Leonardo Hotel Karlsruhe in Karlsruhe

When we checked in on Sunday afternoon, Mr. B.T. was at the reception. He is a very open, friendly, and empathetic person. In our first room (1006), the towel rack was coming off the wall, so he quickly moved us to room 401. Everything was perfect there. We slept wonderfully, better than in some 4-star hotels in Rust, for example. His appreciation made us feel quite comfortable and we really enjoyed the evening after the Christmas Garden at the zoo. The restaurant and hotel industry needs people like him!!! We wish him all the best for his studies and: KOBLENZ is waiting for you!

We were guests at the obscene trade fair in Karlsruhe, so the hotel is practically right across the street, so perfect. Super friendly staff, very clean, everything was great. We'd love to come back.

Good hotel with very attentive service - rooms a bit older, but fully functional. Location directly opposite the convention center is perfect. Highly recommend the rich breakfast buffet!

Overall, we had a nice stay in a clean, tidy hotel, but it was a bit old. The carpet is torn in some places and you have to e.g. climb into a bathtub to shower. This hasn't been a problem for us, but I think older guests might have difficulty with it. But the bed was very comfortable and there were enough pillows. Unfortunately, a lamp in the bathroom was broken, which didn't make putting on make-up any easier. I also missed a makeup mirror. I thought the candy bar in the lobby was nice! At check-in, a wonderful and nice employee was responsible for us - very courteous and interested, we immediately felt arrived and valued. The glass of champagne or beer at the reception is also a nice gesture from the hotel. We can't say anything about breakfast because we booked without it. The location of the hotel was perfect for us, we could reach the train station and the city center in just a few minutes and, as a highlight, the zoo was right across the street! All in all it was a nice stay in a decent hotel, the price-performance ratio is really very good. We would come back!

Nice atmosphere, cozy room, nice bathroom, small fridge great. The bathtub was particularly great...we were there twice...would love to go back soon

Already a recommendation, but apparently there were coordination difficulties between booking.com and the hotel. Booked a double room. Received 2 single beds, only got the option of another room after repeated requests. But everything worked out in the end, a bit tough service but in the end we were completely satisfied...

Hotel could do with a little cosmetic be refreshed… one or two things should be repaired… otherwise location, breakfast etc. ok

Room is a bit old, but clean. Front desk staff was very nice and helpful.

The room is from the 80s, but it's clean. The breakfast is very good and plentiful. The service was friendly, but unfortunately a bit overwhelmed. A rebooking from our company, which had been confirmed in advance by the hotel, wasn't in the computer. So we had to wait 1.5 hours for the room.

We loved this hotel from arrival to departure. It was only one night, but the service was excellent. We upgraded to a superior room at no extra cost for our honeymoon. They even offered us a welcome drink. Thank you to the amazing staff (on every shift).

The staff at this hotel are brilliant. They are very friendly and extremely helpful.

Great hotel stayed here a few times. Bit short on parking spaces

Great team, clean and pleasant room, very convenient location. Honestly, we had a very, very good stay. The breakfast is definitely worth it. Special thanks to Alisa (not sure of the spelling) and the young man who also handled the reception; they were incredibly kind, helpful, and professional. We will definitely be back.

As a regional advisory board for the Karlsruhe (Mittelbaden) region, I organize our IVD professional meetings (Real Estate Association of Germany) to enable brokers and property managers to receive further training and network. The Leonardo Hotel received a 5 star rating from me 5 years ago. After another 5 years I would like to repeat this. We continue to be very satisfied with the rooms, service and food. We can recommend the Hotel Leonardo with a clear conscience.

After having stayed at the Leonardo hotel in Munich (which is quite modern) we decided to stay at their Karlsruhe hotel on our way back from holiday. Let me first start by saying that the staff was super friendly and helped us resolve an issue with our room quickly. The service at the restaurant was also good. The free candy, coffee and tea in the lounge were nice and we appreciated the welcome drinks. This review is mainly about the state of the hotel and cleanliness of the rooms. While the entrance looks modern it is a really old and dated hotel. The rooms feel very tired and to be honest not very clean. One of the elevators was out of order and the other two were apparently built in 1964. Our original room had sewer flies (Psychodidae) everywhere, which indicates an issue with the sewer. Not a room I would want to sleep in. We were moved to a nicer room which didn't have a problem, but it's quite worrying that no one in housekeeping noticed this. The beds in the new room were good though and the shower was fine after I got the water to drain properly. The toilet was dirty so I cleaned the seat before we could use it. If I were in charge of this hotel I would find new housekeeping staff, gut the place and rebuild the rooms. I do find it difficult to have to write this as the staff was doing their best and I realize it must suck to have to work in an environment that is this old / worn. So this review is mainly directed at the management of the Leonardo hotel chain: please refurbish this hotel!

Ohhh, the hotel is in a beautiful location overlooking the zoo, but it lacks a lot. Problem with elevators, they take too much time. They accommodated us in rooms on the 11th floor, and the elevator goes to the 9th floor, so we then had to carry heavy suitcases two more floors on our hands. There was also a problem with the heating on the entire floor. they tried to fix it, but it didn't work specifically in my room. They also did not show any interest in whether the heating problem was solved. No one came to check, to ask. So, the only thing left for me was the beautiful view from the cold room and the pain in my back from carrying heavy luggage up the stairs, and I'm not young for that extreme sport.

Excellent service! Good breakfast options.

At the entrance theres a free drinking station. We checked in and got our key. If the free parking lot is full you can pay for the garage next to it (15). Bed was very pleasant, so was the bathroom and the bath! Location is right next to the zoo and right in the city if that is where you want to be. The view wasnt amazing because of this. But the hotel was clean, comfortable, and fair priced, so definitely recommended.

Super friendly staff and helpful even before check-in 👍

Our one-week stay at the Leonardo Hotel Karlsruhe was a mix of positive and negative experiences. The staff was consistently friendly and keen to make our stay as pleasant as possible. Unfortunately, the accommodation area was clearly worn and in need of renovation. We were initially given a double room with twin beds that couldn't be pushed together. Additionally, the heating in this room was set much too warm. The staff responded promptly and offered us an alternative room with a double bed, which was an improvement. However, the room temperature was too high here too. We were told that this was a known problem, as the heating is centrally controlled and cannot be individually adjusted. The breakfast buffet was good and offered a sufficient selection. However, during peak times, not all dishes were available at all times. The parking situation proved to be problematic. In the evenings, there were often not enough parking spaces, so guests even parked in areas originally intended for buses. The hotel bar deserves special praise; it offered excellent service and was definitely a highlight of our stay. Despite the aforementioned weaknesses, we found our one-week stay at the Leonardo Hotel Karlsruhe to be satisfactory overall, although there is certainly room for improvement.

A very relaxing stay, with friendly staff in all areas, including housekeeping. The complimentary refreshing drinks in the lobby, the candy bar, and water in the room, as well as tea and coffee, were particularly pleasing. This is very helpful when you arrive at the hotel after a long journey. All in all, a successful stay; we would be happy to return!

The building and rooms are showing their age. The room smells a bit musty. The food selection is very limited. Close to the train station and city center. S-Bahn and trams are just around the corner.

The Leonardo Hotel Karlsruhe is a hotel that I always enjoy returning to. It is easily accessible by all means of transport and has a free parking lot right in front of the house, where you can still find a space even at night. The staff is friendly and helpful, especially at the bar. You are always welcomed and treated extremely friendly there.

Delicious food in the restaurant. Well supported by Christiaan who was a bartender, waiter and chef. Well done!

I'm always impressed by the hotel. As you can see, it's become my favorite hotel chain. Why? I'll try to keep it brief. The staff are always friendly and always do their best to ensure our stay is always a great one. We, as guests, are simply encouraged to slow down a bit – because most of the time, everything is in perfect order – and for that, we have to say thank you! I was able to check in as early as 1:00 p.m., usually at 3:00 p.m. – that was great. At breakfast, everything was also incredibly delicious and fresh – a tip: please pay even closer attention to whether you've already left – because it's annoying when your table is cleared after you've gotten a second coffee. But it's human nature, and it can happen. It was another great weekend with you (February 7-10).

A conveniently located hotel, built around 1964 – the elevator is ageing. You wouldn't really notice it, though. The decor and color scheme are very nice, setting it apart from other hotels. A very good breakfast in a very cozy restaurant. A beautifully decorated hotel lobby with a candy corner, coffee corner, lemon water dispenser, etc. Very friendly staff at reception and in the restaurant and bar. Some rooms show minor signs of wear and tear, such as scratches on the wall, a broken reading lamp, and a broken tile in the bathroom. The hotel is clearly making a great effort to maintain its clean and attractive condition. Free parking in front of the hotel and a paid underground parking garage next to the hotel. Bus parking spaces are also available. Two disabled parking spaces directly at the hotel entrance. Covered hotel entrance so you can enter the hotel with a dry head upon arrival. Bringing dogs is permitted. Cost: €15 per day. All in all, a good address for traveling around Karlsruhe. 5 stars, I have stayed here several times and always felt comfortable.

The cleanliness is good and the staff is friendly. You can tell that the hotel is a bit dated and might need some minor cosmetic repairs, but I felt comfortable during my stay.

Unfortunately there are very few parking spaces which are never enough. You then have the option of parking in the car park next door for €15 with an additional day ticket. You could definitely have offered parking garage users a discount that would lower the price of the daily ticket! Unfortunately the bar was closed that evening and you couldn't have a nice drink in the evening. However, the buffet in the morning was very rich. The staff were also very friendly.

Central location near the train station, really friendly staff, perfectly fine room, pleasant atmosphere at breakfast, which offers everything you need. Just right for our stopover. Thank you very much.

Comfortable, elegant, welcoming. Excellent value for money

Simple, modern, tidy rooms, comfortable beds, very clean. The shower floods the bathroom, but works fine. Conveniently located at the tram stop, within walking distance of the train station. See good breakfast, very friendly staff.

Our two-week stay at the Leonardo Hotel was fantastic. The hotel offered great hospitality, a comfortable atmosphere, and friendly staff. A special shoutout to Christian, the waiter, whose friendly service and attention to detail made our dining experiences even better. Highly recommend this hotel and Christian’s excellent service!

Great service, nice rooms and the bar is awesome. Good beer and well positioned 😊 cheers

Good hotel for a stay at convenient location in Karlsruhe. Bartender Christian is a rock star with his service and atmosphere in the hotel bar!

The entire stay at the Leonardo Hotel was amazing. The rooms, service, and kind, helpful staff—everything was exceptional. I will definitely return when I'm in Karlsruhe again. A special shoutout to the waiter, Christian, for his excellent service.

No elevator from the underground parking garage. Food and conference room were good.

Had a bad night's sleep. Because of knocking noises from heating. Shower rod was loose.

We were greeted very friendly and also said goodbye. The room was very clean and friendly furnished. We'd love to come back!

We received a very friendly welcome and, upon request, immediately received some restaurant tips, including addresses and city maps. Top-notch service! We were also helped with finding a parking space in the small on-site parking lot (about 30 spaces!? Free). Otherwise, we could have used the municipal parking garage right next door. In the foyer, there was also lemon water, mulled wine, and punch with cookies, as well as a coffee machine. We rarely had that before. Even though the lounge was closed, we were able to sit comfortably there and our son could get some exercise. The breakfast was well worth the €17 per person and boasted a wide selection (nothing fancy, but something for everyone – rolls, eggs, cold cuts, cheese, spreads, fish, fruit, muesli, rice pudding, etc.) of food and drinks. Two highchairs were also available.

Really nice hotel quite close to city center. Parking can be improved.

Delicious breakfasts, pleasant staff, except for the maids. The rooms are cleaned disgustingly. There was no shower gel, dirty floors, dirty unwashed cups and this is called cleaning the room. The garbage was not removed. But we saw the maid staring at the phone. This was very disappointing

Wonderful stay at Leonardo Hotel.

Large hotel in a central location. Room furnishings are a bit older, but ok. Free candy and coffee available to everyone in the lobby. Great value for money. At breakfast everything was sufficient. Hot dishes were rather lukewarm. All in all a nice stay at the Leonardo in Karlsruhe.

A bit old, rooms good and clean, window insulation isn't the best, the bathroom wasn't the most modern either. Good service, hotel staff are very friendly and do a good job, very solution-oriented.

Business hotel in a good location. The service is particularly worth mentioning, as are the “small” extras such as the sweets stand or, now in Advent, the mulled wine table. The room is a bit old, but still in perfect condition. There is a coffee bar in the room. The bed is not worn out. There are 2 pillows of different hardness and size. The room is only made upon request, which we consider to be a very positive thing. We think the price/performance ratio is very good

I have to honestly say I can definitely recommend the hotel, the staff at reception was very friendly and they even gave us a small welcome beer. All in all a very nice and pleasant stay. But one person stood out because of his very friendly approach to the guests (Christian from the bar), a very, very cool guy.

As always, great service, especially Christian from the bar, a good conversation partner and very nice. Breakfast is also very good. And everything is easy to reach nearby. Greetings Silvio

We were extremely pleased with our accomodation, the staff, breakfast was delicious, I will remember it.

It was great, I'll be back! Top price-performance ratio

Very centrally located Staff was very friendly and helpful Would love to come back

Incredibly friendly and courteous staff. Spacious rooms and the breakfast buffet 5 stars ++. Unreservedly recommended.

Top hotel. Beautiful rooms, super nice staff and close to the center, where you can eat well for every budget.

Great comfort, superb service. Hotel to choose as a priority!

Blood Stains Left Unclean in the Room – Serious Concerns About Hygiene and Zero Solutions from Staff If you’re looking for solutions, they simply refund your money and leave you to resolve the night on your own. This sums up the level of service at this so-called 4-star hotel. The facilities and services are far below what you’d expect for such a rating. Not recommended for anyone who values quality service or even basic hygiene standards. My experience here in Karlsruhe was deeply disappointing, far below the level I’ve come to expect from other hotels in the Leonardo,'s chain. The hotel boasts a beautiful lobby, but the rooms are of poor quality, and customer service is utterly disappointing. A regrettable experience – this establishment does not live up to its reputation. Avoid if you care about cleanliness or a proper hotel stay.

Great place to stay in Karlruhe. Love the bar and the staff. Very friendly both at reception and restaurant. Home feel atmosphere. Rooms are spacious and ,cosy and clean.

Good location, The room is spacious, clean and has all the amenities you need. I’d like to come again and happy to recommend my friends.

My preferred hotel when I have business in Karlsruhe. Functional rooms, good and friendly service.

A somewhat outdated hotel, but this is made up for by the incredible friendliness and diligence of the staff. We would like to highlight Mr. Baran Türkyilmaz, who really did everything to make the guest feel comfortable and welcome. From the welcome drink to the easy room change, the nice candy bar for guests and the really good, rich breakfast - you'll love coming back here!

Great value for money Center of the city, close to main shopping area. Decent terrace for outdoor dining, or drinks. Rooms are good size and clean. Nice views from upper floors. Motivated staff make stay pleasant.

The hotel urgently requires a renovation: walls, lights, paintings and coatings, everything is falling apart. They have one lift working for a building that has 10 floors. The restaurant had no healthy option for dinner, I had to order outside,but was not allowed to eat the restaurant of the hotel despite ordering drinks there. Staff was not friendly. Breakfast room overcrowded, understaffed, and with poor food choice

The elevator was broken, but I was assigned a room on the 11th floor. It was difficult to drag the suitcase up, but I was able to digest the food I ate during the trip.

Conveniently located on the tram. An average hotel with friendly service and good breakfast. The interior clearly reflects the year the building was built, but is well maintained and clean.

Everything was perfect, especially the price-performance ratio is unbeatable.

Friendliness is the priority. The location is great - overall a great stay :-)

My favorite hotel in Karlsruhe. Very nice neighborhood, especially for walking with a dog.

We stayed at your hotel a week ago with a wedding party. We occupied 10 rooms. We received very friendly, very professional advice and support beforehand. The hotel contacts were very well informed about our situation. All agreements were kept. Our guests and we felt very comfortable. The rooms were quiet and clean. The beds were very good, TV and internet via WLAN worked perfectly. The convenient location in Karlsruhe should be emphasized. Especially the connection to public transport. Here is the Augartenst stop, right next to the hotel. The breakfast buffet was very extensive and up to date. The hotel bar was a popular meeting place. The service staff at the buffet and the hotel bar were very friendly and helpful. The hotel portal was manned 24 hours a day. We were very satisfied and will come back.

I had unexpected problems on the way to Karlsruhe. For whatever reason, the back window of my car shattered. After checking in and briefly explaining the problem, the staff did their best to help me. You don't have that everywhere. Great team, very nice 👍

For me, without reservations. The service at the reception was very nice, the rooms were clean and spacious.

Clean + friendly but old and worn

Christian the waiter, top guy. Nice and accommodating.

Was very satisfied, except that there was only one elevator running. Everything was clean, friendly, helpful, breakfast was great.

Unfortunately the hotel bar is closed on Sunday. It's not on the homepage.

It is well suited for conferences

It is a good hotel, which as many have already written, is a bit old. It was very clean and the staff was very friendly. We were welcomed with champagne and there is a candy bar for the kids. Negative: only one of three elevators worked. With 11 floors there was a lot of traffic jam in front of the elevators. Breakfast is really good. Really suitable for one or two nights.

Nice staff, quiet and clean but very old rooms. Desperately needs renovation.

When I arrived, I was welcomed by a dirty carpet and also sticky desk, probably from cups used by a guest before me. A tap in the bathroom was broken, and water was going all around the bath. Also, when checking in, I wasn't informed that money reservation from my card was not successful, so I ended up one night kissing the door of my room and having an unpleasent experience at the desk. Simply solved by using a credit instead of a debit card. This is my third time staying here in the last two years with colleagues from the firm, but we agreed to change our hotel in the future.

The loudest night I've ever experienced in a hotel. Party in the neighboring rooms between 3 and 5 o'clock. A complaint to reception at 4 a.m. only brought a few minutes of relaxation

Very friendly staff, my room was obviously newly renovated and really very good, also the bathroom. The elevator Situation, though, is a joke. 2 of 3 tiny elevators out of service in a high-rise building is not o.k. at all.

For our planned visit to Karlsruhe Zoo, we chose the Leonardo Hotel as our accommodation. If you stand in front of it, you might be shocked for a moment - a simple, functional building from the 1960s that doesn't seem very inviting. However, the reception at the reception was extremely friendly and the welcome drink that was served was also a surprise. The room was sufficiently large and clean, but the ravages of time are a bit gnawing at the corners. The breakfast buffet was well stocked, the food was fresh and attractively presented. While the staff was very attentive on the first morning, it was a bit slow on the second day - a table right next to ours that was completely covered in rubbish was unfortunately not cleared away during a stay of around an hour. The zoo was about a 10-minute walk from the hotel, so the location was perfect for our purposes.

The hotel is in a great location on the edge of Karlsruhe city center and you can reach the center in 5 minutes by tram (plus a 5-minute walk to the stop). You can easily get to the city and the surrounding area in all directions by train. The advertised underground car park with a daily rate of 15 euros turned out to be a public car park, over which the hotel has no influence regarding the rates. The 15 euros are only considered the maximum rate if you stand there continuously. This should be communicated better. Otherwise, with a bit of luck, there will be a few free parking spaces directly in front of the hotel. The condition of the rooms was disappointing and does not do justice to the Leonardo chain. We were used to better things from Leonardo. Normally the Leonardo rooms look unmistakably the same (purple curtains, striped carpet), but here the room didn't have that look at all. It is unclear where the rooms with a Karlsruhe motif shown in the profile and corresponding to this standard should be on the wall. Maybe the “comfort” room was a category too low for this? Breakfast sufficient but not up to standard. The only real point of criticism is the rubbery soft rolls. What really stands out is the very friendly and service-ready staff. Thanks to the ladies and gentlemen. Without you, the house would not be worth 2 stars given its condition. The stay in Karlsruhe was great, the stay in the hotel did not meet Leonardo's usual expectations.

I was there for one night with my girlfriend. From the outside the hotel looks like a hospital and residential building. The staff is very nice and helpful. There are little touches like free ice cream and a bottle of water in the room and tea and coffee. Which was good. The hotel manager has very unpleasant guests. When your room neighbor calls when you go into his room. I'm going to take a round of cocaine now, it's not that good. In addition, the rooms facing the hallway are very noisy. There were a lot of drunk guests in the hotel. About the cleanliness. There was garbage under the bed and the elevator smelled of alcohol and other things. Something like that really doesn't work and it's not ok. The outside is therefore only cleaned on the surface and not cleaned under the beds. The rooms are very small. The condition is ok but a bit old. The internet is not that good. The connection keeps dropping out and is sometimes very slow. The Lange is central and has good tram connections. The zoo is nearby. The hotel is nothing older for me. There are better ones

Simply outstanding!!! great location, very nice friendly staff and a delicious breakfast "no plastic waste"

Dear Jenny, you have a great team. We felt very, very comfortable with you. Lots of halves and nackpatscher at Cristian. We'll be back, be prepared. Greetings Stefan & Rory

Friend who lived there visited. Could have bigger menu...

Gutes Hotel mit freundlichem Personal und schönem Ambiente. Leider etwas wenig (kostenlose) Parkplätze, Tiefgarage aber nebenan. Einziges Manko: nur große "hohe" Kopfkissen und keine Abhilfe

Sehr sehr abgewohnt. Staff war sehr Nett und hilfsbereit und freundlich. Hotel liegt ganz in der Nähe vom Bahnhof, Zoo, Messe, Therme.

A very nice hotel .Clean rooms , nice staff and very well managed .Good to start your day with complementary coffee and cookies .Value for money.Parkign available on site and at a walkable distance from Train station . Highly recommended .

Wir hatten uns spontan eine Nacht im Hotel gebucht, da wir auf einer Feier waren. Nettes Personal und das Zimmer ist absolut ausreichend. Begeistert waren wir vom Frühstück, tolle Auswahl und das Personal war nett und sehr zuvorkommend. Uns hat es an nichts gefehlt. Gerne wieder.

Ganz ruhige, gemütliche Atmosphäre🥰Personal immer hilfreich und nett Kann nur weiter empfehlen ☺️

Alt eingerichtete Zimmer, aber dennoch sehr sauber. Sehr freundliches Personal und optimal gelegen um die Stadt zu erkunden.

Super nettes Personal, gepflegte Zimmer.

Ein wirklich tolles Hotel, dass durch das Personal nochmal mehr aufgewertet wird. Man fühlt sich wie zu Hause.

Das Hotel hat eine tolle Lage. Man ist zu Fuß in 10min am Einkaufszentrum Ettlinger Tor. Am Empfang wurde man herzlich begrüßt. Der Service abends an der Bar ist unglaublich freundlich und aufmerksam. Alles top!