Gaststätte Polifka in Hagen

Went to the restaurant with a large group (100 people) pre-registered. Buffet was cold. After 30 minutes no more schnitzels. People left hungry. There was hardly any refilling. Rump steak from the menu was very tough and could only be eaten half. Paying by card was only possible after a 2-minute walk through the restaurant. Only 2 waitresses for about 100 people. The two women were completely overwhelmed. Many people had diarrhea after the evening. Everything was addressed afterwards. No insight at all. The bill came without any accomodation. During the buffet it was said that they had never been eaten empty. After 45 minutes the buffet was empty. Never go there again. Especially not with a group. That doesn't work at all...

Bad service, 6 dishes didn't arrive and after this was communicated, no understanding was shown or anything was delivered. This is outrageous because we paid €160 + €10 tip and are very dissatisfied. The delivery person was unfriendly.