Gaststätte Richtersgarten in Lübbenau/Spreewald

The complex is idyllically located, practically the first hotel on the site, which means it has a monopoly position and this is mercilessly exploited financially. The price-performance ratio is therefore not always right. The prices quoted do not always match the advertisement on the internet. Above all: when paying, there are additional costs that were never stated or disclosed beforehand, such as additional costs for children in the suite at a price of €299 per night, even though we had expressly booked for 4 people. And then the beds aren't even made up for the children, so we had to do that ourselves. Parking costs €8 per night with no notice. You do pay, but it's about price transparency. The cyclist and paddler rooms are clearly overpriced for their size. The cake ordered for the celebration from the pastry chef is not served, instead we are served ancient cakes and some of them are from the supermarket and then we are initially charged double the price. Apologies for such deliberate customer fraud: None. Unfortunately. A company like this doesn't need something like that, and I've never experienced it before. It's a shame. It seriously tarnishes the otherwise good impression.

So for a meal that costs €27, you'd expect better. The price is too high. Unfortunately, it didn't taste good either. The potatoes in the €19 dish weren't fresh.

The mushrooms weren't really warm and the fries were soggy.

We stayed in Apartment 2 and we were absolutely thrilled. The apartment is super modern, everything is in perfect harmony. The underfloor heating was very nice; it was so cozy and warm. We felt incredibly comfortable. Breakfast was served in front of the apartment, which was incredibly delicious and had a very good selection. Fruit, sausage, vegetables, yogurt, spreads, and boiled eggs. It was sufficient for us; we had nothing to complain about. The owners were super friendly on the phone and also in the country house; you're doing a great job. Three points were a bit annoying. Towel racks need to be installed in the bathroom, and we didn't have any salt. The shelf behind the bed was very dusty. We would book with you again. Keep up the good work.

Super nice, humorous and courteous staff, highly recommended :)