McDonald's in Wernberg-Köblitz

McDonald’s at the rest stop. There are very few parking spaces directly in front of the McDonald's (there are still a few across the street from the rest area). The toilets were somewhat clean. Ordering possible via the usual terminals. Food was served quickly.

One of the better McDonald's branches in the area. Always nice staff and everything clean.

Excellent Great, good fast and very nice staff I recommend to everyone

Service, friendliness, cleanliness okay. Quality of the food especially fresh average.

We were on the way back and needed a quick stop including some food. Everything was perfect. A good McDonald's experience.

It's a hit or miss, some workers are nice and helpful and other rather rude. Usually worse in the late hours

Want a McFlury frozen yogurt…. Lady at the McDrive: “We don’t have it anymore in winter” so why is it advertised outside? and why is we talking about winter here when it's not even officially autumn yet?

The Mäces I trust on all my road trips to Austria or further south 😅

Waiting too long at the checkout, the store is too tight

How can it be that you order, the order is given to someone else and shortly afterwards the order that was for us is taken back by the other person and given to us. Then you have to be insulted in a foreign language when you point out not to accept the order because you don't know whether the drink has already been sipped/drunk. If the service is already standing around looking bored, that says it all. Getting worse with the McFress. Luckily, that was my last visit to this store. No matter what location No more

Fast food but clean and good service

Order was partly wrong. Instead of chicken burger there was cheeseburger, which was already cold. Staff was unfriendly and cleanliness is different.

My order was completely cold, order status invisible, chaos at the checkout... just far from it

I haven't seen such a poorly organized McDonald's in a long time. Noisy overcrowded, dirty floors and tables, the employees have to carry the trays to the back one by one, outdated posters from expired promotions, toilet paper is lying loose because the roll is too big for the holder. Staff at the service no hello no bon appetit actually didn't have a word to say. It's not even enough for one star. Well at least the food was halfway passable.

The McDrive speaker for the order is far too quiet. We ordered 2 McSmart menus. The fries were lukewarm and had probably been waiting to be picked up for a while. The burgers were similar, the top one was fresh, the bottom one was already dry, flaky and not even lukewarm. Until you realize this, it hardly makes sense to turn back.

Unfortunately, you are attacked by wasps outside.

You know how it is with Mekkes, stable, but it doesn't have to be every day!

Long queues Despite ordering via display, I had to wait 10 minutes for the drinks...

Unfortunately the fries were cold

Good cuppachino. A little expensive.

Unfriendly employee at the counter. Never in a good mood

Absolutely unfriendly shift manager... I even gave them the chance to get the problem sorted out... But the answer was that they would simply go to Schwandorf in the future was the wrong answer

Just normal McDonald's, nice staff and good food

Like every good McDonald's in Germany, a bit expensive but good quality! Toilets are clean, there are only a few parking spaces available.

The food is fine, but according to the expression of the staff, they would rather go home.

Were only there for a cappuccino

Food was very good. Cleanliness was ok. Waiting time was still acceptable. Well attended McDonald's.

Boss smelled of alcohol, mold in the drink, waiting time of over 30 minutes.

A good, big and clean McDonald's, with everything one is used to from elsewhere. Only the service could be faster. There were only a few cars in the parking lot and we waited anyway as if they were making fries from fresh potatoes and putting yeast on hamburger buns...

We ate here on a Sunday and were disappointed. It was very crowded and we had to wait 25 minutes just to order. The food itself came quickly but 2 out of 3 burgers were totally cold and therefore worth a ton. The ice cream I ordered didn't come at all. When I asked an employee, they couldn't help me because she couldn't speak a word of German or English. A second employee then called the manager and he helped me quickly, but unfortunately there was no more ice cream at lunchtime. So we left disappointed and hungry.

Super nice staff and the food was great...unfortunately very loud and the toilet wasn't that great But still gladly again

Instead of a Big Mac Bacon, I got a Big Mac double, I didn't get 0.5L of Coca-Cola, but only about 0.3L.

I do not like it. They don't have a wopper.

A visit to the McDonald's branch in Wernberg-Köblitz can be described as a mixed experience. On the one hand, there is the food, which can certainly be described as satisfactory. Classic McDonald's menu items, like the Big Mac and Chicken McNuggets, were fresh and had the familiar flavor you'd expect from this fast food chain. The variety of menu options, including the selection of drinks and desserts, was also impressive and catered for all tastes. On the other hand, the cleanliness of the branch unfortunately has to be criticized. During my visit the tables were not completely clean and there were leftovers from previous customers. The floor also appeared to not have been swept or mopped for a while, making for a less inviting overall impression. In an area where food is consumed, cleanliness is of utmost importance and there is definitely room for improvement. The staff was friendly and the order was taken quickly, which highlights the service as such. The efficiency with which the orders were processed was impressive and the waiting time was limited. The branch's location is convenient and easy to access, making it a convenient stop for travelers and locals. The drive-thru service worked smoothly and offers a good option for those who are on the go and don't have much time. Overall, the McDonald's branch in Wernberg-Köblitz offers a quick and satisfying dining experience, which is, however, marred by the lack of cleanliness. If this aspect were improved, the branch could be an even more pleasant place for a quick meal. Hopefully management will take the feedback seriously and take action to increase cleanliness standards.

That was nothing. One employee creates five jobs. Take the order, collect it, pour drinks, bring them to the table and collect. Two machine coffees for 6 euros (small) took 13 minutes to pick up yourself. There is another way to be friendly.

Average McDonalds, coffee McDonalds - typically good, service friendly! Good and easy to reach from the highway! Everything OK here again today!!

McDonald's is McDonald's. But the toilets are super clean. Great staff

Except for 'no ice cream!' it worked.

Very nice employee at the drive-in. Burgers and fries freshly prepared.

We were passing through... The staff is completely overwhelmed, snapping at each other in front of the customers... well, my goodness... and that's 5:30 p.m

Super nice staff. Above all, very child-friendly.

According to the internet, open until 3 a.m. on Saturday. Went there at 2:30 after a concert and everything was closed.

Never had worse fries than in this McDonalds. Got warmed up old 2 hour fries. Ordered McSmart menu.

I had to pay for my meal again even though my credit card was charged. The payment showed up in their system as "Not Paid" on my phone as "Paid". The amount has now been charged in full and paid to the credit card company. A slight suspicion of fraud on my part was also expressed. I do what I always do when I'm annoyed. No more McDonald's for 10 years. That costs the most.

Beautifully modern. Were in transit. I think it's good to order food at the terminal and the table service also worked

Very close to the Oberpfälzer-Wald motorway junction with shops in the immediate vicinity such as discount stores, drugstores and electronics stores.

Friendly decor, very good coffee

Service was very, very slow even though it was relatively empty.

Burgers, as always, not the best. Service is friendly.

The service attitude is too bad, maybe because I am Chinese and I feel discriminated against and treated differently.

They can't get the order right 👎🏿

This is a McDonald's that you can confidently recommend. Everything looked tip top, tasted good and everything went smoothly... Perfect fast food break.

Very bad experience :( Unfriendly, unhelpful staff, the food (scrambled eggs with bacon) was inedible and had a pungent chemical taste I'm not used to something like that from McDonald's 👎

Not nice here and neither is the munch for breakfast.

There was a very long queue for the toilet and it wasn't very clean. The staff was friendly and food as always

Rude service, extra paid ingredients are given on burgers and normal sauces on burgers are not included.

Relatively clean for a McDonald's and a service that, although with a slight Upper Palatinate dialect, is easy to understand, unfortunately now an exception at McDonald's.

Dirty. Should be completely overhauled.

If you offer table service, you should stick to it. But no, the signs for this cannot be found anywhere. But the main thing is that there are 5 employees standing around and chatting. Yes, don't work too much.

McDonald's is a friend of children in the toilet, the water for washing is cold, it couldn't be colder

Parking situation on site is modest. Everything is very narrow and confusing. In general, McDonald's is becoming more and more expensive. It's getting old here in Wernberg. Service ok. Staff friendly.

McDonald's, good quality, very good location, right on the A93

Tak by to mělo vypadat v každé restauraci 👍

Sehr saubere McDonald‘s Filiale. Essen typisch wie man es kennt. Mir sagten die Pommes nicht zu. Waren sehr fettig. Das Personal war freundlich. Kann man durchaus mal machen wenn man auf der Durchreise ist.

Liebe Leser*innen*außen Heute möchte ich meine Erfahrung mit diesem "Gastronomie" Betrieb mit ihnen Teilen wenn man diesen überhaupt so benennen kann wir ( Frau + 7 Kinder) kamen eines Samstag Abends in das Etablissement gegen 22 Uhr. Wir wurden begrüßt von einem gewaltigen Gestank von Fett der vermutlich aus der Küche kam, wir nahmen an einem Tische platz (Sehr eng) und warteten bestimmt eine halbe stunde da die Bedienungen uns nicht zu beachten schienen Abgesehen davon das wir bis zu diesem Zeitpunkt noch nicht mal die Karte bekommen hatten nervte auch ein sehr Lautes und wiederkommendes piep Geräusch aus dem Küchenbereich die nebenbei bemerkt komplett offen und keinerlei Raumtrenner sich dort befindet. Nach einiger Zeit des längeren wartens und des Quengeln der Kinder ging ich dann nach vorn dort sagte man mir das ich doch am elektronischen Schalter meine Bestellung aufnehmen sollte auf meine Frage was den die Empfehlung des Hauses sei wurde ich blöd angeschaut. Schließlich bestellte ich dann über das sehr umständliche System und wir bekamen unser Essen dann auch sehr Schnell... (Die Wartezeit war so kurz das nicht mahl ein Gruß aus der Küche kommen konnte... ) Abgesehen davon das wir ein Kind auf dem Klo verloren würde ich den Laden eher weniger empfehlen ich sah dort aber eine schöne Frau deshalb 5 von 5 Sternen. Ich Freue mich nicht auf den Nächsten Besuch !

Hab auf eine Apfeltasche 30min gewartet und erst nach der 2. Nachfrage bekommen.

Ein McDonald's wie jeder andere.

Ich habe festgestellt, dass die Qualität und Vollständigkeit der Bestellungen im Drive-In manchmal nicht meinen Erwartungen entspricht. Es scheint häufiger vorzukommen, dass Teile der Bestellung fehlen. Dies wird auch durch einen Hinweis im Drive-In-Bereich bestätigt, der darauf hinweist, dass Kunden ihre Bestellungen überprüfen sollten. Ich hoffe, dass sich dieser Aspekt in Zukunft verbessert.

Einer der besten McDs die ich kenne !!

Personal freundlich, Lokal war sauber

Ein MC Donalds wie er sein soll .Nichts zum aussetzen

Ein guter und standardisierter McDonalds. Essen wie gewohnt, nur leider waren die Sitzmöbel schon recht abgewoht/kaputt... Aber sonst war draußen noch eine schöne rutsche, was unsere Kinder sehr gefreut hat!

Jest bardzo dobrze. Starają się 😍 Poziom wysoki. Polecam 😍

Ist halt ein McDonald's wie alle anderen. Was aber wirklich absolut positiv hervorzuheben ist, ist was mir heute passiert ist. Ich habe meine Geldbörse dort auf einem Sitz liegen gelassen und das erst 100km später bemerkt. Nach einem kurzen Anruf war klar, dass die Börse mitsamt Inhalt von einem Mitarbeiter oder einer Mitarbeiterin abgegeben wurde. Das ist heutzutage für mich nicht selbstverständlich. Bin dann zurück gefahren und hab die Geldbörse wieder erhalten. Tausend Dank nochmal dafür, das hat mir den Tag gerettet und danke speziell nochmal an den ehrlichen Finder!

Sometimes you just HAVE to HAVE a fountain drink. And the fountain drinks here are always perfectly mixed in the back. The CO2 and Syrups are always - IMMER! - perfectly calibrated as to ensure not-so-sweet & not-so-watered down. That is a huge factor to me, and if it matters to you, give these folks a go. Cin-Cin! 🍸

Sehr guter Service, gutes Essen, schnelle Zubereitung.

Gerade kam uns der Mc Donald auf unserer Durchreise gelegen. Alles in allem hat es gepasst. Bestellung selbst erfasst, essen kam zügig. Die junge Dame hat das Essen wortlos ‚abgeliefert‘. Ein Hallo wäre schön gewesen. Mein Mann und ich hatten identische Burger. ABER er hatte 2 Oberseiten, ich die zugehörigen Unterseiten 😜. Nicht schlimm aber schade. Toiletten waren iO. Für ausreichend Schatten im Aussenbereich war gesorgt. Eine Wasserstelle für Hunde war ebenfalls vorhanden. Danke.

Wir wollten nur das über die App bestellte Essen im Drive in abholen. Irgendwie hat was nicht funktioniert aber die Bestellung war schon per App bezahlt. Wir mussten nochmal was bestellen und bezahlen. Der Mitarbeiter am ersten Fenster meinte ich soll später nochmal vorbeischauen dann klären Sie das mit dem zuviel bezahlten Geld. Anscheinend hat ihn das auch gewundert was mit der ersten Bestellung los war und er stand plötzlich am zweiten Fenster. Er hat unsere erste Bestellung plötzlich doch gefunden. Ein anderer Mitarbeiter hatte sie versehentlich gelöscht. Er hat uns parken lassen und kam dann mit dem Zuviel gezahlten Geld ans Auto. Er hat sich wirklich gekümmert und für uns alles geklärt. Toller Kundenservice und super netter Mitarbeiter. Macht weiter so Fehler passieren wie sie geklärt werden zeigt wie gut man ist. ☺️😀

War gestern leider mal wieder in der Filiale. Kalte Pommes 🍟 bin ich ja da schon gewohnt 😞 Netzkartoffeln waren kalt, mein Burger hat ausgesehen als wäre dieser noch mal erwärmt worden. War aber genau so kalt wie die Netzkartoffeln und die Nuggets.

Great anywhere, anytime. Awesome lunch, dinner, breakfast as well as midnight snack for a good price.

Habe schon deutlicher schönere Mäci gesehen und die Auswahl zum Frühstück war auch etwas dürftig im Vergleich zu Österreich.

Som förväntas av McDonald men svårt att veta när nummertavlan inte används! Kan inte tyska tillräckligt bra tyvärr!!

Essen und Service wie bei fast jedem McDonalds. Parkplätze sind viel zu eng und daher die Situation dort oft chaotisch

Jak już musisz zjeść i nie masz innej alternatywy. Najlepiej zabrać na wynos, ponieważ czystość pozostawia wiele do życzenia.

Es war alles gut, es hat alles geschmeckt und wir waren sehr überrascht und begeistert wie Sauber so ein McDonald’s sein kann. Nur die Toiletten hätten besser sein können.

Gut und sauber auf der Durchfahrt.

Äter endast där om jag är riktig hungrig. Det enda riktigt goda är dom där små dubbla ostburgarna för typ 25 eller 27 kr, dom är bäst.

Gut besucht, war rappelvoll. Viele glückliche Kinder im Außenbereich. Essen war super frisch, war auch kein Wunder bei dem Personenaufkommen vor Ort. War ein schöner Sonntagsausflug. Kommen jetzt jede Woche her. Personal war top. Freundlich, fokussiert und pfiffig.

Naja, essen super. Aber die Bestellterminals sind immer so furchtbar dreckig und süffig. Im Eingangsbereich riecht es nach Urin. Wir kommen nur zum Frühstück, das passt vom Essen und Getränken immer. Personal ist auch nett. Gehört einfach mal saniert und erneuert.

Das Personal war sehr bemüht mit dem Andrang zur Ferienzeit - Qualität und Preis wie sonst auch von McDonald's gewohnt - Toiletten waren sauber - das Spielzimmer könnte eine kleine Grundreinigung (Dank der Ferienzeit!?) vertragen

Überfordertes Personal sehr voll .