L'Osteria Hagen in Hagen - Telefonnummer, Reservierungen, Bewertungen

Great atmosphere, friendly staff and quick preparation. The waitress Debby in particular served us very friendly. I'll be back!

Sitting outside is nice, but unfortunately it is very loud inside. 😐😒 I used to always eat the BBQ chicken pizza at L'Osteria and it was always delicious, unfortunately they saved on the BBQ sauce and you can tell that in the taste, which is a shame.

Very tasty food, great ambience and very nice service, especially the lovely little Blondie

Hello there! Great service, great food and pleasant atmosphere. I love coming here and feel really comfortable, especially with Jackyyy, such a sweet mouse 😍🫶🏽

super delicious food! and great service!! especially the little blonde, I think her name was Jacky:) super friendly and great service. I'd love to come back. LG

This time we had dinner with 8 people and were able to get a reserved table by chance. Because he only had the reservation 2 hours late. Thanks for the flexibility. The food was very tasty and the service was very nice. Unfortunately, a few little things were missing, such as sugar and pastries with the cappuccino, or taking empty glasses with you when serving new drinks. It's really nice that large pizzas are served here, but why aren't the plates big enough? I'm not a fan of my food hanging on a table whose cleanliness I don't know. So there is still room for improvement 😉 Toilet was clean and tidy.

Service and food are simply top

The bar keeper Daniel is more than just top, service is great, food is delicious again and again

Great restaurant and highly recommended! Great staff and reliable service! I can only recommend it if you are in Hagen and are longing for a delicious meal!

Nice atmosphere. Delicious food and fast staff

Very nice staff. Fast service and delicious food.

We ate at L'Osteria today. Jacky served us. She makes you feel comfortable straight away and her service is always perfect. Thank you, we'll keep coming back <3

We ate at L'Osteria this evening and have to say that we were extremely impressed with the service. The waitress Jacky served us very friendly and fulfilled all our wishes. She is definitely an asset to the L'Osteria team. Always happy again!

Very nice staff The bartender was very attentive Food top

The food tastes very good, service is very friendly and accommodating. We like coming here. 🤗

Essenbestellung kam nach 40 Minuten nachdem wir erinnert hatten, dass wir bestellt hatten. Licht wurde um 23 Uhr = 1 Stunde vor Schluss ausgeschaltet. Wir saßen draußen im Dunkeln. Teelichter wurden ebenfalls eingesammelt. Stühle lautstark zusammengeschoben. Bedienung war nicht besonderes serviceorientiert. Pizza war lauwarm. Deutlicher kann man den Kunden nicht zeigen, was man von ihnen hält nämlich gar nix. Einen zweiten Besuch wird es nicht geben. Hier geht der Daumen definitiv nicht nach oben.

Top service! Top recommendations (food and drinks)!

I've eaten here several times with my friend Sara :) Sheron is the best waitress of all!!!

Very tasty pizza, excellent and motivated service, gladly again

I have been a guest very often. The food tastes very tasty, the team is very friendly. I can only recommend it ❤️

My favorite Italian in the center of Hagen

Great food, great service, great service... we always go there with the whole family. Very good value for money 👍🏻

Delicious, crunchy pizzas! For those of us who eat less: You can share a pizza and have it topped as you wish. If it gets too cold outside, you will be given a blanket for the duration of your stay. There are also seats in the restaurant. It's nice that the kitchen is visible and you can watch how the food is prepared. The waitresses are super friendly & quick! The waitresses keep the tip, be generous :)

My waitress Jacqueline served me well and was always at the table quickly. Very great service

Very satisfied ☺️very tasty and nice friendly service

Jaqueline was very nice and accommodating. She has served us several times and we are very satisfied. We would come back at any time.

Very friendly waiter outside in the beer garden - you know the food... it's almost the same everywhere

Very nice and attentive service. Delicious food in portions that fill you up at a reasonable price.

The one made artificially is not my thing. The service! Because I barely understood us. Tables not cleaned...

Unfortunately I can't give more than one star each. We wanted to eat there today with 8 people and of course we wanted to sit together. But when we were forbidden from putting two tables together, we took our money to another restaurant where we could sit together without any problems.

The food was delicious, the pizza was huge.

I really enjoy coming here with my friends! The food is always great and the desserts are great! The employees are very friendly and accommodating!

I had dinner at Losteria with my family today and I was thrilled. The service is great and totally friendly. The friendly reception made you feel welcome and in good hands. Food and drinks arrived at the table quickly, which surprised me very positively. Hard to beat in terms of taste, both pasta and the special pizza. And a delicious dessert couldn't be missed either. At the end we were politely farewelled. So I can say that I will definitely come back. We recommend!!!

We waited half an hour for the pizza and despite everything it arrived it was also cold, the girl apologized, overall the pizza was good

Let me start with the negative- the Dessert was underwhelming and not what I am used to from Italian desserts. Other than that everything was on point and especially the service was very friendly and welcoming.

We were here three times. All three visits were a disaster. Bad service and everything was very reorganized. If you as a customer don't want to be noticed, if you feel like waiting forever for your food, if you want to eat for two and get your food 20 minutes later - then this is the restaurant of your choice

Great atmosphere, friendly staff and the food was great!

Very tasty pizza and various pastas. Delicious beer. Caesar Salad There is nothing authentic about a real Caesar. As for the service, this is a separate problem in Germany. You can sit for half an hour and not a single waiter will respond to you. You can contact them and hear a minute, but a minute can be up to 30 minutes.

Food top. Ambience also great. But the service is once again truly unbelievable. The restaurant was very empty. There were around 6 tables occupied both inside and outside. We were in the restaurant at lunchtime. It took 20 minutes before we were allowed to order. The drinks came quite quickly. The pizza took a whole 48 minutes. After dinner we would have liked to have something to drink. But no one came. To get the bill we had to go to the bar and ask for it. Another 25 minutes later we spoke to a waiter. After 5 minutes the bill finally came. That's not fun. Especially not at these prices.

People ATTENTION: When paying with cards, the ladies like to rip you off!!!!!!

I have enjoyed eating here many times and have always been satisfied. Today I would have easily overlooked the fact that the pizza base was a bit burnt had it not been for a very unpleasant moment with a waitress (or whatever role the gentleman has). We had a dog with us who REALLY only barked a few times and not loudly. Suddenly the gentleman stood at our table and wanted us to take our food and go outside to continue eating there. There wasn't even a polite request in advance whether we could pay a little more attention to ensure that the dog didn't bark. We didn't treat ourselves to a dessert like we normally did and the tip was wasted after this cheek. Would you ask a family with crying children to take their food and eat outside?! We will certainly never come back - it's a shame!

I've never heard or seen that you can't move tables outside on the terrace because they belong to the city. I've been working in the catering industry for 23 years and have even worked in Hagen in the city as well as from osteria and as I said, I've never heard of anything like that, it's a shame that you should sit inside in the summer because there is no possibility for 6 people to sit outside because you are not allowed to push the tables together 🤣🤣🤣🤣

Went out on the terrace with friends today on Saturday and patiently waited 15 minutes for a waiter. When no one came, I politely asked inside to send a waiter out (the guy with the pigtail). She also came out but completely ignored us and served customers who came after us. So after 25 we got up and left

Super tasty food, very friendly waitress and a nice relaxed meal on the forecourt. Pizza and pasta are a dream!

It is a franchise and accordingly the offer is of the same – high – standard everywhere in Germany. The cocktails are also of a good standard. Definitely one of the better places in Hagen city center if you want to eat and drink casually in a small to medium-sized group. The service is mostly good.

Ate on site, pizza really tasty with a really thin base, staff friendly, open kitchen, visually appealing bar. Still a train station atmosphere with the appropriate volume.

Nice, spacious location. The menu is varied and very tasty. The open kitchen is a highlight. The staff is friendly and helpful. A good place to go in Hagen.

Great service and delicious food, always welcome ^^

The service was very good, pizza was very thin and got cold very quickly but it was tasty.

Friendly staff with humor, large portions and a lot of flexibility. It's best to be very hungry

Food is delicious, portions are generous. Always my pleasure!

Very tasty food, but order a pizza and not tortelloni. I ordered the Tortelloni Prosciutto e Panna and only had 12 tortelloni on the plate in total. You can imagine that after 2 minutes I was already finished eating. Pretty expensive for €14.

I celebrated my 50th birthday there last Sunday and of course reserved a table for 15 people in advance. When we showed up on time for the agreed appointment, we were taken upstairs, where they obviously cater for larger groups of people. Unfortunately nothing was prepared at all, there were televisions on our tables, for which we immediately apologized! Overall, the service and of course the food made up for it. Unfortunately, I find it rather uncomfortable and not particularly inviting upstairs, restless when other groups are there, like Sunday evening, and somehow cut off. Nevertheless, thank you very much for your efforts and your contribution to a successful birthday evening!

Unbelievable - not a good host role After entering the restaurant, my friend and I were offered two tables, which were either very close between other tables or completely apart! When we stopped at a table of our choice, the waiter simply replied that this was a table for four and we couldn't sit here! When we looked around and saw other tables of four with only two people sitting at them, we confronted the waiter and politely asked why our request wasn't being granted! After all, there are only two people sitting at the other four tables. He then replied that they were still expecting visitors, which wasn't true because it was only set up for two people and the food came a short time later! So what is this misleading? Was it because we didn't follow his table assignment? Is this really the idea of ​​hospitality and service orientation? We really felt very uncomfortable and treated unfairly and I find it unbelievable how unreasonable the waiter was. I would like to be welcomed as a guest and not be confronted with an unpleasant discussion.

Tasty, fast, good service and nice atmosphere.

Good food, delivered soon after ordering, friendly conditions, I was often asked if I needed anything, pleasant atmosphere, exactly what you needed, great there!:)

Great store Friendly service Everything fitted

If you want to eat delicious food in a clean environment in Hagen, L'Osteria is the right address. You can't go wrong here. The operations manager Ahmet takes care of the guests personally – really great!

Debby was the best waitress!! Highly recommended!!!

Update: Was there for the last time yesterday. My husband ordered Pizza Forza without spinach and I ordered Pizza Vegetariana vegan. My husband got his pizza without vegan chicken breast and I got my pizza with regular cheese. We complained to the really nice waitress and she took the pizzas away. We then learned that there was no vegan chicken breast left and that my cheese was definitely vegan. I said no. I have been vegan for 14 years. We were then brought pizza again. This time mine was with vegan cheese and my husband's was full of spinach, which he didn't want. And last but not least, my husband had to pay full price for the pizza without chicken breast. This is almost cheating. We'll definitely never come back again. At some point it's enough. But the service was great and we still got a tip. We've eaten there about 7 times now. We had already gotten used to the fact that you have to stand around stupidly for quite a long time until you are noticed despite having made a reservation, because the staff is always super friendly and there is always a lot to do. The tables, which were far too small, became a problem at my cousin's birthday (with a stroller, 8 people, upstairs, no elevator). We were allowed to move to a large table, but had to promise not to stay long or to move back to the small table after eating. One time there was no vegan cheese and we had to eat the pizzas without cheese. In retrospect, the last visit annoyed us the most. There were four of us and we said from the start that we had 4 voucher cards. That wouldn't be a problem, they said. When paying, there were two aha moments, a bill that was way too high and the fact that only one voucher card could be redeemed per visit. We then had the very friendly waiter itemize the bill for us again. Lo and behold, there were 2 dishes from the neighboring table and the bill shrank by 26 euros. To the voucher cards. These are not combined with a discount that would justify redeeming only one voucher card per visit. Rather, these voucher cards are equivalent to cash. So several (in our case 4) amounts of money have already been collected without any consideration. We wanted to demand this in return on our last visit and it was not possible. I hope that a solution can be found in the future. Otherwise we would get vouchers from other restaurants in the future. But we actually like coming to L'Osteria. Unfortunately I have to deduct 2 stars.

The food is super delicious. I always enjoy going to her place.

Top pizza restaurant with pleasant prices and great giant pizza. The music was a bit too loud, but the decor was very nice and authentic. It wasn't crowded and everything was prepared quickly.

Food was good, prices were higher according to the quality and location. Friendly, nice with sufficiently fast service. But a little more careless towards the end.

Great food, always a pleasure. The service with the blonde long hair was also super friendly, only the boss was a little pushy..

Drinks ordered shortly after arrival, after half an hour (drinks drunk by now) There was no waitress to reach so we could order food, 🤔 although not even a third of the tables were occupied, so no pressure from the staff. Paid drinks and left, I don't need them.

Great food. The only problem...a pizza was ordered with vegan chicken and then it came with meat...that was very unpleasant for the person concerned, who only eats a vegan diet, because she only noticed it when she was chewing.

Completely overdriven volume during football broadcasts Day ticket (wall board) offer has not been available for a month Salad extremely sour, only boss comment: oops Kinoa: a single mud Never again!

We had a great antipasti platter that left nothing to be desired. The two children's meals were prepared quickly and tasted great. They were also appropriate in quantity. Unfortunately, 2 of the 3 pizzas we ordered were pretty burnt on the bottom, but we got new ones straight away. The pasta dish was a bit too salty. Great service, friendly, attentive service. We'd love to come back!

Thanks to Jaqueline for the quick, very nice service.

Super delicious as always!!! I had very good service from the nice Jacqueline. Thanks so much. I'm happy to come visit you at any time!!!

Great service and very tasty food. The pizzas are really huge, but you can easily take the rest with you. The noodles were great too! Happy to come back!

The food was great but the music was way too loud. We were served by the Jacklyn. She was super friendly and accommodating.

The prices are far too high for all dishes. In some cases a price increase of up to over 3 euros per dish. That is not how it works. Well, what can I say about the staff, the hygiene is still not working properly. The green rag is in a silver-colored container that hasn't been changed once in all this time. Angry!!! The table opposite was then wiped with it, but how!!!! the parmesan crumbs were simply wiped off the table and onto the floor. Guys, do you do this at home too????? The cleanliness of the entire restaurant leaves a lot to be desired. Have you ever looked at the steps with your eyes open??, the dirt is mainly in the corners. The wooden paneling in the toilets was completely dusty. And the floor could also be cleaned with water again, here too, the corners, the mop/pickup went past here. The toilets speak for themselves! The latte glasses are getting smaller and smaller, but the price is getting higher and higher. All in all, I didn't like it at all today, because the ambience has to be right, but a lot of things aren't right here anymore. It's a shame, but I can't recommend the restaurant.

Friendly, quick service. Food is good, as you would expect from 'chains'. Price/performance fits.

We enjoy coming to eat here. Especially when you can eat outside. The service is absolutely nice and attentive. Even when it's busy, you don't have to wait long for your ordered drinks. Of course this also applies to the food ;-) So far we have enjoyed everything. The pizzas are huge, so the starter should be small or shared ;-)

Very tasty food, fast service! I will gladly come again !

This L'osteria branch is actually a really nice restaurant, with extremely good food and friendly staff, but I noticed that the man with Asian appearance in the shirt with earrings left a rather negative impression. He seemed a little unprofessional and unfriendly because of the way he apparently interacted (not only) with his colleagues. Best regards Elias

This branch is smaller, but the food tastes as good as always! The service is nice and attentive, better than in Dortmund. What I don't like about the concept of L''Osteria is the pickup at the entrance, especially when the store is empty. We stood there for 10 minutes and no one came (the store was full then, however). I would like more “mature/experienced” staff. Nevertheless... we like to come because of the possibility of making every pizza vegan!

I really enjoyed it here and it was very tasty! Had a 45 cm pizza with very thin, delicious dough! I would go here again.

Simply great, highly recommended!!

It doesn't get any better After a short wait, I and my family got a table. The waitress, a young woman with long blonde hair, was more than helpful and super nice. The pizza came more than quickly and tasted great! Quality and service come first here. Gladly again :)

Yesterday we visited this establishment. We sat down outside, but it was quite cold, the terrace was absolutely not prepared for the season, or how can you just put metal chairs without padding, it was terribly cold to sit. When they finally brought me a blanket, my butt had already died and we moved into the living room. We were seated right on the side of the kitchen, at a very dirty table, under which there was a very dirty floor, although there were quite a lot of free tables. The order was brought, the waiter forgot the cutlery. Then he brought cheese, which was almost not in the dispenser. We never received salt and pepper, so we had to go serve ourselves, but the waiter saw this and said: everything is correct. Like, self-service. At the end of this “wonderful” meal, when I asked: “Can we pay?”, the waiter turned around and told me: “No!” He sent another waiter to our table to pay for it, and in response to my indignation, he began to raise his voice and literally yell, saying, what can I do that you don’t like at all?! To be honest, at least an apology. As a client who chose this particular place and came here to leave his money, who received a dose of rudeness, I will not come here again. Terrible service that completely overshadows all kitchen work. We wanted to drink coffee there, but after this circus the desire disappeared.

I can only recommend the losteria in Hagen. The food and the service are top and flawless 😌 Man Feels very comfortable there & your personal wishes are taken into account! The atmosphere is great. We are always happy to be guests on site.

The best pizzas are only available here. Paste is also super tasty. The service is simply great. I always enjoy coming here.

Everything was great, the boss was nice and attentive as always.

Good food, outstanding service, great staff. Price performance is right

It was a very nice evening and very good food!

You can hardly find pizza this good anywhere else. Almost impossible to eat but luckily you can take everything with you. Simply delicious and super friendly service. What is good for the store is also the only drawback; it is always full. So it's better to reserve

Simply great, highly recommended!!

We had pizza and carbonara there today. The pizza was very good, but the carbonara always had pieces of curdled egg in it, which is why it almost felt like scrambled eggs at times. We ordered a non-alcoholic cocktail which came to us as a bottle of gingerale and glass with sugar and lime. The limes weren't crushed and we were allowed to pour them ourselves, so it didn't have much to do with a cocktail. The service was quick and very nice! The ambience is cozy, but it was very loud and it was almost impossible to have a normal conversation. There are a lot of tables and seats for the size of the restaurant, which is why there is a lot of noise if all the tables are occupied and the music does the rest.

Very tasty pizza with thin dough and very inexpensive, we can only recommend it

Pizza was very tasty and huge, service was also nice, especially Tuna ;)

The food was sooo great and the service was great! Will definitely come back <3

Excellent service and incredibly delicious food😍 The Mezzaluna Spinaci tasted best😊 We have never had such nice service as here at Maher❤️ We'll be back😁

The entire store is beautifully set up. The service is super nice and the food is simply great. Thank you. I'd love to come back LG Hans

Short and sweet. Service, food and setting… simply delicious.

Very tasty food and the service was great! 👍🏼

Very tasty food, very good entertainment, eating here every day is like being at home

Very tasty food, nice ambience and a pleasant feeling. Nice service and fast food.

5 stars deserved. Food was delicious, service was really friendly and attentive.