Genussvoll in Hannover

Food didn't taste good and drinks were ordered and none were provided. There was no refund either!

One star – never again. Individual things can happen, of course. Sometimes it takes longer, sometimes something is forgotten - no problem. But everything just came together during Dad's delivery service and it was simply too much. The order was incorrect - but was not viewed or remade. One item was completely missing. The only reaction: “Yes, the driver probably forgot, but I gave it to him.” To be honest: I don't care who screwed up what - the fact is, it didn't reach me. The food was cold, the spicy pizza wasn't spicy at all, the fries were totally soggy - just disgusting. And that after almost 1 ¾ hours of waiting, even though 40 minutes were stated. The boss was also extremely rude - not a shred of insight or accommodation. As I said, each of these problems might be forgivable on their own. It can happen sometimes. But everything together? An absolute no-go. I can really advise everyone not to order there. Once and never again.

Just not open, not even an explanation on the noticeboard or anything like that :(

no one answers the phone food soggy and tasteless not recommended for the price

After being told at the entrance that there was still enough space and you could choose one, the garden was overcrowded and there was no space anywhere. After being kindly pointed out, the confirmation came that three orders would first have to be processed then they would be taken care of. After 2 minutes of disregard in the middle of the restaurant we left. Unfriendly, inexperienced, and far too young staff. I can't comment on the dishes, cakes looked okay but for €6 a piece they were also quite off-putting