Grill'n Chill in Augsburg

really cool place with delicious foods

The only place I trust to cook a medium-rare steak. I usually order medium to avoid getting a rare steak, but they're great here. The food is great and the atmosphere is perfect. It used to be a car dealership, but they've converted it beautifully.

Delicious food (I love the Balletshofer salad), the child was busy on the climbing element at the top and the service was very nice.

...were there while passing through, super attentive service (practically perfect). Sure, it was really busy, so we took our time and grabbed our first drink. The food...I had the simple burger...amazing. The next time we're passing through, we'll be heading to this location...highly recommended.

Delicious food, nice atmosphere

Food was ok but not the best price-performance ratio 6/10 otherwise everything was very clean, well maintained, friendly staff, good transport links, and the lemonades were in very small glasses

This was our third visit to Grill & Chill, but unfortunately, it will also be our last. The food was good as always, but the service left a lot to be desired. The waitresses seemed disorganized, unmotivated, and unfortunately unfriendly. It felt like no one really wanted to do their job. A real shame. FOOD GREAT SERVICE TERRIBLE

The ambiance here is really nice. I'd also like to highlight the cool and delicious drinks. They're something different than the usual Coke, Fanta, Sprite, etc. (although they do have those, of course). What really disappointed us was the extremely unfriendly service. It took 15 minutes just for us to finally order drinks. When she came back with five drinks instead of the four we ordered (there were only four of us), and instead of admitting that she had made a mistake with the order, we were very rudely told that she only had five drinks and that we had ordered them that way. Then came the food, which was very good in itself, but it didn't fit at all. Instead of a large burger, we got a small one, but the tomatoes we had ordered were still on it. Instead of rosemary potatoes, we got a baked potato, and the sauces were completely missing. Furthermore, the rosemary potatoes were cold when they arrived. Mistakes can happen to anyone. But with each of our four dishes, something was off or missing. That simply shouldn't happen in a restaurant like this! It should also be emphasized that the sweet potato fries and regular fries were already sold out by 7 p.m. I also find that unacceptable for a restaurant like this, especially when you had reserved the table days in advance. Even for our second drinks, we had to alert the waiter that we were all out of drinks and would like to order something else. Even though the food was absolutely delicious, we can unfortunately only recommend Grill'n Chill with reservations.

A perfect place to chill and enjoy!

The chicken burger didn't taste good, just like pre-made sauce. The fries weren't anything special either. The counter, like the entire restaurant, was pretty dirty, so the atmosphere wasn't pleasant. That was my last visit.

As a regular at this location, I have to offer some praise. I, or rather, we, always receive excellent service here. This team is so well-coordinated and so friendly that you feel completely at home. The bakery team, from Mr. Messerschmitt and Mr. Kurzmann to Noah (trainee, sorry, last name unknown), is top-notch, even under stress. The evening shift in the restaurant is simply warm, with service from Ms. Opeldus, Mr. Rassol, Mr. Tannhoff, Ms. Wilhelm, as well as Vanessa and Farodin (sorry, last names unknown). Top compliments to the kitchen, also a great team. Unfortunately, I don't have any names, but there's a super friendly chef who prepares the food exactly the way you, as a customer, want it. Many thanks to this great team

I have been a guest for many years and can only recommend it....

I have to honestly say this is one of the best restaurants I've been to. It's beautiful to look at and has a great atmosphere, but the service, the waitress I had on Sunday evening, was very unfriendly and really didn't care about her job. The cutlery and the serving staff practically smashed onto the table and were served in a tone that you can't afford in this business. Despite everything, the evening was very nice and the food was very good, as were the drinks, which were excellent and really almost unbeatable. The only criticism was the service, otherwise excellent 10/10✨

The concept of a restaurant where you order at your table doesn't seem to be working very well here yet. We didn't have to wait long for our food, but no one came to clear the table or pay for over half an hour. It's a shame; I prefer ordering at the counter and getting a table alert.

Very friendly staff, delicious food,modern interior and terras, we come back!!

The food quality is average, and the prices are reasonable for that. Yesterday at lunchtime, I was standing at the counter for sandwiches, etc....there was a line in front of and behind me. When it was my turn, however, the waitress (a long-time employee) felt it was more important to clear or rearrange the almost empty counter than to serve customers, and that at lunchtime, when time is at a premium! No words!!! I have nothing but praise for the small Ballestshofer in Westheim! Always friendly and accommodating!

It is not a place to sit for a long time but in that short time, the atmosphere makes you happy apart from the food. Friendly staff, delicious food, reasonable prices and atmosphere You should stop by here :)

The bread with the delicious aioli is noteworthy. This makes it easy to pass the short wait. The food was beautifully presented and cooked to perfection. Of course, it tasted just as good. A definite recommendation.

Hi. I had a delicious meal at this place, although I had to wait a long time for my order, they forgot it. When all my friends had already eaten, I realized that my order was not written down. I reminded them and they cooked it for me quickly. As an apology, they gave me a piece of cake. 🍰☺️ thank you

Super delicious food, whether breakfast or lunch. The staff are very friendly and are happy to wait if you can't decide right away. The food is freshly prepared. We always enjoy coming back when we're in the area. Keep up the good work!

Very unfriendly and racist staff, food very bland

I ordered a turkey breast schnitzel with a baked potato, the portion was more like an appetizer and that at a price of / 16.50.

There's a good selection of food at fair prices. It's sometimes quite loud, but otherwise the atmosphere is good.

Kann man schön gemütlich Frühstücken

Fantastic spot for breakfast or lunch

Very well done, thank you very much

Unfortunately, I didn't enjoy it as much as I once did. The burger was too hard and flavorless. The salad was barely dressed. Some of the vegetables in the wrap were overcooked. My husband didn't like it either, but the kids were happy. The price was reasonable. It's very warm inside. The chairs were covered in crumbs, even though we were escorted to our table. Otherwise, the service was very friendly. The restrooms are clean. Balletshofer has the best pretzels in town!

Great location for quick and good food!

Hier ist immer viel los. Am Wochenende empfiehlt es sich, zu reservieren. Der Parkplatz, obwohl nicht klein, ist immer voll.

Great atmosphere and super friendly staff. A fantastic menu that also caters to vegans and vegetarians. The food is truly delicious and lovingly prepared.

Highly recommended Food and tea just my taste Very friendly service

From the ambiance to the food and service in the evening, everything was top-notch. I can only recommend it!

Overall, the bakery is okay - the coffee tastes good, and the breakfast offerings aren't bad either. What I don't like at all, however, is that the employees regularly touch the rolls and bread with their bare hands in order to put them aside or rearrange them when the range is running low. Gloves or pliers are not used. You can imagine how many times this happens a day - and by different people. After observing it several times, I will no longer buy bread there. That's just unhygienic for me.

I always enjoy coming here, the relaxed atmosphere, I love the great salads. There is something for every taste, for meat eaters as well as vegans. Vegetarians and vegans will also find really great dishes. You sit on two floors, and outside in the summer. If you sit outside on the side of the street in the evening, there will still be a lot of traffic on the Kobelweg until around 7 p.m. - before it gets a little quieter. It is self-service during the day and service is served in the evening from 6 p.m. White bread with a fine aioli is always served for the first little hunger. It may take a while for the food to be ready. I wouldn't come here without pre-ordering - there are always a lot of guests. I love this grill & chill salad: lettuce is the base: carrots, feta, peppers, zucchini. I just always enjoy coming here. The audience is diverse, from young to young at heart.

We had breakfast, there is no service, but everything was very nice and tasty

Tried a burger for lunch today (I usually just get bread and baked goods here). I have to say, I was really pleasantly surprised. Nice service when ordering, food was ready quickly and tasted delicious too. I guess I have to go there for dinner in the evening 👍

Hamburgers delicious, tables not clean because self-service!

The grilled vegetables can hardly be described as grilled vegetables but rather as a raw vegetable salad, which was covered with a lot of sugary dressing. Burgers were delicious, the crispy chicken at MCs is a lot tastier and cheaper, still water comes from the quarry pond and the criticism was only sparsely addressed until a dishonest one came: “I'll pass it on to the kitchen”.

Price-performance ratio is really great! Large portions and good quality and super tasty! Prices are really reasonable for today! We are thrilled!

I can only recommend it. Food was very tasty. Friendly staff Ambience very good 👍

Was there for lunch several times. The quality wasn't always good and the staff is so unfriendly that it has nothing to do with service.

Very nicely decorated. The food was very good and the staff was very friendly. The play area for kids upstairs is also really practical.

If you're hungry for meat, then you've come to the right place! And when you first get the urge, you'll get aioli and fresh bread as a welcome from the kitchen – always a plus for those who are particularly hungry. Great ambiance on two levels, fast service, and you can watch the grill masters at work. Delicious dishes, all beautifully presented. The value for money is fantastic. We had a Grill & Chill plate and a turkey skewer with salad. Aside from the fact that it wasn't quite hot anymore, we can't fault it – but it must be said that the place was completely packed.

Personally, it's just too loud for me when it's busy in the evening. Food good to very good. Price/performance not a bargain but you accept it. Difficult location even in summer because of the busy street, noise, exhaust gases and the main hospital street. Unfortunately built in the wrong place from the restaurant's perspective. From a bakery perspective, the perfect place. University clinic, BKH main road...

Very nice and highly recommended 👍

Everything was a bit disorganized and hectic, not comfortable. Your clothes smelled strongly of the kitchen after your visit. The food was okay.

Food was good and quick. We sat upstairs in the children's corner. Which is really great. Unfortunately it smelled extremely like a grill. In addition, it was extremely hot. If you can still manage that. 5 stars.

Had a very tasty dinner. Burger and sweet potato fries. 👍

You want to feel healthy and order a sallad and its meaty as a regular dish, love it.

Long wait at the breakfast shop on Saturday. But it largely depends on the customer. They also like to block the queue of togo bakery customers and the discipline leaves a lot to be desired. Maybe Balletshofer should think about a more optimal concept for both parking and ordering. Whether it helps those people who don't notice that it's their turn because of all the rattling...

Everything is great, but no WiFi is really sad. 4 stars just for that reason. Otherwise it would be the 5🤷

Breakfast was too warm and we couldn't enjoy it at all. The cheese has already melted from the heat. The staff often pointed out that it was much too warm in the upper area and they just said there was nothing they could do, never again!

Can you have breakfast on Sunday if you don't have high expectations? In some cases the service is good

The food was delicious, the service we had was friendly.

We were here for dinner. The atmosphere is great, very modern and there is a children's play area on the upper floor, which in my opinion is a bit too lit. The food itself was good, portions were decent, only the bun on the burger was a bit dry. Unfortunately we waited over an hour for food, for us adults that's probably not that bad, but for the children present it's a challenge.

Delicious salad and delicious cakes. The only drawback: the noise level is enormous when it is fully occupied

The food was great, I ordered a hamburger from the lunch menu and I liked it. Even if the prices are a bit expensive.

We just tried our luck on a Sunday and followed the recommendation of friends. We got a place even without a prior reservation. The service was friendly and quick, even though the restaurant was very busy. The portions are large and reasonably priced. The Grill 'n Chill plate was particularly impressive. This consists of very tasty spare ribs, a small turkey steak, a small beef steak and a grilled sausage together with excellent French fries and a good BBQ sauce. It is advisable to inform the waiter in advance about the desired cooking level for the beef steak. Otherwise the meat will be prepared 'well done'. We will be happy to come back.

The cleanliness in the guest room leaves a lot to be desired. When we asked whether maggots or maggot meal were used in the baked goods, we were simply told that we didn't know.

Very tasty and well prepared. The staff was super friendly. I can highly recommend the BBQ wrap.

The menu selection is very clear. Everything is served freshly grilled, from meat to vegetables. The portions will easily fill you up and the taste speaks for itself. Depending on the day, time of day and number of people, a reservation can't hurt. The staff is very nice and attentive, the food always came quickly. We can only recommend Grill'n Chill!

If you want something medium rare here, e.g. steak, you will always get it well done. Even though there were so many staff on site today, everything took too long. I don't understand. Other restaurants with fewer staff also manage to serve but what can be said about such a concept if it is intended that way. Today the staff was above all very unfriendly and incompetent. You would think that with so many staff, the food would come quickly. We ordered chicken burgers once and breakfast twice. The burger was ready just like breakfast. The problem was that coffee was ordered with breakfast and it got cold because we got the coffee first and breakfast took too long. So when you go out for breakfast, you want to enjoy your coffee for breakfast at the same time. When asked if we could have a new hot coffee, the boss said no. She didn't come to meet me. Normally I would have brought the coffee back and asked for my money back. But I will simply never set foot in this establishment again nor do I recommend it.

Very fine food, creative ideas bakery and grill

Went there this morning to have breakfast with friends. I asked the lady with whom I placed my order whether it would be possible to replace the ham with another product on the Mediterranean breakfast plate, for example salami, as this would have been on the plate anyway. By the way, I had asked this before the plate was served, not afterwards, then her reaction would have been understandable. She replied in a completely rude manner that it was absolutely not possible, I could only get the plate without a replacement, just without the ham. I actually question whether the skills are not sufficient to simply approach the customer and replace the covering. After all, there are people who have allergies, so isn't that possible either? Or should the customer pay for toppings that they don't even get? If the lady had told me that this would be possible with an additional charge, then I could have saved myself this review. I've never experienced anything like this at a breakfast service. Never again !

Took a quick stop for breakfast. Overall I was satisfied.

Great food. Delicious. It's also beautifully presented to the eye. Will come again.

Very nice there. One or two guests were a bit irritated that there was no service at their place, but that doesn't have to be the case. The breakfasts are great

Sehr leckere Schmankerl vom Grill, sehr gute hausgemachte Grillsaucen sowie Salatvariationen,sehr lecker 😋

Could do with a bit of renovation. The tables are dingy

Unflexibel, unfreundlich, unhygienisch Waren heute zum Frühstück da. Es war leider nicht möglich den Grill & Chillteller ohne Wurst und dafür mit mehr Käse zu bekommen. Der Ton dabei war auch sehr unfreundlich. Die Marmelade wurde ganz vergessen. Das Besteck liegt in einer Sammelauslage und auch steht davor kein Desinfektionsmittelspender. In Zeiten von Corona ein no go. Einen Anwsenheitszettel mussten wir zudem auch nicht ausfüllen. Werden in Zukunft zur Konkurrenz gehen, da ist alles andere möglich und auch günstiger

Always happy! The food tasted very tasty. The atmosphere was great as always. However, I found the waiters OK today.

My wife got food after 15 minutes. I had to wait 30 minutes but still nothing. Cellars run around like chickens without a plan

Food, good standard. Quite practical for a quick meal. Self-service. Parking can be a problem at lunchtime.

Finally someone who doesn't charge extra for plant milk (oat milk) in a cappuccino 👍 ✅ 👌🏼 🔝

It used to be better... only mass processing and unfortunately the quality of the warm dishes is in the middle range. The cake and pastry selection is good. Unfortunately, the processing/taste is only mediocre. Very loud and heating turned up to full blast. No ventilation, so t-shirt temperatures in winter.😥The tables are either cleaned very poorly or not at all. All in all, a lot of room for improvement 😏

We were here for breakfast. It was rich and good. We'd love to come back.

Tuesday evening at 8:45 p.m. comfortably enjoying a few cocktails is impossible, the empty tables are cleaned and the chairs are put on the table, an invitation to leave even though it is supposed to be open until 11 p.m. 👎🏻👎🏻👎🏻

the best Pulled Chicken Burger, in the whole f....... World, Place it self, it's not a big deal, but, all do big trafic, waiting time it's short and worth, because the food.... it's just perfect and the prices are decent, all together, a nice experience, I highly recommend it.

Hallo bei solchen teuren Preisen kann man erwarten das man bedient wird

A great concept, breakfast in the morning, burgers in the evening. Really very tasty and high quality food. Staff very friendly, ambience industrial style. Highly recommended!

The two of us spontaneously went here for dinner. We got a place without any problems. Service was super friendly. We order the Grill'n Chill salad and the GnC grill plate. Both very tasty and really extremely large portions. Really good value for money. Recommended.

Nicer loading. Prices are okay too. The food was all quite dry. Had chicken wings and the grill plate. Even if the wings were bad for 6€ you can't complain too much even if they weren't good. That's where the taste comes into play. The grill plate was around €19. I wouldn't order it again, it got drier with every bite. Service seemed lackluster. But that didn't matter because I would rather have some peace and quiet anyway.

Really not recommended. The floor was very dirty and tables were not clean. Waited an hour for a coffee and cola. And I'm not interested in few staff when I come as a guest. No more grilling and chilling! The burger's bread was rock hard.

We were there for Christmas dinner and there were 12 people, three of us didn't arrive until after 9:15 p.m. and didn't get dinner or dessert at 9:30 p.m. even though it's officially open until 11 p.m. The reason: they spontaneously leave early because there isn't that much going on. At 10 p.m. the cash was collected and all the chairs were put up around the outside even though we only got the last round of drinks at 10 p.m. and at 10:30 p.m. the lights would be turned off so that we could just leave cheekily.

Nice restaurant, great portions for a fair price. Highly recommended for brunch, for example.

Food always tastes very good, friendly staff, disabled-accessible toilet on the ground floor

The burgers here are to die for. Everything fits. The side dishes are also good. It doesn't take long to prepare, even when there's a lot going on. The staff are nice and friendly. The prices are also appropriate. The salads are also recommended. Definitely worth a visit!

Eating here with children is very relaxed. There is a nice play area for the children upstairs. The place is half bakery, half burger shop. Note operating times!

Unfortunately, the sweet potato fries and the steak were rather lukewarm. It was probably because we were a group of 10 people and they were trying to get food together.

Quite nice. It's just a coffee from the currently common bakery branches. Has the charm of a fast food restaurant, but with a down-to-earth offering. Just had a quick coffee, so I can't comment on the food. But so far everything is ok.

I was there once and had to say twice that they were cooking my meat properly because they weren't cooking the meat properly

Salad was very tasty with turkey meat.

So the food is really a disaster, the meat was pink (it didn't say on the menu that the meat arrived medium) AND there was a beetle in our salad, isn't that washed beforehand or something? We felt absolutely sick. I definitely can't recommend it.

Unfortunately, things are getting worse there. I've been coming here regularly for lunch for years. First of all, I would like to praise the range of vegetarian dishes. Unfortunately, the overall quality drops noticeably. Prices are getting more expensive and portions are getting smaller. I find the clearly noticeable change in the friendliness of the employees a shame. It feels like everyone is just annoyed, unfriendly and overwhelmed. Very unfortunate.

Good restaurant with also good food. Service wasn't too friendly but then it calmed down a bit. The ambience in the basement is more pleasant than in the upper floor, but it is also louder in the basement than in the upper floor. A solid restaurant with a lot of choice.

Always worth a visit. Ample parking available, delicious freshly prepared food and friendly staff, what more could you want? The Grill'n Chill salad is excellent, I can only recommend it.

Mostly busy, reservations required. Top burgers, great breakfast options

The restaurant is very easy to reach with a large parking lot in front of the door. During the week you usually don't need to make a reservation in the evenings. Friday evenings and weekends can look different. In summer you can also sit outside, which is nice despite being on the main street. Food is good and plentiful. Not suspicious of a Michelin star but enough to make you feel good afterwards. A little tip: if you order ribs, you don't necessarily need extra fries. Even for a 90kg colleague that was rather too much. The service is mostly friendly. I think the turnover among waiters is reasonably high, but I haven't been there enough to definitively confirm that. If you want to chat as a couple, it's a good idea to go upstairs, where it's a little quieter. Personally, I would rather hold romantic evenings or with a larger group of over 10 people somewhere else. For me ideal for 2-6 people. Overall a nice location.

Really cool place if you want to have a drink in the evening

Went for coffee on a public holiday, everything was absolutely chaotic, usually self-service, you get coffee and cake and look for a seat, today the service worked great and you were assigned a seat, zero staff completely overwhelmed, never again