Leonardo Hotel Karlsruhe in Karlsruhe

A Night in a Chamber of Horrors – Never Again! Where do I begin? This hotel is an absolute disaster and definitely doesn't deserve any stars. As soon as I entered the room, I was hit by a musty smell that wouldn't dissipate even after airing it out. It was obvious that the place hadn't been properly cleaned or maintained in ages. And as if that weren't enough, the elevator to the upper floors has been out of service for over a year! So unless you're staying in the first row, you're in for a physical challenge. The shower was an absolute horror. There wasn't a proper stream coming out of the showerhead, but rather a sad trickle, barely enough to wash your hair. Not to mention that the water was leaking out of every crack in the shower stall, flooding half the bathroom. Relaxation was out of the question; it was more like an unwanted cleaning stint. As if that wasn't bad enough, neither the air conditioning nor the refrigerator worked. In the current temperatures, the room was a sauna, and cold drinks were out of the question. Sleep? None! I sweated all night and wondered if I wouldn't have slept better in the car. And then breakfast! I had hoped to at least find something edible here, but the selection was a tragedy. Dried, shriveled fruits and vegetables, far past their best, laughed at me. It looked like they had just repurposed yesterday's leftovers. At least I didn't have to pay for breakfast after I pointed it out at checkout. All in all, my stay at this hotel was a nightmare. It's an imposition on any guest and doesn't even deserve a star. Save your money and book somewhere else—there are certainly better options; even a park bench would be more comfortable!

Very nice hotel. There is also ample parking in the parking garage next door.

Location is good and staff is cooperative but it is not like a 4 star hotel, we booked 24 m2 room but it was a small room, not very clean , bathtub had a broken tile. Carpet was dirty . Bathroom was missing the toiletries which is 4 star usually offers. In short it was like an ordinary 3 star hotel.

City itself isnt very pretty besides the cool palace/museum area. The hotel itself is lovely, great service, a nice bath, good beds, air conditioning (though a bit soft/slow) and a decent breakfast. For the price its a good hotel! Small downside is how wet the floor gets when showering due to the water simply escaping onto the floor despite the (movable) glass.

Centrally located, a perfect starting point for activities in all directions. The room on the 9th floor offered a beautiful view of the city. The rooms are perfectly equipped in terms of size and amenities for a short stay. Everything was fine here; there was no reason for any complaints. The staff is very friendly and accommodating, and check-in and check-out were completed within minutes. The breakfast buffet is lavishly stocked; everything is fresh and delicious. There's a plentiful selection of both healthy and unhealthy options, hearty, savory, sweet, and greens—there's something for everyone here. If you don't find anything here, it's your own fault... We were in Karlsruhe for a concert, so we were only there for 3 days in total, and we would like to stay here again on future visits to the city. Thank you very much and best regards to Karlsruhe

The hotel may not look like much from the outside, but inside it is beautiful and the rooms are clean and fresh. It is strange that you could not use the hotel's own parking lot. Opposite the hotel is a city park with a zoo that is worth a visit.

I stayed at the Leonardo Hotel in Karlsruhe again for a few days while visiting an old college friend with some friends. The hotel's location is excellent (close to the city center and the highway). The rooms are quiet and in good condition, and the staff are consistently very courteous and helpful. The breakfast is also wonderful. Only the parking situation is a bit tricky, as the spaces in front of the hotel were almost always full. However, there is a municipal underground parking garage right next to the hotel, although unfortunately, it is not part of the hotel itself. Overall, the daily rate of €15 is still reasonable. I will probably choose this hotel again on my next stay in Karlsruhe.

Very nice service, great breakfast, clean room, overall very satisfied 👍

Rooms a bit dated. Nice service

Christian the bartender is absolutely incredible! His humor, energy, and charisma made the entire night unforgettable. We had so many laughs thanks to him. Honestly, come here just for Christian!

From the moment we arrived at the Leonardo Hotel Karlsruhe, the experience was nothing short of excellent. The rooms were clean, comfortable, and well-equipped, and the location was perfect—just a short walk from the city center and many local attractions. What truly made our stay unforgettable, though, was the amazing service, especially from Christian, the bartender. Christian went above and beyond to make us feel welcome every evening. Not only is he a master at crafting delicious cocktails, but his warmth, kindness, and genuine hospitality stood out. He took the time to learn our preferences, made thoughtful recommendations, and always greeted us with a smile. It felt like chatting with an old friend after a long day. Thanks to Christian and the rest of the courteous staff, our time at the Leonardo felt more like a home away from home. We’ll absolutely be returning—and recommending this place to friends and family without hesitation. Don’t miss a visit to the bar—you’ll be in excellent hands! 🍸👏

Christian at the bar is amazing. The best hotel in karlsruhe.

The pillows are the fluffiest I’ve ever felt. Bartender Christian is a beaut. Great location, super great staff, super welcoming environment. Tram station is super close, so getting around the city from the hotel is not an issue. Continental breakfast was *french kiss* amazing.

I stayed at the Leonardo Hotel for 2 consecutive weeks and had a very pleasant stay. The breakfast had a wide variety of great food each morning. The bartender Christian was phenomenal and entertained my group on several evenings. The hotel had good amenities and was located near the train station and tram line. I would recommend this hotel to anyone looking to stay in Karlsruhe.

We stayed at the hotel for one night, and the rooms weren't ready. The parking was a disaster. We couldn't park at the hotel because it was full. The front desk told us to park in the underground garage, but they had no idea where we would get out of the parking lot. We booked a room on the 10th floor, but the elevator only went up to the 9th floor, and we had to carry our luggage up the last floor. I really can't recommend this hotel.

I highly recommend the Leonardo Karlsruhe. The location is fantastic, and the service, from breakfast to nightcaps, is friendly and impeccable. Little touches like the candy bar and free refreshments further enhance the feel-good atmosphere. We'd be happy to come back.

Perfect for a Kuru vacation. Very centrally located.👍

A very nice hotel. The staff was very friendly and accommodating.

Phew, where do I begin? Minimal renovations: door lock, sink, and reception. The rest is ancient. Carpets everywhere are hard to clean, old tiles and furniture, etc. The bedding is still from winter. The elevators are too narrow. The rooms are far too warm.

Nice view of the city if you have a room on one of the upper floors. Unfortunately, the breakfast was disappointing. Gluten-free bread is available only upon request, and it's not even served in a fancy way. A good, torn-open bag of gluten-free bread with a few slices is placed on the table. Why they can't serve gluten-free rolls remains a mystery to me. It can't be the cost, because there are plenty of croissants and rolls for "normal" people.

The hotel is excellently located for families: a nice public Spielplatz is less than 5 minutes away and the beautiful Karlsruhe Zoo is just over 10 minutes away, as well as several restaurants and places to eat ice cream. Upon check-in we received a complimentary refreshing drink. For our little boy a crib with a teddy bear, very nice detail. The only thing that was a little not so comfortable were the pillows and the bathrooms have not yet been renovated compared to the rest of the hotel, which is very modern, but everything is very beautiful and great!

Very pleasant stay for one night during a course in Karlsruhe. I wanted a quiet room, and it was very quiet, on the 2nd floor, facing the zoo. The noises from the street were muffled, no loud passers-by, hardly any noise in the hotel itself from the hallway or from neighbors. Extremely clean. Very friendly and uncomplicated reception. Extremely diverse selection for breakfast, the breakfast room is spacious and has a view of the countryside. I'd love to come back.

Everything was very consistent, very committed and helpful staff, the breakfast was plentiful and tasty. All in all, a worthwhile visit to the hotel. Leonardo Hotels in general can always be recommended.

Highly recommended! Our reception at the hotel was very hospitable!!! Rooms very tidy. The staff was very, very friendly and accommodating! Breakfast at its finest! The Karlsruhe Zoo is less than 800 meters from the entrance. Parking spaces directly in front of and behind the house, free of charge for hotel guests. We'd love to come back! 😊

A bit outdated (carpet and pictures...), but affordable price, room very clean and staff extremely friendly and helpful.

First of all, the customer service at reception was impeccable. The staff members I interacted with were friendly, open and super helpful. The people in the restaurant were also lovely and the atmosphere downstairs was good. They did little extra bits around the reception area like a free sweets bar, which I found super cute. I cannot fault them at all for this part of the stay. Unfortunately, housekeeping was a disaster. Upon entering the room I was immediately assaulted by the smell - a bit like old carpet/curtains meets febreeze with no fresh air in months. I thought about complaining but I knew that the hotel was fully booked and it was late. I was thankfully able to open the window and left to find some late dinner. When I returned the smell was more palatable but I did keep the window open for the entire stay (3 days). Nobody entered my room during my stay, not to make the bed or replace towels, which I find kind of funny considering they had a note about hanging any towels you don't want replaced for environmental reasons. Plenty of areas were dusty around the main room, and the amount of dirt on the hairdryer was a disgrace. There were also some unpleasant stains on the bathroom ceiling and on the carpet. All in all, it's an old hotel that desperately needs room updates and better cleaners but has a really lovely reception and breakfast crew. The breakfast buffet, too, was good and plentiful.

We received a very personal welcome and were looked after in the business room. We'll be back

The staff was very friendly and accommodating. The breakfast was also high quality and varied. However, there were some deficiencies: When you open the window, there is a strong draft in the entire room, which is very unpleasant. The room furnishings are clearly outdated and did not meet my expectations. Unfortunately, the daily room service did not work reliably. In addition, there were problems with payment due to internal processes in the hotel, which put an additional strain on the stay.

Update: Everything was perfect during my next stay. I booked through the app and redeemed my existing points. The hotel has very good amenities and is adequate for my budget. I appreciate the nice touches, such as free drinks, ice lollies, and candy in the lobby. The staff are also very friendly. It's a good location near the zoo and the bus stop. My three-day stay was perfect. I would definitely stay again.

We stayed there for 2 nights with breakfast. The room was big and nice. It’s showing its age a little bit but that’s not a deal breaker. It’s nice that it’s in a walking distance to center. There are parking spaces in front of the hotel and also there is a closed parking place next to the hotel but that doesn’t belong to the hotel so charges might change. We rather had the car in front of the hotel which is also free. Take care though since there isn’t many spaces to accommodate all guests. The only issue I had was that I was given a room for the people with disabilities. The toilet was a bit high , making an awkward use. The breakfast was good and sufficiently diverse. Hotel also has gym but I didn’t use it. Overall great value/ price.

It's a shame I did not catch all their names. But everyone at the reception during my stay was helpful, polite and friendly. Things work at his hotel, so there is no problem whatsoever with the stay. Location is great too, accessible and yet quiet. The morning coffee in the reception and the candy bar are nice touches. Appreciate those too.

We stayed in Karlsruhe for 4 nights for the Grenke Chess Open and felt very comfortable in this hotel. The location was perfect as the tournament was taking place in the hall opposite. But also very well located for other purposes, as the S-Bahn station is within walking distance. The building is a bit dated, but does the job. The staff was very friendly. The safe in our room was broken, but otherwise it had everything you needed.

Great value for money. The room was very clean. The check-in staff was friendly.

Very good, very friendly reception, everything great

Airco is non existing in a hot room because of weak excuses not wanting to turn it on, old hotel, lift was broken for the 10th floor, so stairs it is, prices of the bar are high and there is nothing to do in the hotel nor around it

Beautiful hotel with friendly and very accommodating staff. The rooms are a bit dated but clean and tidy. Great breakfast! I booked the hotel for two colleagues on business, and they felt very comfortable there.

Nice, quiet room, great breakfast

Very good central location. Good value for money. Very nice, friendly, and helpful staff. The zoo, the city, etc. are within walking distance.

Pleasant facilities and surroundings, friendly, courteous, and helpful staff. Good value for money. We'd gladly return.

When we checked in on Sunday afternoon, Mr. B.T. was at the reception. He is a very open, friendly, and empathetic person. In our first room (1006), the towel rack was falling off the wall, so he quickly moved us to room 401. Everything was perfect there. We slept wonderfully, better than in some 4-star hotels in Rust, for example. His appreciation made us feel quite comfortable and we really enjoyed the evening after the Christmas Garden at the zoo. The restaurant and hotel industry needs people like him!!! We wish him all the best for his studies and: KOBLENZ is waiting for you!

We were guests at the obscene trade fair in Karlsruhe, and the hotel is practically right across the street, so it's perfect. Super friendly staff, very clean, everything was great. We'd love to come back.

Good hotel with very attentive service – rooms are a bit dated but fully functional. The location directly across from the convention center is perfect. Highly recommend the extensive breakfast buffet!

Overall, we had a nice stay in a clean, tidy hotel, but it was a bit old. The carpet is torn in some places and you have to e.g. climb into a bathtub to shower. This hasn't been a problem for us, but I think older guests might have difficulty with it. But the bed was very comfortable and there were enough pillows. Unfortunately, a lamp in the bathroom was broken, which didn't make putting on make-up any easier. I also missed a makeup mirror. I thought the candy bar in the lobby was nice! At check-in, a wonderful and nice employee was responsible for us - very courteous and interested, we immediately felt arrived and valued. The glass of champagne or beer at the reception is also a nice gesture from the hotel. We can't say anything about breakfast because we booked without it. The location of the hotel was perfect for us, we could reach the train station and the city center in just a few minutes and, as a highlight, the zoo was right across the street! All in all it was a nice stay in a decent hotel, the price-performance ratio is really very good. We would come back!

Already a recommendation, but apparently there were coordination difficulties between booking.com and the hotel. Booked a double room. Received 2 single beds, only got the option of another room after repeated requests. But everything worked out in the end, a bit tough service but in the end we were completely satisfied...

Nice atmosphere, cozy room, nice bathroom, small fridge great. The bathtub was particularly great...we were there twice...would love to go back soon

Dear Sir or Madam, I booked an overnight stay (March 16, 2025 - March 17, 2025) with you via booking.com. I arrived at Ettlinger Str. 23 in Karlsruhe today around 5:15 PM, full of anticipation. Despite the hotel's 4-star rating, the receptionist (approximately 5'7" tall, blonde shoulder-length hair, slim, blue eyes, German or Eastern European origin) behaved inappropriately. She gave me a rather arrogant impression and was not service-oriented. When I was finally assigned room 202, I immediately went to the room in question. Upon entering, I noticed that the room did not meet the usual standards of the Leonardo Royal Hotel and also noticed various defects, such as a clogged drainpipe and two insects. I therefore contacted reception via the room phone. The previously described unfriendly receptionist refused to help me and asked me to pack my things and go back to reception. I immediately followed this instruction and presented her with my disability card at the reception. Since I had an appointment in the city center, I left the hotel with several pieces of luggage and returned to the previously described unfriendly receptionist around 8:15 PM. This time, the unfriendly receptionist was standing in front of the hotel with a shady male person (presumably of the same ethnicity), whom I perceived as "reinforcement" and most likely not an employee of your hotel, smoking. This shady person then also sat behind the reception desk! Despite my severe disability, the unfriendly receptionist wanted me to leave the hotel and wanted to refund the booking price. I cannot understand why she made me this offer. In addition, she behaved very aggressively and threateningly! I therefore expect this employee to be terminated without notice and that the shady receptionist will be examined via your surveillance footage! Thank you very much

Hotel could do with a little cosmetic be refreshed… one or two things should be repaired… otherwise location, breakfast etc. ok

Room is a bit old, but clean. Front desk staff was very nice and helpful.

The room is from the 80s, but it's clean. The breakfast is very good and plentiful. The service was friendly, but unfortunately a bit overwhelmed. A rebooking from our company, which had been confirmed in advance by the hotel, wasn't in the computer. So we had to wait 1.5 hours for the room.

We loved this hotel from arrival to departure. It was only one night, but the service was excellent. We upgraded to a superior room at no extra cost for our honeymoon. They even offered us a welcome drink. Thank you to the amazing staff (on every shift).

The staff at this hotel are brilliant. They are very friendly and extremely helpful.

Great hotel stayed here a few times. Bit short on parking spaces

Great team, clean and pleasant room, very convenient location. Honestly, we had a very, very good stay. The breakfast is definitely worth it. Special thanks to Alisa (not sure of the spelling) and the young man who also handled the reception; they were incredibly kind, helpful, and professional. We will definitely be back.

As a regional advisory board for the Karlsruhe (Mittelbaden) region, I organize our IVD professional meetings (Real Estate Association of Germany) to enable brokers and property managers to receive further training and network. The Leonardo Hotel received a 5 star rating from me 5 years ago. After another 5 years I would like to repeat this. We continue to be very satisfied with the rooms, service and food. We can recommend the Hotel Leonardo with a clear conscience.

After having stayed at the Leonardo hotel in Munich (which is quite modern) we decided to stay at their Karlsruhe hotel on our way back from holiday. Let me first start by saying that the staff was super friendly and helped us resolve an issue with our room quickly. The service at the restaurant was also good. The free candy, coffee and tea in the lounge were nice and we appreciated the welcome drinks. This review is mainly about the state of the hotel and cleanliness of the rooms. While the entrance looks modern it is a really old and dated hotel. The rooms feel very tired and to be honest not very clean. One of the elevators was out of order and the other two were apparently built in 1964. Our original room had sewer flies (Psychodidae) everywhere, which indicates an issue with the sewer. Not a room I would want to sleep in. We were moved to a nicer room which didn't have a problem, but it's quite worrying that no one in housekeeping noticed this. The beds in the new room were good though and the shower was fine after I got the water to drain properly. The toilet was dirty so I cleaned the seat before we could use it. If I were in charge of this hotel I would find new housekeeping staff, gut the place and rebuild the rooms. I do find it difficult to have to write this as the staff was doing their best and I realize it must suck to have to work in an environment that is this old / worn. So this review is mainly directed at the management of the Leonardo hotel chain: please refurbish this hotel!

Ohhh, the hotel is in a beautiful location overlooking the zoo, but it lacks a lot. Problem with elevators, they take too much time. They accommodated us in rooms on the 11th floor, and the elevator goes to the 9th floor, so we then had to carry heavy suitcases two more floors on our hands. There was also a problem with the heating on the entire floor. they tried to fix it, but it didn't work specifically in my room. They also did not show any interest in whether the heating problem was solved. No one came to check, to ask. So, the only thing left for me was the beautiful view from the cold room and the pain in my back from carrying heavy luggage up the stairs, and I'm not young for that extreme sport.

Excellent service! Good breakfast options.

At the entrance theres a free drinking station. We checked in and got our key. If the free parking lot is full you can pay for the garage next to it (15). Bed was very pleasant, so was the bathroom and the bath! Location is right next to the zoo and right in the city if that is where you want to be. The view wasnt amazing because of this. But the hotel was clean, comfortable, and fair priced, so definitely recommended.

Super friendly staff and helpful even before check-in 👍

Our one-week stay at the Leonardo Hotel Karlsruhe was a mix of positive and negative experiences. The staff was consistently friendly and keen to make our stay as pleasant as possible. Unfortunately, the accommodation area was clearly worn and in need of renovation. We were initially given a double room with twin beds that couldn't be pushed together. Additionally, the heating in this room was set much too warm. The staff responded promptly and offered us an alternative room with a double bed, which was an improvement. However, the room temperature was too high here too. We were told that this was a known problem, as the heating is centrally controlled and cannot be individually adjusted. The breakfast buffet was good and offered a sufficient selection. However, during peak times, not all dishes were available at all times. The parking situation proved to be problematic. In the evenings, there were often not enough parking spaces, so guests even parked in areas originally intended for buses. The hotel bar deserves special praise; it offered excellent service and was definitely a highlight of our stay. Despite the aforementioned weaknesses, we found our one-week stay at the Leonardo Hotel Karlsruhe to be satisfactory overall, although there is certainly room for improvement.

A very relaxing stay, with friendly staff in all areas, including housekeeping. The complimentary refreshing drinks in the lobby, the candy bar, and water in the room, as well as tea and coffee, were particularly pleasing. This is very helpful when you arrive at the hotel after a long journey. All in all, a successful stay; we would be happy to return!

The building and rooms are showing their age. The room smells a bit musty. The food selection is very limited. Close to the train station and city center. S-Bahn and trams are just around the corner.

The Leonardo Hotel Karlsruhe is a hotel that I always enjoy returning to. It is easily accessible by all means of transport and has a free parking lot right in front of the house, where you can still find a space even at night. The staff is friendly and helpful, especially at the bar. You are always welcomed and treated extremely friendly there.

Delicious food in the restaurant. Well supported by Christiaan who was a bartender, waiter and chef. Well done!

I'm always impressed by the hotel. As you can see, it's become my favorite hotel chain. Why? I'll try to keep it brief. The staff are always friendly and always do their best to ensure our stay is always a great one. We, as guests, are simply encouraged to slow down a bit – because most of the time, everything is in perfect order – and for that, we have to say thank you! I was able to check in as early as 1:00 p.m., usually at 3:00 p.m. – that was great. At breakfast, everything was also incredibly delicious and fresh – a tip: please pay even closer attention to whether you've already left – because it's annoying when your table is cleared after you've gotten a second coffee. But it's human nature, and it can happen. It was another great weekend with you (February 7-10).

A conveniently located hotel, built around 1964 – the elevator is ageing. You wouldn't really notice it, though. The decor and color scheme are very nice, setting it apart from other hotels. A very good breakfast in a very cozy restaurant. A beautifully decorated hotel lobby with a candy corner, coffee corner, lemon water dispenser, etc. Very friendly staff at reception and in the restaurant and bar. Some rooms show minor signs of wear and tear, such as scratches on the wall, a broken reading lamp, and a broken tile in the bathroom. The hotel is clearly making a great effort to maintain its clean and attractive condition. Free parking in front of the hotel and a paid underground parking garage next to the hotel. Bus parking spaces are also available. Two disabled parking spaces directly at the hotel entrance. Covered hotel entrance so you can enter the hotel with a dry head upon arrival. Bringing dogs is permitted. Cost: €15 per day. All in all, a good address for traveling around Karlsruhe. 5 stars, I have stayed here several times and always felt comfortable.

The cleanliness is good and the staff is friendly. You can tell that the hotel is a bit dated and might need some minor cosmetic repairs, but I felt comfortable during my stay.

Unfortunately there are very few parking spaces which are never enough. You then have the option of parking in the car park next door for €15 with an additional day ticket. You could definitely have offered parking garage users a discount that would lower the price of the daily ticket! Unfortunately the bar was closed that evening and you couldn't have a nice drink in the evening. However, the buffet in the morning was very rich. The staff were also very friendly.

Central location near the train station, really friendly staff, perfectly fine room, pleasant atmosphere at breakfast, which offers everything you need. Just right for our stopover. Thank you very much.

Comfortable, elegant, welcoming. Excellent value for money

Simple, modern, tidy rooms, comfortable beds, very clean. The shower floods the bathroom, but works fine. Conveniently located at the tram stop, within walking distance of the train station. See good breakfast, very friendly staff.

Good hotel for a stay at convenient location in Karlsruhe. Bartender Christian is a rock star with his service and atmosphere in the hotel bar!

Our two-week stay at the Leonardo Hotel was fantastic. The hotel offered great hospitality, a comfortable atmosphere, and friendly staff. A special shoutout to Christian, the waiter, whose friendly service and attention to detail made our dining experiences even better. Highly recommend this hotel and Christian’s excellent service!

Great service, nice rooms and the bar is awesome. Good beer and well positioned 😊 cheers

The entire stay at the Leonardo Hotel was amazing. The rooms, service, and kind, helpful staff—everything was exceptional. I will definitely return when I'm in Karlsruhe again. A special shoutout to the waiter, Christian, for his excellent service.

No elevator from the underground parking garage. Food and conference room were good.

Had a bad night's sleep. Because of knocking noises from heating. Shower rod was loose.

We were greeted very friendly and also said goodbye. The room was very clean and friendly furnished. We'd love to come back!

We received a very friendly welcome and, upon request, immediately received some restaurant tips, including addresses and city maps. Top-notch service! We were also helped with finding a parking space in the small on-site parking lot (about 30 spaces!? Free). Otherwise, we could have used the municipal parking garage right next door. In the foyer, there was also lemon water, mulled wine, and punch with cookies, as well as a coffee machine. We rarely had that before. Even though the lounge was closed, we were able to sit comfortably there and our son could get some exercise. The breakfast was well worth the €17 per person and boasted a wide selection (nothing fancy, but something for everyone – rolls, eggs, cold cuts, cheese, spreads, fish, fruit, muesli, rice pudding, etc.) of food and drinks. Two highchairs were also available.

Really nice hotel quite close to city center. Parking can be improved.

Delicious breakfasts, pleasant staff, except for the maids. The rooms are cleaned disgustingly. There was no shower gel, dirty floors, dirty unwashed cups and this is called cleaning the room. The garbage was not removed. But we saw the maid staring at the phone. This was very disappointing

Wonderful stay at Leonardo Hotel.

A bit old, rooms good and clean, window insulation isn't the best, the bathroom wasn't the most modern either. Good service, hotel staff are very friendly and do a good job, very solution-oriented.

Large hotel in a central location. Room furnishings are a bit older, but ok. Free candy and coffee available to everyone in the lobby. Great value for money. At breakfast everything was sufficient. Hot dishes were rather lukewarm. All in all a nice stay at the Leonardo in Karlsruhe.

Business hotel in a good location. The service is particularly worth mentioning, as are the “small” extras such as the sweets stand or, now in Advent, the mulled wine table. The room is a bit old, but still in perfect condition. There is a coffee bar in the room. The bed is not worn out. There are 2 pillows of different hardness and size. The room is only made upon request, which we consider to be a very positive thing. We think the price/performance ratio is very good

As always, great service, especially Christian from the bar, a good conversation partner and very nice. Breakfast is also very good. And everything is easy to reach nearby. Greetings Silvio

I have to honestly say I can definitely recommend the hotel, the staff at reception was very friendly and they even gave us a small welcome beer. All in all a very nice and pleasant stay. But one person stood out because of his very friendly approach to the guests (Christian from the bar), a very, very cool guy.

It was great, I'll be back! Top price-performance ratio

We were extremely pleased with our accomodation, the staff, breakfast was delicious, I will remember it.

Very centrally located Staff was very friendly and helpful Would love to come back

Incredibly friendly and courteous staff. Spacious rooms and the breakfast buffet 5 stars ++. Unreservedly recommended.

Top hotel. Beautiful rooms, super nice staff and close to the center, where you can eat well for every budget.

Great comfort, superb service. Hotel to choose as a priority!

Blood Stains Left Unclean in the Room – Serious Concerns About Hygiene and Zero Solutions from Staff If you’re looking for solutions, they simply refund your money and leave you to resolve the night on your own. This sums up the level of service at this so-called 4-star hotel. The facilities and services are far below what you’d expect for such a rating. Not recommended for anyone who values quality service or even basic hygiene standards. My experience here in Karlsruhe was deeply disappointing, far below the level I’ve come to expect from other hotels in the Leonardo,'s chain. The hotel boasts a beautiful lobby, but the rooms are of poor quality, and customer service is utterly disappointing. A regrettable experience – this establishment does not live up to its reputation. Avoid if you care about cleanliness or a proper hotel stay.

Great place to stay in Karlruhe. Love the bar and the staff. Very friendly both at reception and restaurant. Home feel atmosphere. Rooms are spacious and ,cosy and clean.

Good location, The room is spacious, clean and has all the amenities you need. I’d like to come again and happy to recommend my friends.

A somewhat outdated hotel, but this is made up for by the incredible friendliness and diligence of the staff. We would like to highlight Mr. Baran Türkyilmaz, who really did everything to make the guest feel comfortable and welcome. From the welcome drink to the easy room change, the nice candy bar for guests and the really good, rich breakfast - you'll love coming back here!

My preferred hotel when I have business in Karlsruhe. Functional rooms, good and friendly service.

Great value for money Center of the city, close to main shopping area. Decent terrace for outdoor dining, or drinks. Rooms are good size and clean. Nice views from upper floors. Motivated staff make stay pleasant.

The hotel urgently requires a renovation: walls, lights, paintings and coatings, everything is falling apart. They have one lift working for a building that has 10 floors. The restaurant had no healthy option for dinner, I had to order outside,but was not allowed to eat the restaurant of the hotel despite ordering drinks there. Staff was not friendly. Breakfast room overcrowded, understaffed, and with poor food choice