Damaskus Haus Restaurant in Bonn

I was really excited about this restaurant, but unfortunately, it was a total disappointment. The service was extremely slow – we had to wait over 30 minutes before anyone even took our order. The food arrived lukewarm and tasted anything but fresh. My steak was tough and overcooked, even though I ordered it medium. The side dishes seemed unloved and flavorless. The staff was also unfriendly, and we felt more like a burden than valued guests. The prices are completely exorbitant for the quality. The only good thing here was the decor – but unfortunately, you can't fill yourself up with it. Definitely not a recommendation!

I really don't know where all the good reviews come from... I'm so disappointed with the stay that I regretted going there. I had a large plate with little on it, especially for the price of around €10.00 for the plate. I really wasn't full. I also think the drinks are way overpriced for their size. They are even too stingy to put down a small starter plate. For that price I can get lamb or beef instead of chicken at another restaurant. Above all, dry. I'm definitely not going there anymore. Edit: The food has improved a lot, especially in the last year and the year before last. The prices are still utopian high for small portions, especially for the starters. But you can treat yourself to it every now and then. We'd love to come back.

We came from Koblenz one hour and the phone rang and no one said that there was an open buffet. After we asked for tables outside, they were full, but no one was willing to sit us down. The treatment of the workers is zero and we will no longer return it The last thing that gives you food without an invoice, you will come back again and take it 👎👎👎👎👎👎👎👎👎👎

Safar, an hour after we came, they did not sit us down The treatment is very bad The second time I check the food buffet, it won't get eaten

A restaurant with little taste. They set up a public buffet for 30 euros per person. I wish there was some nice food. Everything was dirty and the food was dirty and hairy.

The shawarma is all oil and the meal consists of potatoes and a grill of shawarma

They have the best grilled chicken in Bonn.

5 people, 1 of us unfortunately had burnt meat. That doesn't work at all.

Haus Damascus in Bonn is an absolute insider tip for lovers of Syrian cuisine! The variety of dishes is impressive, and each one tastes as if it had been prepared with a lot of love and care. The fresh, perfectly seasoned shawarma and the mezze are an absolute highlight. The atmosphere in the restaurant is warm and inviting - you immediately feel at home. The staff is not only friendly, but also very attentive and ensures that you as a guest feel completely looked after. The presentation of the food is also a treat for the eyes: the dishes are lovingly prepared and invite you to try them straight away. The price-performance ratio is also good – high-quality ingredients and generous portions at fair prices. If you are traveling in Bonn and want to enjoy authentic oriental specialties, you should definitely make a detour to Haus Damascus. It's definitely a place I can recommend to everyone! Five stars, without question!

Before, it was good, but now the food is not, I ask God for forgiveness, he eats and treats him with carelessness We sat down and every time we asked for something, it came either wrong or not good. Then we wanted to go and nothing happened. Look at this food if it eats away The bread is burnt The puddles are not level of dough The kippah is over For God's sake, is this a job? For the juice we asked for natural juice and they brought us orange juice from the cans

Excellent service Delicious food Good variety of items on offer

Never again! I was in this restaurant with a group of 10 people, that was exactly on July 31, 2024 and we spent over 200 euros there. The food was ok but the service ruined the entire evening. At the end of the evening the employee at the checkout - apparently new and completely overwhelmed - came and insisted that we should pay another 2 euros for a water that was supposedly not charged. Despite the high bill and my loyalty as a regular customer, I was treated like a fraud. He even went so far as to follow me all the way to my car! This was not only embarrassing, but simply disrespectful. Such behavior is completely unacceptable and shows how little value is placed on customers here. After this incident, I will definitely never visit this restaurant again and I don't recommend it to anyone. Customer service should come first and any decorum was missing here. Absolute failure!

A place to dream!!! We love coming here, where the food is delicious, sufficient and varied. We are always well looked after.

The food was very good and nice❤️💎

“Absolutely recommended! I really can't understand the negative reviews here. I ate here today, December 5th, 2024, and I was thrilled! The chicken was the best I've ever eaten - crispy on the outside, incredibly tender on the inside. The food was served extremely quickly and no expense was spared. The plate was generously filled and everything was prepared with great attention to detail. The staff was extremely welcoming and accommodating. We were asked several times if we needed anything else, which perfectly rounded off the great service. Thank you for the wonderful experience – I will definitely be back!

We were eating there, unfortunately I forgot to take a photo. We ordered half a chicken and didn't even get a quarter and counted 12 pieces of fries per piece And besides when you're done eating you have to take a shower straight away and throw your clothes in the washing machine because everything smells like food Never go back, the store used to be good, unfortunately it's not anymore

The food was very good and the treatment was very good

Menu is only available via QR code. Oriental cuisine is also better. Lots of staff, not very helpful.

Delicious food and nice atmosphere.

I am an Iraqi man, but to be honest, yesterday was the first time I entered an excellent restaurant, the service was excellent, and most importantly, the food was good. Try it, it is worth it. Thank you for the service.

Service: very good 5/5 Food: 3.5/5 Food selection: very good 5/5 Prices: above average 3/5 Payment method: CASH 1/5 only

Very nice outside in the ☀️, food good and plentiful

The food was really delicious. The service was also very good – friendly, attentive and quick. All in all, a successful visit!

Very nice experience and very pleasant staff to recommend!!

Great, authentic Syrian food. The shawarma is great!

Very good and delicious food, and the shop is very nice to stay in

A beautiful experience and I hope to return again

I was always happy there until I unfortunately found a hair on my plate. I'm sorry, but that's not possible!

Disrespectful and rude employees. Never again.

Kind regards DE Tetris removals and kitchen assembly team.

It's better.... It's all on the same server... It's hard to get money from anyone, there's no quality and the same price is good, but it's not enough and there's nothing wrong with it... Also, there's no need for it They are not Adios. The price was raised, the small size of the meal, and the food was cold.. I was giving 4 stars two years ago, but unfortunately it is not worth more than 1 now.

A restaurant with wonderful food, excellent service, and very respectful workers. I recommend it.

Very cozy atmosphere and really friendly and attentive staff. The food is very delicious and the portions are generous. You can't complain about the price because I've rarely eaten as well as I did here. I can only recommend this restaurant to everyone.

Frankly, even a star does not deserve the food at all. It is not good, the shawarma is dry and lumpy, and the price is expensive, and she does not deserve a rating of zero out of ten.

It is one of my favorite restaurants in Bonn and Cologne. It recommends large orders from them. They will sit and discuss with you for an hour about two loaves of bread. I feel it is not nice. A restaurant that sells food and does not give you bread. We are customers, and the customers are always right. Whoever answers the phone, sorry, put someone who talks to the five-star customers. These are the ones you put. Because I am a customer, I always greet you

I would best give no star A large portion of sharwarmma plate with 10 pieces of fries for €13.50 I can't recommend it to you more. The prices have risen a lot. A week ago the prices were not that high I feel ripped off by them.

An Arabic restaurant in Bonn, Germany. The food is very good, but the prices are a little expensive

The taste is nice, but the price is much higher than the rest of the stores next to it, despite the same taste and the same services

A beautiful and quiet place, excellent service and reasonable prices

Great Syrian cuisine. Ate really tasty. Very good service, very attentive and accommodating. Always my pleasure.

No comments, the best restaurant in Europe ♥️

The food and service are wonderful, and the cleanliness is the most important thing, and this is what is present in Bait Al Shami Restaurant

Mashallah, everything is excellent. May God increase and bless

Good food, nice sitting, cleanliness, kind treatment, and moderate price are the most important elements for the evaluation...and they were all present. The grills of all kinds, especially the wings, grilled kibbeh, broasted, etc., were five stars. As for the drinks, which are small, I expect this to be the case in all restaurants, and this is normal. We went in the middle of the week and there was no crowding, so I don’t know what the situation is during the holiday.. There may be pressure and delay, and this is normal.. We ordered grilled meat, grilled kibbeh, and wings on charcoal inside the restaurant.. After a tourist tour in the beautiful city of Bonn, we ordered 6 broasted meals and a travel shawarma, which we took with us.. In all fairness, the restaurant deserves five stars.. What a livelihood, God willing...

We were there today when we came in and they said that our order would take about 25 minutes to be prepared. And after 35 minutes he came to us and said we couldn't make the order because there wasn't enough shawerma. Although there were people who came in after us and got their euro order after 10 minutes and also gave them schawerma. I think it's a real shame that we drove from Cologne to Godesberg and ended up leaving without eating. Our order was only 4 shawerma.

It was acceptable, but now it is very bad, and the safari privates say that you are not good at all

A good place to eat and the taste is much better compared to other restaurants

Too expensive for what it is. Kebbé mechoui for €5 even though it’s really not very good. Shaworma sandwich without accompanying sauce.. The staff is friendly. But I don't think I'll come back

We would like to thank you for this delicious quality meal. Best regards DE Tetris removals kitchen assembly team.

The shawarma is rancid and not cooked. It should be of the highest quality in order to win over the customer

The food was cold and the employees didn't feel like working. The tables were all dirty.

The restaurant is nothing short of amazing. The food is amazing, especially the shawarma. The grilled chicken is also amazing. The service and cleanliness are very excellent, and the owners of the restaurant are a very generous and generous group who pay their money.

Super tasty ! Highly recommend! 😍😍

Nice treatment, calm atmosphere and excellent Syrian food I came from Denmark and felt comfortable

A pity. Ordering on site is a disaster: only online menu and it loads at a snail's pace. Portions very small: Ordered food for 35 euros and 2 children were just about full. Food tasted good. The fries were pretty tasty.

Delicious as the authentic Syrian food I’ve tried in Syria. Will definitely go back there

It is true that the prices are very expensive and the food is not very good

The service is normal, with no features for the expensive prices I ordered a registered order, then I ordered a spoon of garlic, an extra price for five euros, what a joke

Good Shawrma and good food in general

Today the buffet wasn't as tasty as last Ramadan last year it was incredibly delicious

Always very friendly and super delicious food. Finally a good Syrian restaurant

The food is delicious. The service is great. The prices are expensive

Unplanned visit. Our planned destination was closed so this was our second choice for lunch. Very tasty food freshly prepared. Service was good and attentive. Reasonable value too. Glad we came - think we‘ll be back

The employees are completely disrespectful.

Food is price ratio very bad. We ordered food today and wanted to pick it up, but the prices on the bill were twice higher than those on the menu we saw online. Secondly, honestly I have no problem paying more if the food was better, but what we got was much cheaper than anywhere else. It's really disgraceful that food with such low quality is offered for such high prices. The fries were not fresh and the sauce tasted very bad. I would never order food like that again for free.

The food was very good, the team that works there is very friendly and very nice. I can highly recommend this restaurant👍🏻👍🏻😍😍

Went to this store for the first time today, when I arrived everyone was already in a bad mood, I ordered my food to take away, when I paid the cashier didn't have €3 to change, I beg you! A restaurant without changing money? Where do we live? Probably a scam too. Well, I picked up the food and I have to be honest, I don't think I've ever had it as bad as it was before. But maybe it was just my mistake that I even gave this store a chance.

The food is very good, the service is more than excellent, the employees are very respectful, and the prices are also excellent 👍👍👍👍👍

It has lovely, delicious food and excellent service

Very tasty food Pleasant atmosphere We recommend

Today I ate chicken on charcoal, followed by three meals that were never at the required level, and one of the meals had blood in its heart, and when I told him it was the meal, I would not pay for it. I was not satisfied, even though he saw it in his eyes all blood... He said the meal was not eaten. Unfortunately, I paid and walked away, and I did not like to discuss. I hope we learn from restaurant policy. In Germany, the principle is that the customer is always right, especially if the customer is right

The food tasted just as I imagined it would. I like to give one star

Everything is fine, but the prices are a little expensive

Absolute robbery! Prices are inflated several times... 6 euros for DRY shawarma without sauce? It was like this: My friend and I decided to come and eat here. We wanted to order 3 shawarmas from them for 6 euros. So they said that we need 3 chicken shawarma, and cut it with a knife to make it convenient to eat. As a result, after waiting 25 minutes, they bring us 3 plates with SHAURMA, potatoes and vegetables for 12 € each. We said that we did not order this, but only shawarma for 6 € , we argued for a long time, and since the waiter spoke German poorly and did not understand us at all, we paid and took only 2 trays of shawarma and 3 mugs of tea. Terrible service, unpleasant people. We will never return, ugh!

War normal das Essen aber Knoblauch war sehr schlecht. Danke.

Es war mal besser. Geschmacklich alles sehr fade und teuer geworden. Schade😕

Das Restaurant ist in Ordnung, Manche Mitarbeiter sind nicht nett und verwenden Spitznamen, die nervig sind und den Eindruck von Respekt vermitteln. Sie nennen uns zum Beispiel „meine Mutter“ oder „meine Großmutter“. Tatsächlich sind wir nicht im gleichen Alter wie ihre Mütter oder Großmütter , und wir sind möglicherweise Single. Es ist vorzuziehen, anspruchsvollere Spitznamen zu verwenden, wie zum Beispiel Madame Mazmazil und so weiter. Die Preise sind inakzeptabel

الاكل طيب وشهي والاسعار مناسبة الخدمة ممتازة انصح به جدا . شكراً جزيلا

Wir sind Stammkunden und entscheiden uns für das Essen, weil es sehr gut ist und man sieht, dass es gut zubereitet ist, aber leider ist die Behandlung durch die Kellner nicht angemessen, sie sind sehr verwirrt, sie kümmern sich nicht ordnungsgemäß um die Tische , dies ist das zweite Mal, dass wir das Restaurant verlassen. Ohne den Abschlag zu nehmen, und wir sehen, wie sie im Barbereich den Abschlag nehmen, als sie uns sagen, dass sie keine haben oder beschäftigt sind. Leider war da ein Typ, der war sehr aufmerksam auf die Tische und alles kam immer pünktlich an und wir verließen das Restaurant zufrieden

The dining experience at the restaurant offering Syrian cuisine was exceptionally pleasing. The menu boasted an extensive array of dishes, catering to a variety of tastes and preferences. The platter provided a delightful assortment of flavors and textures, and the salad that accompanied it was fresh and well-composed, adding a refreshing contrast to the meal. The rice and meat dishes were particularly noteworthy, cooked to perfection and infused with authentic flavors.  Chat Worm Chat directly via API $0.00 / $0.00 Expand the review: serian food was amazing. Lots of options. Good platter and salad. Amazing rice and meat. Very fast service. Went for team lunch and we were served well. 12:05 AM   The dining experience at the restaurant offering Syrian cuisine was exceptionally pleasing. The menu boasted an extensive array of dishes, catering to a variety of tastes and preferences. The platter provided a delightful assortment of flavors and textures, and the salad that accompanied it was fresh and well-composed, adding a refreshing contrast to the meal. The rice and meat dishes were particularly noteworthy, cooked to perfection and infused with authentic flavors that transported our taste buds to the heart of Syrian culinary tradition. Each bite was a testament to the skilled chefs and the rich culinary heritage they draw from. Moreover, the service was remarkably efficient. Despite the fact that we attended as a large group for a team lunch, which can often be challenging for restaurants to accommodate, the staff managed to serve us with impressive speed and attentiveness. The waitstaff were courteous and professional, ensuring that our needs were met promptly without making us feel rushed. The atmosphere of the restaurant was conducive to our team event, providing a comfortable and inviting space for conversation and camaraderie. The overall experience was one of enjoyment and satisfaction, and it was clear that the establishment values customer service just as highly as the quality of their food.

بدون اي مجاملة المطعم كا نضافة و ترتيب و اكل لذيذ لدرجة كبيرة ما شفت البدينونك رائعين خدمة سريعة اكل ولا اروع اكلت بكتير مطاعم بس هون نكها خاصة و الأسعار حلوة مقبولة كتير 👍👍👍👍😘😘😘😘😘😘

Sehr nettes Personal das Restaurant verleiht eine familiäre Atmosphäre und die shawarma mit sehr dünnem knusprigen Orientalischen Brot mit saftigem Hähnchen Fleisch.Dazu aß ich in diesem Restaurant die leckersten Pommes innerhalb NRW und sonst könnte ich an diesem Laden in keinem Punkt Kritik hinzufügen.

الخدمة رائعة والموظفين كتير محترمين ولطيفين والقعدة كتير حلوة والأكل كتير طيب بس الشاورما عليها ملاحظات غير هيك كل شي كان ممتاز

Amazing food and friendly staffs. I highly recommend this place. Guten appetite!

Great place for authentic Bavarian food and beer

Good place, overpriced, quality of food not the best, but its ok

They were awesome! The food was popping hot and fresh just like they said and the service is the best I've seen yet! They keep on adding stuff that we need without even asking. We came after a whole day of traveling around and then we came here at 23:00(where most of the restaurants were closed) for food and we got the best treatment that we needed, i would definitely recommend this restaurant to everyone.

Syrische Nachbarn haben uns ins Damaskushaus eingeladen. Wir fühlten uns anfangs etwas fremd - völlig grundlos. Es gab keine Speisekarte, sondern Kärtchen an jedem Tisch zum scannen. Jedes Gericht war nicht nur beschrieben sondern auch abgebildet. Das Esssen schmeckte sehr gut, das Lokal war wohl auch deshalb sehr gut besucht. Wir wurden alle sehr freundlich bedient, schienen allerdings die einzigen Deutschen gewesen zu sein. Wenn wir nicht so weit entfernt wohnen würden wären wir längst wieder hingegangen. Parkmöglichkeit im nahen Parkhaus.

Sehr leckeres Essen und Rezepte mit einer vielfältigen Speisekarte

صراحة عجبني بزاف احسن مطعم في بون و نواحيها الأكل نظيف و جديد فريش الحمد الله خرجنا من المطعم فرحانين

عمار عجبو الاكل وليد قال الشاورما بدا بهارات حمزة قال عم ياكل صندويشة توم مع شوية شاوروما اما بنسبة الي انا مالي علاقة

Waren mittlerweile über Jahre öfters dort. Vor allem an islamischen Feiertagen. Das Essen, das Personal und die Location ist super. 1 von 10 Malen ist man mit dem ein oder anderen Gericht unzufrieden, aber sonst ist es super. Tabuleh ist kaum gewürzt, Yalanji und Kibeh würde ich nicht empfehlen.

Den Restaurant würde ich zurzeit mit gar kein Stern bewerten. Die Leute dort kann man nicht mehr vertrauen. Gestern einige Schwarma gekauft, die waren mit getrocknete Hänschenfleich gefüllt "also schon lange aus dem Spieß geschnitten vielleicht waren die auch die Reste ausm Tisch von vorbesucher bei ihnen", danke da war aber ein oder zwei ml Knoblauchsause drin. Jetzt nach 12 Stunden kann meine Magen die immer noch nicht verdauen und habe Bauchproblem davon.

Ich werde jetzt sehr oft rein schauen Das Essen war mega ! Top Service Immer wieder gerne

خدمة ممتازة واكل طيب بنصح الجميع يروحو يجربو

Goede service, heerlijk eten grote porties,gastvrij personeel

Gutes Essen, nettes Personal und Möglichkeit im Restaurant sowie draussen sitzen zu können.👍😊

Die Sommerfest ist fantastisch 😉

الطعام جيد جدا لكن الخدمة او التعامل ليس كما ينتظره المرء بالإضافة الى أن الأسعار مرتفعة نوعا ما.

مكان جيد للعائله والاصدقاء لتناول الطعام نظيف ومرتب وخدمه جيده