KAIZEN Raunheim in Raunheim

I was there on a Friday evening. The restaurant was extremely busy, but the service was still super fast, courteous, and very friendly. The food was delicious and the prices were great. I'm already looking forward to my next visit. Thanks again to the friendly staff for a wonderful evening.

Excellent meal. Very busy. It service was spectacular

I've been to this restaurant three times now - each time a long time apart. The food was always really good, no question about it! But unfortunately the service is an absolute disaster. The waiters usually stand at the door, don't look at the tables and prefer to busy themselves with their cell phones. This time we had to shout loudly three times before anyone even came to us. When the waitress finally came to the table and we told her the food was wrong, she said she would call someone - but no one came. After waiting for over 30 minutes, I ended up eating the wrong food because no one came back. When I paid, I explained the situation again - but instead of an apology or a small gesture of compensation, I was told to pay the full price. No solution, no insight – absolutely unprofessional. On our first visit we were brought the wrong food. Nevertheless, we wanted to give the restaurant another chance. Unfortunately, things didn't get any better. Don't get me wrong: the kitchen is really great! But a restaurant isn't just about good food - service is just as important. And with almost 5 stars on Google, you can expect honest feedback. This was the last visit for me. It's a shame - but thank you.

I've been to Kaizen several times and have always been very satisfied. Unfortunately my last visit was a huge disappointment. Even though the restaurant was almost empty at 6 p.m., an incorrect order was taken. The waiting time was unusually long, and to make matters worse, we ended up having to pay for the wrong food. The staff seemed very inexperienced and inattentive - throughout our stay the waiters were more occupied with their cell phones than with service. The quality of the food was also disappointing this time: the sushi rice was mushy and the taste was by no means at the usual level. It's a real shame, because I had a completely different impression of Kaizen so far. With the hype, the quality has really decreased dramatically

Delicious food and pleasant service.

Highly recommended if you like sushi etc. However, you should reserve seats in advance.

We have been here several times - for years - and were unfortunately very disappointed on our last visit. Somehow everything subsided: From service (very inattentive) to taste (sometimes very sweet, dried lukewarm rice, overcooked vegetables) to quality (spring rolls only convenience). Until the penultimate visit there was still a small sprout salad at the front as an amuse gueulle. Some of this had only been brought beforehand upon request (because it was served at the neighboring tables), but now no one was in sight! Somehow it seems like you think that since the store is always full you can cut corners - I could imagine that this backfires at some point! For us it was probably the last visit, as a one-hour journey is no longer commensurate with the quality and this “experience”!

We were here with some colleagues, and it was truly delicious! The service was okay, but we had to wait quite a while for our drink orders and, especially after our meal, for someone to clear the dirty dishes. And even that only happened after we asked. But the atmosphere and food were good, and I'll definitely come back. Amazing sushi selection 👌🏼

I've been to this restaurant three times now, and these three times were long apart. The food was good every time, but!!! The service was a disaster. The waiters just stand by the door and don't look at the tables. This time I had to shout loudly three times for someone to come. When our drinks were brought to us, the young guy, instead of placing the tray on the empty table next to us, bravely tried to hold it in his hand. Well, as expected, the water spilled and everything was wet. Come to clean? Lame ducks. They should come faster and apologize properly instead of quietly saying "sorry" as they walked by. The first time, we were also brought the wrong food. Don't get me wrong, the restaurant is great, and I wouldn't cry if it had 3.5 stars, but it's almost 5 stars, so you just have to tell the truth. A restaurant isn't just about the kitchen!!! That was my last time here, thank you.

Sehr schönes Lokal mit guten Speisen. Die Jungen Kellner, ich vermute Studenten, sind etwas unbeholfen. Aber das Essen schmeckt gut. Die Akustik im Raum ist sehr laut. Es sind eben viele Tische. Die Enten Spieße und das Lachstatar waren sehr gut. Sashimi war gut, aber sehr kalt, so kommt der Geschmack nicht so gut rüber. Etwas mehr Wasabi wäre auch schön.

The restaurant has a very nice, clean interior and a great ambience. Despite the high number of visitors, the food is prepared and served very quickly and tastes so delicious, I was totally amazed. The waiters work very quickly and are also friendly and attentive. All in all it was a 10/10, I would recommend eating here to any sushi lover.

Very nice restaurant with good food. The young waiters, I suspect students, are a bit clumsy. But the food tastes good. The acoustics in the room are very loud. There are a lot of tables. The duck skewers and salmon tartare were very good.

When we arrived there was no room for us, even though we reserved it over the phone. When we asked him about it, he suddenly said you couldn't make a reservation over the phone. And we were aggressively sent away. Thanks .

I've been to Kaizen Raunheim several times now and have been thrilled every time! The food is incredibly tasty, fresh and of the highest quality. The sushi in particular is an absolute highlight, but the other dishes are also fantastically prepared. The team is super nice and always attentive, which makes the stay even more pleasant. The atmosphere in the restaurant is very cozy and inviting. It really is a place where you feel comfortable and want to come back. Absolutely recommended!

Since we love eating sushi and often visit the Katsu in Ingelheim, we thought we would take a look in the surrounding area. We stumbled across the KAIZEN in Raunheim. First of all: reservations are mandatory! Getting a place without a reservation involves waiting time. For starters we had tuna in batter and baked octopus also in batter. Both were very tasty. For the main course we chose different rolls. All were with fish or seafood. Personally, I liked the special rolls the best. The dragon roll was my favorite here. The futo maki were also very good. I can highly recommend Fumiko here. We were expecting the remaining rolls. The homemade drinks taste good but the quantity is manageable. If you're really thirsty, you're better off with a bottle of water. The staff was friendly and attentive at all times. Due to the high number of visitors, the volume was very high. But this shows that the throughput of food is high and everything is fresh. If you want good sushi at moderate prices, you're in good hands here.

Recommendation, clearly Food and service, 1a

Best Sushi Germany!!!! Been here 400 times and always 10/10

The sushi are more expensive than in other shops, but the quality justifies the price - they are really tasty. The staff are also very friendly, which makes the visit even more pleasant. Overall, a recommended address for good sushi!

So FRESH INGREDIENTS CRAZY RESPECT! Honestly, the service just needs a bit of work, but it's still TOP! Better than the Zenzakan Sushis hahaha

Delicious Japanese sushi... It's a bit noisy because there are tables close together, but the service is good and I recommend it for a gathering of friends.

There is an employee in Kaizen, (Maya) who has a personal problem with me and took it out on my family. Nevertheless, the ambience and the food were top.

Simply recommended!!! Sushi tastes incredibly good. The service and atmosphere is great. Thank you for the great dining experience.

Man kann sich nicht entscheiden, was man alles essen möchte. Alles sieht lecker aus und wird natürlich frisch zubereitet. Der Gastraum ist leider ohne Ambiente, aber das Essen haut es wieder raus.

Top location, top sushi, extremely friendly and attentive staff

So overall an 8 out of 10 - the starters etc were great - fish very fresh - marinades very good - only on the last visit the inside out rolls were very dry - no idea why - much better in 2024 - was still an absolute highlight for me in 2024 - because the menu is really very good and has something for everyone! I'll definitely come back - I promise! - if the rooms here are upgraded (toilets etc) - then you can also add 50 percent more to the prices here - because they are really cheap - best regards

The best sushi restaurant in the Frankfurt area. First-class quality, high level and first class taste. I can only recommend it and the price-performance ratio is absolutely right. If you love sushi you have to go here and you won't be disappointed. The soups and starters are also extremely good.

Sushi is dry. Very, very narrow and loud. You feel like you're in a fast food shop

By far the best sushi restaurant in everything 🍣 🍱 💯%

9:30 p.m. Reserved with the message that you have to wait up to 20 minutes because of Valentine's Day until you get a seat, no problem, it took 45 minutes after we were at the seat and it took about 2 hours for the food to arrive Has come. Super

Made a table reservation for 9:30 p.m. because I wanted to go out for dinner with my wife on Valentine's Day. Arrived and already saw a huge snake, sickening. It's all well and good until you're told, "Yes, you just have to wait, it's Valentine's Day, that's just the way it is." I'm wondering what I can reserve a table for and then have to wait over an hour. How pointlessly simple. Set times, keep times. If you have to wait 10-20 minutes, okay, I understand, but that's awful.

The ambience, service and the food were really well done, everything was fresh and beautifully decorated, I can only recommend it, thanks also to the boss for inviting me.

Very tasty sushi, super fresh. Became a bit expensive.

Top restaurant, delicious food, super friendly conditions and family atmosphere. Can only be recommended

Great restaurant. The food is rather upscale. Tastes very good. It feels like you can eat everything well across the board. The parking spaces are a bit difficult and the prices are nothing to complain about.

I'm thrilled the sushi was very tasty and the staff was very friendly

The sushi is super tasty, the location is cozy and the service is nice. Only the parking situation is not that great. Recommended.

The woman who served us at the checkout shortly before closing time today was extremely unfriendly and made us feel that clearly. That was completely inappropriate!

Show service with dry ice, short waiting times, very tasty, additional quieter places in the cellar. And a very competent boss who asks about his customers personally. Always happy ☺️

The restaurant and the fine Japanese cuisine are excellent. Unfortunately, the sometimes very high volume in the restaurant spoils the experience of this kitchen.

As always, very tasty! The staff is always very friendly and I like coming there.

Allo I was there twice. Once with friends and once two weeks later with my wife. Both times I wasn't disappointed. Outstanding sushi rolls, great ambience, funny and nice boss. If you want sushi, then only here. Best in the Rhine Main area.

Very good food but also very loud.

The food is great, but the problem is the popularity of Kaizen. You should make a reservation and avoid peak times, as you can sometimes wait an hour for a table. If it is very busy in the evening on the weekend, for example, the service is no longer good, but otherwise it is great

The best sushi I know, authentic atmosphere and friendly service

Fresh and delicious. Simply mega

Best sushi restaurant in the Rhine-Main area. If you don't want to believe it, come along and see for yourself!! ;)

Very tasty food. It is often very crowded, so it is better to reserve in advance.

A nice restaurant with a great atmosphere! The selection of sushi is large and there is something for every taste.

The food was excellent and very tasty😋😋😋😋

Today we experienced fried sushi. That was just awesome. Great service, inviting atmosphere, just great, just TOP 10/10

There's nothing wrong with the taste, but be careful, several guests from December 30th got food poisoning, including me. I felt so bad the day after and so did a neighbor at the table. Unfortunately we have to report this to the health department.

Great food, nice atmosphere and great and very friendly service! Gladly again at any time! The “lunch table” is also recommended.

In my opinion, this sushi shop is a real recommendation for Asian cuisine lovers. The quality and taste of the food is excellent. The variety of sushi dishes in particular, but also the other dishes on offer, are convincing across the board. Everything seems fresh, carefully prepared and extremely tasteful. The atmosphere is modern and at the same time cozy, which makes your stay particularly pleasant. Added to this is the extremely friendly and attentive staff, which further enhances the visit. The Asian chefs really do a great job here! A little tip: Especially on weekends, it is advisable to make a reservation one or two days in advance, as the store is very busy. Overall, a great restaurant that I would happily recommend.

They just have it. Food 5 Service 5 Ambience 5. Keep it up

We had our Christmas party at Kaizen. The food is very tasty and very attractively prepared. The rooms are a bit noisy, which would probably be better with some room dividers or something else. Otherwise it was a successful and delicious evening with attentive and friendly service.

Always delicious, great service. My favorite sushi shop. Please make a reservation urgently, the shop is always full

We went to Kaizen on a recommendation. We made a spontaneous reservation and got a place that evening. Great selection of different sushi rolls, dishes, salads, etc. Great fresh products. The three of us were thrilled with the food and we will come back.

One of the best I know in the area 👌

Food beautifully prepared. Dishes taste good, staff very friendly. Unfortunately a bit loud.

A very nice restaurant. Food price performance great.

One of the best Sushi in Rhein-Main area, very dedicated kitchen work with option to visit the chefs prepping. However the service and atmosphere does not deliver a 5 out of 5.

Unfortunately not as good as it was 1.5 years ago. The ambience is still chic, even if there are too many Toshes in one room for my opinion. The food was okay apart from a few small things, but unfortunately it was no longer of the same quality as it had been a long time ago, not everything tasted fresh or as if the products had been at room temperature for a long time. But what really bothered me is that you can only order 1-to-1 products here and flexible ordering of plates is not possible here. There used to be the option of having plates prepared in "freestyle"/by the sushi master, unfortunately the communication with the service staff was very poor, or they didn't want to understand us, we are here in Germany and we speak German there.

The reception itself is unique: on the way from the entrance to the dining room you pass five men dressed in white with chef's hats who are constantly preparing sushi. In general, there are an incredible number of service staff here who accompany you to your seat, take and serve drinks and food, and so on. You feel cared for. And the food - not just sushi - is incredibly delicious. It's just a bit noisy in the guest room - a sound breaker could help. But one thing is certain: we will be back.

I was in a nearby hotel due to a canceled flight. I didn’t expect the food is so good here!!

Christmas party with excellent food and charming service…. The celebration was an absolute success! We were warmly greeted at the entrance/reception and escorted to our table. Tam the manager looked after us the whole evening and every extra request was implemented immediately! The entire team was very friendly and the food was of the best quality. Our employees really enjoyed it and everyone wants to repeat. Thank you for the great evening and see you soon…👍

Very nice restaurant with a great offering. Sushi is freshly prepared and tasty. The service is very good. Prices are a little higher, but it's worth it. Really recommended.

It was indescribably delicious!! I never liked sushi before but at Kaizen everything tasted so good!!!

Food is over hyped, price performance is not right

Very nice, cozy Japanese restaurant, very nice staff, starter was efamame, boiled salted pea pods, very tasty, main course was salmon in batter with rice, recommended, sushi selection was very extensive, value for money was very good, young crowd, the place was full on Tuesday evening It is best to reserve for larger groups

I was there this evening. Get a seat quickly, the waitress had everything in view. Relatively loud ambience but I like it lively, so no problem so far. Things look completely different when it comes to eating. The tuna seemed old and dry at first sight, but this was confirmed when I ate it, be it nigiri or maki. The rolls were basically okay, but they tasted a lot like sauce and masked the actual taste of sushi. Anyone who has ever been to a real Japanese master can tell the difference straight away. The gyoza were cool but tasted ok. Unfortunately, when the waitress was clearing them away, she sprayed the sauce over the table and onto my white T-shirt. Nevertheless, I had to pay the full price. Over 50 euros for one person, it really wasn't worth it.

The sushi was previously praised to heaven. I would say it is very average. But I really liked the service and the ambience. I can definitely recommend it

Excellent, good, excellent. Only the service should sometimes notice that not only their acquaintances or friends are there, but also other guests...

Very tasty food and friendly service. The price is really justified here.

You can leave it 😉 gladly again

One of the best sushi in the region!

A very good restaurant, very tasty and high quality sushi. The facility is actually quite fine. It's sometimes busy and a bit noisy. But the service is definitely a 10/10, very accommodating and polite.

Insanely good quality. Top price

Very tasty, good service, priced a bit expensive. Be sure to reserve in advance!

The restaurant is centrally located, unfortunately there is no parking directly in front of the restaurant. Despite my reservation, I had to wait 5 minutes to be assigned a seat. Absolute no-go. The location is beautiful and has a common thread, unfortunately the tables and chairs are very close together and the background noise is extremely loud, so that it is difficult to understand the person sitting next to you. Now about the food. The food is very tasty and fresh. The sushi platter was extremely tasty and varied. The service was friendly and made an effort, unfortunately the waiting times for the food, in my case for the starter and the main course, were too long, my patient soul reached its limit at 40 minutes.

Unfriendly girls (not all) Smiling more doesn't hurt.

Reservation was only made after arrival and upon request. Apparently all (!) window seats were reserved, without a sign. Everything was pretty unfriendly. Starter (Tuna Tataki) was very good, as were desserts (Mochi, Ice Mix fried, Dorayaki platter). Desirable: Offer advice to people without sushi experience. The young waitress was friendly and tried hard, but had no knowledge.

The food came quickly despite the house being full and the waitresses are very nice and the food was great!

Best sushi I've ever eaten. Great preparation and tastes fantastic. Highly recommended!!

Great restaurant with a great menu. Japanese/Asian dishes are superbly prepared.

Excellent sushi and very good service. Unfortunately a bit loud.

Best sushi far and wide. Very lovingly prepared like a work of art. Great service, very nice and courteous staff. Nice ambience. An enrichment for our surroundings.

Delicious food, service really nice, but the ambience could be improved a bit. Otherwise everything is perfect. The prices are a little more expensive but I think that's because of the good quality.

You just have to go there if you like sushi

Unfortunately, all courses were served in the same order despite express instructions. Really a shame

Excellent service, which was always friendly, and fantastic food prepared with a lot of love.

I really have to say it is the best sushi restaurant in the area. Maybe even across Germany. Great price considering the quality. Ambiance is nice and relaxed. You can also get hot food. The homemade cocktails are awesome. 10/10

Really delicious and highly recommended😋

We always went there regularly. It's relatively not cheap, but the visit was always worth it. However, yesterday we noticed that the quality was no longer the same as usual. 1) Starter No.8 the dumplings: smaller than usual, dough thicker, not so transparent and less filling, the taste different. Sushi rolls appeared carelessly prepared, some were dry, e.g. the roll with duck meat. Completely new service team. We only got our drinks after the starter, upon request. I always enjoyed being there and would probably go again to confirm my impressions.

I've been there several times. Last two times weren't so good. Tuna was weird and smelled weird too. Service was disinterested and inattentive. It's a shame, I liked the store.

We had been here once before with friends and remembered it being delicious, so decided to go back for my wife’s pre-birthday lunch. Everything we tried was DELICIOUS! They were out of gyoza, so we went with the Takoyaki, it was tender and juicy! The seared tuna was as good as we remembered it to be, and everything on the Masters Choice was delicious! For desert we went with the Banana Lover, AMAZING (the whipped cream was average)! We will be back!

Always my pleasure! Excellent sushi! Only recommended!

Really incredibly tasty. A review doesn't need anything more. Gladly again.

Food very tasty. Service very nice. The windows could be a little cleaner ;-)

The service is impeccable and the food is also really delicious (price/performance 👍)

Menu clear thanks to pictures. Suhsi was prepared quickly and was beautifully presented. The Suhsi was tasty but I have eaten better. Value for money could be better. I spent €50 as a woman and still wasn't full. We were missing more selection of tempura rolls/crunchy rolls. Unfortunately, we were constantly watched by the staff, i.e. the sushi masters, while we ate. We didn't feel comfortable. Wouldn't come all this way again.