Kota Radja in Hagen

Nice big, bright restaurant, friendly atmosphere. Very friendly waitresses. Some are served with serving robots. The buffet is very rich and you have a large selection. All the dishes look very fresh and delicious. There is also a large selection of fresh sushi. You can also choose from raw ingredients and have everything freshly prepared. You can prepare a large dessert buffet with lots of ice cream, fruits, chocolate fountains for brown and white chocolate, cakes, tarts and even fresh hot waffles. Prices for the buffet are really top. This restaurant is very child-friendly, there are high chairs and barrier-free access for walker and wheelchair users. We felt very comfortable.

As always it was great. The service this evening was very accommodating and polite.

Nice service, delicious food and a good selection.

The restaurant is in a very good location. The decor is very nice, the service is very friendly and the buffet selection is nice. The sushi counter is very good, thank you for the long-term location. :)

The food was delicious, the cleanliness was subpar, the service at the table was very nice, the drinks in the background and the front cocking were chaotic. Food delivered to the wrong table, long wait for drinks.

The food was quite good, but there is only 4 stars because some of it was no longer hot. Unfortunately I have to deduct two points from the ambience due to the noise. Or maybe I just had a bad seat! But I would visit the restaurant again...

We were there on Valentine's Day and were greeted warmly and friendly. The selection of dishes was large and varied and was always refilled. The desserts were great and varied. There is no shortage of spice; less would be more. Is good for drinks sales Very nice and polite staff. The robot that serves drinks and food is quite funny.

Very tasty food as well as cart and buffet, the ambience is beautiful It can only happen that you have to wait a while for the drinks But there are two sweet helpers xD

So what happened today was the most outrageous thing I have ever experienced as a guest. We just drank and didn't eat anything. The same little lady came to us and served us at the beginning, so she knew for sure that we weren't eating anything. When we wanted to pay she shouted at us that we had to pay 40 euros because we had eaten according to her. She must not be the brightest, because she served us from the start and knew we weren't eating anything, just drinking. I kept my patience but if she had screamed any more I would have shown her properly. The way she talked made me feel like I was in a slum rather than a restaurant. I would recommend therapy. 😊

The food was very tasty and there was a lot to choose from! The service is quite good, the QR code at our table that you could use to order drinks didn't work, but with the service light on the table, the service came quite quickly. Drinks and food are brought to the tables by robots, which takes a moment, but is also pretty cool. It was quite drafty and the toilets are very low, but clean and very nicely decorated. Highly recommended.

We often eat there with the whole family. The service is really great and there is a lot of space. Sometimes on weekends it can be very loud when there are a lot of visitors. The food is diverse. Everyone will find something they like.

My parents wanted to take me and my siblings to eat there because they always liked it there 20 years ago. It was inviting and fine. When we were there today, however, it was more reminiscent of a bad canteen. The welcome was EXTREMELY unfriendly, it stank (of toilets, among other things) and after more than 10 minutes no waiter came to our table, which we had previously reserved. Nothing about this place gave us a feeling of cleanliness. Kids in tracksuits pushed each other down the aisles, touching food with their bare hands or coughing into it. The entire offering looked like it was several days old and it's not for nothing that many people report getting sick after their visit! My mother and I found traces of diarrhea in the toilets and toilet paper lying on the floor. Everywhere you went you could smell a different smell. Every McDonalds is more inviting! Before we could consume any of this stuff, we understandably decided to leave as quickly as possible.

Very tasty, good service. Gladly again! Thank you

Very tasty, friendly staff and clean place. Toilet area disgusting unfortunately.

Very friendly and a lavish and tasty buffet with a fair price.

So I have to say it tastes really, really good, you can also prepare something yourself and then have it fried, even robots 🤖 bring you something at the table, really cool, very good buffet, please register in advance so that you can get a table, it's better, very recommended 👍👍👍👍

Very good for a standard Chinese buffet.

As always, very good food, staff very nice and helpful. I go here regularly with my wife.

Great restaurant. Delicious food from the buffet. Everything your heart desires.

The food is incredibly delicious, every time I'm here I discover a new delicacy. The staff is always friendly and accommodating. A visit is always worth it.

Great place! Delicious food, lots of choice! I don't like the chefs who prepare the food on site!

Staff transaction is non-existent The staff service is very bad. They speak very loudly and do not allow you to go outside to smoke

bardzo dobre jedzenie mila obsluga

Very nice staff Always satisfied Food top

We ate there for the first time on December 28th, 2024. However, I don't understand the 5 out of 5 star rating here. The interior is clearly showing its age, with lots of chips and blemishes in every corner. Sanitary facilities are just adequate. Men on the ground floor and women on the upper floor. Toilet rolls were lying around somewhere and the rest was, well. The selection of food was okay, although some of it was rather dry, almost as if it had been warmed up again, some of it came from a can. The service, although only one person ran from table to table in the entire restaurant, seemed rather hectic but artificially nice. To recommend? That would be more objective. If you are not too sensitive, you are welcome to take a look for yourself on site. For me it's just the lowest average.

Cutlery dishes and glasses with residue. Don't eat hot.

We were in the Kaisergarten on Christmas Day and we really enjoyed it. Large selection of food, there was always more food, the service staff were extremely friendly and helpful, it was beautifully decorated for Christmas. Everything was great! We'd love to come back!

Food was tasty and fresh. Great new sushi selection. And very nice and attentive service. Thank you

Everything is very tasty and the staff is very friendly.

We were there on Christmas Eve. It was way too crowded. The entrance area was crowded with waiting guests. You could juggle your plate past all the coughing people. The buffet was partly empty or looked unappetizing. Taste was ok. Nothing special. The freshly fried one was completely over salted. The frozen meat was as tough as leather. 2 stars are still too many. The side room is far too loud and uncomfortable. Service was non-existent. All the empty plates were never picked up so we had to pile them on the windowsill. I ordered a bottle of beer and got half an open bottle. Waited 10 minutes for a new one. To pay we had to go to the information desk. Everything underground. On top of that, 30 euros per person is outrageous. Never again.

I actually don't have to eat there again. Was super bad.

Delicious food and good service. The selection could be a bit more. Otherwise still a good address!

Very nice Chinese restaurant with a lot of choice and also very tasty

The restaurant with its Mongolian BBQ is on the decline. This is not a BBQ grilling of meat and vegetables, but rather everything is stewing in half-warm oil until it is soft or cooked. The taste is a complete disaster, nothing is crispy fried or grilled, everything has no bite and is completely tasteless. This deterioration had been evident for months, but yesterday's visit was the final end to the Kaisergarten for me.

Good selection of different dishes. Unfortunately, payment with the new debit card is not possible.

Very customer-oriented, extremely child-friendly, flexible and helpful service, good price-performance ratio. Highly recommended

Unfortunately we weren't thrilled at all last time. We used to like it much better there. The finished food at the buffet seemed old, had almost no taste and it wasn't warm. Only the Mongolian buffet was convincing in terms of taste. The service robots that (are supposed to) bring the drinks to the table often got stuck somewhere.

Since robots have been used there, I don't go there anymore!!! first use robots to save personnel costs and then a price increase of another €4, which is not acceptable for me

Very nice staff. Food is always very good. Little Robi is a hit 👍🏽

It was very cold there. The food tasted bland and everything like hospital food.

Unfortunately nothing special! The sushi is disappointing. The highlight for the kids are the robots! You don't necessarily have to go. Sorry only 2 stars.

Very tasty 😋 and so much choice. I'll be back again.

The food tastes good 👍 Seating also outside 👍 Upgrade 11/17/2024 We are here to celebrate a birthday. Ordered drinks, like beer and vodka. But instead of the bottle of Absolut vodka we ordered, we were provided with an already opened bottle (Absolut) containing a cheaper vodka. When we asked, we were told that this was the last bottle. It's 3 p.m.... It's a shame to charge a hefty price of €80 for this. In addition, the plates pile up without being picked up by the service staff.

Very rich buffet, from soup to dessert, for kids and adults, everyone will find something. The dishes are very tasty. The service was very friendly and used dishes were cleared away regularly.

The starter and dessert were ok, but everything else was just inedible. Hard that you could hardly chew it. Cold. Sauces dried on top. The grilled was completely over salted and dipped in sauce that I didn't choose... everything was simply inedible. Never again.

Celebrated my aunt's birthday there today - like every year. Everything we ate was delicious, well seasoned and well tempered. The staff always friendly and helpful.

The food was again very good. The service is good as always. The robots are great.

Were very disappointed, the food was inedible, the employees were overwhelmed

Few sushi offers for vegetarians. Only 3 varieties. Otherwise everything is well signposted and delicious for vegetarians.

Very friendly service, very child-friendly and the food was great as always

Very large restaurant where you can only eat a buffet in the evening and where you are served by robots.

Really delicious 😋 Everything fresh. Lots of choice.

I'm currently here and I'm actually just shocked at how bad gastronomy can be. The food looks stale, the ice in the fresh fish and meat containers has melted and the bottom sticks like chewing gum. Staff is not attentive, but not unfriendly. What's really an asset to the all you can eat restaurant is the service robot; he does his job without any problems. The building and the area are far too good for the quality offered here. Once I finish my Coca Cola, I quickly leave.

A PURE DISASTER! We came here to celebrate my birthday and came with our baby in the stroller. Just at the entrance you didn't feel well received. No warm welcome was given and you had to somehow choose your own table. Task accepted, we went to a table of our choice and at a dining area the waiter in charge said: “Sit at the back” “Strollers do somewhere else” in a cheeky and arrogant tone. No sooner said than done. On the way to the square we were told “what do you want to drink?” we couldn’t even sit down and/or look at the drinks menu in peace. I insisted on doing the aforementioned things first. We then ignored the comment “other people know straight away what you want to drink” and then we sat down. My mood in the BASEMENT. Since our baby was sleeping and the dining area was relatively empty, I put our 11-month-old baby between the chairs and quickly went to the buffet together. Then I wanted to get the baby chair and then it happened. The lady screaming as if we were her children, “Why are you making such a fuss. I said and you have to do it. Otherwise get out” Me: “I just want to push my son between the chairs for 2 minutes to go to the buffet”. She: “NO, there are other guests coming and the table has to be clean.” knowing that it is still very empty and we want to hurry up. I was left without words. I have never been treated in such a degrading way. It's no longer a restaurant but a farm. My birthday in the bucket. NEVER AGAIN.

We ate there with 6 people on a Friday. The food is averagely good, unfortunately you often have to wait until the food is refilled. But once again we were not satisfied with the service. We had ordered 2 shandy and 1 non-alcoholic shandy, unfortunately the drinks were brought with a serving robot and we didn't know what was what. When we pointed this out to the waiter, he became very upset and blamed us. Only after repeated requests was he willing to bring us a new non-alcoholic shandy. Unfortunately 🤨

You can eat in a relaxed manner.

Old waitress takes the liberty of shouting at customers, very unfriendly.

The atmosphere has the charm of a train station. The table showed traces of smear from the last wipe, the chair had leftover food from the day before. The choice of food was positive, but unfortunately most of the food was extremely dry. If you wanted to put together something for the Mongols, you had to carve meat or fish out of frozen blocks. No go. As a result, everything was cooked to death. The service was OK, the robots were great, but unfortunately totally dirty. The control panels in particular were touched by everyone but not disinfected in between...then peel the shrimp...yuck. The floor on the men's toilet was very slippery. Cleanliness should be taken more seriously. The food was like a stone in your stomach and you were extremely thirsty. So no recommendation.👎👎👎

First of all, the positive: large selection of food. Now the negative: Everything is relatively cold and rubberized. Poultry very dry. After the visit you feel very thirsty. Cauliflower with underground hollandaise sauce. I would never eat here again.

We were there yesterday. The food was dry, hard and cold. Has been lying in the container for hours. I'm a restaurateur myself, so I know what's fresh and what's not. Dessert was okay. The service wasn't up to par either. You have to go there to order drinks as long as you wait at the table. The second time I ordered drinks after 20 minutes nothing happened, I was reminded again and I waited until the robot came so for €170 I can go eat somewhere else. The managing director should take it seriously and change a lot... the competition never sleeps.

Delicious food and a great selection!

Had dinner there and it looked very cozy. I liked the atmosphere. Food selection very large.

We ate there with our son-in-law and granddaughter on the day of German unity, a public holiday. The fountain inside has disappeared and the area for tables has been increased. The tables were nicely prepared, otherwise everything is spacious. The buffet is varied, very well arranged raw fish and meat as well as vegetables to be grilled directly at the counter on the grill, everything that Chinese cuisine knows from crispy duck to sweet and sour pork, 7 treasures, beef dishes, salmon, the selection is huge , a separate zone for sushi, a large area for dessert: ice cream, bananas with chocolate icing, vanilla and chocolate pudding, jelly, waffles, rice balls and baked bananas, types of fruit, everything very clean, labeled, highly recommended! Drinks and the raw materials ordered for frying are brought to the table by a robot - to the delight of the children. A super special!! On the holiday we adults paid 25.00 euros, children pay according to age, drinks are extra.

A wide selection of vegetables, fish and meat, both ready-cooked and raw ingredients, which are freshly cooked in the kitchen. The sushi selection is also very large, but most of it is very western-style (i.e. lots of mayo and spice sauce, fried onions). The rice seemed too hard and dry for me, the fish was okay, although I only really liked the eel. I was particularly impressed with the fully cooked one. Restaurants of this type are particularly recommended for fried foods and sweet and sour foods. My companion had various types of meat freshly cooked, but I found it too dry and tough. In comparison, most of the meat and fish dishes prepared were tender and very tasty and the vegetables were perfectly cooked, still with some bite. When it came to dessert, I also found the fried one to be the most recommended. I haven't tested the fruit or chocolate fountain, so I can't comment on their quality. If you know what you like, it's definitely worth a (re)visit.

Great selection of dishes, the duck was a bit too crispy for my taste. Overall, it's a great place. Nice staff, the robot cats were a real highlight for my children. Recommend going out to eat there.

Yesterday we celebrated my father-in-law's 70th birthday with 10 people in the Kaisegarten. The operation and service were ok. Above all, the service was really nice, she was very friendly and helped us with a few things, for example with the cake. That was very nice. Unfortunately, she couldn't make up for all the bad things. A very very meager selection of food...some of it looked as if leftovers had been "thrown there". And then the most intense thing of ALL... it felt warmer outside than inside... and that with an outside temperature of 6 degrees! We froze EVERYTHING off of ourselves and sat at the table, some of us in our jackets, shivering. ---> Everything was fogged up and they turned on the ventilation. That's NOT possible at all! Unfortunately, we understand something different by sitting comfortably together and spending a nice evening together. We will only visit the store in the summer, if at all.

It was very cold inside the restaurant. The staff were sometimes very unfriendly and of course the food quickly got cold. All radiators were cold. The food was very good as usual. Empty plates were not cleared away and so the plates piled up at our table.

I was there 3 times, 2020;2022;2024 All three times I had extreme stomach pain and diarrhea afterwards. After two visits I also vomited. It always took a few days for me to feel better. I hear the same thing far too often from friends and relatives for this to be a coincidence.

Once again underground... every few years we try it in the Kaisergarten, but this time was the last time. The food was standard, cold, empty, meat raw (and I definitely don't mean the Mongolian buffet), vegetables hard, sushi not tasty at all. Salad buffet a joke. Dessert OK, but baked banana cold and like a lump of clay. Canteen atmosphere... new food is poured over the old, cold one. Phew...you don't have to have it!

I really like eating there. There are many different delicacies at the buffet. Everything looks fresh and tastes very tasty.

Very clean, very polite, lots of choice and good

Nice restaurant. The Asian all-you-can-eat buffet offers a large selection of dishes and, if desired, can also be freshly prepared in the Mongolian area. Everything tastes very tasty and is highly recommended. Only the drinks are quite expensive and unfortunately not included in the buffet.

The buffet, especially the sushi buffet, was completely empty and wasn't even refilled. I had to spit out the grilled fish because it simply tasted disgusting. The toilets are dirty and there is toilet paper and dirt everywhere. The robot is more service-oriented than the waiters there. I used to like being there but that was the last time today and I regret every cent I never spent there again

When I was there the plates were just dirty with leftover food.

We were able to eat outside today when the weather was nice...unfortunately the ambience there is poor...the garden and the furniture make a very worn impression...new plants, weeding would be urgently on the agenda. The toilet should definitely be used be renewed...for tall people this is an absolute no-go...The buffet was great as always. Great selection and all bowls were full to the brim and hot...the drinks were also well chilled...our service was very friendly and attentive...thank you very much for that..

Great restaurant with a very rich buffet and various sushis and liquid chocolate fountains Friendly service and good access options (also for disabled people with wheelchairs as the entrance is at ground level)!

We were there on Friday evening for the summer/autumn buffet. Welcome was nice. Someone only came by the table once and took the number of people and then collected the money. There was no more service. You have to bring your own drinks. Used dishes must be taken away yourself. But it also has something positive, no service, no tips ;<)

We were there on the weekend. The buffet is okay but nothing special. Most of the food was very oily/greasy and the actual taste doesn't come through. The staff is nice despite the help from the robots who don't come to clear the tables. Sometimes we waited 20 minutes until the dishes were cleared and people asked for drinks. My ears flickered at the drink prices. For 2 beers and a small bottle of water €19.70! I find that quite excessive. Therefore, visiting there again is no longer an option. It's actually a shame, you can do more with it. But it seems to be enough.

The food was dry and hard...as if it had been in the containers for hours...dessert for example. Only the edges of the cheesecake were laid out and everything else was very spartan... The service also left a lot to be desired... to put it into words... not exactly friendly... the plates weren't cleared and the speed could only be dreamed of... We had high hopes for the restaurant...unfortunately we were very disappointed... It's a shame...It was really good there before Corona.

We have already visited the Kaisergarten several times and can only recommend this restaurant. The staff is very friendly and extremely tolerant of people with disabilities. The food is at a pleasant temperature, very varied and there is also a large selection for vegans and vegetarians. The prices are absolutely reasonable for what is on offer. 😊 The service robot is a great idea. The restaurant is wheelchair accessible and has a wheelchair accessible toilet. This is not the case in every restaurant in Germany. #Kaisergarten #Inclusion #Accessibility #Vegan #Vegetarian

Always delicious and kind to the guest

It was so delicious and very friendly

Very tasty food and always fresh. However, there are also worse days there when the food is not so flavorful, so my recommendation: eat there at least twice because it's worth experiencing one of the many good days

The lunch buffet was sparse, nothing fresh was added, bananas were baked black on the inside I am very disappointed, the quality has deteriorated significantly!!

Food doesn't taste good, service is catastrophic and way too expensive!!! I absolutely cannot recommend it.

We've been going to this restaurant for a long time, back when it was still the Kota Radja, the ambience was a little better, but that's not a bad thing now, it's modern, lots of space and the food is still just great! The staff is always really friendly, really lovely people. We'd love to come back!

👍 very extensive buffet, large selection, all dishes very good and tasty!!! We haven't been here for a long time and we're pleasantly surprised... The premises have been renovated and the staff has also changed for the better. :-) So we're coming back today with 4 people.

Put together delicious food at the buffet yourself, price/performance and offer are absolutely sufficient, recommended

Drinks are brought to the table by a robot, perhaps a nice gimmick for children, otherwise rather annoying... Otherwise very tasty food.

Nice ambience, good food and nice staff! We were there on a Sunday and we really enjoyed it!

Great and rich buffet. Personally, I miss the contact with the service a bit, as a robot brings the fried food and drinks

Good Asian buffet at a fair price Attention: no Google Pay!!!

Have eaten in this restaurant many times and won't go into detail about how everything tasted and the restaurant looked. Because that is not the aim of this review. The employees definitely made a very bad impression, their behavior was not good at all. A (young, new?) waitress wanted to assign us a table, which she did with a smile. Totally nice. Suddenly another employee came from the other side of the restaurant and started screaming that our waitress must have taken us to the wrong table and also started yelling and complaining at her in front of us. “YOU HAVE TO THINK FIRST AND THEN DO THINGS!!!” (also repeated several times), “HOW CAN YOU DO SOMETHING like that”, etc. It was just terrible to have to make a scene of an employee being put down for someone like that small mistake that anyone can make. I was so sorry and had no appetite afterward. There are ways to point out mistakes and also in a professional way. I found something like that totally absurd, unprofessional and inhumane. I will certainly never eat in a restaurant like this again. That is not how it works.

Turned out beautiful. The food is good. Buffet could be a bit cleaner. But it was delicious.

💎💎💎 I won't repeat others... it's delicious... fresh... diverse... and wallet-friendly. buffet ... grill ... seafood ... variety of dishes and sweets ... cute cat robots delivering drinks ordered at the bar and grilled dishes. the service is constantly reporting, nothing will be missing... I understand that they have a lot of work but I wish them smiles for the customers, just as the customers smile after a delicious meal. I highly recommend visiting 💎💎💎 don't forget to stroke the kitty's ears...

A nice restaurant with Tastefully furnished in a Far Eastern ambience. We were there for the lunch buffet and it left nothing to be desired in terms of quality, taste and price-performance. The service is friendly and quick and even has support from a little robot 😄

Not recommended, the food at the buffet had been sitting on the counter for ages and was hard to enjoy. The atmosphere is run down and unkempt.

Went for Chinese food again after a long time but were totally disappointed. At the normal buffet the sauces were baked on the top due to the long standing time, chicken parts were very dry. The huge restaurant wasn't well attended, which could be the reason. Mongolian food was super huge selection and also The sushi was okay. I also found the price for a 0.75l bottle of water for €6.90 very expensive. I wouldn't go to this restaurant again. In my opinion, the price-performance ratio isn't right.

Everything looked neat and clean. Food was tasty and delicious. Price/performance ratio was okay. The robot that brought the drinks and sang a birthday serenade was funny.

It was my first time there and definitely not my last. Large selection, friendly staff and nice atmosphere.