McDonald's in Weilerswist

Fast restaurant and very helpful

The service staff smells like an old truck driver. The employees prefer to talk and take it easy. It took 20 minutes for nuggets and fries. It wasn't that busy. The fries were cold!!! Not even lukewarm and without salt.

“Iced” latte arrived after 30 minutes of waiting without ice cubes in a cola cup.. tasted disgusting and milk was missing too

Unfortunately, it really wasn't clean at all during my visit yesterday. The restrooms were catastrophically dirty, the cleaning carts were jammed, and the trash cans in the parking lot were bursting at the seams. In fact, it wasn't really full when we were there 🤷🏽‍♀️ Fortunately, that's been the exception so far.

Quite a mess, the order was mixed up, it was impossible to check whether what was paid for was actually delivered because the invoice was quickly thrown away when the tray was delivered and then could no longer be found. That's not okay.

Long waiting times and not even complete, unfortunately you can't give the service a 0-star rating.

Old fries in the middle. Didn't get any (!!!) napkins at McDrive!!!

This McDonald's branch is consistently good. The service is always friendly, the food tastes good and is freshly prepared and cleaning is done regularly. It's always clean there. Keep it up!!!

Food normal, service overwhelmed and can't find the table numbers. In addition, I didn't get a Minecraft box in the menu like others got for me.

20 mins I wait for my order still nothing

Classic meki, everything in place, clean. Arranged

Unfortunately, McCafe seems to be slowly being phased out. The Italian coffee machine was nicely cleaned but switched off. The quality from the machine is usable but far from the previous, excellent one. Apparently not economical enough. I have the impression that the portions have also become smaller. A visit to buy a good coffee is no longer worth it, as it doesn't seem to exist anymore. Unfortunately, this impression has been reinforced during numerous visits to various McCafes.

Worst McDonald's I've ever experienced. I just defecated in the urinal and it smelled like shit everywhere

The food is good and the service is good too. The restaurant is well-designed and even has a small playground and a table where you can play. But 3 stars because of the McDrive...There's usually something missing from the order. I give it 5 stars if you get everything you need at the McDrive.

I ordered 2 Chicken Cesar Wraps it costs more than 5 euro Each and they apparently can't read because I got 2 disgusting sweet chilli wraps that I cant eat. Thanks for over 10 euros thrown into the trash! Maybe they did it on purpose since the Ceasar wrap is more expensive, to scam customers out of money! Maybe next time Ill start unwrspping everything to make sure its correct. But there will not be a next time. Lessen learned: Don't get mcdonalds, its a scam

The most terrible MC I've ever attended - there's absolutely nothing positive about it! 🤢 never again!

Insanely fast, clean and super tasty. It couldn't be better 🤩

Mac Donald's in the Autohof exit Weilerswist A61, very good location! Gastronomy as you would expect from Mac Donald's. It tasted good and was freshly prepared.

Located not far from the A61 Koblenz/Weilerswist motorway entrance. It's set up like any McDonald's. Is clean and the staff is very friendly and helpful.

During the long journey to the Netherlands, we had to take a short break to fortify ourselves and of course to go to the toilet. So we decided without further ado to go to this McDonald’s. Really an exceptional restaurant, very nice and spacious and very, very clean. We can highly recommend this McDonald’s. Many thanks to the team.

Receive cold prepared burgers and fries. Unfriendly employee at order acceptance/dispensing. Eternal waiting times, even though there were no cars at the drive-in. I just continued to the window. Food was exchanged. Honestly...that's the last time I'll hit that MC. Take Cologne as an example 👌

We ordered from MacDrive. The first time everything was ice cold, Then we tried again a few days later and everything was lukewarm again and there were even some burgers missing. We specifically asked whether the order was complete and relied on the employee's statement. We complained and were harshly rejected. We won't get anything more there.

Horror in one word I ordered a standard menu and took a coffee just because of the coffee, I spent 20 minutes on my order Because they primarily ordered without coffee

A really clean McDonald's for a long time, thank you very much. The service was very friendly and despite being a fast food restaurant, she prepared the coffee and cookies really nicely and made an effort. Unfortunately the cookie was a bit dry and harder than I expected and was used to. A deduction for that. Overall it was a very pleasant stay.

“Orders ready for collection” are called verbally after about 10 minutes so that the times are correct. Things are always missing from the order. Sometimes it's burgers, sometimes drinks. This time it was the sauces. This is less a rarity and more the rule. The Plantbase nuggets are also sometimes the chicken version... super cool. There is no need to speak to the staff about the strange behavior of the “orders ready for collection”. Sometimes it is said that you made a mistake, sometimes that there is an “individual procedure here” in the branch. But people are often simply ignored or fobbed off with stupid answers. The staff at the front are generally extremely disrespectful and unfriendly. Despite the significant detour, we now prefer to drive to Brühl in the Mcs. Not everything is great there either, but at least the staff at the counter are friendlier. You have to know.

If you have time: after 20 minutes of waiting, I kindly reminded you that you had forgotten me. ... and that's how it was. After 25 minutes the food was put on the table without comment. Great performance. The two stars are because the order was complete, unlike the last times in the drive.

I always just get my cappuccino there in the morning. I go into McDonald's and don't go through McDrive. Until a few weeks ago, coffee products were always prepared using the large McCafe portafilter. The fully automatic machine at the McDrive counter has recently been used for this purpose. The cappuccino tastes the same. The portafilter machine appears to be permanently switched off. If you have such a device, you should use it.

Unfortunately we had to wait a long time for our food, the McDonalds was dirty, the tables weren't wiped down, the trash was piling up, the floor was full of packaging and we had been forgotten, there was nothing to make up for it. That was the last time anyone saw me there.

Were there again on January 22nd, 2025, again extremely quick service at the drive in, everything complete and hot, always happy!! Euskirchen can get one or more slices from this McDonald's. Burgers should be like this, tasty, hot, and neatly put together. And the order was also complete. They haven't been able to do that in Euskirchen since the renovation. Euskirchen McDonald's stand for lukewarm, carelessly slapped together burgers at best and at least one of every 4 orders is incomplete. We now always visit McDonald's Weilerswist when we feel like having a burger, keep it up!!!

Fast, friendly service, reasonably cozy atmosphere.

Unfortunately I had food poisoning after the chicken box.

Waited 15 minutes at McDrive for 2 burgers.

Very unfriendly staff. In the drive-thru they don't really let you finish, so some items in your order aren't complete. If the lovely employees don't enjoy their work, then they should please look for a job that has nothing to do with people.

Such child-friendly employees. Our children were very happy about the balloons. But the drinks were forgotten. Since they were taken and not checked immediately, they have now been paid for but never received.

Friendly staff E-charging stations in the parking lot

I ordered a vanilla milkshake and got a chocolate milkshake then ordered again and then I got another chocolate milkshake.

Recession corrected. It took a while, but they apologized. The service has also gotten better. The contact with the branch manager was very friendly.

Not far from the highway and gas station next to it is convenient. Fries are crispy, the toilet is clean and the staff is friendly despite the crowds.

It's pretty good there, but unfortunately something from the order has often been forgotten Update 08/23/22 - 6 pieces of chicken nuggets look a bit strange..😂but take it with humor..😊 (pictures included) Update 10/21/22 - ordered food and drink for the company.. For about €60.. Had to wait a long time and in the end something was still missing from the order.. Update 01/26/23 - star deduction Update 12/23/24 - a chicken burger was forgotten. It's a shame that you always have to look in the bags and can't trust that everything from the order is there.

Slowest McDonald's ever!!!! Waiting for more than 30 minutes with tables service.

Very slow service, waiting longer than 20 minutes for standard menu. And cold fries.

Good McDonald's. But the staff made fun of us because we are foreigners and don't speak German so we didn't understand everything. They weren't really friendly even though I didn't want to bother anyone.

Onedrive waited until the lady sat back out the window and finished her private conversation with the lady in the car in front of me. Then the nose was picked again briefly - sorry guys, that's not possible. That was the first and last visit to the McDonald's Weilerswist

The staff didn't want to serve us at McCafe, even though there were enough staff there, instead we were told that we had to buy the regular coffee from McDonald's, but it wasn't made with the portafilter machine and didn't taste good.

Mc Café will not be served with the statement that they do not use this. Instead, coffee from the fully automatic machine should come in disposable cups. Huge advertising, including from outside, but no implementation.

No Ice Coffee Shake Choc, despite the menu and McCafe

Our orders were given incorrectly, but the staff couldn't speak German to correct them. Or they weren't interested. In the end it doesn't matter. And unfortunately this is not the first time

Waited over 20 minutes for my order. And then got the wrong one. They want to get away from fast food. They did it. It has nothing to do with almost.

Very busy McDo with good charging infrastructure.

Very clean and large toilets! Just eat McDonald's. Service very nice.

People regularly forget to pack something. Unfortunately with almost every McDrive order.

One of the worst McDonalds I have ever been to. The hygiene is catastrophic

Good location on the highway. But that was it. Food itself was okay. Employees unfriendly. Toilets very dirty.

Unfortunately it's quite slow, but that's mostly because it's too full. Food was sometimes cheaper and better

Great branch, nice staff, order completed right away (I was so impressed, finally a branch did it right away), the place looked clean so far, not a long wait. Here I like to take a short exit from the motorway, there is a parking space. Thanks. :)

Eating, as well as most of the time, just takes a long time.

The McDrive is the worst in Germany. Here you can easily wait 20 minutes in a “queue” of 5 vehicles, which is absolutely unacceptable. In addition, the store often lacks enough employees to clean up and collect trays that have been left out. It often doesn't look very inviting when there's rubbish lying around everywhere. Too bad and weak! As I write this, I've been standing in the drive for a whopping 25 minutes. Thanks !

Good burgers. Good service from a Portuguese man who was in the room. We stopped passing by....

Food quality is good. Clean. Otherwise McDonald's standard, that's why we value this chain.

The service was really disappointing, because there were very few people at the drive-through and the sales assistant was very rude. I had only asked for a bag to take a Happy MEAL to the hospital for a child

Everything is okay, as with most McDonald's.

I would like to give an extremely positive review for the McDonald's in Weilerswist. After the quality in many branches has fluctuated greatly in recent years, I can now say that the McDonald's in Weilerswist really stands out. The days of bad reviews are long gone, because now I'm so satisfied that I unfortunately eat there more often than is good for my figure - but it's just so delicious! The food is always fresh and always perfectly hot. Whether I order a burger, fries or a drink, everything is of first class quality. I pay a lot of attention to this, especially with cola drinks, which no longer come with a straw. I insist on my straw - and even though it's no longer part of it, I always get a straw that is usually intended for the milkshakes. This is a really nice gesture and shows how attentive the staff are here. The service overall is excellent! The staff is not only extremely friendly, but also remarkably well-coordinated. You see a lot of employees who have been there for a long time - that definitely speaks for a good working atmosphere and an exemplary employer. Yes, prices at McDonald's have risen in recent years, but that's exactly why I expect correspondingly good service. And that's exactly what the McDonald's in Weilerswist offers. The high expectations that one can have given the current prices are fully met here. No matter whether it's about the quality of the food, the speed of the service or the friendliness of the team - everything is absolutely top! Finally, I would also like to emphasize that the low staff turnover is another plus point. As someone who has experience in the commercial sector and human resources, I know how important a stable team is. The fact that many employees have been here for a long time shows that not only the customers but also the staff are satisfied with McDonald's Weilerswist. All in all, I can only say: keep it up, dear McDonald's Weilerswist team! You're doing great work and it definitely deserves recognition.

First of all, I only drank a cappuccino. What was much more important was the civil courage shown by the shift leader. An older gentleman with a child in his hand places his order at the checkout with a visibly polite German-speaking Indian or Pakistani (probably). The gentleman constantly starts to serve, he wouldn't understand her, why she couldn't speak German, she should speak clearly. The management kindly takes their employee aside and counters what the gentleman wants, repeating what he wants. She says everything recorded by her employee. Let him sit down. I apologized to the employee and said not all Germans are like that. To make others ashamed. Staff team top. Unfortunately the gentleman was not thrown out.

We've been there a few times. Actually nice and big, with lots of space inside. Not so many outside and the cleanliness of the tables is often forgotten. Otherwise a typical McD. Staff always trying hard to get everything done quickly. Almost always nice too. You won't just find one or two grouches at McD.

Actually cool, but the girls' toilet is broken and the doors are stuck

The employees probably like to bite into your burgers before passing them on to you. Ordered a Big Mac and just took one bite of the burger. More than incompetent and disgusting there.

Absolute catastrophe....why do I pre-order in the app, pay via PayPal....and nothing is done, off to the waiting line. What is wrong with you?

A fast food chain that people usually know. Food was delicious

Today we had another cappuccino after a long time. We were actually looking forward to it but were horrified by what we saw in the store. The restaurant is so dirty that you almost stick to the floor. I don't even want to talk about the tables. And now for our cappuccino, which was served to us lukewarm with hidden spoons. Our conclusion. Apparently the restaurant manager is blind or his management tasks need to be retrained. We will avoid this store in the future.

Very dirty, hardly a table without leftover food. Clearance trucks all overcrowded.

I am very surprised at the friendliness of a shift manager with blonde hair. Keep eating like that, it was very tasty. The management also paid great attention to cleanliness

Worst McDonald's I've ever encountered. Waiting time over 40 minutes. Staff incompetent and unfriendly.

Very bad service, half forgotten.

The food was typically McDonald's acceptable, the service was subpar and the ambience was sickening without the outside area I will definitely not be visiting this place again

Absolute zero customer contact. Had to wait 20 minutes for 2 McFlurry’s.

Probably too short of staff, what staff there was was not friendly.

It took a long time before we got our food (it wasn't busy), the food was lukewarm and the toilets hadn't been cleaned in a long time.

No guests inside, 2 cars in MC Drive and they still can't make 2 chocolate shakes with chocolate sauce as ordered. The sauce is still accounted for but forgotten in the shake. It's not about the few cents but a small order in its entirety is not possible. Unbelievable!!!

McDonald’s just. Well-known range. As always, good coffee.

8:30 p.m. arrival. The machine doesn't work. We're lining up. The trays were piled up on the counter and there were probably 15 people standing in line to order. Nobody takes orders, the employees run through the aisles, completely overwhelmed. 9:00 p.m. and still no one has taken our order. 9:06 p.m.: FINALLY, an extremely annoyed employee takes our order without even saying hello. He looks at us angrily and then runs back into a back room. I'm curious when or if we'll even receive the food, it's now 9:45 p.m. and we're still sitting here like idiots. Really awesome!

If I could, I would give it minus stars! I have never been treated as ignored and unfriendly as I was in this branch! We had ordered to pay with cash and after 30 minutes of standing in line at the checkout and constantly being ignored, 2 employees came up to us and wanted to tell us that there was a lot going on and that we should wait. Problem without our payment no food. After waiting for 30 minutes and considering the type of treatment, we decided not to eat here and to avoid this branch in the future! Service is different!

The McDonald's is not far from the A61 and is ideal for a short stop. Well, the stop wasn't short. The employees are very nice but completely overwhelmed. The order was placed and we waited over 20 minutes. It's a bit too long for a fast food restaurant.

In my life I just saw this first time at Macdonald you have wait for your cafe more than one hour 😂

Stood there in McDrive today for an unbelievable 45 minutes, only to get the wrong food. 6 cars in front of me, the first car just didn't do anything for 15 minutes. Madness, unbelievable, no words

Full and loud. Parking is also limited, if you want to keep your car in one piece you should park outside!

I would like to express my high praise. Above all, my thanks go to the branch manager who found my wallet and is now sending it back to me. Thank you very much 💐 Otherwise the food there was very good. Hot and delicious. 👌🏻

Bad service, bad service. Food tastes disgusting as it is served

Waiting time more than 45 minutes

What a... Tent Waiting 18 minutes for 1 coffee and 1 croissant and still no product. Almost no customers in the store, not busy at the drive-in. Disaster

Ordered vegetable nuggets, but then received real nuggets. That's really not possible!!!

Totally overcrowded due to the proximity to the motorway with far too few parking spaces

Dirty and messy. From the tables to the toilets, everything here was disgusting.

Nobody cleans the tables, they are all dirty.

So far everything is clean and in order

An hour and a half waiting time for food.... It is NOT fast food. Furthermore, we are greeted by rude staff when we ask when we can expect our food... One star is not even deserved!!!

Bad Mac ever. Had to wait a long time for the food, eventually had to inquire and then they forgot. Then half the order was wrong. Then also angry faces because you are going to ask for the rest of your food. Toilet no toilet paper, bad atmosphere, everyone complained. Food cold because it was always wrong and you had to walk back.

We waited for our food for 1.5 hours. You take McD precisely because it has to be fast. When I turn to them after 45 minutes and ask when I can expect to get my food, I get a sour answer that I can just wait.... When we finally get the food, almost half is missing and they get angry when you comes to ask for what you have paid for and waited ages for.

Stop saving on staff and invest a little more. One half doesn't speak German and doesn't understand you and the other half is just lazy and stupid at the same time... Either you wait 30 minutes for your food or you forget half of it Loading scrap now

If you have to wait more than an hour for our food, you ask at the counter and they tell us not to complain... Then the order is incorrect... everyone at the counter complains that it takes a long time and is incorrect... Staff completely in ignore mode.. in short, don't eat here!

Nobody can speak German anymore, MC Flurry is only half full and without any ingredients. You notice and complain about it immediately and upon repeated follow-up you realize that 170 grams more doesn't have to be in broken English. Monopoly stickers weren't included either...