L'Osteria Aschaffenburg in Aschaffenburg

I had a Wild Berry Lillet, which was watery; the Lillet had been topped up with soda instead of Schweppes Wild Berry. There were also too many ice cubes left in it. The food service also needs better coordination. My beef ragù alla Bolognese arrived first, and my partner's pizza came very late. By then, I had already finished eating. That's unacceptable! And the restaurant wasn't even that full!

The male server on Saturday, November 30, 2025, was very unfriendly and impatient. My plate of food was taken away without me even asking if I was finished. The restaurant needs to improve the cleanliness of the seating area.

We visited Losteria twice this month. Once on a Thursday evening and once on a Saturday evening. Even on Thursday evening, the service was definitely not up to par. Both food and drinks were repeatedly brought incorrectly, sometimes with 30-minute intervals between orders. I thought, "Okay, we're a group of 20 people, maybe that's too much for the staff." On Saturday evening, we were a group of 8, and the same thing happened again. Our food was once more brought to the table incorrectly. Caesar salad without chicken and Parmesan? Cold pizzas were also a recurring problem. After asking three times, the last pizza finally arrived, after the other 7 had, of course, already finished eating. The only positive was that the 8th person received a complimentary dessert, and the pizza was reduced by 50%. You'd think that when you reserve for a larger group, the staff could prepare accordingly... Unfortunately, that wasn't the case. The service is in dire need of improvement and urgently requires a complete overhaul. The food itself is tasty. Nevertheless, due to the service, we will no longer eat at Losteria.

Food is always good but the service never quite hits the mark. 15 minutes waiting to order a drink when a young girl is going round wiping every table that noone sat at the whole time we were there. Staff are not unfriendly they just lack the basics of great customer service.

Delicious food, a great atmosphere, and a fantastic vibe. The staff are wonderful, especially Ruhi, who leaves nothing to be desired!

Although it's a chain, I highly recommend it if you're looking for good pizza or pasta. I can also wholeheartedly recommend their salads!

The good impression was unfortunately ruined by the excessively loud Christmas music. Lingering after the meal was impossible. A shame. Otherwise, everything was great. The service was very friendly. The food was good and plentiful. The music made it rather unpleasant. We were glad to be outside again in the end. That could easily be improved.

Without a reservation, we only had to wait at the counter for about 15-20 minutes to get a table for three. In the meantime, we received our drinks and looked at the menu. The service was very friendly and attentive, and the food was delicious, with options for vegetarians and vegans as well. All in all, definitely worth a visit!

As is typical for L'Osteria, the pizza is good and huge. In my opinion, the price-performance ratio is good.

It was my first time there and I was immediately impressed. The food was absolutely delicious and the staff very friendly and attentive. I would definitely come back.

The food at L'Osteria was perfect! It would have been great if they'd offered some bread with the meal for the sauce. Many Italian restaurants put that out beforehand. No problem, I'll ask for it next time. The service was very friendly and attentive. We didn't have to wait long for the food either. The atmosphere is absolutely lovely. Perfect! What was strange (hence the one-star deduction): we had ordered food there about two and a half weeks in advance, and the delivery was nothing like the food we ate there. We were very dissatisfied with the delivery (very greasy, watery sauce, etc.). But that wasn't the case at all in the restaurant (even though we ordered the same dish again). Perhaps a different chef was working.

As early as November 15th (!), American Christmas songs (!) were blaring so loudly that normal conversation was nearly impossible. This is the reason for only one star. The food quality met expectations for a franchise – it's not your average neighborhood Italian restaurant. The service was initially friendly and quick, but then we were asked to vacate the table about 30 minutes before the end of our seating time.

Friendly staff. The Asian woman gave us a very warm welcome. Food arrived quickly. Everything was great.

It's an excellent Italian restaurant in Germany. We can say we'll be back. I recommend it, it's an excellent place.

I wish I could give this restaurant less than one star. The service is slow and seemed stressed, and the food is bland. The only good thing is the ambiance, but other restaurants offer that too.

We had a reservation for three people on a Sunday. When we arrived, we were told the place was very busy, and because of this, we were seated at a snack bar table in a corner that was nowhere near big enough for three people. When we asked if there was another table available, since we had a reservation, we were directed to an identical table on the other side of the restaurant. For this reason, we decided to leave. If you're fully booked, you shouldn't accept reservations you can't accommodate. Unfortunately, greed for profit seems to prevail over hospitality. I don't know if I want to waste my valuable time going back to this place, especially since there are similar restaurants nearby that offer a much warmer welcome. Therefore, I couldn't comment on the food.

Very good, great pizza, nice staff.

Large pizza with far too little flavor, service seemed unfocused and incompetent, unfortunately I cannot recommend it to anyone 👎🏻👎🏻👎🏻

I waited 30 minutes for the drinks alone, even though it was empty and the drinks had been there for 10 minutes. I waited just as long for the bill.

The waiter was incredibly unfriendly… never again

That was by far the best (and biggest) pizza I've ever eaten. Absolutely delicious. The staff is also very friendly.

I am big fan of L’Osteria chain and we definitely try wherever we find them. Very friendly and polite people at service here. Loved the overall vibes we got from the place. The three stars are only because of the failed Alio pasta. Was completely blunt, no sign of garlic and olive oil. To be honest the entire plate was returned as it came out from the kitchen. The staff was really helpful and she just took it back without any discussion. The wine bottle we took was just awesome. We were little sad to have returned the main dish. But I was not satisfied with our side dish too. May be we will try their authentic pizza next time. New review : We were here again in July 2025 This time we did order pizza. And all the pizzas were just amazing. We were happy with the taste and the service was also friendly.

A complete disaster: 1 salad - 1 pizza, 1 hour of waiting time 😅 We ordered food over the phone and were told there would be a 25-minute wait and a price of €26.50. However, when we got there, we discovered that our order hadn't been taken at all. Despite the promise, they then said they would have it ready in 10 minutes, and we ended up waiting another half hour. In addition, both pizza/salad dishes were missing important ingredients: The extra corn was missing from the salad we ordered, and the shrimp were forgotten in the Margherita pizza with shrimp – but we were still charged the full price. This price was actually higher than the quoted price (€30.45 instead of €26.50). Very disappointing experience – there is urgent need for improvement in service and organization.

Everything was great, but the music was unfortunately much too loud. According to the staff, this is unfortunately a company policy.

Overall, my visit to L'Osteria was very good – I'd give it a solid 4.5 out of 5. The food was excellent, and the service very friendly and polite. A small point deduction was due to a certain pressure just before closing time: It seemed a bit like everything had to be rushed so they could close promptly at 10 p.m. As someone in the restaurant industry, you'd recognize this immediately. Nevertheless: very good service, delicious food – highly recommended!

The food is solid and tastes good. Service is poor.

Unfortunately, our chicken BBQ wasn't as good as usual at Losteria. There weren't enough toppings, and the food was also too dry. The location is nice, and the service is friendly.

Unfortunately, we had a very, very bad experience there. We love Losteria. But this visit taught us otherwise, at least this location. We arrived there, and it was very, very quiet. The first server came, very friendly, and took everything in. Drinks arrived, and everything was great. 10 minutes later, she came and told us they had cooked the pasta and it didn't look good, whatever she meant by that. She asked if it was okay for me to cook a different kind of pasta. I agreed. About 20 minutes later, a family of five arrived. They ordered drinks and food. Another 20 minutes passed, and the family received their food. We still hadn't received anything. The family was almost finished eating. Unfortunately, we still hadn't received anything. When we politely inquired, the answer was that they were asking where the food was. This server then disappeared for another 15 minutes. After a questioning look from me to the lady, all I got was a response to another colleague: "Oh, can you please ask what's happening with the food at the table?" Another 15-20 minutes passed. Again, no one came and said anything. Then another waitress came by, and we politely asked her if she knew anything, since no one was telling us and no one was coming past our table anymore. Then, what felt like an eternity later, I turned toward the kitchen, and the waitress came around the corner with what I'd call an "ironic" laugh, carrying our food. We were so happy, grabbed our cutlery, and off we went. Then the next disappointment – ​​the pasta was lukewarm – even cold in places!!!! When we pointed this out, the waitress said she'd ask and have more made. Unfortunately, I had to decline, as we didn't have much time left. Since we had already waited over an hour and a half for our food, we were a bit pressed for time. We arrived on time and had plenty of time. But of course, they didn't want to wait forever again. They offered us a tiramisu to go. I declined, as the pasta wasn't even eaten because it was already cold. When paying, I pointed out to the lady that we wouldn't pay for the side salads because they hadn't even been brought. We were then told that the colleague hadn't even taken the receipt. Great, I thought. Everything that could have gone wrong during this visit!!! In the end, they waived the pasta from our bill. But we won't be visiting this restaurant again!

We ate here yesterday with work colleagues. You can sit inside or outside. This is a good place for larger group reservations. Unfortunately, the music was a bit loud... We ordered salad, pizza, and pasta. Everything was delicious. Value for money: good Conclusion: we'll be back 🙃

What a shame. It could have been a lovely evening, as the food was excellent. Unfortunately, the background music was way too loud, and the waiter was a disaster. The highlight was when, with the phone to his ear and loudly arguing with a customer, he rudely interrupted our table's internal conversation to crumple up the papers. He didn't seem to mind that my wife's cell phone flew to the floor in the process. The subsequent bill settlement was a story in itself. A shame, but not here.

Solid Italian restaurant. Good food, friendly service. Highly recommended.

Very tasty pizza, as you'd expect from L'Osteria. As always, the pizzas at L'Osteria are very large, but you can also order them as two halves with different toppings on two plates (so two people can eat them). The service was very friendly, and the atmosphere was cozy, as you'd expect from L'Osteria, although the noise level might be a bit high. All in all, highly recommended!

I’ll be waiting for one hour just for a Pizza

We didn't receive our complete order, so we sent an email and tried to reach them by phone. We were pinged off and they didn't respond. I think it's a real shame.

Very good and especially large pizza. The wait time was also perfectly acceptable.

Highly recommended! L'Osteria in Aschaffenburg is a highlight every time. The food is fresh, delicious, and always arrives piping hot – the huge pizzas and fresh pasta are especially delicious. 🍝🍕 The service is also top-notch: super friendly, attentive, and always with a smile. The cozy ambiance perfectly rounds off the visit. Whether it's for a relaxed dinner with friends or a nice date – you just feel at home here. I'll definitely be back!

A very tasty and huge pizza, which you can top with each half. The salads are also very fresh, delicious, and creative.

The pizza overhung the plate and was unappetizingly large. The vegetables were far too few and tasted of nothing. It only tasted of greasy, oily cheese. Since I didn't like the mineral water offered, I wanted to order tap water, which wasn't possible. The service unfortunately reinforced the bad impression. What a shame!

Very tasty food, atmosphere and pleasant service, I recommend visiting this restaurant in this city

We ordered penne via delivery service. It was also very good, but the amount was ridiculous—it was literally 7 tablespoons, and that for €15. We won't be ordering from there again.

The Dolce Vita promotion was fantastic. Thank you so much for the excellent service, L'Osteria. Aschaffenburg is always worth a visit.

Very good food always delicious

Was very tasty staff was very friendly I can only recommend

We attended the early Christmas party at LOsteria Aschaffenburg. The Dolce Vita promotion went really well. Thank you so much for the great service :)

The pizzas are huge and well-filled, and the service is very good. It's perfect for the price. I highly recommend this restaurant. Be careful, there are police patrols to fine cars. Comply with the parking rules, otherwise... you'll get fined!

We waited 30 minutes to order. Even after going to the counter to point out that we hadn't been served in 20 minutes, there was no apology, nor did a server come to our table.

We celebrated our wedding anniversary with a concert in Aschaffenburg – and ended the evening at L'Osteria. As soon as we walked in, we were warmly greeted by a young, friendly, and very pretty lady and shown to our table. When she wanted to take our order a few minutes later, things immediately got funny: She asked me why I was grinning like that – she probably thought I was laughing at her. My answer: "No, I just always smile, I'm in a good mood!" The ice was broken, and the atmosphere was great. The food arrived promptly and in the best L'Osteria style: large portions, superb quality. Especially recommended: the chili oil – it gives every dish that final kick. 🔥 What also struck us: The entire team was extremely friendly, not only to us, but also in their interactions with each other. This positive atmosphere is immediately noticeable – you simply feel welcome. Conclusion: We felt completely at home and would love to come back. And to the nice, sweet waitress: A promise is a promise – here's the completely positive review! 😉

Delicious food and nice waiter :)

Very nice waiter and the food was really delicious :)

I was very disappointed with my visit to this restaurant. The server was extremely unfriendly and seemed very annoyed, even with simple questions. Instead of a pleasant atmosphere, it felt like guests were more of a nuisance. Such disrespectful and rude behavior is completely inappropriate in the restaurant industry. Unfortunately, based on this experience, I cannot recommend this restaurant.

Even though the place was quite empty and several waiters were standing around without any duties, we simply weren't served. The waiters simply walked past us. After 25 minutes, we got up and left. No restaurant should allow this kind of service in these times! This was our last time at your place. It's a shame, we were looking forward to the food. There were also a lot of cobwebs on the windows above.

Disaster! During the town festival, the employees won't serve you at all. A two-class society. Weak!

Very tasty food, great service and perfect location.

Friendly and attentive staff, food fresh and very tasty.

Very nice service and very tasty food

very nice evening, delicious food, very nice service

I'm currently sitting at L'Osteria with my boys, and we finally wanted to redeem the points we'd been saving up for so long. Unfortunately, we weren't allowed to, which is really disappointing. We were looking forward to rewarding our loyalty, but the rules don't seem to allow it. This really put a damper on our evening. It's a shame, because otherwise the food and atmosphere here are actually great.

I've been collecting points in the L'Osteria app for a really long time because I was looking forward to a free pizza. Today I finally wanted to redeem them – but the request was simply rejected on the grounds that the scanner was broken. Instead of being understanding or offering a solution, the manager was also rude. That really put me off L'Osteria.

Unfortunately, the service wasn't that good. There were four of us, including my 9-year-old cousin, and we were simply handed the menu and the children's menu without a word. The waiter only looked at his phone while taking our orders. The pizzas were simply too big and a bit dry. A lot of flies and even a few wasps kept us busy eating inside.

I ordered a pizza there, but unfortunately, it wasn't sliced and it was cold. I paid almost 20 euros for it and had to wait about 55 minutes.

This L'Osteria is recommended. The food is good and comparable, just like the others. Despite a short-notice reservation, we got a table on the terrace. We were warmly welcomed and were able to choose a table since there weren't many people there, although this changed later. The service was attentive and unobtrusive. Very pleasant. The terrace outside has a small drawback: you sit right next to the street, and the noise somewhat spoils the ambiance. Inside, everything was clean, including the restrooms.

The food and service were great, but what was annoying were the many mosquitoes in the restaurant that landed on our food. It's summer, and of course, nobody can help it, but they could put up or hang fly screens. Otherwise, everything was perfect; we'd love to come back!

We ordered two pizzas, vegetarian pasta, and two salads. It wasn't busy that day; there were two tables outside, each with two guests. The pasta was too hard for me, so I didn't eat it. The pizza wasn't exactly Börner, but it was okay, just sparingly topping. In Darmstadt, we went to the same restaurant and ordered the same menu. The waitress was incredibly friendly; you get decent service there! Five stars recommended; it was 1,000 times better, and the taste was top-notch. In Aschaffenburg, the service was a bit rude, not to say rude. Unfortunately, L'Osteria in Aschaffenburg is not recommended in terms of taste or service. A beautiful city, but I won't eat there again.

That's about it. The food, as always, is excellent. My biggest criticism is that it's very noisy inside due to the structural limitations. I also don't like the fact that you can't reserve a table for the same day if you call. This has often put us off going there on the same day, and in the worst case scenario, we'd have to wait in line.

On my last visit, the food was phenomenal, but it was the waitress Jessica who made the experience perfect. I really enjoyed her charming manner, and she was also very accommodating and attentive to my every need.

There were several dozen flies in the restaurant. We specifically sat inside because it was so bad outside, but we still had to defend ourselves the whole time. There were flies on every one of our pizzas the whole time, and it was extremely disgusting. The other guests had similar problems, and the staff knew about it, but said there was unfortunately nothing they could do. The food was delicious, but it still didn't help.

It was – as expected – very tasty. However, I can confirm the reviews about the service staff. It took a very long time for us to place our order. They didn't ask if we needed anything else. After being asked to pay, we waited a good 15 minutes, even though the restaurant wasn't even half full. That's a shame and spoils what should have been a positive dining experience.

Service was terrible. It was barely busy, three tables occupied, but we still had to wait 15 minutes for the waiter to come and take our drinks. Totally unfriendly. Even when it came to pay, the waiter only came after we asked for it twice and waited almost 15 minutes. We weren't even asked for a second drink. We were inside due to the high temperatures, where there are a lot of flies. The pizza doesn't really taste good when there are 20 flies flying around the food and you have to constantly shoo them away. Which is a shame, because it's actually quite delicious. Personally, I won't be back, which is entirely due to the service.

Unappetizingly large, hanging ungainly from the edge of the plate, and absolutely no flavor at all. We left three-quarters of the arugula and half of the salami pizza and didn't want to take them home in a box...and that's saying something. Sitting outside on the main street was also unpleasant.

Great restaurant, the food was delicious, but the highlight was the lovely dark-haired waitress named Jessica. She was super attentive, quick, and very customer-friendly! She was also professional. We'd be happy to go back!

Food was delicious and the waitress named Jessica did a phenomenal job in service

All the staff were very friendly, and the food was delicious, as usual. Unfortunately, the restaurant closes at 10 p.m., and we were understandably charged. However, they also turned off the music and lit the lights to signal the closing time. That was a shame, because our plates and glasses were still full. We found that a bit uncomfortable.

Good location...it's a chain focusing on pizza and pasta and this is exactly what you get. Big portions...good taste. Simply good 👍🏼

Great ambiance, but that was almost all that was positive. The service wasn't very attentive. The pizza was large but very sparsely topping. I won't be back.

a young girl, unprofessional, angry why we hadn't ordered anything to drink, only to eat, rude, forgot what we had ordered, and at the end when we paid and gave the money, she smiled at us ignorantly because 1 euro was in small coins... also basic things were missing, hello, thank you and goodbye, and also gave us an ignorant face... although we enjoyed some good pizzas

The pizzas are gigantic in every way! The whole stay was super relaxing. I simply enjoyed it like I haven't in a long time!

Super delicious and very large pizzas, very friendly staff, and a great atmosphere, especially for children, thanks to the open kitchen. There's a changing table for babies, where they even provide diapers and baby wipes. I've never seen anything like it before. Our food arrived almost faster than the drinks; there was little waiting time—really great. And there's a courtyard where, if you're on the terrace at the back, you can let the kids run around.

Thank you for the excellent food and outstanding service. It was fantastic again.

As always, everything was top-notch—the pizza, the salad, the wine, and the espresso. The service was very friendly, and we're already looking forward to our next visit.

Unfortunately, our visit to La Osteria in Aschaffenburg was disappointing. The waiter was rude and unfriendly. Even when taking our order, he seemed stressed and noticeably pressed us to hurry. He remained impatient throughout the entire visit, which made the visit very unpleasant. And this despite the fact that it was only 2:00 p.m. – so no sign of stress due to an impending closing or anything like that. In addition, one of the dishes I ordered did not match what was described on the menu. I know exactly how this dish is prepared, as I've had it several times at other La Osteria branches – there it was always correct and delicious. In this case, however, it was disappointing and by no means up to the usual standard. It's a shame, because the restaurant actually offers a lovely ambiance and the potential for a pleasant meal. Unfortunately, this is overshadowed by poor service and a lack of care in the kitchen. I hope something changes soon.

We had heard good things about this restaurant, but unfortunately, our experience was very disappointing. Yesterday, we ate there as a family – four carbonaras, a salad, and a children's pasta dish. Shortly after leaving the restaurant, several of us experienced severe stomach aches, some even experiencing nausea and vomiting. The carbonara was also very dry and not according to the classic recipe – it was made with only cream, which was probably not fresh and probably made us sick. Unfortunately, after this experience, we cannot recommend the restaurant.

Super customer-friendly! I was promptly sent a replacement that was unfortunately missing from my order. Mistakes happen—we're all human. What matters is how they handle it, and that was absolutely fantastic here. Thumbs up—five stars, and we'll be happy to order again.

Very big pizza with good taste. Could be a little more generous. When we visited it was untidy and the service was very hectic. Apparently there wasn't enough staff there.

My girlfriend and I are very happy with the food and the wonderful and friendly service at Dodo! :) We'd love to come back

Super friendly service, food was very good! :)

Great atmosphere, great restaurant. Dodo's service was simply super friendly 👌🏼

If I've learned one thing, it's that I keep my promises. Jessi, or Jessy (I don't know her full name), served me excellently, was super friendly and accommodating, and recommended a fantastic beef pasta. They wish her a raise or a promotion. Kudos to the chef, too. The food was outstanding. 😁

The food was delicious! Dodo provided excellent service. My girlfriend and I were completely satisfied.

The food is too expensive for what you end up getting. It's tasty, but nothing exceptional.

We sat outside and had a delicious pizza (chosen two toppings, as it was enough for two people!) and a salad from the monthly menu... it was a recommendation from our smart and really great waitress Jessica ;) mille grazie e a presto....

Jessi was attentive and very friendly

We entered L'Osteria with no expectations. We were served by Enza, and a very pleasant evening unfolded. Enza was always attentive and has a wonderful, unobtrusive, and very pleasant way of interacting with guests. The food was also very good; whether it was the appetizers, pasta, pizza, or dessert, it was all absolutely delicious! L'Osteria is now our restaurant of choice when we're in Aschaffenburg!

There were so many lovely and friendly staff there, and every single one of them was extremely friendly. We'd love to come back.

Very good service and food always tastes great

Exaggerated by the press and other reviews. It's still a normal pizza. Only the mandatory tipping system spoils the mood. You're forced to tip even if you weren't happy. You weren't happy because of the noise, the long wait times, and the servers' lack of willingness to simply serve the customer!

The ambiance is typical L'Osteria with Italian flair. The pizzas taste absolutely fantastic and are definitely something for those with a big appetite :) A huge thank you goes to the lovely Martyna and Jessie

Jessi was a great waitress she was such a sweetheart

Super tasty food, Jessie served us great :)

Highly recommended for the good food and the perfect conditions. Martyna and Jessie always have an open mind and a smile on their faces.

Very delicious food, and we received excellent and friendly service from Martyna and Jessie. We'll definitely be back.