Hallo Croque in Hamburg

I ordered from the store on 12/8/24. The order was received normally and should be delivered in about 30 minutes. The delivery came after about 1:15 hours. The croques were cold and the drink we ordered was wrong. When this was noted it was just me being the driver. As expected, the croques were cold, the bread was dry and the salad was partly brown. We then looked at the reviews and saw that 90% of the reviews were made by a “Marcus” without justification and only gave 5 stars. Don't fall for Lieferando's reviews, the store is incredibly bad!!

1 hour 20 delivery time accordingly the food was cold, sticky and simply not enjoyable... and the little mini pod of sauce that you get with it is just as ridiculous thanks for nothing...

Bottomless experience about Lieferando. Forgot sauces for the croque, no extra ingredients on it, paillasse bread dry like it was several days old. Almost the entire order was thrown away: baked potatoes, croque and burgers because they were absolutely inedible. The salad was ok. Previously, stalling tactics from the driver via WhatsApp, saying he would be there soon. I called the store to give them the opportunity to cancel dishes or to agree on the price, but they didn't budge. Never again, thank you.

Delivery was stated to take 35 minutes, it arrived after 1.5 hours and the taste is now so semi-awesome...

I ordered food at 10:30 p.m. It would come from the provider. Confirmed. That my food should come. I'm still waiting. HOW CAN THIS BE? I WOULD HAVE ORDERED SOMEWHERE ELSE. EVERYONE WANTS TO MAKE MONEY. Eating out and ordering is expensive. Nowadays LUXURY. Go shopping. EVERYONE MUST IT'S TERRIBLY EXPENSIVE BUT SUCH A DIRTY AND FLAPPED NUMBER DOESN'T WORK AT ALL...I I READ THE REVIEW AFTERWARD AND REALLY WIN DIRTY LOAD. I SAVE MY MONEY. THANK GOD👋

Delivery never arrived, no one can be reached and money is gone.

After waiting 1:20 hours for my food, I had to call the restaurant only to find out that the order had never been received, even though the acceptance, delivery time, etc. was shown to me on Lieferando. It's unclear where the error is, but it's extremely annoying

Impertinently ordered 3 croques, bread not crispy and limp, made a phone call and reported the defect. Answer, what should I do now, the boss isn't there? Damn, anyone can top a croque with decent croque bread. Wouldn't order there again - impudence

There are many delicious things...

Unfortunately, my experience with Hello Croque was extremely disappointing. After a wait of 1 hour and 20 minutes, the order finally arrived - but cold. The late delivery and poor quality of the food greatly affected my overall experience.

Not no food and no one to reach by phone

Extremely unfriendly staff and bad food!

The food arrived cold and we had to wait 1.5 hours. It took 30-40 minutes. The owner was extremely unfriendly and insulted me on the phone. We definitely won't order again!

I would prefer to give minus stars because they forget things that they paid for and then they hang up on the conversation. They are super unfriendly and refund if you don't get something and you don't spend money on anything. Do yourself a favor and go eat somewhere else

Ordered food, waited 2 hours. The delivery person complained to us because he couldn't find the entrance and the food was cold. In addition, the delivery person looked very sleepy. I don't think hygiene is a priority in the store. I'd rather not order there again.

Unfortunately food poisoning. I hope no other customers have to suffer this.

Also wir haben da schon öfter bestellt - Pizzabrötchen sind super lecker! Auch die Crèpes sind toll. Mehr haben wir noch nicht bestellt. Aber die Lieferung ist eine Katastrophe. Beim ersten Mal lief alles problemlos - mittlerweile haben wir jedesmal 1-1,5h warten müssen, obwohl 35-40min Lieferzeit angegeben waren.. Mitarbeiter am Telefon ist ein sehr gestresster Herr. Dennoch sind die Pizzabrötchen so gut - da nimmt man das in Kauf

Die negativen Bewertungen kann ich nicht nachvollziehen. Uns haben die Croques gut geschmeckt, Lieferung war am Sonntagabend schnell und der Mitarbeiter, der ausgeliefert hat, war freundlich. Dementsprechend kann ich Hallo Croque weiterempfehlen.

Das schlechteste was wir je erlebt haben! Essen kam nach 2 Stunden Lieferzeit, war kalt und matschig. Mitarbeiter am Telefon sehr unfreundlich.

Essen bestellt, Lieferzeit soll 35 min betragen. Essen ist nach über 1,5 Stunden immer noch nicht da. Mitarbeiter extrem unfreundlich zudem einfach auf mein Gesicht aufgelegt. Definitiv nicht zu empfehlen

Viel viel längere Lieferdauer als angegeben, darauf hin habe ich storniert und der Fahrer hat 10 min später dennoch geklingelt. Anscheinend hatte sein Kollege oder wer auch immer keine Lust ihn Bescheid zu sagen naja. Sind in echt auch gar nicht hallo croque sondern kingscroque. Hat mit der Mitarbeiter am Telefon so gesagt.

Ich kann mich meinen Vorschreibern nicht anschließen. Pünktliche Lieferung netter Lieferfahrer und das Essen war lecker. Die Pizzabrötchen waren lecker fluffig. Die Bürger gut. Ich persönlich würde mir dort wieder was bestellen.

Kommen garnicht an! Ignorieren einfach Bestellungen. Unmöglich. Total unfreundlich an Telefon. Lügen einen an.

Essen kam etwas zu spät.2 Dosen Cola wurden vergessen ,sollten nachgeliefert werden,kamen ca 2 Std.