Hamburg Pizza in Hamburg

This isn't the first time, hence the review. I order from Smileys quite often, and it tastes good. Apparently, your employees aren't using any protection, because this is the third time I've had a hair in my pizza. That's unacceptable.

When I saw the hair in a review on Bild, I stopped eating. How disgusting can someone be to be so careless as to leave hair in their salad, and they don't know anything about hygiene. It probably fell in while they were cutting or preparing the salad... 🫣 I didn't eat anything, but I think it had to be noticeable!! The hygiene police need to come over.

Absolutely disappointing! Yesterday I ordered the New Yorker salami pizza for €12.99 and a teriyaki pizza – both arrived cold and tasted like cardboard. The New Yorker salami is a disgrace: for almost €13, you barely get a mini margarita with three tiny slices of salami – a complete rip-off! The teriyaki pizza was not only cold, but also smelled stale and inedible. Both pizzas went straight into the trash, and my €20 was completely wasted. I've never experienced such abysmal quality – never again Domino's!

Hi, I ordered a pizza today at 1:57 PM. When it arrived an hour later, I was shocked. The pizza wasn't warm anymore and the edges were charred. ☝🏽I told the manager beforehand that I'd rather wait a little longer, as long as the pizza was warm. It was a nightmare indeed. Then I wanted to exchange the pizza, which I did after an hour and 10 minutes, so it took over two hours in total, even though they were exactly five minutes away from me, and the pizza wasn't warm again. Truly horrible. I spent €27 on such crap, unbelievable. I waited over two hours.

I have a tomato allergy, which is why I chose hollandaise sauce as the base sauce for my pizza. They still put tomato sauce on it, and when I called to complain about the pizza, they said I should have specifically written down that I didn't want tomato sauce. But why? I had already ruled out tomato sauce during the selection process and chose a different sauce as the base sauce. No concessions from Smileys, the pizza had to go in the trash; I couldn't eat it. If you're too stingy with your money, like me, it's better not to order ANYTHING here. They do whatever they want in the kitchen. I wouldn't recommend it!