Die Ruhlach in Leverkusen

The shop is currently closed. Hopefully, a good owner will come in.

At the end of November we held a birthday party there with around 50 guests. The restaurant tenant, Mr. Pohlig, was very accommodating and supported us in every way with the preparations for the celebration. The location is beautiful and offered enough space for live music, dancing and spacious seating for all guests. The buffet, which we were able to put together ourselves based on Mr. Pohlig's suggestions, left nothing to be desired and was highly praised by all guests. All dishes were prepared directly on site by Mr. Pohlig. An excellent selection of wines and beers was also offered. We were also more than satisfied with the price/performance ratio.

Everything OK. Nice service, no complaints.

Dear "Die Ruhlach" team, I would like to contact you today with a complaint regarding my visit to your restaurant. Before placing my order, I specifically asked if I could redeem a mobile voucher. This was confirmed. However, the manager was subsequently unable to accept the voucher. For this reason, I had to pay the full price. After complaining, I left my phone number in the hope of being contacted for clarification. Unfortunately, I have not received any response so far. According to the organizer, your staff have been trained and I should be able to redeem the voucher again. However, the wait times for food at your restaurant are enormous, so I do not intend to dine here again. Additionally, the manager promised to contact me and arrange a refund if necessary. Unfortunately, I have not received a call or any other contact. I am disappointed by this lack of customer service and communication. As a long-time customer, I have always had good experiences, but this incident has shaken my confidence.

Absolute disaster, unreliable, unfriendly and old food. Just stay away from this “restaurant”!

The purest catastrophe!!!! We were invited to a communion party. Nothing that was agreed upon with the landlord several times in advance was followed. You had to get drinks and glasses yourself at the counter. The table wasn't set when we arrived. I have never experienced anything so disorganized before. The agreed card was forgotten by the landlord. A cheese plate as a starter turned into old, dry bread with disgusting olives and dip. To Luckily there was no main course because we ended the whole thing and went to another restaurant. Never again !!!!

We were invited to a communion at the restaurant in Rulach today. When we arrived, the owner spoke to us rudely. After we explained to him that we were part of a group, he went into the restaurant without a comment (in jogging pants, pretty unkempt, we thought it was the caretaker 😂). We had ordered starter platters with bread in advance... the owner forgot 🤷🏼‍♀️ it can happen... we had to get drinks, glasses (which were covered in fingerprints), cutlery, plates, etc. from the bar ourselves!!! That's what a communion should be like!!! After the father of the child receiving his communion asked for the agreed menu, the owner remembered that he had forgotten it too and asked his waitress to quickly write one by hand... that was enough for the host... communion celebration ruined!!!! The child said goodbye to us all with great disappointment...what a wonderful day, the whole group will remember it for a long time!!!!

Leckeres hausgemachtes Essen und wirklich gute Getränke. Der Wirt war heute alleine, war gar kein Problem, sehr nett und aufmerksam, wir kommen bald wieder

Es wurde groß ein Halloween Grillen angesagt, mit Schreckenskammer Bier und Bergischem Landbier vom Faß. Dazu Krustenbraten , Burger und Würstchen vom Grill. Ich sag nur, gut, dass wir vorher gegessen haben. Bier hat es leider gar nicht gegeben, da eine Bedienung für ca 100 Leute eingeplant war. Wir sind dann unverrichteterdinge weitergezogen. Nach dem Spaziergang dahin und wieder zurück war ich dann tatsächlich sehr schlecht gelaunt, wahrscheinlich wie der Wirt und die Leute, die weder eine Sitzgelegenheit noch etwas zu Trinken bekommen haben. Sehr schade, ich komme NICHT wieder.