Hamburg Pizza in Hamburg

Absolutely abysmal staff, food is practically never on time and I was harassed on the phone by a guy who barely speaks German.

Well, order online and order by phone, you get ripped off, says 5 euros more than on the website and when I told him that he made a mistake, he became so cheeky on the phone, last time you should order in Bergedorf

They often "forget" to offer a pickup discount or a 50% discount on a second pizza.

We ordered the second time and were satisfied. The food was hot, sufficient and tasty. We were treated nicely on the phone and at the front door.

Cockroach in the pizza (see photo) Something so disgusting has never happened to me before. Unfortunately, they didn't even offer an apology or make amends. (They weren't particularly surprised or upset; based on their reaction, it seemed to me as if it wasn't the first time this had happened.) That something like this happened is bad enough, but not even apologizing for it is an absolute disgrace. I wouldn't recommend this place to anyone. This review of mine is still too kind. You can imagine how you feel when you experience something like that... You're a pizza and suddenly you discover there's a cockroach in it... For health reasons alone, I wouldn't recommend anyone ordering from there.