HANS IM GLÜCK in Paderborn

We wanted to eat here - unfortunately we were sent away at 8.45 p.m. because the kitchen was apparently already closed. Definitely doesn't motivate you to try again.

Good price-performance ratio. Nice environment, nice service, short waiting times and a fair price. We'd love to come back

Insanely delicious burgers and the fries are gigantic! Service team courteous and very friendly! Priced completely fair!

Great ambience. Cool card. Prices aren't exactly cheap.

Very friendly staff, but uncomfortable seats.

Top food Top service And very nice atmosphere

Everything was great 👍🏻 Thank you

It was a great evening and thanks to Kira we had the perfect table.

Very nice atmosphere and excellent service. Food came very quickly and tasted great. Simply great!

Loaded fries arrived already cold and soft. Otherwise the food was ok but the price doesn't do justice to the service.

Very nice and pleasant atmosphere, service was very nice, the most important thing is the food and it turned out really well ☺️ Keep it up 😃

Actually ZERO stars. Waited over 1 hour + our order was not taken into account and then we were told that there was no more cheese. Really a disgrace. No recommendation.

Heyy, I just had dinner with you and I have to say that I left very happy. The food came very quickly and the drinks were very good. All in all, we were very excited and would love to come back ❤️

Good food service was great, great atmospheric ambience. Gladly again

Chaotic service and a “terrific” supervisor After about 45 minutes of waiting, our food still wasn't served and the waiters were bored walking through the shop, which was barely half full, so we wanted to ask. The food was apparently already prepared at this point. Five minutes later we were told there was no cheese and offered alternatives. Our burgers finally arrived again ten minutes later with roughly cut, half-hearted "slices" and were served to us very carelessly. The cheese alternatives mentioned above were not taken into account. However, the taste was okay. Hard pieces of cheese on a smash burger are also questionable... During our visit we were also able to observe other unpleasant situations between other guests and the team. Despite repeated requests, the waitress didn't understand that there was a draft through the open door. They also didn't respond to loud hints from guests who wanted to pay. They ultimately had to go to the checkout themselves because the waitresses obviously didn't come to the tables to pay. The waitresses also seemed visibly unnerved at work. During the long waiting time, in the only half-filled store with a very underutilized team, my companion wrote a negative review. However, when paying, we were asked about this assessment very directly and accusingly by our supervisor (it seems as if it was during the very "intensive" work phase was read immediately instead of serving the customers competently and quickly). In summary, this was a very unpleasant experience, which is why we will probably never visit this chain again.

Actually doesn't deserve any stars, service very bad. We waited over 1.5 hours for food, not recommended.

Top delivery service via over eats

Hamburgers are good but unfortunately overpriced.

The food and homemade lemonade were delicious. However, there are also negative points. First of all, it's pretty tight inside and there's no cloakroom. The jackets are hung on the trees or placed on the seats, making it even tighter. After the main course we ordered tea/coffee and cake. However, the drinks arrived about 30-40 minutes earlier than cakes. During this time the tea and coffee got cold. The orders were only ever taken from one side of a table of 8, so we had to shout from the other side 🤦🏻‍♀️ Even to pay, we had to go from one side of the table to the other. Customer-focused is really something different.

Me and my wife are disappointed. That wasn't worth the money.

Waited a long time for service before you could order. Prices ok. Ambience good, some seating areas a bit narrow.

Great and nice service. Delicious food

We were there spontaneously on Saturday lunchtime and it was very full but we got a table without any problems. The food took a while to arrive but it was full. It was delicious and the service was very friendly. Even though it was so crowded, it wasn't unpleasant.

Nice atmosphere, even as a vegan you have a great selection. Tastes delicious. Service very friendly.

Delicious and very friendly staff!

Delicious food but long waiting time

Really super tasty but you should definitely order a table but very tasty, nice service, great evening thank you

Everything was fine, burgers were okay, ambience was individual, service was very nice.

Creatively decorated restaurant. With various drinks and various burgers on offer. Friendly staff.

Super nice shop! Mega friendly and fast staff. The food was very, very tasty and the house drinks were also very tasty. We had reserved with 7 people and everything, everything was great! We can really recommend Hans im Glück in Paderborn! Thank you very much

Super nice staff. Really tasty burgers. Sauces at the table for free use. All in all, including the ambience, a nice evening snack.

Service and service, as always, pleasantly friendly in a cozy atmosphere, the food prepared as tasty and appetizing as usual.

Dinner in this wonderful restaurant left the best impression on us. Today we were there with my friend. We reserved a table in advance and it was a wonderful, cozy evening. Despite it being the weekend it wasn't busy and the service was very polite and quick. And the food – a real treat for our stomachs and our eyes. The hamburger was incredibly tasty, the sauce was pleasantly spicy, and the meat was of the highest quality - you could taste it straight away. We can recommend this well-known restaurant without hesitation. It's a place you'll definitely want to return to again and again!

The food is okay for the price. The ambience takes some getting used to, the benches are quite uncomfortable.

The service was fine. However, I had severe stomach pain after eating. The cheeseburger wasn't good value for money. I will avoid this place in the future.

If I had gone to the toilet before eating, I wouldn't have ordered anything there. When the kitchen looks like the toilet 🤮 that was really disgusting. Soap empty, toilet paper empty, dirty, rancid toilets that look like they are only cleaned once a week. You lose your appetite.

I was traveling for work and had lunch at Hans im Glück. The service was very attentive and accompanied me straight to the table. I ordered a lunch menu. The food & drinks were served quickly. At the end there was an espresso. The lunch menu is recommended and you are well looked after. I would love to come back the next time I visit the small town!

Service was really top, the benches could do with a thorough cleaning and the food was okay.

Served 2x cold fries Complained for the first time, then got cold fries again, well maybe they just can't do it any better.

We were overcharged, unfortunately we only now saw it too late.

I ordered from the menu. It consisted of burger, fries and cold drink. It was very delicious. The employees are also very friendly and caring.

The food was very tasty and plentiful. We had the lunch special, good price. The service was friendly and attentive. Unfortunately, the benches at Hans im Glück are uncomfortable and hard. The women's toilet was broken and so women had to use the men's toilet. Unfortunately it wasn't particularly clean. The entire floor was sticky and dirty. I don't know how to solve the problem any other way, but for me it's a "no go" to have to use the men's toilet and run the risk of walking past men urinating.

We had delicious food and were served very nicely. We'd love to come back.

Unfortunately there is no mayo and the ketchup is also rather mediocre. Last time I visited, the fries were also relatively bad. The burgers are consistently good. Both with meat and without.

Super tasty food, good selection and something for everyone.

Nice place Great service Only recommended

It was my first time in a Hans im Glück restaurant and I had heard a lot of good things about it. The interior is very original, although a bit cramped and uncomfortable. The selection of burgers, side dishes and, above all, drinks is great. Unfortunately, the burgers and fries didn't suit our taste and the burgers weren't exactly big for the price. The homemade drinks were very tasty. Price-performance wasn't right for me.

Very relaxed place and worth a visit even if you don't want to eat much! Nice staff on top of that!

Very tasty - especially the vegetarian burgers are highly recommended!

Food was great, service was quick at the table, friendly and even asked if everything was good while eating. The ambience is mediocre, but that's because the shop is in the pedestrian zone and people like to eat there, especially on Saturday evenings.

The food was delicious and the staff was very accommodating and polite.

Child-friendly and a special atmosphere. Drinking coffee, enjoying a cocktail or dining is all possible here. Also vegetarian and vegan.

The food was delicious as usual. It's a bit uncomfortable sitting at the tables in front of the restaurant because the street slopes down so much. All in all, a successful visit.

Very tasty, friendly service, gladly again

Nice bar. Nicely decorated. Nice service

Food OK. However, the in-house card was not accepted when paying because there were technical problems.

The burger was very tasty and generously topped. Unfortunately, the fries looked like they were leftovers from the bowl (dark brown, small fries). After paying, we unfortunately had to wait another ten minutes for the cappuccino from the menu (which we had already paid for). It's a shame, it could be better.

Hans im Glück offers a pleasant selection of dishes. The focus here is on the lunch menu or, from 5 p.m., the evening menu. Here you can get your burger with a side dish and drink for a fair price. Particularly noteworthy is the generous selection for vegetarians and vegans. This group of people will also feel absolutely comfortable here. Our service was very friendly. Our son received a children's menu and a high chair was provided for our baby. Overall a great experience.

Spend the perfect afternoon with my daughter. Food and service was great.

The hamburger there was not well topped and the glass with the drink was very old and worn.

Average quality at above-average prices - I would have preferred the other way around ;-)

I'm lucky Hans 😍 I'm a vegetarian and they have by far the tastiest vegetarian burgers, everything is always fresh, salad is crunchy and the selection is huge. There is something for everyone, the service is fast, friendly and competent, and the atmosphere is simply a place to feel good.

A really nice place to eat. Food was amazing and atmosphere was chilled. Staff were really helpful and prompt.

The food was ice cold.. The taste was fine . the cocktails anf sauces are good. other than that everything is pretty much ordinary amd expensive too. Plus staff doesnt give a f if the food is cold or hot

Very tasty burgers and a very cozy atmosphere. The service was also very friendly.

Unfortunately it wasn't a good decision to eat there. Sounds from the gym. lifting weights etc

Been there for the first time and I'm thrilled. Really nice decor and when it's warm you can sit outside. The staff was very nice and the food was also very good. I can only recommend.

Nice employees and delicious citizens

In my opinion, price-performance doesn't match at all

It was very crowded. The service was friendly. The food was delicious, well seasoned.

The food was average and the price was too high. It's comfortable, maybe a bit tight

It is so amazing everything was good,delicious food,good atmosphere we really felt comfortable the Service also was super friendly and lovely 😍 👌. The Hans is on point

Really cool shop with super delicious food. Service top 👍👍👍

Great service, and delish food. Great veggie options.

Super good. The service was very long.

Very good burgers. The vegetarian bowls are also great.

Small cozy restaurant. Great details and delicious food. These are exceptional burgers.

Despite being really stressed because there was only one waitress, the waitress in question was sooooo nice. It wasn't the last time we were there.

Positive: *musical ambience -- curated playlist, pleasant (not too loud) volume. *Service friendly. Negative: * Corn on the cob noted on the menu was not available. Purchasing management made a mistake here. * Women's toilet out of order, a urinal in the men's toilet taped off. There was also a distinct smell of urine. Not appropriate for a restaurant. * Comparatively high price: €32 paid for a lunch menu (burger, fries, drink) with bread and an additional drink.

Friendly service, delicious food, everything perfect!

Das Essen war ganz gut, wenn auch nicht überragend. Leider insgesamt 1:30 Aufenthalt durch langsame Prozeduren. Wir haben auch auf unser Heißgetränk hinweisen müssen, das war im Menü drin :-/ Ohne Rückenlehnen waren die Sitzplätze nicht gemütlich trotz dem netten Ambiente, typisch für Hans im Glück.

Beste Essen ... warum waren wir nicht schon ehr bei euch. Super Ambiente und Mega freundliches Personal und das Essen ... Top 😊

Wir hatten heute für die Mittagspause hier Essen bestellt und liefern lassen. Es kam pünktlich an, das war gut. Ich für meinen Teil war vollkommen enttäuscht - ich hatte eine Bowl mit u.a. Falafel. Für fast 16 Euro hätte ich sowohl Mengen- als auch Qualitätstechnisch weitaus mehr erwartet. Hier hat nichts gepasst. Die Bowl hatte nicht viel mit einer Bowl zu tun, eher mit einem Blattsalat mit spärlichem Zusatz. Ich zahle hier offenbar für das nicht in Anspruch genommene Ambiente einen Aufschlag, der ziemlich unangemessen erscheint.

Ich hatte einen sehr leckeren Burger und dazu einen Beilagensalat. Alles super! Leider war die Größe der Gesamtportion (selbst mit doppeltem Burgerfleisch) nicht befriedigend für mich. Kann auch daran liegen dass ich persönlich immer recht viel esse (190cm/95kg), für das Geld hatte ich aber schon deutlich bessere Preis-Leistungs-Verhältnisse. Alles in Allem 3 Sterne für guten Service, schöne Stimmung und für mich persönlich eine etwas zu kleine Portionsgröße.

Bedauerlicherweise kann ich diesem Hans im Glück lediglich 4 Sterne geben. Ich habe einen Hähnchenburger bestellt, jedoch einen mit einem Rind Patty erhalten. Dieser war jedoch wenigstens sehr lecker. Die Chips waren super, allerdings waren einzelne nicht fertig. Doch was hier besonders zu loben ist, ist das Design, die Einrichtung und die ästhetischen Aspekte des Lokals. Auch die Mitarbeiter waren äußerst freundlich und kompetent. Preislich eher im höheren Bereich, jedoch noch angemessen. Insgesamt empfehle ich dieses Lokal gerne weiter

Es geht das Essen schmeckt lecker aber es dauert zu lange bis es an den Tisch gebracht wird.und das stört mich da ich sehr Hunger habe

Wir waren zu sechst im "Hans im Glück" und das Essen hat mir sehr gut geschmeckt. Irgendwann wollte ich die Toilette aufsuchen und brauchte keine Schilder dafür, denn bereits im Treppenhaus roch es sehr stark nach Urin. Dem Geruch folgend kam man in sehr verschmutze Räumlichkeiten: Kotreste in der Toilette, Toilettenpapier auf dem Boden, leere Flasche Sekt neben der Toilette, offene Seifendose ohne Pumpe. Da momentan Gott sei Dank Weihnachtsmarkt ist, ist neben "Hans im Glück" eine mobile Toilette vorhanden, die zwar kostenpflichtig, aber sauber ist. Die Kellnerin hat sehr verständnisvoll und professionell reagiert. Ich hoffe, das man in Zukunft auf die Sauberkeit der Toilettenräume achtet, denn das war unzumutbar.

Die Burger sind gut, die Auswahl ist nicht sehr groß, das Personal freundlich. Das Restaurant ist ziemlich dunkel, WLAN nicht vorhanden

Wir waren das 1.x dort.Der Service war toll,die Gerichte sehr lecker und die Menge ausreichend.

Sehr leckeres Essen, sehr freundliche und Bedienung, insgesamt entspannte Atmosphäre. Allerdings fleckige Unterlagen,

Super essen und super Service Allerdings sollte man immer reservieren da es immer recht voll ist

Essen sehr lecker. Ambiente: Sitzplätze etwas eng zusammen, aber geht. Service: Sehr nette Bedienungen. Die beiden Männer, die bedient haben, gaben ihr bestes. Waren freundlich, behielten die Ruhe und versuchten allen gerecht zu werden. Aber Sorry! Mit 2 Leuten im Service am Freitag zum Mittagsgeschäft ist das kaum schaffbar und wir mussten deshalb immer etwas zu lange warten. Dies liegt aber wohl am Sparkonzept und der Profitgier des Inhabers. Wir dachten, dass dies krankheitsbedingt so sei. Eine Nachfrage ergab jedoch, dass die Einteilung immer so mager ist. Sehr schade, denn so werden Mitarbeiter verheizt und Gäste verprellt. Vielleicht sollte man doch 12 Euro pro Stunde mehr investieren für eine weitere Arbeitskraft. Die 3 Sterne nur deshalb, um der Geschäftsführung klar zu machen, dass man auch an die Mitarbeiter denken sollte. Essen, wie gesagt, sehr gut. Nachtrag: Ich bin positiv überrascht, dass auf meine Kritik reagiert wurde und hoffe, dass es auch bis zum Inhaber vordringt.

Das Essen war toll. Gerne kommen wir wieder.

Das Essen ist zeitnah angekommen, es war warm und sehr lecker. Wie man es erwartet.

Die Burgerkarte ist wirklich super vielseitig - es gibt auch eine tolle Auswahl an vegetarischen und veganen Burgern. Den "Beherzter" kann ich auf jeden Fall empfehlen. Auch die Goldfritten sind wirklich sehr lecker und es ist schön, dass man selber sich die Soßen am Tisch dazu wählen kann. Die Getränkekarte ist ebenfalls sehr vielseitig. Das Ambiete im Laden ist originell und der Raum durch die vielen "Bäume" liebevoll gestaltet. Leider war das "Hans im Glück" personell sehr dünn besetzt, weshalb das Bestellen etwas länger gedauert hat, aber der Service war nichtsdestotrotz sehr gut! Nett, freundlich und soweit es ihr möglich war sehr aufmerksam. Ein rundum gelungener Besuch! :-)

Leider nur Bänke mit dünner Auflage

Das Preis - Leistungsverhältniv ist super, alles war sehr frisch und geschmacklich perfekt abgestimmt. Der Service war hervorragend, kein Warten, flexibles Essen wegen Vegetarischem Wunsch und sehr angenehme Atmosphäre. Ich kann es jedem weiterempfehlen.

Diese Kette ist sehr zu empfehlen. Sehr lecker und gut besucht.

Nettes Ambiente und Personal, sehr leckere Bowls.

Vorab: das Ambiente ist ganz nett gemacht. Bei unserem Besuch war das Lokal maximal zu 1/4 belegt. Es liefen 6 Mitarbeiter im Service, wovon nur eine junge Dame, die die Tische bedient hat, kompetent erschien. Ein junger Mann war scheinbar nur für das Abräumen zuständig. Als wir fertig waren und unsere beiden leeren Teller neben uns standen, nahm dieser wortlos einen Teller mit. Kein „hat es Ihnen geschmeckt?“ oder ähnliches. Der andere Teller blieb auch bis zum Schluss stehen obwohl der junge Mann diverse Runden machte, ohne etwas mitzunehmen. Immerhin, er lief zwar seine Runden, aber quatschte zumindest nicht untereinander, so wie einige andere. Auch die Kleidung von einigen Mitarbeiterinnen fanden wir unpassend, einheitliche Kleidung (oder zumindest schwarze Kleidung) hätte seriöser gewirkt. Alles in allem sollte der Service definitiv geschult werden, so hätte man mit 3 fähigen Mitarbeitern mehr erzielt als mit 6 unkoordinierten und teilweise bauchfrei bekleideten Servicemitarbeitern, wo man den Eindruck hat, die treffen sich aus Spaß dort anstatt zu arbeiten. Unser Wein lag deutlich unter dem 0,2 Eichstrich, dies konnte man aber nicht zeitnah kommunizieren, da schlicht und ergreifend niemand kam um dies mitzuteilen. Das Essen ist für den Preis nicht angemessen, Burger sind ziemlich klein. Da gibt es bessere Preis-Leistungs-Verhältnisse in Paderborn, die auch keine TK Patties verwenden. Fazit: ein Mal und nicht wieder!