McDonald's in Cloppenburg

The lady who works at the front definitely has no place. I have never been treated so rudely and rudely. It's not my fault that the cash register isn't right, but I stayed calm and friendly. I also saw how she dealt with another customer during the distribution. I think we won't be ordering anything else in Cloppenburg. The other employee was helpful and friendly. Luckily the order was right

The food is delicious. It's not very clean but it looks good The workers are very rude

If something is often forgotten when ordering, always check! ! !

The staff was unfriendly and couldn't say please or thank you.

The service was already annoyed in the morning, the food was prepared listlessly, the coffee and drinks were lukewarm and the cleanliness was also very unfriendly. Unfortunately I can't recommend this McDonald's, it's a shame but you could ask for something better.

Unfortunately there is no emphasis on cleanliness. In addition, the product I ordered online was not available, which was only informed to me by the employee after payment.

That doesn't work at all, no customer friendliness, the order was made wrong even though you said three times how you wanted it and you were looked at stupidly just because you went back to change it, so by nice I mean something different.

In the evening I got a double chilli cheese You can't talk about chilli cheese That was a double cheese burger What a nuisance Service was OK

Very quick, the food was delicious and it was also warm. We ordered it to take away

Not enough staff, all tables are dirty, you can sit normally for nine hours. The manager is still pissed off even if you say something.

A hair in the food and cheese in my ice tea was really gross

Thank you for your work. If it's after 8 p.m., then I know where I can go for something to eat. 🙂🍁

McDonald's. There's nothing more to say...😅

Instead of iced tea, I just got water with 1% iced tea. It tasted like water with dish soap without any fun... Thanks for that

Ordered online, received food after 15 minutes. 1 burger was missing (8€), sauce from the salad was missing, no fork. It was just as busy as usual and late in the evening. It was probably too difficult.

Unfortunately, the MC is eating worse and worse, last time it's always cold, nothing happens sometimes but unfortunately it still takes a long time until the food is ready and then it's brought out cold

So fast food is something different, especially when measured against the system product hamburger - what can you say? Moderately full and waited 35 minutes because there were no numbers for the tableSERVICE (as is very often the case). It was dirty, the floor was literally sticky and (well I don't know) but you can put a burger together and it looks like a burger and there are McDonalds where the individual parts are thrown together without any love. Inquiries to the staff due to an incorrect order, it was ordered without onions, were answered rudely (you can see what's going on here - yes, moderately busy so the usual daily business - impudence) This time there was a burger with onions, but hey at least there was a Big Tasty - which no one had ordered. Last time 2 burgers were missing, this time 1 too many. I'm slightly speechless and don't know what to think of it.

One of the worst McDonald's... 1. Excessively long waiting times. 2. If you explicitly state that you should get different toys at the happy meals, they are ALWAYS the same for the children. 3. Often a part of the order is missing... Unfortunately the only shop in CLP

2.5 waiting for order....🤣there are only 2 drivers, these staff are a pure disaster...

Absolute cheek to ask for so much money and felt like they forgot to pack the burgers in the drive-thru 3rd time in a row I'm really fed up with you

You have to wait a long time for your food and when it comes, it's still cold.

Been there three times. The first visit was not impressive. Afterwards everything was fine. Ice cream and burger 🍔 liked it and the price is affordable

They're expensive like the really big ones, but they can't even manage to serve, i.e. pack, an order for a family of three without making any mistakes.

Absolute juice shop! Today in MCDrive I was only attacked because I don't want to scratch my rims. Quote "with the car it would be my last concern" from an employee, and the burger was without sauce. Today was definitely the last time that I got something from the saftads

I ordered 20 nuggets twice and both only got 19. Big minus

It can't be that hard to get my order right once in your lifetime. Was the last time I'll ever order there anything. They gave me an hour old cheeseburger without cheese and my big tasty wasn't even how I ordered it either. They randomly gave me normal nuggets instead of the vegan once I ordered. It is crazy how bad these people work there. And it happened a whole lot of times as well.

Stood repeatedly in Mc Drive for ages. Last time we waited almost 15 minutes, today we waited over 20 minutes for 3 breakfast products ordered. Reason: lack of staff Either eliminate breakfast in this branch or assign 1-2 more people for this time. Complaints via social media are referred to a contact form, my last message was not responded to in 8 weeks.

Shit, I ordered from mcdrive for half an hour, I couldn't come to an agreement and I had to ask for a receipt.

It was never so dirty there, our food was brought to the wrong table, then came back and was touched by three different people and when it finally reached us, it was of course cold

A McDonald's 😅 Staff friendly, but once again we didn't get our order as we ordered it. Unfortunately it's almost standard in this chain 🤷🏻‍♀️

Waited over 40 minutes for the food, which is not normal for a fast food restaurant and then cheeky answers like they probably have to wait

Have visited this restaurant several times to see what the quality is like and I'm now giving my review. 1. Staff needs to be better trained on actions. An example: I ordered the fries mcshaker and received fries, a bag to mix and the seasoning separately. After I asked the staff how or why I got it like that, the only answer was: I don't know how to do it. Well, I figured it out myself. 2. We wanted to order water and it was sold out at 1:00 p.m. on Sunday. At McCafe we ​​saw all the bottles in the display case. When we asked, the only answer was no, we didn't have it. 3. The food is cold to medium warm and has been so on every visit so far. There is room for improvement in all of these points.

About a month ago I noticed a burger was missing from my order, but I was already too far gone to go back. I thought that might happen. Today, after placing my order (McDrive), I checked it straight away and again a burger was missing. I reported this to the staff and received the missing burger. The only idea that comes to my mind is to always check the order directly at the McDrive window in the future, as this happens often in this McDonald's (before me, another customer also checked his order, so the problem must be common ). I understand that errors can occur during peak hours, but here it clearly seems to be a chronic and neglectful problem. Nobody wants to waste their time complaining or being upset that they were cheated. Therefore, I recommend employees to be more specific.

A lot of flies and the order was incomplete. When asking questions, the employee first acted as if we were crazy before correcting it.

So, I want to enjoy and eat my food normally, but then they came. The nasty enemies, the flies. I can't enjoy my food anymore because they attack me and I can't do anything.

Really great campsite. Very clean sanitary facilities.

Very bad had to wait 50 minutes for a mcsmart menu never again!!!

Went to McDonalds with my friends today to buy ONE Coke. Stood at the checkout for a good 15 minutes, with a long line behind us. The employees looked at us the whole time but no one came. It wasn't like they had much to do. Most of them just stood around stupidly. When I spoke to an employee she simply said I should wait and didn't really pay attention to me. The second time she said it could take another half hour. Half a minute ago she complained to the others that they shouldn't stand around so stupidly. So there were more than enough employees who could have served us. Then left after 4 more minutes. Without cola, of course. If you could give 0 stars for the service I would do it!!! Employees are rude and highly incompetent!!

The food was ok but the prices are way too high. I'm annoyed that I had to pay a €2 delivery fee only for the delivery to arrive far too late.

Thanks to the McDonalds employee who simply slapped the tomato onto the burger packaging - I really like that! UPDATE(9/1/23) Another failure Individual burgers were ordered with a chicken nugget box. When I received the order it felt right in terms of weight for the amount of burgers ordered. When we got home it turned out that something was missing again. Great, once again around €8 was given away to this juice shop and its incompetent employees. Sure, I could have checked the order and taken a look, but I didn't. Imagine working at a McDonalds and having to pack order bags and not even being able to do it. It's just reading and packing - ridiculous haha. Overwhelmed with the situation. 0.0 stars for this juice shop. Get new employees and sort out these NPCs. Update 8/14/24 In the McMenu there were 2 Big Tastys on which the patties were missing from BOTH burgers!!!! How can something like this happen? This store is a complete waste of money, every time something doesn't fit.

The owner of this restaurant, Cloppenburg 49661, is very stingy. The restaurant is very hot in the summer and he does not turn on the air conditioning. Even the employees suffer from the heat, although he gets the money he asks for from the customers and there are a lot of flies in the restaurant and they are very annoying. As for other McDonald's restaurants, you sit and feel comfortable without any disturbance.

So if it's too difficult to get an order COMPLETELY done, you should think about your people

I went to McDonald's for the first time in Cloppenburg and was shocked. Due to the large number of customers that McDonald's generally has, it never meets the hygiene measures, but Cloppenburg has surpassed everything in terms of negativity. It smelled terribly so you could only sit outside. We only ordered an ice cream, a coke and a fries. The ice cream had completely melted, the cola must have been sitting for a while because the cup was completely softened and the fries had definitely been warmed up again in the deep fryer. Disgusting. Never again ! 🤢

Eating like any McDonalds but a 20 minute wait is no longer fast food for me😕

The biggest dirty shop can't even manage to pack an order properly. You should fire everyone and hire people with sense. It can't be that when you order three things, two are wrong and then you have to wait another 45 minutes for a cheeseburger, fries and Coke. Really sad and then getting the order wrong. All you have to do is press a few buttons and pack properly. What's so difficult?

Almost every time we order something is missing: preferably fries and squash. In addition, the restaurant is by far the uncleanest in the entire area. The floor is sticky, the tables are not clean at all.

Quite fine in itself. There are better and worse McDonalds. Service is sometimes terrible, especially when there is a lot going on, there is spontaneously no table service etc... Sometimes the numbers are not even called and then the food is already sitting cold for 10 minutes at the front when it is served. Otherwise the employees are nice, just like you know from other branches. I also absolutely don't understand the opening times, especially on weekends. Because these are sometimes chosen arbitrarily. Officially they are open until 2 a.m., but they close as the employees see fit. Sometimes as early as 1:30 a.m., but sometimes as early as 1 a.m. But never at 2 a.m. Really funny, I don't understand this "we're open until 2 a.m." advertising/rule... Are there any explanations as to why this arbitrariness exists here? Today on August 4th. it was the case again. Spontaneously go to Mecces and eat there. Shortly after 1 everything was closed again... Really great if you don't want to eat in the car in the pouring rain.

The 4th time we ordered cheeseburgers without sauce and they still made it with sauce 4 times we drove there and back and it was always wrong

I was shocked to see that the fries that had been returned were thrown back into the display. When I asked the person in charge, I was just smiled at and ignored. I then pointed out this behavior to the branch management. Here I was informed that the person involved would be confronted with it. Unfortunately, not the only thing that happened to me was there. Unfortunately we had to wait over half an hour until we got our food. Our pre-order had been displayed on the pickup screen for a long time. But it was only processed when the number was deleted again. I cannot judge whether this has anything to do with my comment. I'm still waiting for a response from the franchising company responsible for this branch.

I ordered a strawberry milkshake and got a vanilla milkshake. I went to an employee and complained about it. The employee took the vanilla milkshake, looked in it and threw it away. Then he made another shake and I got another vanilla milkshake. No strawberry milkshake. Then I just took my vanilla milkshake and left.

Staff totally overwhelmed and also very unfriendly.

I wanted to get something with my mother today at 1 p.m., but the employees just said that everything was broken even though there were people sitting there

It was super busy. But they were helped well. Staff very friendly.

The food is like everywhere else, sometimes the staff is a bit slow. This time the young man wasn't even able to say anything when he slammed our food on the table.... must have had another bad day....

Cool location, free WiFi, great offers, with coupons in the app, what more could you want?! Today the good lady in service in Cloppenburg unfortunately earns a -20, she shuffles slowly across the floor as if she had just gotten out of bed. The food was cold when it arrived at the table. If you don't want to work, you should leave it alone...disaster unfortunately!

Except that the food didn't really fill you up...it was good as always

It's a shame that you can't get reliable ice cream even in summer.

It was very disgusting, the food wasn't tasty MC RIP, the meat was very soft and cold, everything was full of flies, everything was dirty everywhere. Orders with extra requests will not be honored. Employees very unfriendly. This McDonald's should be cleaned properly.

Food totally cold and unappetizing to look at. The whole store is full of flies... Unfortunately we forgot a drink and so ordered a small Sprite separately. We then had to wait 10 minutes for that. Basically, the employees are unfriendly and seem annoyed by everything and everyone. Definitely not another visit to this McDonalds!

Unfortunately you usually only get half of what you ordered. I redeemed the coupon tonight with a 6 nugget and a tasty bacon. When I got home, only the nuggets in the bag were very disappointing

Ordered takeaway at 9:20 p.m. Went home and realized that something was missing again. Then went back and complained. After 20 minutes we finally received the missing wraps. The one that was put into storage was only lukewarm at home. The other one, where there was an extra request, was still warm. The shift manager “Felix” was once again very unfriendly. If he's there I'll avoid the store.

On July 10, 2024 around 1 a.m. we ordered food from mc drive and that's the 3 times I've ordered vegetarian and always get meat!!! This is a disgrace!!!! This is absolutely the last time I order food from you!! Next time I'll be at Burger Kind!!! They have never made any mistakes!!! I hope you learn from it!! This should never happen because there are people who are allergic This complaint wouldn't have gone in if you had answered the phone!! I called 4 times to clarify it!!!!

Fast cuisine. ....but very often something is missing when you order something to take away. The burgers are put together carelessly in the Fiale Cloppenburg. And the branch manager doesn't even have a small excuse if something goes wrong. Will be issued without a word. Although the food already received is currently getting cold. Most of the employees are very friendly despite the high pressure.

Every time the orders are incomplete, absolutely every time without exception, today a cheeseburger and a toy were missing which I noticed immediately, when I got home I noticed that 2 fries that I had bought specially were missing, it's not possible to drive there again, and it wasn't even packed in a happy miel bag like I ordered for my child, I rarely go to McDonalds in Cloppenburg and one of the reasons is that you always pay more than you get in the end 🤬

30° outside and no ice-cream. 10min in mack drive for nothing🥲

Very nice staff, helpful towards people, you have treated us with respect, please keep it up, kind regards, Andi Hinrichs, I am a public person

Unfortunately the floor was very greasy and greasy.

We could hardly eat while fighting with flies 😔😔😔

Ordered online Milkshake came without a straw Cheesecake smelled and tasted like a cheeseburger Wouldn't again

The ice cream machine never works ridiculously

Forgot a burger again. Thank you for that! Really bad

If you don't pay attention to the order and get takeout, you get home to find that you only received half of what you paid for....

What would you like to say about a classic modern McDonald's. Staff friendly and happy to help. But you can only order via the terminals. Everyone has to decide for themselves whether this is customer-friendly, at least it is brought to the table and they don't have to stand stupidly and wait.

Like a McDonald's. You know what you're getting.

A short stop is always welcome to enjoy the Mc Bürgers!

Disaster mc toast sticks in the bag cay latte tastes like mothballs and the pancakes knubel hard never come out of the toilet again worse than at a train station totally disgusting

Rarely have I had such bad hamburgers.

I'm really disappointed, it's not the first time I've gotten cold food in Cloppenburg after waiting for almost half an hour, even though I had already pre-ordered via the app. When I went to the staff with the burger, I received a new one but had to wait at the front I wasn't allowed to go back to the rest of my menu, which was of course completely cold due to this waiting time It's really annoying and I won't be coming back anytime soon, even though I used to eat at least a little something here almost every week, but it's getting enough to get such bad food for the money

Unfriendly, annoyed order taker. This makes you wonder if there is no more employee training these days. Sauce for the Mc Flurry was neither asked nor was it on our ice cream. Something is always missing.

It's a good fast food restaurant if you expect star cuisine, you're in the wrong place here, but it's good for a fast food restaurant.

The blue-haired one is so sweet. Jaquline wrote her number on the receipt for me or something. Great service!

Something is always forgotten. No matter whether it's a small or large order. If you ask, it will be described well or prepared anew, but you can't go back every time. Thank you and never again.

Shocked!! The children's chair was so dirty!! After asking if someone could please clean the chair, we got a rag and cleaned the chair and table ourselves. We don't even need to talk about the soil. It was so disgusting, I won't go into that store again, even in dirty shoes. Never again … I couldn't take so many pictures to bother other people but it was really extremely dirty!!

Sitting very comfortably, eating comes relatively quickly. I'd love to go there.

Just ordered something, unfortunately we are missing 2x fries and the sauces. It's a shame that you pay a lot of money for it and can't even get someone to answer the phone to have the things delivered!

Typical McDonald's. Exactly what I expected.

It's a shame you can't give zero stars. It's called a fast food restaurant but it's slower than Starfish! I add: I order chocolate milkshake with chocolate sauce every time BROTHER EVERY TIME I GET DIRTY VANILLA MILKSHAKE ARE YOU ALL STUPID????????????

Waiting too long in the drive. Half an hour isn't possible. Disorganized to the point of not being possible anymore. All in all, terrible. Not recommendable. And employees too snotty. I would advise everyone against this store.

Fries lukewarm (i.e. really bad, not just a little). No table service offered, probably because late and weekend. I wanted to eat the fries anyway because I was in a hurry, but that wasn't possible, so I waited for fresh ones (again, no offer to bring them to the place where my burger had to wait alone). On the second attempt, the fries were hot, but unfortunately quite oversalted. Again, I didn't want to complain (and wait), so I reduced some of the salt, which is a lot of effort and time for each frie. Overall, not the experience I expected, it could be better!

Total chaos with orders! Despite pre-ordering online, I still had to wait 30 minutes. At home, all 5 sauces were missing. The employees all seemed very overwhelmed today.

The tables were dirty. All four of the burgers from the MC Smart menu looked like they had been taken out of the trash. No napkins at all without asking. In the kids menu, the gift was only available upon request.

Were there last night. It took forever for the food to come. We ran out of fries and chicken burgers. As a replacement there were cheeseburgers that weren't worth the money. The Chrispychicken didn't work at all. Instead of the cappuccino we ordered, we had coffee. We won't go there again.

Waiting 120 minutes for the food and it's not there yet......

We had to wait over 2 hours for our food when it finally arrived half of it was missing. When I called I was immediately shouted at and hung up on. When I tried to call back there was no answer. Absolutely anti-social behavior from the staff never again and not recommended

Was in the mc drive today at around 3 p.m., that took 20 minutes, no longer normal, I only ordered 2 cheeseburgers and 6 mcnuggets, the burgers were almost cold and the cheese wasn't melted, and there was almost no ketchup and it was dry, no excuses, nothing the very last time!!!

Delicious food and nice employees

....I wasn't thrilled, but the pictures of advertising and what you actually get really make sense I didn't have a shred of lettuce on my hamburger, and neither remulade, onion or ketchup 🙃 so I helped myself to some of the sweet and sour sauce on my side dish I am aware that there are no star chefs, but that was just a wobbly roll and dead fried meat!!!

At the McDonald's branch in Cloppenburg I had a disappointing experience that was lacking on several levels. At first it seemed like points were being deleted in the app for no apparent reason, making the loyalty rewards scheme questionable. When I ordered spiral fries, it turned out that regular fries were also included, indicating carelessness or a lack of quality control. Additionally, a sauce container was missing which further detracted from the overall experience. The lack of provision of basic items such as sauces and sugar shows a negligence factor on the part of the staff or a possible failure to assemble the orders properly. Overall, this experience left a negative impression regarding the quality of service and the care taken in order processing. Such incidents can affect customer trust in the brand and require a review of internal processes to ensure customer expectations are met.

Every single time i regret that i eat in mc donald. Sorry but true.

Fries were, presumably warmed up again in the deep fryer, were very saturated with fat, so not to be expected, not good. Otherwise the food, burgers and Mc Nuggets, was fine as you would expect from McDonalds. Young female waitress at the checkout, friendly and helpful. With the voucher program the price is ok, normal prices otherwise feel quite high.