McDonald's in Wernberg-Köblitz

Fast service, food was freshly prepared

Good location, right on the A93. Modern facilities

As always, fast food and clean toilets. Recommended.

A huge compliment to the Mc Donalds team... Very fresh vegetables and the burger looked amazing....not like the last few....just great...respected

Insanely crowded McDonald's. The workers do an amazing job but are certainly not paid enough for it. Women queuing at the toilet was very unpleasant. Food was quick.

Very dirty and especially the toilet extremely unclean.

The food is the same as usual but the toilets, dirty, no toilet paper, no paper towels

The bacon in the burger was overdone. Otherwise fine

Everything was clean, ordering was quick, food was fresh. Staff very friendly. Toilets clean.

Italiano: Uno schifo. Panino totallymente freddo, se not avete voglia di lavorare statene a casa vostra coltivare l'orto German: A mess. Completely cold sandwich, if you don't feel like working, stay at home and tend to the vegetable garden

Ordered coffee online, the employee was unfriendly, no sugar, no milk 😡

In any case...the toilets were also very clean 😊😁

Toilets should be kept cleaner.... Broken lid and poor hygiene 👎

We ate there as a school class. There were seven of us sitting at a table and there was far too little space as there were only tables for a maximum of six people. We got two unsalted packs of fries and two drinks that didn't have any ice cubes in them. When I asked the staff if they could please give me salt, unfortunately neither of them spoke German and couldn't help me. Many people also had the problem that their burgers were put together so stupidly that they fell apart while eating. But you still have to say that there were a lot of people in the McDonald's at that time and the staff was under a lot of stress.

Underground service. Short and unfriendly!

Everyone knows the food and the rest But the food here is particularly bad. We just feel bad after a visit. A real sick MC

Full, toilet not clean but the cappuccino was good

Unfriendly answer to the polite inquiry as to whether oat milk was available for cappuccino: “If it doesn’t exist, then it doesn’t work?” The McWrap Scrambled Egg was a lettuce wrap with at least a hint of egg.

Spending only a wooden spoon and not a cake fork for the chocolate cake is a challenge.

Waiting for half an hour for fast food 🥱 My order was paid for over half an hour in front of a lot of people and I was able to wait for free, but I wasn't angry anymore because the nice blonde lady at the checkout gave us a chocolate bag as compensation.

Everything is dingy and unhealthy as always, only the coffee is nice and hot!

Different opening times are not maintained either on Google or on the McDonald's website. Very unfortunate. You could have saved yourself the journey.

Pick up screen defective or not in use. Doesn't lead to a great waiting and pickup experience because you don't have an overview of your number.

Although it is open until 2 a.m. on Fridays and Saturdays according to the notice (not a public holiday December 28, 2024) - I am standing in front of the closed door with my hungry family at 12:50 a.m. The kids were looking forward to McDonalds the whole time. What a bitterly disappointing situation!

Fast service, friendly. Parking lot could be a bit bigger.

Portafilter machine is apparently broken, you could make espresso for me. If you ask, it's the grinder. Well at least the lady was friendly.

Addendum 11/22/24 Same sad picture as the last reviews!!! Addendum 11/28/23: Dirty tables again. The garbage truck is overflowing. Apparently they still haven't learned anything! Sad, really! Addendum 9/21/21 After over a year, there has been no improvement in hygiene in the guest room. Few guests but unfortunately no clean table found. The tables were not cleaned during the entire stay of around 30 minutes. Hopefully they work more hygienically in the kitchen! Visit today, June 8, 2020, 7 p.m. No tables are wiped down after guests leave!!!!! The employees prefer to stand around and chat. The toilets also looked like shit. Even here I expect a little more responsibility.

I really liked this mac donald. It was cozy, the food was hot and the toilets were clean. It was well attended.

They are super nice, good quality food and drinks

This McDonald's branch is one of the most chaotic and unkempt I know.

Food was wrong again, we waited almost 20 minutes!!!

The food is good, but MEGA SLOW FOOD. I didn't receive the order. I had to ask for my order. It just got overlooked...

Very crowded and tables were not wiped down.

McDonald’s at the rest stop. There are very few parking spaces directly in front of the McDonald's (there are still a few across the street from the rest area). The toilets were somewhat clean. Ordering possible via the usual terminals. Food was served quickly.

One of the better McDonald's branches in the area. Always nice staff and everything clean.

Excellent Great, good fast and very nice staff I recommend to everyone

Service, friendliness, cleanliness okay. Quality of the food especially fresh average.

We were on the way back and needed a quick stop including some food. Everything was perfect. A good McDonald's experience.

It's a hit or miss, some workers are nice and helpful and other rather rude. Usually worse in the late hours

Want a McFlury frozen yogurt…. Lady at the McDrive: “We don’t have it anymore in winter” so why is it advertised outside? and why is we talking about winter here when it's not even officially autumn yet?

The Mäces I trust on all my road trips to Austria or further south 😅

How can it be that you order, the order is given to someone else and shortly afterwards the order that was for us is taken back by the other person and given to us. Then you have to be insulted in a foreign language when you point out not to accept the order because you don't know whether the drink has already been sipped/drunk. If the service is already standing around looking bored, that says it all. Getting worse with the McFress. Luckily, that was my last visit to this store. No matter what location No more

Waiting too long at the checkout, the store is too tight

Fast food but clean and good service

Order was partly wrong. Instead of chicken burger there was cheeseburger, which was already cold. Staff was unfriendly and cleanliness is different.

My order was completely cold, order status invisible, chaos at the checkout... just far from it

I haven't seen such a poorly organized McDonald's in a long time. Noisy overcrowded, dirty floors and tables, the employees have to carry the trays to the back one by one, outdated posters from expired promotions, toilet paper is lying loose because the roll is too big for the holder. Staff at the service no hello no bon appetit actually didn't have a word to say. It's not even enough for one star. Well at least the food was halfway passable.

The McDrive speaker for the order is far too quiet. We ordered 2 McSmart menus. The fries were lukewarm and had probably been waiting to be picked up for a while. The burgers were similar, the top one was fresh, the bottom one was already dry, flaky and not even lukewarm. Until you realize this, it hardly makes sense to turn back.

Unfortunately, you are attacked by wasps outside.

You know how it is with Mekkes, stable, but it doesn't have to be every day!

Long queues Despite ordering via display, I had to wait 10 minutes for the drinks...

Good cuppachino. A little expensive.

Unfortunately the fries were cold

Unfriendly employee at the counter. Never in a good mood

Absolutely unfriendly shift manager... I even gave them the chance to get the problem sorted out... But the answer was that they would simply go to Schwandorf in the future was the wrong answer

Just normal McDonald's, nice staff and good food

Like every good McDonald's in Germany, a bit expensive but good quality! Toilets are clean, there are only a few parking spaces available.

The food is fine, but according to the expression of the staff, they would rather go home.

Were only there for a cappuccino

Food was very good. Cleanliness was ok. Waiting time was still acceptable. Well attended McDonald's.

Boss smelled of alcohol, mold in the drink, waiting time of over 30 minutes.

We ate here on a Sunday and were disappointed. It was very crowded and we had to wait 25 minutes just to order. The food itself came quickly but 2 out of 3 burgers were totally cold and therefore worth a ton. The ice cream I ordered didn't come at all. When I asked an employee, they couldn't help me because she couldn't speak a word of German or English. A second employee then called the manager and he helped me quickly, but unfortunately there was no more ice cream at lunchtime. So we left disappointed and hungry.

A good, big and clean McDonald's, with everything one is used to from elsewhere. Only the service could be faster. There were only a few cars in the parking lot and we waited anyway as if they were making fries from fresh potatoes and putting yeast on hamburger buns...

Super nice staff and the food was great...unfortunately very loud and the toilet wasn't that great But still gladly again

Instead of a Big Mac Bacon, I got a Big Mac double, I didn't get 0.5L of Coca-Cola, but only about 0.3L.

I do not like it. They don't have a wopper.

A visit to the McDonald's branch in Wernberg-Köblitz can be described as a mixed experience. On the one hand, there is the food, which can certainly be described as satisfactory. Classic McDonald's menu items, like the Big Mac and Chicken McNuggets, were fresh and had the familiar flavor you'd expect from this fast food chain. The variety of menu options, including the selection of drinks and desserts, was also impressive and catered for all tastes. On the other hand, the cleanliness of the branch unfortunately has to be criticized. During my visit the tables were not completely clean and there were leftovers from previous customers. The floor also appeared to not have been swept or mopped for a while, making for a less inviting overall impression. In an area where food is consumed, cleanliness is of utmost importance and there is definitely room for improvement. The staff was friendly and the order was taken quickly, which highlights the service as such. The efficiency with which the orders were processed was impressive and the waiting time was limited. The branch's location is convenient and easy to access, making it a convenient stop for travelers and locals. The drive-thru service worked smoothly and offers a good option for those who are on the go and don't have much time. Overall, the McDonald's branch in Wernberg-Köblitz offers a quick and satisfying dining experience, which is, however, marred by the lack of cleanliness. If this aspect were improved, the branch could be an even more pleasant place for a quick meal. Hopefully management will take the feedback seriously and take action to increase cleanliness standards.

That was nothing. One employee creates five jobs. Take the order, collect it, pour drinks, bring them to the table and collect. Two machine coffees for 6 euros (small) took 13 minutes to pick up yourself. There is another way to be friendly.

Except for 'no ice cream!' it worked.

McDonald's is McDonald's. But the toilets are super clean. Great staff

Average McDonalds, coffee McDonalds - typically good, service friendly! Good and easy to reach from the highway! Everything OK here again today!!

We were passing through... The staff is completely overwhelmed, snapping at each other in front of the customers... well, my goodness... and that's 5:30 p.m

Very nice employee at the drive-in. Burgers and fries freshly prepared.

Super nice staff. Above all, very child-friendly.

According to the internet, open until 3 a.m. on Saturday. Went there at 2:30 after a concert and everything was closed.

Never had worse fries than in this McDonalds. Got warmed up old 2 hour fries. Ordered McSmart menu.

I had to pay for my meal again even though my credit card was charged. The payment showed up in their system as "Not Paid" on my phone as "Paid". The amount has now been charged in full and paid to the credit card company. A slight suspicion of fraud on my part was also expressed. I do what I always do when I'm annoyed. No more McDonald's for 10 years. That costs the most.

Beautifully modern. Were in transit. I think it's good to order food at the terminal and the table service also worked

Very close to the Oberpfälzer-Wald motorway junction with shops in the immediate vicinity such as discount stores, drugstores and electronics stores.

Friendly decor, very good coffee

Service was very, very slow even though it was relatively empty.

Burgers, as always, not the best. Service is friendly.

The service attitude is too bad, maybe because I am Chinese and I feel discriminated against and treated differently.

They can't get the order right 👎🏿

This is a McDonald's that you can confidently recommend. Everything looked tip top, tasted good and everything went smoothly... Perfect fast food break.

Very bad experience :( Unfriendly, unhelpful staff, the food (scrambled eggs with bacon) was inedible and had a pungent chemical taste I'm not used to something like that from McDonald's 👎

Not nice here and neither is the munch for breakfast.

There was a very long queue for the toilet and it wasn't very clean. The staff was friendly and food as always

Rude service, extra paid ingredients are given on burgers and normal sauces on burgers are not included.

Relatively clean for a McDonald's and a service that, although with a slight Upper Palatinate dialect, is easy to understand, unfortunately now an exception at McDonald's.

Dirty. Should be completely overhauled.

If you offer table service, you should stick to it. But no, the signs for this cannot be found anywhere. But the main thing is that there are 5 employees standing around and chatting. Yes, don't work too much.

McDonald's is a friend of children in the toilet, the water for washing is cold, it couldn't be colder

Parking situation on site is modest. Everything is very narrow and confusing. In general, McDonald's is becoming more and more expensive. It's getting old here in Wernberg. Service ok. Staff friendly.

McDonald's, good quality, very good location, right on the A93

Tak by to mělo vypadat v každé restauraci 👍

Sehr saubere McDonald‘s Filiale. Essen typisch wie man es kennt. Mir sagten die Pommes nicht zu. Waren sehr fettig. Das Personal war freundlich. Kann man durchaus mal machen wenn man auf der Durchreise ist.

Liebe Leser*innen*außen Heute möchte ich meine Erfahrung mit diesem "Gastronomie" Betrieb mit ihnen Teilen wenn man diesen überhaupt so benennen kann wir ( Frau + 7 Kinder) kamen eines Samstag Abends in das Etablissement gegen 22 Uhr. Wir wurden begrüßt von einem gewaltigen Gestank von Fett der vermutlich aus der Küche kam, wir nahmen an einem Tische platz (Sehr eng) und warteten bestimmt eine halbe stunde da die Bedienungen uns nicht zu beachten schienen Abgesehen davon das wir bis zu diesem Zeitpunkt noch nicht mal die Karte bekommen hatten nervte auch ein sehr Lautes und wiederkommendes piep Geräusch aus dem Küchenbereich die nebenbei bemerkt komplett offen und keinerlei Raumtrenner sich dort befindet. Nach einiger Zeit des längeren wartens und des Quengeln der Kinder ging ich dann nach vorn dort sagte man mir das ich doch am elektronischen Schalter meine Bestellung aufnehmen sollte auf meine Frage was den die Empfehlung des Hauses sei wurde ich blöd angeschaut. Schließlich bestellte ich dann über das sehr umständliche System und wir bekamen unser Essen dann auch sehr Schnell... (Die Wartezeit war so kurz das nicht mahl ein Gruß aus der Küche kommen konnte... ) Abgesehen davon das wir ein Kind auf dem Klo verloren würde ich den Laden eher weniger empfehlen ich sah dort aber eine schöne Frau deshalb 5 von 5 Sternen. Ich Freue mich nicht auf den Nächsten Besuch !

Hab auf eine Apfeltasche 30min gewartet und erst nach der 2. Nachfrage bekommen.

Ein McDonald's wie jeder andere.