Italienischer Pizzaservice in Hamburg

Unfriendly staff! 95 minutes after ordering, the food still hadn't been delivered. From previous orders, we'd already known that they were always a bit late, but they were always friendly. Today, however, was different. After an extremely long wait, we called again to inquire about our food. The employee on the phone was extremely unfriendly. He simply said it was a bit of a mess today. Although he took our order, he hadn't processed it yet and couldn't give me an approximate time to expect my food. By this point, an hour and a half had already passed. Furthermore, we weren't told about the maximum delivery time when we placed our order. Ultimately, it's a shame, because the food is always delicious, but such poor customer service means we won't order from there again.