Gaststätte Polifka in Hagen

We were there with a larger group (>100 people) to have a nice evening with friends. The event was registered almost a year in advance and confirmed about a month in advance with the exact number of people. On that evening, to put it plainly in German, we were served a meal that was beneath all dignity and did not correspond to what had been previously discussed. In addition, nothing was added to the so-called buffet, so some of the group unfortunately had to end the evening hungry. The "head chef" seemed totally overwhelmed and only reacted sloppily and irritably to questions about whether and when fresh food would be added. The only fresh thing on the buffet seemed to be the salad anyway...everything else was frozen food. Furthermore, the ladies from the service were so overwhelmed with the drink orders that there were problems.