Call a Pizza in Berlin

I called and wanted to order something to pick up. Unfortunately, the guy on the phone acted rude and was very rude after I politely asked how much the food cost so I could keep the money ready. Unfortunately, all I got in return was rude and bad-tempered replies. To the employee: Your life is probably sad and depressed, and you're probably unhappy with yourself, but don't take it out on others and stay professional, you amateur.

Too bad you're gone! :*( Dominos can't even come close to you...

I ordered two Ben & Jerry’s ice creams through Uber Eats from this restaurant. Shortly after placing the order, I received a call informing me that one flavor was unavailable. They asked me to choose another, but it felt more like I was being told than asked. Then came the comment that set the tone for the entire experience: “Next time, order a drink. We do not deliver just ice cream. We are being nice with you this time.” That line changed everything. Instead of feeling like a valued customer, I felt like I was being scolded for placing a simple order. It came across as condescending and left me feeling uncomfortable. I offered to cancel the order if it was a problem, but they refused and told me to cancel it myself. That felt like they were shifting the responsibility onto me. After a delay, I contacted Uber Eats for a refund. Just a few minutes later, the delivery arrived, but since the order had already been canceled, I declined it. The delivery person responded with passive aggressive behavior that felt unprofessional and unnecessary. This was my first and last experience with this restaurant. I am not writing this to attack them, and I never even got to try their actual food. I simply want to share how one comment made the whole interaction feel unwelcoming. Ironically, I could have just taken the ice cream anyway. But I guess I am being nice this time.

Very friendly, delicious food quickly on the table

The quality of the food is miserable!