.

It's a shame, I was in transit… the staff was really nice! Unfortunately I got a stale Coke at the drive counter! Maybe that was disgusting. This store is therefore not recommended to a limited extent.

It was okay there, only we had to wait 30 minutes because a few employees made the food for the car drivers and the other guests and not for us. After a while our order disappeared.

Just waited 36 minutes for 20 nuggets and snack salad. The order was first placed at McDrive, then we waited there for 10 minutes until everyone behind us freaked out and we were asked to go into the parking bay. When we still didn't get anything there after almost 10 minutes, we went in and had to wait another quarter of an hour. Anything to notice at home that my dressing is missing. It's best to fire everyone and reassign them.

I'd rather not go there anymore. What problems might the company management have?

Regular McD. Somewhat limited parking spaces. Table service worked. Was clean when I visited.

I can't completely understand the bad reviewers. Food was delicious as always and delivered very quickly. It wasn't completely clean, but I've seen worse and it was lunchtime.

There’s a system to it… I rarely go there just because the kids always want to, but EVERY time something is missing 👎 Don't think it's an oversight, but there's a system behind it. “Back then” when it was much cheaper, I would have let something like that get away with it, but in the current price range it is unacceptable and just a lousy ploy. I'll avoid that in the future and prefer to eat a stuffed flatbread nearby 😉

So now it's getting borderline when you place an order and then never get it when you take it away? Every time something is missing. Then you go to the checkout and are ignored by incompetent staff who can speak 5 words of German, and after speaking to them several times you are ignored further. I've lived next to this branch for 25 years and I just find it sad, embarrassing, and it's all a shame. It can't be that you treat the customer so disrespectfully. When I thoughtfully saw an old German employee in the back area, I called for her, suddenly the 2 non-German speaking employees came and suddenly spoke German and didn't know what they had done wrong, I just find it cheeky. I've lived my life next door since I was 11, and I've never had such conditions there before. You can tell from the German employees that they don't know what to do anymore.

The cheesiest MC I know. Unfriendly people, incomplete order, cold "old" food. Someone else should finally take over

What can you say? Fast, easy and expensive.

The very last shed... Open until 12:30 a.m. At 12:10 the door was already barricaded. There was nothing left in the MC Drive either.... Customer friendliness looks different.

I'm happy with McDonald's products! 👍

Food isn't always hot. For me the place is not clean enough. I haven't been there for a long time, I'd rather go to Satteldorf where it's clean and the food is hot too.

This is underground. Drove 30 km and when I got home I unpacked and took a hearty bite into the Big Tasty and there was no meat patty on the burger 😡 I'm not a vegan/vegetarian etc. For the money that's a disgrace. You can't forget to put the meat on the burger. Food for 3 people and then something like that. #McDonald’s @mcdonald’s 30.05. Ordered extra cheese on the fish mac and of course not on it!😡 01.06. once again at Mc Donalds Crailsheim and what can I say, ordered another Bigtasty in with extra meat (€2.70) and the extra paid for is not on the burger!😡😡😡😡 It's starting to get really annoying. It's really sad because it happens all the time ! Train your staff better! A complaint has been written and I will be contacted. This has been going on since the complaint was made at the beginning of May.

It's just McDonald's. It's right on the main road, 3000 cars drive past

Citizens are always far too small and taste like nothing. I haven't been to the MC for a long time but it was very disappointing that you only get such a small citizen for over €10.

No glasses. And nothing in return.

I've been waiting in line for 30 minutes and now there's a hair on my food

Food is given to customers from morning. I asked the employees 3 times in a row and the staff were very unfriendly and didn't want to see their mistakes. I politely asked the staff if they could please warm me up the citizen's patty from the morning and they gave me another citizen's patty from the morning then they had salag and meat as well Cold is the name given by mouth and I drove another 10KM down 😾

Toilets stink like a Moldovan toilet & the water in the sink is constantly flowing, there are flies buzzing around you everywhere & service is very slow. I waited far too long for my order and when I finally got it, the waitress seemed to be walking extremely slowly on purpose.

Processed quickly and served in a friendly manner

By far the rancidest crap I've ever eaten in. Staff basically top, the rest is abysmally mangy. I can only recommend everyone to just keep driving. Furthermore, you can catch all sexually transmitted diseases in the toilets because there is no suction, towels or soap. Music was usable. greeting

No salad today, want without cabbage?

The microphone on the Mac drive is very bad, you have to say three times to get something understood

It tastes good, but please put less ice cream in the ice cream parlor next time because I'm sitting here with a pure cup of ice cream in it

I was lied to, cheated and deceived. My loyalty is no longer to you! Snitches!

The last time I was with you. Half of it is missing again. I don't feel like having to go back every time to get the missing goods. In the future I would rather go to Hall. Ridiculous service. Sorry but I can't describe it any other way.

Very friendly lady at the checkout. But that doesn't help me if I take the food with me and the burger is completely destroyed in the packaging and the fries are almost cold and soft. After a short drive I wanted to eat at a parking lot.

Hello ladies and gentlemen, I want to get your attention!!! Yesterday, April 4th, 2024, 3:30 p.m., my son and I visited your restaurant at the address: Germany, Hallerstr.94, 74562 Crailscheim. We placed an order but in order to sit down to eat I had to wipe the table myself because not all the tables there were wiped down! The whole place was very dirty! I got a hair in my fries because the kitchen staff didn't wear hats or gloves!!! This is all terrible! The bun in the smart menu was so sweet that it was impossible to eat it with a chicken schnitzel! And they put so much ice in the Coca-Cola drink that the child couldn't drink it properly! And when we asked the staff for a straw for drinks, they rudely refused us!!!! G Best regards

Cool place... Delicious cuisine.

Fast food, nothing special and the prices were sharply revised upwards. So when you consider that this Fast Foot doesn't keep you full for long, I personally think twice about going to MaC or eating at my favorite Greek restaurant for the same money.

Extremely unfriendly staff, something was forgotten when we ordered, when we went to the drive again and said it, they rolled their eyes and looked annoyed, we weren't understood either...

Mägges, as always. Had a Big Tasty Bacon as a menu for €10.60. Quite a steep price but I was full for now and it was quick and uncomplicated.

Wow I'm horrified. I was planning to spend a relaxing evening with my friends when I suddenly had to wait 10 minutes at the checkout. I've almost lost my appetite because of the wait. The staff is often rude and unfriendly. I am very disappointed

Quality is good, but I always had the experience that something was missing when I picked it up in the drive, which was a little annoying!

There was more water in the cola than cola, plus 200 grams of ice. Restaurant very dirty!

I don't like the ordering machine at all, but I'm probably from a generation that values ​​personal service.

Mitarbeiter unfreundlich, was ich bei ner Systemgastronomie erst recht nicht verstehen kann. Essen lieblos zusammen geschmissen. Außer die ältere Dame in blond war nett und zuvorkommend.

The employees at the checkout were very unfriendly, except for the older blonde lady. Employees at the checkout don't answer questions and run away. All 4 burgers unsalted with no taste.

Mitarbeiter benehmen sich gegenüber Kunden sehr schlecht. Sie stellten mir die falsche Größe her, und als ich darum bat, den Kaffee auszutauschen, bewiesen sie weiterhin, dass alles in Ordnung war. Meine Freundin hat aber die gleiche Position und die richtige große.

Mc Donald's halt 😅 man kann über Tablets bestellen, Essen kommt an Tisch. Was über Service kann man sonst nicht viel sagen, daher eine neutrale Bewertung.

Unfreundliches Personal, die Pommes waren alt, der Boden war verschmutzt.

Schmutzig. Unfreundliche Bedienung. Hunde dürfen nicht ins Restaurant.

Das Essen war kalt die Nuggets und TS und bei Pommes war Code abgezogen es schmeckte nicht gut 🤮 Personal ist aber sehr nett 😊

Vielleicht sollte man entweder die Coupons abschaffen, oder sie funktional schalten. Man besucht einmal pro Woche das Restaurant, steht im Drive und ruft einen Coupon auf, gibt ihn durch und die Dame sagt, er wurde bereits eingelöst. Wie kann das sein? Er wurde nicht eingelöst. Ganz sicher. Zweiter Fall, man möchte angesammelte Punkte einlösen, man ruft den code auf, er ist dreistellig, und die Dame sagt, er muss vierstellig sein. Was läuft hier falsch?? Nicht einmal eine Entschädigung bekommt man, nachdem man 10 Minuten lang den Verkehr aufgehalten hat und nichts erreicht hat. Nie mehr fahre ich in diesen Saftladen.

Auf nem Plant-Burger Fleisch drauf gehabt, geht einfach gar nicht. Und ans Telefon geht auch keiner- um die Beschwerde abzugeben. Unter aller Sau!

MC Donalds halt... Für meinen Geschmack passt das Preis-Leistungsverhältnis nicht mehr.

Habe einen Bigmac gegessen leider war er kalt und der Käse war auch kalt und fest. Enttäuscht!!

Disappointed at the cleanliness and the quality of the food. Dirty tables and overcooked food this is a location I will not be returning too.

Frechheit!! Wollte einen Coupon einlösen, bei dem der Burger 2,99€ kosten würde. Am Schalter hieß es dann, der Coupon geht nicht ohne weitere Erklärung. Laut Bedingungen hätte er aber funktionieren müssen. Burger unwissend trotzdem bestellt (kann ja nicht so viel teurer sein) Burger der regulär 5,49€ kostet, kostet aber in Crailsheim einfach mal 8,30€. Haben alle möglichen Filialen verglichen und nur Crailsheim hat den Burger einfach mal fast 3€ teurer gemacht. Zudem ist die Filiale jedesmal schmutzig.

Im allgemeinen alles super, die alte Frau sehr nett, aber ein Stern muss ich leider einkassieren, Cookies and Cream Tasche wurde vergessen, 🥺

Ein Mc Donalds wie man ihn kennt. Extrem schnelle Zubereitung der Speisen. App Coupons. Bestellen per Handy. Bestellterminals. Essen kann/wird zum Tisch gebracht. Nette Mitarbeiter, auch sehr hilfsbereit. Hygiene ist zu manchen Uhrzeiten verbesserungsfähig.

Os precos sao um pouco mais altos do que no MC Donalds em outros paises europeus, mas continua na media. O lanche oferecido como normal é o grande, e o lanche normal é chamado de pequeno é importante se atentar

Sauberkeit? Dafür, dass Mc Donalds immer dafür wirbt wie kinderfreundlich es dort sein soll ist es ja schon echt blöd, Rutschen abzuschaffen. Dann aber ne spieleecke einzurichten, die nicht bespielt werden kann, weil nichts vorhanden ist und es dort extrem dreckig ist, ist einfach nur frech! Vor 2 Wochen waren wenigstens noch 1-2 Bücher drin und ein Fahrzeug, aber jetzt, komplett leer und echt sehr schmutzig. Für Kinder unzumutbar😒

Wenn meine Schokochakes nicht immer heftig nach Kaffee schmecken würden :(

Sehr schneller Service, warmes frisches Essen und alles sauber! Hat man leider nicht überall.

Спасибо за обслуживание и супер марожна у них.

Sie sind sehr bemüht und ganz ganz tolles Personal man sieht das sie Spass haben bei der Arbeit und es ein tolles Team ist

Essen war frisch zubereitet und wurde bis zum Tisch gebracht

Ist halt mcdonalds nh. Schlechte Auswahl für Vegetarier aber schmeckt meistens okay. Hygiene ist da auch nd groß geschrieben aber was will man machen.

Der Service ist der letzte Misst. Es ist irgendwie immer alles ausverkauft und die Burger die es gibt sind qualitativ sehr schlecht. Ist das Geld definitiv nicht wert. Da ist der Burger King die Straße runter um einiges besser. Am besten schließen die die Filiale und machen lieber einer KFC da rein.

Essen war lauwarm. Sauberkeit lässt sehr zu wünschen übrig. Sah aus als wenn schon Tagelang nicht mehr sauber gemacht wurde. Auf den Toiletten weder Toilettenpapier noch Seife vorhanden.

Ich kann diesen MC nicht empfehlen, das Personal behandelt die Kunden sehr schlecht ... sie haben mich rausgeschmissen. Beim Servieren lege ich die zerknüllten Servietten in die Tüte. und das Essen ist von der schlechtesten Qualität

"Stay cool!" ... ist hier wohl eher als Beschwichtigungsversuch gemeint. Dieses formschöne Getränk im Pappbecher für 4,00 (!!) Euro soll der Cold Brew Caramel Latte sein, welcher auf dem Aufsteller links abgebildet ist. Erfahrungsgemäß hat Crailsheim schon seit Wochen Schwierigkeiten, Eiswürfel zur Verfügung zu stellen. I (don't) want it that way! 🎶

Schlimmster Mc ever, Mitarbeiter verstehen kein Deutsch, dreckig und die Bürger schmecken wie vom Vortag

Ist halt ein ganz gewöhnlicher McDonald's wer dort mit erwartungen reingeht sollte sich eine andere Raststätte suchen

Dunkel, mieser Service, kaltes Essen und völlig verdreckt. Möchte nicht wissen wie es in der Küche aussieht.

Essen war wie immer. Aber das Personal schien ziemlich überfordert und wenig motiviert. Ich musste ca. 10 Minuten warten um zu bezahlen obwohl nur eine Person vor mir war. Die zweite Kasse wurde nicht besetzt obwohl Personal „herumstand“ und nichts zu tun hatte. Wirklich schade.

Ich bin sat geworden, und wurde noch freundlich bedient.

Ja ich hab mir mc smart reingezogen kann ich nur empfehlen und ich war danach sehr satt.

Leider auch einer der McDonald's bei denen die Pommes nur halbvoll und die Burger nicht richtig belegt sind.

Öffnungszeiten bis 24 Uhr.... und dann sind die Maschinen schon viel früher aus.... wozu habt ihr dann so lange auf?

Essen wird wohl klar sein..!👍 der Service ist vielleicht das Problem wenig Sachkenntnis 🫣und es wird viel gemeckert unter dem Personal..( am Drive in) zum zuhören 😅..

Essen war gut, vorallem am Abend aber leider sehr lange Wartezeit.

Mieser MC. Entweder es ist immer etwas nicht verfügbar oder im Drive wird fast immer was vergessen oder falsch ausgegeben. Es kann doch nicht sein, dass ich immer die Bestellung kontrollieren muss. Das ist echt schwach. Wenn Ihr es nicht hin bekommt korrekte Bestellungen herauszugeben, dann lasst es bleiben.

Sehr schnelle Bearbeitung der Bestellung. Essen OK, Fastfood eben...

War sehr schmutzig als ich dort war

Das Personal war sehr gut, sie waren sehr herzlich, meine Bestellung kam schnell und heiß, es war vielleicht das beste McDonalds, bei dem ich in meinem Leben war

Das Personal war sehr freundlich und hilfsbereit und das Restaurant sauber. Auch das Essen war frisch und lecker

Das Preis-Leistung Verhältnis stimmt einfach nicht mehr. Mal eben mit den Kids, vergiss es..... Alles lasch und null acht fünfzehn. Royal TS ist der einzige Lichtblick.

Im Grunde genommen kann man ja verstehen, dass es öfter Mal vorkommt, dass man Stress in der Filiale hat, das bringt das heutige Fast-Food Konsumverhalten so mit sich. Zum Ärgernis wird es aber mittlerweile sehr häufig, wenn einfache Tätigkeiten, wie die Zählung von 9 Chicken Nuggets nicht funktioniert. Wenn ich neun bestelle, neun bezahle, dann möchte ich auch neun bekommen. Da wir regelmäßig mindestens einmal pro Woche dieses Restaurant per MC Drive besuchen, kommt es fast bei jedem zweiten Besuch vor, dass die Chicken McNuggets nicht in der richtigen Menge in die Tüte wandern. Meine Bitte: Bringt den Mitarbeitern das Zählen bei.

Es gibt häufiger Fehler in der Bestellung und jedes zweite Mal Magen-Darm-Probleme...

Kein Schild was mann bestellen kann auf mehrmalige Nachfrage dann was bestellt und Personal nicht so freundlich. Darauf hin essen zum Teil kalt und nicht genießbar.. Zum wegwerfen... Nicht empfehlenswert da Geld zum Fenster raus geworfen... Nie wieder...